CN107197011B - Quick and accurate calling system and method for hospital - Google Patents

Quick and accurate calling system and method for hospital Download PDF

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Publication number
CN107197011B
CN107197011B CN201710350877.7A CN201710350877A CN107197011B CN 107197011 B CN107197011 B CN 107197011B CN 201710350877 A CN201710350877 A CN 201710350877A CN 107197011 B CN107197011 B CN 107197011B
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patient
information
server
doctor
hospital
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CN107197011A (en
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胡佳
何娟
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Hunan Xuancheng Technology Co ltd
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Hunan Xuancheng Technology Co ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/12Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M11/00Telephonic communication systems specially adapted for combination with other electrical systems
    • H04M11/02Telephonic communication systems specially adapted for combination with other electrical systems with bell or annunciator systems
    • H04M11/022Paging systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M11/00Telephonic communication systems specially adapted for combination with other electrical systems
    • H04M11/02Telephonic communication systems specially adapted for combination with other electrical systems with bell or annunciator systems
    • H04M11/027Annunciator systems for hospitals
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q5/00Selecting arrangements wherein two or more subscriber stations are connected by the same line to the exchange
    • H04Q5/24Selecting arrangements wherein two or more subscriber stations are connected by the same line to the exchange for two-party-line systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12Messaging; Mailboxes; Announcements
    • H04W4/14Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Health & Medical Sciences (AREA)
  • Computing Systems (AREA)
  • General Health & Medical Sciences (AREA)
  • Medical Informatics (AREA)
  • Accommodation For Nursing Or Treatment Tables (AREA)
  • Medical Treatment And Welfare Office Work (AREA)

Abstract

The invention discloses a hospital quick and accurate calling system and a hospital quick and accurate calling method, which relate to the field of medical instruments and comprise a ward unit, a machine room unit, a nurse station server, an intercom unit, a dispensing server, a plurality of doctor office servers and a hospital server.

Description

Quick and accurate calling system and method for hospital
Technical Field
The invention belongs to the technical field of medical instruments.
Background
The conventional patients make calls through the beeper, part of the patients have no beeper at the bedside and cannot make conventional calls, and conventional call information is generally sent to a nurse station, so that after a nurse on duty asks the patients what help to request, the patients are assigned to prepare related articles and then get to the patients. Some patients are unclear and waste a lot of time, and even if the expressions are clear, some time is wasted for communicating the patients and the on-duty nurses to the related medical staff, and the time is wasted and sometimes the communication is not smooth. There is time for a nurse station to be absent of a medical care provider, and other patients may be affected to rest if called at night.
Disclosure of Invention
The invention aims to provide a hospital quick and accurate calling system and a hospital quick and accurate calling method, which solve the problem of quickly and accurately calling conventional common calling information, realize the sending of the calling information to corresponding medical care personnel, reduce the communication time and improve the working efficiency.
In order to achieve the purpose, the invention adopts the following technical scheme:
a hospital quick and accurate calling system comprises a ward unit, a machine room unit, a nurse station server, an intercom unit, a dispensing server, a plurality of doctor office servers and an inpatient server, wherein the inpatient server, the dispensing server, all the doctor office servers and the nurse station server are connected with the machine room unit through network cables, and the intercom unit is connected with the nurse station server through a USB bus;
the ward unit comprises a plurality of callers, wireless routers and intelligent equipment, all the callers and the intelligent equipment are communicated with the wireless routers through WIFI networks, and the wireless routers are connected with the machine room unit through network cables;
the computer room unit comprises a central server, a database server, a firewall router and a short message pool, the short message pool is connected with the central server through a USB bus, the database server and the firewall router are both connected with the central server through network cables, and the wireless router, the hospitalization server, the dispensing server, the doctor office server and the nurse station server are all connected with the firewall router through network cables;
the talkback unit comprises a power module, a USB module, a second main control chip, a second full-duplex talkback module, a second microphone and a second loudspeaker, wherein the USB module and the second full-duplex talkback module are both connected with the second main control chip, the second microphone and the second loudspeaker are both connected with the second full-duplex talkback module, and the power module supplies power to the USB module, the second main control chip, the second full-duplex talkback module, the second microphone and the second loudspeaker;
the caller includes the shell, be equipped with several button and microphone trompil on the upper surface of shell, be equipped with several speaker on the side of shell and go out the sound hole, the inside circuit board that is equipped with of shell, be equipped with the lithium cell on the circuit board, the module charges, the WIFI module, first main control chip, button matrix circuit, first full duplex talkback module, first microphone and first speaker, the WIFI module, button matrix circuit and first full duplex talkback module all connect first main control chip, first full duplex talkback module is all connected to first microphone and first speaker, the module that charges is connected to the lithium cell, the module that charges is the WIFI module, first main control chip, button matrix circuit, first full duplex talkback module, first microphone and first speaker power supply.
