CN107241484A - Method of calling, device, system and call management system - Google Patents

Method of calling, device, system and call management system Download PDF

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Publication number
CN107241484A
CN107241484A CN201610188143.9A CN201610188143A CN107241484A CN 107241484 A CN107241484 A CN 107241484A CN 201610188143 A CN201610188143 A CN 201610188143A CN 107241484 A CN107241484 A CN 107241484A
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CN
China
Prior art keywords
requesting party
users
party
user
user profile
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
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CN201610188143.9A
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Chinese (zh)
Inventor
杨扬
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ZTE Corp
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ZTE Corp
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Filing date
Publication date
Application filed by ZTE Corp filed Critical ZTE Corp
Priority to CN201610188143.9A priority Critical patent/CN107241484A/en
Priority to PCT/CN2017/076003 priority patent/WO2017166985A1/en
Publication of CN107241484A publication Critical patent/CN107241484A/en
Pending legal-status Critical Current

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/725Cordless telephones
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/26Devices for calling a subscriber
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04Real-time or near real-time messaging, e.g. instant messaging [IM]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21Monitoring or handling of messages
    • H04L51/214Monitoring or handling of messages using selective forwarding
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21Monitoring or handling of messages
    • H04L51/216Handling conversation history, e.g. grouping of messages in sessions or threads
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42136Administration or customisation of services
    • H04M3/4217Managing service interactions

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Human Computer Interaction (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The present invention provides a kind of method of calling, device, system and call management system, and calling device first obtains the user profile of the requesting party and other users after the call request that requesting party initiates is received;Then compared according to the user profile of other users and the user profile of requesting party, see whether the other users meet preset matching rule, the other users are just added to match-pool if meeting, then calling device selects answer party from match-pool according to default selection rule.Using aforesaid way, when there is user to want to initiate communication, it can also be completed in the case where not knowing the communication information of other side;Solution has to the problem of could carry out completing communication in the case of knowing the communication information of other side in the prior art, reaches instant matching, and instant messaging flexibly selects answer party according to user's request, improves the effect of Consumer's Experience.

Description

Method of calling, device, system and call management system
Technical field
The present invention relates to field of Internet communication, more particularly to method of calling, device, system and call manager System.
Background technology
With continuing to develop for Internet technology and the communication technology, the life of people is increasingly enriched, and foot is not Various services can also be enjoyed by going out family;But while enjoying various services home-confinedly, people are to outgoing Demand is also reduced, and chance of going out is few, and the chance for making friends with new friend is also fewer and fewer, so, circle but also more Come narrower.So also thering is increasing social software, website etc. to arise at the historic moment.
But, it is logical in the prior art when certain user wants to converse to other users or during video Believe that initiator must be it is to be understood that the information of other side, so as to set up point-to-point communication;For example, user A will First must be it is to be understood that whom communication counterpart be if being communicated, and will also be appreciated that the communication information of other side, Such as IP (Internet Protocol, Internet protocol) address, phone number, herd number etc..
The content of the invention
The main technical problem to be solved in the present invention is to provide a kind of method of calling, device, system and calling Management system, solution has to have carried out in the case where knowing the communication information of other side in the prior art Into the problem of communication.
In order to solve the above problems, the present invention provides a kind of method of calling, including:
Receive the call request that requesting party initiates;
The user profile of the requesting party and other users is obtained according to the call request;
According to the user profile of the other users and the user profile of the requesting party, other described use are judged Whether family meets preset matching rule, if so, the other users then are added into match-pool;
The answer party for selecting to be communicated with the requesting party from the match-pool according to default selection rule.
In an embodiment of the present invention, the user profile includes the log-on message of user, the registration letter The requirement standard that breath includes the personal essential information of user and met for the answer party needs communicated; The preset matching rule includes:The personal essential information of the other users meets the requirement of the requesting party Standard.
In an embodiment of the present invention, the current state that the user profile includes the corresponding terminal of user is believed Breath, the current state information includes the oneself state attribute of the terminal;The preset matching rule includes: The current state of the current state information terminal corresponding with the requesting party of the corresponding terminal of the other users Information is consistent.
