CN106533718B

CN106533718B - Data processing method and device

Info

Publication number: CN106533718B
Application number: CN201510574453.XA
Authority: CN
Inventors: 王卫
Original assignee: Alibaba Group Holding Ltd
Current assignee: Alibaba Group Holding Ltd
Priority date: 2015-09-10
Filing date: 2015-09-10
Publication date: 2020-02-07
Anticipated expiration: 2035-09-10
Also published as: CN106533718A

Abstract

The embodiment of the application discloses a data processing method and a data processing device, wherein the method comprises the following steps: the method comprises the steps that a server receives a data processing request which is sent by a first client and corresponds to a data processing abnormal event which occurs at the first client; the server responds to the data processing request, obtains event parameters corresponding to the data processing abnormal events, and generates event processing information corresponding to the data processing abnormal events according to the event parameters; the server receives associated user information sent by a first client; the server pushes the event processing information to a second client terminal which logs in the associated user information; and if the server receives an instruction which is sent by the second client and confirms the event processing information, performing data processing according to the event processing information. The method and the device solve the problem that the user cannot realize data processing affairs in the internet through the client due to various exceptions of the client in the internet.

Description

Data processing method and device

Technical Field

The present application relates to the field of internet technologies, and in particular, to a data processing method and apparatus.

Background

With the coming of the internet era, the internet is widely applied to daily study, work and life of people. Various daily matters of people can be processed or presented through the internet.

Generally, internet data processing can be realized by the interaction of a server and a client in the internet. For example, a client may send certain instructional information to a server to perform a data processing action. In the prior art, various abnormal situations (such as abnormal account numbers logged on the client) can occur to the client inevitably, and the abnormal situations can cause that a user can not realize data processing transactions in the internet through the client.

In the process of implementing the present application, the inventor finds that the prior art has at least the following problems:

at present, no scheme can solve the problem that a user cannot realize data processing transactions in the internet through a client due to various exceptions of the client in the internet.

Disclosure of Invention

The embodiment of the application aims to provide a data processing method and a data processing device, so as to solve the problem that a user cannot realize data processing transactions in the internet through a client due to various exceptions of the client in the internet.

In order to solve the above technical problem, the data processing method and apparatus provided in the embodiments of the present application are implemented as follows:

a method of data processing, comprising:

the method comprises the steps that a server receives a data processing request which is sent by a first client and corresponds to a data processing abnormal event which occurs at the first client;

the server responds to the data processing request, obtains event parameters corresponding to the data processing abnormal events, and generates event processing information corresponding to the data processing abnormal events according to the event parameters;

the server receives associated user information sent by a first client;

the server pushes the event processing information to a second client terminal which logs in the associated user information;

and if the server receives an instruction which is sent by the second client and confirms the event processing information, performing data processing according to the event processing information.

A method of data processing, comprising:

the method comprises the steps that a server receives a data processing request which is sent by a first client, corresponds to a data processing abnormal event which occurs in the first client and carries associated user information;

A method of data processing, comprising:

the server judges whether type information corresponding to a data processing abnormal event occurring at a first client is one or more of preset abnormal type information sets;

if yes, the server returns the type information to the first client;

the server receives a data processing request sent by the first client;

the server responds to the data processing request, obtains event parameters corresponding to the data processing abnormal events occurring at the first client, and generates event processing information corresponding to the data processing abnormal events according to the event parameters;

the server receives the associated user information sent by the first client;

A method of data processing, comprising:

if yes, the server returns the type information to the first client;

the server receives a data processing request which is sent by the first client and carries associated user information;

A method of data processing, comprising:

the method comprises the steps that a first client judges whether type information corresponding to a data processing abnormal event occurring at the first client is one or more of preset abnormal type information sets;

if so, the first client sends a data processing request carrying associated user information to a server;

A method of data processing, comprising:

if so, the first client sends a data processing request to a server;

the first client sends associated user information to a server;

A method of data processing, comprising:

the method comprises the steps that a server receives an order generation request which is sent by a first client and corresponds to an order generation abnormal event which occurs at the first client;

the server responds to the order generation request, obtains order parameters corresponding to the order generation abnormal events, and generates order generation information corresponding to the order generation abnormal events according to the order parameters;

the server receives associated user information sent by a first client;

the server pushes the order generation information to a second client terminal which logs in the associated user information;

and if the server receives an instruction which is sent by the second client and confirms the order generation information, generating the order according to the order generation information.

