Specific embodiment
Here exemplary embodiment will be illustrated in detail, its example is illustrated in the accompanying drawings.Following
When description is related to accompanying drawing, unless otherwise indicated, the same numbers in different accompanying drawings represent same or analogous
Key element.Implementation method described in following exemplary embodiment does not represent the institute consistent with the application
There is implementation method.Conversely, they are only with described in detail in such as appended claims, the application
The example of the consistent apparatus and method of a little aspects.
It is the purpose only merely for description specific embodiment in term used in this application, and is not intended to be limiting
The application." one kind ", " institute of the singulative used in the application and appended claims
State " and " being somebody's turn to do " be also intended to include most forms, unless context clearly shows that other implications.Should also
Work as understanding, term "and/or" used herein refers to and associated lists item comprising one or more
Purpose any or all may combine.
It will be appreciated that though may describe various using term first, second, third, etc. in the application
Information, but these information should not necessarily be limited by these terms.These terms only be used for by same type of information that
This is distinguished.For example, in the case where the application scope is not departed from, the first information can also be referred to as
Two information, similarly, the second information can also be referred to as the first information.Depending on linguistic context, as in this institute
Use word " if " can be construed to " and ... when " or " when ... when " or " response
In it is determined that ".
Fig. 1 is a kind of quantization method of the application software Consumer's Experience shown in the exemplary embodiment of the application one
Schematic flow sheet.
Fig. 1 is refer to, the quantization method of the application software Consumer's Experience can be applied in service end,
Include following steps:
Step 101, for each quantization object, obtains user's peration data of multiple dimensions.
In the present embodiment, the quantization object can be certain application software, such as:Alipay wallet,
Taobao's client etc..The object that quantifies can also be certain application in certain application software, such as:Branch
Pay application of transferring accounts, Yuebao application in precious wallet etc..It is described quantization object can also be it is described certain should
Certain page in etc., the application is not particularly limited to this.
In the present embodiment, user's peration data can include multiple dimensions, such as:Time dimension
User's peration data, the user's peration data, the user's peration data of customer loss dimension that redirect dimension
And user's peration data of other dimensions such as comment information.In this step, which dimension specifically obtained
User's peration data can be configured by developer, such as:Developer can be according to the amount
Which change the information such as function, the operating process of object to determine to obtain the user of dimension when Consumer's Experience is quantified
Peration data.
In the present embodiment, service end can obtain the user behaviour from client or associated server
Make data.Such as:Service end can obtain the time dimension of all registered users from client, redirect
Dimension, user's peration data of customer loss dimension, service end can also be obtained from third-party platform and commented on
User's peration data of other dimensions such as information.
Step 102, for each dimension, the amount is calculated according to the user's peration data for getting
Change experience assessed value of the object in current dimension.
Based on abovementioned steps 101, service end, can first basis after user's peration data is got
Default quantizing rule, determines the corresponding sub- assessed value of user's peration data, then comprehensive multiple use
Family, using default algorithm, calculates the quantization object current in many sub- assessed values of identical dimensional
The experience assessed value of dimension.Based on the assessed value, you can know the quantization object in current dimension
Consumer's Experience situation.
By above description as can be seen that the application is for each quantization object, can be many by what is got
User's peration data of individual dimension, calculates the experience assessed value for quantifying object in each dimension, so that
The situation of the Consumer's Experience that can be intuitively learnt by the experience assessed value, realizes Consumer's Experience
Intelligent quantization, improves the acquisition efficiency of Consumer's Experience.Meanwhile, for a quantization object, the application is also
Its Consumer's Experience in multiple dimensions can be quantified, by the quantization of various dimensions, contribute to developer
Not enough situation of the solution product in each details is perfect to carry out.
The implementation process of the application is described with reference to specific example.
Fig. 2 is refer to, the quantization method of the application software Consumer's Experience can be applied in service end,
Include following steps:
Step 201, for each quantization object, obtains user's peration data of multiple dimensions.
