CN106802941A

CN106802941A - The generation method and equipment of a kind of reply message

Info

Publication number: CN106802941A
Application number: CN201611265923.5A
Authority: CN
Inventors: 马志强
Original assignee: Netease Hangzhou Network Co Ltd
Current assignee: Netease Hangzhou Network Co Ltd
Priority date: 2016-12-30
Filing date: 2016-12-30
Publication date: 2017-06-06
Anticipated expiration: 2036-12-30
Also published as: CN106802941B

Abstract

Embodiments of the present invention provide a kind of generation method of reply message.The method includes：Server end can determine user's selection wait answer a question, and answer interface to be answered a question is presented in terminal, by multi-medium data collecting device correspondence collection multi-medium data；And based on the multi-medium data generation for collecting as the multimedia file of corresponding reply message of waiting to answer a question and at the answer interface upload server end.Received server-side to after the multimedia file of generation, using the multimedia file as reply message issue to be answered a question.Answer mode is more convenient flexible, improves answer efficiency.In addition, enriching answer form, answer content is more lively, is that user brings preferably experience.Additionally, embodiments of the present invention provide a kind of generation equipment of reply message.

Description

The generation method and equipment of a kind of reply message

Technical field

Embodiments of the present invention are related to field of computer technology, more specifically, embodiments of the present invention are related to one kind The generation method and equipment of reply message.

Background technology

This part is it is intended that the embodiments of the present invention stated in claims provide background or context.Herein Description in being included in this part because just do not recognize it is prior art.

Internet technology is developed rapidly as the life of people brings many facilities.One of them, just there is provided many Plant platform of answering questions.Quizmaster can issue the problem of oneself proposition in platform of answering questions, and be carried out for the problem by user interested Answer, platform of answering questions can be enumerated under the problem reply message of all users for same problem, for carrying The person of asking and access the user of the platform of answering questions and browse.

But, in the prior art, the form of reply message is often word or picture, and answer form is relatively simple, and And the word of big section makes answer content seem uninteresting not lively enough.Further, many users are answered by mobile terminal accessing Platform is doubted, when being replied problem by mobile terminal, the input of word is inconvenient, reduces answer efficiency.

The content of the invention

When being replied problem by mobile terminal for user, the reason for the input of word is inconvenient, prior art In that efficiency is replied when being replied problem by mobile terminal is low.

Therefore in the prior art, it is very bothersome process to reply low this of efficiency.

Therefore, a kind of generation method of improved reply message is highly desirable to, so as to reply efficiency improve.

In the present context, embodiments of the present invention are expected to provide a kind of generation method and equipment of reply message.

In the first aspect of embodiment of the present invention, there is provided a kind of one of generation method of reply message, including：

Indicated according to user first, answer interface to be answered a question is presented；

By multi-medium data collecting device correspondence collection multi-medium data；

The multimedia for waiting to answer a question corresponding reply message described in is generated based on the multi-medium data for collecting literary Part is simultaneously uploaded at the answer interface.

In a kind of possible implementation method, in the above method provided in an embodiment of the present invention, adopted by multi-medium data Collection equipment correspondence collection multi-medium data, including：The voice data that user sends is gathered by audio collecting device；Or pass through The voice data that audio collecting device collection user sends；And believed by the word that word collecting device gathers user input Breath, and the text information that will be collected is used as the caption information to the voice data；Or by audio collecting device The voice data that collection user sends；And the video data of user is gathered by video capture device；Or adopted by audio The voice data that collection equipment collection user sends；And the video data of user is gathered by video capture device；And pass through Word collecting device gathers the text information of user input, and the text information that will be collected generates the voice data and regards Frequency is according to corresponding caption information；Or the voice data that user sends is gathered by audio collecting device；And by video Collecting device gathers the video data of user；And the text information of user input is gathered by word collecting device, and will adopt The text information for collecting is used as the caption information to the voice data and video data.

In a kind of possible implementation method, in the above method provided in an embodiment of the present invention, methods described also includes：It is right The multi-medium data of collection is parsed, and the multi-medium data in preset time period is converted into the word letter of default word number Breath；The text information of the default word number is defined as the descriptive information of the multi-medium data and is uploaded.

In a kind of possible implementation method, in the above method provided in an embodiment of the present invention, methods described also includes： Indicated according to user second, start platform of answering questions；And obtain described in answer questions platform page info and present；Wherein, it is described to answer The information match of the page info of platform and the sign user interest of advance statistics is doubted, or the page of the platform of answering questions is believed It is the default page info of unification to cease.

In a kind of possible implementation method, in the above method provided in an embodiment of the present invention, methods described also includes： The 3rd instruction according to user, is presented details page to be answered a question；Wherein, wrapped in the details page to be answered a question Include problem content to be answered a question, and the issued reply message to be answered a question.

In a kind of possible implementation method, in the above method provided in an embodiment of the present invention, methods described also includes：Root According to the 5th instruction of user, into specified userspersonal information's related pages；The 3rd instruction according to user, presents and treats solution question and answer The details page of topic, including：The 3rd instruction according to user, treats from specified userspersonal information's related pages described in The details page answered a question simultaneously is presented；Wherein, it is described to wait that it is the problem of specified user's issue to answer a question, or sent out The reply message to be answered a question of cloth includes the reply message of specified user's issue.

In a kind of possible implementation method, in the above method provided in an embodiment of the present invention, methods described also includes：Root According to the 4th instruction of user, favorable comment operation is performed to issued reply message.

In a kind of possible implementation method, in the above method provided in an embodiment of the present invention, methods described also includes：Root According to the 6th instruction of user, correspondence problem category page is presented；Wherein, will wait to answer a question according to preset rules to be classified, And for each classification waits the corresponding problem category page of generation of answering a question.

In a kind of possible implementation method, in the above method provided in an embodiment of the present invention, the 6th finger according to user Show, correspondence problem category page is presented, including：The 6th instruction according to user, based on the user gradation for being in advance user's determination, Waiting of being matched with the user gradation is presented in correspondence problem category page to answer a question.

In the second aspect of embodiment of the present invention, there is provided the two of a kind of generation method of reply message, including：

Determine user selection wait answer a question；

Receive the multimedia file that user is generated as the corresponding reply message of waiting to answer a question；

Using the multimedia file as the reply message issue to be answered a question.

In a kind of possible implementation method, in the above method provided in an embodiment of the present invention, methods described also includes：Connect Issue request of answering a question is waited described in receiving；In default problem base to it is described wait to answer a question retrieve；In response to retrieving It is described to wait to answer a question, by reply message issue to be answered a question described in storage in described problem storehouse.

In a kind of possible implementation method, in the above method provided in an embodiment of the present invention, methods described also includes：Ring Ying Yuwei retrieve it is described wait to answer a question, in default Internet resources to it is described wait to answer a question retrieve；In response to inspection Rope is waited to answer a question described in, the reply message to be answered a question will be downloaded and issued in the Internet resources, or, By the chained address issue in the Internet resources to the reply message to be answered a question.

In a kind of possible implementation method, in the above method provided in an embodiment of the present invention, methods described also includes：Connect Results take the request of page info；According to the user identity information carried in the request, it is determined that the sign user of statistics in advance The information of interest；According to it is described sign user interest information, determine the user it is interested wait answer a question；Based on described Interested the answering a question of user generates page info and feeds back.

