CN106912021A - A kind of method for realizing self-help service for user, equipment and system - Google Patents

A kind of method for realizing self-help service for user, equipment and system Download PDF

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Publication number
CN106912021A
CN106912021A CN201710150838.2A CN201710150838A CN106912021A CN 106912021 A CN106912021 A CN 106912021A CN 201710150838 A CN201710150838 A CN 201710150838A CN 106912021 A CN106912021 A CN 106912021A
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CN
China
Prior art keywords
service
information
user
service provider
user equipment
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Granted
Application number
CN201710150838.2A
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Chinese (zh)
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CN106912021B (en
Inventor
顾正相
王飞
童小林
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Shanghai Zhangmen Science and Technology Co Ltd
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Shanghai Zhangmen Science and Technology Co Ltd
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Publication of CN106912021A publication Critical patent/CN106912021A/en
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Publication of CN106912021B publication Critical patent/CN106912021B/en
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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02—Services making use of location information
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/52—Network services specially adapted for the location of the user terminal
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02—Services making use of location information
    • H04W4/023—Services making use of location information using mutual or relative location information between multiple location based services [LBS] targets or of distance thresholds
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W48/00—Access restriction; Network selection; Access point selection
    • H04W48/16—Discovering, processing access restriction or access information
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W64/00—Locating users or terminals or network equipment for network management purposes, e.g. mobility management
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W76/00—Connection management
    • H04W76/10—Connection setup

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Computer Security & Cryptography (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The purpose of the application is to provide a kind of method for realizing self-help service for user, equipment and system.Compared with prior art, the user equipment of the application passes through service configured information of the scan service provider on customer location, set up the wireless connection between the WAP of user equipment and the service provider, the network equipment sends the service page of the corresponding service provider of the WAP to the user equipment, the user can in the service page of the service provider selection target information on services, then the corresponding service location information of the customer location and the destination service information are sent to the service provider via the network equipment by the user equipment；The application associates the service page of the service provider with WAP, in order to the service provider preferably for the user provides service, optimizes Consumer's Experience, improves service quality.

Description

A kind of method for realizing self-help service for user, equipment and system
The priority of this case requirement CN201611238930.6
Technical field
The application is related to the communications field, more particularly to a kind of technology for realizing self-help service for user.
Background technology
The life that the development of Internet technology gives people brings great convenience, meanwhile, people are for wireless network Demand is also increasingly come greatly, and many businessmans all can be in its management place for customer provides WAP, and make things convenient for customers online.So And, in the prior art, customer cannot preferably receive the clothes that businessman provides by connecting the WAP of businessman's offer All there is space to be optimized in business, the experience of businessman and customer both sides.
The content of the invention
One purpose of the application is to provide a kind of method for realizing self-help service for user, equipment and system.
According to the one side of the application, there is provided a kind of side for being used to realize self-help service for user at user equipment end Method, wherein, the method includes：
Service configured information by scan service provider on customer location, sets up user equipment and is carried with the service Wireless connection between the WAP of supplier, wherein, the customer location is located at the coverage of the service provider；
The service page of the service provider that map network equipment sends is received by the wireless connection；
Obtain the destination service information that the user selects from the service page of the service provider；
The corresponding service location information of the customer location and the destination service information are sent out via the network equipment Deliver to the service provider.
According to further aspect of the application, there is provided a kind of side for being used to realize self-help service for user at network equipment end Method, wherein, the method includes：
The service page of the corresponding service provider of the WAP is sent to the user equipment；
The service location information and destination service information of the user are received, wherein, the destination service information is by described User selects from the service page of the service provider；
The service location information and the destination service information are sent to the service provider.
According to the another aspect of the application, there is provided a kind of side for being used to realize self-help service for user at user equipment end Method, wherein, the method includes：
Set up the wireless connection between the WAP of user equipment and service provider；
The service page of the service provider that map network equipment sends is received by the wireless connection；
Obtain the destination service information that the user selects from the service page of the service provider；
The service location information of the user and the destination service information are sent to described via the network equipment Service provider.
According to another aspect of the application, there is provided a kind of user equipment for realizing self-help service for user, wherein, The user equipment includes：
First device, for the service configured information by scan service provider on customer location, sets up user and sets Wireless connection between the standby WAP with the service provider, wherein, the customer location is located at the service and provides The coverage of side；
Second device, the clothes for receiving the service provider that map network equipment sends by the wireless connection The business page；
3rd device, believes for obtaining the destination service that the user selects from the service page of the service provider Breath；
4th device, for by the corresponding service location information of the customer location and the destination service information via institute The network equipment is stated to send to the service provider.
According to the another aspect of the application, there is provided a kind of network equipment for realizing self-help service for user, wherein, The network equipment includes：
11st device, the service for sending the corresponding service provider of the WAP to the user equipment The page；
Tenth two devices, service location information and destination service information for receiving the user, wherein, the target Information on services is selected by the user from the service page of the service provider；
13rd device, provides for the service location information and the destination service information to be sent to the service Side.
According to the another aspect of the application, there is provided a kind of user equipment for realizing self-help service for user, wherein, The user equipment includes：
24th device, for the wireless connection between the WAP for setting up user equipment and service provider；
25th device, for receiving the service provider that map network equipment sends by the wireless connection Service page；
26th device, takes for obtaining the target that the user selects from the service page of the service provider Business information；
27th device, for by the service location information of the user and the destination service information via the net Network equipment is sent to the service provider.
According to the another aspect of the application, there is provided a kind of system for realizing self-help service for user, wherein, this is System includes user equipment as described above, and the network equipment as described above.
According to the another aspect of the application, there is provided a kind of method for realizing self-help service for user, wherein, the party Method includes：
User equipment sets up user equipment and institute by service configured information of the scan service provider on customer location The wireless connection between the WAP of service provider is stated, wherein, the customer location is located at the clothes of the service provider Business region；
The network equipment sends the service page of the corresponding service provider of the WAP to the user equipment Face；
The user equipment receives the clothes of the service provider that map network equipment sends by the wireless connection The business page；
The user equipment obtains the destination service letter that the user selects from the service page of the service provider Breath；
The user equipment by the corresponding service location information of the customer location and the destination service information send to The network equipment；
The network equipment receives the service location information and destination service information of the user；
The network equipment sends to the service provider service location information and the destination service information.
According to the another aspect of the application, there is provided a kind of method for realizing self-help service for user, wherein, the party Method includes：
User equipment sets up the wireless connection between its WAP with service provider；
The network equipment sends the service page of the corresponding service provider of the WAP to the user equipment Face；
The user equipment receives the clothes of the service provider that map network equipment sends by the wireless connection The business page；
The user equipment obtains the destination service letter that the user selects from the service page of the service provider Breath；
The user equipment sends to the network service location information of the user and the destination service information Equipment；
The network equipment receives the service location information and destination service information of the user；
The network equipment sends to the service provider service location information and the destination service information.