The short message pool is an 8-port USB short message cat pool.
The first main control chip and the second main control chip are both ARM9 controllers; the type of the USB module is CH 375.
The model of the first full-duplex intercom module and the model of the second full-duplex intercom module are RX-VO001, and the first full-duplex intercom module and the second full-duplex intercom module communicate through a 2.4G wireless network.
The intelligent device is a wearable device, a mobile phone or an IPAD.
Wearable equipment is intelligent bracelet, intelligent bracelet includes GPRS module, WIFI module, bluetooth module, touch-sensitive screen and control chip, and GPRS module and touch-sensitive screen all are connected with the control chip electricity, control chip is ARM control chip.
A quick and accurate calling method for a hospital comprises the following steps:
step 1: the hospital fast accurate calling system is set up in a hospital, the hospital server is set up at the hospital hospitalization place, the medicine dispensing server is set up in a medicine dispensing room, the nurse station server and the intercom unit are set up at the nurse station of the hospital department, one doctor office server is set up in each doctor office, the wireless router is set up in a ward, one caller is set up on each sickbed in the ward, each caller is set with a fixed number, the fixed number of each caller is the corresponding sickbed number, and the machine room unit is set up in the computer room of the hospital;
step 2: the hospital registration is carried out on a patient at a hospital registration place, a person at the hospital registration place inputs patient information in a hospital server and sets a patient account, the hospital server sends the patient information and the patient account to a machine room unit, a central server in the machine room unit receives the patient information and the patient account, medical care personnel distributes a ward number and a ward number to the patient through intelligent equipment, a supervisor doctor and a supervisor nurse are assigned to the patient, the central server sends the patient information, the patient account, the ward number and the ward number to the supervisor and the supervisor to a database server for storage, and the patient information comprises the pathological condition information, the on-duty doctor information and treatment information of the patient; the patient information comprises the name, sex, age, identification number, contact telephone and disease information of the patient;
and step 3: after patient is in hospital, corresponding APP is downloaded on the smart machine of patient or his family members oneself to input patient account in smart machine APP, bind with the smart machine that the patient logined after the account input, when patient need call medical personnel, patient can select to call or smart machine APP calls with the calling set: when a patient selects to call by using the caller, the patient presses a corresponding key on the caller according to the self requirement, the caller correspondingly generates key information and sends the self fixed number and the key information to the wireless router through the WIFI network, and the wireless router sends the fixed number and the key information to the machine room unit; when a patient selects to call through the intelligent device APP, the patient presses corresponding keys on the intelligent device APP according to the self requirement, the intelligent device APP generates key information, the intelligent device APP sends the patient account and the key information to the wireless router through the WIFI network, and the wireless router sends the patient account and the key information to the machine room unit through the network cable;
and 4, step 4: the central server of the machine room unit firstly calls patient information, a patient account number, a doctor in charge of the patient, nurse in charge information, a doctor on duty, a ward number and a sickbed number from the database server, and the central server verifies the information sent by the caller or the intelligent device APP: verifying the patient account sent by the intelligent equipment APP according to the patient account called from the database server; verifying the fixed number of the caller according to the number of the sick room and the number of the sick bed; the central server analyzes the treatment items needed by the patient according to the key information;
and 5: the central server judges whether the treatment items are consistent with the symptoms of the patients or not according to the patient information: if yes, executing step 6; if not, executing step 9;
step 6: the central server judges whether the patient needs to perform the treatment item in the time period: if yes, executing step 7; if not, executing step 9;
and 7: the central server determines who completed the treatment project: when the nurse finishes the operation, the step 8 is executed; when the doctor finishes the operation, the step 10 is executed;
and 8: the central server sends the treatment items to a nurse station server and sends reminding short messages to mobile phones of on-duty nurses through a short message pool; the nurse station server displays the treatment items, and nurses quickly prepare treatment according to the treatment items;
and step 9: the nurse station server opens the talkback unit through the USB bus, and the talkback unit establishes full-duplex talkback connection with a caller of a sickbed where a patient is located, so that talkback between a nurse and the patient is realized; executing step 12;