In a kind of possible implementation method, in the above method provided in an embodiment of the present invention, methods described also includes：For Each registered user generates the corresponding personal information related pages of the user；Wherein, the personal information related pages include Following information：Correspondence user personal recommended information, and correspondence user issue wait answer a question, and correspondence user issue Waiting of being directed to of reply message answer a question.

In a kind of possible implementation method, in the above method provided in an embodiment of the present invention, methods described also includes：Pin , for the reply message to be answered a question, the presentation order of the reply message is determined to by platform itself issue of answering questions It is most forward in all reply messages；For being issued by user for the reply message to be answered a question, work as presence At least two issued by user reply message when, the presentation of at least two reply message is determined using predetermined order rule Sequentially；Or for by answer questions platform itself issue for the reply message to be answered a question, and by user issue For the reply message to be answered a question, the presentation for determining reply message using predetermined order rule is sequentially；Using default Ordering rule determines the presentation of reply message sequentially, including：Count the favorable comment operation that each reply message is received；According to each answer The number of times of the favorable comment operation that information is received, it is determined that the reply message presentation to be answered a question is sequentially, wherein, receive The reply message presentation order for commenting number of operations more is more forward.

In a kind of possible implementation method, in the above method provided in an embodiment of the present invention, methods described also includes：Connect Issue request of answering a question is waited described in receiving；According to the classification treated described in preset rules determination belonging to answer problem；Wait to solve by described Question and answer topic is in the issue of correspondence problem category page.

In a kind of possible implementation method, in the above method provided in an embodiment of the present invention, methods described also includes： Receive any problem category accessing page request；Based on being in advance the user gradation that user determines, it is determined that in any problem class In the other page present matched with the user gradation wait to answer a question and feed back.

In the third aspect of embodiment of the present invention, there is provided a kind of one of generation equipment of reply message, including：

Module is presented, for being indicated according to user first, answer interface to be answered a question is presented；

Acquisition module, for by multi-medium data collecting device correspondence collection multi-medium data；

Generation module, for waiting corresponding answer letter of answering a question described in based on the multi-medium data generation for collecting The multimedia file of breath is simultaneously uploaded at the answer interface.

In a kind of possible implementation method, in the said equipment provided in an embodiment of the present invention, the acquisition module, specifically For gathering the voice data that user sends by audio collecting device；Or gather what user sent by audio collecting device Voice data；And by word collecting device gather user input text information, and the text information that will be collected as To the caption information of the voice data；Or the voice data that user sends is gathered by audio collecting device；And The video data of user is gathered by video capture device；Or the audio number that user sends is gathered by audio collecting device According to；And the video data of user is gathered by video capture device；And user input is gathered by word collecting device Text information, and the text information that will be collected generates the voice data and the corresponding caption information of video data；Or The voice data that user sends is gathered by audio collecting device；And the video counts of user are gathered by video capture device According to；And by the text information of word collecting device collection user input, and the text information that will be collected is used as to described The caption information of voice data and video data.

In a kind of possible implementation method, in the said equipment provided in an embodiment of the present invention, the equipment also includes：Solution Analysis module；The parsing module, for being parsed to the multi-medium data that the acquisition module is gathered, by preset time period Multi-medium data be converted into the text information of default word number；The text information of the default word number is defined as institute State the descriptive information of multi-medium data and uploaded.

In a kind of possible implementation method, in the said equipment provided in an embodiment of the present invention, the equipment also includes：Open Dynamic model block and acquisition module；The starting module, for being indicated according to user second, starts platform of answering questions；The acquisition module, For obtaining the page info of the platform of answering questions and presenting；Wherein, the page info of the platform of answering questions and advance statistics The information match of user interest is characterized, or the page info of the platform of answering questions is the default page info of unification.

In a kind of possible implementation method, in the said equipment provided in an embodiment of the present invention, the presentation module is also used Indicated according to the 3rd of user the, details page to be answered a question is presented；Wherein, in the details page to be answered a question The reply message to be answered a question including problem content to be answered a question and issued.

In a kind of possible implementation method, in the said equipment provided in an embodiment of the present invention, the presentation module is also used Indicated according to the 5th of user the, into specified userspersonal information's related pages；The presentation module, specifically for according to 3rd instruction at family, enters the details page to be answered a question and is in from specified userspersonal information's related pages It is existing；Wherein, it is described wait to answer a question be specified user's issue problem, or announced described to be answered a question answer Complex information includes the reply message of specified user's issue.

In a kind of possible implementation method, in the said equipment provided in an embodiment of the present invention, the equipment also includes：It is good Comment operation module；The favorable comment operation module, for being indicated according to the 4th of user the, performs to issued reply message Comment operation.

In a kind of possible implementation method, in the said equipment provided in an embodiment of the present invention, the presentation module is also used Indicated according to the 6th of user the, correspondence problem category page is presented；Wherein, will wait to answer a question point according to preset rules Class, and for each classification waits the corresponding problem category page of generation of answering a question.

In a kind of possible implementation method, in the said equipment provided in an embodiment of the present invention, the presentation module, specifically For being indicated according to the 6th of user the, based on being in advance the user gradation that user determines, presented in correspondence problem category page Waiting of being matched with the user gradation is answered a question.

In the fourth aspect of embodiment of the present invention, there is provided the two of the generation equipment of a kind of reply message, including：

Determining module, for determine user selection wait answer a question；

Receiver module, the multimedia text of the corresponding reply message of waiting to answer a question is generated as receiving user Part；

Release module, for being issued the multimedia file as the reply message to be answered a question.

In a kind of possible implementation method, in the said equipment provided in an embodiment of the present invention, the equipment also includes：Inspection Rope module；The receiver module, is additionally operable to wait issue request of answering a question described in reception；The retrieval module, for default In problem base to it is described wait to answer a question retrieve；The release module, is additionally operable to be retrieved in response to the retrieval module It is described to wait to answer a question, by reply message issue to be answered a question described in storage in described problem storehouse.

In a kind of possible implementation method, in the said equipment provided in an embodiment of the present invention, the retrieval module is also used In in response to do not retrieve it is described wait to answer a question, in default Internet resources to it is described wait to answer a question retrieve；It is described Release module, be additionally operable in response to the retrieval module retrieve it is described wait to answer a question, by the Internet resources to described Reply message to be answered a question is downloaded and issued, or, the answer to be answered a question will be believed in the Internet resources The chained address issue of breath.

In a kind of possible implementation method, in the said equipment provided in an embodiment of the present invention, the equipment also includes：It is raw Into module；The receiver module, is additionally operable to receive the request for obtaining page info；The determining module, is additionally operable to according to described The user identity information carried in request, it is determined that the information of the sign user interest of statistics in advance；And used according to described sign The information of family interest, determine the user it is interested wait answer a question；The generation module, for feeling emerging based on the user Answering a question for interest generates page info and feeds back.

In a kind of possible implementation method, in the said equipment provided in an embodiment of the present invention, the equipment also includes：It is raw Into module；The generation module, for generating the corresponding personal information related pages of the user for each registered user；Wherein, The personal information related pages include following information：The personal recommended information of correspondence user, and correspondence user's issue Wait to answer a question, and the treating of being directed to of reply message of correspondence user's issue is answered a question.