A method of data processing, comprising:

the method comprises the steps that a server receives an order generation request which is sent by a first client, corresponds to an order generation abnormal event which occurs at the first client and carries associated user information;

A method of data processing, comprising:

the server judges whether type information corresponding to an order generation abnormal event occurring at the first client is one or more of preset abnormal type information sets;

if yes, the server returns the type information to the first client;

the server receives an order generation request sent by the first client;

the server responds to the order generation request, obtains order parameters corresponding to the order generation abnormal event which occurs at the first client side, and generates order generation information corresponding to the order generation abnormal event according to the order parameters;

the server receives the associated user information sent by the first client;

A method of data processing, comprising:

if yes, the server returns the type information to the first client;

the server receives an order generation request which is sent by the first client and carries associated user information;

A data processing apparatus comprising:

the first receiving unit is used for receiving a data processing request which is sent by a first client and corresponds to a data processing abnormal event which occurs at the first client;

the generating unit is used for responding to the data processing request, acquiring event parameters corresponding to the data processing abnormal events and generating event processing information corresponding to the data processing abnormal events according to the event parameters;

the second receiving unit is used for receiving the associated user information sent by the first client;

the pushing unit is used for pushing the event processing information to a second client which logs in the associated user information;

and the processing unit is used for processing data according to the event processing information when receiving an instruction which is sent by the second client and used for confirming the event processing information.

A data processing apparatus comprising:

the receiving unit is used for receiving a data processing request which is sent by a first client, corresponds to a data processing abnormal event generated by the first client and carries associated user information;

A data processing apparatus comprising:

the judging unit is used for judging whether the type information corresponding to the data processing abnormal event occurring at the first client side is one or more of preset abnormal type information sets;

the device comprises a returning unit, a processing unit and a processing unit, wherein the returning unit is used for returning type information to a first client when the type information corresponding to a data processing abnormal event occurring at the first client is one or more of preset abnormal type information sets;

a first receiving unit, configured to receive a data processing request sent by the first client;

the generating unit is used for responding to the data processing request, acquiring event parameters corresponding to the data processing abnormal events generated by the first client, and generating event processing information corresponding to the data processing abnormal events according to the event parameters;

a second receiving unit, configured to receive the associated user information sent by the first client;

A data processing apparatus comprising:

a receiving unit, configured to receive a data processing request carrying associated user information sent by the first client;

A data processing apparatus comprising:

the first receiving unit is used for receiving an order generation request which is sent by a first client and corresponds to an order generation abnormal event which occurs at the first client;

the generating unit is used for responding to the order generation request, acquiring order parameters corresponding to the order generation abnormal events and generating order generation information corresponding to the order generation abnormal events according to the order parameters;

the pushing unit is used for pushing the order generation information to a second client terminal which logs in the associated user information;

and the processing unit is used for generating the order according to the order generation information when receiving an instruction which is sent by the second client and used for confirming the order generation information.

A data processing apparatus comprising:

the receiving unit is used for receiving an order generation request which is sent by a first client, corresponds to an order generation abnormal event which occurs at the first client and carries associated user information;

A data processing apparatus comprising:

the judging unit is used for judging whether the type information corresponding to the order generation abnormal event generated by the first client side is one or more of preset abnormal type information sets;

the return unit is used for returning the type information to the first client when the type information corresponding to the order generation abnormal event generated by the first client is one or more of preset abnormal type information sets;

a first receiving unit, configured to receive an order generation request sent by the first client;

the generating unit is used for responding to the order generation request, acquiring order parameters corresponding to the order generation abnormal event generated by the first client, and generating order generation information corresponding to the order generation abnormal event according to the order parameters;

a second receiving unit, configured to receive, by the server, the associated user information sent by the first client;

A data processing apparatus comprising:

the receiving unit is used for receiving an order generation request which is sent by the first client and carries associated user information;