According to the another aspect of the application, there is provided a kind of computer-readable medium including instructing, the instruction exists So that system carries out following operation when being performed：
Service configured information by scan service provider on customer location, sets up user equipment and is carried with the service Wireless connection between the WAP of supplier, wherein, the customer location is located at the coverage of the service provider；
The service page of the service provider that map network equipment sends is received by the wireless connection；
Obtain the destination service information that the user selects from the service page of the service provider；
The corresponding service location information of the customer location and the destination service information are sent out via the network equipment Deliver to the service provider.
According to the another aspect of the application, there is provided a kind of computer-readable medium including instructing, the instruction exists So that system carries out following operation when being performed：
The service page of the corresponding service provider of the WAP is sent to the user equipment；
The service location information and destination service information of the user are received, wherein, the destination service information is by described User selects from the service page of the service provider；
The service location information and the destination service information are sent to the service provider.
According to the another aspect of the application, there is provided a kind of computer-readable medium including instructing, the instruction exists So that system carries out following operation when being performed：
Set up the wireless connection between the WAP of user equipment and service provider；
The service page of the service provider that map network equipment sends is received by the wireless connection；
Obtain the destination service information that the user selects from the service page of the service provider；
The service location information of the user and the destination service information are sent to described via the network equipment Service provider.
According to the another aspect of the application, there is provided a kind of user equipment for realizing self-help service for user, wherein, The user equipment includes：
Processor；And
It is arranged to store the memory of computer executable instructions, the executable instruction makes the place when executed Reason device：
Service configured information by scan service provider on customer location, sets up user equipment and is carried with the service Wireless connection between the WAP of supplier, wherein, the customer location is located at the coverage of the service provider；
The service page of the service provider that map network equipment sends is received by the wireless connection；
Obtain the destination service information that the user selects from the service page of the service provider；
The corresponding service location information of the customer location and the destination service information are sent out via the network equipment Deliver to the service provider.
According to the another aspect of the application, there is provided a kind of network equipment for realizing self-help service for user, wherein, The network equipment includes：
Processor；And
It is arranged to store the memory of computer executable instructions, the executable instruction makes the place when executed Reason device：
The service page of the corresponding service provider of the WAP is sent to the user equipment；
The service location information and destination service information of the user are received, wherein, the destination service information is by described User selects from the service page of the service provider；
The service location information and the destination service information are sent to the service provider.
According to the another aspect of the application, there is provided a kind of user equipment for realizing self-help service for user, wherein, The user equipment includes：
Processor；And
It is arranged to store the memory of computer executable instructions, the executable instruction makes the place when executed Reason device：
Set up the wireless connection between the WAP of user equipment and service provider；
The service page of the service provider that map network equipment sends is received by the wireless connection；
Obtain the destination service information that the user selects from the service page of the service provider；
The service location information of the user and the destination service information are sent to described via the network equipment Service provider.
Compared with prior art, service of the user equipment of the application by scan service provider on customer location refers to Show information, set up the wireless connection between the WAP of user equipment and the service provider, the network equipment is to the use Family equipment sends the service page of the corresponding service provider of the WAP, and the user can provide in the service Selection target information on services in the service page of side, then by the user equipment by the corresponding service position of the customer location Information and the destination service information are sent to the service provider via the network equipment；The application proposes the service The service page of supplier is associated with WAP, in order to the service provider preferably for the user provides clothes Business, optimizes Consumer's Experience, improves service quality.Further, in the application, the user can be by the service provider Service page submit to payment on the destination service information to ask to the network equipment, the network equipment performs institute Payment request is stated and by counterpart expenditure result while be back to the user and the service provider, for the carrying out concluded the business provides It is convenient, improve the experience of the service provider and the user both sides.
Brief description of the drawings
By the detailed description made to non-limiting example made with reference to the following drawings of reading, the application other Feature, objects and advantages will become more apparent upon：
Fig. 1 shows a kind of system topological figure for realizing self-help service for user according to the application one embodiment；
Fig. 2 shows a kind of user equipment and net for realizing self-help service for user according to another embodiment of the application The schematic diagram of network equipment；
Fig. 3 shows a kind of user equipment and net for realizing self-help service for user according to the application further embodiment The schematic diagram of network equipment；
Fig. 4 shows a kind of user equipment and net for realizing self-help service for user according to another embodiment of the application The schematic diagram of network equipment；
Fig. 5 shows a kind of method flow diagram for realizing self-help service for user according to another embodiment of the application；
Fig. 6 shows a kind of method flow diagram for realizing self-help service for user according to the application further embodiment；
Fig. 7 shows a kind of method flow diagram for realizing self-help service for user according to another embodiment of the application.
Same or analogous reference represents same or analogous part in accompanying drawing.
Specific embodiment
The application is described in further detail below in conjunction with the accompanying drawings.
In one typical configuration of the application, terminal, the equipment of service network and trusted party include one or more Processor (CPU), input/output interface, network interface and internal memory.
Internal memory potentially includes the volatile memory in computer-readable medium, random access memory (RAM) and/or The forms such as Nonvolatile memory, such as read-only storage (ROM) or flash memory (flash RAM).Internal memory is computer-readable medium Example.
Computer-readable medium includes that permanent and non-permanent, removable and non-removable media can be by any method Or technology realizes information Store.Information can be computer-readable instruction, data structure, the module of program or other data. The example of the storage medium of computer includes, but are not limited to phase transition internal memory (PRAM), static RAM (SRAM), moves State random access memory (DRAM), other kinds of random access memory (RAM), read-only storage (ROM), electric erasable Programmable read only memory (EEPROM), fast flash memory bank or other memory techniques, read-only optical disc read-only storage (CD-ROM), Digital versatile disc (DVD) or other optical storages, magnetic cassette tape, magnetic disk storage or other magnetic storage apparatus or Any other non-transmission medium, can be used to store the information that can be accessed by a computing device.Defined according to herein, computer Computer-readable recording medium does not include non-temporary computer readable media (transitory media), such as data-signal and carrier wave of modulation.
Fig. 1 shows a kind of system topological figure for realizing self-help service for user according to the application one embodiment, should System includes user equipment 1 and the network equipment 2.
Here, the network equipment 2 can automatically carry out numerical value meter including a kind of according to the instruction being previously set or store The electronic equipment with information processing is calculated, its hardware includes but is not limited to microprocessor, application specific integrated circuit (ASIC), programmable gate Array (FPGA), digital processing unit (DSP), embedded device etc..The network equipment 2 its include but is not limited to computer, net The cloud that network main frame, single network server, multiple webserver collection or multiple servers are constituted；Here, cloud is by based on cloud meter The a large amount of computers or the webserver for calculating (Cloud Computing) are constituted, wherein, cloud computing is the one of Distributed Calculation Kind, a virtual supercomputer being made up of the computer collection of a group loose couplings.The network includes but is not limited to interconnection Net, wide area network, Metropolitan Area Network (MAN), LAN, VPN, wireless self-organization network (Ad Hoc networks) etc..The user equipment 1 is wrapped Include but be not limited to any mobile electronic product that man-machine interaction can be carried out with user, such as smart mobile phone, panel computer, pen Remember this computer etc., the mobile electronic product can use any operating system, such as android operating systems, iOS operations system System, Windows operating system etc..