In a kind of possible implementation method, in the said equipment provided in an embodiment of the present invention, the equipment also includes：Row Sequence module；The order module, for for by answer questions platform itself issue for the reply message to be answered a question, The presentation order of the reply message is defined as most forward in all reply messages；Treated for described for being issued by user The reply message answered a question, when there is the reply message that at least two are issued by user, is determined using predetermined order rule The presentation of at least two reply message is sequentially；Or for by answer questions platform itself issue for described to be answered a question Reply message, and determine to answer using predetermined order rule for the reply message to be answered a question by user's issue The presentation of complex information is sequentially；The order module, specifically for counting the favorable comment operation that each reply message is received；According to respectively answering The number of times of the favorable comment operation that complex information is received, it is determined that the reply message presentation to be answered a question is sequentially, wherein, receive The more reply message presentation orders of favorable comment number of operations are more forward.

In a kind of possible implementation method, in the said equipment provided in an embodiment of the present invention, the receiver module is also used Request is issued in waiting to answer a question described in reception；The determining module, is additionally operable to treat that answer is asked according to described in preset rules determination Classification belonging to topic；The release module, is additionally operable to wait to answer a question in the issue of correspondence problem category page by described.

In a kind of possible implementation method, in the said equipment provided in an embodiment of the present invention, the receiver module is also used In any problem category accessing page request of reception；The determining module, is additionally operable to based on user for determining for user in advance etc. Level, it is determined that in any problem category page present matched with the user gradation wait to answer a question and feed back.

The generation method and equipment of a kind of reply message according to embodiment of the present invention, server end can determine user The waiting of selection is answered a question, and answer interface to be answered a question is presented in terminal, by multi-medium data collecting device correspondence Collection multi-medium data；And based on the multi-medium data generation for collecting as corresponding reply message of waiting to answer a question many matchmakers Body file and at the answer interface upload server end.Received server-side to generation multimedia file after, by many matchmakers Body file is issued as the reply message to be answered a question, so that user interested accesses.So for by mobile terminal For the user of the problem of carrying out answer, problem can be answered by multimedia messages, and in the prior art, by input Word carries out answer and compares, and answer mode is more convenient flexible, improves answer efficiency.In addition, enriching answer form, reply Content is more lively, is that user brings preferably experience.

Brief description of the drawings

Detailed description below, above-mentioned and other mesh of exemplary embodiment of the invention are read by reference to accompanying drawing , feature and advantage will become prone to understand.In the accompanying drawings, if showing by way of example, and not by way of limitation of the invention Dry implementation method, wherein：

Fig. 1 schematically shows the application scenarios schematic diagram according to embodiment of the present invention；

Fig. 2 schematically shows a kind of reply message generation method according to an embodiment of the invention and is applied to terminal Schematic flow sheet；

Fig. 3 schematically shows a kind of reply message generation method according to an embodiment of the invention and is applied to clothes of answering questions The schematic flow sheet of business device；

Fig. 4 schematically shows a kind of reply message generation method according to another embodiment of the present invention and is applied to terminal Schematic flow sheet；

Fig. 5 a~Fig. 5 c schematically show a kind of reply message generation method according to another embodiment of the present invention should For problem category page schematic diagram, details page schematic diagram to be answered a question and problem issue interface schematic diagram in terminal；

Fig. 6 schematically shows a kind of reply message generation method according to another embodiment of the present invention and is applied to terminal Middle multi-medium data acquisition interface schematic diagram；

Fig. 7 schematically shows a kind of reply message generation method according to another embodiment of the present invention and is applied to terminal The middle multimedia file interface schematic diagram for uploading generation；

Fig. 8 schematically shows a kind of reply message generation method according to another embodiment of the present invention and is applied to answer questions The schematic flow sheet of server；

The structure that Fig. 9 schematically shows a kind of one of reply message generation equipment according to an embodiment of the invention is shown It is intended to；

Figure 10 schematically shows the knot according to a kind of one of reply message generation equipment of further embodiment of this invention Structure schematic diagram；

Figure 11 schematically shows a kind of structure of the two of reply message generation equipment according to an embodiment of the invention Schematic diagram；

Figure 12 schematically shows equipment is generated according to a kind of reply message of further embodiment of this invention two knot Structure schematic diagram；

The program that Figure 13 schematically shows a kind of one of reply message generation equipment according to embodiments of the present invention is produced Product schematic diagram；

The program that Figure 14 schematically shows the two of a kind of reply message generation equipment according to embodiments of the present invention is produced Product schematic diagram.

In the accompanying drawings, identical or corresponding label represents identical or corresponding part.

Specific embodiment

Principle of the invention and spirit are described below with reference to some illustrative embodiments.It should be appreciated that providing this A little implementation methods are used for the purpose of better understood when those skilled in the art and then realizing the present invention, and not with any Mode limits the scope of the present invention.Conversely, these embodiments are provided so that the disclosure is more thorough and complete, and energy It is enough that the scope of the present disclosure is intactly conveyed into those skilled in the art.

Art technology technical staff knows, embodiments of the present invention can be implemented as a kind of system, device, equipment, Method or computer program product.Therefore, the disclosure can be implemented as following form, i.e.,：It is complete hardware, complete soft Part (including firmware, resident software, microcode etc.), or the form that hardware and software is combined.

According to the embodiment of the present invention, it is proposed that the generation method and equipment of a kind of reply message.

Herein, it is to be understood that involved term platform of answering questions represents that proposing of providing the user waits to answer The platform of problem, and for other users issue wait answer a question provide reply message platform.Can be with application software Form is realized to be realized in the form of website.Additionally, any number of elements in accompanying drawing is used to example and unrestricted, with And any name is only used for distinguishing, without any limitation.

Below with reference to some representative embodiments of the invention, principle of the invention and spirit are explained in detail.

Summary of the invention

The inventors discovered that, in the prior art, the form of reply message is often word or picture in platform of answering questions, and is answered Complex form is relatively simple, and the word of big section makes answer content seem uninteresting not lively enough.Further, many users are led to Cross mobile terminal accessing to answer questions platform, when replying problem by mobile terminal, the input of word is inconvenient, reduces and answers Multiple efficiency.

Therefore, the invention provides the generation method and equipment of a kind of reply message, in end side, being referred to according to user first Show, answer interface to be answered a question is presented；By multi-medium data collecting device correspondence collection multi-medium data；Based on collection To multi-medium data generation wait to answer a question described in corresponding reply message multimedia file and in answer circle Face is uploaded；In platform side of answering questions, determine user's selection wait answer a question；User is received to be generated as waiting to answer a question The multimedia file of corresponding reply message；Issued multimedia file as reply message to be answered a question.

After general principle of the invention is described, lower mask body introduces various non-limiting embodiment party of the invention Formula.

Application scenarios overview

With reference first to Fig. 1, platform of answering questions can be carried by server 101 of answering questions, and during specific implementation, can be answerred questions Platform can be implemented as application software, it is also possible to be embodied as website, and terminal 102 can install corresponding application software, by fortune Row accessible with application software is answerred questions platform, it is also possible to is installed browser access and is answerred questions the corresponding website of platform.Wherein, answer questions server 101 and terminal 102 can be by network connection, network can be LAN, wide area network, mobile Internet etc.；Terminal device 102 ~terminal device 105 can be for portable equipment (for example：Mobile phone, flat board, notebook computer etc.), or PC (PC, Personal Computer)。

Illustrative methods

With reference to the application scenarios of Fig. 1, the use according to exemplary embodiment of the invention is described with reference to Fig. 2~Fig. 8 In the method for generation reply message.It should be noted that above-mentioned application scenarios be for only for ease of understanding it is of the invention spirit and Principle and show, embodiments of the present invention are unrestricted in this regard.Conversely, embodiments of the present invention can be applied In applicable any scene.

