CN106611225A - Automobile service remote handling method and system - Google Patents
Automobile service remote handling method and system Download PDFInfo
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- CN106611225A CN106611225A CN201611131248.7A CN201611131248A CN106611225A CN 106611225 A CN106611225 A CN 106611225A CN 201611131248 A CN201611131248 A CN 201611131248A CN 106611225 A CN106611225 A CN 106611225A
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- 238000000034 method Methods 0.000 title claims abstract description 34
- 238000012790 confirmation Methods 0.000 claims abstract description 26
- 230000004044 response Effects 0.000 claims description 10
- 238000012795 verification Methods 0.000 abstract description 5
- 238000013475 authorization Methods 0.000 abstract 1
- 230000006870 function Effects 0.000 description 3
- 230000000694 effects Effects 0.000 description 2
- 238000005516 engineering process Methods 0.000 description 2
- 238000012423 maintenance Methods 0.000 description 2
- 238000012986 modification Methods 0.000 description 2
- 230000004048 modification Effects 0.000 description 2
- 238000004140 cleaning Methods 0.000 description 1
- 238000004891 communication Methods 0.000 description 1
- 238000013461 design Methods 0.000 description 1
- 230000006872 improvement Effects 0.000 description 1
- 230000008569 process Effects 0.000 description 1
- 230000000750 progressive effect Effects 0.000 description 1
Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
- G07C9/00309—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys operated with bidirectional data transmission between data carrier and locks
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- Business, Economics & Management (AREA)
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- Engineering & Computer Science (AREA)
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- General Business, Economics & Management (AREA)
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- Health & Medical Sciences (AREA)
- General Health & Medical Sciences (AREA)
- Primary Health Care (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Lock And Its Accessories (AREA)
Abstract
The invention discloses an automobile service remote handling method and system. The method comprises the steps that a user terminal receives automobile service information submitted by a user and forwards the automobile service information to a management terminal; the management terminal receives the automobile service information, obtains confirmation information of an administrator, generates a verification code corresponding to the automobile service information, and sends the verification code to a service terminal; and the user terminal scans the verification code on the service terminal and analyzes information corresponding to the verification code to facilitate user authorization. According to the method, the user does not need to line up, so that the user time is saved and the user experience can be improved.
Description
Technical field
The present invention relates to communication technical field, method and system are remotely handled in more particularly to a kind of automobile services.
Background technology
At present, many working clans are owned by automobile, and working clan cannot enjoy some clothes of automobile during being on duty, for example, wash
Car, charge etc..If car owner needs cleaning in time currently because the reasons such as weather cause to like that car is very dirty, and when suffering from no
Between, therefore car owner can only be when After Hours carrying out.
For above-mentioned reasons, cause car owner cannot handling vehicle service in time, also easily cause queuing, lose time etc. to ask
Topic.
As can be seen here, Consumer's Experience sense how is improved, the time for reducing user's queuing is that those skilled in the art urgently solve
Problem certainly.
The content of the invention
It is an object of the invention to provide method and system are remotely handled in a kind of automobile services, for improving Consumer's Experience
Sense, reduces the time that user queues up.
To solve above-mentioned technical problem, what the present invention provided a kind of automobile services remotely handles method, including：
The bus service information that user terminal receive user is submitted to, and the bus service information is forwarded to into management eventually
End；
Management terminal receives the bus service information, generates after the confirmation for getting keeper and the automobile
The corresponding identifying code of information on services, and the identifying code is sent to service terminal；
The user terminal scans the identifying code on the service terminal, parses the corresponding information of the identifying code
So as to user mandate.
Preferably, also include：The backup of the identifying code is sent the management terminal knowledge being located to user's office building
Other device；
The identifying device judges whether the corresponding backup of the identifying code after the identifying code is obtained, if
It is that the gate for then controlling user's office building is opened.
Preferably, the identifying code is Quick Response Code or bar code, then accordingly the identifying device is Quick Response Code identification dress
Put or barcode recognition apparatus.
Preferably, also include：The user terminal confirms after the first confirmation for receiving user by described first
Information is sent to the management terminal.
Preferably, also include：The user terminal confirms after the second confirmation for receiving user by described second
Information is sent to the management terminal.
Preferably, also include：The management terminal stores the bus service information.
Preferably, the bus service information specifically includes COS, service time, user locations and user's car plate
Number.
