CN107430714A - System, information processor and information processing method - Google Patents

System, information processor and information processing method Download PDF

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Publication number
CN107430714A
CN107430714A CN201680015736.3A CN201680015736A CN107430714A CN 107430714 A CN107430714 A CN 107430714A CN 201680015736 A CN201680015736 A CN 201680015736A CN 107430714 A CN107430714 A CN 107430714A
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China
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running stores
information
unit
relevant
order instruction
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渡边秀彦
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Ricoh Co Ltd
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Ricoh Co Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087Inventory or stock management, e.g. order filling, procurement or balancing against orders

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  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

A kind of system includes at least one device, and at least one device is couple to the equipment using running stores.The system includes:Cumulative unit, it is used to accumulate the information relevant with running stores;And identifying unit, when receiving the order instruction of running stores, the identifying unit judges whether the order instruction of running stores is effective based on the information relevant with running stores accumulated in cumulative unit.

Description

System, information processor and information processing method
Technical field
The present invention relates to system, information processor and information processing method.
Background technology
Generally, in the presence of following system:System is each including the use of the equipment of consumptive material or renewal part and via network With the terminal (hereafter, being referred to as " director's terminal ") of the personnel being responsible for of equipment coupling.In consumptive material or renewal part In the case of being changed into " close to exhausting ", the equipment of system is reported to the terminal for the personnel for being responsible for running stores information.
For example, when the surplus for the consumptive material that printer uses is less equal than predetermined value, Email will be attached to Order is sent to the printer (for example, seeing patent document 1) of terminal.
Bibliography list
Patent document
PTL 1:Japanese Laid-Open Patent Publication No.2001-175719
The content of the invention
Technical problem
However, in the prior art, can not determine order instruction that the people for being responsible for order receives whether include from The correct content that equipment receives, or including being distorted for example, by other people or incorrect content that is counterfeit and receiving Order instruction.
Therefore, the present embodiment purpose is the validity for more accurately determining that the order received instructs.
Solution to problem
According to an aspect of the present invention, a kind of system includes at least one device, and at least one device is couple to use The equipment of running stores.The system includes:Cumulative unit, it is used to accumulate the information relevant with running stores;And identifying unit, when When receiving the order instruction of running stores, the identifying unit based on the information relevant with running stores accumulated in cumulative unit come Judge whether the order instruction of running stores is effective.
According to another aspect of the present invention, a kind of information processor is couple to the equipment using running stores.The device bag Include:Acquiring unit, when receiving the order instruction of running stores, the acquiring unit is used for from the accumulation letter relevant with the running stores The device of breath obtains the information relevant with running stores;And identifying unit, its be used for based on as acquired in acquiring unit with disappearing The relevant information of consumption product, to judge whether the order instruction of running stores is effective.
According to another aspect of the invention, a kind of information processing method includes what is used from first device acquisition and equipment The information relevant with running stores.When receiving the order instruction for running stores, the first device is couple to the equipment simultaneously And the information that accumulation is relevant with the running stores.This method further comprises based on the acquired information relevant with running stores, To judge whether the order instruction of running stores is effective.
According to another aspect of the invention, a kind of system includes at least one device, and at least one device, which is couple to, to be made With the equipment of running stores.The system includes:Cumulative unit, it is used to accumulate the information relevant with running stores;And display unit, When receiving the order instruction of running stores, the display unit is based on the letter relevant with running stores accumulated in cumulative unit Breath, shows the relevant information of the validity of running stores.
Beneficial effects of the present invention
According to an embodiment of the invention, the validity of order instruction received can more accurately be determined.
Brief description of the drawings
[Fig. 1] Fig. 1 is the schematic diagram for the example arrangement for showing the management system according to first embodiment.
[Fig. 2] Fig. 2 is the schematic diagram for the example arrangement for showing the MFP/LP according to first embodiment.
[Fig. 3] Fig. 3 is the schematic diagram for the example arrangement for showing director's terminal according to first embodiment.
[Fig. 4] Fig. 4 is the schematic diagram for the Example data structure for showing the facility information DB according to first embodiment.
[Fig. 5] Fig. 5 is to show the schematic diagram for being used to order the example mail of toner according to first embodiment.
[Fig. 6] Fig. 6 is the schematic diagram for the example arrangement for showing the http-server according to first embodiment.
[Fig. 7] Fig. 7 is the schematic diagram for the Example data structure for showing the counter information DB according to first embodiment.
[Fig. 8] Fig. 8 is the timing diagram for showing to order the example of the processing of mail according to the receiving of first embodiment.
[Fig. 9] Fig. 9 is the flow chart of the example flow for the processing for showing the judgement validity according to first embodiment.
[Figure 10] Figure 10 is the schematic diagram for the example arrangement for showing the management system according to second embodiment.
[Figure 11] Figure 11 is the schematic diagram for the example arrangement for showing the http-server according to second embodiment.
[Figure 12] Figure 12 is the timing diagram for showing to order the example of the processing of mail according to the receiving of second embodiment.
[Figure 13] Figure 13 is the schematic diagram for showing to be configured according to the MFP/LP of the present embodiment exemplary hardware.
[Figure 14] Figure 14 is the schematic diagram for showing to be configured according to the MFP/LP of the present embodiment example software.
[Figure 15] Figure 15 is the schematic diagram for showing to be configured according to the exemplary hardware of director's terminal of the present embodiment.
Embodiment
Below, embodiments of the invention will be described in reference to the drawings.In the specification and illustrated in the drawings, to inherently identical The component of function specifies identical reference, and by the repetitive description thereof will be omitted.
<<First embodiment>>
(the first configuration of management system)
Fig. 1 is the schematic diagram of the example of the first configuration of management system.It will be described with reference to Figure 1 according to first embodiment Management system 1.As shown in figure 1, management system 1 includes director's terminal 100, multi-function peripheral/laser printer (MFP/ LP) 200, http (HTTP) server 400 and POP (post office protocol) server 500.(simple mail passes SMTP Defeated agreement) server 400 is couple to http-server 300 and pop server 500 via the network 5 for communication connection.
