CN107194756A - The method and full dose service system of full dose service are provided - Google Patents
The method and full dose service system of full dose service are provided Download PDFInfo
- Publication number
- CN107194756A CN107194756A CN201710249349.2A CN201710249349A CN107194756A CN 107194756 A CN107194756 A CN 107194756A CN 201710249349 A CN201710249349 A CN 201710249349A CN 107194756 A CN107194756 A CN 107194756A
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- service
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- command information
- services
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- 238000000034 method Methods 0.000 title claims abstract description 34
- 230000003993 interaction Effects 0.000 claims description 8
- 238000012423 maintenance Methods 0.000 claims description 2
- 230000006870 function Effects 0.000 description 5
- 238000010586 diagram Methods 0.000 description 3
- 235000015277 pork Nutrition 0.000 description 3
- 230000008569 process Effects 0.000 description 3
- 241000251468 Actinopterygii Species 0.000 description 2
- 241000287828 Gallus gallus Species 0.000 description 2
- 230000008859 change Effects 0.000 description 2
- 238000000354 decomposition reaction Methods 0.000 description 2
- 235000013372 meat Nutrition 0.000 description 2
- 241001553178 Arachis glabrata Species 0.000 description 1
- 235000013405 beer Nutrition 0.000 description 1
- 230000008901 benefit Effects 0.000 description 1
- 230000015572 biosynthetic process Effects 0.000 description 1
- 239000000284 extract Substances 0.000 description 1
- 235000013305 food Nutrition 0.000 description 1
- 239000000203 mixture Substances 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 235000020232 peanut Nutrition 0.000 description 1
- 230000000750 progressive effect Effects 0.000 description 1
- 238000005096 rolling process Methods 0.000 description 1
- 235000013311 vegetables Nutrition 0.000 description 1
- 235000020097 white wine Nutrition 0.000 description 1
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0623—Item investigation
- G06Q30/0625—Directed, with specific intent or strategy
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0605—Supply or demand aggregation
Abstract
The method for the offer full dose service that the present invention is provided, including：Obtain the command information for representing user's request；The user's request is resolved into by multiple sub-services according to default service scenarios knowledge base and the command information；Available service provider names are obtained according to the multiple sub-services；And provide a user in feedback information, the feedback information including at least the available service provider names.This method provides corresponding full dose service system simultaneously.Full dose service system can submit any demand as the bridge between user and multiple applications, user in full dose service system, and system is analyzed and recognized to demand, and find corresponding service provider and be supplied to user.
Description
Technical field
The present invention relates to field of computer technology, and in particular to a kind of method of offer full dose service and full dose service system
System.
Background technology
Due to the prosperity of mobile Internet, increasing user obtains various services by all kinds of APP.For example, shopping,
Make a reservation, post part, shared bicycle etc..On the one hand, the application for more coming the more to segment more is selected to user, but the opposing party
Face, huge application scale also brings selection difficulty to user, and installs on the mobile apparatus and safeguard all these
Using also very inconvenient.
The content of the invention
In view of this, the present invention provides a kind of method and full dose service system for providing full dose service, to solve above-mentioned ask
Topic.
According to the first aspect of the invention, the method that the present invention provides full dose service, including：
Obtain the command information for representing user's request；
The user's request is resolved into by multiple sub-services according to default service scenarios knowledge base and the command information；
Available service provider names are obtained according to the multiple sub-services；And
Provide a user and the available service provider names are comprised at least in feedback information, the feedback information.
Preferably, in addition to：Release order according to the available service provider names to service provider, and by institute
State sequence information and feed back to user.
Preferably, it is described to be resolved into the user's request according to default service scenarios knowledge base and the command information
Multiple sub-services include：
Keyword is extracted from the command information；
According to the default service scenarios knowledge base of the keyword retrieval；And
The corresponding type of service of the user's request, service scenarios and each service scenarios bag are determined according to retrieval result
The service link contained.