To solve above-mentioned technical problem, what the present invention provided a kind of automobile services remotely handles system, including：User's end
End, management terminal, service terminal；
The user terminal, for the bus service information that receive user is submitted to, and the bus service information is forwarded
To the management terminal；And the identifying code of the service terminal is scanned, the corresponding information of the identifying code is parsed so as to described
User authorizes；
The management terminal, for receiving the bus service information, generates after the confirmation for getting keeper
Identifying code corresponding with the bus service information, and the identifying code is sent to the service terminal；
The service terminal, for receiving the identifying code and storing so as to user terminal scanning.
Preferably, also including the identifying device being arranged at user's office building, the identifying device is used to receive the pipe
The backup of the identifying code that reason terminal sends, after the identifying code is obtained, judges whether that the identifying code is corresponding
Backup, if it is, the gate for controlling user's office building is opened.
Preferably, the identifying code is Quick Response Code or bar code, then accordingly the identifying device is Quick Response Code identification dress
Put or barcode recognition apparatus.
Method and system are remotely handled in automobile services provided by the present invention, and user can submit vapour to by user terminal
Car information on services, management terminal generates identifying code and sends to service terminal receiving the information after keeper confirms,
Attendant carries service terminal so that user terminal verifies that after being verified, then attendant can to identifying code
Serviced accordingly with obtaining car key.As can be seen here, the method can in person queue up without the need for user, not only save user's
Time and the experience sense of user can be improved.
Description of the drawings
In order to be illustrated more clearly that the embodiment of the present invention, the accompanying drawing to be used needed for embodiment will be done simply below
Introduce, it should be apparent that, drawings in the following description are only some embodiments of the present invention, for ordinary skill people
For member, on the premise of not paying creative work, can be with according to these other accompanying drawings of accompanying drawings acquisition.
Fig. 1 is a kind of flow chart for remotely handling method of automobile services provided in an embodiment of the present invention；
Fig. 2 is the flow chart for remotely handling method of another kind of automobile services provided in an embodiment of the present invention；
Fig. 3 is a kind of structure chart for remotely handling system of automobile services provided in an embodiment of the present invention.
Specific embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is carried out clear, complete
Site preparation is described, it is clear that described embodiment is only a part of embodiment of the invention, rather than whole embodiments.Based on this
Embodiment in invention, those of ordinary skill in the art are not under the premise of creative work is made, and what is obtained is every other
Embodiment, belongs to the scope of the present invention.
What the core of the present invention was to provide a kind of automobile services remotely handles method and system, for improving Consumer's Experience
Sense, reduces the time that user queues up.
In order that those skilled in the art more fully understand the present invention program, with reference to the accompanying drawings and detailed description
The present invention is described in further detail.
Fig. 1 is a kind of flow chart for remotely handling method of automobile services provided in an embodiment of the present invention.As shown in figure 1,
The method of remotely handling of automobile services includes：
S11：The bus service information that user terminal receive user is submitted to, and bus service information is forwarded to into management eventually
End.
It is understood that user terminal can be the product such as mobile phone or panel computer.User terminal can be using login
The form of website, or corresponding APP is installed in advance, the present embodiment is repeated no more.User can select on the subscriber terminal
Required automobile services are selected, for example, charging service, carwash service, the type such as maintenance, it is to be understood that also need to choosing
Select other items such as service time.User terminal is forwarded this information to after the bus service information for receiving user's submission
Management terminal.
S12：Management terminal receives bus service information, generates and automobile services after the confirmation for getting keeper
The corresponding identifying code of information, and identifying code is sent to service terminal.
The effect of management terminal is to receive the bus service information that each user terminal is sended over, and keeper takes to automobile
Business information is audited, and for example, determines whether to disclosure satisfy that demand for services of user etc..Management terminal is receiving keeper's
After confirmation, an identifying code is generated.It is understood that the identifying code is reciprocity with bus service information, only
The form of expression is different.
S13：Identifying code in user terminal scan service terminal, parses the corresponding information of identifying code so that user awards
Power.
Service terminal in attendant's carrying, user is by the identifying code in user terminal scan service terminal, user's end
The identifying code can be parsed corresponding bus service information by end, and user is assured that the attendant by analysis result
It is whether legal.It is understood that user can check analysis result, if analysis result and the advance automobile services letter submitted to
Breath is consistent, then illustrate that the attendant is legal, then can authorize, will car key meet at the attendant.If it is inconsistent,
Illustrate that the attendant is illegal, then cannot authorize, i.e., car key can not be met at the attendant.