MFP/LP is with the multi-functional of multiple functions such as printing function, scan function, facsimile function, copy function Ancillary equipment.MFP/LP 200 manages the article changed in predefined conditions, such as consumptive material and renewal part.Below, Jiang Yaogeng The article changed, such as running stores and renewal part will be referred to as running stores.
In the case where running stores meet predetermined condition, MFP/LP 200 generate mail with notify the personnel that are responsible for from Supplier orders running stores.Hereinafter, the mail that the personnel for notifying to be responsible for order running stores from supplier will be referred to as Order mail.In mail is ordered, the reason for illustrating to order consumptive material.For example, the surplus in cyan toner is less than 20% In the case of, mail is ordered in the generations of MFP/LP 200, is illustrated " cyan toner is almost sky ".Then, MFP/LP 200 will be created The order mail built is sent to director's terminal 100.Order the example that mail is order instruction.
In addition, MFP/LP 200 periodically sends the relevant information of replacing construction of running stores to http-server 300, such as The surplus of consumptive material and the useful life of renewal part.Hereinafter, the information on the replacing construction of running stores will be referred to as Counter information.For example, counter information is the surplus (%) of each color toner.
The order mail received from MFP/LP 200 is sent to pop server by smtp server 400 via network 5 500.In smtp server, MFP/LP 200 email account is pre-set.
The order mail received from smtp server 400 is sent to director's terminal 100 by pop server 500. In pop server, the email account of director's terminal 100 is pre-set.
Http-server 300 manages the counter information received from MFP/LP 200.For example, http-server 300 will The counter information reported from MFP/LP 200 is stored in storage region in combination with the report date and time of daily record form In.
When receiving order mail, director's terminal 100 accesses http-server 300, and is based on being stored in http Counter information in server 300 judges to order the validity of mail.According to judgement, it can be found that by spoofed mail or The incorrect order instruction of counterfeit mail.
As described above, director's terminal 100 is based on via the emergency route acquisition different from the transmitting path of order mail To counter information come judge order mail validity.Because in the case of outgoing addresses of items of mail is fraudulent, order Mail is invalid, therefore can further omit the inspection for the validity for ordering mail.
(MFP/LP configuration)
Then, reference picture 2 to Fig. 8 is described to include each device in management system 1.
Fig. 2 is the schematic diagram of MFP/LP example arrangement.MFP/LP 200 includes basic functional units 210, equipment uses Information management unit 220 and network control unit 230.In addition, network control unit 230 includes e-mail transmitting function unit 231 With https communication function units 232.
MFP/LP 200 is to meet the running stores of predetermined condition for specifying and send to director's terminal 100 to order postal The device of part.For example, the surplus in magenta toner is changed into 19%, less than the situation for the threshold value for being arranged to such as 20% Under, MFP/LP 200 is determined as that running stores are magenta toners, and sends order mail.Running stores are reported whole to director The method at end 100 is not limited to order mail.It is stored in for example, MFP/LP 200 can write order instruction in director's terminal Journal file in.
Basic functional units 210 handle such as printing function, scan function, copy function or projection possessed by MFP/LP The basic function of function.
In the case where counter information meets predetermined condition, mail is ordered in the generation of device using information administrative unit 220. For example, when the surplus of magenta toner is changed into 19%, in the case of such as 20% threshold value is arranged to, equipment uses The order mail of the generation of information management unit 220 explanation " magenta toner is close to be exhausted ".Then, device using information management The order mail of generation is sent to e-mail transmitting function unit 231 by unit 220.
In addition, device using information administrative unit 220 periodically obtains counter information.For example, device using information management Unit 220 obtains the surplus of black, cyan, magenta and Yellow toner at 12 o'clock daily.Then, device using information The counter information of acquisition is sent to https communication function units 232 by administrative unit 220.
In addition, device using information administrative unit 220 can be with any time interval transmitting counter information.For example, set Standby use information administrative unit 220 can be with every 3 days, every 12 hours, every 6 hours or transmitting counter information per hour.
In addition, device using information administrative unit 220 can be by using the coded communication of such as SSL (SSL) Carry out transmitting counter information.Therefore, it is possible to prevent other people distorting on communication path or cheat, and can safely to The transmitting counter information of http-server 300.
Network control unit 230 controls the counter information that slave unit use information administrative unit 220 receives and orders postal The transmission of part.The destination for ordering mail is arranged to director's terminal 100 by e-mail transmitting function unit 231, and will order postal Part is sent to smtp server 400.Moreover, counter information is sent to http-server by https communication function units 232 300。
(configuration of director's terminal)
Fig. 3 is responsible for the schematic diagram of the example arrangement of people's terminal.Director's terminal 100 includes control unit 110, equipment is believed Cease DB (database) 120, display unit 130 and network I/F (interface) 140.In addition, control unit 110 includes receiving unit 111st, acquiring unit 112 and identifying unit 113.
Director's terminal 100 is to access http-server 300 when receiving and ordering mail and determine to order having for mail The device of effect property.The determination result of the validity of mail is ordered in the display of display unit 130.In addition, network interface 140 be control with The interface of the communication of other devices.
Facility information DB 120 is the database for storing predetermined condition, and the predetermined condition is used for associated with each running stores Ground determines the validity of the order mail received from such as MFP/LP 200 device.It is stored in facility information DB 120 Predetermined condition is corresponding with the predetermined condition set for MFP/LP 200.For example, mixed colours in MFP/LP 200 for magenta Agent and in the case that threshold value 20% is set, facility information DB 120 can store the predetermined bar of the threshold value 20% of magenta toner Part.Threshold value is the example of predetermined condition.