As can be seen from the above technical solutions provided in the embodiments of the present application, when a data processing abnormal event occurs at a first client, the first client sends a corresponding data processing request to a server, acquires an event parameter corresponding to the current data processing abnormal event through the server, generates event processing information according to the event parameter, then pushes the event processing information to a second client that logs in associated user information through the server, and finally, if the server receives an instruction that confirms the event processing information sent by the second client, implements data processing according to the event processing information. Through the above process, in the embodiment of the application, when a data processing abnormal event occurs at a first client, event processing information for solving the data processing abnormal event is pushed to a second client determined by the first client, so that a data processing action which cannot be completed by the first client is realized through the second client, and the problem that a user cannot realize a data processing transaction in the internet through the client due to various abnormalities occurring at the client in the internet is solved.

Drawings

In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings needed to be used in the description of the embodiments or the prior art will be briefly introduced below, it is obvious that the drawings in the following description are only some embodiments described in the present application, and for those skilled in the art, other drawings can be obtained according to the drawings without any creative effort.

Fig. 1 is a flowchart of a data processing method according to an embodiment of the present application;

fig. 2 is a flowchart of a data processing method according to an embodiment of the present application;

fig. 3 is a flowchart of a data processing method according to an embodiment of the present application;

fig. 4 is a flowchart of a data processing method according to an embodiment of the present application;

fig. 5 is a flowchart of a data processing method according to an embodiment of the present application;

fig. 6 is a flowchart of a data processing method according to an embodiment of the present application;

fig. 7 is a flowchart of a data processing method based on a server according to an embodiment of the present application;

fig. 8 is a flowchart of a data processing method based on a server according to an embodiment of the present application;

fig. 9 is a flowchart of a data processing method based on a server according to an embodiment of the present application;

fig. 10 is a flowchart of a server-based data processing method according to an embodiment of the present application;

fig. 11 is a block diagram of a data processing apparatus according to an embodiment of the present application;

fig. 12 is a block diagram of a data processing apparatus according to an embodiment of the present application;

fig. 13 is a block diagram of a data processing apparatus according to an embodiment of the present application;

fig. 14 is a block diagram of a data processing apparatus according to an embodiment of the present application.

Detailed Description

In order to make those skilled in the art better understand the technical solutions in the present application, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only a part of the embodiments of the present application, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.

Exemplarily, a system architecture for implementing the technical solution of the present application includes a server and several clients communicating with the server. These clients may be personal computers, laptops, wireless phones, Personal Digital Assistants (PDAs), smart watches, or other computer devices and communication devices. The server is used for realizing data processing affairs in the Internet by information interaction with each client. Both the server and the client are architecturally comprised of basic components, such as a bus, a processing device, a storage device, one or more input/output devices, and a communication interface. The bus may include one or more conductors that enable communication between components of the server and client devices. The processing device may include various types of processors or microprocessors for executing instructions, processing processes, or threads. The storage means may include a dynamic memory such as a Random Access Memory (RAM) for storing dynamic information, or a static memory such as a Read Only Memory (ROM) for storing static information, and a mass storage including a magnetic or optical recording medium and a corresponding drive. The input device may be a keyboard, mouse, stylus, touch screen, voice recognition device, biometric device, or the like. The output device may be a display, a printer, a speaker, or the like to output information. The communication interface is used to enable a server or client device to communicate with other systems or apparatuses. The communication interfaces may be connected to the network by a wired connection method, a wireless connection method, or an optical connection method, so that the client devices and the server communicate with each other. Each network may include a Local Area Network (LAN), a Wide Area Network (WAN), an intranet, the internet, a mobile telephone network, a Virtual Private Network (VPN), a cellular or other mobile communications network, bluetooth, NFC, or any combination thereof. Operating system software for managing system resources, controlling the operation of other programs, and application software or program instructions for implementing specific functions are included on both the server and client devices.

Fig. 1 is an embodiment of a data processing method according to the present application, including:

s101: the server receives a data processing request which is sent by a first client and corresponds to a data processing abnormal event which occurs at the first client.

Data processing transactions in the internet may be achieved through signaling interactions between the first client and the server. Due to an abnormal situation on the first client, the first client may not be able to complete the transaction processing transaction through signaling interaction with the server, and this situation is called a data processing abnormal event.