Method is remotely handled in automobile services provided in an embodiment of the present invention, and user can submit automobile to by user terminal
Information on services, management terminal generates identifying code after keeper confirms and sends to service terminal, clothes receiving the information
Business personnel carry service terminal and identifying code are verified so as to user terminal, and after being verified, then attendant just can be with
Obtain car key to be serviced accordingly.As can be seen here, the method can in person queue up without the need for user, not only save user when
Between and can improve the experience sense of user.
Fig. 2 is the flow chart for remotely handling method of another kind of automobile services provided in an embodiment of the present invention.Such as Fig. 2 institutes
Show, on the basis of above-described embodiment, preferably embodiment, also includes：
S13：The backup of identifying code is sent management terminal the identifying device being located to user's office building.
S14：Identifying device judges whether the corresponding backup of identifying code after identifying code is obtained.Wherein, if it is,
Into step S15.
S15：The gate of control user's office building is opened.
It is understood that step S13 and step S14 are carried out between step S11 and step S12, on some
For race of class, cannot leave during working, therefore the method is especially suitable for.But in being embodied as, in office building typically
There are gate control system, such as gate, if attendant is needed by gate to office building is entered, and attendant is that do not have
Have permission entrance, it is necessary to which user goes to scoop out downstairs in person.Therefore, it is relatively complicated to a certain extent.In the present embodiment, lead to
Cross and be arranged on the identifying device of gate and realize the unlatching of gate.Detailed process is：Management terminal by the backup of identifying code send to
Identifying device, when attendant reach gate at when, to identifying device show identifying code, identifying device get identifying code it
Afterwards, judge whether the identifying code is consistent with the advance backup for obtaining, if unanimously, illustrate that the attendant is competent person,
Control gate is opened.
As can be seen here, in the present embodiment, can in person be opened the door without the need for user, certain with convenient service personnel's legal entrance
Convenience is improve in degree.
Preferably, the identifying code in above-described embodiment is Quick Response Code or bar code, then accordingly identifying device is Quick Response Code
Identifying device or barcode recognition apparatus.
It is understood that Quick Response Code and bar code are two kinds of specific embodiments, represent and there was only both
Embodiment.
Preferably, on the basis of above-described embodiment, also including user terminal after the first confirmation for receiving user,
First confirmation is sent to management terminal.
When attendant is to pick up the car, it is competent person that user determines the attendant by the checking of identifying code, is
Convenience management and subsequent query, user terminal can be with the first confirmation of receiving user's input, then by the first confirmation letter
Breath is sent to management terminal.Administrative staff can just know attendant in place by the first confirmation.
Preferably, on the basis of above-described embodiment, also including user terminal after the second confirmation for receiving user,
Second confirmation is sent to management terminal.
It is understood that attendant is got after car key serviced accordingly automobile, car is also returned, used
Family after verification, is sent the second confirmation to management terminal by user terminal.Management terminal is to receive second true
After recognizing information, show that the service terminates.
Preferably, also include：Management terminal stores bus service information.
It is understood that for convenience keeper is inquired about the corresponding service state of each bus service information, pipe
Reason terminal can be stored bus service information.Furthermore it is also possible to store the first confirmation and the second confirmation.
In being embodied as, for the sake of security, if management terminal is after the second confirmation is received, can control
Identifying device deletes corresponding identifying code backup, then when attendant wants to be again introduced into, the identifying code on service terminal is corresponding
Backup has been failed, and gate would not be opened.
On the basis of above-described embodiment, bus service information specifically include COS, service time, user locations and
User's license plate number.
It is understood that in addition to above-mentioned 4 kinds of information, other types of information, such as address name can also be included
Deng.The present embodiment is a kind of specific application scenarios.
Fig. 3 is a kind of structure chart for remotely handling system of automobile services provided in an embodiment of the present invention.As shown in figure 3,
Including：User terminal 10, management terminal 11, service terminal 12.
User terminal 10, for the bus service information that receive user is submitted to, and is forwarded to management by bus service information
Terminal；And the identifying code of scan service terminal, the corresponding information of identifying code is parsed so as to user's mandate.
Management terminal 11, for receiving bus service information, generates and automobile after the confirmation for getting keeper
The corresponding identifying code of information on services, and identifying code is sent to service terminal.
