CN107241484A - Method of calling, device, system and call management system - Google Patents
Method of calling, device, system and call management system Download PDFInfo
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- CN107241484A CN107241484A CN201610188143.9A CN201610188143A CN107241484A CN 107241484 A CN107241484 A CN 107241484A CN 201610188143 A CN201610188143 A CN 201610188143A CN 107241484 A CN107241484 A CN 107241484A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/725—Cordless telephones
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/26—Devices for calling a subscriber
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/21—Monitoring or handling of messages
- H04L51/214—Monitoring or handling of messages using selective forwarding
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/21—Monitoring or handling of messages
- H04L51/216—Handling conversation history, e.g. grouping of messages in sessions or threads
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42136—Administration or customisation of services
- H04M3/4217—Managing service interactions
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- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Human Computer Interaction (AREA)
- Telephonic Communication Services (AREA)
Abstract
The present invention provides a kind of method of calling, device, system and call management system, and calling device first obtains the user profile of the requesting party and other users after the call request that requesting party initiates is received;Then compared according to the user profile of other users and the user profile of requesting party, see whether the other users meet preset matching rule, the other users are just added to match-pool if meeting, then calling device selects answer party from match-pool according to default selection rule.Using aforesaid way, when there is user to want to initiate communication, it can also be completed in the case where not knowing the communication information of other side;Solution has to the problem of could carry out completing communication in the case of knowing the communication information of other side in the prior art, reaches instant matching, and instant messaging flexibly selects answer party according to user's request, improves the effect of Consumer's Experience.
Description
Technical field
The present invention relates to field of Internet communication, more particularly to method of calling, device, system and call manager
System.
Background technology
With continuing to develop for Internet technology and the communication technology, the life of people is increasingly enriched, and foot is not
Various services can also be enjoyed by going out family;But while enjoying various services home-confinedly, people are to outgoing
Demand is also reduced, and chance of going out is few, and the chance for making friends with new friend is also fewer and fewer, so, circle but also more
Come narrower.So also thering is increasing social software, website etc. to arise at the historic moment.
But, it is logical in the prior art when certain user wants to converse to other users or during video
Believe that initiator must be it is to be understood that the information of other side, so as to set up point-to-point communication;For example, user A will
First must be it is to be understood that whom communication counterpart be if being communicated, and will also be appreciated that the communication information of other side,
Such as IP (Internet Protocol, Internet protocol) address, phone number, herd number etc..
The content of the invention
The main technical problem to be solved in the present invention is to provide a kind of method of calling, device, system and calling
Management system, solution has to have carried out in the case where knowing the communication information of other side in the prior art
Into the problem of communication.
In order to solve the above problems, the present invention provides a kind of method of calling, including:
Receive the call request that requesting party initiates;
The user profile of the requesting party and other users is obtained according to the call request;
According to the user profile of the other users and the user profile of the requesting party, other described use are judged
Whether family meets preset matching rule, if so, the other users then are added into match-pool;
The answer party for selecting to be communicated with the requesting party from the match-pool according to default selection rule.
In an embodiment of the present invention, the user profile includes the log-on message of user, the registration letter
The requirement standard that breath includes the personal essential information of user and met for the answer party needs communicated;
The preset matching rule includes:The personal essential information of the other users meets the requirement of the requesting party
Standard.
In an embodiment of the present invention, the current state that the user profile includes the corresponding terminal of user is believed
Breath, the current state information includes the oneself state attribute of the terminal;The preset matching rule includes:
The current state of the current state information terminal corresponding with the requesting party of the corresponding terminal of the other users
Information is consistent.
In an embodiment of the present invention, the user profile includes the historical information of user, the history letter
Breath includes user's history call situation;The preset matching rule includes:The character features of the other users
Collection and the hobby feature set of the requesting party user have common factor;According to the character features collection of the other users
The collection for the feature that the user that the historical information progress big data analysis and summary of the other users goes out possesses
Close;The hobby feature set of the requesting party user is to be carried out counting greatly according to the historical information of the requesting party user
The set of the character features of the user preference gone out according to analysis and summary.