Preferably, in addition to：Registration interface is provided to service provider, to obtain available service provider names.
Preferably, the command information is obtained by the multiple interaction with user.
Preferably, in addition to：Maintenance interface is provided, in order to safeguard the data in the service scenarios knowledge base.
Preferably, the type of the command information is following at least one：Text type, sound-type, video type.
According to the second aspect of the invention, the present invention provides a kind of full dose service system, including：
Acquisition module, the command information of user's request is represented for obtaining；
Decomposing module, for being decomposed the user's request according to default service scenarios knowledge base and the command information
Into multiple sub-services；
Module is retrieved, for obtaining available service provider names according to the multiple sub-services；And
Feedback module, the available service is comprised at least for providing a user in feedback information, the feedback information
Provider's title.
Preferably, in addition to：Order module, for according to the available service provider names under service provider
User is fed back to up to order, and by the sequence information.
Preferably, the decomposing module includes：
Keyword extracting unit, for extracting keyword from the command information；
Keyword retrieval unit, for according to the default service scenarios knowledge base of the keyword retrieval；And
Sub-services determining unit, the business for determining the corresponding each sub-services of the user's request according to retrieval result
Type, the service link included comprising service scenarios and each service scenarios.
Preferably, the acquisition module repeatedly and in the interaction of user is constantly obtaining the command information.
Preferably, in addition to：Configuration module, for providing interface, in order to safeguard in the service scenarios knowledge base
Data.
Preferably, the type of the command information is following at least one：Text type, sound-type, video type.
The problem of for needing to place an order to obtain different services in multiple applications in the prior art, it is complete that the present invention is provided
Service system is measured, as the bridge between user and multiple applications, user can submit any demand in full dose service system,
System is analyzed and recognized to demand, and is found corresponding service provider and be supplied to user.Further, system can be pre-
The sub-services of service provider's offer are provided, and user only needs to carry out lump-sum settlement in system.The system contributes to letter
Change user's operation, provide the user with more facilities.
Brief description of the drawings
Description by referring to the following drawings to the embodiment of the present invention, above-mentioned and other purpose of the invention, feature and
Advantage will be apparent from, in the accompanying drawings：
Fig. 1 is the flow chart of the method for offer full dose service according to embodiments of the present invention；
Fig. 2 is the flow chart of the method for offer full dose service according to another embodiment of the present invention；
Fig. 3 is the application drawing of the method for offer full dose service according to embodiments of the present invention；
Fig. 4 is the structure chart of full dose service system according to embodiments of the present invention；
Fig. 5 is the structure chart of the decomposing module of full dose service system according to embodiments of the present invention；
Fig. 6 is the attribute list for being used to illustrate sub-services according to embodiments of the present invention.
Embodiment
Below based on embodiment, present invention is described, but the present invention is not restricted to these embodiments.Under
Text is detailed to describe some specific detail sections in the detailed description of the present invention.Do not have for a person skilled in the art
The description of these detail sections can also understand the present invention completely.In order to avoid obscuring the essence of the present invention, known method, mistake
Journey, flow are not described in detail.What other accompanying drawing was not necessarily drawn to scale.
Flow chart, block diagram in accompanying drawing illustrate the possible system frame of the system, method, device of the embodiment of the present invention
Square frame on frame, function and operation, flow chart and block diagram can represent a module, program segment or only one section of code, institute
It is all the executable instruction for realizing regulation logic function to state module, program segment and code.It should also be noted that described realize rule
Determining the executable instruction of logic function can reconfigure, so as to generate new module and program segment.Therefore accompanying drawing square frame with
And square frame order is used only to the process and step of preferably diagram embodiment, without should be in this, as the limit to invention itself
System.
Fig. 1 is the flow chart of the method for offer full dose service according to embodiments of the present invention.This method comprises the following steps.
In a step 101, the command information for representing user's request is obtained.
