CN107426755B - Base station problem troubleshooting method and device, computer readable storage medium and computer equipment - Google Patents

Base station problem troubleshooting method and device, computer readable storage medium and computer equipment Download PDF

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Publication number
CN107426755B
CN107426755B CN201710666528.6A CN201710666528A CN107426755B CN 107426755 B CN107426755 B CN 107426755B CN 201710666528 A CN201710666528 A CN 201710666528A CN 107426755 B CN107426755 B CN 107426755B
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base station
network quality
result
troubleshooting
parameter
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CN107426755A (en
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钟伟伟
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Comba Network Systems Co Ltd
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Comba Telecom Technology Guangzhou Ltd
Comba Telecom Systems China Ltd
Comba Telecom Systems Guangzhou Co Ltd
Tianjin Comba Telecom Systems Co Ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W24/00Supervisory, monitoring or testing arrangements
    • H04W24/04Arrangements for maintaining operational condition

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

The invention relates to a method and a device for troubleshooting base station problems, a computer readable storage medium and computer equipment. Firstly, receiving a base station opening parameter and verifying the base station opening parameter; when the base station opening parameter verification passes, carrying out internal self-checking on the base station to obtain the internal self-checking result of the base station and the network quality parameter of the base station; and then, obtaining a base station problem troubleshooting result according to the internal self-checking result of the base station and the network quality parameter of the base station, so that the base station problem can be automatically positioned and troubleshot to determine the source of the base station problem, and the subsequent maintenance work of the base station is facilitated.