step 10: the center server finds the office where the on-duty doctor of the patient is located according to the on-duty doctor information in the patient information, sends the treatment item to a doctor office server in the office where the on-duty doctor is located, and simultaneously sends a reminding short message to the mobile phone of the on-duty doctor through a short message pool; the doctor station server displays the treatment items, and the doctor quickly prepares treatment according to the treatment items;
step 11: the doctor office server displays the treatment items, and the doctor judges whether the medicine needs to be dispensed according to the treatment items: if yes, the doctor inputs dispensing information through the doctor office server, the doctor office server sends the dispensing information to the machine room unit, the central server of the machine room unit sends the dispensing information to the database server for storage, meanwhile, the central server sends the dispensing information to the dispensing server, the dispensing server displays the dispensing information, medical staff in the dispensing room dispenses through the dispensing information, and step 12 is executed; if not, executing step 12;
step 12: the doctor carries out treatment according to the treatment items;
step 13: and (6) ending.
The key information comprises heating, palpitation and cold sweat, dressing falling and bleeding, injection, dressing change, medicine preparation and changing, needle drawing, transfusion swelling, unsmooth transfusion, blood return and insulin injection; the treatment items of fever, palpitation, cold sweat, dressing shedding and bleeding are treatment items required to be implemented by doctors, and the treatment items of injection, dressing change, medicine preparation and dressing change, needle drawing, transfusion swelling, unsmooth transfusion, blood returning and insulin injection are treatment items required to be implemented by nurses.
In the step 10, the medical staff on duty installs APP software on the intelligent device of the staff, and the central server sends the treatment items to the intelligent device of the doctor on duty through the GPRS network for the medical staff on duty to check.
The hospital quick and accurate calling system and the method thereof solve the problem of quick and accurate calling of conventional and common calling information, realize the sending of the calling information to corresponding medical care personnel, reduce the communication time and improve the working efficiency; the invention filters the patient request information and reduces the error requests sent by the patient.
Drawings
FIG. 1 is a schematic diagram of the system of the present invention;
FIG. 2 is a schematic diagram of the system structure of the machine room unit of the present invention;
FIG. 3 is an original block diagram of the intercom unit of the present invention;
FIG. 4 is a schematic diagram of the pager of the present invention;
FIG. 5 is a schematic block diagram of the caller of the present invention;
FIG. 6 is a flow chart of the present invention;
FIG. 7 is a schematic diagram of a mobile phone APP interface of the present invention;
in the figure: the microphone comprises a shell 1, a key 2, a microphone opening 3 and a loudspeaker sound outlet hole 4.
Detailed Description
The first embodiment is as follows:
the hospital quick and accurate calling system shown in fig. 1-5 comprises a ward unit, a machine room unit, a nurse station server, an intercom unit, a dispensing server, a plurality of doctor office servers and a hospital server, wherein the hospital server, the dispensing server, all the doctor office servers and the nurse station server are all connected with the machine room unit through network cables, and the intercom unit is connected with the nurse station server through a USB bus;
the ward unit comprises a plurality of callers, wireless routers and intelligent equipment, all the callers and the intelligent equipment are communicated with the wireless routers through WIFI networks, and the wireless routers are connected with the machine room unit through network cables;
the computer room unit comprises a central server, a database server, a firewall router and a short message pool, the short message pool is connected with the central server through a USB bus, the database server and the firewall router are both connected with the central server through network cables, and the wireless router, the hospitalization server, the dispensing server, the doctor office server and the nurse station server are all connected with the firewall router through network cables;
the talkback unit comprises a power module, a USB module, a second main control chip, a second full-duplex talkback module, a second microphone and a second loudspeaker, wherein the USB module and the second full-duplex talkback module are both connected with the second main control chip, the second microphone and the second loudspeaker are both connected with the second full-duplex talkback module, and the power module supplies power to the USB module, the second main control chip, the second full-duplex talkback module, the second microphone and the second loudspeaker;
the caller includes shell 1, be equipped with several button 2 and microphone trompil 3 on the upper surface of shell 1, be equipped with several speaker on the side of shell 1 and go out sound hole 4, the inside circuit board that is equipped with of shell 1, be equipped with the lithium cell on the circuit board, the module charges, the WIFI module, first main control chip, button matrix circuit, first full duplex intercom module, first microphone and first speaker, the WIFI module, button matrix circuit and first full duplex intercom module all connect first main control chip, first full duplex intercom module is all connected to first microphone and first speaker, the module that charges is connected to the lithium cell, the module that charges is the WIFI module, first main control chip, button matrix circuit, first full duplex intercom module, first microphone and first speaker power supply.
