CN106611285A - Intelligent health human resource configuration system - Google Patents

Intelligent health human resource configuration system Download PDF

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Publication number
CN106611285A
CN106611285A CN201610585661.4A CN201610585661A CN106611285A CN 106611285 A CN106611285 A CN 106611285A CN 201610585661 A CN201610585661 A CN 201610585661A CN 106611285 A CN106611285 A CN 106611285A
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data
module
hospital
patient
service
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李平
欧文斌
叶苓
王亚楠
胡玉洁
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Air Force Specialty Medical Center of PLA
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/22Social work or social welfare, e.g. community support activities or counselling services
    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16HHEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H40/00ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
    • G16H40/20ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms

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  • Business, Economics & Management (AREA)
  • Health & Medical Sciences (AREA)
  • Engineering & Computer Science (AREA)
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Abstract

The invention discloses an intelligent health human resource configuration system. The system comprises combining a hospital HIS data service module with a queuing theory analysis module so as to scientifically analyze, evaluate and configure the hospital human resource. The system comprises the hospital HIS data service module, the queuing theory analysis module, a data interface and a data processing center, wherein the hospital HIS data service module is composed of two parts: a patient data module and a medical staff data module, and is mainly used for specialized storage of the hospital data, the data management, the data information transmission and sharing and other multiple purposes, and mainly provides a data source for the queuing theory analysis module; the queuing theory analysis module is mainly composed of three parts: a data input module, a data analysis module and a result output module; the result output module comprise two parts: evaluation and simulation, and is used for data analysis, resource evaluation and configuration simulation; the data interface realizes the combination of the hospital HIS data service module and the queuing theory analysis module and is used for real-time transmission and interaction of the data; and the data processing center is used for operating and storing related parameters provided by the hospital HIS data service module.