For simplicity, retouched by taking the network equipment 2 and a system for the composition of the user equipment 1 as an example below State.
Fig. 2 show according to a kind of user equipment 1 for realizing self-help service for user of the application another embodiment with The network equipment 2, wherein, the user equipment 1 includes first device 101, second device 102, the device of 3rd device 103 and the 4th 104, the network equipment 2 includes the 11st device 211, the tenth two devices 212 and the 13rd device 213.
Specifically, the first device 101 is built by service configured information of the scan service provider on customer location Wireless connection between the WAP of vertical user equipment 1 and the service provider, wherein, the customer location is located at described The coverage of service provider；It is corresponding that 11st device 211 sends the WAP to the user equipment 1 The service page of service provider；The second device 102 receives the institute that map network equipment 2 sends by the wireless connection State the service page of service provider；The 3rd device 103 obtains the user from the service page of the service provider The destination service information of middle selection；4th device 104 is by the corresponding service location information of the customer location and the mesh Mark information on services is sent to the service provider via the network equipment 2；Tenth two devices 212 receive the user Service location information and destination service information, wherein, the destination service information is by the user from the service provider Service page in select；13rd device 213 by the service location information and the destination service information send to The service provider.
For example, the service provider can include providing food and drink, the businessman of the service such as lodging, the customer location can be with Tables and chairs, cabinet, room including businessman management place (coverage of i.e. described service provider) etc., the service indicates letter Breath includes but is not limited to the information carriers such as Quick Response Code, three-dimension code.
Preferably, the service configured information includes the WAP information of the service provider；First dress 101 are put by service configured information of the scan service provider on customer location, the wireless of the service provider is obtained and is connect Access point information, sets up the wireless connection between the WAP of user equipment and the service provider.
User (customer of such as businessman) scans the service configured information by user equipment 1, and the user equipment 1 leads to Cross the WAP information that parsing Quick Response Code, three-dimension code etc. obtain the service provider, the WAP packet Include name information (SSID, Service Set Identifier) and access information (the related letter of the password of such as WAP Breath) etc., wireless connected according to what the access information was set up between the WAP of the user equipment 1 and the service provider Connect.Or, the WAP that the user equipment 1 obtains the service provider by parsing Quick Response Code, three-dimension code etc. is believed Breath, the access that the WAP information asks the WAP including name information etc., then to the network equipment 2 is believed Breath, the wireless connection between the WAP of the user equipment 1 and the service provider is set up further according to the access information.
For example, the service page can include the information, institute's service position such as businessman's introduction, commodity and service details, promotion Information can including the table number of customer, seat number, room number etc. information.There is provided when the user equipment 1 is connected to the service The WAP of side, the network equipment 2 sends the service page of the service provider, institute to the user equipment 1 Stating user can be by the service page selection target information on services (such as putting single etc.).Then, the network equipment 2 receives institute The destination service information and the service location information of the transmission of user equipment 1 are stated, and forwards it to the service and provided Side.
Preferably, the user equipment 1 also includes the 5th device (not shown)；5th device determines the use The corresponding service location information in family position；Wherein, the 4th device 104 is by the service location information and the destination service Information is sent to the service provider via the network equipment 2.
For example, determine the mode of the corresponding service location information of the customer location can include：The user manually will The customer location corresponding service location information input user equipment 1, or, the user equipment 1 parses the clothes Business configured information and obtain the corresponding service location information of the customer location.
It is highly preferred that the 5th device determines the corresponding service bit of the customer location according to the service configured information Confidence ceases.
In the present embodiment, the user (customer of such as businessman) scans the service and indicates letter by user equipment 1 Breath, the user equipment 1 is by parsing the access that the service configured information obtains the WAP of the service provider Information (the password relevant information of such as WAP) and the corresponding service location information of the customer location.
It is highly preferred that the user equipment 1 also includes the 6th device (not shown), the network equipment 2 also includes 14th device (not shown), the 15th device (not shown) and the 16th device (not shown)；Described Six devices send one or more wireless access that the user equipment 1 is detected in the customer location to the network equipment 2 Point and its wireless signal strength information；14th device receives the user equipment 1 of the transmission of user equipment 1 in institute State one or more WAPs and its wireless signal strength information of customer location detection；15th device is according to institute State one or more WAPs and its wireless signal strength information determines the service location information of the user；Described tenth The service location information is back to the user equipment 1 by six devices；5th device receives the network equipment 2 and is based on The corresponding service position of the customer location that one or more of WAPs and its wireless signal strength information are returned Information.
For example, influence the wireless signal strength information of the WAP of the service provider of the customer location Factor can include：The distance between the wireless router that the service provider is installed and the user length, barrier hinder Gear etc..Each WAP is differed in the wireless signal strength information of diverse location, is currently examined according to the customer location One or more WAPs and its wireless signal strength information surveyed can be accurately positioned the corresponding service of the customer location Positional information.Here, one or more WAPs that detect the customer location of the user equipment 1 and its wireless communication Number strength information is sent to the network equipment 2；The network equipment 2 obtains the customer location by inquiring about cloud database Corresponding service location information, and the corresponding service location information of the customer location is back to the user equipment 1.Its In, the corresponding pass being stored with cloud database between WAP and its wireless signal strength information and service location information System.
It is highly preferred that the 15th device is believed according to one or more of WAPs and its wireless signal strength Breath, and the service provider service position and wireless signal strength distribution map relation, determine the service of the user Positional information.
For example, the service position of the service provider that can be stored with the cloud database of the network equipment 2 with Wireless signal strength distribution map relation, wherein, the mapping relations can be the form, or wireless signal strength of form The form or other forms of distribution map.
Preferably, as shown in figure 3, the user equipment 1 also includes the 7th device 107 ' and the 8th device 108 ', the net Network equipment 2 also includes the 17th device 217 ', the 18th device 218 ' and the 19th device 219 '；Seven device 107 ' will The user asks to send by the payment on the destination service information that the service page of the service provider is submitted to To the network equipment 2；17 device 217 ' is received the user and is carried by the service page of the service provider The request of the payment on the destination service information handed over；18 device 218 ' performs described payment and asks；Described Counterpart expenditure result is back to the user equipment 1 and the service provider by 19 devices 219 '；8th device 108 ' receive the counterpart expenditure result that the network equipment 2 is returned.
For example, after the user sends the destination service information to the network equipment 2, also needing corresponding delivery operation A transaction could be completed.Here, the user can be by the service page of the service provider to the network equipment 2 Submit the payment request on the destination service information to, the network equipment 2 can lead to after the payment request is received Cross and call Third-party payment interface (such as Alipay, Net silver etc.) to perform the payment request, and corresponding payment result is same When be back to the user and the service provider.