In superincumbent description, describe the predetermined condition being stored in facility information DB 120 and be directed to MFP/LP 200 The predetermined condition identical situation of setting, but this is not restricted.Can the renewal frequency based on counter information DB 320 To change the predetermined condition being stored in facility information DB 120.
The situation that the predetermined condition being stored in facility information DB 120 is changed will be described using specific example.Example Such as, it is assumed that the threshold value of the surplus for the magenta toner being stored in MFP/LP 200 is " 20% ".In this case, and And in the case of daily refresh counter information DB 320, due to being ordered after refresh counter information DB 320 until sending Mail, the magenta toner of surplus is reduced, so the threshold value being stored in facility information DB 120 can be configured to example Such as " 21% ".
Fig. 4 is the schematic diagram of facility information DB Example data structure.Facility information DB 120 is by running stores and running stores Threshold value be associated.For example, the surplus (%) of black toner is associated by facility information DB 120 with threshold value " 20 ", The surplus (%) of magenta toner is associated with threshold value " 20 ", and surplus (%) and the threshold value " 20 " of cyan toner are entered Row association, and the surplus (%) of Yellow toner is associated with threshold value " 20 ".Facility information DB shown in Fig. 4 120 data structure is example, and if each project is associated in the same manner as described above, is then not limited to above-mentioned storage Form.
In addition, panchromatic counter is the quantity incremental when performing panchromatic print processing.That is, panchromatic counter is Perform the number of pages of panchromatic print processing.In addition, monochromatic counter is the quantity incremental when performing monochromatic print processing.Namely Say, monochromatic counter is the number of pages for performing monochromatic print processing.
Receiving unit 111, which receives, orders mail.Specifically, the regular visit pop server 500 of receiving unit 111, and obtain Take the mail for being sent to director's terminal 100.
In the case where the mail received includes ordering mail, acquiring unit 112 accesses http-server 300, and Obtain counter information corresponding with the running stores that order mail includes.In the case where obtaining counter information, obtain single Member 112 judges whether received mail is to order mail first.For example, master of the acquiring unit 112 according to the mail received Whether autograph section includes character string " ordering toner Cartridge (Order Toner Cartridge) " to determine whether being to order postal Part.When the surplus of the toner of each color tails off, character string " order toner Cartridge " is input to and ordered by MFP/LP 200 In the subject field for purchasing mail.
Then, in the case where the mail received is confirmed as ordering mail, acquiring unit 112 is by ordering mail It is middle to search for the character string related to running stores to specify the type of running stores.For example, acquiring unit 112 is searched in mail is ordered The character string of " cyan toner is close to be exhausted ", is " cyan toner " so as to specify the type of running stores.
Fig. 5 is the schematic diagram of the example of the order mail of toner.As shown in figure 5, in the field of " theme ", table is described Show the character string " order painting box " of the order mail of toner.In addition, " equipment state " field includes, " cyan toner approaches Exhaust " character string.The character string that acquiring unit 112 is searched for is not limited to above-mentioned.For example, acquiring unit 112 can also search for word Symbol string " cyan toner is sky ".
In addition, in the case where specifying the running stores reported by order mail, acquiring unit 112 may search for multiple characters The combination of string.For example, in the case where searching for cyan toner, acquiring unit 112 may search for " cyan " and " toner " two Individual single contamination.
Then, acquiring unit 112 accesses http-server 300, and from the newest meter being stored in http-server 300 Number device acquisition of information counter information corresponding with the running stores specified.For example, it is " cyan toner " in specified running stores In the case of, acquiring unit 112 obtains from the most recent count device information being stored in http-server 300 represents cyan toner The counter information " 19% " of agent surplus.The counter of the memory counter information in http-server 300 will be described later Information DB data structure.
Identifying unit 113 will enter from the counter information that http-server 300 is got and the threshold value corresponding to running stores Row compares, to determine to order the validity of mail.Specifically, the slave unit information DB 120 of identifying unit 113 first obtain with Threshold value corresponding to running stores.It is then determined that the threshold value that gets slave unit information DB 120 of unit 113 with from http-server 300 counter informations obtained are compared, to determine to order the validity of mail.
For example, in the case where receiving the order mail of cyan toner, the slave unit information DB 120 of identifying unit 113 is obtained Take the threshold value " 20% " of cyan toner.Subsequently, as the surplus of the cyan toner got from http-server 300 " 19% " is less than threshold value " 20% ", it is determined that unit 113 judges that the order mail related to cyan toner is effective.
On the contrary, in the case where receiving the order mail of Yellow toner, the slave unit information DB 120 of determining unit 113 Obtain the threshold value " 20% " of Yellow toner.Subsequently, as the surplus of the Yellow toner got from http-server 300 " 28% " is more than threshold value " 20% ", it is determined that unit 113 judges that the order mail related to Yellow toner is invalid.
Then, it is determined that unit 113 shows the result of determination relevant with the validity for ordering mail on display unit 130. In the case of judging that order mail is effective, identifying unit 113 can show order bar on display unit 130.
(the first configuration of http-server)
Fig. 6 is the schematic diagram of the first example arrangement of http-server.Http-server 300 includes control unit 310, meter Number device information DB 320 and network interface 330.In addition, control unit 310 includes receiving unit 311 and input block 312.
Http-server 300 is device of the management from the counter informations received of MFP/LP 200.Network interface 330 is The interface of control and the communication of other devices.
Counter information DB 320 is to store the meter received from MFP/LP 200 with report date and time correlation connection The database of number device information.