Fig. 2 shows for the flow of the embodiment that a kind of reply message generation method for providing of the invention is applied to terminal 102 It is intended to, as shown in Fig. 2 a kind of reply message generation method provided in an embodiment of the present invention, comprises the following steps：

S201, indicated according to user first, answer interface to be answered a question is presented.

S202, by multi-medium data collecting device correspondence collection multi-medium data.

It is S203, literary as the multimedia of corresponding reply message of waiting to answer a question based on the multi-medium data generation for collecting Part is simultaneously uploaded at the answer interface that S201 is presented.

Corresponding with method shown in above-mentioned Fig. 2, Fig. 3 is applied to answer for a kind of reply message generation method that the present invention is provided The schematic flow sheet of an embodiment of server 101 is doubted, as shown in figure 3, a kind of reply message life provided in an embodiment of the present invention Into method, comprise the following steps：

S301, determine user selection wait answer a question.

S302, waiting of receiving that user is generated as determining in S301 answer a question the multimedia text of corresponding reply message Part.

S303, issued the multimedia file in S302 as reply message to be answered a question.

It can be seen that, for the user of problem answer is carried out by mobile terminal, can be by other multimedia messages pair Problem is answered, and compared with answer is carried out by being input into word, answer mode is more facilitated, and improves answer efficiency.In addition, Answer form is enriched, answer content is more lively, be that user brings preferably experience.

Fig. 4 is applied to the flow of another embodiment of terminal 102 for a kind of reply message generation method for providing of the invention Schematic diagram, as shown in figure 4, a kind of reply message generation method provided in an embodiment of the present invention, comprises the following steps：

S401, indicated according to user second, startup is answerred questions platform.

Can be started according to user if the implementation of platform of answering questions is application software, in this step and answer questions the second of platform Indicate to start the application software；Can be answerred questions according to user's access if the implementation of platform of answering questions is website, in this step flat The website is opened in second instruction of platform correspondence website.

S402, the page info for obtaining platform of answering questions simultaneously are presented.

Wherein, answer questions the page info and the information match of the sign user interest of statistics in advance of platform, or answer questions The page info of platform is the default page info of unification.

When the startup that terminal 102 receives user answer questions platform instruction after, it is necessary to load the corresponding page of platform of answering questions Face information is simultaneously presented.For different user, the page info of the platform of answering questions of loading can be the unified default page Information, or different is the page info of user's customization.The foundation of customization can be the information for characterizing user interest.

Further, user using answer questions platform when can be registered, the interest of itself is provided in registration process Waiting to answer a question and evaluating user's for answer is answered a question or participated in information, or waiting of can usually being browsed according to user Interest information, when the user starts answers questions platform the interest information based on user determine it is corresponding wait to answer a question, it is and raw Presented to user into page info.

S403, according to the 6th of user the indicate, present correspondence problem category page.

Wherein, will wait to answer a question according to preset rules to be classified, and for each classification waits generation correspondence of answering a question The problem category page.

Can be to wait to answer a question to be classified, and for different classes of waits the corresponding presentation page of offer of answering a question Face, a certain classification it is corresponding present the page in present belong to the category wait answer a question.For being realized by application software Answer questions the mode of platform, can be presented by Shipping Options Page and different classes of wait to answer a question.User be so more convenient for according to itself Demand treat to answer a question and searched, and Category learning is carried out to same class problem.

Because same category of quantity to be answered a question may be larger, and the level of user or interest are uneven, can It is that user determines grade with the level or interest of advance counting user, is treated when user sends instruction and needs to browse certain classification When answering a question, the user gradation can be based in the category page for presenting, present and solved with waiting of matching of user gradation Question and answer is inscribed.For example：User can be made to provide its level or interest information in user's registration, it is also possible to according to browsing for user With the level or interest information of answer custom assessment user.So, step S403 may alternatively be：According to the 6th of user the Indicate, based on being in advance the user gradation that user determines, what presentation was matched with user gradation in correspondence problem category page treats Answer a question.

It is to be classified according to subject to be assumed to be the preset rules classified of waiting to answer a question, and will wait classification of answering a question For mathematics, Chinese language, English and other.And correspondence category page is presented by Shipping Options Page.And user provides water in registration Ordinary mail ceases, and is that the user gradation that user determines is 50 according to the horizontal information, then, as shown in Figure 5 a, when user sends the 6th Indicate, access English classification wait answer a question the page when, English Shipping Options Page is presented, and English category is determined according to user gradation It is other wait to answer a question in answered a question to waiting of matching with user gradation 50 and presented in English Shipping Options Page.

S404, according to the 3rd of user the indicate, details page to be answered a question is presented.

Wherein, details page to be answered a question includes problem content to be answered a question, and it is issued should Reply message to be answered a question.

As shown in Figure 5 a, what is presented in the page or certain labels page for answering questions platform startup waits that answer a question can be only The partial information to be answered a question is presented, for example：Stem information and announced partial responses information to be answered a question, Without Reply All information is presented.If user treat answer a question it is interested can send the 3rd instruction, into waiting to solve The details page of question and answer topic, as shown in Figure 5 b, shows details to be answered a question, including exercise question details and institute There is reply message, if one page cannot not show completely multipage can also be divided to be shown.As shown in Figure 5 c, RELEASE PROBLEM circle is showed Face, the generic to be answered a question to be issued can be selected (such as in problem issue interface：Selection subject in figure), issue This waits to answer a question afterwards can be published to the corresponding problem category page of selected classification.

Further, for registered user or the user of problem issue or answer to be answered a question was participated in, can be with For the user sets personal information related pages.The personal recommended information of correspondence user can be included in the personal related pages (for example：The pet name of user, grade, RELEASE PROBLEM number, provide reply message number etc.), and correspondence user's issue wait solve Question and answer is inscribed, and the treating of being directed to of reply message of correspondence user's issue is answered a question, and also can from the personal information related pages The details page to be answered a question of user issue is accessed, and the treating of being directed to of reply message of user issue is answered a question Details page.It is possible to perform following steps：The 5th instruction according to user is related into specified userspersonal information The page.

After specified userspersonal information's related pages are entered, step S404 may alternatively be：

The 3rd instruction according to user, details page to be answered a question is entered from specified userspersonal information's related pages And present；Wherein, wait to answer a question to specify the problem of user's issue, or in announced reply message to be answered a question Including the reply message that the specified user issues.

S405, indicated according to the 4th of user the, favorable comment operation is performed to issued reply message.

Comment interface can be set for each reply message, the reply message thought to oneself to browse user is performed Favorable comment is operated, for example：Reply message preferably carries out thumb up operation.

S406, indicated according to user first, answer interface to be answered a question is presented.

When user needs to provide reply message wait answering a question for certain, the first instruction can be sent, be answered a question into waiting to solve The answer interface of topic.

S407, by multi-medium data collecting device correspondence collection multi-medium data.

Multi-medium data can include：Voice data, the voice data with caption information, video data, carry The video data of captions and the video data with caption information.So, this step may be embodied as：

The voice data that user sends is gathered by audio collecting device；Or

The voice data that user sends is gathered by audio collecting device；And it is defeated by word collecting device collection user The text information for entering, and the text information that will be collected is used as the caption information to the voice data；Or

The voice data that user sends is gathered by audio collecting device；And gather user's by video capture device Video data；Or

The voice data that user sends is gathered by audio collecting device；And gather user's by video capture device Video data；And the text information of user input is gathered by word collecting device, and the text information generation that will be collected The voice data and the corresponding caption information of video data；Or

The voice data that user sends is gathered by audio collecting device；And gather user's by video capture device Video data；And by word collecting device gather user input text information, and the text information that will be collected as To the voice data and the caption information of video data.