Preferably, the user equipment 1 also includes the 9th device (not shown), and the network equipment 2 also includes the 20 device (not shown)s and the 21st device (not shown)；9th device is by the user by described The service interaction information that the service page of service provider is submitted to is sent to the network equipment 2；20th device is received The service interaction information that the user is submitted to by the service page of the service provider；21st device will be described Service interaction information is sent to the service provider.
For example, the service interaction information can include：Interactive information between customer and the waiter of businessman, such as urges List, thumb up etc.；Interactive information between customer and customer, such as chats, makes friends, shares.
Preferably, the user equipment 1 also includes the tenth device (not shown), and the network equipment 2 also includes the 20 two devices (not shown)s and the 23rd device (not shown)；20th two devices receive the service The service process information that provider sends；23rd device sends to the user equipment service process information 1；Tenth device receives the service process information that the network equipment 2 sends.
For example, the service process information can include：Current service progress, serve order, each dish it is currently processed State etc..By the service process information, the user can in real time understand the service provider currently for oneself is provided The situation of service, optimizes Consumer's Experience.
According to the one side of the application, there is provided a kind of system for realizing self-help service for user, wherein, the system Including the user equipment 1 and the network equipment 2 as shown in Figure 2 or Figure 3.
Fig. 4 show according to a kind of user equipment 1 for realizing self-help service for user of the application another embodiment with The network equipment 2, wherein, the user equipment 1 include the 24th device 124 ", the 25th device 125 ", the 26th dress Put 126 " and the 27th device 127 ", the network equipment 2 includes the 11st device 211 ", the tenth two devices 212 " and the tenth Three devices 213 ".
Specifically, between the 24th device 124 " sets up the WAP of user equipment 1 and service provider Wireless connection；11st device 211 " sends the corresponding service provider of the WAP to the user equipment 1 Service page；25th device 125 " receives the clothes that map network equipment 2 sends by the wireless connection The service page of business provider；26th device 126 " obtains service page of the user from the service provider The destination service information of middle selection；27th device 127 " takes the service location information of the user and the target Business information is sent to the service provider via the network equipment 2；Tenth two devices 212 " receive the user's Service location information and destination service information, wherein, the destination service information is by the user from the service provider Selected in service page；13rd device 213 " sends to institute the service location information and the destination service information State service provider.
For example, the service provider can include providing food and drink, the businessman of the service such as lodging, the service page can be with Including information such as businessman's introduction, commodity and service details, promotion, institute's service location information can include the table number of customer, seat number, The information such as room number.When the user equipment 1 is connected to the WAP of the service provider, the network equipment 2 to The user equipment 1 sends the service page of the service provider, and the user can select mesh by the service page Mark information on services (is for example put single etc.).Then, the network equipment 2 receives the destination service of the transmission of the user equipment 1 Information and the service location information, and forward it to the service provider.
Preferably, the wireless connection between the WAP of user equipment and service provider is set up, including：If user is Concern service provider, sets up the wireless connection between the WAP of user equipment 1 and the service provider.
If for example, user (such as the customer of businessman) has paid close attention to the service provider by service number before this, when described The user equipment 1 of user sets up the user equipment 1 and the clothes of the user automatically near the WAP of the service provider Wireless connection between the WAP of business provider.Wherein, the service number includes but is not limited to service or product provider The service identity information for creating in computer systems, consumer can be obtained by accessing the service identity information service or Service or product information that product provider is provided.
Preferably, the wireless connection between the WAP of user equipment and service provider is set up, including：If user is not Concern service provider, sets up the wireless connection between the WAP of user equipment 1 and the service provider, sets described User pays close attention to the service provider.
If for example, user (such as the customer of businessman) does not pay close attention to the service provider by service number before this, when described The user equipment 1 of user is connected to the WAP of the service provider, sets the user and is paid close attention to automatically by service number The service provider.Wherein, the service number includes but is not limited to service or product provider creates in computer systems Service identity information, consumer can obtain the clothes that the service or product provider are provided by accessing the service identity information Business or product information.
According to the application on the other hand, there is provided a kind of system for realizing self-help service for user, wherein, the system Including the user equipment 1 and the network equipment 2 as shown in Figure 4.
Fig. 5 shows a kind of method flow diagram for realizing self-help service for user according to another embodiment of the application, The method include user equipment end the step of S101, step S102, step S103 and step S104, and network equipment end step Rapid S211, step S212 and step S213.
Specifically, in step S101, service of the user equipment 1 by scan service provider on customer location indicates letter Breath, sets up the wireless connection between the WAP of user equipment 1 and the service provider, wherein, the customer location position In the coverage of the service provider；In step S211, the network equipment 2 sends to the user equipment 1 and described wirelessly connects The service page of the corresponding service provider of access point；In step S102, user equipment 1 receives correspondence net by the wireless connection The service page of the service provider that network equipment 2 sends；In step S103, user equipment 1 obtains the user from described The destination service information selected in the service page of service provider；In step S104, user equipment 1 is by the customer location pair The service location information and the destination service information answered are sent to the service provider via the network equipment 2；Step In S212, the network equipment 2 receives the service location information and destination service information of the user, wherein, the destination service letter Breath is selected by the user from the service page of the service provider；In step S213, the network equipment 2 is by the service bit Confidence is ceased and the destination service information is sent to the service provider.
For example, the service provider can include providing food and drink, the businessman of the service such as lodging, the customer location can be with Tables and chairs, cabinet, room including businessman management place (coverage of i.e. described service provider) etc., the service indicates letter Breath includes but is not limited to the information carriers such as Quick Response Code, three-dimension code.
Preferably, the service configured information includes the WAP information of the service provider；User equipment 1 leads to Service configured information of the overscanning service provider on customer location, obtains the WAP letter of the service provider Breath, sets up the wireless connection between the WAP of user equipment and the service provider.
User (customer of such as businessman) scans the service configured information by user equipment 1, and the user equipment 1 leads to Cross the WAP information that parsing Quick Response Code, three-dimension code etc. obtain the service provider, the WAP packet Include name information (SSID, Service Set Identifier) and access information (the related letter of the password of such as WAP Breath) etc., wireless connected according to what the access information was set up between the WAP of the user equipment 1 and the service provider Connect.Or, the WAP that the user equipment 1 obtains the service provider by parsing Quick Response Code, three-dimension code etc. is believed Breath, the access that the WAP information asks the WAP including name information etc., then to the network equipment 2 is believed Breath, the wireless connection between the WAP of the user equipment 1 and the service provider is set up further according to the access information.
For example, the service page can include the information, institute's service position such as businessman's introduction, commodity and service details, promotion Information can including the table number of customer, seat number, room number etc. information.There is provided when the user equipment 1 is connected to the service The WAP of side, the network equipment 2 sends the service page of the service provider, institute to the user equipment 1 Stating user can be by the service page selection target information on services (such as putting single etc.).Then, the network equipment 2 receives institute The destination service information and the service location information of the transmission of user equipment 1 are stated, and forwards it to the service and provided Side.