In an embodiment of the present invention, according to default selection rule, selection is asked with described from the match-pool
Also include after the answer party that the side of asking is communicated:Contact person's letter of the answer party is sent to the requesting party
Breath, and the communication between requesting party described in Supervised Control and the answer party, the associated person information include using
In the communication information communicated, the communication information is the information by encryption.
The present invention provides another method of calling, including:
Requesting party sends call request;
Calling device receives the call request;
Calling device obtains the user profile of the requesting party and other users according to the call request;
Calling device judges institute according to the user profile of the other users and the user profile of the requesting party
State whether other users meet preset matching rule, if so, the other users then are added into match-pool;
Calling device is communicated according to default selection rule selection from the match-pool with the requesting party
Answer party.
In an embodiment of the present invention, selected in calling device according to default selection rule from the match-pool
Selecting also includes after the answer party communicated with the requesting party:
Calling device notifies the answer party;
The answer party chooses whether to allow the requesting party to access;If so, then calling device is to the request
Side sends the associated person information of the answer party;Otherwise, calling device is regular again according to the default selection
Answer party is selected from the match-pool.
In an embodiment of the present invention, the requesting party is received after the associated person information of the answer party
Also include, the requesting party chooses whether to access the answer party;If so, then the requesting party accesses institute
State answer party, the communication described in the calling device Supervised Control between requesting party and the answer party;Otherwise,
The requesting party chooses whether to match communication object again;If so, then the requesting party exhales to described again
Device is made to send call request;Otherwise, this calling is terminated.
The present invention also provides a kind of calling device, including:
Request receiving module:Call request for receiving requesting party's initiation;
Acquisition module:User profile for obtaining the requesting party and other users;
Matching module:For the user profile according to the other users and the user profile of the requesting party,
Judge whether the other users meet preset matching rule, matched if so, then adding the other users
Pond;
Selecting module:Select to be communicated with the requesting party from the match-pool according to default selection rule
Answer party.
The present invention also provides a kind of calling system, including requesting terminal, response terminal and calling device;It is described
Requesting terminal includes request sending module and information receiving module;The calling device include request receiving module,
Acquisition module, matching module, selecting module;
The request sending module is used to send call request;
The request receiving module is used to receive the call request;
The acquisition module is used to be believed according to the user that the call request obtains the requesting party and other users
Breath;
The matching mould is used for the user profile according to the other users and the user profile of the requesting party,
Judge whether the other users meet preset matching rule, matched if so, then adding the other users
Pond;
The selecting module is used to select to enter with the requesting party from the match-pool according to default selection rule
The answer party of row communication.
The present invention also provides a kind of call management system, including:Call management module, data-mining module,
Data memory module and matching module;
The call management module is used for the call request for receiving requesting party's initiation;
The matching module is used to be filtered out according to preset matching rule and is adapted to be communicated with the requesting party
Other users be added to match-pool;
The data memory module is used to store user profile;
The data-mining module is used to carry out based on the user profile stored in the data memory module
Big data is analyzed, and is that the requesting party designs new preset matching rule.
The beneficial effects of the invention are as follows:Method of calling, device, system and call manager system that the present invention is provided
System, the calling device first obtains the requesting party and other users after the call request that requesting party initiates is received
User profile;Then compared according to the user profile of other users and the user profile of requesting party, see this its
Whether his user meets preset matching rule, and the other users just are added into match-pool if meeting,
Then calling device selects answer party from match-pool according to default selection rule.Using aforesaid way, when
Have user want initiate communication when, can also be completed in the case where not knowing the communication information of other side;Solve
Have in the prior art the problem of could carry out completing communication in the case of knowing the communication information of other side,
Instant matching is reached, instant messaging flexibly selects answer party according to user's request, improves the effect of Consumer's Experience
Really.
Brief description of the drawings
Fig. 1 be the embodiment of the present invention one in method of calling flow chart;
Fig. 2 be the embodiment of the present invention one in method of calling another flow chart;
Fig. 3 be the embodiment of the present invention one in method of calling specific example flow chart;
Fig. 4 be the embodiment of the present invention two in calling device structural representation;
The structural representation of calling system in Fig. 5 embodiment of the present invention two;
Fig. 6 is the structural representation for doing the call management system in inventive embodiments two.
