CN106657212A - Self-service terminal state monitoring method and system - Google Patents
Self-service terminal state monitoring method and system Download PDFInfo
- Publication number
- CN106657212A CN106657212A CN201610812178.5A CN201610812178A CN106657212A CN 106657212 A CN106657212 A CN 106657212A CN 201610812178 A CN201610812178 A CN 201610812178A CN 106657212 A CN106657212 A CN 106657212A
- Authority
- CN
- China
- Prior art keywords
- monitoring
- atm
- grades
- server
- state
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
- G07F19/20—Automatic teller machines [ATMs]
- G07F19/209—Monitoring, auditing or diagnose of functioning of ATMs
Abstract
The invention provides a self-service terminal state monitoring method and system, and relates to the technical field of equipment monitoring. The method comprises the steps that whether a monitoring server is in the busy state is detected, a secondary monitoring agent is established if the detection result is yes, a part of ATMs are assigned to be directly monitored by the secondary monitoring agent and the assigned ATMs are enabled to transmit subsequent state message to the secondary monitoring agent; and the secondary monitoring agent judges the received state messages and forwards the state messages representing the abnormal state or the state messages indicating change to the monitoring server to be processed. The secondary monitoring agent is dynamically established, and the ATM monitoring task is assigned to the secondary monitoring agent for entrusted monitoring so that the performance of the monitoring server can be improved, and thus dynamic capacity expanding of the monitoring server can be realized and the performance bottleneck of the monitoring server can be avoided.
Description
Technical field
The invention belongs to monitoring of tools technical field, more particularly to self-aided terminal method for monitoring state and system.
Background technology
In financial industry, it is extremely important that self-aided terminal (ATM) is monitored, and this can allow management personnel to supervise in real time
The working condition of self-aided terminal is surveyed, discovering device failure problems can be repaired in time, discovery is lacked can be timely the problems such as paper money lacks paper
The supply resource such as banknote and printing paper, is conducive to improving Homes Using TV, safety, reliability and the maintenance efficiency of self-aided terminal.
The self-aided terminal monitoring method of prior art is：The software timing (general 2-5 minutes) of self-aided terminal is to monitoring clothes
Business device sends the state of its each hardware device and application software running status and the remaining situation of resource (banknote and printing paper etc.)
Message, the state message that monitoring server is received are to judge self-service equipment running status, decide whether to carry out the machine
The Main Basiss of maintenance.In addition, to ensure self-aided terminal safety, not allowing monitoring server actively to extract the report of self-aided terminal
Text, and message can only be passively received, meanwhile, it is in order to reduce impact of the monitoring system to concluding the business as far as possible, self-service during concluding the business
System does not send state message to monitoring server.
Self-aided terminal monitoring technology under prior art, general provincial branches unit need to unite all of ATM
One monitoring, and the ATM up to tens of thousands of of one provincial and autonomous regional branches of many big banks, thousands of at least, in ATM heavy traffic periods, ATM is also
Transaction message can be transmitted to monitoring server, the pressure of monitoring server is big, ATM states bag can occur in many cases and abandon now
As causing ATM condition monitorings inaccurate, especially connecting windows system of the monitoring server more than 5,000, due to connecing
Limited by state bag queue length, it is not little to process the expense of message to open up thread, and this " packet loss " causes to monitor inaccurate showing
As more projecting, system crash can occur even sometimes.Especially many ATM monitoring servers and remote upgrade server portion
Administration on the same hardware platform, because monitoring system can provide terminal monitoring information for remote update system, assists terminal liter
Level.When needing to upgrade ATM terminal programs, the impact brought to monitoring system is very big, and ATM monitoring technologies face at present
Face this impact, the mode of monitoring precision is sacrificed except discarding state bag is this, carrys out the busy problem of settlement server, can not be certainly
I is adjusted, not with adaptive monitoring regulating power.
The problems referred to above are urgently to be resolved hurrily.
The content of the invention
The phenomenon for causing monitoring inaccurate for prior art " packet loss " is very prominent, system can occur even sometimes and collapse
Burst, settlement server is busy by way of sacrificing monitoring precision, and system is unable to self regulation, do not adjust with adaptive monitoring
The defect of energy-conservation power, the present invention provide a kind of self-aided terminal method for monitoring state and system.
The present invention provides a kind of self-aided terminal method for monitoring state, including：
Whether detection monitoring server is in busy situation, if it is, setting up two grades of monitoring agents, it is intended that part ATM
Transfer to two grades of monitoring agents to carry out direct monitoring, make the ATM for specifying that follow-up state message is sent to described two
Level monitoring agent；
Two grades of monitoring agents judge to the state message for receiving, wherein will characterize in improper shape
The state message for changing is transmitted to the monitoring server and is processed by the state message of state.
Preferably, whether the detection monitoring server is in busy situation, if it is, two grades of monitoring agents are set up,
Specified portions ATM transfer to two grades of monitoring agents also to include after carrying out direct monitoring：
When the monitoring server being detected in idle condition, then cancel two grades of monitoring agents, by described two grades
The ATM of monitoring agent monitoring returns the monitoring server.
Preferably, judge whether the method in busy situation is specifically included the detection monitoring server：
Obtain four indexes of the monitoring server in busy state：Monitored online ATM numbers, monitoring message team
Row length, monitoring message are received and processing speed and system performance parameter；
When the value of one of them index reaches the first preset value, or the weighted sum of multiple indexes reaches second
During preset value, that is, judge that the monitoring server is in busy state.