The short message pool is an 8-port USB short message cat pool.
The first main control chip and the second main control chip are both ARM9 controllers; the type of the USB module is CH 375.
The model of the first full-duplex intercom module and the model of the second full-duplex intercom module are RX-VO001, and the first full-duplex intercom module and the second full-duplex intercom module communicate through a 2.4G wireless network.
The intelligent device is a wearable device, a mobile phone or an IPAD.
Wearable equipment is intelligent bracelet, intelligent bracelet includes GPRS module, WIFI module, bluetooth module, touch-sensitive screen and control chip, and GPRS module and touch-sensitive screen all are connected with the control chip electricity, control chip is ARM control chip.
Example two:
a hospital fast and accurate calling method according to the second embodiment shown in fig. 1-7 is implemented on the basis of the hospital fast and accurate calling system according to the first embodiment, and includes the following steps:
step 1: the hospital fast accurate calling system is set up in a hospital, the hospital server is set up at the hospital hospitalization place, the medicine dispensing server is set up in a medicine dispensing room, the nurse station server and the intercom unit are set up at the nurse station of the hospital department, one doctor office server is set up in each doctor office, the wireless router is set up in a ward, one caller is set up on each sickbed in the ward, each caller is set with a fixed number, the fixed number of each caller is the corresponding sickbed number, and the machine room unit is set up in the computer room of the hospital;
step 2: the hospital registration is carried out on a patient at a hospital registration place, a person at the hospital registration place inputs patient information in a hospital server and sets a patient account, the hospital server sends the patient information and the patient account to a machine room unit, a central server in the machine room unit receives the patient information and the patient account, medical care personnel distributes a ward number and a ward number to the patient through intelligent equipment, a supervisor doctor and a supervisor nurse are assigned to the patient, the central server sends the patient information, the patient account, the ward number and the ward number to the supervisor and the supervisor to a database server for storage, and the patient information comprises the pathological condition information, the on-duty doctor information and treatment information of the patient; the patient information comprises the name, sex, age, identification number, contact telephone and disease information of the patient;
and step 3: after patient is in hospital, corresponding APP is downloaded on the smart machine of patient or his family members oneself to input patient account in smart machine APP, bind with the smart machine that the patient logined after the account input, when patient need call medical personnel, patient can select to call or smart machine APP calls with the calling set: when a patient selects to call by using the caller, the patient presses a corresponding key on the caller according to the self requirement, the caller correspondingly generates key information and sends the self fixed number and the key information to the wireless router through the WIFI network, and the wireless router sends the fixed number and the key information to the machine room unit; when a patient selects to call through the intelligent device APP, the patient presses corresponding keys on the intelligent device APP according to the self requirement, the intelligent device APP generates key information, the intelligent device APP sends the patient account and the key information to the wireless router through the WIFI network, and the wireless router sends the patient account and the key information to the machine room unit through the network cable;
and 4, step 4: the central server of the machine room unit firstly calls patient information, a patient account number, a doctor in charge of the patient, nurse in charge information, a doctor on duty, a ward number and a sickbed number from the database server, and the central server verifies the information sent by the caller or the intelligent device APP: verifying the patient account sent by the intelligent equipment APP according to the patient account called from the database server; verifying the fixed number of the caller according to the number of the sick room and the number of the sick bed; the central server analyzes the treatment items needed by the patient according to the key information;
and 5: the central server judges whether the treatment items are consistent with the symptoms of the patients or not according to the patient information: if yes, executing step 6; if not, executing step 9;
step 6: the central server judges whether the patient needs to perform the treatment item in the time period: if yes, executing step 7; if not, executing step 9;
and 7: the central server determines who completed the treatment project: when the nurse finishes the operation, the step 8 is executed; when the doctor finishes the operation, the step 10 is executed;
and 8: the central server sends the treatment items to a nurse station server and sends reminding short messages to mobile phones of on-duty nurses through a short message pool; the nurse station server displays the treatment items, and nurses quickly prepare treatment according to the treatment items;
and step 9: the nurse station server opens the talkback unit through the USB bus, and the talkback unit establishes full-duplex talkback connection with a caller of a sickbed where a patient is located, so that talkback between a nurse and the patient is realized; executing step 12;
step 10: the center server finds the office where the on-duty doctor of the patient is located according to the on-duty doctor information in the patient information, sends the treatment item to a doctor office server in the office where the on-duty doctor is located, and simultaneously sends a reminding short message to the mobile phone of the on-duty doctor through a short message pool; the doctor station server displays the treatment items, and the doctor quickly prepares treatment according to the treatment items;
step 11: the doctor office server displays the treatment items, and the doctor judges whether the medicine needs to be dispensed according to the treatment items: if yes, the doctor inputs dispensing information through the doctor office server, the doctor office server sends the dispensing information to the machine room unit, the central server of the machine room unit sends the dispensing information to the database server for storage, meanwhile, the central server sends the dispensing information to the dispensing server, the dispensing server displays the dispensing information, medical staff in the dispensing room dispenses through the dispensing information, and step 12 is executed; if not, executing step 12;
step 12: the doctor carries out treatment according to the treatment items;
step 13: and (6) ending.
The key information comprises heating, palpitation and cold sweat, dressing falling and bleeding, injection, dressing change, medicine preparation and changing, needle drawing, transfusion swelling, unsmooth transfusion, blood return and insulin injection; the treatment items of fever, palpitation, cold sweat, dressing shedding and bleeding are treatment items required to be implemented by doctors, and the treatment items of injection, dressing change, medicine preparation and dressing change, needle drawing, transfusion swelling, unsmooth transfusion, blood returning and insulin injection are treatment items required to be implemented by nurses.
In the step 10, the medical staff on duty installs APP software on the intelligent device of the staff, and the central server sends the treatment items to the intelligent device of the doctor on duty through the GPRS network for the medical staff on duty to check.
The invention can send detailed calling information to corresponding medical care personnel, each patient has a physician in charge and a nurse in responsibility, and each patient has different physicians and nurses in charge of managing the patient at different time intervals. For example, a night shift typically has only one physician and two nurses on duty. Each nurse generally corresponds to a hospital bed managed by the nurse in the daytime, such as a bed managed by the nurse in 1-8, a bed managed by the nurse in 2 in 9-16, a bed managed by the nurse in 3 in 17-24, and the like. The night is typically managed by 1 or more nurses, all in one department.
When the patient sends out the call information, the call information is sent to the machine room server, and whether the information is sent to a doctor or a nurse is judged: if the call information is the call information sent to the nurses, the nurse information of the corresponding ward, ward and sickbed corresponding to the current time period is matched with the corresponding nurses in the current time period in the unit of the machine room according to the current time period of the patient in the current ward, ward and sickbed, so that the information sent by the patient can be directly sent to the corresponding nurses, and meanwhile, the call information of the patient can be displayed on a nurse station server in a conventional way; if the information is the calling information of the doctor, the machine room server matches the corresponding doctor of the corresponding ward, ward and sickbed in the current time period in the machine room unit according to the current time period of the patient in the current ward, ward and sickbed and the doctor information of the corresponding ward, ward and sickbed in the current time period, so that the information sent by the patient can be directly sent to the corresponding doctor, and meanwhile, the calling information of the patient can be displayed in the doctor office server conventionally.
The call information type is refined as follows: injection, beside dressing change, swelling during injection and transfusion, unsmooth transfusion, blood return, insulin injection, fever, palpitation, cold sweat, dressing drop, and blood seepage.
Because the calling information can be accurately sent to corresponding medical care personnel in a detailed mode, the medical care personnel receiving the information can quickly make corresponding preparation and then directly operate in front of the patient. For example, if an injection is needed, the object of the patient needing the injection is prepared; if the medicine needs to be changed, the medicine is left beside the medicine or the medicine is not available, and the next bottle of medicine needs to be prepared to be taken together. If the infusion is swollen, magnesium sulfate is needed to be carried for external application, and if the dressing of a patient falls off and bleeds, tools and materials which need to be prepared for dressing change are needed.
The key information comprises palpitation, cold sweat, dressing shedding and bleeding, injection, dressing change, medicine preparation and changing, needle drawing, transfusion swelling, transfusion unsmooth, blood returning and insulin injection; the treatment items of fever, palpitation, cold sweat, dressing shedding and bleeding are treatment items required to be implemented by doctors, and the treatment items of injection, dressing change, medicine preparation and dressing change, needle drawing, transfusion swelling, unsmooth transfusion, blood returning and insulin injection are treatment items required to be implemented by nurses. The palpitation and cold sweat can also be sent to a nurse, the nurse carries a blood glucose meter to perform rapid blood glucose test on a patient, judges whether the blood glucose is hypoglycemia or not, meanwhile, the doctor who receives the call can perform processing, the fever can also be sent to the nurse, the nurse can perform body temperature confirmation, and then the doctor who receives the call can perform processing.
In the specific information sending and receiving process, for the caller, the caller is bound with a ward, a ward and a sickbed, and the patient and the family members thereof can generate corresponding calling information only by pressing corresponding buttons of the caller. For the intelligent device, the intelligent device needs to download the APP, and the patient and family members in the APP are bound with the patient account in the intelligent device APP (the binding form can be input with the patient account, the patient-in-hospital two-dimensional code is scanned, the patient-in-hospital identification code is input, and the like).
The invention establishes a patient call information filtering system, reduces the error requests sent by the patient: the central machine room is connected with the hospital information system to obtain the disease medical advice information of the patient,
when the patient needs transfusion in the same day and is in the transfusion time period, the transfusion related call request such as injection, needle withdrawal and the like is sent to be effective, if the transfusion related call request is invalid in the non-transfusion time period,
if the patient has diabetes and needs insulin injection, the insulin injection shortcut is valid for the patient, and if the non-diabetic patient does not have valid calling information
Whether the patient has an operation and a dressing change advice is obtained from a hospital information system, whether the patient has the operation or not and whether the dressing change is needed or not is judged, and if the operation is needed, the calling information is effective. Further, along with the increase of hospital's information degree, patient's infusion process all has the record at information system, (when inject, when which bottle of bit has been exhausted, when the bit has been exhausted, all have complete record at information system) so according to information system's record information, patient's request all can more accurate judgement, non-infusion in-process, patient's call request is invalid (whether need inject now, how much has been infused, how much liquid needs the input in addition, still need infuse for a long time), further reduce invalid request, improve work efficiency.
The hospital quick and accurate calling system and the method thereof solve the problem of quick and accurate calling of conventional and common calling information, realize the sending of the calling information to corresponding medical care personnel, reduce the communication time and improve the working efficiency; the invention filters the patient request information and reduces the error requests sent by the patient.

Claims (4)

1. A quick and accurate calling method for a hospital is characterized in that: the method comprises the following steps:
step 1: a hospital fast and accurate calling system is set up in a hospital, a hospital server is set up in a hospital hospitalization place, a medicine dispensing server is set up in a medicine dispensing room, a nurse station server and a talkback unit are set up in a nurse station of a hospital housing department, a doctor office server is set up in each doctor office, a wireless router is set up in a ward, a caller is set up on each sickbed in the ward, each caller is set with a fixed number, the fixed number of each caller is the corresponding sickbed number, and a computer room unit is set up in a computer room of the hospital;
step 2: the hospital registration is carried out on a patient at a hospital registration place, a person at the hospital registration place inputs patient information in a hospital server and sets a patient account, the hospital server sends the patient information and the patient account to a machine room unit, a central server in the machine room unit receives the patient information and the patient account, medical care personnel distributes a ward number and a ward number to the patient through intelligent equipment, a supervisor doctor and a supervisor nurse are assigned to the patient, the central server sends the patient information, the patient account, the ward number and the ward number to the supervisor and the supervisor to a database server for storage, and the patient information comprises the pathological condition information, the on-duty doctor information and treatment information of the patient; the patient information comprises the name, sex, age, identification number, contact telephone and disease information of the patient;