Embodiment
The present invention is described in further detail below by embodiment combination accompanying drawing.
Embodiment one:
The present embodiment provides a kind of method of calling, and it is in terms of existing technologies, it is possible to achieve do not needing
On the premise of knowing communication counterpart in advance, communication object is obtained in real time, so as to realize instant matching, IMU
Letter, answer party is flexibly selected according to user's request, improves Consumer's Experience.For communication mode, language can be used
Sound talking mode or video calling mode, the particular content of this method refer to Fig. 1, including:
S101:Receive the call request that requesting party initiates;
S102:The user profile of the requesting party and other users is obtained according to the call request;
S103:According to the user profile of the other users and the user profile of the requesting party, judge described
Whether other users meet preset matching rule, if so, the other users then are added into match-pool;
S104:According to answering that default selection rule selection from the match-pool is communicated with the requesting party
The side of answering.
In whole communication process, if some user wants to be communicated, the user initiates calling first, leads to
T unit can receive the call request, and communicator can recognize request object.Each usual user will be carried out
Communication, can be registered first, and its log-on message etc. can be stored in locally by communicator, when receiving this
S102 is put into after call request, the user profile of the requesting party and other users is obtained.However, it is possible to
Understand, user must not necessarily carry out registration and just be communicated, and user can also directly transmit calling please
Ask, user profile is carried in the request, calling device obtains the user profile of requesting party according to access request.
Now, for other users user profile acquisition, can be recorded according to historical communication, inquiry led to
Whether the other users believed have mandate to allow other users to access, and possess the primary condition communicated,
For example, network state is good etc..Acquisition meets the other users of above-mentioned condition.
After the user profile of requesting party and other users is got, into S103 according to other described use
The user profile at family and the user profile of the requesting party, judge whether the other users meet preset matching
Rule, the user for meeting preset matching rule is added in match-pool.Have for user profile it is a variety of,
And its corresponding preset matching rule also has difference accordingly.If being registered before user, the user
Information can include the log-on message of user, and the log-on message includes the personal essential information of user, such as body
The information such as height, body weight, age, hobby, occupation, in addition to the requirement standard to communication counterpart, for example with
Family A requires that the age of communication counterpart is no more than 25 years old;Now, corresponding preset matching rule includes:Other
The personal essential information of user meets the requirement standard of the requesting party, and the personal essential information of requesting party meets
The requirement standard of the other users.For example, user A is registered in advance, fill in registration letter
Breath, the log-on message includes the age:25 years old, occupation:White collar, hobby:Drawing;And set logical
Letter other side requirement standard be:Age is no more than 30 years old, and occupation is:IT(Information
Technology, Internet technology) industry correlation, complete after log-on message, initiated call request and exhaled
Device is made first to obtain the private registered information of the requesting party after the call request is received, meanwhile, also obtain
The log-on message of other users, and see whether other users meet requirement standards of the user A by setting;For example
There is its log-on message of user B to show, its age is 28 years old, its occupation is software engineer, and the user
It is 22-26 Sui at the age that B requirement standard, which is, and now user B meets user A requirement standard, user B
User A requirement standard is met, the comparison result of the two meets preset matching rule, so by the user B
Add match-pool;By that analogy, full then preset matching rule user is selected from every other user, and
It is added to match-pool.For this mode, standard is mutually marked with using both sides, it is mutual that a selection meets both sides
Satisfied user makes it be communicated, and the overall communication experiences of user can be improved, certainly because the calling is
Initiated by requesting party, so, it can also only consider the requirement standard of requesting party, requesting party is without consideration
The no requirement standard for meeting other users.
Secondly, user profile can also include the current state information of the corresponding terminal of user, the current state
Information includes the oneself state attribute of terminal.The oneself state attribute of so-called terminal that is to say that the terminal is current
Or the environment in the proximal segment time residing for the operation conditions of (for example, in two hours), performed program etc..