Description

Base station problem troubleshooting method and device, computer readable storage medium and computer equipment
Technical Field
The present invention relates to the field of communications technologies, and in particular, to a method and an apparatus for troubleshooting a base station problem, a computer-readable storage medium, and a computer device.
Background
With the development of communication technology and the large-scale application of communication equipment, a communication network has the characteristics of high capacity, multiple services, digitalization and the like, a communication base station is an important component of the communication network, the number of the communication base stations is rapidly increased, and the equipment in the communication base station is more and more abundant.
However, the base station inevitably encounters problems in both the development stage and the commercial application stage, and the problems are caused by the source base station equipment itself and the source external environment, such as a backhaul network and other network elements. The problem is costly to deal with, especially in the case of large-scale commercial use, and many companies often need to spend a lot of manpower and material resources to deal with the part of the work. Meanwhile, due to the complexity and diversity of the stations, some stations are inconvenient to transport, some stations are located in an indoor environment, some stations are installed at a higher position, and the like, so that great inconvenience is brought to engineering personnel.
Disclosure of Invention
In view of the foregoing, there is a need to provide a method and apparatus for troubleshooting a base station problem, a computer-readable storage medium, and a computer device, which can automatically locate and troubleshoot the base station problem.
A method for troubleshooting problems of a base station comprises the following steps:
receiving a base station opening parameter and verifying the base station opening parameter;
when the base station opening parameters pass the verification, carrying out internal self-checking on the base station;
obtaining an internal self-checking result of a base station and a network quality parameter of the base station;
and obtaining a base station problem troubleshooting result according to the internal self-checking result of the base station and the network quality parameter of the base station.
A computer-readable storage medium, on which a computer program is stored which, when being executed by a processor, carries out the steps of the above-mentioned method.
A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, the steps of the method being performed when the program is executed by the processor.
An apparatus for troubleshooting a problem of a base station, comprising:
the open station verification module is used for receiving the open station parameters of the base station and verifying the open station parameters of the base station;
the internal self-checking module is used for carrying out internal self-checking on the base station when the station starting parameters of the base station pass the verification;
the parameter acquisition module is used for acquiring the internal self-checking result of the base station and the network quality parameter of the base station;
and the result acquisition module is used for acquiring the troubleshooting result of the base station problem according to the internal self-checking result of the base station and the network quality parameter of the base station.
The method and the device for troubleshooting the problems of the base station, the computer readable storage medium and the computer equipment firstly receive the station opening parameters of the base station and verify the station opening parameters of the base station; when the base station opening parameter verification passes, carrying out internal self-checking on the base station to obtain the internal self-checking result of the base station and the network quality parameter of the base station; and then, obtaining a base station problem troubleshooting result according to the internal self-checking result of the base station and the network quality parameter of the base station, so that the base station problem can be automatically positioned and troubleshot to determine the source of the base station problem, and the subsequent maintenance work of the base station is facilitated.
Drawings
FIG. 1 is a flow chart illustrating a method for troubleshooting problems at a base station according to an embodiment;
FIG. 2 is a diagram illustrating an exemplary apparatus for troubleshooting problems at a base station;
FIG. 3 is a diagram illustrating an exemplary embodiment of a device for troubleshooting base station problems;
FIG. 4 is a flowchart illustrating a method for troubleshooting base station problems according to an embodiment;
FIG. 5 is a diagram illustrating an exemplary apparatus for troubleshooting base station problems;
FIG. 6 is a diagram illustrating an exemplary apparatus for troubleshooting problems at a base station;
fig. 7 is a schematic structural diagram of a base station problem troubleshooting apparatus in one embodiment.
Detailed Description
In one embodiment, as shown in fig. 1, a method for troubleshooting problems of a base station includes:
and S100, receiving the base station starting parameters and verifying the base station starting parameters.
A Base Station in a broad sense, namely BSS (Base Station Subsystem), such as GSM (Global System for Mobile Communication) network includes Base transceiver stations and a Base Station controller, and one Base Station controller can control tens to tens of Base transceiver stations. A base station in the narrow sense, that is, a public mobile communication base station, is a form of a radio station, and refers to a radio transceiver station that performs information transfer with a mobile phone terminal through a mobile communication switching center in a certain radio coverage area. The base station starting parameters comprise basic information of the base station, basic cell information and adjacent cell relation information, wherein the basic information of the base station comprises parameters such as a network identifier of the base station, an IP address of a relevant interface network element and the like, the basic cell information comprises parameters such as a cell identifier, a central frequency point, a time slot ratio, reference power, a tracking area and the like, and the adjacent cell relation information comprises parameters such as a unique identifier of an adjacent base station, an adjacent cell identifier, a central frequency point of an adjacent cell, switching relevant parameters and the like. After the base station opening parameters are received, whether the base station opening related configuration information is correct or not can be judged according to the currently received base station opening parameters and by comparing the currently received base station opening parameters with the pre-stored base station opening parameter file.
And S200, when the station starting parameters of the base station pass the verification, carrying out internal self-checking on the base station.
And when the received base station starting parameters are consistent with the prestored base station starting parameters, judging that the base station starting parameters pass verification, and when receiving an instruction for starting the internal self-checking control of the base station, starting the internal self-checking flow of the base station. The base station internal self-checking process may include: detecting the channel condition of the base station through heartbeat information of an interface of the base station; acquiring output data of a preset detection point of a base station; and acquiring the running state of a main control chip of the base station.
