CN107103399A - Method and apparatus for the workflow of control business - Google Patents
Method and apparatus for the workflow of control business Download PDFInfo
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Abstract
The present invention relates to a kind of method and apparatus of the workflow for control business, wherein, method includes：Obtain the content of the session relevant with business；Whether based on the content of the session, another flow nodes will be transferred to from current flow nodes by judging the workflow of the business, wherein, the session has had at least one user participation；When judged result is affirmative, the workflow of the business is transferred to another flow nodes.By such scheme, the control of workflow is combined with session, the conversation message sent based on user can just push the work forward the progress of flow, it is more convenient flexibly, mode of operation is also more user friendly.
Description
Technical field
The present invention relates to field of computer technology, a kind of more particularly to workflow for control business
Method and apparatus.
Background technology
With developing rapidly for computer and informationization technology, it is automatic that most enterprise all employs office
Workflow (workflow) control system of change etc., such as customer service, technical support, confession
Answer chain management, engineering manufacture in terms of Row control, with improve the operating efficiency of all departments in enterprise,
Realize the service quality of accurate process control or enhancing to client.
Work flow control system is mainly used in, to realize some business objective of enterprise, utilizing computer skill
Art, between participant and system or between multiple participants, comes from according to predetermined rule and flow
Dynamic transmission document, information or or execution task.
However, existing WorkFlow Managerment method is generally required after User logs in process management system manually
Ground is filled in, submission form or operated, and carrys out the progress of push process, flexibility is poor.
The content of the invention
In view of the above problems, it is proposed that the present invention overcomes above mentioned problem or at least portion to provide one kind
The method and apparatus of the workflow for control business solved the above problems with dividing.
There is provided a kind of workflow for control business for embodiment according to an aspect of the present invention
Method, including：The content of the session relevant with business is obtained, based on the content of the session, is judged
Whether the workflow of the business will be transferred to another flow nodes from current flow nodes, its
In, the session has had at least one user participation；When judged result is affirmative, by the business
Workflow be transferred to another flow nodes.
Wherein, methods described also includes：The session is managed according to another described flow nodes.
Wherein, included according to another described flow nodes to manage the session：Will with it is described another
The relevant user of flow nodes is added to the session.
Wherein, also included to manage the session according to another described flow nodes：By the session
Historical content is sent to added user.
Wherein, the session includes the instant messaging session between multiple users.
Wherein, the content of the session include it is following in one or more：Text, picture, audio,
And video.
Wherein, whether judge the workflow of the business will be transferred to another from current flow nodes
Flow nodes include：The text is identified to determine whether there is and another described flow nodes
Corresponding keyword；There is the keyword if it is present current flow nodes are transferred to
Another flow nodes.
There is provided a kind of workflow for control business for embodiment according to a further aspect of the present invention
Device, including：Conversation module, the content for obtaining the session relevant with business；Workflow mould
Block, for the content based on the session relevant with business, judges whether the workflow of the business will be from
Current flow nodes are transferred to another flow nodes, wherein, the session has had at least one use
Family is participated in；And when judged result is affirmative, the workflow of the business is transferred to described another
Flow nodes.
Wherein, the conversation module is additionally operable to：The session is managed according to another described flow nodes.
Wherein, the conversation module is further used for：By the user relevant with another described flow nodes
It is added to the session.
Wherein, the conversation module is further used for：The historical content of the session is sent to and added
User.
Wherein, the session includes the instant messaging session between multiple users.
Wherein, the content of the session include it is following in one or more：Text, picture, audio,
And video.
Wherein, the conversation module is further used for：The text is identified to determine whether there is
The keyword corresponding with another described flow nodes；And if it is present by current flow section
Point is transferred to another flow nodes that there is the keyword.
The method or apparatus of the workflow of control business according to the above embodiment of the present invention, the present invention is real
Apply example to be combined the control of workflow with the conversational communication of instant message etc., be based on what user sent
When the progress of workflow that can just promote business of message, it is more convenient flexibly.