In an embodiment of the present invention, the user profile includes the historical information of user, the history letter Breath includes user's history call situation;The preset matching rule includes:The character features of the other users Collection and the hobby feature set of the requesting party user have common factor;According to the character features collection of the other users The collection for the feature that the user that the historical information progress big data analysis and summary of the other users goes out possesses Close;The hobby feature set of the requesting party user is to be carried out counting greatly according to the historical information of the requesting party user The set of the character features of the user preference gone out according to analysis and summary.
In an embodiment of the present invention, according to default selection rule, selection is asked with described from the match-pool Also include after the answer party that the side of asking is communicated:Contact person's letter of the answer party is sent to the requesting party Breath, and the communication between requesting party described in Supervised Control and the answer party, the associated person information include using In the communication information communicated, the communication information is the information by encryption.
The present invention provides another method of calling, including:
Requesting party sends call request;
Calling device receives the call request;
Calling device obtains the user profile of the requesting party and other users according to the call request;
Calling device judges institute according to the user profile of the other users and the user profile of the requesting party State whether other users meet preset matching rule, if so, the other users then are added into match-pool;
Calling device is communicated according to default selection rule selection from the match-pool with the requesting party Answer party.
In an embodiment of the present invention, selected in calling device according to default selection rule from the match-pool Selecting also includes after the answer party communicated with the requesting party:
Calling device notifies the answer party;
The answer party chooses whether to allow the requesting party to access;If so, then calling device is to the request Side sends the associated person information of the answer party;Otherwise, calling device is regular again according to the default selection Answer party is selected from the match-pool.
In an embodiment of the present invention, the requesting party is received after the associated person information of the answer party Also include, the requesting party chooses whether to access the answer party;If so, then the requesting party accesses institute State answer party, the communication described in the calling device Supervised Control between requesting party and the answer party;Otherwise, The requesting party chooses whether to match communication object again;If so, then the requesting party exhales to described again Device is made to send call request;Otherwise, this calling is terminated.
The present invention also provides a kind of calling device, including:
Request receiving module:Call request for receiving requesting party's initiation;
Acquisition module:User profile for obtaining the requesting party and other users;
Matching module:For the user profile according to the other users and the user profile of the requesting party, Judge whether the other users meet preset matching rule, matched if so, then adding the other users Pond;
Selecting module:Select to be communicated with the requesting party from the match-pool according to default selection rule Answer party.
The present invention also provides a kind of calling system, including requesting terminal, response terminal and calling device;It is described Requesting terminal includes request sending module and information receiving module;The calling device include request receiving module, Acquisition module, matching module, selecting module;
The request sending module is used to send call request;
The request receiving module is used to receive the call request;
The acquisition module is used to be believed according to the user that the call request obtains the requesting party and other users Breath;
The matching mould is used for the user profile according to the other users and the user profile of the requesting party, Judge whether the other users meet preset matching rule, matched if so, then adding the other users Pond;
The selecting module is used to select to enter with the requesting party from the match-pool according to default selection rule The answer party of row communication.
The present invention also provides a kind of call management system, including:Call management module, data-mining module, Data memory module and matching module;
The call management module is used for the call request for receiving requesting party's initiation;
The matching module is used to be filtered out according to preset matching rule and is adapted to be communicated with the requesting party Other users be added to match-pool;
The data memory module is used to store user profile;
The data-mining module is used to carry out based on the user profile stored in the data memory module Big data is analyzed, and is that the requesting party designs new preset matching rule.
The beneficial effects of the invention are as follows:Method of calling, device, system and call manager system that the present invention is provided System, the calling device first obtains the requesting party and other users after the call request that requesting party initiates is received User profile;Then compared according to the user profile of other users and the user profile of requesting party, see this its Whether his user meets preset matching rule, and the other users just are added into match-pool if meeting, Then calling device selects answer party from match-pool according to default selection rule.Using aforesaid way, when Have user want initiate communication when, can also be completed in the case where not knowing the communication information of other side;Solve Have in the prior art the problem of could carry out completing communication in the case of knowing the communication information of other side, Instant matching is reached, instant messaging flexibly selects answer party according to user's request, improves the effect of Consumer's Experience Really.