Preferably, two grades of monitoring agents are set up, it is intended that part ATM transfers to two grades of monitoring agents to carry out direct monitoring,
Make the ATM for specifying that follow-up state message is sent to two grades of monitoring agents to specifically include：
A terminal is specified as two grades of monitoring agents；
The a number of ATM with same or similar feature is constituted into an ATM groups；
Notify that all ATM in the ATM groups send the state message to two grades of monitoring agents.
Preferably, two grades of monitoring agents are judged to the state message for receiving, and will wherein be characterized and are in
The state message of abnormal condition is transmitted to the state message for changing after the monitoring server processed
Also include：
If two grades of monitoring agents do not send any state message, institute to the monitoring server in Preset Time
State all ATM that monitoring server is cancelled the secondary agent and directly monitors two grades of monitoring agents originally monitoring.
The present invention also provides a kind of self-aided terminal condition monitoring system, takes including the monitoring for monitoring ATM state messages
Business device, for the ATM of state message is sent to the monitoring server, for replacing the monitoring server to receive the state
Two grades of monitoring agents of message, and for judging whether two grades of monitoring agents replace determining for the monitoring server work
Plan system, wherein the decision system includes：
Detection module, for whether detecting monitoring server in busy situation, if it is, setting up two grades of monitoring generations
Reason, it is intended that part ATM transfers to two grades of monitoring agents to carry out direct monitoring, makes the ATM that specifies by follow-up state report
Text is sent to two grades of monitoring agents；
Judge module, judges for controlling the state message of the two grades of monitoring agents to receiving, by which
Middle sign is in the state message of abnormal condition or the state message for changing is transmitted to the monitoring server
Row is processed.
Preferably, the decision system also includes：
Cancel module, for when the monitoring server being detected in idle condition, then cancelling two grades of monitoring generations
The ATM that two grades of monitoring agents are monitored is returned the monitoring server by reason.
Preferably, the detection module includes：
Acquiring unit, for obtaining four indexes of the monitoring server in busy state：Monitored online ATM
Number, monitoring message queue size, monitoring message are received and processing speed and system performance parameter；
Identifying unit, reaches the first preset value for the value when one of them index, or multiple indexes
When weighted sum reaches the second preset value, that is, judge that the monitoring server is in busy state.
Preferably, the detection module also includes：
Designating unit, for specifying a terminal as two grades of monitoring agents；
Component units, for a number of ATM with same or similar feature is constituted an ATM groups；
Notification unit, monitors to described two grades for notifying that all ATM in the ATM groups send the state message
Agency.
Preferably, the decision system also includes：
Message send monitoring modular, if for two grades of monitoring agents in Preset Time not to the monitoring server
Any state message is sent, then the monitoring server cancels the secondary agent and directly to monitor two grades of monitoring agents original
All ATM of monitoring.
Beneficial effect：The present invention, is dynamically built when systematic function declines by detecting the busy overweight of monitoring server
Two grades of monitoring agents are found, is transferred to two grades of monitoring agents to carry out trustship monitoring a number of ATM monitor tasks, is improved prison
Control server performance, it is achieved thereby that monitoring server dynamic capacity-expanding, it is to avoid server is because online ATM number of terminals increases
There is performance bottleneck, the substantial amounts of normal condition data of server process can be avoided, it is only necessary to process the malfunction of only a few
Data, this mitigates the monitoring pressure of monitoring server significantly, and improves the monitoring of the ATM terminals of monitoring server peak hours/period
Degree of accuracy, by being set up with dynamic and cancel two grades of monitoring agents so that the monitoring of self-service equipment is more flexibly effectively, maximum
Possible optimization server resource configuration, improves overall monitoring effect.
Description of the drawings
Fig. 1 implements flow chart for the self-aided terminal method for monitoring state of the offer of the embodiment of the present invention one；
Fig. 2 implements flow chart for the self-aided terminal method for monitoring state of the offer of the embodiment of the present invention two；
Fig. 3 implements flow chart for the self-aided terminal method for monitoring state of the offer of the embodiment of the present invention four；
Fig. 4 implements flow chart for the self-aided terminal method for monitoring state of the offer of the embodiment of the present invention five；
Fig. 5 is the schematic block diagram of the self-aided terminal condition monitoring system that the embodiment of the present invention six is provided；
Fig. 6 is the schematic block diagram of the self-aided terminal condition monitoring system that the embodiment of the present invention seven is provided；
Fig. 7 is the schematic block diagram of the self-aided terminal condition monitoring system that the embodiment of the present invention ten is provided.
Specific embodiment
In order that the objects, technical solutions and advantages of the present invention become more apparent, it is below in conjunction with drawings and Examples, right
The present invention is further elaborated.It should be appreciated that specific embodiment described herein is only to explain the present invention, and
It is not used in the restriction present invention.
Fig. 1 is that the self-aided terminal condition monitoring system method that the embodiment of the present invention one is provided implements flow chart.Ginseng
As shown in Figure 1, the self-aided terminal method for monitoring state that the present embodiment one is provided may comprise steps of：
Whether S100, detection monitoring server are in busy situation, if it is, setting up two grades of monitoring agents, it is intended that portion
Divide ATM to transfer to two grades of monitoring agents to carry out direct monitoring, make the ATM for specifying that follow-up state message is sent to institute
State two grades of monitoring agents；
Specifically, after the completion of two grades of monitoring agents are set up, the ATM specified by two grades of monitoring agent monitoring.When monitoring clothes
Business device is busy, and the ATM of connection is excessive, and state message processing pressure is big, may in the case of monitoring Message processing queue at full capacity
Can cause to monitor message dropping, or even monitoring server is delayed machine.In the case, take and set up two grades of monitoring agents, alleviate prison
Control server operating pressure, improves monitoring accuracy, prevents from monitoring message dropping, is necessary.The wherein type of self-service equipment
Including：Enquiry machine, deposit machine, singly take machine, circulator.