In the present embodiment, the quantization object can be certain application software, such as:Alipay wallet,
Taobao's client etc..The object that quantifies can also be certain application in certain application software, such as:Branch
Pay application of transferring accounts, Yuebao application in precious wallet etc..It is described quantization object can also be it is described certain should
Certain page in etc., the application is not particularly limited to this.Below with the quantization object as application
It is described as a example by the application " Taobao's film " of software " Alipay wallet ".
In the present embodiment, for " Taobao's film ", service end can obtain the user behaviour of multiple dimensions
Make data, wherein can include:User's peration data of time dimension, the user's operand for redirecting dimension
Operated according to the user of other dimensions such as, user's peration data of customer loss dimension and related commentary information
Data.
In one example, user's peration data of the time dimension can include:Jumped from any entry
Go to current quantisation object it is time-consuming, jumping to the total time-consuming before current quantisation object, based on current
Quantify object operates time-consuming, the use interval time based on current quantisation object.
Specifically, service end can obtain user and be jumped to " Taobao's film " from any entry from client
Time-consuming T1, for example, assuming that user enter application software " Alipay wallet " after, from homepage
" Taobao's film " option in face enters into application " Taobao's film ", then T1 can be entered into for user
After " Alipay wallet " homepage, to the time interval for being successfully entered " Taobao's film ".Service
End can also obtain user and jump to the total time-consuming T2 before " Taobao's film " from client, described total
Time-consuming T2 can for user jump to spend in before " Taobao's film " it is related to " Taobao's film "
Application total time, for example, assuming that user enter application software " Alipay wallet " after,
The entrance of " Taobao's film " is not aware that, user empirically finds " Taobao's electricity in the application of public praise
Shadow ", then just finds there is the entrance of " Taobao's film ", then T2 in " Alipay wallet " homepage
It is user entering into after " Alipay wallet ", browses the time-consuming of public praise application, and user is from mouth
Upright stone tablet application success jumps to the total time-consuming of " Taobao's film ".It is worth noting that, in this process,
If the situation of Profit that user has been checked in " Yuebao ", the time is not calculated in T2, because
" Yuebao " application be not " Taobao's film " related application, user check " Yuebao " be not for
Find " Taobao's film ".Service end can also obtain user and be based on " Taobao's film " from client
The time-consuming T3 of operation, the time-consuming T3 of the operation can be user after " Taobao's film " is entered into, into
It is time-consuming during work(purchase film ticket.Service end can also obtain user and be based on " Taobao's film " from client
Use interval time T4, the use time interval T4 is exactly the frequency that user uses " Taobao's film "
Rate.
In one example, the user's peration data for redirecting dimension can include:Jumped from any entry
Go to the number of hops of current quantisation object, jump to the total number of hops before current quantisation object.
Specifically, service end can obtain user and be jumped to " Taobao's film " from any entry from client
Number of hops C1, for example, assuming that user can be by clicking on " the Taobao's electricity in UC browsers
Shadow " jumps to " Taobao's film " application in " Alipay wallet ", and in this process, user is only
Need to click on once, however, during background program runs, it usually needs first jumped from UC browsers
" Alipay wallet " is gone to, then " Taobao's film ", the jump is jumped to from " Alipay wallet "
Turn number of times C1 equal to 2.Service end can also from client obtain user jump to " Taobao's film " it
Before the number of hops C2 with " Taobao's film " related application that is related to, it is similar with foregoing total time-consuming T2,
Assuming that user enters after application software " Alipay wallet ", in this case it is not apparent that the entrance of " Taobao's film ",
User empirically finds " Taobao's film " in the application of public praise, then just finds " Alipay wallet "
In the presence of the entrance of " Taobao's film " in homepage, then number of hops C2 is equal to 2.
In one example, user's peration data of the customer loss dimension can include:From it is any enter
Mouth jumps to the customer loss information of current quantisation object, jumps to the customer loss after current quantisation object
Information.