Brief description of the drawings
Fig. 1 be the embodiment of the present invention one in method of calling flow chart;
Fig. 2 be the embodiment of the present invention one in method of calling another flow chart;
Fig. 3 be the embodiment of the present invention one in method of calling specific example flow chart;
Fig. 4 be the embodiment of the present invention two in calling device structural representation;
The structural representation of calling system in Fig. 5 embodiment of the present invention two;
Fig. 6 is the structural representation for doing the call management system in inventive embodiments two.
Embodiment
The present invention is described in further detail below by embodiment combination accompanying drawing.
Embodiment one:
The present embodiment provides a kind of method of calling, and it is in terms of existing technologies, it is possible to achieve do not needing On the premise of knowing communication counterpart in advance, communication object is obtained in real time, so as to realize instant matching, IMU Letter, answer party is flexibly selected according to user's request, improves Consumer's Experience.For communication mode, language can be used Sound talking mode or video calling mode, the particular content of this method refer to Fig. 1, including:
S101:Receive the call request that requesting party initiates;
S102:The user profile of the requesting party and other users is obtained according to the call request;
S103:According to the user profile of the other users and the user profile of the requesting party, judge described Whether other users meet preset matching rule, if so, the other users then are added into match-pool;
S104:According to answering that default selection rule selection from the match-pool is communicated with the requesting party The side of answering.
In whole communication process, if some user wants to be communicated, the user initiates calling first, leads to T unit can receive the call request, and communicator can recognize request object.Each usual user will be carried out Communication, can be registered first, and its log-on message etc. can be stored in locally by communicator, when receiving this S102 is put into after call request, the user profile of the requesting party and other users is obtained.However, it is possible to Understand, user must not necessarily carry out registration and just be communicated, and user can also directly transmit calling please Ask, user profile is carried in the request, calling device obtains the user profile of requesting party according to access request. Now, for other users user profile acquisition, can be recorded according to historical communication, inquiry led to Whether the other users believed have mandate to allow other users to access, and possess the primary condition communicated, For example, network state is good etc..Acquisition meets the other users of above-mentioned condition.
After the user profile of requesting party and other users is got, into S103 according to other described use The user profile at family and the user profile of the requesting party, judge whether the other users meet preset matching Rule, the user for meeting preset matching rule is added in match-pool.Have for user profile it is a variety of, And its corresponding preset matching rule also has difference accordingly.If being registered before user, the user Information can include the log-on message of user, and the log-on message includes the personal essential information of user, such as body The information such as height, body weight, age, hobby, occupation, in addition to the requirement standard to communication counterpart, for example with Family A requires that the age of communication counterpart is no more than 25 years old;Now, corresponding preset matching rule includes:Other The personal essential information of user meets the requirement standard of the requesting party, and the personal essential information of requesting party meets The requirement standard of the other users.For example, user A is registered in advance, fill in registration letter Breath, the log-on message includes the age:25 years old, occupation:White collar, hobby:Drawing;And set logical Letter other side requirement standard be:Age is no more than 30 years old, and occupation is:IT(Information Technology, Internet technology) industry correlation, complete after log-on message, initiated call request and exhaled Device is made first to obtain the private registered information of the requesting party after the call request is received, meanwhile, also obtain The log-on message of other users, and see whether other users meet requirement standards of the user A by setting;For example There is its log-on message of user B to show, its age is 28 years old, its occupation is software engineer, and the user It is 22-26 Sui at the age that B requirement standard, which is, and now user B meets user A requirement standard, user B User A requirement standard is met, the comparison result of the two meets preset matching rule, so by the user B Add match-pool;By that analogy, full then preset matching rule user is selected from every other user, and It is added to match-pool.For this mode, standard is mutually marked with using both sides, it is mutual that a selection meets both sides Satisfied user makes it be communicated, and the overall communication experiences of user can be improved, certainly because the calling is Initiated by requesting party, so, it can also only consider the requirement standard of requesting party, requesting party is without consideration The no requirement standard for meeting other users.