The flow process of realizing for setting up two grades of monitoring agents is：
A) monitoring server working condition is estimated, two grades of monitoring generations are set up when monitoring server operating pressure is excessive
The scheme of reason.
The ATM numbers connected with monitoring server foundation are obtained, i.e., online ATM numbers, this is because when online ATM numbers exceed necessarily
During value, the state message amount of ATM process will be very big.This is assessment factor one.
Monitoring message queue size is obtained, when message number reaches message queue size's certain value (such as in monitoring message queue
3/4 queue) when, or message queue reaches full load condition, or the message queue in a period of time is when constantly increasing and reaches
During to certain value.This is assessment factor two.
The memory usage and cpu busy percentage for obtaining monitoring server averagely reaches preset value in certain hour (such as 75%)
When, it is believed that when monitoring server is in busy state.This is assessment factor three.
When obtaining monitoring server to monitoring the average speed of packet parsing and process less than preset value.This is assessment factor
Four.
Consider in four factors of the above one or more, be weighted the value that average computation obtains exceed it is default
During value, that is, think that monitoring server operating pressure is excessive, need to set up two grades of monitoring agents alleviation monitoring server pressure.
B) monitored ATM is divided by monitoring server, and certain amount or the ATM with similar features are divided
For a group, incorporating two grades of monitoring agents into carries out direct monitoring.
Described is divided monitored ATM, such as to the ATM in a network segment or with identical gateway
ATM is divided into a group, the scale of each group in values, such as (100,500) in.The number of the ATM group of division
Amount is determined according to the operating pressure of monitoring server, and which determines that method is：
Due to the size of the data volume that two grades of monitoring agents are transmitted to monitoring server, can be according to failure ATM probability of happening
To determine, the probability broken down due to ATM in actual motion x% (in actual motion the value typically 2%～15% it
Between), if two grades of monitoring agents are only to the state message of monitoring server transmission repacking state, the data of normal operation take silent
Recognize mode, therefore for the n platform ATM of two grades of monitoring agent direct monitorings, which to the state message amount of monitoring server transmission is：
Data=a*n*x%*v*Lenth, wherein a>1 be a weighted value, v message transmitting spped rates, Lenth message average lengths, this
It is that monitoring server needs state message amount to be processed.
If there is no two grades of part servers, this n platform ATM directly by data=n*v*Lenth, much larger than data=a*n*
X%*v*Lenth, therefore the operating pressure of monitoring server can be substantially reduced using two grades of monitoring agents, reduce at its data
Reason amount, alleviates the monitoring message dropping phenomenon of monitoring server.
C) monitoring server selects an operational reliability height, and software and hardware configuration is high, the machine of the high configuration of the network bandwidth, makees
For two grades of monitoring agents, the gateway of the ATM groups for preferably dividing.
D) ATM of the responsible ATM groups divided to which of two grades of monitoring agents of monitoring server mandate is monitored, and leads to
Know that state message is sent to two grades of monitoring agents by these ATM, and be not directly sent to monitoring server, complete monitoring system two
The foundation of level system.
E) the ATM timings in the ATM groups send this device status data to two grades of monitoring agents.
F) two grades of monitoring agents are analyzed to the equipment state in the ATM groups, and the ATM states in normal condition are not
Must be issuing monitoring server, and only will be in malfunction, or the ATM of other abnormalities, or incorporated this ATM groups into
Group management, the information such as ATM in off-line state is regularly sent to monitoring server, now by two grades of monitoring agents pair
The filtration treatment of the ATM data of most normal conditions, greatly reduces the data processing amount of monitoring server, alleviates
The operating pressure of monitoring server.
S200, two grades of monitoring agents judge to the state message for receiving, wherein will characterize in non-
The state message for changing is transmitted to the monitoring server and is processed by the state message of normal condition.
Specifically, when the ATM status datas that two grades of monitoring agents are received are abnormal condition or off-line state, will
The ATM states are sent to monitoring server immediately；When the ATM status datas that two grades of monitoring agents are received, received with last time
State compare, when state changes, or off-line state is transformed into by presence, or is transformed into by off-line state
During presence, the ATM states are sent to into monitoring server immediately.It is described to characterize the follow-up of the ATM in abnormal condition
State message content includes：When certain ATM is offline or shut down or exit service or reach the standard grade or recover normal condition,
Or be changed into malfunction or resource shortage state is changed into by resource abundance.
Further, succeeding state messages of the ATM for specifying in normal condition will be characterized, is then no longer forwarded.
This method is not transient change because of ATM states using the message mode of transmission state change, but each state
Can continue for an extended period of time, it is possible to the message for characterizing ATM state changes is sent to into monitoring server, and characterizes ATM
The unconverted message of state need not then be transmitted to monitoring server, so also greatly reduce message transmissions amount.Such as assume average
There is a state change in one ATM, every ATM sent a state message to monitoring server every 4 minutes per 3 hours,
Then need within 3 hours to send 45 state messages, and per 3 hours state changes processed once, it is only necessary to send a message, then can be with
Obtain after two grades of monitoring agents of management, the message transmissions amount of monitoring server is reduced to original 1/45, greatly reduces report
Literary number.
The present embodiment dynamically sets up two grades by detecting the busy overweight of monitoring server when systematic function declines
A number of ATM monitor tasks are transferred to two grades of monitoring agents to carry out trustship monitoring, improve monitoring service by monitoring agent
Device performance, it is achieved thereby that monitoring server dynamic capacity-expanding, it is to avoid server appearance property because online ATM number of terminals increases
Energy bottleneck, can avoid the substantial amounts of normal condition data of server process, it is only necessary to process the fault state data of only a few, this
Mitigate significantly the monitoring pressure of monitoring server, and improve the monitoring degree of accuracy of the ATM terminals of monitoring server peak hours/period,
By being set up with dynamic and cancel two grades of monitoring agents so that the monitoring of self-service equipment is more flexibly effective, maximum possible
Optimization server resource configuration, improves overall monitoring effect.