For example, the software type that the corresponding terminal of user is currently running, the presently described city of the corresponding terminal of user
Deng;Now, preset matching rule includes:The current state information of the corresponding terminal of other users and requesting party
The current state information of corresponding terminal is consistent.For example, user A is being moved and remembered using its terminal A
Record motion conditions and terminal A has also played song, then user A has initiated call request;Calling terminal
The current state information for getting terminal A is, sports type software and music type software;Then positioning terminal is obtained
The corresponding terminal of other users is taken to obtain its current state information, as the corresponding terminal B of the user B got
On also run sports type software and music type software, user B is just added to match-pool;For other
User is with such, and in this way, the common trait possessed from both sides makes communicating pair have naturally
Standby common language, improves Consumer's Experience.Certainly above-mentioned current state information is a kind of specific example, its
Particular content can flexibly be set according to demand, for example, the current state information can also be included residing for user
Address, such as city, are possibly even accurate to street.
In addition, user profile can also include the historic state information of user, the historic state information includes using
Family history call situation, now, preset matching rule includes:The character features collection of the other users and institute
Stating the hobby feature set of requesting party user has common factor.The character features collection of the other users that is to say according to institute
The historical information for stating other users summed up after big data analysis the collection for the feature that the user come possesses
Close, for example, user A likes pet, love motion etc., then A character features collection just includes liking pet
With love motion;The hobby feature set of the requesting party user is to be entered according to the historical information of the requesting party user
The set of the character features for the user preference that row big data analysis and summary goes out, for example, user's B preferences are liked doting on
The user of thing, then user B hobby feature set is just to like pet.Based on the example above, user A's
Character features collection and user B set of preferences just have common factor, and user A just meets preset matching rule, then
User A can be added to match-pool.In addition, the history that information can also include the corresponding terminal of user works
Information, for example, history listens song to record, history is to favorable rating of certain software etc..Now, it is corresponding pre-
If the historic state information that matched rule is the corresponding terminal of other users meets big data and analyzes its preference result
Unanimously.For example, using most software to be music player software, news browsing according to counting user A history
Software;So likewise, selection history is music player software using most softwares, news browsing software
Other users are added to match-pool.It can certainly be analyzed in detail, for example, it might even be possible to
Which kind of the music player that analysis request side is used is, it is which to like the song listened;For other use
Same analysis is also done at family, and whether comparative analysis result is consistent.
It is to be appreciated that above-mentioned log-on message, user can also be included simultaneously by being used for the user profile
Any one or more in the current state information and historic state information of counterpart terminal.Its specific matching rule
Then phase strain type can be carried out according to foregoing each matched rule.If further, since communicator is from all
Filtered out in other users if suitable user is added to match-pool, data can be relatively more, consumed
Time it is long, Consumer's Experience can decline, it is possible to set calling device every time to needing to add into match-pool
Plus the number of user, such as 100,200.
The other users for meeting preset matching rule are added to after match-pool, it is necessary to perform step S104, root
The answer party communicated with requesting party is selected from match-pool according to default selection rule, the default selection rule
It can then include:It is being communicated according to the limited selection of analysis to requesting party or not communicating;Or,
The current state letter of the corresponding terminal of selection other users when user profile includes the current state information of user
The current state information consistent degree highest user of breath terminal corresponding with requesting party;Or when user profile bag
When including the historic state information of the corresponding terminal of user, the historic state letter of the corresponding terminal of selection other users
It is higher that breath analyzes matching algorithm matching degree according to big data, naturally it is also possible to randomly chooses.
After calling terminal selects answer party, the associated person information of the answer party can be sent to requesting party, is led to
The normal associated person information may include the log-on message of the answer party, and the communication information, the communication information
The necessary information exactly communicated, for example, it may be the phone number of answer party, or user account etc.
Deng in a word, it is possible to achieve the information of the two communication.Certainly the screening due to passing through calling device also may be used
To only include the communication information.It is often possible to the presence of this situation in actual life, user A and user B enter
Went after once communication, user A is dissatisfied to user B, but user B but harasses user A, to use
Family A brings unnecessary trouble.So a kind of embodiment is provided in the present embodiment, as user A
Called, calling device has selected the user B for being appropriate for communication for it, and calling device can be to user A
It is the information by encryption to return to the communication information in user B associated person information, the associated person information, is used
This can be communicated family A by the communication information after the encryption with user B, still, and using next time should
The communication information fails when information is communicated.Cipher mode can use encryption side commonly used in the prior art
Formula.If user A and user B are satisfied with other side, user A wants to be communicated again with user B
If, user A can send to calling terminal and set up the request being connected, the request of calling device street with B
Afterwards inquiry user B whether agree to be communicated with user A, if user B refusal, hereafter no longer to
Family B sends the request that user A wants to set up communication, if user B agrees to, the user B communication information is sent out
Give user A, and both Supervised Control between communication call terminal will be to the communication between requesting party and answer party
Exercise supervision control, the communication data of convenient record therebetween, to give over to historic state information.At this
A kind of embodiment of embodiment is used, and user A requests can also be meeting rather than personal user.