Brief description of the drawings
By reading the detailed description of hereafter preferred embodiment, various other advantage and benefit for
Those of ordinary skill in the art will be clear understanding.In the accompanying drawings：
Fig. 1 shows the exemplary architecture of the work flow control system of the embodiment of the present invention；
Fig. 2A shows the example workflow process control device of the embodiment of the present invention；
Fig. 2 B show the example of the workflow of the control business of the embodiment of the present invention；
Fig. 3 shows the method for the workflow according to an embodiment of the invention for control business
Flow chart；
The method that Fig. 4 shows the workflow in accordance with another embodiment of the present invention for control business
Flow chart；
Fig. 5 shows the device of the workflow according to an embodiment of the invention for control business
Structured flowchart；
Fig. 6 shows the device of the workflow according to an embodiment of the invention for control business
Structural representation.
Embodiment
The exemplary embodiment of the disclosure is more fully described below with reference to accompanying drawings.Although showing in accompanying drawing
The exemplary embodiment of the disclosure is shown, it being understood, however, that may be realized in various forms the disclosure
Without that should be limited by embodiments set forth here.Conversely it is able to more there is provided these embodiments
The disclosure is completely understood by, and can be by the technology for conveying to this area of the scope of the present disclosure completely
Personnel.
Fig. 1 shows the exemplary architecture of the work flow control system 100 of the embodiment of the present invention, such as Fig. 1
Shown, work flow control system includes：WorkFlow Managerment device 10, conversational device 20, terminal
30 and network 40.
In work flow control system 100, network 40 may, for example, be internet, LAN, wide
Domain net or its combination.WorkFlow Managerment device 10, conversational device 20 and terminal 30 pass through net
Network 40 is communicated.In one example, work flow control system 100 may, for example, be in enterprise
The automatic official business system in portion, then WorkFlow Managerment device 10, conversational device 20 and terminal 30 are logical
The LAN of enterprise, Intranet is crossed to be communicated.In another example, work flow control system 100
In at least one terminal 30 positioned at different location can use VPN technologies, via internet, come
Realize the remote access to other-end 30 and WorkFlow Managerment device 10.
WorkFlow Managerment device 10 is used as the clothes that workflow is performed in work flow control system 100
Device is engaged in operate.Term " workflow " herein refers to existing to a part or whole part of a business
Automation under computer application environment.Wherein it is possible to including multiple tasks are monitored, explained with
And perform in order.Wherein, the task in workflow may be completed by one or more people, it is also possible to
Completed, can also have been cooperated by one or more people with software systems by one or more software systems
Into.
Usually, the workflow of business is a predefined flow.It is made up of multiple nodes, often
Individual node includes specific task.WorkFlow Managerment device 10 is used for such predefined flow
It is defined, explain and runs.Specifically, this is stored on WorkFlow Managerment device 10 to make a reservation for
The flow of justice, and provide running environment for these execution for predefining flows.
Herein, the executor of the task on each node of workflow is referred to as " user ".Example
Such as, user can be the employee of all departments of enterprise, or can be the client for carrying out Quality Feedback.With
Family performs action the entering with push process relevant with each node in workflow by terminal 30
Exhibition.In existing Workflow system, it is described action for example can include login system after submission form,
Upper transmitting file etc..
Exemplary terminal device 30 can include smart mobile phone, tablet device, desktop computer, knee
Mo(u)ld top half calculate, personal digital assistant and can be sent and received by network 40 data it is any its
His electronic equipment.
Usually, in work flow control system 100, on terminal device 30 run browser or its
His client-side program.When user completes corresponding task, stepped on by the browser or client-side program
Management system is recorded, is manually operable to update the state of respective nodes in operation flow, to promote work
Make the progress of flow.
In an embodiment of the present invention, the client for conversating is also equipped with terminal device 30
Program, such as instant message application program.User can also be interacted by the client-side program or
Interacted with WorkFlow Managerment device 10.
Correspondingly, conversational device 20 is also included in the work flow control system 100 of the embodiment of the present invention,
Conversational device 20 may be used to provide between above-mentioned user or user and WorkFlow Managerment device
Session between 10, and the session is associated with one or more business.Specifically, the present invention is real
Apply the conversational communication that the session described in example is generally referred to as being participated in by least one user.For example, the meeting
Words can be the session based on instant message.
As that will recognize from below, in some embodiments, conversational device 20 can be implemented
For a part for WorkFlow Managerment device 10.In other embodiments, conversational device 20 can be with
By instant message, application provider provides, and realizes outside WorkFlow Managerment device 10.