Fig. 2 is that the self-aided terminal condition monitoring system method that the embodiment of the present invention two is provided implements flow chart.Ginseng
As shown in Figure 2, whether busy situation is in the detection monitoring server in the present embodiment, if it is, setting up two grades of prisons
Control agency, it is intended that part ATM transfers to two grades of monitoring agents also to include after carrying out direct monitoring：
S300, when the monitoring server is detected in idle condition, then cancel two grades of monitoring agents, will be described
The ATM of two grades of monitoring agent monitoring returns the monitoring server.
Specifically, when the monitoring server is detected in idle condition, to two grades of monitoring agent direct monitorings
All ATM send information, change server configuration information, notify that the state message of all ATM is transmitted directly to monitoring server,
Receive monitoring server direct monitoring.All atm informations in the ATM groups that monitoring server is monitored according to two grades of monitoring servers
Address, sets up the net connection and each ATM between；After each ATM sets up network connection with monitoring server, to monitoring server, press
Agreement as agreed and rule, every Preset Time, directly transmit the status information of this equipment.
The method that the present embodiment is provided can effectively utilizes Internet resources, recover former when monitoring server is in idle condition
The work of this monitoring improves work efficiency.
Whether in busy situation the present invention also provides an embodiment three, judging detection monitoring server method
Specifically include：
Obtain four indexes of the monitoring server in busy state：Monitored online ATM numbers, monitoring message team
Row length, monitoring message are received and processing speed and system performance parameter；
When the value of one of them index reaches the first preset value, or the weighted sum of multiple indexes reaches second
During preset value, that is, judge that the monitoring server is in busy state.
Specifically, obtaining monitored online ATM numbers includes：Described monitored online ATM numbers, refer to directly with prison
Control server be connected, regularly to monitoring server transmit message ATM terminals quantity, if be connected with monitoring server
Line ATM quantity reaches certain value, and the server of such as windows systems has more than 1500 online ATM terminals, and linux system surpasses
When crossing 4000 online ATM terminals, monitoring server receives message and bottleneck just occurs.If monitoring server connection is online
ATM numbers are more, and as each ATM regularly can send state message to monitoring server, then monitoring server can be busy, work
Making pressure also can be bigger, otherwise will be more idle.
The monitoring message queue in monitoring message queue size is obtained, the message receiver module of monitoring server is referred to, will
The message of each ATM that network transmission comes puts into the monitoring message queue, so that message processing module (MPM) carries out unpacking analyzing and processing.
The length of the monitoring message queue has certain limitations, if the speed that message processing module (MPM) processes message is less than message receiver module
The speed of message is received, then the queue length monitored in message queue will be increasingly longer, once queue full may result in " packet loss "
Phenomenon, it will have a strong impact on monitoring accuracy.If Message processing queue is long, illustrate that monitoring server is busier, to queue
In many messages have little time to process, conversely, queue length is short, then illustrate that monitoring server is more idle, once receive message and
When obtain process.If assuming that monitoring queue can place 1024 messages, not over 100 messages in usual queue,
If certain when queue inside more than 300 messages, illustrate that server is busy.
Obtaining monitoring message and receiving is included with processing speed：Described monitoring message is received and processing speed, refers to monitoring
Server process has processed the average speed of a message from receiving, that is, monitoring server has processed one from receiving
The average time of message, the mean time value are bigger, and its processing speed is lower, illustrate that monitoring server is busier, otherwise then
It is more idle.
Obtaining system performance parameter includes：Memory usage and cpu busy percentage, wherein described system performance parameter,
The memory usage and cpu busy percentage for obtaining immediately monitoring server is referred to, when memory usage is bigger, monitoring server is illustrated
It is busier, when cpu busy percentage is higher, then illustrate that monitoring server is busier.
The present embodiment considers one or more in four indexes of the above, when the value of one of index reaches certain
When weighted sum during preset value or multiple reaches certain preset value, that is, think that monitoring server reaches the busy mark of systemic presupposition
Standard, needs to set up two grades of monitoring agents alleviation monitoring server pressure, can effectively judge the working condition of monitoring server.
Fig. 3 is that the self-aided terminal condition monitoring system method that the embodiment of the present invention four is provided implements flow chart.Ginseng
As shown in Figure 3, two grades of monitoring agents are set up, it is intended that part ATM transfers to two grades of monitoring agents to carry out direct monitoring, makes to specify
The ATM follow-up state message be sent to into two grades of monitoring agents specifically include：
S101, a specified terminal are used as two grades of monitoring agents；
Specifically, selected two grades of monitoring agents, can be the standby monitoring of deployed good corresponding soft hardware equipment
Server, has installed corresponding monitoring server program, and possesses the software and hardware condition for taking on monitoring server function, can
Being a site machine, or even an ATM.Can also realize with monitoring system remote automation installation procedure, not have
There is the standby monitoring server of the good corresponding soft hardware equipment of deployment, the machine for not yet installing corresponding monitoring server program enters
The installation and configuration of row monitoring server, if can by monitoring system can automation and intelligentification realize monitoring server
Deployment function, the automatization for such as entering card server of advancing by remote upgrade program are installed and are configured.
As the condition of two grades of monitoring agents, its hardware environment as two machines for building monitoring agent for selecting, it should
Reach the minimum requirements that monitoring system is configured to server hardware.Preferably, the machine of two grades of monitoring agents is selected as, its event
Barrier rate and power-off probability should be as low as possible, it is desirable to stable.