Secondly, user profile can also include the current state information of the corresponding terminal of user, the current state Information includes the oneself state attribute of terminal.The oneself state attribute of so-called terminal that is to say that the terminal is current Or the environment in the proximal segment time residing for the operation conditions of (for example, in two hours), performed program etc.. For example, the software type that the corresponding terminal of user is currently running, the presently described city of the corresponding terminal of user Deng;Now, preset matching rule includes:The current state information of the corresponding terminal of other users and requesting party The current state information of corresponding terminal is consistent.For example, user A is being moved and remembered using its terminal A Record motion conditions and terminal A has also played song, then user A has initiated call request;Calling terminal The current state information for getting terminal A is, sports type software and music type software;Then positioning terminal is obtained The corresponding terminal of other users is taken to obtain its current state information, as the corresponding terminal B of the user B got On also run sports type software and music type software, user B is just added to match-pool;For other User is with such, and in this way, the common trait possessed from both sides makes communicating pair have naturally Standby common language, improves Consumer's Experience.Certainly above-mentioned current state information is a kind of specific example, its Particular content can flexibly be set according to demand, for example, the current state information can also be included residing for user Address, such as city, are possibly even accurate to street.
In addition, user profile can also include the historic state information of user, the historic state information includes using Family history call situation, now, preset matching rule includes:The character features collection of the other users and institute Stating the hobby feature set of requesting party user has common factor.The character features collection of the other users that is to say according to institute The historical information for stating other users summed up after big data analysis the collection for the feature that the user come possesses Close, for example, user A likes pet, love motion etc., then A character features collection just includes liking pet With love motion;The hobby feature set of the requesting party user is to be entered according to the historical information of the requesting party user The set of the character features for the user preference that row big data analysis and summary goes out, for example, user's B preferences are liked doting on The user of thing, then user B hobby feature set is just to like pet.Based on the example above, user A's Character features collection and user B set of preferences just have common factor, and user A just meets preset matching rule, then User A can be added to match-pool.In addition, the history that information can also include the corresponding terminal of user works Information, for example, history listens song to record, history is to favorable rating of certain software etc..Now, it is corresponding pre- If the historic state information that matched rule is the corresponding terminal of other users meets big data and analyzes its preference result Unanimously.For example, using most software to be music player software, news browsing according to counting user A history Software;So likewise, selection history is music player software using most softwares, news browsing software Other users are added to match-pool.It can certainly be analyzed in detail, for example, it might even be possible to Which kind of the music player that analysis request side is used is, it is which to like the song listened;For other use Same analysis is also done at family, and whether comparative analysis result is consistent.
It is to be appreciated that above-mentioned log-on message, user can also be included simultaneously by being used for the user profile Any one or more in the current state information and historic state information of counterpart terminal.Its specific matching rule Then phase strain type can be carried out according to foregoing each matched rule.If further, since communicator is from all Filtered out in other users if suitable user is added to match-pool, data can be relatively more, consumed Time it is long, Consumer's Experience can decline, it is possible to set calling device every time to needing to add into match-pool Plus the number of user, such as 100,200.
The other users for meeting preset matching rule are added to after match-pool, it is necessary to perform step S104, root The answer party communicated with requesting party is selected from match-pool according to default selection rule, the default selection rule It can then include:It is being communicated according to the limited selection of analysis to requesting party or not communicating;Or, The current state letter of the corresponding terminal of selection other users when user profile includes the current state information of user The current state information consistent degree highest user of breath terminal corresponding with requesting party;Or when user profile bag When including the historic state information of the corresponding terminal of user, the historic state letter of the corresponding terminal of selection other users It is higher that breath analyzes matching algorithm matching degree according to big data, naturally it is also possible to randomly chooses.