In embodiments of the present invention, conversational device 20 can obtain the content of session from terminal 30, and will
Session content is supplied to WorkFlow Managerment device 10.Dialogue-based interior of WorkFlow Managerment device 10
Hold to promote the execution of business.
Fig. 2A shows the exemplary construction of WorkFlow Managerment device 10 according to embodiments of the present invention, such as
Shown in Fig. 2A, WorkFlow Managerment device 10 further comprises workflow design device 101, work
Flow actuator 102, session manager 103 and database 104.
Workflow design device 101 is used to be defined the workflow of business.For example, workflow
Designer 101 can provide patterned user interface, for user by the interface come design cycle.
The design of flow can include drawing node, the addition contextual information relevant with node, definition node it
Between relation, the access rights etc. of node are set.Workflow design device 101 can be also used for fixed
The operation flow of justice is modified, for example, addition or deletion of node, the contextual information of modification node etc..
In one example, workflow design device 101 is used to generate workflow template.Workflow template
It can be stored in database 104.Workflow actuator 102 instantiates above-mentioned workflow template,
Obtain workflow example 105.As illustrated in fig. 2, workflow example 105 can include multiple sections
Point T1, T2, T3, T4 and T5.Specifically, each node therein represents one in convection current journey
The processing procedure of task.Each node can also include contextual information.Specifically, contextual information can
Retouched with the task including the user being associated with the node, the routing iinformation relevant with the node, the node
State.Wherein, routing iinformation refers to the annexation between the node and other nodes, times of node
Business description can include the trigger condition of node, complete condition, authority information etc..Node may be by user
To perform, it is also possible to automatically carried out by system.
In one embodiment of the invention, in workflow example 105 node T1, T2, T3,
And T4 may be performed by multiple user collaborations.For example, T2, T3 are performed by John, T1, T4 by
Mike is performed.In this case, the user that multiple cooperations are performed is interacted by instant messaging session
The information relevant with workflow.
Workflow actuator 102 is used for the execution of flow.In embodiments of the present invention, workflow is held
Content of the row device 102 based on the instant messaging session relevant with business come between flow nodes shift, with
Push process is in progress.
WorkFlow Managerment device 10 also includes session manager 103.In certain embodiments, such as scheming
In work flow control system 100 shown in 1, session manager 103 has corresponding with conversational device 20
Be used for communicate api interface.By the interface, session manager 103 can obtain multiple terminals
The content of session between 30, and 20 pairs of sessions of conversational device can be indicated by the interface
It is managed.(for example add or delete including adjustment session members as an example, being managed to session
Member), preserve historical content, the sending out notice etc. of session.
In certain embodiments, the workflow of execution business is started in response to workflow actuator 102,
For example, when workflow actuator 102 starts a workflow example according to workflow template,
Session manager 103 can set up a session, and can be associated with the workflow by the session.
When session manager 103 sets up such session, session manager 103 can be from database 104
Obtain the multiple users relevant with the business and be all added to all these users in session.For example, will
Above-mentioned node T1, T2, T3 and T4 executor John, Mike is added in the session.
In further embodiments, as described below, session manager 103 is in each flow nodes
By in the user adding to conversation associated with the flow nodes, for example, in node T1, only Mike ginseng
Plus session, then, in node T2, John is added in session.
In the embodiment of the present invention, the session that workflow actuator 102 is provided according to session manager 103
Content judges whether the workflow of business will be transferred to another flow section from current flow nodes
Point.In certain embodiments, instant messaging session includes text message.Workflow actuator 102
Text information is identified to determine whether there is the pass corresponding with the task description of present node
Keyword, or with the presence or absence of the keyword corresponding with another node.Wherein, task description can include
Represent the keyword of the completion condition of node.There is such keyword if detected in session content,
Then the workflow of business is transferred to another node by workflow execution device 102 from present node.
Further, workflow actuator 102 enters after another node, above and below the node
Literary message is supplied to session manager 103.In one example, the context message of node includes and this
The associated user of node, then session manager 103 user can be added in instant messaging session.
In other examples, session manager 103 can also start new session, close current reply or incite somebody to action
Some users remove from session.
Workflow actuator 102 and session manager 103 repeat said process, until business
Workflow terminates.