S102, a number of ATM with same or similar feature is constituted into an ATM groups；
Specifically, the ATM with same or similar feature includes that ATM belongs to same gateway control, can conveniently set up two
Gateway is set to two grades of monitoring agents by level monitoring agent, reduces the netconfig job amount for changing these ATM, or these ATM
The characteristic that historical failure rate is low and there is high stable to run.What fault rate was low is in normal operation state, and resource is filled
The ATM of foot, then will not characterize the normal message of ATM terminal operatings in a large number and be sent to monitoring server, only minority can be characterized ATM
The ATM state messages of failure or resource shortage send monitoring server to, thus substantially reduce the number two grades of monitoring agents to
The data volume of monitoring server network transmission.Contrary, if all tools faulty ATM terminals are set up an ATM group
Two grades of monitoring agent monitoring are transferred to, then two grades of monitoring agents still need and the message for characterizing ATM failures is sent to monitoring service
Device, so for the transmission volume for reducing monitoring server helps little.Thus overriding concern will be historical failure rate low just
In normal operation state, and the sufficient ATM of resource is set up into an ATM group and transfers to micro computer monitoring proxy server to supervise
Control).
S103, notify that all ATM in the ATM groups send the state message to two grades of monitoring agents.
Specifically, take and notify that all ATM terminals in the ATM groups, its monitoring server IP values are sent out by monitoring server
Give birth to change to realize, when ATM terminals receive the new IP values of server, automatization arranges server ip, and sends shape hereafter
Server of the state message to new IP values.Can also be by two grades of monitoring agents, according in the ATM groups obtained from monitoring server
The IP of ATM terminals, notifies that these ATM terminals, its monitoring server IP values change to realize, when ATM terminals receive clothes
The new IP values of business device, automatization arrange server ip, and send server of the state message to new IP values hereafter.
The present embodiment can be tackled monitoring server in time and the interim prison assigned occurs by being specified two grades of monitoring agents in advance
Control task.
Fig. 4 is that the self-aided terminal condition monitoring system method that the embodiment of the present invention five is provided implements flow chart.Ginseng
As shown in Figure 4, two grades of monitoring agents are judged to the state message for receiving, and wherein will be characterized in improper
The state message of the state or state message for changing is transmitted to after the monitoring server is processed also includes：
If S400, two grades of monitoring agents do not send any state report to the monitoring server in Preset Time
Text, then the monitoring server cancel the secondary agent and directly monitor all ATM that two grades of monitoring agents were originally monitored.
Specifically, when monitoring server at the appointed time, be not received by any message from two grades of monitoring agents,
Then it is believed that two grades of monitoring agents occur it is abnormal can not fulfil monitor task again, cancel two grades of monitoring agent direct monitorings these
ATM, or two grades of monitoring agents are reset, and these ATM are transferred to the machine monitors.
Further, two grades of monitoring agent data time-out of reception are detected, when judging that two grades of monitoring agents are offline, once work as
There are the abnormal conditions such as system crash, network interruption in two grades of monitoring agents, when two grades of monitoring agents are sent to monitoring server
Message speed, the ratio with the ATM sums of two grades of monitoring agents monitoring, the Jing often greater than certain predetermined numerical value within the long term
When, make the decision for cancelling two grades of monitoring agents so that monitoring server can adjust monitoring strategies in time, it is determined whether adopt
The mode of direct monitoring is taken, the monitoring mode that a new suitable machine sets up new two grade monitoring is still reselected.It is above-mentioned
Mode causes monitoring agent no longer to have the pattern of fixed monitoring, if two build monitoring server appearance exception, or it is disconnected suddenly
Electricity, it will all ATM monitored to which produce significant impact.Meanwhile, secondary server monitoring is carried out to self-service equipment, its clothes
Business device processes the state of these self-aided terminals to have postponed, not as and monitoring accurately and reliably and in time.In network and monitoring clothes
In the case that business device resource is allowed, for self-aided terminal monitors degree of accuracy and promptness, and monitoring is optimal selection,
Only when monitoring server performance drastically declines, it is difficult to meet the needs of numerous ATM monitoring, performance bottleneck occurs and just considers to carry out
Two grades of monitoring so that monitoring server mitigates monitoring burden, reduces the data processing amount of monitoring server, lifts the self-service of monitoring
Terminal number.
Meanwhile, monitoring server is required according to server monitoring job demand and to atm management, Huo Zhegen
According to the significance level of monitored ATM, it is determined that monitored ATM is taken by monitoring server direct monitoring, other still can be transferred to
Two grades of monitoring agent monitoring, stop or exit the operation of former two grades of monitoring agents.
Further, arrange the time sending strategy of the state message between the ATM and the monitoring server.
Described agreement strategy includes but is not limited to following time sending strategy, during the ATM setting different intervals required to different monitoring
Long state message sending method：
The importance of the only ATM with service bottleneck feature of the site of a machine is high, and the impact broken down is big,
Therefore monitoring requirement is some higher, accurate monitoring is needed, therefore requires that packet sending intervals can not be oversize, preferably by monitoring service
Device direct monitoring；
And the ATM that is expert at of the bank outlets with multiple stage ATM is located at, its monitoring compares that due to not being service bottleneck
A little to pinpoint the problems easily from the self-service site of line unit, failure also can be excluded in time, and which monitors degree of accuracy and machine service
Significance level can be more low, therefore requires packet sending intervals, can be slightly longer, can also transfer to two grades of monitoring agent monitoring；
The state message time sending strategy of different interval duration, historical failure are set to the ATM of different historical failure rates
The low ATM packet sending intervals of rate, the ATM high than historical failure rate are longer；
Time interval into the ATM of steady operation period high than the maintenance frequency failure multiple phase is longer.