Description

Intelligent health manpower resources configure system
Technical field
The present invention relates to a kind of intelligent health manpower resources configure system, specifically by hospital HIS data service module In combination with queueing theory analysis module, realize the analysis of science, evaluate and configuration hospital human resources, intelligently manpower is provided Source configuration reasonability carries out evaluating and the ruuning situation under dynamic analog difference human resources configuration.
Background technology
In recent years, increasingly sooner using also, more and more extensively, hospital is in terms of information management for development of information science and technology speed Requirement is also gradually paid attention to, and employs HIS hospital information management systems each general hospital at present more, and the system is in hospital Information system foundation aspect has good effect.HIS systems are the English abbreviations of hospital information management system, are mainly responsible for doctor The special storage of institute's data, the management of data, the optimization of hospital management process, data information transfer and the multiple application such as shared, The system can provide the data message of patient and medical worker in many-side for management personnel, obtain hospital work efficiency Effectively improve, management service more procedure.
Queueing theory analysis model is the mathematical theory and method for studying queuing system also known as random service model, mainly It is optimal design and the optimum control that queuing system is solved on the basis of studying various queuing system probabilistic laws Problem, it is that quantitatively complicated queueing system structure objective to is dynamically simulated with behavior using mathematical method, So as to scientifically and accurately be described to the probabilistic law of queuing system.Common queue theory model has single service window M/M/1 moulds Type, many service window M/M/C models, discrete time model, Markov chain, non-Markovian chain M/G/1, G/M/N, G/G/1 mould Type, particular module and Optimized model etc., it is to meet hospital admission stream that queueing theory is applied in hospital human resources' configuration select On the one hand the M/M/C models of journey, this model can scientifically and accurately be described to the probabilistic law of queuing system, for commenting Reasonable sex chromosome mosaicism in the valency queuing system, on the other hand can go out ruuning situation during different human resources configurations with accurate simulation And then draw rational human resources configuration scheme.At present queueing theory system achieves achievement in many fields, especially exists Human resources configuration aspect in medical service system, such as based on the hospital radiological department outpatient service device configuration of queueing theory, be based on The Stomatology Clinic doctor configuration quantitative analysiss of queue theory model, the Outpatient Injection nursing staff based on queue theory model configure Research etc..
Hospital includes that various complicated service systems are such as charged in hospital registration system, electronics system for distribution of out-patient department, but each system Data message is relatively decentralized and does not concentrate, technology that at present can be by hospital HIS service system in combination with queueing theory analysis model Also widely do not paid close attention to and studied, HIS data information systems can in real time be provided the various data messages of doctor and patient As the strong basis in queue theory model data message source, both are combined from now on, intelligent analysis human resources configuration Trend can be the emphasis of hospital administrators research.
The content of the invention
It is an object of the invention to by hospital HIS data service module in combination with hospital's queueing theory analysis module, realize Data information sharing, transmission automatization, are that intelligent Evaluation human resources configuration reasonability and dynamic analog human resourcess provide A kind of scientific basis.
For achieving the above object the present invention is as follows by the technical scheme for adopting:A kind of intelligentized human resources configuration system System, mainly includes hospital HIS data service module, queueing theory analysis module, four parts of data-interface and data processing centre. Mainly it is made up of patient data module and medical worker's data module in hospital HIS data service module, for hospital data Special storage, data management, data information transfer and the multiple action such as shared, the data of the patient data module section offer Information includes measuring patient time of advent, source, different time sections patient amount, different department patient assessment, daily patient assessment is total Amount and patient into different system such as hospital registration system, system of waiting to see the doctor, inspection system, Fare Collection System start and end time Deng, data that medical worker's data module part provides including different department pay a home visit medical worker's quantity, see and treat patients medical matters people Member completes the program that each link of 1 overall process of seeing and treating patients must carry out and the time spent by action etc..
Data-interface is used to realize the linking between two systems, each system data real-time Transmission and interaction;Data processing centre It is a kind of odd-job station set up, the data for providing mainly will be needed in HIS data modules in a certain order and is advised Corresponding computing is then input into and carries out, operation result is stored in work station the master data that analysis module is discussed as input queue Parameter.
Queueing theory analysis module is mainly by data input module, data analysis module and the part structure of result output module three Into wherein result output module includes evaluating and simulating two parts, for data analysiss, resource assessment and configuration simulation, fortune Fortune when being input into a series of result that corresponding key parameter is obtained operating index during row, and can simulate different information desks Market condition;Firstly the need of queue theory model is set up, common queue theory model has single service window M/M/1 models, many service window M/ M/C models, discrete time model, Markov chain, non-Markovian chain M/G/1, G/M/N, G/G/1 model, particular module and Optimized model etc., the queue theory model preferably meets the M/M/C models of hospital admission flow process, it is characterized in that patient reaches Obey Poisson streams, service time is in quantum condition entropy, C parallel service platform, patient be unlimited, power system capacity is unlimited, it is stipulated that respectively Information desk work is separate, and average service rate is identical;Described evaluation portion is used for hospital's all departments' manpower at this stage Resource distribution carries out quantitative analysiss, evaluates the reasonability of human resources configuration, and the analog portion is mainly used in system optimization, leads to The ruuning situation of dynamic analog human resourcess adjustment is crossed finding out the equilibrium point between patient and medical worker, certain bar is being met Optimization human resources configuration scheme can be drawn during part.
Using said structure, advantages of the present invention:
(1) seamless combination of HIS data, services and queueing theory is realized, queue theory model is more efficiently played and is provided in manpower Application in terms of the configuration of source;(2) a kind of intelligent, human resources configuration evaluation of automatization and application system are established, in real time Evaluate the reasonability of hospital human resources' configuration and optimal water allocation scheme is drawn by dynamic analog human resources configuration;
Description of the drawings
Below in conjunction with the accompanying drawings the present invention is described in more detail.
The structural representation of Fig. 1 intellectuality human resources configuration systems
Fig. 2 hospital HIS data service module structural representations
Fig. 3 queueing theory analysis module structural representations
Specific embodiment
Below in conjunction with the accompanying drawings the invention will be further described.
Refering to shown in Figure of description 1, intelligent human resources configuration system mainly by hospital HIS data service module, Queueing theory analysis model, data-interface and the part composition of data processing centre four, wherein hospital HIS data service module is mainly carried For patient and many-sided data message of medical worker, including:Daily patient assessment measures, arranges daily with hospital between work man-hour Medical worker's quantity etc., the connection set up between HIS data service modules and queueing theory analysis model using data-interface software System, the data message that HIS data service modules are provided is screened the heart in data handling according to certain rule and order And computing, the result for calculating is by the way that data input module is into queueing theory analysis module and phase is run in data analysis module Data parameters are closed, when the final result index of output is satisfied by certain condition in evaluation and simulation two parts optimum can be just exported Change result.
Refering to shown in Figure of description 2, hospital HIS data service module includes patient data module and medical worker's data Module, patient data module provide data target be:Source, the time of advent, time departure, different time sections patient amount, no With section office patient assessment amount, daily patient assessment's total amount, the high crest segment of patient assessment, into hospital registration system, system of waiting to see the doctor, inspection system System, the start and end time of Fare Collection System;Medical worker's data module provide data target be:Working time day, service Number of units C, complete program that each link of 1 overall process of seeing and treating patients must carry out and the time spent by action;By data-interface Output index of correlation, these data enter data processing centre's computing with rule in a certain order, and operation result includes:No Medical treatment manpower resource service number of units C that can provide with employed personnel Shuo Ji hospitals of section office, average arrival rate λ represent the unit interval Inside come the average patient number of service system, average service rate μ and represent that the unit interval being capable of the average patient that completes of being serviced platform Number.
Refering to shown in Figure of description 3, queueing theory analysis module is defeated by data input module, data analysis module and result Go out module composition, wherein result output module mainly includes evaluating and simulating two parts;Firstly the need of setting up queue theory model, Preferably meet the M/M/C queue theory models of hospital admission flow process, then make result C, λ of data processing centre's computing, μ Based on parameter enter data input module, wherein service number of units C point is analog service number of units and the service number of units of actual setting, The computing relevant parameter in data analysis module, exports respectively actual C values and simulates the every evaluation index under C values:Work is strong Degree ρ represent average service time in every medical worker's unit interval, i.e. medical worker for patient provide medical services when Between/total service time (ρ=λ/μ), average waiting number Lq represent the patient's average waited in queuing system, averagely stay Number Ls represents that patient's sum in queuing system includes go to a doctor patient and wait to see the doctor patient populations, average latency Wq table Show and represent average time, mean residence time Ws that a patient waits in line in systems patient from reaching queuing system to just Examine and finish the probability that the total residence time for leaving hospital, free time probability P o represent medical worker's holding free time, higher explanation work Efficiency is lower, delay probability P represents patient is not immediately available service and must not be not to wait for probability when reaching.If in reality Under the service number of units of setting, represent that medical worker can not bear completely task, overload operation during ρ >=1, evaluation result is Human resourcess arrange unreasonable, when service intensity ρ < 1 and working strength and high latency meet medical worker and patient will The evaluation result exported in the case of asking is reasonable, and secondly when human resources configuration is unreasonable, system can be automatically into simulation Module, increases or reduces after certain amount exporting evaluation index again on the basis of active service number of units, final to obtain most The information desk quantity of optimization, specifically the data analysis process of its related operating index be:
Services intensity:
Information desk free time probability:
Average waiting number:
Averagely stay number:Ls=Lq+Cρ
Average latency:
Patient's mean residence time:
The probability that patient has to wait for after reaching:
The intelligent human resourcess based on queueing theory of the present invention quantify configuration and evaluate and application system, realize hospital The combination of HIS data, services and queueing theory, evaluates hospital human resources' configuration reasonability and dynamic analog intelligent, scientificly Intend the ruuning situation under different human resources configurations, hospital administrators decision-making provides foundation, improves constantly medical service quality.
Above example is intended to indicate that the present invention, rather than limits the scope of the invention, all by letter of the invention Altered and come application all fall within protection scope of the present invention.