Preferably, methods described also includes：The user equipment 1 determines the corresponding service bit confidence of the customer location Breath；Wherein, in step S104, user equipment 1 is by the service location information and the destination service information via the network Equipment 2 is sent to the service provider.
For example, determine the mode of the corresponding service location information of the customer location can include：The user manually will The customer location corresponding service location information input user equipment 1, or, the user equipment 1 parses the clothes Business configured information and obtain the corresponding service location information of the customer location.
It is highly preferred that the user equipment 1 determines the corresponding service of the customer location according to the service configured information Positional information.
In the present embodiment, the user (customer of such as businessman) scans the service and indicates letter by user equipment 1 Breath, the user equipment 1 is by parsing the access that the service configured information obtains the WAP of the service provider Information (the password relevant information of such as WAP) and the corresponding service location information of the customer location.
It is highly preferred that methods described also includes：The user equipment 1 sends the user equipment 1 to the network equipment 2 In one or more WAPs and its wireless signal strength information of customer location detection；The network equipment 2 connects Receive the transmission of the user equipment 1 one or more WAPs that are detected in the customer location of the user equipment 1 and Its wireless signal strength information；The network equipment 2 is according to one or more of WAPs and its wireless signal strength Information determines the service location information of the user；The service location information is back to the user by the network equipment 2 Equipment 1；The user equipment 1 receives the network equipment 2 and is based on one or more of WAPs and its wireless signal The corresponding service location information of the customer location that strength information is returned.
For example, influence the wireless signal strength information of the WAP of the service provider of the customer location Factor can include：The distance between the wireless router that the service provider is installed and the user length, barrier hinder Gear etc..Each WAP is differed in the wireless signal strength information of diverse location, is currently examined according to the customer location One or more WAPs and its wireless signal strength information surveyed can be accurately positioned the corresponding service of the customer location Positional information.Here, one or more WAPs that detect the customer location of the user equipment 1 and its wireless communication Number strength information is sent to the network equipment 2；The network equipment 2 obtains the customer location by inquiring about cloud database Corresponding service location information, and the corresponding service location information of the customer location is back to the user equipment 1.Its In, the corresponding pass being stored with cloud database between WAP and its wireless signal strength information and service location information System.
It is highly preferred that the network equipment 2 is believed according to one or more of WAPs and its wireless signal strength Breath, and the service provider service position and wireless signal strength distribution map relation, determine the service of the user Positional information.
For example, the service position of the service provider that can be stored with the cloud database of the network equipment 2 with Wireless signal strength distribution map relation, wherein, the mapping relations can be the form, or wireless signal strength of form The form or other forms of distribution map.
Preferably, as shown in fig. 6, methods described also includes：The step of user equipment end S107 ' and step S108 ', and The step of network equipment end S217 ', step S218 ' and step S219 '；In step S107 ', user equipment 1 leads to the user The request of the payment on the destination service information for crossing the service page submission of the service provider is sent to the network Equipment 2；In step S217 ', the network equipment 2 receive the user by the service page of the service provider submit on The payment request of the destination service information；In step S218 ', the network equipment 2 performs described payment and asks；In step S219 ', Counterpart expenditure result is back to the user equipment 1 and the service provider by the network equipment 2；In step S108 ', Yong Hushe Standby 1 receives the counterpart expenditure result that the network equipment 2 is returned.
For example, after the user sends the destination service information to the network equipment 2, also needing corresponding delivery operation A transaction could be completed.Here, the user can be by the service page of the service provider to the network equipment 2 Submit the payment request on the destination service information to, the network equipment 2 can lead to after the payment request is received Cross and call Third-party payment interface (such as Alipay, Net silver etc.) to perform the payment request, and corresponding payment result is same When be back to the user and the service provider.
Preferably, methods described also includes：The service that the user is passed through the service provider by the user equipment 1 The service interaction information that the page is submitted to is sent to the network equipment 2；The network equipment 2 receives the user by the clothes The service interaction information that the service page of business provider is submitted to；The network equipment 2 sends to institute the service interaction information State service provider.
For example, the service interaction information can include：Interactive information between customer and the waiter of businessman, such as urges List, thumb up etc.；Interactive information between customer and customer, such as chats, makes friends, shares.
Preferably, methods described also includes：The network equipment 2 receives the service process letter that the service provider sends Breath；The network equipment 2 sends to the user equipment 1 the service process information；The user equipment 1 receives the net The service process information that network equipment 2 sends.
For example, the service process information can include：Current service progress, serve order, each dish it is currently processed State etc..By the service process information, the user can in real time understand the service provider currently for oneself is provided The situation of service, optimizes Consumer's Experience.
According to the one side of the application, there is provided a kind of method for realizing self-help service for user, wherein, the method Including：
User equipment sets up user equipment and institute by service configured information of the scan service provider on customer location The wireless connection between the WAP of service provider is stated, wherein, the customer location is located at the clothes of the service provider Business region；
The network equipment sends the service page of the corresponding service provider of the WAP to the user equipment Face；
The user equipment receives the clothes of the service provider that map network equipment sends by the wireless connection The business page；
The user equipment obtains the destination service letter that the user selects from the service page of the service provider Breath；
The user equipment by the corresponding service location information of the customer location and the destination service information send to The network equipment；
The network equipment receives the service location information and destination service information of the user；
The network equipment sends to the service provider service location information and the destination service information.
Fig. 7 shows a kind of method flow diagram for realizing self-help service for user according to another embodiment of the application, The step of the method is including user equipment end S124 ", step S125 ", step S126 " and step S127 ", and network equipment end The step of S211 ", step S212 " and step S213 ".
Specifically, in step S124 ", between user equipment 1 sets up the WAP of user equipment 1 and service provider Wireless connection；In step S211 ", the network equipment 2 sends the corresponding service of the WAP and provides to the user equipment 1 The service page of side；In step S125 ", user equipment 1 receives the described of the transmission of map network equipment 2 by the wireless connection The service page of service provider；In step S126 ", user equipment 1 obtains the user from the service of the service provider The destination service information selected in the page；In step S127 ", user equipment 1 is by the service location information of the user and described Destination service information is sent to the service provider via the network equipment 2；In step S212 ", the network equipment 2 receives institute The service location information and destination service information of user are stated, wherein, the destination service information is by the user from the service Selected in the service page of provider；In step S213 ", the network equipment 2 is by the service location information and the destination service Information is sent to the service provider.
For example, the service provider can include providing food and drink, the businessman of the service such as lodging, the service page can be with Including information such as businessman's introduction, commodity and service details, promotion, institute's service location information can include the table number of customer, seat number, The information such as room number.When the user equipment 1 is connected to the WAP of the service provider, the network equipment 2 to The user equipment 1 sends the service page of the service provider, and the user can select mesh by the service page Mark information on services (is for example put single etc.).Then, the network equipment 2 receives the destination service of the transmission of the user equipment 1 Information and the service location information, and forward it to the service provider.