After calling terminal selects answer party, the associated person information of the answer party can be sent to requesting party, is led to The normal associated person information may include the log-on message of the answer party, and the communication information, the communication information The necessary information exactly communicated, for example, it may be the phone number of answer party, or user account etc. Deng in a word, it is possible to achieve the information of the two communication.Certainly the screening due to passing through calling device also may be used To only include the communication information.It is often possible to the presence of this situation in actual life, user A and user B enter Went after once communication, user A is dissatisfied to user B, but user B but harasses user A, to use Family A brings unnecessary trouble.So a kind of embodiment is provided in the present embodiment, as user A Called, calling device has selected the user B for being appropriate for communication for it, and calling device can be to user A It is the information by encryption to return to the communication information in user B associated person information, the associated person information, is used This can be communicated family A by the communication information after the encryption with user B, still, and using next time should The communication information fails when information is communicated.Cipher mode can use encryption side commonly used in the prior art Formula.If user A and user B are satisfied with other side, user A wants to be communicated again with user B If, user A can send to calling terminal and set up the request being connected, the request of calling device street with B Afterwards inquiry user B whether agree to be communicated with user A, if user B refusal, hereafter no longer to Family B sends the request that user A wants to set up communication, if user B agrees to, the user B communication information is sent out Give user A, and both Supervised Control between communication call terminal will be to the communication between requesting party and answer party Exercise supervision control, the communication data of convenient record therebetween, to give over to historic state information.At this A kind of embodiment of embodiment is used, and user A requests can also be meeting rather than personal user.
The present embodiment also includes a kind of complete method for completing calling, and its detailed process refer to Fig. 2, including:
S201:Requesting party sends call request;
S202:Calling device receives the call request;
S203:Calling device obtains the user profile of the requesting party and other users according to the call request;
S204:Calling device enters according to the user profile and the user profile of the requesting party of the other users Row is compared, and judges whether the other users meet preset matching rule, if so, then by the other users Add match-pool;
S205:According to default selection rule, the selection from the match-pool is carried out calling device with the requesting party The answer party of communication;
S206:Calling device sends the associated person information of the answer party to the requesting party.
It is a specific example of this method below:Fig. 3 is refer to, for the flow chart of the example, user Lee The setting page in using terminal A, the A that opens a terminal, chooses the option for agreeing to calling, and choose or fill out It is written from oneself hobby;Then call function is selected, now terminal A can send one to call management system Bar call request, call management system, which is received, selects qualified online terminal or meeting to go out after the request To be added to match-pool.What is provided in the example shown is that have selected terminal B, now, and call management system will be corresponding Terminal A, and notify terminal A to have selected terminal B and be in communication with;Then A can according to the response to Family B is called.If what user A was initiated is the request for carrying out conference communication, same call manager system System matches the object communicated according to preset matching rule, and will respond user A, and matching result User A is sent to, the MCU (Multi Control Unit, multipoint control unit) for notifying user A to select, Then the communication that user A is set up between the MCU.
Select to be communicated with the requesting party from the match-pool according to default selection rule in calling device Answer party after can also include:Calling device notifies the answer party;Answer party chooses whether to allow institute State requesting party's access;If so, then calling device sends the associated person information of the answer party to requesting party;Otherwise, Calling device reselects answer party from the match-pool and communicated with the requesting party.Requesting party receives To after the associated person information of the answer party, the requesting party chooses whether to access the answer party;If It is, then requesting party's access answer party, the communication between calling device control data side and the answer party;Otherwise, Requesting party chooses whether to match communication object again;Exhaled if so, then asking direction calling device to resend Cry request;Otherwise, this calling is terminated.
After requesting party completes once to communicate with answer party, the mechanism to giving a mark mutually is set, and will marking The marking situation is added big data analysis option by situation record in calling device, calling device, is used as big number According to analyzing a basis therein, more meet user in order to select out and require, hobby of being close to the users should The side of answering.
Embodiment two:
The present embodiment provides consistent calling device, refer to Fig. 3, and calling device 3 includes request receiving module 31, acquisition module 32, matching module 33, selecting module 34;Request receiving module 31, which is used to receive, asks Fang Faqi call request;Acquisition module 32 is used for the user profile for obtaining requesting party and other users;Matching Module 33 is used for user profile and the user profile of requesting party according to other users, judges the other users Whether preset matching rule is met, if so, other users then are added into match-pool;Selecting module 34 is according to pre- If selection rule selects the answer party communicated with requesting party from match-pool.