Wherein, the equipment that audio collecting device and video capture device can be carried for terminal, or external equipment.

It is S408, literary as the multimedia of corresponding reply message of waiting to answer a question based on the multi-medium data generation for collecting Part is simultaneously uploaded at the answer interface that S406 is presented.

S409, the multi-medium data to gathering are parsed, and the multi-medium data in preset time period is converted into presetting The text information of word number.

The explanation of S410, the multi-medium data for being defined as being gathered in S407 by the text information for presetting word number in S409 Information is simultaneously uploaded.

In step S409~step S410, more descriptive informations can be added for multi-medium data.It is preferred that can be by The text information that is converted into of multi-medium data in multi-medium data beginning preset time period, and by the text of preceding default word number Word information is uploaded as the descriptive information of multi-medium data.

Further, step S403, step S404, step 405, step S406~step S408 respectively can answer questions it is flat After platform starts, the correspondence according to user indicates to perform at any time, it is also possible to which the correspondence instruction according to user performs any Number of times, does not limit step S403, between step S404, step 405, step S406~step S408 here, and and other Sequencing and perform number of times that step is performed.

Step S409~step S410 can not be performed, if performing, not have strict sequencing with step S408.

Fig. 6 is the interface schematic diagram for gathering multi-medium data, and prompting that can be in interface carries out multi-medium data and adopts Collection.After Fig. 7 is to complete multi-medium data collection, from the multi-medium data text information that obtains of parsing, using the text information as The descriptive information of multi-medium data uploads schematic diagram together with multi-medium data, and word in figure " this problem is fairly simple ... " is According to the word that word number is preset before collection multi-medium data parsing, can be as descriptive information together with multimedia file Upload.

Fig. 8 is applied to answer questions another embodiment of server 101 for a kind of reply message generation method for providing of the present invention Schematic flow sheet, as shown in figure 8, a kind of reply message generation method provided in an embodiment of the present invention, comprises the following steps：

S801, the request for receiving acquisition page info.

The request for obtaining page info can be that user starts the request sent when answering questions platform.

S802, the user identity information according to carrying in the request received in S801, it is determined that the sign user of statistics in advance The information of interest.

When terminal sends the request for obtaining page info, user identity information can be carried, the user identity information can be with It is the software or hardware information of terminal, identification information generated during user's registration etc..System in advance is determined according to user identity information The information of the sign user interest of meter.

It is possible to further generate the corresponding personal information related pages of the user for each registered user；Wherein, it is personal Information related pages include following information：Correspondence user personal recommended information, and correspondence user issue treat solution question and answer Topic, and the treating of being directed to of reply message of correspondence user's issue is answered a question.

S803, according in S802 determine sign user interest information, determine user it is interested wait answer a question.

Interested the answering a question of S804, the user based on determination in S803 generates page info and feeds back.

S805, receive issue request of waiting to answer a question.

S806, in default problem base to S805 in receive wait to answer a question and retrieve.

In the present embodiment, problem base can be pre-set, storage needs to be answered a question in problem base, and waits to answer a question High-quality answer, the high-quality answer can be in advance by manually carrying out choosing determination.

In this step, treated in default problem base and answered a question when being retrieved, can first from waiting middle solution of answering a question Keyword is separated out, is retrieved in problem base based on keyword.

S807, judge whether to retrieve in S806 waiting of receiving in S805 and answer a question；If so, then enter step S808, Otherwise, into step S809.

S808, the reply message the to be answered a question issue that will be stored in problem base.Into step S813.

In this step, wait to answer a question in response to retrieving this, the answer to be answered a question that will be stored in problem base Information is issued.

S809, this is waited to answer a question in default Internet resources and is retrieved.

In this step, wait to answer a question in response to not retrieving this, in default Internet resources to this wait to answer a question into Row retrieval.Default Internet resources can be arbitrary network resource, and such as existing other are answerred questions platform, any search engine etc.. During specific implementation, can treat to answer a question carries out participle operation, and is retrieved by default Internet resources on backstage.

S810, judge whether to retrieve in S809 waiting of receiving in S805 and answer a question；If so, into step S811, it is no Then, into step S812.

S811, reply message to be answered a question to this in Internet resources is downloaded and issued, or, by Internet resources The chained address issue of the reply message to be answered a question to this.Into step S813.

Wait to answer a question in response to retrieving this, it is concurrent by being downloaded to the reply message to be answered a question in Internet resources Cloth, or, the chained address of reply message to be answered a question to this in Internet resources is issued.

S812, wait other users issue for the reply message to be answered a question.

It can be seen that, for user's issue wait answer a question, its reply message can derive from three aspects, first can be by Problem base provides high-quality answer, if do not include this in problem base to wait to answer a question, can be provided by the default network of next Source provides reply message, if also not retrieving related reply message in default Internet resources, then, only wait other users Voluntarily issue is for the reply message to be answered a question.

S813, the classification treated belonging to answer problem that request issue in S805 is determined according to preset rules.

Can be to wait to answer a question to be classified in the present embodiment.During specific implementation, can to issue wait to answer a question into Row morphological analysis, affiliated classification is determined according to analysis result.And face can be predefined according to the property of platform of answering questions To classification to be answered a question, when receiving when answering a question, can directly be published to correspondence classification interface in.Example Such as：Platform of answering questions is directed to Students ' Learning content, can carry out category division according to Students ' Learning subject in advance：Chinese language, number , English etc..

S814, by S805 ask issue wait answer a question in S813 determine correspondence problem category page issue.

Step S813 and step S814 can not also be performed.

Further, the execution of step S806~step S812 and step S813~step S814 is suitable without strict priority Sequence.

S815, any problem category accessing page request of reception.

S816, based in advance for user determine user gradation, it is determined that in any problem category page present with What user gradation was matched waits to answer a question and feeds back.

S817, determine user selection wait answer a question.

S818, waiting of receiving that user is generated as determining in S817 answer a question the multimedia text of corresponding reply message Part.

S819, using the multimedia file in S818 as the reply message issue to be answered a question determined in S817.

When user interested sends the request for accessing the multimedia file, can be by answering that the multimedia file is characterized The details page of complex information provides the multimedia file to the user interested.

Step S805~step S814, step S815~step S816, step S817~step S819 respectively can bases The correspondence of user indicates to perform at any time, it is also possible to which the correspondence according to user indicates to perform arbitrary number of times, does not limit here Determine between step S805~step S814, step S815~step S816, step S817~step S819, and with other steps Between perform sequencing and perform number of times.

Further, the reply message issued for the reply message by platform issue of answering questions and by other users, can With the presentation of the multiple reply messages of determination sequentially, and by the presentation order for determining presented, specifically included two ways：

First way：, for reply message to be answered a question, this is replied for by platform itself issue of answering questions The presentation order of information is defined as most forward in all reply messages；It is to be answered a question for this for what is issued by user Reply message, when exist at least two by user issue reply message when, using predetermined order rule determine this at least two The presentation of reply message is sequentially.

In first way, more reliable answer may be considered by the reply message of platform itself issue of answering questions and believe Breath, checks for the ease of user, can be presented order and determine before the reply message of user's issue.Will be flat by answering questions The presentation order of the reply message of platform itself issue is defined as most forward in all reply messages；By being directed to for being issued by user The presentation order of reply message to be answered a question is defined as after the reply message of platform issue of answering questions.