Fig. 7 is the schematic diagram of counter information DB Example data structure.Counter information DB 320 will report the date and Time, unit type and counter information are associated each other.Report the date and the time represent by counter information report to The date and time of http-server 300.Unit type is the number for identifying the equipment of report count device information.Panchromatic meter Number device is the number of pages that MFP/LP performs panchromatic print processing.That is, when performing panchromatic print processing every time, panchromatic counter It is incremented by.In addition, monochromatic counter is the number of pages for performing monochromatic print processing.That is, whenever monochromatic print processing is performed, Monochromatic counter is incremented by.The surplus (%) of black toner is the surplus of the black toner in MFP/LP 200.Cyan The surplus (%) of toner is the surplus of the cyan toner in MFP/LP 200.The surplus (%) of magenta toner It is the surplus of the magenta toner in MFP/LP 200.The surplus (%) of Yellow toner is the Huang in MFP/LP 200 The surplus of colour toners.
For example, counter information DB 320 will record " 2,014,/01,/06 12:00 " date and time and unit type " Z123-456789 ", panchromatic counter " 1567 ", monochromatic counter " 588 ", the surplus (%) " 62 " of black toner, green grass or young crops The surplus (%) " 19 " of colour toners, the surplus (%) " 55 " of magenta toner, the surplus (%) of Yellow toner " 28 " are associated, as newest history.
The data structure of facility information DB 120 shown in Fig. 7 is example, and if each project with above-mentioned phase Same mode is associated, then is not limited to above-mentioned storage format.For example, counter information DB 320 will disappear with multiple in the figure 7 The counter information that consumption condition closes is stored as recording.But the counter information related to running stores can be stored in record.
Receiving unit 311 receives the counter information from MFP/LP 200.For example, counter information includes the report date To time, unit type and the counter information related to each running stores.Report that date and time can be receiving unit 311 receive the date and time of counter information.
The counter information received from MFP/LP 200 is stored in counter information DB 320 by input block 312.
(receiving to order the first sequential of mail)
Fig. 8 is the first timing diagram for receiving to order the processing of mail.That is in MFP/LP when Fig. 8 shows to receive to order mail 200th, the stream of the communication performed among smtp server 400, pop server 500, http-server 300 and director's terminal 100 Journey.
MFP/LP 200 is to the regular transmitting counter data of http-server (step S10 and step S11).For example, MFP/ The surplus of 200 daily 12 points of toners that each color is sent to http-server of LP.Then, http-server 300 is based on The counter data received carrys out refresh counter information DB 320.
In the case where running stores meet predetermined condition, MFP/LP 200 is sent to smtp server 400 orders mail (step Rapid S12).Then, smtp server 400 forwards to pop server 500 and orders mail (step S13).
Director's terminal 100 inspects periodically the mail (step received by pop server 500 by using mail reception function Rapid S14).For example, director's terminal 100 is per minute to check the mail received by pop server.Received in pop server 500 Mail include be sent to director's terminal 100 order mail when, director's terminal 100 receive the order mail (step S15)。
In the case where receiving order mail, director's terminal 100 accesses http-server 300 and inquires about running stores Counter information (step S16).Http-server 300 obtains the counter information of running stores, and sends it to responsible The counter information of people's terminal 100, wherein running stores is that record corresponding with newest history obtains from counter information DB 320 (the step S17) got.
Director's terminal 100 will be entered from the counter information that http-server 300 is sent and the threshold value corresponding to running stores Row compares, and thus judges to order the validity (step S18) of mail.In the case of judging that order mail is effective, director is whole End 100 shows the screen (step S19) accepted an order on display unit 130.
(handling process for judging validity)
Fig. 9 is the flow chart for the example flow for judging validity.Director's terminal 100 is determined by using mail reception function Phase checks the mail (step S20) received by pop server 500.In the case where the mail for being not sent to director reaches (step S20:It is no), director's terminal 100 checks again for mail after the scheduled time.On the contrary, it is being sent to the postal of director (step S20 in the case that part reaches:It is), director's terminal 100 receives the mail (step S21).
Director's terminal 100 is judged in the mail received with the presence or absence of order mail (step S22).For example, it is responsible for People's terminal 100 is by checking whether the subject field of mail received includes the character string of " order toner Cartridge " to determine to order Purchase mail.
In the mail received exist order mail in the case of (step S22:It is), director's terminal 100 is from http The newest history of server 300 obtains the counter information (step S23) of running stores.For example, include " cyan tune ordering mail Toner is close to exhausting " character string in the case of, counter information DB that director's terminal 100 has from http-server 300 The surplus (%) of cyan toner is obtained in 320 newest history.
The comparison of the threshold value of counter information and running stores of the director's terminal 100 based on running stores judges having for mail Effect property (step S24).For example, by the surplus " 19% " of the cyan toner obtained is less than the threshold value of cyan toner " 20% ", so director's terminal 100 judges that order mail is effective.
Judging to order (step S25 in the case that mail is effective mail:It is), director's terminal 100 shows running stores Ordering information (step S26).For example, the terminal 100 of director shows the order bar of running stores on display unit 130.Phase Instead, judging to order (step S25 in the case that mail is invalid mail:It is no), director's terminal 100 is on display unit 130 It is invalid mail (step S27) that mail is ordered in display.
As described above, according to the management system 1 of the first embodiment of the present invention, because the use of director's terminal 100 passes through The counter information that the emergency route different from the path of transmission order instruction is got, to judge the validity of order instruction, So it is able to confirm that the validity of order instruction.
In the foregoing description, the availability deciding for ordering mail is performed, so as to find by distorting mail or spoofed mail The unsuitable order instruction carried out.But the present embodiment is not necessarily limited to perform the situation of unsuitable order instruction intentionally.Example Such as, a certain failure occurs in the equipment (such as MFP/LP) for performing order instruction, and is set by what is broken down In the case of the standby unsuitable order instruction of execution, or the unsuitable order performed in the user misoperation due to equipment In the case of instruction, the judgement of the term of validity (appropriateness) according to the present embodiment is performed, thus, it is possible to find unsuitable order Instruction.