Specifically, service end can obtain user and be jumped to " Taobao's film " from any entry from client
Loss information L1, loss information L1 jumps to " Taobao's film " for user in selection, but not yet
When successfully jumping to " Taobao's film ", the information whether user exits is considered as use if user exits
Family is lost in.Service end can also obtain user and jump to the loss information after " Taobao's film " from client
L2, loss information L2 be user after " Taobao's film " is successfully entered, if user does not buy
Film ticket just exits " Taobao's film ", then can also be considered as customer loss.Wherein, first entered into user
When " Taobao's film ", for the loss information of user, making first for " Taobao's film " can also be determined
With information, such as:Whether film ticket etc. is bought first.
In one example, service end can also obtain user to " Taobao's film " from third-party platform
Comment information.Such as:Service end can obtain user from third-party platforms such as Sina weibo, Baidu's mhkcs
To the comment information of " Taobao's film ".In this process, service end can also be to the comment information
Filtered, such as:The keyword that correlation can be set obtains Consumer's Experience with from the comment information
Relevant information.
It is worth noting that, the citing of above-mentioned user's peration data to each dimension is exemplary only retouching
State, do not represent real situation.
Step 202, according to default quantizing rule, determines the corresponding sub- assessment of user's peration data
Value.
Based on abovementioned steps 201, in user's peration data of the multiple dimensions for getting " Taobao's film "
Afterwards, the corresponding sub- assessed value of each user's peration data can be determined according to default quantizing rule.Lift
For example, when user's peration data is time-consuming T1 that " Taobao's film " is jumped to from any entry
When, according to the quantizing rule, can using the short time consumption T1 as corresponding sub- assessed value, when
When user's peration data jumps to the loss information L2 after " Taobao's film " for user, it is assumed that use
Family after " Taobao's film " is successfully entered, without purchase film ticket just exit " Taobao's film ", then according to
According to the quantizing rule, the corresponding sub- assessed value of user's peration data can be defined as 0, if with
Film ticket is successfully bought at family, then according to the quantizing rule, can be by the corresponding son of user's peration data
Assessed value is defined as 1.Determine that the process of the corresponding sub- assessed value of other users peration data is referred to
Description is stated, this is no longer going to repeat them for the application.
Step 203, comprehensive multiple users the dimension many sub- assessed values, using preset algorithm meter
Calculate the experience assessed value for quantifying object in current dimension.
Based on abovementioned steps 202, it is determined that after the corresponding sub- assessed value of user's peration data, can be with comprehensive
Many sub- assessed values of multiple users in same dimension are closed, calculating the quantization object using preset algorithm exists
The experience assessed value of current dimension.Wherein, the preset algorithm can be configured by developer, than
Such as:Average algorithm, Weighted Average Algorithm etc., the application is not particularly limited to this.
As an example it is assumed that service end get all registered users jump to " Taobao's film " it
After the corresponding sub- assessed value t2 of preceding total time-consuming T2, the average value of all t2 can be calculated, then should
Average value is used as jumping to the experience assessed value of total time-consuming before " Taobao's film ".Service end can be entered
One step is analyzed to the experience assessed value, such as:If the experience assessed value is more than default first
Threshold value, then can illustrate to cause because the entrance of " Taobao's film " is not notable enough the searching of user to take
It is more long, reduce Consumer's Experience.
Optionally, for the entrance arrangement architecture of each application in " Alipay wallet " homepage, may be used also
To determine experience assessed value of the user to arrangement architecture.Such as:Service end can be obtained " Alipay wallet "
The frequency of use of each application, is then ranked up to the frequency of use in homepage, and by comparing
The ranking results of frequency of use determine the arrangement architecture with each using the difference of the arrangement architecture of entrance
Experience assessed value.