Wherein, what platform itself of answering questions was issued can include being retrieved by problem base for the reply message answered a question Reply message, or by presetting the reply message that searches of Internet resources.

Also, when there is the reply message that at least two are issued by user, can be determined using predetermined order rule should The presentation of at least two reply messages is sequentially.

The second way：For by answer questions platform itself issue for reply message to be answered a question, and by with Family issue for the reply message to be answered a question, the presentation for determining reply message using predetermined order rule is sequentially.

In the second way, and the answer issued by the reply message of platform issue of answering questions and by other users is not differentiated between Information, and determine presentation sequentially using unified standard (i.e. predetermined order rule) the two reply message issued.

Further, using predetermined order rule determine reply message presentation sequentially, including：

The favorable comment operation that step one, each reply message of statistics are received；

In this step, favorable comment operation can be operated for thumb up.

The number of times that step 2, the favorable comment received according to each reply message counted in step one are operated, it is determined that this waits to solve Question and answer topic reply message presentation sequentially, wherein, receive favorable comment number of operations it is more reply message presentation order it is more forward.

Step one and step 2 can be performed by predetermined period, it is also possible to often receive a favorable comment operation for reply message Perform once, specific embodiment can be determined according to actual needs, not limit here.

It can be seen that, it is that the reply message issued by user determines presentation sequentially in first way, and the second way In, it is that the reply message by user's issue and the reply message by platform issue of answering questions determine that presentation order can be according to this Predetermined order rule is carried out.

Example devices

After the method for describing exemplary embodiment of the invention, next, exemplary with reference to Fig. 9 description present invention One of implementation method, equipment for generating reply message.

The structural representation of the two of the generation equipment of Fig. 9 a kind of reply messages for the embodiment of the present invention is provided, such as Fig. 9 institutes Show, such as lower module can be included：

Module 901 is presented, for being indicated according to user first, answer interface to be answered a question is presented；

Acquisition module 902, for by multi-medium data collecting device correspondence collection multi-medium data；

Generation module 903, for waiting corresponding answering of answering a question described in based on the multi-medium data generation for collecting The multimedia file of complex information is simultaneously uploaded at the answer interface.

In some implementation methods of the present embodiment, optionally, the acquisition module 902, specifically for being adopted by audio The voice data that collection equipment collection user sends；Or the voice data that user sends is gathered by audio collecting device；And The text information of user input is gathered by word collecting device, and the text information that will be collected is used as to the voice data Caption information；Or the voice data that user sends is gathered by audio collecting device；And set by video acquisition The video data of standby collection user；Or the voice data that user sends is gathered by audio collecting device；And by video Collecting device gathers the video data of user；And the text information of user input is gathered by word collecting device, and will adopt The text information for collecting generates the voice data and the corresponding caption information of video data；Or by audio collecting device The voice data that collection user sends；And the video data of user is gathered by video capture device；And adopted by word Collection equipment gathers the text information of user input, and the text information that will be collected is used as to the voice data and video counts According to caption information.

In other implementation methods of the present embodiment, optionally, the equipment also includes：Parsing module 904；

The parsing module 904, for being parsed to the multi-medium data that the acquisition module 902 is gathered, will be default Multi-medium data in time period is converted into the text information of default word number；By the text information of the default word number It is defined as the descriptive information of the multi-medium data and is uploaded.

In the other implementation method of the present embodiment, optionally, the equipment also includes：Starting module 905 and acquisition Module 906；

The starting module 905, for being indicated according to user second, starts platform of answering questions；

The acquisition module 906, for obtaining the page info of the platform of answering questions and presenting；Wherein, it is described answer questions it is flat The information match of the page info of platform and the sign user interest of advance statistics, or the page info of the platform of answering questions is The default page info of unification.

In some other embodiments of the present embodiment, optionally, the presentation module 901 is additionally operable to according to user's 3rd indicates, and details page to be answered a question is presented；Wherein, the details page to be answered a question includes treating solution question and answer The problem content of topic, and the issued reply message to be answered a question.

In the still further embodiments of the present embodiment, optionally, the presentation module 901 is additionally operable to according to user's 5th indicates, into specified userspersonal information's related pages；

The presentation module 901 is related from the specified userspersonal information specifically for being indicated according to the 3rd of user the The page enters the details page to be answered a question and presents；Wherein, it is described to wait to answer a question as the specified user issues Problem, or the announced reply message to be answered a question includes the reply message that the specified user issues.

In more some implementation methods of the present embodiment, optionally, the equipment also includes：Favorable comment operation module 907；

The favorable comment operation module 907, for being indicated according to the 4th of user the, performs to issued reply message Comment operation.

Enter some implementation methods in the present embodiment, optionally, the presentation module 901 is additionally operable to according to user's 6th indicates, and correspondence problem category page is presented；Wherein, will wait to answer a question according to preset rules to be classified, and be each Classification waits the corresponding problem category page of generation of answering a question.

In the present embodiment again in other implementation methods, optionally, the presentation module 901, specifically for according to 6th instruction at family, based on being in advance the user gradation that user determines, is presented and the user in correspondence problem category page The waiting of ratings match is answered a question.

After the method and apparatus for describing exemplary embodiment of the invention, next, introducing of the invention One of equipment for generating reply message of another exemplary embodiment.

Person of ordinary skill in the field it is understood that various aspects of the invention can be implemented as system, method or Program product.Therefore, various aspects of the invention can be implemented as following form, i.e.,：It is complete hardware embodiment, complete Full Software Implementation (including firmware, microcode etc.), or the implementation method that hardware and software aspect is combined, can unite here Referred to as " circuit ", " module " or " system ".

In some possible implementation methods, the equipment for generating reply message of the invention can at least include At least one processing unit and at least one memory cell.Wherein, the memory cell has program stored therein code, when described When program code is performed by the processing unit so that the processing unit performs above-mentioned " illustrative methods " part of this specification Described in the method for generating reply message according to various illustrative embodiments of the invention in step.For example, institute S201 the step of can performing as shown in Figure 2 that states processing unit, indicated according to user first, answer to be answered a question is presented Interface, step S202, by multi-medium data collecting device correspondence collection multi-medium data, step S203, based on what is collected Multi-medium data generation as corresponding reply message of waiting to answer a question multimedia file and at the answer interface of S201 presentations Uploaded.

The equipment for generating reply message of this implementation method of the invention is described referring to Figure 10 100.The equipment 100 for generating reply message that Figure 10 shows is only an example, should not be to the work(of the embodiment of the present invention And any limitation can be carried out using range band.

As shown in Figure 10, showed in the form of universal computing device for generating the equipment 100 of reply message.For generating The component of the equipment 100 of reply message can be included but is not limited to：Above-mentioned at least one processing unit 1001, above-mentioned at least one Memory cell 1002, the bus 1003 of connection different system component (including processing unit 1001 and memory cell 1002).

Bus 1003 represents one or more in a few class bus structures, including memory bus or memory control Device, peripheral bus, AGP, processor or total using the local of any bus structures in various bus structures Line.

Memory cell 1002 can include the computer-readable recording medium of form of volatile memory, such as random access memory (RAM) 10021 and/or cache memory 10022, can also further read-only storage (ROM) 10023.

Memory cell 1002 can also include thering is one group of program/utility of (at least one) program module 10024 1000, such program module 10024 is included but is not limited to：Operating system, one or more application program, other program moulds Block and routine data, potentially include the realization of network environment in each or certain combination in these examples.