The present embodiment also includes a kind of complete method for completing calling, and its detailed process refer to Fig. 2, including:
S201:Requesting party sends call request;
S202:Calling device receives the call request;
S203:Calling device obtains the user profile of the requesting party and other users according to the call request;
S204:Calling device enters according to the user profile and the user profile of the requesting party of the other users
Row is compared, and judges whether the other users meet preset matching rule, if so, then by the other users
Add match-pool;
S205:According to default selection rule, the selection from the match-pool is carried out calling device with the requesting party
The answer party of communication;
S206:Calling device sends the associated person information of the answer party to the requesting party.
It is a specific example of this method below:Fig. 3 is refer to, for the flow chart of the example, user Lee
The setting page in using terminal A, the A that opens a terminal, chooses the option for agreeing to calling, and choose or fill out
It is written from oneself hobby;Then call function is selected, now terminal A can send one to call management system
Bar call request, call management system, which is received, selects qualified online terminal or meeting to go out after the request
To be added to match-pool.What is provided in the example shown is that have selected terminal B, now, and call management system will be corresponding
Terminal A, and notify terminal A to have selected terminal B and be in communication with;Then A can according to the response to
Family B is called.If what user A was initiated is the request for carrying out conference communication, same call manager system
System matches the object communicated according to preset matching rule, and will respond user A, and matching result
User A is sent to, the MCU (Multi Control Unit, multipoint control unit) for notifying user A to select,
Then the communication that user A is set up between the MCU.
Select to be communicated with the requesting party from the match-pool according to default selection rule in calling device
Answer party after can also include:Calling device notifies the answer party;Answer party chooses whether to allow institute
State requesting party's access;If so, then calling device sends the associated person information of the answer party to requesting party;Otherwise,
Calling device reselects answer party from the match-pool and communicated with the requesting party.Requesting party receives
To after the associated person information of the answer party, the requesting party chooses whether to access the answer party;If
It is, then requesting party's access answer party, the communication between calling device control data side and the answer party;Otherwise,
Requesting party chooses whether to match communication object again;Exhaled if so, then asking direction calling device to resend
Cry request;Otherwise, this calling is terminated.
After requesting party completes once to communicate with answer party, the mechanism to giving a mark mutually is set, and will marking
The marking situation is added big data analysis option by situation record in calling device, calling device, is used as big number
According to analyzing a basis therein, more meet user in order to select out and require, hobby of being close to the users should
The side of answering.
Embodiment two:
The present embodiment provides consistent calling device, refer to Fig. 3, and calling device 3 includes request receiving module
31, acquisition module 32, matching module 33, selecting module 34;Request receiving module 31, which is used to receive, asks
Fang Faqi call request;Acquisition module 32 is used for the user profile for obtaining requesting party and other users;Matching
Module 33 is used for user profile and the user profile of requesting party according to other users, judges the other users
Whether preset matching rule is met, if so, other users then are added into match-pool;Selecting module 34 is according to pre-
If selection rule selects the answer party communicated with requesting party from match-pool.
The present embodiment also provides a kind of calling system, refer to Fig. 4, and calling system 4 includes:Requesting terminal
41, calling device 42 and response terminal 43;Requesting terminal 41 includes request sending module 411 and information connects
Receive module 412;Calling device 42 include request receiving module 421, acquisition module 422, matching module 423,
Selecting module 424;Request sending module 411 is used to send call request;Request receiving module 421 is used to connect
Receive the call request;Acquisition module 422 is used for the user profile for obtaining the requesting party and other users;
Matching mould 423 is used to the user profile of the user profile of other users and requesting party being compared, and judgement is
It is no to meet preset matching rule, if so, the other users then are added into match-pool;Selecting module 424 is used for
The answer party for selecting to be communicated with the requesting party from the match-pool according to default selection rule.