Preferably, the wireless connection between the WAP of user equipment and service provider is set up, including：If user is Concern service provider, sets up the wireless connection between the WAP of user equipment 1 and the service provider.
If for example, user (such as the customer of businessman) has paid close attention to the service provider by service number before this, when described The user equipment 1 of user sets up the user equipment 1 and the clothes of the user automatically near the WAP of the service provider Wireless connection between the WAP of business provider.Wherein, the service number includes but is not limited to service or product provider The service identity information for creating in computer systems, consumer can be obtained by accessing the service identity information service or Service or product information that product provider is provided.
Preferably, the wireless connection between the WAP of user equipment and service provider is set up, including：If user is not Concern service provider, sets up the wireless connection between the WAP of user equipment 1 and the service provider, sets described User pays close attention to the service provider.
If for example, user (such as the customer of businessman) does not pay close attention to the service provider by service number before this, when described The user equipment 1 of user is connected to the WAP of the service provider, sets the user and is paid close attention to automatically by service number The service provider.Wherein, the service number includes but is not limited to service or product provider creates in computer systems Service identity information, consumer can obtain the clothes that the service or product provider are provided by accessing the service identity information Business or product information.
According to the application on the other hand, there is provided a kind of method for realizing self-help service for user, wherein, the method Including：
User equipment sets up the wireless connection between its WAP with service provider；
The network equipment sends the service page of the corresponding service provider of the WAP to the user equipment Face；
The user equipment receives the clothes of the service provider that map network equipment sends by the wireless connection The business page；
The user equipment obtains the destination service letter that the user selects from the service page of the service provider Breath；
The user equipment sends to the network service location information of the user and the destination service information Equipment；
The network equipment receives the service location information and destination service information of the user；
The network equipment sends to the service provider service location information and the destination service information.
According to the another aspect of the application, there is provided a kind of computer-readable medium including instructing, the instruction exists So that system carries out following operation when being performed：
Service configured information by scan service provider on customer location, sets up user equipment and is carried with the service Wireless connection between the WAP of supplier, wherein, the customer location is located at the coverage of the service provider；
The service page of the service provider that map network equipment sends is received by the wireless connection；
Obtain the destination service information that the user selects from the service page of the service provider；
The corresponding service location information of the customer location and the destination service information are sent out via the network equipment Deliver to the service provider.
According to the another aspect of the application, there is provided a kind of computer-readable medium including instructing, the instruction exists So that system carries out following operation when being performed：
The service page of the corresponding service provider of the WAP is sent to the user equipment；
The service location information and destination service information of the user are received, wherein, the destination service information is by described User selects from the service page of the service provider；
The service location information and the destination service information are sent to the service provider.
According to the another aspect of the application, there is provided a kind of computer-readable medium including instructing, the instruction exists So that system carries out following operation when being performed：
Set up the wireless connection between the WAP of user equipment and service provider；
The service page of the service provider that map network equipment sends is received by the wireless connection；
Obtain the destination service information that the user selects from the service page of the service provider；
The service location information of the user and the destination service information are sent to described via the network equipment Service provider.
According to the another aspect of the application, there is provided a kind of user equipment for realizing self-help service for user, wherein, The user equipment includes：
Processor；And
It is arranged to store the memory of computer executable instructions, the executable instruction makes the place when executed Reason device：
Service configured information by scan service provider on customer location, sets up user equipment and is carried with the service Wireless connection between the WAP of supplier, wherein, the customer location is located at the coverage of the service provider；
The service page of the service provider that map network equipment sends is received by the wireless connection；
Obtain the destination service information that the user selects from the service page of the service provider；
The corresponding service location information of the customer location and the destination service information are sent out via the network equipment Deliver to the service provider.
According to the another aspect of the application, there is provided a kind of network equipment for realizing self-help service for user, wherein, The network equipment includes：
Processor；And
It is arranged to store the memory of computer executable instructions, the executable instruction makes the place when executed Reason device：
The service page of the corresponding service provider of the WAP is sent to the user equipment；
The service location information and destination service information of the user are received, wherein, the destination service information is by described User selects from the service page of the service provider；
The service location information and the destination service information are sent to the service provider.
According to the another aspect of the application, there is provided a kind of user equipment for realizing self-help service for user, wherein, The user equipment includes：
Processor；And
It is arranged to store the memory of computer executable instructions, the executable instruction makes the place when executed Reason device：
Set up the wireless connection between the WAP of user equipment and service provider；
The service page of the service provider that map network equipment sends is received by the wireless connection；
Obtain the destination service information that the user selects from the service page of the service provider；
The service location information of the user and the destination service information are sent to described via the network equipment Service provider.
Compared with prior art, service of the user equipment of the application by scan service provider on customer location refers to Show information, set up the wireless connection between the WAP of user equipment and the service provider, the network equipment is to the use Family equipment sends the service page of the corresponding service provider of the WAP, and the user can provide in the service Selection target information on services in the service page of side, then by the user equipment by the corresponding service position of the customer location Information and the destination service information are sent to the service provider via the network equipment；The application proposes the service The service page of supplier is associated with WAP, in order to the service provider preferably for the user provides clothes Business, optimizes Consumer's Experience, improves service quality.Further, in the application, the user can be by the service provider Service page submit to payment on the destination service information to ask to the network equipment, the network equipment performs institute Payment request is stated and by counterpart expenditure result while be back to the user and the service provider, for the carrying out concluded the business provides It is convenient, improve the experience of the service provider and the user both sides.
It should be noted that the application can be carried out in the assembly of software and/or software with hardware, for example, can adopt Realized with application specific integrated circuit (ASIC), general purpose computer or any other similar hardware device.In one embodiment In, the software program of the application can be by computing device realizing steps described above or function.Similarly, the application Software program (including related data structure) can be stored in computer readable recording medium storing program for performing, for example, RAM memory, Magnetically or optically driver or floppy disc and similar devices.In addition, some steps or function of the application can employ hardware to realize, example Such as, coordinate so as to perform the circuit of each step or function as with processor.
In addition, the part of the application can be applied to computer program product, such as computer program instructions, when its quilt When computer is performed, by the operation of the computer, can call or provide according to the present processes and/or technical scheme. And the programmed instruction of the present processes is called, it is possibly stored in fixed or moveable recording medium, and/or pass through Data flow in broadcast or other signal bearing medias and be transmitted, and/or be stored according to described program instruction operation In the working storage of computer equipment.Here, the one embodiment according to the application includes a device, the device includes using In the memory and the processor for execute program instructions of storage computer program instructions, wherein, when the computer program refers to When order is by the computing device, method and/or skill that the plant running is based on foregoing multiple embodiments according to the application are triggered Art scheme.