When monitoring server monitors the message for finding a certain ATM, monitoring service is transmitted to by two grades of Monitor Daemon Server
The frequency of device is very high, may be less by the overhead for directly transferring to monitoring server monitoring of the ATM, to the ATM states
The ATM more promptly and accurately can be had two grades of monitoring agent monitoring, switch to have monitoring server direct monitoring by monitoring：
A) when the state message of a certain ATM, the forwarding frequency of monitoring server is sent to by two grades of Monitor Daemon Server
During more than certain predetermined numerical value, make the ATM by secondary agent's server monitoring, switch to transfer to monitoring server direct monitoring
Decision.
B) notify that the ATM changes webserver configuration information, message is directly transmitted to monitoring server.
C) notify that two grades of Monitor Daemon Server stop or exit the monitoring to the ATM.
Fig. 5 is the schematic block diagram of the self-aided terminal condition monitoring system that the embodiment of the present invention six is provided.For the ease of saying
It is bright to illustrate only part related to the present embodiment.Shown in Figure 5, the present invention also provides a kind of self-aided terminal condition monitoring
System, including for monitoring the monitoring server of ATM state messages, for sending state message to the monitoring server
ATM, for replacing the monitoring server to receive two grades of monitoring agents of the state message, and for judging described two grades
Whether monitoring agent replaces the decision system of the monitoring server work, wherein the decision system includes：
Detection module 100, for whether detecting monitoring server in busy situation, if it is, setting up two grades of monitoring
Agency, it is intended that part ATM transfers to two grades of monitoring agents to carry out direct monitoring, makes the ATM that specifies by follow-up state
Message is sent to two grades of monitoring agents；
Judge module 200, judges for controlling the state message of the two grades of monitoring agents to receiving, will
Wherein characterize the state message in abnormal condition or the state message for changing is transmitted to into the monitoring server
Processed.
Fig. 6 is the schematic block diagram of the self-aided terminal condition monitoring system that the embodiment of the present invention seven is provided.As shown in fig. 6,
The decision system that the present embodiment is provided also includes：
Cancel module 300, for when the monitoring server being detected in idle condition, then cancelling two grades of monitoring
The ATM that two grades of monitoring agents are monitored is returned the monitoring server by agency.
The detection module that the embodiment of the present invention eight is provided also includes：
Acquiring unit, for obtaining four indexes of the monitoring server in busy state：Monitored online ATM
Number, monitoring message queue size, monitoring message are received and processing speed and system performance parameter；
Identifying unit, reaches the first preset value for the value when one of them index, or multiple indexes
When weighted sum reaches the second preset value, that is, judge that the monitoring server is in busy state.
Relative to embodiment eight, the present invention detection module that also embodiment nine is provided also includes：
Designating unit, for specifying a terminal as two grades of monitoring agents；
Component units, for a number of ATM with same or similar feature is constituted an ATM groups；
Notification unit, monitors to described two grades for notifying that all ATM in the ATM groups send the state message
Agency.
Fig. 7 is the schematic block diagram of the self-aided terminal condition monitoring system that the embodiment of the present invention ten is provided.As shown in fig. 7,
The present embodiment ten provides the decision system also to be included：
Message sends monitoring modular 400, if not taking to the monitoring in Preset Time for two grades of monitoring agents
Business device sends any state message, then the monitoring server is cancelled the secondary agent and directly monitors two grades of monitoring agents
All ATM of original monitoring.
It should be noted that modules in said system provided in an embodiment of the present invention, due to the inventive method reality
Example is applied based on same design, the technique effect which brings is identical with the inventive method embodiment, and particular content can be found in the present invention
Narration in embodiment of the method, here is omitted.
System provided in an embodiment of the present invention again may be by busy overweight, the systematic function for detecting monitoring server
During decline, two grades of monitoring agents are dynamically set up, transfer to two grades of monitoring agents to be held in the palm a number of ATM monitor tasks
Pipe is monitored, and improves monitoring server performance, it is achieved thereby that monitoring server dynamic capacity-expanding, it is to avoid server is because online
ATM number of terminals increases and performance bottleneck occurs, can avoid the substantial amounts of normal condition data of server process, it is only necessary to process pole
The fault state data of minority, this mitigates the monitoring pressure of monitoring server significantly, and improves monitoring server peak hours/period
ATM terminals monitoring degree of accuracy, by can with dynamic set up and cancel two grades of monitoring agents so that the monitoring of self-service equipment is more
Plus flexibly effectively, the optimization server resource configuration of maximum possible improves overall monitoring effect.
Presently preferred embodiments of the present invention is the foregoing is only, not to limit the present invention, all essences in the present invention
Any modification, equivalent and improvement made within god and principle etc., should be included within the scope of the present invention.
Claims (10)
1. a kind of self-aided terminal method for monitoring state, it is characterised in that include：
Whether detection monitoring server is in busy situation, if it is, setting up two grades of monitoring agents, it is intended that part ATM is transferred to
Two grades of monitoring agents carry out direct monitoring, make the ATM for specifying that follow-up state message is sent to two grades of prisons
Control agency；
Two grades of monitoring agents judge to the state message for receiving, are wherein characterized in abnormal condition
The state message for changing is transmitted to the monitoring server and is processed by state message.
2. the method for claim 1, it is characterised in that whether the detection monitoring server is in busy situation, such as
Fruit is then to set up two grades of monitoring agents, it is intended that part ATM transfers to two grades of monitoring agents also to wrap after carrying out direct monitoring
Include：
When the monitoring server being detected in idle condition, then cancel two grades of monitoring agents, described two grades are monitored
The ATM of agent monitors returns the monitoring server.