Equipment 100 for generating reply message can also be with one or more external equipment 1004 (such as keyboard, sensings Equipment, bluetooth equipment etc.) communication, can also be enabled a user to and the equipment for generating reply message with one or more 100 interaction equipment communications, and/or with enable this by generate the equipment 100 of reply message with it is one or more of the other based on Any equipment (such as router, modem etc.) communication that calculation equipment is communicated.This communication can by input/ Output (I/O) interface 1005 is carried out.Also, the equipment 100 for generating reply message can also be by network adapter 1006 Communicated with one or more network (such as LAN (LAN), wide area network (WAN) and/or public network, such as internet). As shown in Figure 10, network adapter 1006 is led to by bus 1003 with other modules of the equipment 100 for generating reply message Letter.Equipment 100 for generating reply message can also be shown by the platform that will answer questions of display unit 1007 to user.Should be bright In vain, although not shown in, can combine for generate reply message equipment 100 use other hardware and/or software module, Including but not limited to：Microcode, device driver, redundant processing unit, external disk drive array, RAID system, tape drive Dynamic device and data backup storage system etc..

Next, describing exemplary embodiment of the invention, equipment for generating reply message two with reference to Figure 11.

The structural representation of the two of the generation equipment of Figure 11 a kind of reply messages for the embodiment of the present invention is provided, such as Figure 11 institutes Show, such as lower module can be included：

Determining module 1101, for determine user selection wait answer a question；

Receiver module 1102, many matchmakers of the corresponding reply message of waiting to answer a question are generated as receiving user Body file；

Release module 1103, for being issued the multimedia file as the reply message to be answered a question.

In some implementation methods of the present embodiment, optionally, the equipment also includes：Retrieval module 1104；

The receiver module 1102, is additionally operable to wait issue request of answering a question described in reception；

The retrieval module 1104, in default problem base to it is described wait to answer a question retrieve；

The release module 1103, be additionally operable in response to the retrieval module 1104 retrieve it is described wait to answer a question, will The reply message issue described to be answered a question stored in described problem storehouse.

In other implementation methods of the present embodiment, optionally, the retrieval module 1104 is additionally operable in response to not examining Rope is waited to answer a question described in, in default Internet resources to it is described wait to answer a question retrieve；

The release module 1103, be additionally operable in response to the retrieval module retrieve it is described wait to answer a question, will be described The reply message to be answered a question is downloaded and issued in Internet resources, or, will be treated to described in the Internet resources The chained address issue of the reply message answered a question.

In the other implementation method of the present embodiment, optionally, described equipment also includes：Generation module 1105；

The receiver module 1102, is additionally operable to receive the request for obtaining page info；

The determining module 1101, for the user identity information according to carrying in the request, it is determined that count in advance Characterize the information of user interest；And according to it is described sign user interest information, determine the user it is interested wait answer Problem；

The generation module 1105, for generating page info and feeding back based on interested the answering a question of the user.

In some other embodiments of the present embodiment, optionally, the equipment also includes：Generation module 1105；

The generation module 1105, for generating the corresponding personal information related pages of the user for each registered user； Wherein, the personal information related pages include following information：The personal recommended information of correspondence user, and correspondence user's hair The waiting of cloth is answered a question, and the treating of being directed to of reply message of correspondence user's issue is answered a question.

In the still further embodiments of the present embodiment, optionally, the equipment also includes：Order module 1106；

The order module 1106, for for by answer questions platform itself issue for the answer to be answered a question Information, the presentation order of the reply message is defined as most forward in all reply messages；For being directed to for being issued by user The reply message to be answered a question, when there is the reply message that at least two are issued by user, is advised using predetermined order Then determine the presentation of at least two reply message sequentially；Or

For by answer questions platform itself issue for the reply message to be answered a question, and by user issue For the reply message to be answered a question, the presentation for determining reply message using predetermined order rule is sequentially；

The order module 1106, specifically for counting the favorable comment operation that each reply message is received；Believe according to each answer The number of times of the favorable comment operation that breath is received, it is determined that the reply message presentation to be answered a question is sequentially, wherein, receive favorable comment The more reply message presentation orders of number of operations are more forward.

In more some implementation methods of the present embodiment, optionally, the receiver module 1102 is additionally operable to be treated described in reception Issue of answering a question is asked；

The determining module 1101, is additionally operable to according to the classification treated described in preset rules determination belonging to answer problem；

The release module 1103, is additionally operable to wait to answer a question in the issue of correspondence problem category page by described.

Enter some implementation methods in the present embodiment, optionally, the receiver module 1102 is additionally operable to receive and arbitrarily asks Topic category page access request；

The determining module 1101, is additionally operable to based on being in advance the user gradation that user determines, it is determined that in any problem In category page present matched with the user gradation wait to answer a question and feed back.

After the method and apparatus for describing exemplary embodiment of the invention, next, introducing of the invention The two of the equipment for generating reply message of another exemplary embodiment.

In some possible implementation methods, the equipment for generating reply message of the invention can at least include At least one processing unit and at least one memory cell.Wherein, the memory cell has program stored therein code, when described When program code is performed by the processing unit so that the processing unit performs above-mentioned " illustrative methods " part of this specification Described in the method for generating reply message according to various illustrative embodiments of the invention in step.For example, institute State processing unit can perform S301 the step of as shown in Figure 3, determine user's selection wait answer a question, step S302, connect Waiting of receiving that user is generated as determining in S301 is answered a question the multimedia file of corresponding reply message, step S303, will Multimedia file in S302 is issued as reply message to be answered a question.

The equipment for generating reply message of this implementation method of the invention is described referring to Figure 12 120.The equipment 120 for generating reply message that Figure 12 shows is only an example, should not be to the work(of the embodiment of the present invention And any limitation can be carried out using range band.

As shown in figure 12, showed in the form of universal computing device for generating the equipment 120 of reply message.For generating The component of the equipment 120 of reply message can be included but is not limited to：Above-mentioned at least one processing unit 1201, above-mentioned at least one Memory cell 1202, the bus 1203 of connection different system component (including processing unit 1201 and memory cell 1202).

Bus 1203 represents one or more in a few class bus structures, including memory bus or memory control Device, peripheral bus, AGP, processor or total using the local of any bus structures in various bus structures Line.

Memory cell 1202 can include the computer-readable recording medium of form of volatile memory, such as random access memory (RAM) 12021 and/or cache memory 12022, can also further read-only storage (ROM) 12023.

Memory cell 1202 can also include thering is one group of program/utility of (at least one) program module 12024 1200, such program module 12024 is included but is not limited to：Operating system, one or more application program, other program moulds Block and routine data, potentially include the realization of network environment in each or certain combination in these examples.

Equipment 120 for generating reply message can also be with one or more external equipment 1204 (such as keyboard, sensings Equipment, bluetooth equipment etc.) communication, can also be enabled a user to and the equipment for generating reply message with one or more 120 interaction equipment communications, and/or with enable this by generate the equipment 120 of reply message with it is one or more of the other based on Any equipment (such as router, modem etc.) communication that calculation equipment is communicated.This communication can by input/ Output (I/O) interface 1205 is carried out.Also, the equipment 120 for generating reply message can also be by network adapter 1206 Communicated with one or more network (such as LAN (LAN), wide area network (WAN) and/or public network, such as internet). As illustrated, network adapter 1206 is communicated by bus 1203 with other modules of the equipment 120 for generating reply message. Equipment 120 for generating reply message can also be shown by the platform that will answer questions of display unit 1207 to user.It should be understood that Although not shown in, the equipment 120 for generating reply message can be combined and use other hardware and/or software module, wrap Include but be not limited to：Microcode, device driver, redundant processing unit, external disk drive array, RAID system, magnetic tape drive Device and data backup storage system etc..

Exemplary process product

In some possible implementation methods, various aspects of the invention are also implemented as a kind of shape of program product Formula, it includes program code, and when described program product runs on the terminal device, described program code is used to make the terminal Equipment performs the use according to various illustrative embodiments of the invention described in above-mentioned " illustrative methods " part of this specification Step in the method for generation reply message, for example, one of equipment of the generation reply message can be performed such as institute in Fig. 2 The step of showing S201, indicated according to user first, be presented answer interface to be answered a question, step S202, by multimedia number According to collecting device correspondence collection multi-medium data, step S203, based on collect multi-medium data generation as treat solution question and answer Inscribe the multimedia file of corresponding reply message and uploaded at the answer interface that S201 is presented.The generation reply message The two of equipment can be performed 301 the step of as shown in Figure 3, determine user's selection wait answer a question, step S302, receive and use What family was generated as determining in S301 wait answers a question the multimedia file of corresponding reply message, step S303, by S302 In multimedia file issued as reply message to be answered a question.

Described program product can be using any combination of one or more computer-readable recording mediums.Computer-readable recording medium can be readable letter Number medium or readable storage medium storing program for executing.Readable storage medium storing program for executing for example may be-but not limited to-electricity, magnetic, optical, electromagnetic, red The system of outside line or semiconductor, device or device, or it is any more than combination.The more specifically example of readable storage medium storing program for executing (non exhaustive list) includes：Electrical connection, portable disc with one or more wires, hard disk, random access memory (RAM), read-only storage (ROM), erasable programmable read only memory (EPROM or flash memory), optical fiber, portable compact disc Read memory (CD-ROM), light storage device, magnetic memory device or above-mentioned any appropriate combination.

As shown in figure 13, one of program product for generating reply message according to the embodiment of the present invention is described 130；As shown in figure 14, the 2 140 of the program product for generating reply message according to the embodiment of the present invention are described；

Said procedure product can use portable compact disc read only memory (CD-ROM) and including program code, and Can be run on terminal device, such as PC.However, program product not limited to this of the invention, in this document, can Read storage medium can be it is any comprising or storage program tangible medium, the program can be commanded execution system, device or Person's device is used or in connection.

Readable signal medium can include the data-signal propagated in a base band or as a carrier wave part, wherein carrying Readable program code.The data-signal of this propagation can take various forms, including --- but being not limited to --- electromagnetism letter Number, optical signal or above-mentioned any appropriate combination.Readable signal medium can also be beyond readable storage medium storing program for executing it is any can Read medium, the computer-readable recording medium can send, propagate or transmit for by instruction execution system, device or device use or Program in connection.

The program code included on computer-readable recording medium can be transmitted with any appropriate medium, including --- but being not limited to --- Wirelessly, wired, optical cable, RF etc., or above-mentioned any appropriate combination.

Program for performing present invention operation can be write with one or more any combination of programming language Code, described program design language includes object oriented program language-Java, C++ etc., also including routine Procedural programming language-such as " C " language or similar programming language.Program code can fully in user Performed on computing device, partly performed on a user device, calculated as an independent software kit execution, partly in user Its upper side point is performed or performed on computing device or server completely on the computing device.It is being related to computing device In situation, computing device can be by the network of any kind --- including LAN (LAN) or wide area network (WAN)-be connected to User calculating equipment, or, it may be connected to external computing device is (such as using ISP come by internet Connection).

If although it should be noted that be referred in above-detailed generation reply message relevant device equipment for drying or Sub-device, but this division is only not enforceable.In fact, according to the embodiment of the present invention, above-described two The feature and function of individual or more device can embody in one apparatus.Conversely, the feature of an above-described device Can be further divided into being embodied by multiple devices with function.

Additionally, although the operation of the inventive method is described with particular order in the accompanying drawings, this do not require that or Hint must be performed according to the particular order these operation, or the operation having to carry out shown in whole could realize it is desired As a result.Additionally or alternatively, it is convenient to omit some steps, multiple steps are merged into a step to perform, and/or by one Step is decomposed into execution of multiple steps.

Although describing spirit and principles of the present invention by reference to some specific embodiments, it should be appreciated that, this Invention is not limited to disclosed specific embodiment, and the division to each side does not mean that the feature in these aspects can not yet Combination is this to divide merely to the convenience of statement to be benefited.It is contemplated that cover appended claims spirit and In the range of included various modifications and equivalent arrangements.

Claims

1. a kind of generation method of reply message, including：

Based on the multi-medium data generation for collecting wait to answer a question described in corresponding reply message multimedia file simultaneously Uploaded at the answer interface.

2. method according to claim 1, multi-medium data is gathered by multi-medium data collecting device correspondence, including：

The voice data that user sends is gathered by audio collecting device；Or

The voice data that user sends is gathered by audio collecting device；And user input is gathered by word collecting device Text information, and the text information that will be collected is used as the caption information to the voice data；Or

The voice data that user sends is gathered by audio collecting device；And the video of user is gathered by video capture device Data；Or

The voice data that user sends is gathered by audio collecting device；And the video of user is gathered by video capture device Data；And the text information of user input is gathered by word collecting device, and the text information generation that will be collected is described Voice data and the corresponding caption information of video data；Or

The voice data that user sends is gathered by audio collecting device；And the video of user is gathered by video capture device Data；And by the text information of word collecting device collection user input, and the text information that will be collected is used as to institute State the caption information of voice data and video data.

3. method according to claim 2, also includes：

Multi-medium data to gathering is parsed, and the multi-medium data in preset time period is converted into default word number Text information；

The text information of the default word number is defined as the descriptive information of the multi-medium data and is uploaded.

4. the method according to claim any one of 1-3, also includes：

Indicated according to user second, start platform of answering questions；And

Obtain described in answer questions platform page info and present；

Wherein, the page info of the platform of answering questions and the advance information match for characterizing user interest for counting, or it is described The page info of platform of answering questions is the default page info of unification.

5. a kind of generation method of reply message, including：

Determine user selection wait answer a question；

Using the multimedia file as the reply message issue to be answered a question.

6. method according to claim 5, also includes：

Issue request of answering a question is waited described in receiving；

In default problem base to it is described wait to answer a question retrieve；

In response to retrieve it is described wait to answer a question, reply message hair that will be to be answered a question described in storage in described problem storehouse Cloth.

7. method according to claim 6, also includes：

In response to do not retrieve it is described wait to answer a question, in default Internet resources to it is described wait to answer a question retrieve；

In response to retrieve it is described wait to answer a question, the reply message to be answered a question will be downloaded in the Internet resources And issue, or, by the chained address issue in the Internet resources to the reply message to be answered a question.

8. method according to claim 5, also includes：

Receive the request for obtaining page info；

According to the user identity information carried in the request, it is determined that the information of the sign user interest of statistics in advance；

According to it is described sign user interest information, determine the user it is interested wait answer a question；

Generate page info and feed back based on interested the answering a question of the user.

9. the generation equipment of a kind of reply message, including：

Generation module, for waiting corresponding reply message of answering a question described in based on the multi-medium data generation for collecting Multimedia file is simultaneously uploaded at the answer interface.

10. the generation equipment of a kind of reply message, including：

Determining module, for determine user selection wait answer a question；

Receiver module, the multimedia file of the corresponding reply message of waiting to answer a question is generated as receiving user；