Claims (6)

1. a kind of intelligent health manpower resources configure system, it is characterised in that:Mainly include hospital HIS data service module, Queueing theory analysis module, four parts of data-interface and data processing centre, hospital HIS data service module is by patient data mould Block and medical worker's data module two parts are constituted, for the special storage of hospital data, data management, data information transfer and It is shared, provide Data Source for queueing theory analysis model;Queueing theory analysis module is mainly by data input module, data analysiss mould Block and the part of result output module three are constituted, and wherein result output module includes evaluating and simulating two parts, for data point Analysis, resource assessment and configuration simulation;Data-interface realizes the combination of hospital HIS data service module and queueing theory analysis module, For real-time data transmission and interaction;Data processing centre is used for the phase that computing and storage hospital HIS data service module are provided Related parameter.
2. intelligent health manpower resources according to claim 1 configure system, it is characterised in that:Described hospital HIS Data service module includes patient data module and medical worker's data module, and the data that patient data module is provided include patient The time of advent, source, different time sections patient amount, different department patient assessment amount, daily patient assessment's total amount and patient enter Enter the start and end time of different system;The data that medical worker's data module is provided are paid a home visit medical worker including different department Quantity, the medical worker that sees and treat patients complete the program that each link of 1 overall process of seeing and treating patients must carry out and the time spent by action.
3. intelligent health manpower resources according to claim 1 configure system, it is characterised in that:Described queueing theory row Team theory analysis mould is mainly made up of soon data input module, data analysis module and the part of result output module three, wherein result Output module includes evaluating and simulating two parts.
4. intelligent health manpower resources according to claim 1 configure system, it is characterised in that:Described queueing theory point Analysis model preferably meets the queuing model of the M/M/C of hospital admission flow process, and the feature of the model is that patient reaches obedience Poisson flows, and medical worker service time is in quantum condition entropy, C medical services platform in parallel, patient be unlimited, queuing system appearance Amount is unlimited, it is stipulated that each information desk work is separate, and average service rate is identical.
5. intelligent health manpower resources according to claim 1 configure system, it is characterised in that:The data-interface It is provided for realizing being connected for HIS data service modules and queueing theory analysis module.
6. intelligent health manpower resources according to claim 1 configure system, it is characterised in that:The Data processing The related data for being provided for the offer of computing HIS data service modules of the heart, as input queue the basic ginseng of analysis module is discussed Number.
CN201610585661.4A 2016-07-25 2016-07-25 Intelligent health human resource configuration system Pending CN106611285A (en)