In this step, chart interface can be provided a user, passes through the input frame on chart interface, choice box, text
The key elements such as frame gather user's request, and form command information.For example, provide a user the progressive chart interface of level, when passing through
Current chart interface is collected after the part command information of user's input, is provided a user according to this part command information next
The chart interface of level, to obtain further command information.It is worthy of note that, the present invention is not limited must be disposably defeated
Entering all command informations, i.e. this step can repeat before or after step 102-104.
In a step 102, user's request is resolved into by many height according to default service scenarios knowledge base and command information
Service.
In step 103, available service provider names are obtained according to multiple sub-services.
Default service scenarios knowledge base includes the data of a variety of sub-services, and resulting in command information by retrieval matches
Sub-services.Thus, in step 102-103, it is multiple sub-services that can decompose user's request according to command information, and is obtained
Obtain the title of each available service provider of sub-services.
At step 104, provide a user in feedback information, the feedback information and to be carried including at least the available service
For business's title.
Available service provider names are supplied to user, in order to which user takes further operation.
Illustrate.For example, a geek expects that other places is played several days, but no target, do not plan.By this hair
It is bright, his detailed requirements can be excavated, for example, liking what weather, budget is how many, want to see that flower etc. is still seen in sea, according to this
A little information retrieval service scene knowledge bases, obtain a series of sub-services combination, and corresponding service provider names, then should
Man can be based on these formats flow of oneself.
In a further embodiment, this method can not only obtain above-mentioned information, and can be by system to phase
The service provider answered orders corresponding sub-services.
Specifically, as shown in Figure 2.Fig. 2 is the flow of the method for offer full dose service according to another embodiment of the present invention
Figure.
In step 201, the command information for representing user's request is obtained.
In step 202., user's request is resolved into by many height according to default service scenarios knowledge base and command information
Service.
In step 203, available service provider names are obtained according to multiple sub-services.
In step 204, provide a user in feedback information, the feedback information and to be carried including at least the available service
For business's title.
In step 205, release order according to available service provider names to service provider, and by the order
Feedback of the information is to user.
Step 205 is added in Fig. 2 embodiment, so as to help user to make a reservation for the son clothes that corresponding service provider provides
Business.
Illustrate again.For example, user takes out surely, 10 dishes, 1 bottle of white wine, 10 bottled beers are included in order, but without one
Family restaurant can provide above-mentioned whole food products, and in the prior art, user can only select will be to order decomposition, in different restaurants
Place an order, and settle accounts respectively.But the present embodiment is applied, then can only submit an order, system can be according to service scenarios knowledge base
Placed an order by order decomposition, and to different restaurants.For a user, only once place an order, lump-sum settlement meets it and own
Demand.
Fig. 3 is the application drawing of the method for offer full dose service according to embodiments of the present invention.
As illustrated, the method for the full dose service that the present invention is provided can be applied in mobile interchange environment, mobile phone
Multiple sub-services are resolved into for receiving command information, and by command information, the service in each one high in the clouds of sub-services correspondence is carried
For business, and when being necessary, to the predetermined sub-services of service provider.
Fig. 4 is the structure chart of full dose service system according to embodiments of the present invention.
Full dose service system 40 includes acquisition module 401, decomposing module 402, retrieval module 403 and feedback module 404.
Acquisition module 401 is used to obtain the command information for representing user's request.The type of command information can be voice class
Type, text type or video type etc..If sound-type or video type, semantic parsing and voice solution are also related to
Analysis.
Decomposing module 402 is used to be divided the user's request according to default service scenarios knowledge base and the command information
Solution is into multiple sub-services.
Retrieving module 403 is used to obtain available service provider names according to the multiple sub-services.Optional real
Apply in example, available service provider is the service provider of the registration of warp-wise the system, by providing registration interface, can be obtained
Obtain available service provider names.
Feedback module 404, which is used to provide a user, comprises at least the available clothes in feedback information, the feedback information
Business provider title.
Fig. 1 method is corresponding with the system of the present embodiment, therefore, in the present embodiment, is carried out in relatively simple mode
Description.