Service terminal 12, for receiving identifying code and storing so as to user terminal scanning.
It is understood that user terminal can be the product such as mobile phone or panel computer.User terminal can be using login
The form of website, or corresponding APP is installed in advance, the present embodiment is repeated no more.User can select on the subscriber terminal
Required automobile services are selected, for example, charging service, carwash service, the type such as maintenance, it is to be understood that also need to choosing
Select other items such as service time.User terminal is forwarded this information to after the bus service information for receiving user's submission
Management terminal.
The effect of management terminal is to receive the bus service information that each user terminal is sended over, and keeper takes to automobile
Business information is audited, and for example, determines whether to disclosure satisfy that demand for services of user etc..Management terminal is receiving keeper's
After confirmation, an identifying code is generated.It is understood that the identifying code is reciprocity with bus service information, only
The form of expression is different.
Service terminal in attendant's carrying, user is by the identifying code in user terminal scan service terminal, user's end
The identifying code can be parsed corresponding bus service information by end, and user is assured that the attendant by analysis result
It is whether legal.It is understood that user can check analysis result, if analysis result and the advance automobile services letter submitted to
Breath is consistent, then illustrate that the attendant is legal, then can authorize, will car key meet at the attendant.If it is inconsistent,
Illustrate that the attendant is illegal, then cannot authorize, i.e., car key can not be met at the attendant.
System is remotely handled in automobile services provided in an embodiment of the present invention, and user can submit automobile to by user terminal
Information on services, management terminal generates identifying code after keeper confirms and sends to service terminal, clothes receiving the information
Business personnel carry service terminal and identifying code are verified so as to user terminal, and after being verified, then attendant just can be with
Obtain car key to be serviced accordingly.As can be seen here, the system can in person queue up without the need for user, not only save user when
Between and can improve the experience sense of user.
Preferably embodiment, also including the identifying device being arranged at user's office building, identifying device is used to connect
The backup of the identifying code that management terminal sends is received, after identifying code is obtained, the corresponding backup of identifying code is judged whether, if
It is that the gate for then controlling user's office building is opened.
Preferably embodiment, identifying code is Quick Response Code or bar code, then accordingly identifying device is that Quick Response Code is known
Other device or barcode recognition apparatus.
Due to the embodiment of device part it is mutually corresponding with the embodiment of method part, therefore the embodiment of device part please
Referring to the description of the embodiment of method part, wouldn't repeat here.
The method and system of remotely handling of automobile services provided by the present invention are described in detail above.Specification
In each embodiment described by the way of progressive, what each embodiment was stressed be it is different from other embodiment it
Place, between each embodiment identical similar portion mutually referring to.For device disclosed in embodiment, due to itself and reality
Apply that method disclosed in example is corresponding, so description is fairly simple, related part is referring to method part illustration.Should refer to
Go out, for those skilled in the art, under the premise without departing from the principles of the invention, can also be to the present invention
Some improvement and modification are carried out, these are improved and modification is also fallen in the protection domain of the claims in the present invention.
Professional further appreciates that, with reference to the unit of each example of the embodiments described herein description
And algorithm steps, can with electronic hardware, computer software or the two be implemented in combination in, in order to clearly demonstrate hardware and
The interchangeability of software, according to function has generally described the composition and step of each example in the above description.These
Function is performed with hardware or software mode actually, depending on the application-specific and design constraint of technical scheme.Specialty
Technical staff can use different methods to realize described function to each specific application, but this realization should not
Think beyond the scope of this invention.
The step of method described with reference to the embodiments described herein or algorithm, directly can be held with hardware, processor
Capable software module, or the combination of the two is implementing.Software module can be placed in random access memory (RAM), internal memory, read-only deposit
Reservoir (ROM), electrically programmable ROM, electrically erasable ROM, register, hard disk, moveable magnetic disc, CD-ROM or technology
In field in known any other form of storage medium.
Claims (10)
1. method is remotely handled in a kind of automobile services, it is characterised in that included：
The bus service information that user terminal receive user is submitted to, and the bus service information is forwarded to into management terminal；
Management terminal receives the bus service information, generates after the confirmation for getting keeper and the automobile services
The corresponding identifying code of information, and the identifying code is sent to service terminal；
The user terminal scans the identifying code on the service terminal, parse the corresponding information of the identifying code so as to
The user authorizes.