3. the method for claim 1, it is characterised in that judge whether the detection monitoring server is in busy situation
Method specifically include：
Obtain four indexes of the monitoring server in busy state：Monitored online ATM numbers, monitoring message queue are long
Degree, monitoring message are received and processing speed and system performance parameter；
When the value of one of them index reaches the first preset value, or the weighted sum of multiple indexes reaches second and presets
During value, that is, judge that the monitoring server is in busy state.
4. the method as described in any one in claims 1 to 3, it is characterised in that set up two grades of monitoring agents, it is intended that part
ATM transfers to two grades of monitoring agents to carry out direct monitoring, makes the ATM for specifying be sent to follow-up state message described
Two grades of monitoring agents are specifically included：
A terminal is specified as two grades of monitoring agents；
The a number of ATM with same or similar feature is constituted into an ATM groups；
Notify that all ATM in the ATM groups send the state message to two grades of monitoring agents.
5. method as claimed in claim 4, it is characterised in that two grades of monitoring agents are to the state message that receives
Judged, wherein characterized the state message in abnormal condition or the state message for changing is transmitted to described
Monitoring server also includes after being processed：
If two grades of monitoring agents do not send any state message, the prison to the monitoring server in Preset Time
Control server is cancelled the secondary agent and directly monitors all ATM of two grades of monitoring agents originally monitoring.
6. a kind of self-aided terminal condition monitoring system, it is characterised in that include for monitoring the monitoring service of ATM state messages
Device, for the ATM of state message is sent to the monitoring server, for replacing the monitoring server to receive the state report
Two grades of monitoring agents of text, and for judging whether two grades of monitoring agents replace the decision-making of the monitoring server work
System, wherein the decision system includes：
Detection module, for detecting that monitoring server, whether in busy situation, if it is, setting up two grades of monitoring agents, refers to
Determining part ATM transfers to two grades of monitoring agents to carry out direct monitoring, makes the ATM for specifying send follow-up state message
To two grades of monitoring agents；
Judge module, judges for controlling the state message of the two grades of monitoring agents to receiving, will wherein table
Levy the state message in abnormal condition or the state message for changing is transmitted at the monitoring server
Reason.
7. system as claimed in claim 6, it is characterised in that the decision system also includes：
Cancel module, for when the monitoring server is detected in idle condition, then cancelling two grades of monitoring agents, will
The ATM of two grades of monitoring agents monitoring returns the monitoring server.
8. system as claimed in claim 6, it is characterised in that the detection module includes：
Acquiring unit, for obtaining four indexes of the monitoring server in busy state：Monitored online ATM numbers,
Monitoring message queue size, monitoring message are received and processing speed and system performance parameter；
Identifying unit, reaches the first preset value, or the weighting of multiple indexes for the value when one of them index
During with reaching the second preset value, that is, judge that the monitoring server is in busy state.
9. the system as described in any one in claim 6 to 8, it is characterised in that detection module also includes：
Designating unit, for specifying a terminal as two grades of monitoring agents；
Component units, for a number of ATM with same or similar feature is constituted an ATM groups；
Notification unit, for notifying that all ATM in the ATM groups send the state message to described two grades monitoring generations
Reason.
10. system as claimed in claim 9, it is characterised in that the decision system also includes：
Message sends monitoring modular, if not sending to the monitoring server in Preset Time for two grades of monitoring agents
Any state message, then control that the monitoring server cancels the secondary agent and directly to monitor two grades of monitoring agents original
All ATM of monitoring.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610812178.5A CN106657212B (en) | 2016-09-07 | 2016-09-07 | Self-service terminal state monitoring method and system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610812178.5A CN106657212B (en) | 2016-09-07 | 2016-09-07 | Self-service terminal state monitoring method and system |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN106657212A true CN106657212A (en) | 2017-05-10 |
| CN106657212B CN106657212B (en) | 2020-05-15 |
Family
ID=58852909
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201610812178.5A Active CN106657212B (en) | 2016-09-07 | 2016-09-07 | Self-service terminal state monitoring method and system |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN106657212B (en) |
Cited By (9)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN108108238A (en) * | 2017-12-29 | 2018-06-01 | 长威信息科技发展股份有限公司 | A kind of method and electronic equipment that Autonomic Migration Framework is directed toward based on ITM monitoring agents |
| CN108810154A (en) * | 2018-05-22 | 2018-11-13 | 四川斐讯信息技术有限公司 | A kind of communication connecting system of intelligent terminal |
| CN109450720A (en) * | 2017-10-12 | 2019-03-08 | 贵阳朗玛信息技术股份有限公司 | A kind of method and system of monitoring server existing state |
| CN109474695A (en) * | 2018-12-05 | 2019-03-15 | 南京中孚信息技术有限公司 | A kind of data transmission method, apparatus and system |
| CN110519393A (en) * | 2019-09-10 | 2019-11-29 | 中国建设银行股份有限公司 | Monitoring and managing method, device, equipment, server and the medium of self-service device |