Referring now to Fig. 2 B, Fig. 2 B show showing for the workflow of the control business of the embodiment of the present invention
Example.Process in example is based on also show the instant message in terminal in instant messaging session, Fig. 2 B
The example user session interface 300 of application.Specifically, in this example, field engineer John with
Customer engineer Mike is cooperated, and solution is provided for the product problem of client, and final by Lucy
Audit the solution.As shown in Figure 2 B, example includes following process.
Assuming that safeguarding a session associated with above-mentioned business in conversational device.First, John is in terminal
Instant message application program session interface 200 in start instant messaging session.In response to instant message
The startup of session, workflow actuator 102 starts from node 210.
The task that node 210 includes is to carry out site inspection.John is carried out after site inspection, finds to need
More customer informations.As shown in session interface 200, John can input text in a session
For example including keyword " customer information " in information, text message.
Correspondingly, session manager 103 obtains the keyword via conversational device.Workflow actuator
102 according to the keyword, determines that the keyword is corresponding with node 220.Thus, enter workflow
Node 220.
The contextual information of the analysis node 220 of workflow actuator 102, for example, node is about 220
Literary information shows that the executor of the task of the node is customer engineer Mike.Then, Mike will be added
Enter into session.Further, the historical content of session can also be supplied to Mike.
The historical content that Mike passes through browsing session, it is thus understood that the current state of product problem and by
The modes such as word, uploading pictures are inputted in session corresponding customer information is supplied to John.Workflow
Journey actuator 102 can carry out semantic analysis by the text message inputted to Mike, to determine node
Whether 220 perform completion.For example, when detecting keyword " completion ", according between node
Routing iinformation enters next node 230.In one example, Mike is without the power for participating in node 230
Limit, then can remove Mike from session.
Task in node 230 is turned in a report by John.In a similar way, workflow is performed
Device 102 analyzes the session content from John, it is determined whether enter ingress 240.In one example,
In the node, John can also upload problem report, photo site etc. by session interface 200.
In node 240, project auditor Lucy is added into session, and by history meeting in the session
The report that words content and John are uploaded is supplied to Lucy, is checked by Lucy, examination ＆ verification problem is reported.
After Lucy confirms, workflow terminates.At this moment, instant message service 103 can close instant message meeting
Words.
Referring now to Fig. 3, Fig. 3 shows the work according to an embodiment of the invention for control business
Make the flow chart of the method 300 of flow.In figure 3, the example in reference picture 2B is described,
Specifically, the terminal for the John operations that first terminal hereinafter corresponds in Fig. 2 B examples, second eventually
The terminal for the Mike operations that end corresponds in Fig. 2 B.And to simplify discussion, in figure 3, session dress
Realization is put in WorkFlow Managerment device.As shown in figure 3, method 300 comprises the following steps：
Step S310, first terminal starts the session relevant with workflow.For example, John passes through at this
The graphical interfaces for starting session is clicked in the user interface of the client-side program of support session.In some implementations
In example, the option of operation flow is also provided in user interface, user's selection operation flow is set up for being somebody's turn to do
The session of operation flow.Session initiation request is sent in WorkFlow Managerment device by first terminal.Can
Selection of land, the session is to be based on instant messaging session.
Step S320, according to the session initiation request received, WorkFlow Managerment device is set up and the
Session between one terminal.
Session can be associated by WorkFlow Managerment device with corresponding business, and John is added into session,
Meanwhile, operation flow enters first node.
Step S330, first terminal sends conversation message.
For example, John have sent some information that site inspection is obtained.Afterwards, " I needs transmission message
More customer informations ".
Step S340, WorkFlow Managerment device judges whether to be transferred to another according to the content of session
Individual flow nodes.
For example, WorkFlow Managerment device carries out the task description of the content of session and first node
Match somebody with somebody, determine whether the task in first node is performed completion.If performing completion, WorkFlow Managerment
Device determines Section Point according to the routing iinformation relevant with first node.Or, in the present embodiment,
WorkFlow Managerment device detects keyword " customer information ", finds the keyword and the phase of node 220
Association, then makes flow enter ingress 220.
The user associated with Section Point is added to session by step S350, WorkFlow Managerment device
In.
WorkFlow Managerment device for example learns appointing for the offer customer information in node 220 from database
Business is arranged to be completed by Mke, and Mike is added into session.