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Cited By (10)

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CN108960460A (en) * 2018-06-07 2018-12-07 郑州云海信息技术有限公司 A kind of hospital registers diagnosis and treatment method and system
CN109036579A (en) * 2018-08-22 2018-12-18 泰康保险集团股份有限公司 Information forecasting method, device, medium and electronic equipment based on block chain
CN110232972A (en) * 2019-06-18 2019-09-13 中国人民解放军海军军医大学 Navy hospital's Office visits system
CN110491526A (en) * 2019-07-30 2019-11-22 美睿健康产业(重庆)有限公司 A kind of slow sick life style medical supervision system of various dimensions intervention
CN112669948A (en) * 2021-03-18 2021-04-16 曜立科技(北京)有限公司 Medical resource configuration system based on Internet of things
CN113077879A (en) * 2021-03-26 2021-07-06 杭州京威盛智能科技有限公司 Intelligent medical guide system based on user service
CN114971440A (en) * 2022-08-03 2022-08-30 清华大学苏州汽车研究院(吴江) Workload-based human resource allocation system
CN117933954A (en) * 2024-03-22 2024-04-26 四川省医学科学院·四川省人民医院 Multi-hospital area manpower resource allocation evaluation method and system based on clinical specialty capability
CN118072930A (en) * 2024-04-22 2024-05-24 辽宁华瑞西奥数据技术有限公司 Hospital operation management system and method based on digital twinning
CN118072930B (en) * 2024-04-22 2024-07-16 辽宁华瑞西奥数据技术有限公司 Hospital operation management system and method based on digital twinning

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Cited By (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN108960460A (en) * 2018-06-07 2018-12-07 郑州云海信息技术有限公司 A kind of hospital registers diagnosis and treatment method and system
CN109036579B (en) * 2018-08-22 2021-11-26 泰康保险集团股份有限公司 Information prediction method, device, medium and electronic equipment based on block chain
CN109036579A (en) * 2018-08-22 2018-12-18 泰康保险集团股份有限公司 Information forecasting method, device, medium and electronic equipment based on block chain
CN110232972A (en) * 2019-06-18 2019-09-13 中国人民解放军海军军医大学 Navy hospital's Office visits system
CN110491526A (en) * 2019-07-30 2019-11-22 美睿健康产业(重庆)有限公司 A kind of slow sick life style medical supervision system of various dimensions intervention
CN112669948A (en) * 2021-03-18 2021-04-16 曜立科技(北京)有限公司 Medical resource configuration system based on Internet of things
CN113077879A (en) * 2021-03-26 2021-07-06 杭州京威盛智能科技有限公司 Intelligent medical guide system based on user service
CN113077879B (en) * 2021-03-26 2024-02-09 杭州京威盛智能科技有限公司 Intelligent medical guiding system based on user service
CN114971440A (en) * 2022-08-03 2022-08-30 清华大学苏州汽车研究院(吴江) Workload-based human resource allocation system
CN117933954A (en) * 2024-03-22 2024-04-26 四川省医学科学院·四川省人民医院 Multi-hospital area manpower resource allocation evaluation method and system based on clinical specialty capability
CN117933954B (en) * 2024-03-22 2024-06-04 四川省医学科学院·四川省人民医院 Multi-hospital area manpower resource allocation evaluation method and system based on clinical specialty capability
CN118072930A (en) * 2024-04-22 2024-05-24 辽宁华瑞西奥数据技术有限公司 Hospital operation management system and method based on digital twinning
CN118072930B (en) * 2024-04-22 2024-07-16 辽宁华瑞西奥数据技术有限公司 Hospital operation management system and method based on digital twinning

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