However, in the foregoing description, director's terminal obtains residual quantity of toners from http-server 300, and surplus Surplus judges that order mail is effective in the case of being less than threshold value, judges that mail is invalid in other cases.However, it can be considered that sentence Fixed other conditions.It is not to judge that order mail is invalid immediately for example, in the case where surplus is more than or equal to threshold value, and It is in the case where surplus is more than or equal to threshold value, when reception order mail continues pre-determined number, mail will be ordered for the first time It is invalid to judge.In addition, pre-determined number can change according to the equipment (such as, MFP/LP) as the transmission source for ordering mail. Specifically, it is assumed for example that default value is 3 times.When receiving order mail from some single equipment, surplus is more than or equal to threshold value State be continuously determined as three times it is invalid after, the pre-determined number of the specific individual equipment can be reduced to 2 or 1.According to above-mentioned Configuration, in the case where failure in due to the maloperation of user, equipment etc. inadvertently performs invalid order instruction, passes through The invalid convenience that can avoid reducing user of order instruction is judged immediately.In addition, order instruction was once determined as invalid set It is invalid for that can be judged as from next early stage.Therefore, it is possible to prevent from sending article in response to invalid order.
In addition, in the foregoing description, in the case where ordering mail and being judged as invalid mail, director's terminal shows this It is invalid mail to order mail.In addition, for example, in the case where ordering mail and being judged as invalid mail, director's terminal can To store its number, show ordering information, without holding itself out to be invalid mail until number reaches predetermined value, and it first Invalid mail is held itself out to be during secondary arrival threshold value.In addition, pre-determined number can be by same way as above according to being used as order The equipment (such as, MFP/LP) of the transmission source of mail and change.
<<Second embodiment>>
(the second configuration of management system)
Figure 10 is the schematic diagram that the example second of management system configures.It will be described with reference to Figure 10 according to second embodiment Management system 2.As shown in Figure 10, management system includes director's terminal 100, MFP/LP 200, http-server 350, SMTP Server 400.In addition, smtp server 400 is couple to http-server 350 via the network 5 for communication connection.
MFP/LP 200 sends to http-server 350 and orders mail.Smtp server 400 will be from MFP/ via network 5 The order email relaying that LP 200 is received is to http-server 350.Http-server 350 stores the order mail received.
In addition, MFP/LP 200 is periodically to the transmitting counter information of http-server 350.Http-server 350 is with history Form keeps received counter information in combination with reporting date and time.
In the case where receiving order mail, http-server 350 is based on the most recent count for being stored in http-server 350 Device information come judge order mail validity.Http-server 350 is shown on the display unit 130 of director's terminal 100 On the result of determination for the validity for ordering mail.
(the second configuration of http-server)
Figure 11 is the schematic diagram of the second example arrangement of http-server.Http-server 350 include control unit 360, Counter information DB 370, facility information DB 371, email storage region 372 and network interface 380.In addition, control unit 360 include receiving unit 361, input block 362, receiving unit 363, determining unit 364 and transmitting element 365.
Network interface 380 is the interface of control and the communication of another device.Received in addition, email storage region 372 is storage The storage region of the mail arrived.In addition, counter information DB 370 Example data structure is shown in Fig. 4.In addition, show in Fig. 7 Go out counter information DB 371 Example data structure.
Receiving unit 361 receives the counter information from MFP/LP 200.For example, counter information includes the report date To time, unit type and the counter information related to each running stores.
The counter information received is stored in counter information DB 370 by input block 362.For example, input block 362 are stored in the counter information received in counter information DB 370 as newest historical data.
Receiving unit 363, which receives, orders mail.Receiving unit 363 will order email storage in email storage region 362.
Identifying unit 364 specifies running stores based on the order mail received.Identifying unit 364 is from counter information DB 370 obtain counter information corresponding with specified running stores.Moreover, the slave unit information DB 371 of identifying unit 364 is obtained Threshold value corresponding with specified running stores.
Identifying unit 364 will obtain from the counter information that counter information DB 370 is got and slave unit information DB 371 The threshold value taken is compared, so as to judge to order the validity of mail.In the case of judging that order mail is effective, identifying unit The order bar of running stores is attached to order mail by 364.On the contrary, in the case where judging that order mail is invalid, identifying unit 354 Addition indicates the description that the order mail has been tampered with or cheated.In addition, in the case of order mail is effective as described above Processing and order mail it is invalid in the case of processing be example, and be not limited to above-mentioned.
Transmitting element 365 sends the order mail for being transfused to result of determination to director's terminal 100.Transmitting element 365 can To show the screen for showing result of determination on the display unit 130 of director's terminal 100, rather than mail hair will be ordered It is sent to director's terminal 100.
(receiving to order the second sequential of mail)
Figure 12 is the second timing diagram for receiving to order the processing of mail.That is Figure 12 is shown when receiving to order mail in MFP/ The flow of the communication performed among LP 200, smtp server 400, http-server 350 and director's terminal 100.
MFP/LP 200 is periodically to the transmitting counter information of http-server 350 (step S30 and S31).Http-server 350 based on the counter data received come refresh counter information DB 370.
In addition, in the case where running stores meet predetermined condition, MFP/LP 200 sends to smtp server 400 and orders postal Part (step S32).Then, smtp server 400 forwards to http-server 350 and orders mail (step S33).
Http-server 350 is by the counter information got from counter information DB 370 and slave unit information DB 371 The threshold value of acquisition is compared, so as to judge to order the validity (step S34) of mail.
In the case of judging that order mail is effective, the order bar of running stores is attached to order postal by http-server 350 Part.On the contrary, it is determined that order mail it is invalid in the case of, http-server 350 addition instruction order mail may be tampered or The description of deception.Then http-server 350 will order email storage in email storage region 372.
Director's terminal 100 inspects periodically the mail (step received by http-server 350 by using mail reception function Rapid S35).Exist in email storage region 372 in the case of ordering mail, director's terminal 100, which receives, orders mail (step S36).Then, director's terminal 100 is shown on display unit 130 orders mail (step S37).It is determined ordering mail In the case of effective, director's terminal 100 can also show the order bar for being attached to and ordering mail on display unit 130.
As described above, management system 2 according to the second embodiment of the present invention, because http-server 350 is using with ordering The counter information of purchase instruction separately send judges the validity of order instruction, so be able to confirm that the effective of order instruction Property.
<<3rd embodiment>>
(other embodiment)
In the first embodiment and the second embodiment, based on being stored in http-server 300 or http-server 350 Counter information come judge order mail validity.However, the invention is not restricted to them.For example, receiving order postal In the case of part, director's terminal 100 can be directly with reference to the relevant state of MFP/LP200 running stores, and thus judge Order the validity of mail.For example, in the case where receiving the relevant order mail of magenta toner, director's terminal The state of the surplus of 100 reference MFP/LP 200 magenta toner, and the surplus based on magenta toner is It is no to be less than threshold value to judge the validity of order mail.
In addition, in the first embodiment and the second embodiment, describe director's terminal 100 and manage showing for MFP/LP200 Example.However, the invention is not restricted to them.Director's terminal 100 can manage multiple MFP/LP200.
In the case of superincumbent, director's terminal 100 obtains counter information as follows.In counter information DB 320, Counter information is stored in the record for each unit type.First, the setting with reference to order mail of director's terminal 100 Standby information field carrys out designated equipment model.Then, director's terminal 100 is specified in counter information DB 320 and set with specified Recorded corresponding to standby information.Then, director's terminal 100 obtains counter information corresponding with running stores from specified record.
In addition, in the first embodiment and the second embodiment, the quantity of running stores is counter information.It is but of the invention Not limited to this.For example, the value of the service life of instruction renewal part can be counter information.For example, during the use of printhead Between (hour) can be counter information.
In addition, in the first embodiment and the second embodiment, the object by management system management is MFP/LP200.However, The invention is not restricted to this.Management system can manage another device of processing running stores or renewal part.
As described above, management system is described with reference to embodiment.However, the invention is not restricted to this.Appended right is not being departed from , can be so that various changes and modifications may be made in the case of the scope of the present invention illustrated in it is required that.
(MFP/LP hardware configuration)
Figure 13 is the schematic diagram configured according to the MFP/LP of the present embodiment exemplary hardware.As shown in figure 13, MFP/LP 200 include the main body 10, Yi Jiyong with such as various functions of copy function, scan function, facsimile function and printing function In the operating unit 20 for receiving user's operation.The operation for receiving user be include according to user operation receive information input (including Signal etc. of coordinate value is indicated on screen) concept.Main body 10 and operating unit 20 are via for the special logical of communication connection Letter path 31 is coupled to each other.For communication path 31, such as the path based on USB (USB) specification can be used. However, it is possible to using any standard wirelessly or non-wirelessly.
Main body 10 can perform operation according to the operation that operating unit 20 receives.Moreover, main body 10 can with such as The external device communication of client rs PC (personal computer), and can be operated according to the instruction received from external equipment.
First, the hardware configuration of main body 10 is described.As shown in figure 13, main body 10 includes being connected with each other via system bus 18 CPU 11, ROM (read-only storage) 12, RAM (random access memory) 13, HDD (hard disk drive) 14, communication interface 15th, connecting interface 16 and engine unit 17.
CPU 11 controls the operation of main body 10 completely.CPU 11 is stored in ROM using RAM 13 as working region to perform 12nd, the program in HDD 14 etc., so as to control the operation of whole main body 10, and make it possible to realize such as copy function, sweep Retouch the above-mentioned various functions of function, facsimile function and printer function.In addition, CPU 11 is performed as shown in Figure 2 substantially The processing of functional unit 210 and device using information administrative unit 220.
Communication interface 15 is the interface for being couple to network 5.Connecting interface 16 is single with operation via communication path 31 The interface that member 20 is communicated.Engine unit 17 is to be used to enable copy function, scan function, facsimile function and printing function And for performing the device of the processing outside general information processing and communication.Such as, there is provided the figure for scanned document Picture is from the scanner (image fetching unit) read to it, for performing the plotter of printing on the flaky material of such as paper (image formation unit), the facsimile unit for performing facsimile etc..It is furthermore possible to also provide specific optional equipment, such as The completion device of the flaky material printed for separation or the ADF (automatic document feeder) for automatically feeding document.
Then, the hardware configuration of operating unit 20 is described.As shown in figure 13, operating unit 20 is included via system bus 29 CPU 21, ROM 22, RAM 23, flash memory 24, communication interface 25, connecting interface 26, the guidance panel 27 of interconnection And external connection interface section.
The operation of the complete control operation units 20 of CPU 21.CPU 21 performs storage in the RAM 23 as working region Program in ROM 22, flash memory 24 etc., so as to all operationss of control operation unit 20, and make it possible to realize The various functions then described, such as according to the input from user's receiving come display information (image).In addition, CPU 21 is performed The processing of network control unit 230 as shown in Figure 2.
Communication interface 25 is the interface for being couple to network 5.It is via communication path 31 and main body 10 to connect I/F 26 The interface to be communicated.
Guidance panel 27 receives various inputs according to the operation of user, and shows various information (for example, depending on being connect The information for the operation received, the information of MFP/LP 200 mode of operation is indicated, indicate the information etc. of setting state).In the example In, liquid crystal display (LCD) configuration that guidance panel 27 is touched panel function by installation forms.But the invention is not restricted to This.For example, it can be formed by organic EL (electroluminescent) display device configuration of installation touch panel function.In addition, in addition or Person replaces, and can provide operating unit (key of such as hardware) and display unit (such as, lamp).
External connection interface section 28 is the interface for being couple to IC-card card reader 3.
(MFP/LP software merit rating)
Figure 14 is the block diagram configured according to the MFP/LP of the present embodiment example software.As shown in figure 14, main body 10 includes Application layer 41, service layer 42 and OS (operating system) layer 43.Application layer 41, service layer 42 and operating system layer 43 are substantially The various softwares being stored in ROM 12 or HDD 14.CPU performs the software so as to provide various functions.
It is (following to provide the application software of predetermined function that the software of application layer 41 is intended that hardware resource is operated Referred to as " it can apply ").For example, the application includes being used for the copy application for providing copy function, for providing scan function Scanning application, for providing the fax application of facsimile function, and print application for providing printing function etc..
The software of service layer 42 is inserted into the software between application layer 41 and operating system layer 43, and is provided for application Use the interface of hardware resource included in main body 10.Asked more specifically, it is the operation for receiving hardware resource for providing Ask and perform the software of the function of the arbitration of operation requests.The operation requests received by service layer 42 include being read by scanner, Printed etc. by plotter etc..
The interface function of service layer 42 is not provided only to the application layer 42 of main body 10, and provides the operating unit 20 The application layer 51 of operation layer 51.That is, the application layer 51 (" application ") of operating unit 20 also can be via service layer 42 Interface function, carry out ena-bung function using the hardware resource (for example, engine unit 17) of main body 10.
The software of operating system layer 43 is the basic software for the basic control of hardware included in provider 10. The request using hardware resource from various applications is converted to the compileable life of operating system layer 43 by the software of service layer 42 Order, and transfer it to operating system layer 43.However, the order is performed by the software of operating system 43, thus hardware provides Source is operated according to the request of application.
Similarly, operating unit 20 includes application layer 51, service layer 52 and operating system layer 53.Wrapped in operating unit 20 The hierarchical structure of the application layer 51, service layer 52 and the operating system layer 53 that include is similar to main body 10.However, application layer 51 is answered It is different from main body 10 with the acceptable operation requests type of the function and service layer 52 that are provided.The application of application layer 51 can be with It is so that hardware resource included in operating unit 20 is operated to provide the software of predetermined function.However, it is to provide Perform manipulate UI (user interface) and main unit 10 mainly have function (copy function, scan function, facsimile function or Printing function) relevant display software.
WLAN AP (LAP LAN Access Point) 70 is to receive duplicate, scan, sending fax, printing etc. from user terminal Manage the access point of request.
In the present embodiment, in order to keep the independence of function, the software of the operating system layer 43 of main body 10 can be different In the software of the operating system layer 53 of operating unit 20.That is, main body 10 and operating unit 20 can pass through separated behaviour Independently operated as system.It is, for example, possible to use the operating system layer 43 that Linux (registration mark) is used in main body 10 Software, and can use Android (registration mark) be used for operating unit 20 operating system layer 53 software.
As described above, in the MFP/LP 200 according to the present embodiment, because main body 10 and operating unit 20 pass through separately Operating system operated, so the communication between main body 10 and operating unit 20 is led between the process in shared device Letter, but performed as the communication between different device.The information received by operating unit 20 is transmitted to main body 10 (to come from The command content of user) operation, report that operation etc. of event corresponds to above-mentioned communication from main body 10 to operating unit 20. This, operating unit 20 performs the command communication for main body 10, thereby using the function of main body 10.Moreover, main body 10 is to operation Content set in execution state and main body 10 that the event that unit 20 is reported includes operating in main body 10 etc..
In addition, in the present embodiment, due to performing power supply for actuation unit 20 from main body 10 by communication path 31, So the power supply control of operating unit 20 dividually can (independently) be performed with the power supply control of main body 10.
(hardware configuration of director's terminal)
Figure 15 is responsible for the schematic diagram of the exemplary hardware configuration of people's terminal.Director's terminal 100 include CPU81, ROM 82, RAM 83, HDD 84, operating unit 85, display unit 86, driving equipment 87, NIC (NIC) 88 and recording medium 89.
CPU 81 is performed for the processor integrally controlled of director's terminal 100.CPU 81 starts control unit 110 Each processing unit function.That is, CPU 81 starts receiving unit 111 shown in Fig. 3, acquiring unit 112 and sentenced The function of order member 113.CPU 81, which is performed, is stored in operating system in the grades of HDD 84, the program using, various services etc., from And start the various functions of director's terminal.Various programs and data that the storage programs of ROM 82 use etc..RAM 83 is used as adding The storage region of load program, working region of the program loaded etc..HDD 84 stores various information, program and data.
Operating unit 85 is the hardware for receiving the manipulation of the input from user, such as keyboard, mouse, touch panel Deng.
Display unit 86 is used to the hardware that user performs display, such as monitor, liquid crystal display etc..Institute in Fig. 3 The display unit 130 shown is the example of display unit 86.
Driving equipment 87 reads program from the recording medium 89 of storage program.The program read by driving equipment 87 is for example In HDD 84.NIC 88 is the transmission/reception for being connected to network for will be responsible for people's terminal 100 and performing data Communication interface.Communication interface 140 is NIC 88 example.
Recording medium 89 is nonvolatile recording medium.The example of recording medium 89 includes magnetic recording media, CD, magneto-optic Recording medium, nonvolatile memory etc..Recording medium 89 includes the data that facility information DB 120 includes.
Although describing the present invention by reference to embodiment, the invention is not restricted to these embodiments, but can be Various changes and modifications may be made in the case of not departing from such as the scope of the present invention that is illustrated in appended claims.
The application based on and the Japanese priority application No.2015-056203 that requires to submit on March 19th, 2015 it is excellent The rights and interests first weighed, by entire contents by reference to being integrally incorporated in this.
Industrial Applicability A
The present invention can be applied to system, information processor and information processing method.
Reference numerals list
1st, 2 management system
5 networks
10 main bodys
11、21、81 CPU
12、22、82 ROM
13、23、83 RAM
14、84 HDD
15th, 25 communication interface
16th, 26 connecting interface
17 engine units
18th, 29 system bus
20th, 85 operating unit
24 flash memories
27 guidance panels
28 external connection interface sections
31 communication paths
41st, 51 application layer
42nd, 52 service layer
43rd, 53 operating system layer
70 Wireless LAN access points
86th, 130 display unit
87 driving equipments
88 NIC
89 recording mediums
100 director's terminals
110th, 310,360 control unit
111st, 363 receiving unit
112 acquiring units
113rd, 364 identifying unit
120th, 371 facility information DB
140th, 330,380 network interface
200 MFP/LP
210 basic functional units
220 device using information administrative units
230 network control units
231 e-mail transmitting function units
232 https communication function units
300th, 350 http-server
311st, 361 receiving unit
312nd, 362 input block
320th, 371 counter information DB
365 transmitting elements
372 email storage regions
400 smtp servers
500 pop servers

Claims (19)

1. a kind of system including being couple at least one device of equipment, equipment therein uses running stores, the system bag Include:
Cumulative unit, it is used to accumulate the information relevant with the running stores;And
Identifying unit, when receiving the order instruction of the running stores, the identifying unit is based on tiring out in the cumulative unit The long-pending information relevant with the running stores judges whether the order instruction of the running stores is effective.
2. system according to claim 1,
Wherein, at least one device includes:Include the first device of the cumulative unit, and including the identifying unit Second device, the second device is different from the first device.
3. system according to claim 1 or 2,
Wherein, whether the identifying unit is corresponding with the running stores for being met according to the information relevant with the running stores Predetermined condition, to judge whether the order instruction is effective.
4. the system according to any one of Claim 1-3, further comprises:
Designating unit, it is used for the characteristic for specifying the running stores, and the characteristic is included in the order instruction,
Wherein, the identifying unit be used for based on the characteristic specified by the designating unit corresponding to the relevant letter of running stores Breath, to judge whether the order instruction is effective.
5. system according to claim 4,
Wherein, the identifying unit is used to search for the character string relevant with the running stores in order instruction, to specify The characteristic of the running stores.
6. the system according to any one of claim 1 to 5,
Wherein, the equipment is to use the image processing system of consumptive material or renewal part as the running stores, and
Wherein, the information relevant with the running stores is the information of the replacing construction about the running stores.
7. a kind of information processor, it is couple to the equipment using running stores, and described device includes:
Acquiring unit, when receiving the order instruction of the running stores, the acquiring unit is used for from accumulation and the consumption The device of the relevant information of product obtains the information relevant with the running stores;And
Identifying unit, it is used for based on the information relevant with the running stores acquired in the acquiring unit, described to judge Whether the order instruction of running stores is effective.
8. information processor according to claim 7,
Wherein, the device for accumulating the information relevant with the running stores is different from described information processing unit.
9. the information processor according to claim 7 or 8,
Whether the information relevant with the running stores that wherein described identifying unit is used for according to acquired in the acquiring unit is full Sufficient predetermined condition corresponding with the running stores, to judge whether the order instruction is effective.
10. the information processor according to any one of claim 7 to 9, further comprises:
Designating unit, it is used for the characteristic for specifying the running stores, and the characteristic is included in the order instruction,
Wherein, the identifying unit be used for based on the characteristic specified by the designating unit corresponding to the relevant letter of running stores Breath, to judge whether the order instruction is effective.
11. information processor according to claim 10,
Wherein, the identifying unit is used to search for the character string relevant with the running stores in order instruction, to specify The characteristic of the running stores.
12. the information processor according to any one of claim 7 to 11,
Wherein, the equipment is to use the image processing system of consumptive material or renewal part as the running stores, and
The relevant information of wherein described running stores is the information of the replacing construction about the running stores.
13. a kind of information processing method, including:
When receiving the order instruction of running stores, the letter relevant with running stores used in equipment is obtained from first device Breath, the first device are couple to the equipment and accumulate the relevant information of the running stores;And
Based on the acquired information relevant with the running stores, to judge whether the order instruction of the running stores is effective.
14. information processing method according to claim 13,
It is relevant with the running stores that the order instruction of the running stores is wherein determined as that effective second device is different from accumulation Information first device.
15. the information processing method according to claim 13 or 14,
Wherein, whether predetermined condition corresponding with the running stores is met according to the information relevant with the running stores, to judge The order instruction is effective.
16. the information processing method according to any one of claim 13 to 15, further comprises:
The characteristic of running stores is specified, the characteristic is included in the order instruction,
Wherein, based on specified characteristic corresponding to the relevant information of running stores, order instruction is determined as effectively.
17. information processing method according to claim 16,
Wherein, the spy of the running stores is specified by the character string relevant with the running stores of the search in order instruction Property.
18. the information processing method according to any one of claim 13 to 17,
Wherein, the equipment is to use the image processing system of consumptive material or renewal part as the running stores, and
Wherein, the information relevant with the running stores is the relevant information of replacing construction of the running stores.
19. a kind of system for including at least one device, at least one device is couple to the equipment using running stores, described System includes:
Cumulative unit, it is used to accumulate the information relevant with the running stores;And
Display unit, when receiving the order instruction of running stores, the display unit is used to be based on to tire out in the cumulative unit The long-pending information relevant with running stores, to show the relevant information of the validity of the order instruction of the running stores.
CN201680015736.3A 2015-03-19 2016-03-15 System, information processor and information processing method Pending CN107430714A (en)

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JP2015-056203 2015-03-19
JP2015056203A JP2016177460A (en) 2015-03-19 2015-03-19 System and program
PCT/JP2016/001488 WO2016147661A1 (en) 2015-03-19 2016-03-15 System, information processing apparatus and information processing method

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