And further, receiving a command for starting the internal self-checking, waiting for a preset time length, reading an identification bit of the running state of the base station according to the control command, and judging whether the base station is in a normal running state or not according to the identification bit. The waiting preset time can be realized through the timer, so that the problem that the base station is in a starting access state to cause an incorrect result of the operation state of the base station is obtained can be solved, at the moment, the internal self-checking flow is temporarily suspended, the detection is carried out after the waiting preset time, and specifically, the time of the timer can be set as the time required by restarting the base station to normal operation.
Step S300, obtaining the internal self-checking result of the base station and the network quality parameter of the base station.
The method comprises the steps of obtaining the running state of a base station, comparing the base station starting parameter with the preset base station starting parameter when the running state of the base station is the abnormal running state, and outputting the abnormal internal self-checking result of the base station when the base station starting parameter is inconsistent with the preset base station starting parameter, wherein the internal self-checking result is the base station configuration problem.
The network quality parameter of the base station is an external detection related parameter of the base station problem, and specifically, the network quality parameter of the base station may include a backhaul network quality parameter, an air interface interference parameter, and the like. When the internal self-checking result of the base station is in a normal state, namely the internal problem of the base station is eliminated, the external problem of the base station is detected by acquiring the network quality parameter of the base station.
And S400, obtaining a base station problem troubleshooting result according to the internal self-checking result of the base station and the network quality parameter of the base station.
After network quality parameters of a base station are obtained, whether the terminal service open state is a normal state is detected; when the terminal service starting state is an abnormal state and the network quality parameter meets a preset condition, obtaining a troubleshooting result of the base station problem as normal network quality; and when the terminal service starting state is an abnormal state and the network quality parameter does not meet the preset condition, obtaining a troubleshooting result of the base station problem as the network quality problem.
The method for troubleshooting the problems of the base station comprises the steps of firstly receiving the station opening parameters of the base station and verifying the station opening parameters of the base station; when the base station opening parameter verification passes, carrying out internal self-checking on the base station to obtain the internal self-checking result of the base station and the network quality parameter of the base station; and then, obtaining a base station problem troubleshooting result according to the internal self-checking result of the base station and the network quality parameter of the base station, so that the base station problem can be automatically positioned and troubleshot to determine the source of the base station problem, and the subsequent maintenance work of the base station is facilitated.
A computer-readable storage medium, on which a computer program is stored which, when being executed by a processor, carries out the steps of the above-mentioned method.
A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, the steps of the method being performed when the program is executed by the processor.
In one embodiment, as shown in fig. 2, an apparatus for troubleshooting a base station problem includes:
the open station verification module is used for receiving the open station parameters of the base station and verifying the open station parameters of the base station;
the internal self-checking module is used for carrying out internal self-checking on the base station when the station starting parameters of the base station pass the verification;
the parameter acquisition module is used for acquiring the internal self-checking result of the base station and the network quality parameter of the base station;
and the result acquisition module is used for acquiring the troubleshooting result of the base station problem according to the internal self-checking result of the base station and the network quality parameter of the base station.
The device for troubleshooting the base station problem firstly receives the base station opening parameters and verifies the base station opening parameters; when the base station opening parameter verification passes, carrying out internal self-checking on the base station to obtain the internal self-checking result of the base station and the network quality parameter of the base station; and then, obtaining a base station problem troubleshooting result according to the internal self-checking result of the base station and the network quality parameter of the base station, so that the base station problem can be automatically positioned and troubleshot to determine the source of the base station problem, and the subsequent maintenance work of the base station is facilitated.
In one embodiment, in the apparatus for troubleshooting a base station problem, the internal self-checking module comprises:
a path status detection module, configured to detect a path status of the base station through heartbeat information of an interface of the base station, for example, perform path detection through heartbeat messages of OAM, L1, L2, and L3 interfaces;
the detection module of the probe point, is used for obtaining the output data of the base station presets the probe point, for example the pin of a certain chip outputs 5V voltage when being normal, can regard this pin as a presets the probe point, compare the measured voltage value of this pin with expected value to investigate the problem;
the main control chip detection module is used for acquiring the running state of a main control chip of the base station, for example, detecting the running state of control chips such as an FPGA and a DSP, and also detecting the online state of a key process loaded by the control chip, for example, detecting the state of a watchdog.
In one embodiment, in the apparatus for troubleshooting base station problems, the parameter obtaining module further includes:
the terminal service station opening state detection module is used for detecting whether the terminal service station opening state is a normal state or not;
the result acquisition module includes:
the first result unit is used for outputting the troubleshooting result of the base station problem as normal network quality when the terminal service starting state is an abnormal state and the network quality parameter meets the preset condition;
and the second result unit is used for outputting the troubleshooting result of the base station problem as the network quality problem when the terminal service starting state is an abnormal state and the network quality parameter does not meet the preset condition.
In one embodiment, as shown in fig. 3, a network architecture diagram for a base station includes a control device, a base station, and a network-side system, where the control device includes a control software module and a terminal service module; the control device can communicate with the base station in a local mode, and can perform parameter configuration, command issuing and the like on the base station; a terminal service module of the control device has a capability of accessing a base station, and has capabilities of a CS (Circuit Switch) service and a PS (Packet Switch) service, where the CS service is mainly some voice services, and the PS service is a common data service, including web browsing, uploading, and downloading services. The base station can identify and process the instruction from the control device, and send a message to the control device to request the terminal service access.