The present embodiment also provides a kind of call management system, refers to Fig. 5, and the call management system 5 includes:
Call management module 51, data-mining module 52, data memory module 53 and the call manager of matching module 54
Module 51 is used for the call request for receiving requesting party's initiation;Matching module 52 is used for according to preset matching rule
The suitable other users communicated with requesting party will be filtered out and be added to match-pool;Data memory module 53 is used
In storage user profile;Data-mining module 54 is used to enter based on the user profile stored in data memory module
Row big data is analyzed, and is designed new big data for requesting party and is analyzed matching algorithm.
Obviously, those skilled in the art should be understood that each module or each step of the invention described above can be used
General computing device realizes that they can be concentrated on single computing device, or be distributed in multiple
On the network that computing device is constituted, alternatively, they can with computing device can perform program code come
Realize, it is thus possible to be stored in storage medium (ROM/RAM, magnetic disc, CD) by calculating dress
Put to perform, and in some cases, can be shown or described to be performed different from order herein
Step, they are either fabricated to each integrated circuit modules respectively or by multiple modules in them or
Step is fabricated to single integrated circuit module to realize.So, the present invention is not restricted to any specific hardware
Combined with software.
Above content is to combine specific embodiment further description made for the present invention, it is impossible to recognized
The specific implementation of the fixed present invention is confined to these explanations.For the ordinary skill of the technical field of the invention
For personnel, without departing from the inventive concept of the premise, some simple deduction or replace can also be made,
Protection scope of the present invention should be all considered as belonging to.
Claims (11)
1. a kind of method of calling, it is characterised in that including:
Receive the call request that requesting party initiates;
The user profile of the requesting party and other users is obtained according to the call request;
According to the user profile of the other users and the user profile of the requesting party, other described use are judged
Whether family meets preset matching rule, if so, the other users then are added into match-pool;
The answer party for selecting to be communicated with the requesting party from the match-pool according to default selection rule.
2. method of calling as claimed in claim 1, it is characterised in that the user profile includes using
The log-on message at family, the log-on message includes the personal essential information of user and should for what is communicated
The side of answering needs the requirement standard met;The preset matching rule includes:The individual of the other users is basic
Information meets the requirement standard of the requesting party.
3. method of calling as claimed in claim 1, it is characterised in that the user profile includes using
The current state information of the corresponding terminal in family, the oneself state that the current state information includes the terminal belongs to
Property;The preset matching rule includes:The current state information of the corresponding terminal of the other users with it is described
The current state information of the corresponding terminal of requesting party is consistent.
4. method of calling as claimed in claim 1, it is characterised in that the user profile includes using
The historical information at family, the historical information includes user's history call situation;The preset matching rule includes:
The character features collection of the other users has common factor with the hobby feature set of the requesting party user;It is described other
The character features collection of user is carries out the institute that goes out of big data analysis and summary according to the historical information of the other users
State the set for the feature that user possesses;The hobby feature set of the requesting party user is according to the requesting party
The historical information of user carries out the set of the character features for the user preference that big data analysis and summary goes out.
5. the method for calling as described in claim 1-4, it is characterised in that according to default selection rule
Select also to include after the answer party communicated with the requesting party from the match-pool:To the request
Side sends the associated person information of the answer party, and between requesting party described in Supervised Control and the answer party
Communicate, the associated person information includes the communication information for being used to be communicated, the communication information is by adding
Close information.
6. a kind of communication means, it is characterised in that including:
Requesting party sends call request;
Calling device receives the call request;
Calling device obtains the user profile of the requesting party and other users according to the call request;
Calling device judges institute according to the user profile of the other users and the user profile of the requesting party
State whether other users meet preset matching rule, if so, the other users then are added into match-pool;
Calling device is communicated according to default selection rule selection from the match-pool with the requesting party
Answer party.