2. method is remotely handled in automobile services according to claim 1, it is characterised in that also included：The management is eventually
Hold and the backup of the identifying code is sent the identifying device being located to user's office building；
The identifying device judges whether the corresponding backup of the identifying code after the identifying code is obtained, if it is,
The gate for controlling user's office building is opened.
3. method is remotely handled in automobile services according to claim 2, it is characterised in that the identifying code is Quick Response Code
Or bar code, then accordingly the identifying device is two-dimension code recognition device or barcode recognition apparatus.
4. method is remotely handled in automobile services according to claim 1, it is characterised in that also included：User's end
End sends first confirmation to the management terminal after the first confirmation for receiving user.
5. method is remotely handled in automobile services according to claim 1, it is characterised in that also included：User's end
End sends second confirmation to the management terminal after the second confirmation for receiving user.
6. method is remotely handled in automobile services according to claim 1, it is characterised in that also included：The management is eventually
The end storage bus service information.
7. method is remotely handled in automobile services according to claim 6, it is characterised in that the bus service information tool
Body includes COS, service time, user locations and user's license plate number.
8. system is remotely handled in a kind of automobile services, it is characterised in that included：User terminal, management terminal, service terminal；
The user terminal, for the bus service information that receive user is submitted to, and is forwarded to institute by the bus service information
State management terminal；And the identifying code of the service terminal is scanned, the corresponding information of the identifying code is parsed so as to the user
Authorize；
The management terminal, for receiving the bus service information, generates and institute after the confirmation for getting keeper
The corresponding identifying code of bus service information is stated, and the identifying code is sent to the service terminal；
The service terminal, for receiving the identifying code and storing so as to user terminal scanning.
9. system is remotely handled in automobile services according to claim 8, it is characterised in that also done including being arranged on user
Identifying device at public building, the identifying device is used to receive the backup of the identifying code that the management terminal sends, and is obtaining
After taking the identifying code, the corresponding backup of the identifying code is judged whether, if it is, controlling user's office building
Gate is opened.
10. system is remotely handled in automobile services according to claim 9, it is characterised in that the identifying code is two dimension
Code or bar code, then accordingly the identifying device is two-dimension code recognition device or barcode recognition apparatus.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201611131248.7A CN106611225A (en) | 2016-12-09 | 2016-12-09 | Automobile service remote handling method and system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201611131248.7A CN106611225A (en) | 2016-12-09 | 2016-12-09 | Automobile service remote handling method and system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN106611225A true CN106611225A (en) | 2017-05-03 |
Family
ID=58636556
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201611131248.7A Pending CN106611225A (en) | 2016-12-09 | 2016-12-09 | Automobile service remote handling method and system |
Country Status (1)
| Country | Link |
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| CN (1) | CN106611225A (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN108038555A (en) * | 2017-12-27 | 2018-05-15 | 爱驰汽车有限公司 | Vehicle maintenance system, method, server, equipment and storage medium |
| CN108154584A (en) * | 2017-12-26 | 2018-06-12 | 江西爱驰亿维实业有限公司 | Car door opening authority control method and device applied to vehicle beauty treatment maintenance |
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| US20070285209A1 (en) * | 2006-04-19 | 2007-12-13 | Karl Heusi | Systems and Methods for Controlling Vehicle Access |
| CN103093402A (en) * | 2013-01-14 | 2013-05-08 | 成都奇侠科技有限责任公司 | Implementing method and implementing system of automobile service |
| CN105976223A (en) * | 2016-04-29 | 2016-09-28 | 乐视控股（北京）有限公司 | Vehicle rental method and system, and server |
| CN105976037A (en) * | 2016-05-27 | 2016-09-28 | 立德高科（昆山）数码科技有限责任公司 | Two-dimensional-code-based automobile maintenance service providing method |
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| US20070285209A1 (en) * | 2006-04-19 | 2007-12-13 | Karl Heusi | Systems and Methods for Controlling Vehicle Access |
| CN103093402A (en) * | 2013-01-14 | 2013-05-08 | 成都奇侠科技有限责任公司 | Implementing method and implementing system of automobile service |
| CN105976223A (en) * | 2016-04-29 | 2016-09-28 | 乐视控股（北京）有限公司 | Vehicle rental method and system, and server |
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| CN108154584A (en) * | 2017-12-26 | 2018-06-12 | 江西爱驰亿维实业有限公司 | Car door opening authority control method and device applied to vehicle beauty treatment maintenance |
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Application publication date: 20170503 |
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