In one embodiment, as shown in fig. 4, a method for troubleshooting a base station problem includes the following steps:
the base station receives a self-checking starting instruction sent by the control device and starts a self-checking program;
after starting the self-check, the base station firstly checks the current alarm condition, thus being beneficial to processing and storing the alarm information in time;
if the current alarm is generated, outputting alarm information and continuing to execute the next step;
the base station reads the flag bit information, and the flag bit information indicates whether the base station is in a normal operation state;
judging whether the base station is in a normal operation state, if so, executing a step of checking whether a link with network management equipment is normal; if not, executing the next step;
the base station checks basic information for opening the base station, such as version information, address information of the connected network equipment, cell configuration information, synchronization mode information and the like;
the base station compares the current basic information of the open station with a prestored basic information file of the open station according to the current basic information of the open station, judges whether the open station configuration information is correct, if so, executes a step of starting a self-checking process to wait for a timer, and if not, executes the next step;
outputting a configuration problem, finishing internal self-checking, and returning an internal self-checking result to the control device;
the base station starts a self-checking flow waiting timer, the waiting timer is set to be in a starting access state corresponding to the base station, in order to prevent the incorrect obtaining result, the self-checking flow is suspended temporarily, and the detection is carried out after the overtime, generally, the waiting time of the timer can be set as the time required by the restarting of the base station to the normal operation;
after the timer is overtime, the base station reads the flag bit information of the running state again and judges whether the base station is in a normal running state or not;
the base station is in an abnormal operation state, which indicates that the current system works abnormally, reads the current alarm information, and if the current alarm is generated, the base station outputs an alarm type according to the alarm type; if no current alarm is generated, the base station enters the internal unit for self-checking and outputs a self-checking result
If the judgment result is that the base station is in a normal operation state, outputting a 'equipment starting access stage', and continuing to execute the next step;
the base station checks whether the link with the network management equipment is normal or not through ping the network management address information, and as the network management equipment is the network management equipment of the monitoring equipment, the manageability and controllability of the base station are important requirements for operation and maintenance, the connectivity of the link needs to be ensured;
if the base station is not communicated with the network manager, outputting a link problem of the base station and the network manager;
if the base station and the network management link are normal, continuing to judge the air interface interference condition, such as checking parameters such as BLER and SNR; if the air interface interference exists, outputting the air interface interference problem; if the air interface interference meets the condition, checking the quality of the returned network through a base station ping or tracerout security gateway or a gateway address, and recording information such as network delay, packet loss and the like;
the base station checks whether the terminal service is normally opened; if the terminal service is normally opened, entering a self-checking flow and ending the step; if the terminal service is not normally opened, the analysis needs to be carried out by combining the air interface interference condition and the network quality; according to the recorded air interface interference information and network quality information, dividing the network environment into a standard type and a non-standard type, outputting a terminal service problem when the network environment is in the standard, finishing self-checking, and returning a self-checking result to the control device; and when the network environment does not reach the standard, outputting the network quality problem, finishing self-checking, and returning a self-checking result to the control device.
In an embodiment, as shown in fig. 5, a device for troubleshooting a base station problem first performs parameter configuration on a control device, and then the control device issues a base station startup parameter file and a self-checking startup instruction to a base station, where the control device may send the startup instruction in a timer manner to implement automation; the control device monitors a communication interface with the base station, waits for and receives messages sent by the base station, and analyzes and processes the messages; if the received message is that the base station requests the terminal service to be accessed, the terminal is informed to initiate the terminal service and continue to monitor the message sent by the base station; and if the received message is a self-test result returned by the base station, notifying the self-test result to a system or a configurator.
In an embodiment, as shown in fig. 6, an apparatus for troubleshooting a base station problem includes an internal self-checking module for performing internal self-checking on a base station, a network quality detection module for detecting network quality, where the network quality detection module includes an air interface interference detection sub-module and a backhaul network detection sub-module, a parameter configuration and verification module for configuring and verifying a basic station opening parameter of the base station, a data processing module for processing data such as the basic station opening parameter, network quality data, and a self-checking result, and a communication module for implementing communication with a control apparatus, for example, for implementing receiving an instruction and feeding back a result. In another embodiment, as shown in fig. 7, an apparatus for troubleshooting a base station problem includes a terminal service module for initiating CS and PS services of a terminal, a parameter configuration module for configuring basic station opening parameters of a control apparatus, a communication module for implementing data transmission, and a data processing module for processing received data, configuration parameters, and the like.
The technical features of the embodiments described above may be arbitrarily combined, and for the sake of brevity, all possible combinations of the technical features in the embodiments described above are not described, but should be considered as being within the scope of the present specification as long as there is no contradiction between the combinations of the technical features.
The above-mentioned embodiments only express several embodiments of the present invention, and the description thereof is more specific and detailed, but not construed as limiting the scope of the invention. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the inventive concept, which falls within the scope of the present invention. Therefore, the protection scope of the present patent shall be subject to the appended claims.

