CN107426701B - Intelligent voice tour guide system and tour guide method thereof - Google Patents
Intelligent voice tour guide system and tour guide method thereof Download PDFInfo
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
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- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/02—Services making use of location information
- H04W4/025—Services making use of location information using location based information parameters
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/06—Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/06—Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services
- H04W4/10—Push-to-Talk [PTT] or Push-On-Call services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
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- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
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Abstract
The invention aims to provide an intelligent voice tour guide system which can effectively solve the problems that a wearing terminal in the prior art is large in size, tour guide can only be performed according to a fixed program, and tourists experience is poor. The invention relates to an intelligent voice tour guide system and a tour guide method thereof; the system mainly comprises voice terminal equipment, a wireless network and a management server, wherein the voice terminal equipment is in wireless connection with the management server through the wireless network. The system can push tour guide information to voice terminal equipment through wireless network in time according to real-time factors such as tourist roles (including demands), places, time and the like, can intelligently judge and analyze according to instant data such as scenic spot capacity, personnel density, tourist journey, weather change and the like, can prompt practical information such as optimal tourist lines, public service projects and the like to the tourists in time, and can also solve the problem that the tourists need to be solved by the consultation of the tourists through the voice interaction of the tourists. The invention can be applied to the self-help tour service of the scattered guests and also can be applied to the tour guide service of the team. Aims at providing comprehensive intelligent tour guide and navigation service for tourists.
Description
Technical Field
The invention relates to the technical field of electronic tour guide and navigation of intelligent tourist attractions, in particular to an intelligent voice tour guide and navigation system and a tour guide method thereof.
Background
The travel is a main leisure mode of people in China, and with the pursuit of people on mental life, the general sense enjoyment of things is not satisfied, and the travel form of people is changed silently: the travelling form of the romantic flowers has been gradually replaced by the advanced travelling of research type; along with the improvement of the quality of tourist attractions, the internationalization degree of tourist services is improved, and the proportion of tourists in the overseas is gradually increased; once, the tour forms mainly including team tour have been gradually replaced by the form of free-standing tour, self-help tour, etc. To accommodate the appearance of these new normalcies of travel, new forms of intelligent travel centered on self-help tour guides for tourists have been developed. Traditional tour guide service is completed manually and limited by factors such as quality, mood, language and environment of tour guide personnel, and the requirements of tourists cannot be met. Along with the international, electronic, intelligent and networked development of travel services, a new service mode, namely electronic tour guide, is induced in the travel industry. The electronic tour guide system generally goes through the stages of a tape playing tour guide machine, a radio tour guide machine, an infrared ray and frequency modulation broadcast tour guide machine, a digital voice tour guide machine and the like. The weight of the tour guide machine is from the initial kilogram to the current tens of grams, and the volume is from large to small, so that the tour guide machine is more and more convenient for tourists to wear. The operation mode is from initial circulation playing, to later coding fixed-point playing, to the evolution of the current positioning automatic playing. In recent years, a number of tourist attractions have begun to introduce digital voice tour guide technology, wherein more advanced digital voice tour guide devices basically adopt a mode of combining a wireless transmitter with an intelligent portable terminal, and the following three modes are mainly adopted for voice transmission and storage:
one is to adopt a local voice storage mode, such as an intelligent tour guide explanation system with a publication number of CN101018062 and a working method thereof, an intelligent electronic tour guide device with a publication number of CN2496193Y, an electronic automatic explanation system for tourist attractions and exhibitions with a publication number of CN101026380, a network-free offline intelligent tour guide terminal explanation system based on GPS with a publication number of CN106548735A and the like. All scenic spot explanation contents of the tour guide device are stored in the receiving terminal, the receiving terminal sends coding signals to the receiving terminal by utilizing a wireless communication method such as infrared according to GPS signals or beacon transmitters installed at scenic spots, and the receiving terminal selects and plays corresponding explanation contents according to the received coding information. This technique has the following four main disadvantages:
1) All the explanation contents are stored in the receiver, a large-capacity nonvolatile memory chip and a large-capacity battery are needed, and the receiving terminal is large in size and high in cost;
2) The storage content can only be played in sequence by a program, and intelligent tour guide and navigation service (including emergency broadcasting and team service) is difficult to realize according to individual situations and real-time conditions of tourists;
3) The information is difficult to update, and if the explanation content is to be replaced, each receiving terminal must be rewritten;
4) Autonomous copyrighted material stored on a receiving terminal is vulnerable to illegal infringement.
Another mode is to transmit voice by using fm broadcast, for example, "a tour guide communication device and communication method thereof" with publication number CN1694363, and nRF905 chip is used as the voice transmission chip; the accurate position electronic tour guide terminal device and the electronic tour guide method of the publication number CN1913403, etc., transmit the voice signal by adopting the FM modulation method. Both systems are designed aiming at tour modes of tour guide and group, or manual explanation is carried out by a handheld tour guide transmitting device, or voice contents are automatically and circularly played, and tourists carry receiving terminals to listen, which is characterized in that:
1) The multi-language tour guide explanation at the same time and the same place is difficult to realize;
2) Each tourist who arrives successively cannot be guaranteed to hear from the beginning and then to hear along with the beginning;
3) The self-help travel of the scattered passengers is not considered;
4) The quality of service is still affected by the quality of the tour guide person, mood, etc.
Thirdly, with the advent of intelligent portable terminals such as smart phones and tablet personal computers in recent years, through the development of terminal application software (APP), beacons such as GPS, NFC, zigbee, beacon, RFID are adopted to assist in positioning, and the positions of the terminals are transmitted by using a widely covered wireless communication technology, so that image-text voice information of corresponding scenic spots is pushed, and a self-help tour guide process is completed. From augmented reality (AR technology) to virtual reality (VR technology), from online to offline, the summarization process from the start of planning a tour to the end of the tour can be completed automatically and satisfactorily by means of the intelligent portable terminal. The intelligent tour guide technology includes a "intelligent tour guide system based on WLAN location service" with publication No. CN105336285A, a "intelligent tour guide system based on smart phone platform" with publication No. CN103442329a, a "mobile intelligent tour guide system based on cloud server" with publication No. CN105007320B, and a "mobile internet-based intelligent tour guide implementation method, device and mobile client" with publication No. CN103632626 a. The main problems in the application of the technology are as follows:
1) The intelligent portable terminal is high in price, and obviously has management difficulty in leasing;
2) The intelligent portable terminals are various, the application range of the developed APP is limited (equipment model and version, applicable crowd, and operation level are all limiting factors);
3) The intelligent portable terminal is interactive interaction equipment, and can not completely liberate hands and eyes to enjoy the beauty given by nature or concentrate on enjoying the humane information of scenic spots/exhibits in the process of sightseeing;
4) The development, deployment and operation costs of a third party data platform (GPS satellite positioning, mobile wireless data service providers, remote monitoring platforms and the like belong to a third party data operator) are relatively high.
Disclosure of Invention
Aiming at the defects of the prior art, the invention provides the intelligent voice tour guide system and the tour guide method thereof, which have strong practicability, simple network deployment and low price.
The invention is implemented by the following technical scheme:
an intelligent voice tour guide system comprises voice terminal equipment carried by a user, a wireless network and a management server, wherein the voice terminal equipment is in wireless communication connection with the management server through the wireless network;
the voice terminal equipment is used for a user to send or receive voice information and consists of a wireless transceiver module, a central processing unit module, a data storage module, a voice module and a power module, wherein the central processing unit module is respectively connected with the wireless transceiver module, the data storage module and the voice module to realize the control of wireless transceiver, data storage and voice playing;
the wireless network is used for establishing communication connection between the voice terminal equipment and the management server, constructing a service network, and is one or a plurality of wireless APs with unique global codes distributed near each explanation point, and the wireless APs are responsible for being connected with the voice terminal equipment through radio by using wireless equipment with WiFi communication protocols, wherein the wireless APs are respectively connected with the wireless APs, the network router and the wireless controller, the network router can be respectively connected with a local area network and a wide area network, and the power supply is respectively connected with the wireless APs, the network switch, the router and the wireless controller to provide guarantee for the network switch, the router and the wireless controller;
the management server is used for receiving information sent by the voice terminal equipment, processing the information, sending processed information results to the voice terminal equipment, and consists of a microcomputer, a system setting module, a wireless positioning module, an intelligent voice module, a terminal equipment management module, a terminal equipment statistics module, a terminal equipment query module and a basic data database, wherein the microcomputer is respectively connected with the system setting module, the wireless positioning module, the intelligent voice module, the terminal equipment management module, the terminal equipment statistics module, the terminal equipment query module and the basic data database.
Preferably, the wireless transceiver module has the same communication frequency, communication protocol and communication management protocol as the wireless network.
Preferably, the central processing unit module comprises a wireless receiving and transmitting control module, a data storage control module and a voice receiving and transmitting playing control module, and is used for controlling wireless setting, data storage, information receiving and transmitting and voice receiving and playing of the voice terminal equipment; the data storage module is used for storing and buffering data and comprises a control program storage module and a data buffer storage module; the voice module comprises a receiver, a microphone and a voice coding and decoding module, the voice module is used for receiving information from the management server through the receiver and the voice coding and decoding module, the voice module is used for transmitting demand information of a user to the management server through the microphone and the voice coding and decoding module, and the power module comprises a power management module and a high-performance lithium battery and provides power for the wireless transceiver module, the central processing unit module, the data storage module and the voice module.
Preferably, the system setting module comprises a system login module, an AP setting module and an information push setting module; the wireless positioning module comprises a wireless fingerprint acquisition module, a wireless fingerprint analysis module and a positioning calculation module and is used for monitoring the position information of the voice terminal equipment in real time; the intelligent voice module comprises a wireless voice decoding module, a voice encoding module, a voice translation module, a voice pushing module and a voice analysis module; the terminal equipment management module comprises a terminal equipment registration module, a terminal equipment logout module and a terminal equipment leasing module; the terminal equipment statistics module comprises terminal equipment current position statistics, terminal equipment historical position statistics, terminal equipment stay time statistics, terminal equipment use logs, terminal equipment on-line quantity statistics, on-line quantity statistics and inventory quantity statistics; the terminal equipment inquiry module comprises terminal equipment current position inquiry, terminal equipment historical track inquiry, terminal equipment hot spot map inquiry, terminal equipment stay time inquiry, terminal equipment in-use quantity inquiry, on-line quantity inquiry and inventory quantity inquiry; the basic data database comprises AP geographical position description, push information database, terminal equipment log, system log, terminal equipment registry, terminal equipment logout list, terminal equipment white list and terminal equipment blacklist, and the management server can give push conditions according to the registration module, the current position statistics of the terminal equipment and the terminal equipment white list in the terminal equipment management module and push the push conditions to the voice terminal equipment through the voice push module.
Preferably, the appearance color of the voice terminal device is set corresponding to one color according to one language. For example, the appearance color of the corresponding voice terminal device in which the voice character in the tourist is chinese is black, english corresponds to red, japanese corresponds to white, korean corresponds to yellow, and so on.
Preferably, the appearance of the voice terminal device is set according to a shape corresponding to the user role. For example, the voice terminal device for tour guide is made into a round shape, the group members of other tourists are made into a square shape, and the scattered tourists are made into a rectangle shape.
A tour guide method of an intelligent voice tour guide system comprises the following steps:
s1, a user selects voice terminal equipment according to own roles and language requirements;
s2, the user registers through a registration module according to the role, and the management server writes the user into a white list;
s3, when the user wears the voice terminal equipment to approach the wireless AP, the management server senses the RSSI of the voice terminal equipment through wireless detection, and checks the geographical position description of the wireless AP through the wireless fingerprint analysis module and the positioning calculation module to acquire the specific position of the voice terminal equipment;
s4, the management server gives pushing conditions by means of current position statistics, registration modules and whitelists of the terminal equipment and combining time, current location of the voice terminal equipment and real-time data of passenger flow, and then detects pushing information of corresponding languages from a pushing information database according to registration roles and pushes the pushing information to the voice terminal equipment through the voice pushing modules;
s5, the voice terminal equipment receives the voice information pushed by the management server, and sends the voice information to the voice module to play the voice after the voice information is cached by the data storage module;
s6, after the voice terminal equipment broadcasts the voice information introduction of the scenic spot, the management server pushes the next station of the scenic spot according to the tourist history and the people flow density of the nearby scenic spots.
Further, the step S6 may be: after the voice terminal equipment broadcasts the voice information of the scenic spot, the management server pushes nearby dining information or nearby tourist spot closed-hall information according to the current time.
Further, the step S6 may be: after the voice terminal equipment broadcasts the scenic spot voice information introduction, the management server pushes information of corresponding items according to the current location if a toilet or consumption item exists near the current location; and if the current location is the exit, pushing the information of the prompt return voice terminal equipment.
A tour guide method of an intelligent voice tour guide system comprises the following steps:
s1', a user and a tour guide select voice terminal equipment according to the role and language requirements of the user and the tour guide respectively;
s2', the user and the tour guide are registered through a registration module according to team roles, and the management server writes the team roles into a white list;
s3', the tour guide is taught to the voice terminal equipment near the explanation point, the voice is transmitted to the management server through the wireless transceiver module after passing through the miniature microphone, the voice code and the data buffer on the voice terminal equipment, and the management server is broadcasted simultaneously to all users through the broadcasting mode of the wireless AP after decoding, analyzing and translating through the intelligent voice module.
Preferably, the steps further include: s55, a user presses a micro button on the voice terminal equipment to interrupt voice playing and enter a voice interaction mode, the management server inquires the user requirement after receiving an interaction request of the voice terminal equipment, at the moment, the user speaks through a micro microphone on the voice terminal equipment, codes through a voice module, and a data storage module caches the voice, the voice information is sent to the management server through a wireless transceiver module, and the management server decodes and analyzes the voice information through an intelligent voice module, detects push information of corresponding language according to a role registered by the user, and pushes the push information to the voice terminal equipment through a voice push module; the voice terminal equipment receives the voice information pushed by the management server, sends the voice information to the voice module to play voice after being cached by the data storage module, completes an interaction process, and after the interaction is finished, the user presses a button again to exit the voice interaction mode.
Compared with the prior art, the invention has the beneficial effects that:
1. the implementation of the invention truly realizes the intelligent tour guide and navigation service and solves the troublesome problems of scarcity of tour guide personnel in scenic spots, low tour guide quality, unstable tour guide quality and the like. The system investment is small, the effect is quick, the scenic spot quality is improved, and the management cost is reduced. The voice terminal equipment is convenient to wear, no manual operation is needed in the tour guide process, hands and eyes are completely released, the tour experience is improved, and the social overall benefit is increased;
2. the voice terminal equipment is only responsible for receiving and transmitting information, does not store any data locally, avoids the defects of large volume and high power consumption caused by large-capacity storage, avoids the problem of high information updating difficulty, and simultaneously avoids the occurrence of unnecessary infringement events of related intellectual property rights;
3. the voice terminal equipment does not need to judge positioning information such as GPS, zigBee, RFID, and compared with intelligent terminals such as intelligent mobile phones and tablet computers, the voice terminal equipment greatly reduces the cost of the terminal and the volume of the terminal;
4. the voice terminal equipment comprises a power supply, the volume of the voice terminal equipment can be reduced to about 15g, the voice terminal equipment is convenient for a user to wear, and the management of the terminal equipment is convenient;
5. the voice terminal equipment does not need to store any data locally, the played voice information is pushed by the management server, the management server is provided with a powerful artificial intelligence system, and the voice information such as scenic spots, scenic spot introduction, route planning, emergency broadcasting, tour guide belt groups, simultaneous translation, warmth prompting, consultation service and the like can be flexibly pushed according to real-time conditions such as user roles, courses, time, places, weather conditions, people flow density of each scenic spot and the like, so that the intelligent service of tour guide and tour guide is truly realized, and each user can experience individualized VIP close-fitting tour guide service.
Drawings
FIG. 1 is a schematic diagram of a system according to the present invention.
Fig. 2 is a schematic diagram of the voice terminal device structure of the present invention.
Fig. 3 is a schematic structural diagram of a management server according to the present invention.
Detailed Description
The technical scheme of the invention is further specifically described below by means of examples and with reference to the accompanying drawings.
Example 1: as shown in fig. 1, an intelligent voice tour guide system comprises a voice terminal device 1 carried by a user, a wireless network 2 and a management server 3, wherein the voice terminal device is in wireless communication connection with the management server through the wireless network.
As shown in fig. 2, the voice terminal device is a WiFi wireless earphone with a globally unique code, and is provided with a micro button, a microphone and a receiver, and is used for receiving and transmitting information by a user, and the voice terminal device is composed of a wireless receiving and transmitting module 11, a central processing unit module 12, a data storage module 13, a voice module 14 and a power supply module 15, wherein the wireless receiving and transmitting module adopts a CC3200 low-energy WiFi chip of the company of the united states TI;
the central processing unit module adopts an embedded MCU of the wireless transceiver module and comprises a wireless transceiver control module, a data storage control module and a voice transceiver play control module which are respectively connected with the wireless transceiver module, the data storage module and the voice module and used for controlling wireless transceiver, data storage and voice play;
the data storage module adopts ISP FLASH memory chip GD25Q128, and comprises a control program storage module and a data buffer storage module for storing and buffering data;
the voice module adopts a chip VS1003, and comprises a phi 10 receiver, a micro microphone and a voice coding and decoding module, wherein the voice module is used for receiving information from the management server through the phi 10 receiver and the voice coding and decoding module and transmitting the information to the management server module through the micro microphone and the voice coding and decoding module;
the power module consists of a power management chip BQ25100 and a 160mAh high-energy polymer lithium battery, and is respectively connected with the wireless transceiver module, the central processing unit module, the data storage module and the voice module to provide power supply guarantee for the wireless transceiver module, the central processing unit module, the data storage module and the voice module.
The wireless network accords with IEEE802.11 series standard, is composed of wireless equipment of WiFi communication protocol, and specifically comprises one or a plurality of wireless APs with unique global codes distributed near the explanation point, the wireless network is accessed by a management server through a network switch, a wireless controller, a network router and a power supply, and the wireless APs are in wireless connection with WiFi earphone of the voice terminal equipment.
As shown in fig. 3, the management server is configured to receive information sent by a voice terminal device, process the information, send a processed information result to the voice terminal device, and consist of a microcomputer 31 and a system setting module 32, a wireless positioning module 33, an intelligent voice module 34, a terminal device management module 35, a terminal device statistics module 36, a terminal device query module 37, and a basic data database 38, where the microcomputer is respectively connected with the system setting module, the wireless positioning module, the intelligent voice module, the terminal device management module, the terminal device statistics module, the terminal device query module, and the basic data database;
the system setting module comprises a system login module 321, an AP setting module 322 and an information push setting module 323;
the wireless positioning module comprises a wireless fingerprint acquisition module 331, a wireless fingerprint analysis module 332 and a positioning calculation module 333;
the intelligent voice module comprises a wireless voice decoding module 341, a voice encoding module 342, a voice translation module 343, a voice pushing module 344 and a voice analysis module 345;
the terminal equipment management module comprises a terminal equipment registration module 351, a terminal equipment logout module 352 and a terminal equipment lease module 353;
the terminal equipment statistics module comprises terminal equipment current position statistics 361, terminal equipment historical position statistics 362, terminal equipment stay time statistics 363, terminal equipment use log 364, terminal equipment in-use quantity statistics 365, online quantity statistics 366 and inventory quantity statistics 367;
the terminal equipment inquiry module comprises a terminal equipment current position inquiry 371, a terminal equipment history track inquiry 372, a terminal equipment hot spot map inquiry 373, a terminal equipment stay time inquiry 374, a terminal equipment in-use quantity inquiry 375, an online quantity inquiry 376 and an inventory quantity inquiry 377;
the basic data databases include AP geographic location description 381, push information database 382, terminal device log 383, system log 384, terminal device registry 385, terminal device deregistration table 386, terminal device whitelist 387, and terminal device blacklist 388.
When the voice terminal equipment approaches to the wireless AP distributed near the explanation point, the wireless positioning module of the management server can monitor the position information of the voice terminal equipment, and then push conditions can be given through the registration module in the terminal equipment management module, the current position statistics of the terminal equipment and the white list of the terminal equipment, and the push conditions are pushed to the voice terminal equipment through the voice push module. The user can obtain corresponding explanation in real time at each explanation point.
Example 2: tour guide method of intelligent voice tour guide system suitable for scattered guests
S1, a scattered customer selects one of black, red, white and yellow rectangular voice terminal equipment according to the role and language requirements of the scattered customer;
s2, the scattered clients are registered through a registration module according to roles, and the scattered clients are written into a white list by a management server;
s3, when the voice terminal equipment worn by the scattered passenger approaches to the wireless AP, the management server senses the RSSI of the voice terminal equipment through wireless detection, and checks the geographical position description of the wireless AP through the wireless fingerprint analysis module and the positioning calculation module to acquire the specific position of the voice terminal equipment;
s4, the management server gives pushing conditions by means of current position statistics, registration modules and whitelists of the terminal equipment and combining time, current places of the voice terminal equipment and real-time data of passenger flow, and then detects pushing information of corresponding languages from a pushing information database according to registration roles and pushes the pushing information to the voice terminal equipment through the voice pushing modules;
s5, the voice terminal equipment receives the voice information pushed by the management server, and sends the voice information to the voice module to play the voice after the voice information is cached by the data storage module;
s6, after the voice terminal equipment broadcasts the voice information of the scenic spot, the management server pushes the next scenic spot according to the people flow density of the scenic spot nearby in the tourist' S journey; the management server can push nearby dining information or nearby tour point closing information according to the current time; the management server can push information of corresponding items according to the current place if the toilet or consumption items exist near the current place, and push information of the prompt return voice terminal equipment if the current place is an exit.
The method comprises the steps that when a scattered passenger listens to tour guide information pushed by a management server, the scattered passenger can press a micro button on voice terminal equipment at any time to interrupt voice playing and enter a voice interaction mode, after receiving an interaction request of the voice terminal equipment, the management server inquires about user requirements, at the moment, the scattered passenger speaks through a micro microphone on the voice terminal equipment, is coded by a voice module, is cached by a data storage module and is sent to the management server through a wireless transceiver module, and the management server decodes and analyzes the intelligent voice module, detects push information of corresponding language according to the role registered by the scattered passenger, and pushes the push information to the voice terminal equipment through the voice push module; the voice terminal equipment receives the voice information pushed by the management server, sends the voice information to the voice module to play voice after being cached by the data storage module, completes an interaction process, and after the interaction is finished, the scattered passenger presses a button again to exit the voice interaction mode and continues to enter the step S5 to play the voice information.
Meanwhile, when an emergency situation occurs, the management server can automatically broadcast the relevant area according to a plan or manually broadcast the relevant area by voice terminal equipment of a broadcaster role, and all intra-domain scattered passengers can hear the emergency broadcast content, so that the tourists can be evacuated, and accidents are avoided.
Example 3: tour guide method of intelligent voice tour guide system suitable for tour guide with groups
S1', a group member selects one of black, red, white and yellow square voice terminal equipment according to the own role and language requirements, and a tour guide selects one of black, red, white and yellow round voice terminal equipment according to the language requirements;
s2', the group member and the tour guide are registered through a registration module according to team roles respectively, and the management server writes the team roles into a white list;
s3', the tour guide is taught to the voice terminal equipment near the explanation point, the voice is transmitted to the management server through the wireless transceiver module after being subjected to micro microphone, voice coding and data caching on the voice terminal equipment, and the management server is subjected to decoding, analysis and translation through the intelligent voice module and then simultaneously broadcast to the group members through the broadcasting mode of the wireless AP, so that the group members scattered in each place can obtain the voice service of the tour guide according to the respective languages.
When the crowd listens to tour guide explanation, the crowd can press a micro button on the voice terminal equipment at any time, interrupt voice playing and enter a voice interaction mode, after receiving an interaction request of the voice terminal equipment, the management server inquires about the user requirement, at the moment, the crowd speaks through a micro microphone on the voice terminal equipment, is coded by a voice module, is cached by a data storage module and is sent to the management server through a wireless receiving and transmitting module, the management server decodes and analyzes the voice module through an intelligent voice module, and according to the role registered by the crowd, pushes information in corresponding language to a push information database, and the push information is pushed to the voice terminal equipment through the voice pushing module; the voice terminal equipment receives the voice information pushed by the management server, sends the voice information to the voice module to play voice after being cached by the data storage module, completes an interaction process, and after the interaction is finished, the group member presses a button again to exit the voice interaction mode and continues to enter the step S3' to listen to the tour guide explanation.
Meanwhile, when an emergency situation occurs, the management server can automatically broadcast the relevant area according to a plan or manually broadcast the relevant area by voice terminal equipment of a player role, and all intra-domain group persons and tour guides can hear the emergency broadcast content, so that tourists can be evacuated, and accidents are avoided.
The specific embodiments described herein are offered by way of example only to illustrate the spirit of the invention. Those skilled in the art may make various modifications or additions to the described embodiments or substitutions thereof without departing from the spirit of the invention or exceeding the scope of the invention as defined in the accompanying claims.
Claims (8)
1. The tour guide method of the intelligent voice tour guide system adopts the intelligent voice tour guide system and is characterized in that the intelligent voice tour guide system comprises voice terminal equipment (1) carried by a user, a wireless network (2) and a management server (3), wherein the voice terminal equipment is in wireless communication connection with the management server through the wireless network;
the voice terminal equipment is used for a user to send or receive voice information and consists of a wireless transceiver module (11), a central processing unit module (12), a data storage module (13), a voice module (14) and a power module (15), wherein the central processing unit module is respectively connected with the wireless transceiver module, the data storage module and the voice module to realize the control of wireless transceiver, data storage and voice playing, and the power module is respectively connected with the wireless transceiver module, the central processing unit module, the data storage module and the voice module to provide power for the wireless transceiver module, the central processing unit module, the data storage module and the voice module;
the wireless network is used for establishing communication connection between the voice terminal equipment and the management server, constructing a service network, and is one or a plurality of wireless APs with unique global codes distributed near each explanation point, and the wireless APs are responsible for being connected with the voice terminal equipment through radio by using wireless equipment with WiFi communication protocols, wherein the wireless APs are respectively connected with the wireless APs, the network router and the wireless controller, the network router can be respectively connected with a local area network and a wide area network, and the power supply is respectively connected with the wireless APs, the network switch, the router and the wireless controller to provide guarantee for the network switch, the router and the wireless controller;
the management server is used for receiving information sent by the voice terminal equipment, processing the information, sending a processed information result to the voice terminal equipment, and consists of a microcomputer (31) and a system setting module (32), a wireless positioning module (33), an intelligent voice module (34), a terminal equipment management module (35), a terminal equipment statistics module (36), a terminal equipment query module (37) and a basic data database (38), wherein the microcomputer is respectively connected with the system setting module, the wireless positioning module, the intelligent voice module, the terminal equipment management module, the terminal equipment statistics module, the terminal equipment query module and the basic data database;
the tour guide method comprises the following steps:
s1, a loose customer user selects voice terminal equipment according to roles and language requirements;
s2, the scattered customer user registers through a registration module according to the role, and the management server writes the scattered customer user into a white list;
s3, when the visitor wears the voice terminal equipment to approach the wireless AP, the management server senses the RSSI of the voice terminal equipment through wireless detection, and checks the geographical position description of the wireless AP through the wireless fingerprint analysis module and the positioning calculation module to acquire the specific position of the voice terminal equipment;
s4, the management server gives pushing conditions by means of current position statistics, registration modules and whitelists of the terminal equipment and combining time, current location of the voice terminal equipment and real-time data of passenger flow, and then detects pushing information of corresponding languages from a pushing information database according to registration roles and pushes the pushing information to the voice terminal equipment through the voice pushing modules;
s5, the voice terminal equipment receives the voice information pushed by the management server, and sends the voice information to the voice module to play the voice after the voice information is cached by the data storage module;
s6, after the voice terminal equipment broadcasts the voice information introduction of the scenic spot, the management server pushes the next station of the scenic spot according to the tourist history and the people flow density of the nearby scenic spot;
or the tour guide method comprises the following steps:
s1', a user and a tour guide select voice terminal equipment according to the role and language requirements of the user and the tour guide respectively;
s2', the user and the tour guide are registered through a registration module according to team roles, and the management server writes the team roles into a white list;
s3', the tour guide is taught to the voice terminal equipment near the explanation point, the voice is transmitted to the management server through the wireless transceiver module after passing through the miniature microphone, the voice code and the data buffer on the voice terminal equipment, and the management server is broadcasted simultaneously to all users through the broadcasting mode of the wireless AP after decoding, analyzing and translating through the intelligent voice module.
2. The tour guide method of claim 1 wherein the wireless transceiver module has the same communication frequency, communication protocol and communication management protocol as the wireless network.
3. The tour guide method of an intelligent voice tour guide system according to claim 2, wherein the central processing unit module includes a wireless receiving and transmitting control module, a data storage control module and a voice receiving and transmitting play control module, and the central processing unit module is used for controlling wireless setting, data storage, information receiving and transmitting, voice receiving and playing of the voice terminal device; the data storage module is used for storing and buffering data and comprises a control program storage module and a data buffer storage module; the voice module comprises a receiver, a microphone and a voice coding and decoding module, the voice module is used for receiving information from the management server through the receiver and the voice coding and decoding module, the voice module is used for transmitting demand information of a user to the management server through the microphone and the voice coding and decoding module, and the power module comprises a power management module and a high-performance lithium battery and provides power for the wireless transceiver module, the central processing unit module, the data storage module and the voice module.
4. A tour guide method of an intelligent voice tour guide system according to claim 1 or 3, wherein the system setting module includes a system login module (321), an AP setting module (322), and an information push setting module (323); the wireless positioning module (33) comprises a wireless fingerprint acquisition module (331), a wireless fingerprint analysis module (332) and a positioning calculation module (333) and is used for monitoring the position information of the voice terminal equipment in real time; the intelligent voice module comprises a wireless voice decoding module (341), a voice encoding module (342), a voice translation module (343), a voice pushing module (344) and a voice analysis module (345); the terminal equipment management module comprises a terminal equipment registration module (351), a terminal equipment logout module (352) and a terminal equipment leasing module (353); the terminal equipment statistics module (36) comprises terminal equipment current position statistics (361), terminal equipment historical position statistics (362), terminal equipment stay time statistics (363), terminal equipment use logs (364), terminal equipment on-line quantity statistics (365), on-line quantity statistics (366) and inventory quantity statistics (367); the terminal equipment inquiry module comprises a terminal equipment current position inquiry (371), a terminal equipment historical track inquiry (372), a terminal equipment hot spot map inquiry (373), a terminal equipment stay time inquiry (374), a terminal equipment in-use quantity inquiry (375), an on-line quantity inquiry (376) and an inventory quantity inquiry (377); the basic data database comprises an AP geographic position description (381), a push information database (382), a terminal equipment log (383), a system log (384), a terminal equipment registry (385), a terminal equipment logout table (386), a terminal equipment white list (387) and a terminal equipment blacklist (388), and the management server can give push conditions through a registration module in a terminal equipment management module, current position statistics of the terminal equipment and the terminal equipment white list and push the push conditions to the voice terminal equipment through a voice push module.
5. The tour guide method of an intelligent voice tour guide system according to claim 1, wherein the appearance color of the voice terminal device is set according to a language and the appearance is set according to a shape corresponding to a user character.
6. The tour guide method of an intelligent voice tour guide system according to claim 1, wherein the step S6 further comprises: after the voice terminal equipment broadcasts the voice information of the scenic spot, the management server pushes nearby dining information or nearby tourist spot closed-hall information according to the current time.
7. The tour guide method of an intelligent voice tour guide system according to claim 6, wherein the step S6 further comprises: after the voice terminal equipment broadcasts the scenic spot voice information introduction, the management server pushes information of corresponding items according to the current location if a toilet or consumption item exists nearby the current location, and pushes information for prompting to return the voice terminal equipment if the current location is an exit.
8. The tour guide method of an intelligent voice tour guide system according to claim 1, wherein said steps further include: s55, a user presses a micro button on the voice terminal equipment to interrupt voice playing and enter a voice interaction mode, the management server inquires the user requirement after receiving an interaction request of the voice terminal equipment, at the moment, the user speaks through a micro microphone on the voice terminal equipment, codes through a voice module, and a data storage module caches the voice, the voice information is sent to the management server through a wireless transceiver module, and the management server decodes and analyzes the voice information through an intelligent voice module, detects push information of corresponding language according to a role registered by the user, and pushes the push information to the voice terminal equipment through a voice push module; the voice terminal equipment receives the voice information pushed by the management server, sends the voice information to the voice module to play voice after being cached by the data storage module, completes an interaction process, and after the interaction is finished, the user presses a button again to exit the voice interaction mode.
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| CN107426701B (en) * | 2017-07-12 | 2023-05-09 | 杭州慧林科技有限公司 | Intelligent voice tour guide system and tour guide method thereof |
| CN108230188A (en) * | 2018-01-03 | 2018-06-29 | 佛山市洛克威特科技有限公司 | A kind of guide system |
| CN107995375A (en) * | 2018-01-18 | 2018-05-04 | 广东欧珀移动通信有限公司 | A kind of information-pushing method, mobile terminal and storage medium |
| CN110459203B (en) * | 2018-05-03 | 2022-04-15 | 百度在线网络技术（北京）有限公司 | Intelligent voice tour guide method, device, equipment and storage medium |
| CN108834084A (en) * | 2018-06-20 | 2018-11-16 | 上海锐益信息技术有限公司 | Speech output method, device and voice terminal in scene of travelling |
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| CN107426701A (en) | 2017-12-01 |
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