| CN111223250A (en) * | 2019-11-15 | 2020-06-02 | 安徽天勤盛创信息科技股份有限公司 | Self-service bank monitoring system |
| CN113538808A (en) * | 2021-06-11 | 2021-10-22 | 深圳怡化电脑科技有限公司 | Self-service equipment self-adaptive adjustment method and device |
| CN114596681A (en) * | 2022-03-29 | 2022-06-07 | 中国工商银行股份有限公司 | Method and device for processing exception of circulator |
| CN115514624A (en) * | 2022-09-21 | 2022-12-23 | 中国农业银行股份有限公司 | Monitoring method, monitoring device, electronic equipment and storage medium |
Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102123179A (en) * | 2011-03-28 | 2011-07-13 | 中国人民解放军国防科学技术大学 | Load balancing method and system applied to distributed application system |
| CN102708000A (en) * | 2012-04-19 | 2012-10-03 | 北京华胜天成科技股份有限公司 | System and method for realizing energy consumption control through virtual machine migration |
| CN102833355A (en) * | 2012-09-22 | 2012-12-19 | 广东电子工业研究院有限公司 | Load balance system and cloud computing oriented mechanism |
| CN104660522A (en) * | 2013-11-22 | 2015-05-27 | 英业达科技有限公司 | Automatic node configuration method and server system |
-
2016
- 2016-09-07 CN CN201610812178.5A patent/CN106657212B/en active Active
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102123179A (en) * | 2011-03-28 | 2011-07-13 | 中国人民解放军国防科学技术大学 | Load balancing method and system applied to distributed application system |
| CN102708000A (en) * | 2012-04-19 | 2012-10-03 | 北京华胜天成科技股份有限公司 | System and method for realizing energy consumption control through virtual machine migration |
| CN102833355A (en) * | 2012-09-22 | 2012-12-19 | 广东电子工业研究院有限公司 | Load balance system and cloud computing oriented mechanism |
| CN104660522A (en) * | 2013-11-22 | 2015-05-27 | 英业达科技有限公司 | Automatic node configuration method and server system |
Cited By (12)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109450720A (en) * | 2017-10-12 | 2019-03-08 | 贵阳朗玛信息技术股份有限公司 | A kind of method and system of monitoring server existing state |
| CN108108238A (en) * | 2017-12-29 | 2018-06-01 | 长威信息科技发展股份有限公司 | A kind of method and electronic equipment that Autonomic Migration Framework is directed toward based on ITM monitoring agents |
| CN108108238B (en) * | 2017-12-29 | 2022-01-11 | 长威信息科技发展股份有限公司 | ITM monitoring-based agent pointing automatic migration method and electronic equipment |
| CN108810154A (en) * | 2018-05-22 | 2018-11-13 | 四川斐讯信息技术有限公司 | A kind of communication connecting system of intelligent terminal |
| CN109474695A (en) * | 2018-12-05 | 2019-03-15 | 南京中孚信息技术有限公司 | A kind of data transmission method, apparatus and system |
| CN110519393A (en) * | 2019-09-10 | 2019-11-29 | 中国建设银行股份有限公司 | Monitoring and managing method, device, equipment, server and the medium of self-service device |
| CN110519393B (en) * | 2019-09-10 | 2022-02-11 | 中国建设银行股份有限公司 | Self-service equipment supervision method, device, equipment, server and medium |
| CN111223250A (en) * | 2019-11-15 | 2020-06-02 | 安徽天勤盛创信息科技股份有限公司 | Self-service bank monitoring system |
| CN113538808A (en) * | 2021-06-11 | 2021-10-22 | 深圳怡化电脑科技有限公司 | Self-service equipment self-adaptive adjustment method and device |
| CN114596681A (en) * | 2022-03-29 | 2022-06-07 | 中国工商银行股份有限公司 | Method and device for processing exception of circulator |
| CN114596681B (en) * | 2022-03-29 | 2023-03-10 | 中国工商银行股份有限公司 | Method and device for processing exception of circulator |
| CN115514624A (en) * | 2022-09-21 | 2022-12-23 | 中国农业银行股份有限公司 | Monitoring method, monitoring device, electronic equipment and storage medium |
Also Published As
| Publication number | Publication date |
|---|---|
| CN106657212B (en) | 2020-05-15 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN106657212A (en) | Self-service terminal state monitoring method and system | |
| CN109412870B (en) | Alarm monitoring method and platform, server and storage medium | |
| CN101176073B (en) | Adjusting configuration parameters for a server when a different server fails | |
| CN103580902B (en) | Computer information system and dynamic disaster recovery method thereof | |
| US5699403A (en) | Network vulnerability management apparatus and method | |
| CN105007312A (en) | Method and system for controlling adaptive load-balancing of cloud computing server | |
| EP1816544A2 (en) | Server system, power control method, and computer product | |
| CN106940913B (en) | A kind of fault handling method and its device of financial terminal | |
| CN101632093A (en) | Be used to use statistical analysis to come the system and method for management of performance fault | |
| CN102117225B (en) | Industrial automatic multi-point cluster system and task management method thereof | |
| CN106027328A (en) | Cluster monitoring method and system based on application container deployment | |
| CN106385334B (en) | Call center system and its abnormality detection and self-recovery method | |
| CN107707392A (en) | Passage restorative procedure and device, terminal | |
| US7127484B2 (en) | Server decision method and device thereof | |
| CN106411585A (en) | Server switching method, adapter, server and scheduling device | |
| CN114745606A (en) | Flexible industrial data acquisition system and method based on rule scheduling | |
| CN113114716B (en) | Edge cloud collaborative control system and method | |
| CN106444685A (en) | Distributed control system and method of distributed control system for dynamic scheduling resources | |
| CN110365537A (en) | Middleware business fault treatment method and system | |
| CN106130748B (en) | The more net Distributed Services module status detection methods of network-based multimachine and system | |
| CN112565391A (en) | Method, apparatus, device and medium for adjusting instances in an industrial internet platform | |
| JP4879823B2 (en) | Supervisory control system | |
| KR100279721B1 (en) | Cama interface processor maintannence method of pcx system | |
| JP3692571B2 (en) | Communication server load balancing method | |
| CN110740060B (en) | Intelligent management unit multi-device access method based on dual-machine micro-service architecture |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant |