CN106779121A - Electronic bill processing method and system - Google Patents
Electronic bill processing method and system Download PDFInfo
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- CN106779121A CN106779121A CN201611202764.4A CN201611202764A CN106779121A CN 106779121 A CN106779121 A CN 106779121A CN 201611202764 A CN201611202764 A CN 201611202764A CN 106779121 A CN106779121 A CN 106779121A
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- 230000001755 vocal effect Effects 0.000 claims abstract description 45
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- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
- G07B1/00—Machines for printing and issuing tickets
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
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Abstract
The embodiment of the present invention provides a kind of electronic bill processing method and system, and the method includes：Be stored in data of booking tickets in the ticket booking record of correspondence user according to the ID included in ticket booking data after the ticket booking data for receiving seat reservation system transmission by Cloud Server；Cloud server get tickets terminal transmission, characterize the user speech got tickets；Cloud Server extracts the vocal print feature of user speech, and the registered users for vocal print feature is determined whether there is in registered user storehouse being matched with the vocal print feature extracted, if in the presence of, according to the ID that registered users are associated, the acquisition ticket booking data from ticket booking record；Cloud Server will book tickets data is activation to terminal of getting tickets, so that terminal of getting tickets exports corresponding bill.In this programme, the identification mode based on vocal print feature carries out identification, only needs to say terminal of getting tickets the voice for triggering operation of getting tickets when user gets tickets, easy to operate.
Description
Technical field
The present invention relates to Internet technical field, more particularly to a kind of electronic bill processing method and system.
Background technology
Bought tickets to alleviate people, the problem for needing to queue up for a long time of getting tickets, the vote buying mode of current network ticket booking and
The self-service mode of getting tickets got tickets increasingly is used by people.
By taking the scene of ticket of getting fire as an example, at present, user typically passes through in the self-service terminal of getting tickets for setting at the train station
Self-service getting tickets is realized in following operating process：User triggers operation of getting tickets in operation interface, and the identity card of oneself is placed on certainly
The identity card identification area of terminal of getting tickets is helped, the ID card information that self-service terminal of getting tickets is based on recognizing finds corresponding train ticket,
Printout.
Again by taking the scene of power taking movie ticket as an example, user can trigger the selection of option of getting tickets in self-service terminal of getting tickets, and enter
And the authentication code obtained during booking is based on, and the authentication code is input on self-service terminal interface of getting tickets, self-service terminal output of getting tickets is right
The film ticket answered.
Above in the self-service scene of getting tickets of citing, the identification authentication mode used under each scene may be different, and user
Need to carry out a series of operation when getting tickets could to complete to get tickets, operation inconvenience.
The content of the invention
In view of this, the embodiment of the present invention provides a kind of electronic bill processing method and system, is used to improve user and gets tickets
The convenience of operation.
The embodiment of the present invention provides a kind of electronic bill processing method, including：
Cloud Server after the ticket booking data for receiving seat reservation system transmission, according to the user that includes in the ticket booking data
Identify and the ticket booking data are stored in the ticket booking record of correspondence user, wherein, the seat reservation system is to be registered to the cloud clothes
Any seat reservation system in multiple seat reservation systems of business device；
The cloud server get tickets terminal transmission user speech, the user speech is that the terminal of getting tickets is being adopted
Collect and identify that the user speech is to be sent to the Cloud Server after presetting voice of getting tickets；
The Cloud Server extracts the vocal print feature of the user speech, and determines whether there is sound in registered user storehouse
The registered users that line feature is matched with the vocal print feature extracted；
If there are the registered users, the user mark that the Cloud Server is associated according to the registered users
Know, the ticket booking data are obtained from the ticket booking record；
The Cloud Server is by the ticket booking data is activation to the terminal of getting tickets, so that the terminal output of getting tickets is corresponding
Bill.
The embodiment of the present invention provides a kind of electronic bill processing system, including：
Seat reservation system, terminal of getting tickets, Cloud Server and Ticket issuing equipment；
The seat reservation system and the terminal of getting tickets are communicated to connect with the Cloud Server respectively；
The terminal of getting tickets includes：Gather the voice collector of user speech, be connected with the voice collector, knowledge
Not described user speech whether be default voice of getting tickets speech recognition device, and the control being connected with institute speech recognizer
Device；
The Cloud Server includes：The user speech for being sent to the controller extremely carries out the vocal print of voiceprint
Certified component, the registered user storehouse of the vocal print feature of the registered users that are stored with stores the ticket booking number that the seat reservation system sends
According to ticket booking database, and for from it is described ticket booking database in inquire about registered users ticket booking data data query group
Part；
The controller is connected with the Ticket issuing equipment, for controlling the Ticket issuing equipment to export the data query component
Bill corresponding to the ticket booking data of transmission.
Electronic bill processing method and system provided in an embodiment of the present invention, are provided for managing ordering for multiple seat reservation systems
Ticket data and manage registered user identity information Cloud Server so that when any seat reservation system can be by the ticket booking number of user
According to sending to Cloud Server, ticket booking data are stored in correspondence user by Cloud Server according to the ID included in the ticket booking data
Ticket booking record in.In addition, when user need get tickets got tickets in terminal when, for the ease of the operation of getting tickets of user, user is only
The user speech of similar " I will get tickets " need to be said to terminal of getting tickets, so that when terminal recognition of getting tickets goes out this for default triggering takes
After the voice of ticket operation, the user speech is sent to Cloud Server, whether Cloud Server carries out the user based on vocal print feature
It is the identification of registered users, if registered users, then the ID for being associated according to registered users, from the user
The ticket booking Data Concurrent that the user is obtained in the corresponding ticket booking record of mark delivers to terminal of getting tickets, so that terminal output correspondence of getting tickets
Bill.In the embodiment of the present invention, Cloud Server safeguards the registered user storehouse for having the vocal print feature comprising registered user, and can
To manage the ticket booking data of multiple seat reservation systems, so that, it is right to realize that the plurality of seat reservation system can share the registered user storehouse
Get tickets the identification of user.And, no matter user needs to take the bill of which seat reservation system, vocal print feature can be based on
Identification mode carries out identification, only needs to say the voice for triggering operation of getting tickets to terminal of getting tickets when user gets tickets,
It is easy to operate.
Brief description of the drawings
In order to illustrate more clearly about the embodiment of the present invention or technical scheme of the prior art, below will be to embodiment or existing
The accompanying drawing to be used needed for having technology description is briefly described, it should be apparent that, drawings in the following description are this hairs
Some bright embodiments, for those of ordinary skill in the art, on the premise of not paying creative work, can be with root
Other accompanying drawings are obtained according to these accompanying drawings.
Fig. 1 is the flow chart of electronic bill processing method embodiment one provided in an embodiment of the present invention；
Fig. 2 is the flow chart of electronic bill processing method embodiment two provided in an embodiment of the present invention；
Fig. 3 is the structural representation of electronic bill processing system embodiment one provided in an embodiment of the present invention；
Fig. 4 is the structural representation of electronic bill processing system embodiment two provided in an embodiment of the present invention.
Specific embodiment
To make the purpose, technical scheme and advantage of the embodiment of the present invention clearer, below in conjunction with the embodiment of the present invention
In accompanying drawing, the technical scheme in the embodiment of the present invention is clearly and completely described, it is clear that described embodiment is
A part of embodiment of the present invention, rather than whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art
The every other embodiment obtained under the premise of creative work is not made, belongs to the scope of protection of the invention.
The term for using in embodiments of the present invention is the purpose only merely for description specific embodiment, and is not intended to be limiting
The present invention." one kind ", " described " and " being somebody's turn to do " of singulative used in the embodiment of the present invention and appended claims
It is also intended to include most forms, unless context clearly shows that other implications, " various " generally comprise at least two, but not
Exclude and include at least one situation.
It should be appreciated that term "and/or" used herein is only a kind of incidence relation for describing affiliated partner, represent
There may be three kinds of relations, for example, A and/or B, can represent：Individualism A, while there is A and B, individualism B these three
Situation.In addition, character "/" herein, typicallys represent forward-backward correlation pair as if a kind of relation of "or".
It will be appreciated that though XXX may be described using term first, second, third, etc. in embodiments of the present invention, but
These XXX should not necessarily be limited by these terms.These terms are only used for being distinguished from each other open XXX.For example, not departing from implementation of the present invention
In the case of example scope, an XXX can also be referred to as the 2nd XXX, and similarly, the 2nd XXX can also be referred to as an XXX.
Depending on linguistic context, word as used in this " if ", " if " can be construed to " ... when " or
" when ... " or " in response to determining " or " in response to detection ".Similarly, depending on linguistic context, phrase " if it is determined that " or " such as
Fruit detection (condition or event of statement) " can be construed to " when it is determined that when " or " in response to determine " or " when detection (statement
Condition or event) when " or " in response to detection (condition or event of statement) ".
Also, it should be noted that term " including ", "comprising" or its any other variant be intended to nonexcludability
Comprising, so that commodity or system including a series of key elements not only include those key elements, but also including without clear and definite
Other key elements listed, or it is this commodity or the intrinsic key element of system also to include.In the feelings without more limitations
Under condition, the key element limited by sentence "including a ...", it is not excluded that in the commodity or system including the key element also
There is other identical element.
The composition and use principle of the electronic bill processing system being applied to various embodiments of the present invention first are carried out
Brief description, the electronic bill processing system includes get tickets terminal, Ticket issuing equipment, seat reservation system and Cloud Server, alternatively, should
Terminal of getting tickets can be the robot with human-computer interaction function.Wherein, the Cloud Server is included for storing multiple ticket booking systems
The ticket booking database of the ticket booking data of system, and the registered user storehouse of the identity information comprising numerous registered users is safeguarded, wherein,
The identity information includes vocal print feature, ID etc..
For example, for for registered users A, the identity information bag of the user A is such as safeguarded in registered user storehouse
Include：The ID and identity characteristic of user A, wherein, ID is such as name, identification card number, cell-phone number, and identity is special
Levy such as including vocal print feature, facial image feature etc..Have for any ticket booking user's in addition, being safeguarded in the ticket booking database
Ticket booking record, each ticket booking data comprising the user in ticket booking record, ticket booking data include such as address name, identity
Card number, cell-phone number and ticket contents relevant information, wherein, the relevant information can such as include the corresponding time letter of bill
Breath, for different scenes, the temporal information is such as to move in time, pick-up time, consultation time etc..
Above-mentioned two database is that ticket booking database and registered user storehouse primary association in actual applications are presented as：Cloud
Server is primarily based on registered user storehouse and determines whether the user for being currently needed for getting tickets is registered users, is being determined that the user is
During registered users, the ID based on the registered users searches corresponding ID in database of booking tickets, so that,
From ticket booking database corresponding ticket booking data are obtained in the corresponding ticket booking record of the ID.
Brief introduction based on above-mentioned effect and the association of two databases to being included in Cloud Server, it is possible to understand that
It is, the implication of the registered user in the embodiment of the present invention that can simply be not understood as providing identity letter in Cloud Server
Breath completes the user of registration, so that, registered users can be got tickets by terminal of getting tickets, and non-registered users are not being noted
Can not be got tickets by terminal of getting tickets in the case of volume.And, for any registered users, no matter which it order at
Bill system carries out booking tickets on net, can be based on identification of the registered user storehouse completion to it, so that, as long as its ticket booking
Seat reservation system belongs to Cloud Server management, and Cloud Server is obtained with its ticket booking data.
So as to based on electronic bill processing system provided in an embodiment of the present invention, multiple seat reservation systems that unitized take
Ticket mode, for a user, it need not carry out different operations of getting tickets for different seat reservation systems, such that it is able to improve use
The operation ease that family is got tickets.
With reference to following each embodiment to realizing processing procedure of getting tickets if based on above-mentioned electronic bill processing system
Illustrate.
Fig. 1 is the flow chart of electronic bill processing method embodiment one provided in an embodiment of the present invention, and the present embodiment is provided
The electronic bill processing method can be performed by a Cloud Server, the Cloud Server belongs to above-mentioned electronic bill processing system
Part, as shown in figure 1, the electronic bill processing method comprises the following steps：
Step 101, Cloud Server are included after the ticket booking data for receiving seat reservation system transmission according in ticket booking data
Be stored in data of booking tickets in the ticket booking record of correspondence user by ID.
Wherein, above-mentioned seat reservation system is any seat reservation system being registered in multiple seat reservation systems of Cloud Server, ticket booking
System can be ticketing website.
In practical application, for any user, it is in certain seat reservation system triggering ticket booking data by the seat reservation system
Send and stored into Cloud Server.In the ticket booking data typically can including address name, identification card number, cell-phone number etc. user
Identification information and pick-up time, move in the corresponding temporal information of the bills such as time.
Cloud server to after the ticket booking data, based on the ID included in the ticket booking data, in ticket booking data
Corresponding ID is searched in storehouse, if finding corresponding ID, the ticket booking data ID pair is stored in
In the ticket booking record answered, if not finding corresponding ID, illustrate that the very possible user is the user for booking tickets first,
The corresponding record of booking tickets of the newly-built ID in database of booking tickets, the ticket booking data are stored in newly-built ticket booking record.
Step 102, cloud server get tickets terminal transmission user speech, the user speech be get tickets terminal collection
And identify that user speech is to be sent to Cloud Server after presetting voice of getting tickets.
In the present embodiment, when above-mentioned user is after ticket booking, when going to certain terminal of getting tickets and getting tickets, can be by voice side
Formula triggers handling process of getting tickets.In practical application, the terminal of getting tickets can be robot or other self-service terminals of getting tickets, and this is got tickets
The prompt message for prompting the user on how to get tickets can be shown on the interface of terminal or on other positions, such as in terminal of getting tickets
Full position at post the printed words of " if you will get tickets, please say that I will get tickets ".So as to user says such as against terminal of getting tickets
The user speech of " I will get tickets ".
Terminal of getting tickets is gathered and recognizes the user speech, if identifying, the user speech is the language of getting tickets for pre-setting really
Sound implication, then send to Cloud Server the user speech for gathering.
Step 103, Cloud Server extract the vocal print feature of user speech, and determine whether there is sound in registered user storehouse
The registered users that line feature is matched with the vocal print feature extracted.
If step 104, there are registered users, the ID that Cloud Server is associated according to registered users, from right
Ticket booking data are obtained in the ticket booking record answered.
Cloud server therefrom extracts vocal print feature, and then carry out registered user storehouse successively to after the user speech
In the matching treatment of vocal print feature that is extracted with this of the vocal print feature of each registered users that includes, if searching out certain matching
Vocal print feature, it is determined that the ID of the registered users corresponding to the vocal print feature for matching, with based on the user
Mark inquires about corresponding ticket booking record from ticket booking database, and ticket booking data are obtained from ticket booking record.
In practical application, alternatively, for any registered users, each ticket booking in its corresponding ticket booking record
Data can be associated with the mark got tickets or do not got tickets, and be stored in when Cloud Server receives certain ticket booking data from seat reservation system
When in ticket booking record, the ticket booking data are marked as not getting tickets, when Cloud Server reads the ticket booking number from ticket booking record
According to rear, the ticket booking data are marked as having got tickets.So as to above-mentioned Cloud Server is based on ID and is inquired about from ticket booking database
Corresponding ticket booking record, during ticket booking data are obtained from ticket booking record, comprising multiple ticket booking numbers in record of booking tickets
In the case of, the above-mentioned mark of each ticket booking data correlation can be based on, therefrom obtained labeled as the ticket booking data do not got tickets.
In addition to obtaining corresponding ticket booking data from ticket booking record based on above-mentioned mark, alternatively, it is also based on using
Family needs the bill type got tickets to obtain corresponding ticket booking data, and the bill type can be with terminal association of getting tickets.Lift
For example, it is assumed that what user ordered is film ticket, then the terminal of getting tickets used when user gets tickets often is set at the cinema；Assuming that with
What family was ordered is train ticket, then the terminal of getting tickets used when user gets tickets often is set at the train station.It is thus possible to be taken based on each
The scene set of ticket terminal and set its corresponding bill type.In Cloud Server, can also further safeguard end of getting tickets
Client database, includes the terminal iidentification of each terminal of getting tickets and the corresponding relation of bill type in the terminal database of getting tickets,
The corresponding relation can initial setting up get tickets terminal when set up.Specifically, when initial, the staff of terminal of getting tickets is set
Can be input into the corresponding bill type of terminal of getting tickets in certain configuration information for terminal of getting tickets, so trigger get tickets terminal should
The log-on message for carrying the bill type and self identification is sent to Cloud Server, and Cloud Server is by the terminal of the terminal of getting tickets
Mark and corresponding bill type are stored in above-mentioned terminal database of getting tickets.
Based on this, alternatively, when terminal of getting tickets receives the user speech of user's triggering, and recognize the user speech and be
After default voice of getting tickets, in addition to the user speech is sent to Cloud Server, can also be concurrent by the terminal iidentification one of oneself
Deliver to Cloud Server.So as to, Cloud Server can inquire about above-mentioned terminal database of getting tickets according to the mark of the terminal of getting tickets, it is determined that
Obtain corresponding with the bill type to be taken in bill type to be taken, and then the above-mentioned ticket booking record determined from vocal print feature identification
Ticket booking data, to realize the ticket booking data acquisition based on bill type.
Step 105, Cloud Server will book tickets data is activation to terminal of getting tickets, so that terminal of getting tickets exports corresponding bill.
Cloud Server after above-mentioned ticket booking data are obtained, by the ticket booking data is activation to terminal of getting tickets, so that terminal of getting tickets
Corresponding bill is exported by controlling Ticket issuing equipment, the process of getting tickets of user is completed.
To sum up, in the present embodiment, it is provided for managing the ticket booking data of multiple seat reservation systems and manages the body of registered user
The Cloud Server of part information, so that when any seat reservation system can be by the ticket booking data is activation of user to Cloud Server, cloud service
Be stored in data of booking tickets in the ticket booking record of correspondence user according to the ID included in the ticket booking data by device.In addition, work as using
Family need get tickets got tickets in terminal when, for the ease of the operation of getting tickets of user, user only needs to say similar " I to terminal of getting tickets
Get tickets " user speech so that when terminal recognition of getting tickets go out this for it is default triggering get tickets operation voice after, by the user
Voice is sent to Cloud Server, Cloud Server carry out based on vocal print feature user whether be registered users identification,
If registered users, then the ID for being associated according to registered users is obtained from the corresponding ticket booking record of the ID
The ticket booking Data Concurrent for taking the user delivers to terminal of getting tickets, so that terminal of getting tickets exports corresponding bill.
In the embodiment of the present invention, Cloud Server safeguards the registered user storehouse for having the vocal print feature comprising registered user, and
The ticket booking data of multiple seat reservation systems can be managed, so that, the plurality of seat reservation system can share the registered user storehouse to realize
Identification to the user that gets tickets.And, no matter user needs to take the bill of which seat reservation system, vocal print feature can be based on
Identification mode carry out identification, only needed when user gets tickets to terminal of getting tickets say triggering get tickets operation voice i.e.
Can, it is easy to operate.
Described in previous embodiment carries out user identity identification of getting tickets based on vocal print feature, waits to take at ticket booking data acquisition
, in practical application, may there are get tickets user and non-registered users in the process of reason, although or be registered user, but
It is, because ambient noise is larger, to cause vocal print identification failure equally likely possibility, in order to ensure in such possible disposition
The user that got tickets under condition still is able to the ticket booking evidence needed for obtaining, and the embodiment of the present invention additionally provides following scheme.
Fig. 2 is the flow chart of electronic bill processing method embodiment two provided in an embodiment of the present invention, as shown in Fig. 2
On the basis of embodiment illustrated in fig. 1, can also comprise the following steps after step 103：
If step 201, do not exist registered users, Cloud Server to get tickets terminal send re-authentication prompting message,
So that terminal of getting tickets obtains other identity characteristics of user.
Step 202, cloud server get tickets terminal transmission other identity characteristics, and according to other identity characteristics determine
Whether there is corresponding registered users in registered user storehouse.
In the present embodiment, when corresponding registered users are not matched in registered user storehouse based on vocal print feature,
Do not determine that the current above-mentioned user for getting tickets is non-registered users directly, but and then supplemented in conjunction with other identity characteristics
Identification, other identification modes are such as the identification modes of identity-based characteristics of syndrome, based on face characteristic
Identification mode etc..Other identity characteristics be for vocal print feature, be different from vocal print feature its
His identity characteristic, other identity characteristics are such as identity characteristics of syndrome and/or face characteristic.In the present embodiment, above two is mended
Fill RM to be only for example, the RM based on the other biological feature such as fingerprint is such as can also be in practical application.
Specifically, do not exist corresponding registered users in Cloud Server determines registered user storehouse based on vocal print feature
When, to getting tickets, terminal sends re-authentication prompting message.Terminal of getting tickets can be based on mode or the voice message of interface display
Mode reminds the operation that user's needs are carried out, such as voice message user " identity card please is placed on into scanning area ", or " please lift
Head are to camera " etc., so that user performs corresponding operation according to prompting.
Such as, identity card is placed on scanning area by user, then get tickets terminal scanning identity card to obtain the identity card of user
Feature, the identity characteristics of syndrome includes the information such as the name of user, identification card number.
Such as, user plane is to camera, the then facial image of the terminal taking user that gets tickets, and recognizes the face for obtaining user
Feature.
Alternatively, above two supplement RM can be provided having certain priority orders, such as be first based on
Face characteristic carries out identification, if failing, then the identification of identity characteristics of syndrome is carried out, to avoid user from needing to take identity
Inconvenience caused by card, the operation of placement identity card.
It is understood that each registered user is directed in registered user storehouse in Cloud Server, except comprising above-mentioned sound
Outside line feature, can also including identity characteristics of syndrome, face characteristic etc. other identity characteristics.So as to receive terminal hair of getting tickets
When the above-mentioned identity characteristics of syndrome, the face characteristic that send, registration can be determined with the matching of the matching of identity-based characteristics of syndrome, face characteristic
With the presence or absence of the registered users that individual features are matching in user.
Step 203, if it is determined that do not exist registered users, then Cloud Server pass through to get tickets terminal obtain user identity it is special
Levy, the identity characteristic includes vocal print feature and other identity characteristics, other identity characteristics include identity characteristics of syndrome.
Such as face characteristic can also be included in the identity characteristic.
Step 204, Cloud Server parse ID from identity characteristics of syndrome, and set up identity characteristic and ID
Corresponding relation.
Step 205, Cloud Server obtain ticket booking data, and will order according to the ID from corresponding ticket booking record
Ticket data is sent to terminal of getting tickets, so that terminal of getting tickets exports corresponding bill.
In the present embodiment, it is right not matched in registered user storehouse yet if based on above-mentioned identity characteristics of syndrome, face characteristic
The registered users answered, then it is final to determine that the current user for getting tickets is non-registered users, trigger location registration process process.
Wherein, location registration process process is the identity information of the newly-built user that gets tickets in registered user storehouse, due to the body
Part information includes ID and identity characteristic, therefore, registration process is also that the user that gets tickets is set up in registered user storehouse
ID and identity characteristic corresponding relation process, vocal print feature, face that the identity characteristic goes out including the example above
Feature, identity characteristics of syndrome.
Due to carry out this get tickets user whether be registered users determination during, Cloud Server has been obtained for this
The vocal print feature of user, and identity characteristics of syndrome and/or face characteristic, so that, for the identity characteristic for having obtained, cloud service
Device, for the identity characteristic that there is no, can be obtained without repeating to obtain again by terminal of getting tickets.Such as, it is assumed that
The identity characteristic of acquisition is vocal print feature and identity characteristics of syndrome, then now only need to obtain face characteristic i.e. by terminal of getting tickets
Can, the process of acquisition is similar with the process for obtaining identity characteristics of syndrome, can be that Cloud Server sends registration prompting to terminal of getting tickets
Information, can include that need acquisition is the suggestion content of face characteristic, to cause terminal hair of getting tickets in the registration prompt message
Go out corresponding prompting, gather the face characteristic of simultaneously identifying user.
After Cloud Server obtains above-mentioned whole identity characteristics, ID can be parsed from identity characteristics of syndrome,
And set up the corresponding relation of identity characteristic and ID.Wherein, the ID for being included in identity characteristics of syndrome includes user's surname
Name, identification card number etc..
Alternatively, if ID of the Cloud Server for needed for completing user's registration is except can be from identity characteristics of syndrome
Outside the information of extraction, in addition it is also necessary to other information, such as cell-phone number, the then above-mentioned registration prompting that Cloud Server sends to terminal of getting tickets
The suggestion content for needing to obtain cell-phone number is can further include in information, to obtain the mobile phone of user by terminal of getting tickets
Number.
After the corresponding relation of above-mentioned identity characteristic and ID is set up in registered user storehouse, Cloud Server can be with base
In ID inquiry ticket booking database, obtain corresponding ticket booking data and feed back to and get tickets terminal to export to use of getting tickets
Family.
In the present embodiment, identification is preferentially carried out based on vocal print feature, because on the one hand user speech can both trigger
Get tickets handling process, on the other hand can be also used for identification, can at utmost improve convenience of getting tickets.In addition, also carrying
Other supplement identification modes, the accuracy of user identity identification of being got tickets with guarantee are supplied.
The concrete composition situation of electronic bill processing system in the embodiment of the present invention is introduced with reference to examples below,
Wherein, the explanation during action process of each component in processing procedure of getting tickets may be referred to previous embodiment, below implements
To only be briefly explained in example.
Fig. 3 is the structural representation of electronic bill processing system embodiment one provided in an embodiment of the present invention, such as Fig. 3 institutes
Show, the system includes：
Seat reservation system 1, terminal of getting tickets 2, Cloud Server 3 and Ticket issuing equipment 4.Wherein, seat reservation system 1 and 2 points of terminal of getting tickets
Do not communicated to connect with Cloud Server 3.
Alternatively, the terminal 2 of getting tickets can realize being robot.
Wherein, seat reservation system 1 is by the ticket booking data is activation of user to Cloud Server 3.
Specifically, terminal of getting tickets 2 includes：The voice collector 21 of user speech is gathered, is connected with voice collector 21
, identifying user voice whether be default voice of getting tickets speech recognition device 22, and the control being connected with speech recognition device 22
Device 23.
Wherein, user speech is sent to terminal 2 of getting tickets when user needs to get tickets, voice collector 21 gathers user's language
Sound is simultaneously transferred to speech recognition device 22, and whether the identifying user voice of speech recognition device 22 is default voice of getting tickets, if so, then should
User speech is sent to controller 23, is sent to Cloud Server 3 by controller 23.
In the present embodiment, alternatively, controller 23 can use various application specific integrated circuits (AS IC), numeral letter
Number processor (DSP), digital signal processing appts (DSPD), PLD (PLD), field programmable gate array
(FPGA), micro- middle control element, microprocessor or other electronic components are realized.
Specifically, Cloud Server 3 includes：The vocal print that the user speech for being sent to controller 23 extremely carries out voiceprint is recognized
Card component 31, the registered user storehouse 32 of the vocal print feature of the registered users that are stored with, the ticket booking data that storage seat reservation system 1 sends
Ticket booking database 33, and for from ticket booking database 33 in inquire about registered users ticket booking data data query component
34。
Wherein, voiceprint component 31 extracts corresponding vocal print feature from user speech, can be based on what is extracted
Vocal print feature matches corresponding registered users from registered user storehouse 32, if matching corresponding registered users, should
The corresponding ID of registered users is transferred to data query component 34, obtains corresponding with the inquiry from ticket booking database 33
Ticket booking data, feed back to controller 23.Controller 23 is connected with Ticket issuing equipment 4, for controlling the output data of Ticket issuing equipment 4 to inquire about
The bill corresponding to ticket booking data that component 34 sends.
Fig. 4 is the structural representation of electronic bill processing system embodiment one provided in an embodiment of the present invention, such as Fig. 4 institutes
Show, on the basis of embodiment illustrated in fig. 3, can also include in terminal of getting tickets 2：The human body detector 24 being connected with controller 23.
The human body detector 24 is got tickets with the presence or absence of the user that gets tickets around terminal 2 for detection, and the human body detector 24 can
Being infrared sensor etc. for detecting the device of human body.When human body detector 24 detects user, sent to controller 23
Trigger signal, so that voice collector 21 is opened in the control of controller 23, or such as the get tickets display screen of terminal 2 of control shows and takes
Ticket prompt message, such as point out user's voice for saying " I will get tickets ".
Alternatively, can also include in the terminal 2 of getting tickets：The certification feedback device 25 being connected with controller 23, for
The authentication result of user feedback voiceprint component 31.
Wherein, if voiceprint component 31 determines there is corresponding registered use in registered user storehouse 32 based on vocal print feature
Family, then carry out follow-up processing procedure of getting tickets such as previous embodiment, however, it is determined that in the registered user storehouse 32 in the absence of it is corresponding
Registered user, then to authentication result of the feedback of terminal 2 in the absence of registered users of getting tickets, the controller 23 in terminal of getting tickets 2 is controlled
Certification feedback device 25 processed can also further control certification feedback device 25 to issue the user with to the user feedback authentication result
Reminder message, the subsequent operation carried out with reminding user to need.
Wherein, the certification feedback device 25 includes display screen or Audio Players.Such as voice message user is " please by body
Part card is placed on scanning area ", or " please come back in face of camera " etc., so that user performs corresponding operation according to prompting.
Alternatively, also include in the terminal 2 of getting tickets：
Be connected with controller 23, scanning user identity is demonstrate,proved and recognizes the scanner 26 of identity characteristics of syndrome, and/or, collection
The image acquisition device 27 of facial image, the recognition of face of face characteristic be connected with image acquisition device 27, identification facial image
Device 28.
Correspondingly, also include in Cloud Server 3：
The authentication idses component 35 that identity characteristics of syndrome extremely is authenticated is sent to controller 23, and/or, to controller
23 send the face authentication component 36 that face characteristic extremely is authenticated.
In the present embodiment, above-mentioned identity card scans and extracts identity characteristics of syndrome, man face image acquiring and face characteristic
The process of identification may refer to the explanation in previous embodiment, will not be described here.
System embodiment described above is only schematical, wherein the unit illustrated as separating component
(various assemblies, device etc.) can be or may not be physically separate, and the part shown as unit can be with
It is or may not be physical location, you can with positioned at a place, or can also be distributed on multiple NEs.Can
The purpose of this embodiment scheme is realized to select some or all of module therein according to the actual needs.This area is common
Technical staff is not in the case where performing creative labour is paid, you can to understand and implement.
Through the above description of the embodiments, those skilled in the art can be understood that each implementation method can
Realized by the mode of general hardware platform necessary to add, naturally it is also possible to by hardware.Based on such understanding, above-mentioned skill
The part that art scheme substantially contributes to prior art in other words can be embodied in the form of product, and the computer is produced
Product can be stored in a computer-readable storage medium, and such as ROM/RAM, magnetic disc, CD, including some instructions are used to so that one
Platform computer installation (can be personal computer, server, or network equipment etc.) performs each embodiment or embodiment
Some parts described in method.
Finally it should be noted that：The above embodiments are merely illustrative of the technical solutions of the present invention, rather than its limitations；Although
The present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those within the art that：It still may be used
Modified with to the technical scheme described in foregoing embodiments, or equivalent is carried out to which part technical characteristic；
And these modification or replace, do not make appropriate technical solution essence depart from various embodiments of the present invention technical scheme spirit and
Scope.
Claims (10)
1. a kind of electronic bill processing method, it is characterised in that including：
Cloud Server after the ticket booking data for receiving seat reservation system transmission, according to the ID that includes in the ticket booking data
The ticket booking data are stored in the ticket booking record of correspondence user, wherein, the seat reservation system is to be registered to the Cloud Server
Multiple seat reservation systems in any seat reservation system；
The cloud server get tickets terminal transmission user speech, the user speech be it is described get tickets terminal collection simultaneously
Identify that the user speech is to be sent to the Cloud Server after presetting voice of getting tickets；
The Cloud Server extracts the vocal print feature of the user speech, and it is special that vocal print is determined whether there is in registered user storehouse
Levy the registered users matched with the vocal print feature extracted；
If there are the registered users, the ID that the Cloud Server is associated according to the registered users,
The ticket booking data are obtained from the ticket booking record；
The Cloud Server is by the ticket booking data is activation to the terminal of getting tickets, so that the terminal of getting tickets exports corresponding ticket
According to.
2. method according to claim 1, it is characterised in that methods described also includes：
If not existing the registered users, the Cloud Server sends re-authentication prompting message to the terminal of getting tickets,
So that the terminal of getting tickets obtains other identity characteristics of the user；
Described other identity characteristics that terminal of being got tickets described in the cloud server sends, and according to described other identity characteristics
Determine to whether there is corresponding registered users in the registered user storehouse.
3. method according to claim 2, it is characterised in that methods described also includes：
If it is determined that not existing the registered users, then the Cloud Server obtains the body of the user by the terminal of getting tickets
Part feature, the identity characteristic includes the vocal print feature and described other identity characteristics, and described other identity characteristics include
Identity characteristics of syndrome；
The Cloud Server parses the ID from the identity characteristics of syndrome, and set up the identity characteristic with it is described
The corresponding relation of ID.
4. according to the method in any one of claims 1 to 3, it is characterised in that the cloud server is got tickets terminal
The user speech for sending, including：
The cloud server get tickets terminal transmission the user speech and the terminal of getting tickets mark；
The Cloud Server obtains the ticket booking data from the ticket booking record, including：
Got tickets according to the mark of terminal of the Cloud Server determines bill type to be taken；
The Cloud Server obtains ticket booking data corresponding with the bill type to be taken from the ticket booking record.
5. a kind of electronic bill processing system, it is characterised in that including：
Seat reservation system, terminal of getting tickets, Cloud Server and Ticket issuing equipment；
The seat reservation system and the terminal of getting tickets are communicated to connect with the Cloud Server respectively；
The terminal of getting tickets includes：Gather the voice collector of user speech, be connected with the voice collector, identification institute
State user speech whether be default voice of getting tickets speech recognition device, and the controller being connected with institute speech recognizer；
The Cloud Server includes：The user speech for being sent to the controller extremely carries out the voiceprint of voiceprint
Component, the registered user storehouse of the vocal print feature of the registered users that are stored with stores the ticket booking data that the seat reservation system sends
Ticket booking database, and for inquiring about the data query component of the ticket booking data of registered users from the ticket booking database；
The controller is connected with the Ticket issuing equipment, is sent for controlling the Ticket issuing equipment to export the data query component
Ticket booking data corresponding to bill.
6. system according to claim 5, it is characterised in that also include in the terminal of getting tickets：
The human body detector being connected with the controller.
7. system according to claim 5, it is characterised in that also include in the terminal of getting tickets：
The certification feedback device being connected with the controller, for the certification knot to voiceprint component described in the user feedback
Really.
8. system according to claim 7, it is characterised in that the certification feedback device includes that display screen or sound are broadcast
Put device.
9. system according to claim 5, it is characterised in that also include in the terminal of getting tickets：
Be connected with the controller, scanning user identity is demonstrate,proved and recognizes the scanner of identity characteristics of syndrome, and/or,
The image acquisition device of facial image is gathered, face being connected with described image collector, recognizing the facial image is special
The recognition of face device levied；
Correspondingly, also include in the Cloud Server：
The authentication idses component that the identity characteristics of syndrome extremely is authenticated is sent to the controller, and/or,
The face authentication component that the face characteristic extremely is authenticated is sent to the controller.
10. the system according to any one of claim 5 to 9, it is characterised in that the terminal of getting tickets is for robot.
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201611202764.4A CN106779121A (en) | 2016-12-23 | 2016-12-23 | Electronic bill processing method and system |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201611202764.4A CN106779121A (en) | 2016-12-23 | 2016-12-23 | Electronic bill processing method and system |
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| CN106779121A true CN106779121A (en) | 2017-05-31 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN201611202764.4A Pending CN106779121A (en) | 2016-12-23 | 2016-12-23 | Electronic bill processing method and system |
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| CN107895576A (en) * | 2017-11-10 | 2018-04-10 | 北京康力优蓝机器人科技有限公司 | The identification of service robot starts method and device |
| CN109118595A (en) * | 2018-07-27 | 2019-01-01 | 任剑岚 | A kind of intelligence that capableing of recognition of face is got tickets device automatically |
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Application publication date: 20170531 |