By above description as can be seen that the application is for each quantization object, can be many by what is got
User's peration data of individual dimension, calculates the experience assessed value for quantifying object in each dimension, so that
The situation of the Consumer's Experience that can be intuitively learnt by the experience assessed value, realizes Consumer's Experience
Intelligent quantization, improves the acquisition efficiency of Consumer's Experience.Meanwhile, for a quantization object, the application is also
Its Consumer's Experience in multiple dimensions can be quantified, by the quantization of various dimensions, contribute to developer
Not enough situation of the solution product in each details is perfect to carry out.
Embodiment with the quantization method that aforementioned applications software users are experienced is corresponding, present invention also provides
The embodiment of the quantization device of application software Consumer's Experience.
The embodiment of the quantization device of the application application software Consumer's Experience can be applied in service end.Dress
Putting embodiment can be realized by software, it is also possible to be realized by way of hardware or software and hardware combining.
It is the treatment by service end where it as the device on a logical meaning as a example by implemented in software
Device runs what is formed during corresponding computer program instructions in nonvolatile memory are read into internal memory.From
For hardware view, as shown in figure 3, the clothes where the quantization device of the application application software Consumer's Experience
A kind of hardware structure diagram at business end, except the processor shown in Fig. 3, internal memory, network interface, Yi Jifei
Outside volatile memory, the actual work(of service end in embodiment where device generally according to the service end
Can, other hardware can also be included, this is repeated no more.
Fig. 4 is a kind of quantization device of the application software Consumer's Experience shown in the exemplary embodiment of the application one
Structural representation.
Fig. 4 is refer to, the quantization device 300 of the application software Consumer's Experience can be applied in Fig. 3 institutes
In the service end shown, include:Data capture unit 301 and experience assessment unit 302.
Wherein, the data capture unit 301, for each quantization object, obtains the use of multiple dimensions
Family peration data;
The experience assessment unit 302, for each dimension, according to the user's operand for getting
According to the calculating experience assessed value for quantifying object in current dimension.
Optionally, the experience assessment unit 302, with specific reference to default quantizing rule, it is determined that described
The corresponding sub- assessed value of user's peration data;Comprehensive multiple users the dimension many sub- assessed values,
The experience assessed value for quantifying object in current dimension is calculated using preset algorithm.
Optionally, the data capture unit 301, the specific user's peration data for obtaining time dimension;
Wherein, user's peration data of the time dimension includes:Current quantisation is jumped to from any entry
Object it is time-consuming, jumping to the total time-consuming before current quantisation object, the behaviour based on current quantisation object
Use interval time when making trouble, based on current quantisation object.
Optionally, the data capture unit 301, it is specific to obtain the user's peration data for redirecting dimension;
Wherein, the user's peration data for redirecting dimension includes:Current quantisation is jumped to from any entry
The number of hops of object, jumping to the total number of hops before current quantisation object.
Optionally, the data capture unit 301, the specific user's operand for obtaining customer loss dimension
According to;
Wherein, user's peration data of the customer loss dimension includes:Jumped to currently from any entry
Quantify the customer loss information of object, jump to the customer loss information after current quantisation object.
Optionally, the data capture unit 301, is specifically based on third-party platform and obtains related commentary letter
Breath.
The function of unit and the implementation process of effect specifically refer to correspondence in the above method in said apparatus
The implementation process of step, will not be repeated here.
For device embodiment, because it corresponds essentially to embodiment of the method, so related part ginseng
See the part explanation of embodiment of the method.Device embodiment described above be only it is schematical,
It is wherein described as separating component illustrate unit can be or may not be it is physically separate, make
For the part that unit shows can be or may not be physical location, you can with positioned at a place,
Or can also be distributed on multiple NEs.Can select according to the actual needs part therein or
Person whole modules realize the purpose of application scheme.Those of ordinary skill in the art are not paying creativeness
In the case of work, you can to understand and implement.
The preferred embodiment of the application is the foregoing is only, is not used to limit the application, it is all at this
Within the spirit and principle of application, any modification, equivalent substitution and improvements done etc. should be included in
Within the scope of the application protection.