Fig. 5 is the structure chart of the decomposing module of full dose service system according to embodiments of the present invention.
Decomposing module 402 resolves into the user's request according to default service scenarios knowledge base and the command information
Multiple sub-services.
Including keyword extracting unit 4021, keyword retrieval unit 4022 and sub-services determining unit 4023.
Keyword extracting unit 4021 is used to extract keyword from command information.
Keyword retrieval unit 4022 is used for according to the default service scenarios knowledge base of the keyword retrieval.
Sub-services determining unit 4023 is used to determine the corresponding each sub-services of the user's request according to retrieval result
Type of service, the service link included comprising service scenarios and each service scenarios.
In an optional embodiment, as shown in fig. 6, service scenarios knowledge base includes the data of multiple sub-services,
And each sub-services are made up of business game machine, three examples of service scenarios and link node, each service scenarios model includes
Service type, service state services main ring section, auxiliary link set, service goal set, service interaction set；Business scenario
In service main ring section can dynamically add link node to construct with auxiliary link, the target of whole service scenarios has each ring
The common factor composition that attribute in section is set, the interaction content carried out for the target of clear and definite service scenarios is also each node
Interaction set collects.Service scenarios in face of different occasions are assembled and driven by business game machine.
Illustrate.In the business scenario that order is taken out for one, the Sichuan-style pork in service scenarios, Spicy diced chicken with peanuts, fish
Fragrant shredded meat can provide (therefore being used as a service scenarios) by a restaurant, can also be divided into three as a link node
One link node of correspondence in individual different scene, each one restaurant of scene correspondence, each scene, is Sichuan-style pork, palace respectively
Protect diced chicken, fish-flavoured shredded pork.In the instantiation process of link node, as by the interaction with user by the attribute of link node
The process that information is filled up.For example, to user's query：1. you like what meat dish or vegetable dish2. this present season, eat fish
Well, recommend to youAnd the property value of link node is obtained based on answer.
It is pointed out that the data of service scenarios knowledge base need to safeguard.Therefore, above-mentioned full dose service system also includes
One configuration module, for providing interface, in order to safeguard the data in service scenarios knowledge base.For example, passing through big data point
The mode of analysis extracts the relevant information of each node, and then attendant carries out the matching of service scenarios by configuration module.
In addition, in another optional embodiment, above-mentioned full dose service system also includes：Order module, for basis
Available service provider names are release order to service provider, and sequence information is fed back into user.
The problem of for being placed an order in multiple applications to obtain different services the need in the prior art, what the present invention was provided
Full dose service system, as the bridge between user and multiple applications, user can submit any need in full dose service system
Ask, system is analyzed and recognized to demand, and find corresponding service provider and be supplied to user.Further, system can
The sub-services provided with reservation service provider, and user only needs to carry out lump-sum settlement in system.The system is helped
In simplifying user's operation, more facilities are provided the user with.
The modules or module of system can be realized by hardware, firmware or software.Software for example including using JAVA,
The coded program of the various programming language formation such as C/C++/C#, SQL.Although providing of the invention real in method and method legend
The step of applying and the order of step, but the step realize as defined in the executable instruction of logic function can group again
Close, so as to generate new step.The order of the step also should not be restricted solely in methods described and method legend
Sequence of steps, can at any time be adjusted according to the need for function.For example by some steps therein parallel or according to opposite suitable
Sequence is performed.
System and a method according to the invention can be deployed on single or multiple servers.For example, can will be different
Module is disposed on a different server respectively, forms private server.Or, can the distributed deployment on multiple servers
Identical functional module, module or system, to mitigate load pressure.The server includes but is not limited in same LAN
And pass through Internet multiple PCs, PC server, rolling reamer machine, supercomputers connected etc..
The preferred embodiments of the present invention are the foregoing is only, are not intended to limit the invention, for those skilled in the art
For, the present invention can have various changes and change.It is all any modifications made within spirit and principles of the present invention, equivalent
Replace, improve etc., it should be included in the scope of the protection.
Claims (13)
1. a kind of method that full dose service is provided, including：
Obtain the command information for representing user's request；
The user's request is resolved into by multiple sub-services according to default service scenarios knowledge base and the command information；
Available service provider names are obtained according to the multiple sub-services；And
Provide a user and the available service provider names are comprised at least in feedback information, the feedback information.
2. according to the method described in claim 1, in addition to：According to the available service provider names to service provider
Release order, and the sequence information is fed back into user.
3. method according to claim 2, wherein, it is described according to default service scenarios knowledge base and the command information
The user's request is resolved into multiple sub-services includes：
Keyword is extracted from the command information；
The default service scenarios knowledge base according to the keyword retrieval；And
Determine what the corresponding type of service of the user's request, service scenarios and each service scenarios were included according to retrieval result
Service link.
4. according to the method described in claim 1, in addition to：Registration interface is provided to service provider, to obtain available clothes
Business provider title.
5. according to the method described in claim 1, wherein, the multiple interaction that the command information passes through with user is obtained.
6. according to the method described in claim 1, in addition to：Maintenance interface is provided, in order to safeguard the service scenarios knowledge
Data in storehouse.
7. according to the method described in claim 1, wherein, the type of the command information is following at least one：Text type,
Sound-type, video type.
8. a kind of full dose service system, including：
Acquisition module, the command information of user's request is represented for obtaining；
Decomposing module is more for being resolved into the user's request according to default service scenarios knowledge base and the command information
Individual sub-services；
Module is retrieved, for obtaining available service provider names according to the multiple sub-services；And
Feedback module, the available service offer is comprised at least for providing a user in feedback information, the feedback information
Business's title.
9. full dose service system according to claim 7, in addition to：Order module, for according to the available service
Provider's title is release order to service provider, and the sequence information is fed back into user.
10. full dose service system according to claim 9, wherein, the decomposing module includes：
Keyword extracting unit, for extracting keyword from the command information；
Keyword retrieval unit, for according to the default service scenarios knowledge base of the keyword retrieval；And
Sub-services determining unit, the service class for determining the corresponding each sub-services of the user's request according to retrieval result
Type, the service link included comprising service scenarios and each service scenarios.
11. full dose service system according to claim 8, wherein, the acquisition module is repeatedly and in the interaction of user
Constantly obtain the command information.
12. full dose service system according to claim 8, in addition to：Configuration module, for providing interface, in order to tie up
The data protected in the service scenarios knowledge base.
13. full dose service system according to claim 8, wherein, the type of the command information is following at least one：
Text type, sound-type, video type.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201710249349.2A CN107194756A (en) | 2017-04-17 | 2017-04-17 | The method and full dose service system of full dose service are provided |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201710249349.2A CN107194756A (en) | 2017-04-17 | 2017-04-17 | The method and full dose service system of full dose service are provided |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109670766A (en) * | 2017-10-13 | 2019-04-23 | 阿里巴巴集团控股有限公司 | Information processing method, device, terminal and server |
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| CN104079640A (en) * | 2014-06-24 | 2014-10-01 | 袁蔚 | User service delivery method and system |
| CN106156275A (en) * | 2016-06-23 | 2016-11-23 | 上海觅星网络科技有限公司 | A kind of method and apparatus of singulated inquiry |
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2017
- 2017-04-17 CN CN201710249349.2A patent/CN107194756A/en active Pending
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101184054A (en) * | 2007-02-28 | 2008-05-21 | 腾讯科技（深圳）有限公司 | Method, system and server of implementing product or service reservation through network |
| CN104079640A (en) * | 2014-06-24 | 2014-10-01 | 袁蔚 | User service delivery method and system |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN109670766A (en) * | 2017-10-13 | 2019-04-23 | 阿里巴巴集团控股有限公司 | Information processing method, device, terminal and server |
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Application publication date: 20170922 |