and step 3: after patient is in hospital, corresponding APP is downloaded on the smart machine of patient or his family members to input patient account number in smart machine APP, bind with the smart machine that the patient logined after the account number input, when patient need call medical personnel, patient can select to call or smart machine APP calls with the calling set: when a patient selects to call by using the caller, the patient presses a corresponding key on the caller according to the self requirement, the caller correspondingly generates key information and sends the self fixed number and the key information to the wireless router through the WIFI network, and the wireless router sends the fixed number and the key information to the machine room unit; when a patient selects to call through the intelligent device APP, the patient presses corresponding keys on the intelligent device APP according to the self requirement, the intelligent device APP generates key information, the intelligent device APP sends the patient account and the key information to the wireless router through the WIFI network, and the wireless router sends the patient account and the key information to the machine room unit through the network cable;
the key information comprises heating, palpitation and cold sweat, dressing falling and bleeding, injection, dressing change, medicine preparation and changing, needle drawing, transfusion swelling, unsmooth transfusion, blood return and insulin injection; wherein, fever, palpitation, cold sweat, dressing shedding and bleeding are treatment items which need to be implemented by doctors, and injection, dressing change, medicine preparation and changing, needle drawing, transfusion swelling, unsmooth transfusion, blood returning and insulin injection are treatment items which need to be implemented by nurses;
and 4, step 4: the central server of the machine room unit firstly calls patient information, a patient account number, a doctor in charge of the patient, nurse in charge information, a doctor on duty, a ward number and a sickbed number from the database server, and the central server verifies the information sent by the caller or the intelligent device APP: verifying the patient account sent by the intelligent equipment APP according to the patient account called from the database server; verifying the fixed number of the caller according to the number of the sick room and the number of the sick bed; the central server analyzes the treatment items needed by the patient according to the key information;
and 5: the central server judges whether the treatment items are consistent with the symptoms of the patients or not according to the patient information: if yes, executing step 6; if not, executing step 9;
step 6: the central server judges whether the patient needs to perform the treatment item in a time period: if yes, executing step 7; if not, executing step 9;
and 7: the central server determines who completed the treatment project: when the nurse finishes the operation, the step 8 is executed; when the doctor finishes the operation, the step 10 is executed;
and 8: the central server sends the treatment items to a nurse station server and sends reminding short messages to mobile phones of on-duty nurses through a short message pool; the nurse station server displays the treatment items, and nurses quickly prepare treatment according to the treatment items;
and step 9: the nurse station server opens the talkback unit through the USB bus, and the talkback unit establishes full-duplex talkback connection with a caller of a sickbed where a patient is located, so that talkback between a nurse and the patient is realized; executing step 12;
step 10: the center server finds the office where the on-duty doctor of the patient is located according to the on-duty doctor information in the patient information, sends the treatment item to a doctor office server in the office where the on-duty doctor is located, and simultaneously sends a reminding short message to the mobile phone of the on-duty doctor through a short message pool; the doctor station server displays the treatment items, and the doctor quickly prepares treatment according to the treatment items;
step 11: the doctor office server displays the treatment items, and the doctor judges whether the medicine needs to be dispensed according to the treatment items: if yes, the doctor inputs dispensing information through the doctor office server, the doctor office server sends the dispensing information to the machine room unit, the central server of the machine room unit sends the dispensing information to the database server for storage, meanwhile, the central server sends the dispensing information to the dispensing server, the dispensing server displays the dispensing information, medical staff in the dispensing room dispenses through the dispensing information, and step 12 is executed; if not, executing step 12;
step 12: the doctor carries out treatment according to the treatment items;
step 13: and (6) ending.
2. The hospital fast and accurate calling method according to claim 1, characterized in that: in the step 10, the medical staff on duty installs APP software on the intelligent device of the staff, and the central server sends the treatment items to the intelligent device of the doctor on duty through the GPRS network for the medical staff on duty to check.
3. The hospital fast and accurate calling method according to claim 1, characterized in that: the intelligent device is a wearable device, a mobile phone or an IPAD.
4. The hospital fast and accurate calling method according to claim 3, characterized in that: wearable equipment is intelligent bracelet, intelligent bracelet includes GPRS module, WIFI module, bluetooth module, touch-sensitive screen and control chip, and GPRS module and touch-sensitive screen all are connected with the control chip electricity, control chip is ARM control chip.
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