The historical content of session is supplied to and Section Point phase by step S360, WorkFlow Managerment device
The user of association.
The John site inspection information inputted in a session is supplied to second terminal, in second terminal
Shown in instant message application interface, so that the information of the Mike Current developments and John for understanding business is needed
Ask.
Step S370, first terminal conversates with second terminal.
Mike is recognized after Current developments and issue requirement, can in a session be carried out with John in real time
Exchange.
In certain embodiments, after step s 370, method 300 returns to step S340, according to
The content for the session that one terminal is carried out with second terminal judges whether to enter subsequent node.Method 300 is repeated
Said process is performed, until all nodes are all performed completion.
According to the above embodiment of the present invention, by the control and the communication meeting of instant message etc. of workflow
Words are combined, the transfer of the flow that pushed the work forward using session content among the nodes, simultaneously, additionally it is possible to
Session is controlled according to the execution state of workflow.By the program, it is based on what user sent
When message can just perform complete workflow in task, it is more convenient flexibly.The operation of instant message
Mode is also more user friendly.
Other deformations
Although it should be appreciated by those skilled in the art that in the above embodiments, using instant messaging session as
Example is illustrated, but the invention is not limited in this.In some other embodiment of the present invention, meeting
Words can also be any conversational mode of the prior art such as short message, social networks.
Although it should be appreciated by those skilled in the art that in the above embodiments, by session content
Text semantic recognize and extract keyword, and the mode that the keyword is compared with the task description of node
To determine Section Point, when the invention is not limited in this.In some other embodiment of the present invention,
Session content can also include picture, audio, video, file etc..In such a case, it is possible to figure
Picture, video etc. carry out pattern-recognition to realize above-mentioned purpose.In other embodiments of the present invention, also
Above-mentioned purpose can be realized according to the type of session content.For example, relative with user's registration flow at one
, it is necessary to which user uploads the personal photo of BMP forms in one node of the workflow answered.Such case
Under, user can issue such photo directly in instant messages application, under present node state,
When detecting the personal photo of BMP forms, it is believed that the task of present node has been completed, it can enter
Next node.
Although it should be appreciated by those skilled in the art that in the above embodiments, conversational services are implemented as
A part for WorkFlow Managerment device, but the present invention is not limited thereto.In some other reality of the present invention
Apply in example, the provider that conversational communication service is applied by instant message provides.For example, the instant message should
With can be wechat.In this case, the WorkFlow Managerment device of the embodiment of the present invention can be safeguarded
One common platform account, the content of session is obtained by the API interacted with wechat platform and to meeting
Words are managed.
The method that Fig. 4 shows the workflow according to an embodiment of the invention for control business
400 flow chart, as shown in figure 4, method 400 comprises the following steps：
Step S410, obtains the content of the session relevant with business.
Step S420, based on the content of the session, judges whether the workflow of the business will be from
Current flow nodes are transferred to another flow nodes.
As described above, session can be instant messaging session.
In this example, instant messaging session includes text message.In this case, step S410 enters
One step is corresponding with another flow nodes to determine whether there is including text message is identified
Keyword.If it is judged that being affirmative, then step S420 is performed.
Step S430, another flow nodes is transferred to by the workflow of business.
In alternative embodiments, method 400 can also include step S440, according to another flow
Node is managed to session.
Described by each embodiment as mentioned in the above, session, which is managed, can include starting session, close
Close words, the user associated with Section Point be added in session or is removed from session, will be with the
The historical content of the relevant conversational communication of two nodes is supplied to the user associated with Section Point, Yi Ji
In session one or more of combination in prompting or notice etc. is sent to user.The historical content can be with
File, picture of issue for being uploaded in a session including text message, user etc..
Fig. 5 shows the device of the workflow according to an embodiment of the invention for control business
500 structured flowchart.The device 500 can using the mode of software, hardware or software and hardware combining come
Realize.
As shown in figure 5, device 500 includes work flow template 510 and conversation module 520.Wherein,
Work flow template 510 is used for the content based on the session relevant with business, judges the work of the business
Whether flow will be transferred to another flow nodes from current flow nodes；And when judged result is willing
Regularly, the workflow of the business is transferred to another flow nodes.Conversation module 520 is used for
Obtain the content of the session relevant with business.
In a kind of embodiment of the embodiment of the present invention, conversation module 520 is additionally operable to：According to institute
Another flow nodes is stated to manage the session.