Claims (10)

1. A method for troubleshooting problems of a base station, comprising the steps of:
receiving a base station opening parameter and verifying the base station opening parameter;
when the base station starting parameters pass verification, carrying out internal self-checking on the base station;
obtaining an internal self-checking result of the base station and a network quality parameter of the base station;
obtaining a base station problem troubleshooting result according to the internal self-checking result of the base station and the network quality parameter of the base station;
the step of obtaining the network quality parameter of the base station further comprises the following steps: detecting whether the terminal service open state is a normal state;
the step of obtaining the base station problem troubleshooting result according to the network quality parameters of the base station comprises the following steps:
when the terminal service starting state is an abnormal state and the network quality parameter meets a preset condition, obtaining a checking result of the base station problem as normal network quality;
and when the terminal service starting state is an abnormal state and the network quality parameter does not meet the preset condition, obtaining a troubleshooting result of the base station problem as the network quality problem.
2. The method for troubleshooting base station problems as claimed in claim 1 wherein said step of performing internal self-test on the base station is preceded by:
waiting for a preset time length, reading an identification bit of the running state of the base station, and judging whether the base station is in a normal running state or not according to the identification bit.
3. The method for troubleshooting base station problems as claimed in claim 1 wherein said step of performing an internal self-test on the base station comprises:
detecting the access condition of the base station, detecting the output data of the preset detection point of the base station and detecting the running state of a main control chip of the base station through the heartbeat information of the interface of the base station.
4. The method for troubleshooting a base station problem as claimed in claim 1, wherein the step of obtaining the troubleshooting result of the base station problem according to the internal self-test result of the base station comprises:
acquiring the running state of the base station, and comparing the base station opening parameter with a preset base station opening parameter when the running state of the base station is an abnormal running state;
and outputting an abnormal internal self-checking result of the base station when the base station starting parameter is inconsistent with a preset base station starting parameter.
5. The method according to claim 1, wherein the network quality parameters of the base station include backhaul network quality parameters and air interface interference parameters.
6. The method of claim 1, wherein the base station start-up parameters include basic information of a base station, basic cell information, and neighbor relation information.
7. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the steps of the method according to any one of claims 1 to 6.
8. A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, characterized in that the steps of the method of any of claims 1-6 are implemented when the program is executed by the processor.
9. An apparatus for troubleshooting problems at a base station, comprising:
the open station verification module is used for receiving the open station parameters of the base station and verifying the open station parameters of the base station;
the internal self-checking module is used for carrying out internal self-checking on the base station when the station starting parameters of the base station pass the verification;
a parameter obtaining module, configured to obtain an internal self-inspection result of the base station and a network quality parameter of the base station;
the result acquisition module is used for acquiring a troubleshooting result of the base station problem according to the internal self-checking result of the base station and the network quality parameter of the base station;
the parameter acquisition module further comprises:
the terminal service station opening state detection module is used for detecting whether the terminal service station opening state is a normal state or not;
the result acquisition module comprises:
a first result unit, configured to output a troubleshooting result of a base station problem as normal network quality when the terminal service start state is an abnormal state and the network quality parameter meets a preset condition;
and the second result unit is used for outputting the troubleshooting result of the base station problem as the network quality problem when the terminal service starting state is an abnormal state and the network quality parameter does not meet the preset condition.
10. The apparatus for troubleshooting a base station problem of claim 9 wherein the internal self-test module comprises:
a channel condition detection module, configured to detect a channel condition of the base station through heartbeat information of an interface of the base station;
a detection point detection module, configured to obtain output data of a preset detection point of the base station;
and the main control chip detection module is used for acquiring the running state of the main control chip of the base station.
CN201710666528.6A 2017-08-07 2017-08-07 Base station problem troubleshooting method and device, computer readable storage medium and computer equipment Active CN107426755B (en)

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CN110662242B (en) * 2018-06-29 2022-09-13 中兴通讯股份有限公司 Antenna feeder system detection method, network management equipment and computer readable storage medium
CN109041090B (en) * 2018-08-21 2021-09-21 京信网络系统股份有限公司 Base station-based exception handling method and device and electronic equipment
CN113507715A (en) * 2021-06-08 2021-10-15 山西三友和智慧信息技术股份有限公司 Base station communication resource management system

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