7. communication means as claimed in claim 6, it is characterised in that in calling device according to default
Selection rule selects also to include after the answer party communicated with the requesting party from the match-pool:
Calling device notifies the answer party;
The answer party chooses whether to allow the requesting party to access;If so, then calling device is to the request
Side sends the associated person information of the answer party;Otherwise, calling device is regular again according to the default selection
Answer party is selected from the match-pool.
8. communication means as claimed in claims 6 or 7, it is characterised in that the requesting party receives
Also include after to the associated person information of the answer party, the requesting party chooses whether to access the response
Side;If so, then the requesting party accesses the answer party, requesting party described in the calling device Supervised Control
With the communication between the answer party;Otherwise, the requesting party chooses whether to match communication object again;
If so, then the requesting party sends call request to the calling device again;Otherwise, this calling is terminated.
9. a kind of calling device, it is characterised in that including:
Request receiving module:Call request for receiving requesting party's initiation;
Acquisition module:User profile for obtaining the requesting party and other users;
Matching module:For the user profile according to the other users and the user profile of the requesting party,
Judge whether the other users meet preset matching rule, matched if so, then adding the other users
Pond;
Selecting module:Select to be communicated with the requesting party from the match-pool according to default selection rule
Answer party.
10. a kind of calling system, it is characterised in that including:Requesting terminal, response terminal and calling are filled
Put;The requesting terminal includes request sending module and information receiving module;The calling device includes request
Receiving module, acquisition module, matching module, selecting module;
The request sending module is used to send call request;
The request receiving module is used to receive the call request;
The acquisition module is used to be believed according to the user that the call request obtains the requesting party and other users
Breath;
The matching mould is used for the user profile according to the other users and the user profile of the requesting party,
Judge whether the other users meet preset matching rule, matched if so, then adding the other users
Pond;
The selecting module is used to select to enter with the requesting party from the match-pool according to default selection rule
The answer party of row communication.
11. a kind of call management system, it is characterised in that including:Call management module, data mining
Module, data memory module and matching module;
The call management module is used for the call request for receiving requesting party's initiation;
The matching module is used to be filtered out according to preset matching rule and is adapted to be communicated with the requesting party
Other users be added to match-pool;
The data memory module is used to store user profile;
The data-mining module is used to carry out based on the user profile stored in the data memory module
Big data is analyzed, and is that the requesting party designs new preset matching rule.
Priority Applications (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
CN201610188143.9A CN107241484A (en) | 2016-03-29 | 2016-03-29 | Method of calling, device, system and call management system |
PCT/CN2017/076003 WO2017166985A1 (en) | 2016-03-29 | 2017-03-08 | Call management method, device and system, and storage medium |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
CN201610188143.9A CN107241484A (en) | 2016-03-29 | 2016-03-29 | Method of calling, device, system and call management system |
Publications (1)
Publication Number | Publication Date |
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CN107241484A true CN107241484A (en) | 2017-10-10 |
Family
ID=59963412
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
CN201610188143.9A Pending CN107241484A (en) | 2016-03-29 | 2016-03-29 | Method of calling, device, system and call management system |
Country Status (2)
Country | Link |
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CN (1) | CN107241484A (en) |
WO (1) | WO2017166985A1 (en) |
Family Cites Families (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4757267A (en) * | 1987-06-17 | 1988-07-12 | Applied Telematics, Inc. | Telephone system for connecting a customer to a supplier of goods |
US6385312B1 (en) * | 1993-02-22 | 2002-05-07 | Murex Securities, Ltd. | Automatic routing and information system for telephonic services |
CA2418330A1 (en) * | 2000-07-18 | 2002-01-24 | Homework911.Com, Inc. | Interactive online learning with student-to-tutor matching |
US7894587B1 (en) * | 2004-10-15 | 2011-02-22 | Sprint Communications Company L.P. | System and method for dynamic assignment of dialed number identification services in call distribution system |
CN101790008A (en) * | 2009-01-22 | 2010-07-28 | 华为技术有限公司 | Calling allocation method, device and system |
-
2016
- 2016-03-29 CN CN201610188143.9A patent/CN107241484A/en active Pending
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2017
- 2017-03-08 WO PCT/CN2017/076003 patent/WO2017166985A1/en active Application Filing
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WO2017166985A1 (en) | 2017-10-05 |
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