It is obvious to a person skilled in the art that the application is not limited to the details of above-mentioned one exemplary embodiment, Er Qie In the case of without departing substantially from spirit herein or essential characteristic, the application can be in other specific forms realized.Therefore, no matter From the point of view of which point, embodiment all should be regarded as exemplary, and be nonrestrictive, scope of the present application is by appended power Profit requires to be limited rather than described above, it is intended that all in the implication and scope of the equivalency of claim by falling Change is included in the application.Any reference in claim should not be considered as the claim involved by limitation.This Outward, it is clear that " including " word is not excluded for other units or step, odd number is not excluded for plural number.The multiple stated in device claim Unit or device can also be realized by a unit or device by software or hardware.The first, the second grade word is used for table Show title, and be not offered as any specific order.

Claims (44)

1. it is a kind of user equipment end be used for realize self-help service for user method, wherein, the method includes：
Service configured information by scan service provider on customer location, sets up user equipment with the service provider WAP between wireless connection, wherein, the customer location be located at the service provider coverage；
The service page of the service provider that map network equipment sends is received by the wireless connection；
Obtain the destination service information that the user selects from the service page of the service provider；
By the corresponding service location information of the customer location and the destination service information via the network equipment send to The service provider.
2. method according to claim 1, wherein, the service configured information includes that the wireless of the service provider connecing Access point information；
Wherein, the service configured information by scan service provider on customer location, set up user equipment with it is described Wireless connection between the WAP of service provider, including：
Service configured information by scan service provider on customer location, obtains the wireless access of the service provider Point information, sets up the wireless connection between the WAP of user equipment and the service provider.
3. method according to claim 1, wherein, methods described also includes：
Determine the corresponding service location information of the customer location；
Wherein, it is described that the corresponding service location information of the customer location and the destination service information are set via the network Preparation delivers to the service provider to be included：
The service location information and the destination service information are sent to the service provider via the network equipment.
4. method according to claim 3, wherein, it is described to determine the corresponding service location information bag of the customer location Include：
The corresponding service location information of the customer location is determined according to the service configured information.
5. method according to claim 3, wherein, methods described also includes：
To the network equipment send one or more WAPs that the user equipment detects in the customer location and Its wireless signal strength information；
Wherein, it is described to determine that the corresponding service location information of the customer location includes：
Receive the network equipment and be based on the institute that one or more of WAPs and its wireless signal strength information are returned State the corresponding service location information of customer location.
6. method according to any one of claim 1 to 5, wherein, methods described also includes：
Please by the payment on the destination service information that the service page of the service provider is submitted to by the user Ask transmission to the network equipment；
Receive the counterpart expenditure result that the network equipment is returned.
7. method according to any one of claim 1 to 6, wherein, methods described also includes：
The user is sent to the network by the service interaction information that the service page of the service provider is submitted to and is set It is standby.
8. method according to any one of claim 1 to 7, wherein, methods described also includes：
Receive the service process information that the network equipment sends.
9. it is a kind of network equipment end be used for realize self-help service for user method, wherein, the method includes：
The service page of the corresponding service provider of the WAP is sent to the user equipment；
The service location information and destination service information of the user are received, wherein, the destination service information is by the user Selected from the service page of the service provider；
The service location information and the destination service information are sent to the service provider.
10. method according to claim 9, wherein, methods described also includes：
Receive one or more wireless access that the user equipment of the user equipment transmission is detected in the customer location Point and its wireless signal strength information；
The service bit confidence of the user is determined according to one or more of WAPs and its wireless signal strength information Breath；
The service location information is back to the user equipment.
11. method according to the claim 10, wherein, it is described according to one or more of WAPs and its Wireless signal strength information determines that the service location information of the user includes：
According to one or more of WAPs and its wireless signal strength information, and the service provider service Position and wireless signal strength distribution map relation, determine the service location information of the user.
12. method according to any one of claim 9 to 11, wherein, methods described also includes：
Receive the payment on the destination service information that the user is submitted to by the service page of the service provider Request；
Described payment is performed to ask；
Counterpart expenditure result is back to the user equipment and the service provider.
13. method according to any one of claim 9 to 12, wherein, methods described also includes：
Receive the service interaction information that the user is submitted to by the service page of the service provider；
The service interaction information is sent to the service provider.
14. method according to any one of claim 9 to 13, wherein, methods described also includes：
Receive the service process information that the service provider sends；
The service process information is sent to the user equipment.
A kind of 15. methods for being used to realize self-help service for user at user equipment end, wherein, the method includes：
Set up the wireless connection between the WAP of user equipment and service provider；
The service page of the service provider that map network equipment sends is received by the wireless connection；
Obtain the destination service information that the user selects from the service page of the service provider；
The service location information of the user and the destination service information are sent to the service via the network equipment Provider.
16. methods according to claim 15, wherein, between setting up the WAP of user equipment and service provider Wireless connection, including：
If user has focused on service provider, that sets up between the WAP of user equipment and the service provider wireless connects Connect.
17. methods according to claim 15, wherein, between setting up the WAP of user equipment and service provider Wireless connection, including：
If user does not pay close attention to service provider, that sets up between the WAP of user equipment and the service provider wireless connects Connect, the user is set and pays close attention to the service provider.
A kind of 18. user equipmenies for realizing self-help service for user, wherein, the user equipment includes：
First device, for the service configured information by scan service provider on customer location, set up user equipment with Wireless connection between the WAP of the service provider, wherein, the customer location is located at the service provider Coverage；
Second device, the service page for receiving the service provider that map network equipment sends by the wireless connection Face；
3rd device, for obtaining the destination service information that the user selects from the service page of the service provider；
4th device, for by the corresponding service location information of the customer location and the destination service information via the net Network equipment is sent to the service provider.
19. user equipmenies according to claim 18, wherein, the service configured information includes the service provider WAP information；
Wherein, the first device is used for：
Service configured information by scan service provider on customer location, obtains the wireless access of the service provider Point information, sets up the wireless connection between the WAP of user equipment and the service provider.
20. user equipmenies according to claim 18, wherein, the user equipment also includes：
5th device, for determining the corresponding service location information of the customer location；
Wherein, the 4th device is used for：
The service location information and the destination service information are sent to the service provider via the network equipment.
21. user equipmenies according to claim 20, wherein, the 5th device is used for：
The corresponding service location information of the customer location is determined according to the service configured information.
22. user equipmenies according to claim 20, wherein, the user equipment also includes：
6th device, for sending one or more that the user equipment detected in the customer location to the network equipment WAP and its wireless signal strength information；
Wherein, the 5th device is used for：
Receive the network equipment and be based on the institute that one or more of WAPs and its wireless signal strength information are returned State the corresponding service location information of customer location.
23. user equipment according to any one of claim 18 to 22, wherein, the user equipment also includes：
7th device, for by the user by the service page of the service provider submit on the destination service The payment request of information is sent to the network equipment；
8th device, for receiving the counterpart expenditure result that the network equipment is returned.
24. user equipment according to any one of claim 18 to 23, wherein, the user equipment also includes：
9th device, for the user to be sent by the service interaction information that the service page of the service provider is submitted to To the network equipment.