The present embodiment also provides a kind of calling system, refer to Fig. 4, and calling system 4 includes:Requesting terminal 41, calling device 42 and response terminal 43;Requesting terminal 41 includes request sending module 411 and information connects Receive module 412;Calling device 42 include request receiving module 421, acquisition module 422, matching module 423, Selecting module 424;Request sending module 411 is used to send call request;Request receiving module 421 is used to connect Receive the call request;Acquisition module 422 is used for the user profile for obtaining the requesting party and other users; Matching mould 423 is used to the user profile of the user profile of other users and requesting party being compared, and judgement is It is no to meet preset matching rule, if so, the other users then are added into match-pool;Selecting module 424 is used for The answer party for selecting to be communicated with the requesting party from the match-pool according to default selection rule.
The present embodiment also provides a kind of call management system, refers to Fig. 5, and the call management system 5 includes: Call management module 51, data-mining module 52, data memory module 53 and the call manager of matching module 54 Module 51 is used for the call request for receiving requesting party's initiation;Matching module 52 is used for according to preset matching rule The suitable other users communicated with requesting party will be filtered out and be added to match-pool;Data memory module 53 is used In storage user profile;Data-mining module 54 is used to enter based on the user profile stored in data memory module Row big data is analyzed, and is designed new big data for requesting party and is analyzed matching algorithm.
Obviously, those skilled in the art should be understood that each module or each step of the invention described above can be used General computing device realizes that they can be concentrated on single computing device, or be distributed in multiple On the network that computing device is constituted, alternatively, they can with computing device can perform program code come Realize, it is thus possible to be stored in storage medium (ROM/RAM, magnetic disc, CD) by calculating dress Put to perform, and in some cases, can be shown or described to be performed different from order herein Step, they are either fabricated to each integrated circuit modules respectively or by multiple modules in them or Step is fabricated to single integrated circuit module to realize.So, the present invention is not restricted to any specific hardware Combined with software.
Above content is to combine specific embodiment further description made for the present invention, it is impossible to recognized The specific implementation of the fixed present invention is confined to these explanations.For the ordinary skill of the technical field of the invention For personnel, without departing from the inventive concept of the premise, some simple deduction or replace can also be made, Protection scope of the present invention should be all considered as belonging to.

Claims (11)

1. a kind of method of calling, it is characterised in that including:
Receive the call request that requesting party initiates;
The user profile of the requesting party and other users is obtained according to the call request;
According to the user profile of the other users and the user profile of the requesting party, other described use are judged Whether family meets preset matching rule, if so, the other users then are added into match-pool;
The answer party for selecting to be communicated with the requesting party from the match-pool according to default selection rule.
2. method of calling as claimed in claim 1, it is characterised in that the user profile includes using The log-on message at family, the log-on message includes the personal essential information of user and should for what is communicated The side of answering needs the requirement standard met;The preset matching rule includes:The individual of the other users is basic Information meets the requirement standard of the requesting party.
3. method of calling as claimed in claim 1, it is characterised in that the user profile includes using The current state information of the corresponding terminal in family, the oneself state that the current state information includes the terminal belongs to Property;The preset matching rule includes:The current state information of the corresponding terminal of the other users with it is described The current state information of the corresponding terminal of requesting party is consistent.
4. method of calling as claimed in claim 1, it is characterised in that the user profile includes using The historical information at family, the historical information includes user's history call situation;The preset matching rule includes: The character features collection of the other users has common factor with the hobby feature set of the requesting party user;It is described other The character features collection of user is carries out the institute that goes out of big data analysis and summary according to the historical information of the other users State the set for the feature that user possesses;The hobby feature set of the requesting party user is according to the requesting party The historical information of user carries out the set of the character features for the user preference that big data analysis and summary goes out.
5. the method for calling as described in claim 1-4, it is characterised in that according to default selection rule Select also to include after the answer party communicated with the requesting party from the match-pool:To the request Side sends the associated person information of the answer party, and between requesting party described in Supervised Control and the answer party Communicate, the associated person information includes the communication information for being used to be communicated, the communication information is by adding Close information.
6. a kind of communication means, it is characterised in that including:
Requesting party sends call request;
Calling device receives the call request;
Calling device obtains the user profile of the requesting party and other users according to the call request;
Calling device judges institute according to the user profile of the other users and the user profile of the requesting party State whether other users meet preset matching rule, if so, the other users then are added into match-pool;
Calling device is communicated according to default selection rule selection from the match-pool with the requesting party Answer party.
7. communication means as claimed in claim 6, it is characterised in that in calling device according to default Selection rule selects also to include after the answer party communicated with the requesting party from the match-pool:
Calling device notifies the answer party;
The answer party chooses whether to allow the requesting party to access;If so, then calling device is to the request Side sends the associated person information of the answer party;Otherwise, calling device is regular again according to the default selection Answer party is selected from the match-pool.
8. communication means as claimed in claims 6 or 7, it is characterised in that the requesting party receives Also include after to the associated person information of the answer party, the requesting party chooses whether to access the response Side;If so, then the requesting party accesses the answer party, requesting party described in the calling device Supervised Control With the communication between the answer party;Otherwise, the requesting party chooses whether to match communication object again; If so, then the requesting party sends call request to the calling device again;Otherwise, this calling is terminated.
9. a kind of calling device, it is characterised in that including:
Request receiving module:Call request for receiving requesting party's initiation;
Acquisition module:User profile for obtaining the requesting party and other users;
Matching module:For the user profile according to the other users and the user profile of the requesting party, Judge whether the other users meet preset matching rule, matched if so, then adding the other users Pond;
Selecting module:Select to be communicated with the requesting party from the match-pool according to default selection rule Answer party.
10. a kind of calling system, it is characterised in that including:Requesting terminal, response terminal and calling are filled Put;The requesting terminal includes request sending module and information receiving module;The calling device includes request Receiving module, acquisition module, matching module, selecting module;
The request sending module is used to send call request;
The request receiving module is used to receive the call request;
The acquisition module is used to be believed according to the user that the call request obtains the requesting party and other users Breath;
The matching mould is used for the user profile according to the other users and the user profile of the requesting party, Judge whether the other users meet preset matching rule, matched if so, then adding the other users Pond;
The selecting module is used to select to enter with the requesting party from the match-pool according to default selection rule The answer party of row communication.
11. a kind of call management system, it is characterised in that including:Call management module, data mining Module, data memory module and matching module;
The call management module is used for the call request for receiving requesting party's initiation;
The matching module is used to be filtered out according to preset matching rule and is adapted to be communicated with the requesting party Other users be added to match-pool;
The data memory module is used to store user profile;
The data-mining module is used to carry out based on the user profile stored in the data memory module Big data is analyzed, and is that the requesting party designs new preset matching rule.
CN201610188143.9A 2016-03-29 2016-03-29 Method of calling, device, system and call management system Pending CN107241484A (en)

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CN201610188143.9A CN107241484A (en) 2016-03-29 2016-03-29 Method of calling, device, system and call management system
PCT/CN2017/076003 WO2017166985A1 (en) 2016-03-29 2017-03-08 Call management method, device and system, and storage medium

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201610188143.9A CN107241484A (en) 2016-03-29 2016-03-29 Method of calling, device, system and call management system

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US4757267A (en) * 1987-06-17 1988-07-12 Applied Telematics, Inc. Telephone system for connecting a customer to a supplier of goods
US6385312B1 (en) * 1993-02-22 2002-05-07 Murex Securities, Ltd. Automatic routing and information system for telephonic services
CA2418330A1 (en) * 2000-07-18 2002-01-24 Homework911.Com, Inc. Interactive online learning with student-to-tutor matching
US7894587B1 (en) * 2004-10-15 2011-02-22 Sprint Communications Company L.P. System and method for dynamic assignment of dialed number identification services in call distribution system
CN101790008A (en) * 2009-01-22 2010-07-28 华为技术有限公司 Calling allocation method, device and system

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Application publication date: 20171010