In a kind of embodiment of the embodiment of the present invention, conversation module 520 is further used for：Will
The user relevant with another described flow nodes is added to the session
In a kind of embodiment of the embodiment of the present invention, conversation module 520 is further used for：Will
The historical content of the session is sent to added user.
In a kind of embodiment of the embodiment of the present invention, session is including instant between multiple users
Message session.
In a kind of embodiment of the embodiment of the present invention, the content of session include it is following in one
Or it is multinomial：Text, picture, audio and video.
In a kind of embodiment of the embodiment of the present invention, work flow template 510 is further used for：
The text is identified to determine whether there is the key corresponding with another described flow nodes
Word；And if it is present current flow nodes are transferred to another stream that there is the keyword
Cheng Jiedian.
Fig. 6 shows the server of the workflow according to an embodiment of the invention for control business
600 structural representation, as shown in fig. 6, server 600 includes：For storing executable instruction
Memory 610, and the processor 620 being connected with memory 610, wherein, processor 620 can be with
Perform the operation performed by the modules of aforementioned means 500.
Embodiments of the invention also provide a kind of machine readable media, and executable instruction is stored thereon, when this
When executable instruction is performed so that machine realizes the operation of processor 620.
It will be appreciated by those skilled in the art that each embodiment disclosed above can be real without departing from invention
Various changes and modifications are made in the case of matter.Therefore, protection scope of the present invention should be by appended power
Sharp claim is limited.
Claims (15)
1. a kind of method of workflow for control business, including：
Obtain the content of the session relevant with business；
Based on the content of the session, judge whether the workflow of the business will be from current flow section
Point is transferred to another flow nodes, wherein, the session has had at least one user participation；
When judged result is affirmative, the workflow of the business is transferred to another flow section
Point.
2. according to the method described in claim 1, wherein, methods described also includes：According to described another
One flow nodes manage the session.
3. method according to claim 2, wherein, according to another described flow nodes come pipe
Managing the session includes：
The user relevant with another described flow nodes is added to the session.
4. method according to claim 2, wherein, according to another described flow nodes come pipe
Managing the session also includes：
The historical content of the session is sent to added user.
5. the method according to claim any one of 1-4, wherein, the session includes multiple use
Instant messaging session between family.
6. according to the method described in claim 1, wherein, the content of the session include it is following in
One or more：Text, picture, audio and video.
7. method according to claim 6, wherein, judge the business workflow whether
To be transferred to another flow nodes from current flow nodes includes：
The text is identified corresponding with another described flow nodes to determine whether there is
Keyword；
If it is present current flow nodes to be transferred to another flow section that there is the keyword
Point.
8. a kind of device of workflow for control business, including：
Conversation module, the content for obtaining the session relevant with business；
Work flow template, for the content based on the session, judging the workflow of the business is
It is no to be transferred to another flow nodes from current flow nodes, wherein, the session has had at least
One user participates in；And
When judged result is affirmative, the workflow of the business is transferred to another flow section
Point.
9. device according to claim 8, wherein, the conversation module is additionally operable to：According to institute
Another flow nodes is stated to manage the session.
10. device according to claim 9, wherein, the conversation module is further used for：
The user relevant with another described flow nodes is added to the session.
11. device according to claim 9, wherein, the conversation module is further used for：
The historical content of the session is sent to added user.
12. the device according to claim any one of 9-11, wherein, the session includes multiple use
Instant messaging session between family.
13. device according to claim 8, wherein, the content of the session include it is following in
One or more：Text, picture, audio and video.
14. a kind of server of workflow for control business, including：
Memory,；And
Processor, the operation any one of 1-7 is required for perform claim.
15. a kind of computer-readable medium, is stored thereon with executable instruction, when the executable instruction
When being performed so that machine perform claim requires the operation included by any one of 1-7.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610096756.XA CN107103399A (en) | 2016-02-22 | 2016-02-22 | Method and apparatus for the workflow of control business |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201610096756.XA CN107103399A (en) | 2016-02-22 | 2016-02-22 | Method and apparatus for the workflow of control business |
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| CN201610096756.XA Pending CN107103399A (en) | 2016-02-22 | 2016-02-22 | Method and apparatus for the workflow of control business |
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Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
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