25. user equipment according to any one of claim 18 to 24, wherein, the user equipment also includes：
Tenth device, for receiving the service process information that the network equipment sends.
A kind of 26. network equipments for realizing self-help service for user, wherein, the network equipment includes：
11st device, the service page for sending the corresponding service provider of the WAP to the user equipment Face；
Tenth two devices, service location information and destination service information for receiving the user, wherein, the destination service Information is selected by the user from the service page of the service provider；
13rd device, for the service location information and the destination service information to be sent to the service provider.
27. network equipments according to claim 26, wherein, the network equipment also includes：
14th device, for receiving one that the user equipment that the user equipment sends is detected in the customer location Or multiple WAPs and its wireless signal strength information；
15th device, for determining the use according to one or more of WAPs and its wireless signal strength information The service location information at family；
16th device, for the service location information to be back into the user equipment.
28. network equipment according to the claim 27, wherein, the 15th device is used for：
According to one or more of WAPs and its wireless signal strength information, and the service provider service Position and wireless signal strength distribution map relation, determine the service location information of the user.
29. network equipment according to any one of claim 26 to 28, wherein, the network equipment also includes：
17th device, for receive the user by the service page of the service provider submit on the target The payment request of information on services；
18th device, asks for performing described payment；
19th device, for counterpart expenditure result to be back into the user equipment and the service provider.
30. network equipment according to any one of claim 26 to 29, wherein, the network equipment also includes：
20th device, is believed for receiving the user by the service interaction that the service page of the service provider is submitted to Breath；
21st device, for the service interaction information to be sent to the service provider.
31. network equipment according to any one of claim 26 to 30, wherein, the network equipment also includes：
20th two devices, for receiving the service process information that the service provider sends；
23rd device, for the service process information to be sent to the user equipment.
A kind of 32. user equipmenies for realizing self-help service for user, wherein, the user equipment includes：
24th device, for the wireless connection between the WAP for setting up user equipment and service provider；
25th device, the clothes for receiving the service provider that map network equipment sends by the wireless connection The business page；
26th device, believes for obtaining the destination service that the user selects from the service page of the service provider Breath；
27th device, for the service location information of the user and the destination service information to be set via the network Preparation delivers to the service provider.
33. user equipmenies according to claim 32, wherein, set up the WAP of user equipment and service provider Between wireless connection, including：
If user has focused on service provider, that sets up between the WAP of user equipment and the service provider wireless connects Connect.
34. user equipmenies according to claim 32, wherein, set up the WAP of user equipment and service provider Between wireless connection, including：
If user does not pay close attention to service provider, that sets up between the WAP of user equipment and the service provider wireless connects Connect, the user is set and pays close attention to the service provider.
A kind of 35. systems for realizing self-help service for user, wherein, the system is included such as any one of claim 18 to 25 Described user equipment, and the network equipment as any one of claim 26 to 31.
A kind of 36. systems for realizing self-help service for user, wherein, the system is included such as any one of claim 32 to 34 Described user equipment, and the network equipment as any one of claim 26 to 31.
A kind of 37. methods for realizing self-help service for user, wherein, the method includes：
User equipment sets up user equipment with the clothes by service configured information of the scan service provider on customer location Wireless connection between the WAP of business provider, wherein, the customer location is located at the service area of the service provider Domain；
The network equipment sends the service page of the corresponding service provider of the WAP to the user equipment；
The user equipment receives the service page of the service provider that map network equipment sends by the wireless connection Face；
The user equipment obtains the destination service information that the user selects from the service page of the service provider；
The user equipment sends to described the corresponding service location information of the customer location and the destination service information The network equipment；
The network equipment receives the service location information and destination service information of the user；
The network equipment sends to the service provider service location information and the destination service information.
A kind of 38. methods for realizing self-help service for user, wherein, the method includes：
User equipment sets up the wireless connection between its WAP with service provider；
The network equipment sends the service page of the corresponding service provider of the WAP to the user equipment；
The user equipment receives the service page of the service provider that map network equipment sends by the wireless connection Face；
The user equipment obtains the destination service information that the user selects from the service page of the service provider；
The user equipment sends to the network equipment service location information of the user and the destination service information；
The network equipment receives the service location information and destination service information of the user；
The network equipment sends to the service provider service location information and the destination service information.
A kind of 39. computer-readable mediums including instructing, the instruction causes that system carries out following operation when executed：
Service configured information by scan service provider on customer location, sets up user equipment with the service provider WAP between wireless connection, wherein, the customer location be located at the service provider coverage；
The service page of the service provider that map network equipment sends is received by the wireless connection；
Obtain the destination service information that the user selects from the service page of the service provider；
By the corresponding service location information of the customer location and the destination service information via the network equipment send to The service provider.
A kind of 40. computer-readable mediums including instructing, the instruction causes that system carries out following operation when executed：
The service page of the corresponding service provider of the WAP is sent to the user equipment；
The service location information and destination service information of the user are received, wherein, the destination service information is by the user Selected from the service page of the service provider；
The service location information and the destination service information are sent to the service provider.
A kind of 41. computer-readable mediums including instructing, the instruction causes that system carries out following operation when executed：
Set up the wireless connection between the WAP of user equipment and service provider；
The service page of the service provider that map network equipment sends is received by the wireless connection；
Obtain the destination service information that the user selects from the service page of the service provider；
The service location information of the user and the destination service information are sent to the service via the network equipment Provider.
A kind of 42. user equipmenies for realizing self-help service for user, wherein, the user equipment includes：
Processor；And
It is arranged to store the memory of computer executable instructions, the executable instruction makes the treatment when executed Device：
Service configured information by scan service provider on customer location, sets up user equipment with the service provider WAP between wireless connection, wherein, the customer location be located at the service provider coverage；
The service page of the service provider that map network equipment sends is received by the wireless connection；
Obtain the destination service information that the user selects from the service page of the service provider；
By the corresponding service location information of the customer location and the destination service information via the network equipment send to The service provider.
A kind of 43. network equipments for realizing self-help service for user, wherein, the network equipment includes：
Processor；And
It is arranged to store the memory of computer executable instructions, the executable instruction makes the treatment when executed Device：
The service page of the corresponding service provider of the WAP is sent to the user equipment；
The service location information and destination service information of the user are received, wherein, the destination service information is by the user Selected from the service page of the service provider；
The service location information and the destination service information are sent to the service provider.
A kind of 44. user equipmenies for realizing self-help service for user, wherein, the user equipment includes：
Processor；And
It is arranged to store the memory of computer executable instructions, the executable instruction makes the treatment when executed Device：
Set up the wireless connection between the WAP of user equipment and service provider；
The service page of the service provider that map network equipment sends is received by the wireless connection；
Obtain the destination service information that the user selects from the service page of the service provider；
The service location information of the user and the destination service information are sent to the service via the network equipment Provider.
CN201710150838.2A 2016-12-28 2017-03-14 Method, equipment and system for realizing user self-service Active CN106912021B (en)

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