For example, if the data processing transaction is to generate order data via the internet, the factors that may cause the first client to fail to generate order data on the server during the generation of the order include: the user account number logged in by the first client is abnormal, or the product purchase quantity of the first client exceeds the limit, or the logistics address in the order generated by the first client is not in the delivery range, and the like.

When the first client cannot generate order data on the server due to one or more of the above factors, the first client may display information of the order data generation failure and may display a reason for the order data generation failure or error code information. In order to solve the problem that the first client cannot generate the order, the first client may send a data processing request for initiating an order generation request to the other clients to the server.

In the embodiment of the application, a user of a first client can judge whether the reason or error code information of the order generation failure corresponding to the current first client belongs to a mode of initiating an order generation request through other clients or not through a manual judgment mode, and if so, the user can send a data processing request to a server through the first client; if not, the data processing request is not sent to the server.

Of course, the above determination process may be performed by a machine (the first client or the server).

Preferably, before the step S101, the method further includes:

the server judges whether the type information corresponding to the data processing abnormal event occurring at the first client is one or more of preset abnormal type information sets.

After a data processing abnormal event occurs on the first client, the server may obtain type information corresponding to the data processing abnormal event, where the type information is used to represent an abnormal type of the data processing event in the internet, and the type information may be an error code. In addition, in order to identify whether the current data processing abnormal event can be solved by requesting processing instead from other clients, a plurality of types of information of the abnormal event which are generally considered to be solved by requesting processing instead from other clients may be stored in the server in advance, and the set of the plurality of types of information is the abnormal type information set. For example, the type information that can be solved by requesting other clients to process instead as default includes: age _18_ canntot _ BUY (USER less than 18 years old), MAX _ BUY _ QUANTITY (USER limited number of purchases), USER _ INVALID (account exception). Then, the set of exception type information may be: { Age _18_ CANNOT _ BUY, MAX _ BUY _ QUANTITY, USER _ INVALID }.

Then, the step S101 includes:

if the type information corresponding to the data processing abnormal event occurred by the first client is one or more of the preset abnormal type information sets, the server receives a data processing request which is sent by the first client and corresponds to the data processing abnormal event occurred by the first client.

S102: and the server responds to the data processing request, acquires event parameters corresponding to the data processing abnormal events, and generates event processing information corresponding to the data processing abnormal events according to the event parameters.

The data processing event in the internet may include a plurality of event parameters, and when the first client has a data processing abnormal event, the server may associate and store the event parameters corresponding to the abnormal data processing event with the current requester user information (e.g., user account information) logged in the first client, where the storage location may be in a memory or a hard disk.

Continuing with the above example of generating orders, if the abnormal order generation event contains event parameters including: { product id: 12340; the number of commodities: 6; buyer address: XX; buyer name: BB; the mobile phone of the buyer: 18792000503, the information of the requesting user logged on the first client is: amisn66, the server associates and stores the event parameter with the requester user information "amisn 66" registered by the first client.

After receiving a data processing request sent by a first client, the server can query through requester user information logged in by the first client to obtain event parameters contained in an abnormal order generation event associated with the requester user information, and generate event processing information for requesting other clients to generate orders according to the obtained event parameters.

S103: and the server returns the event parameters to the first client.

S104: and the first client renders a data processing interface according to the event parameters returned by the server.

In the above steps S103 and S104, after receiving the various event parameters returned by the server, the first client may render a data processing interface on the first client according to the event parameters. The user can determine whether the event parameters required to request other clients to perform data processing are correct through the data processing interface of the first client, and perform further data processing flow after the event parameters are confirmed to be correct.

S105: the first client sends the associated user information to the server.

And after the user of the first client confirms that all event parameters are correct, the first client sends the associated user information to the server.

Taking the above event of generating an order as an example, if the user of the first client confirms that all the order parameter information is correct, the first client may send a request to the server to generate associated user information of order data instead. The associated user information may be any user account or user network name in the internet, and preferably, the user account may be a friend of the user account logged in by the first client.

It should be noted that, in other embodiments of the present application, after a data processing exception occurs on the first client, in order to save data bandwidth and reduce data interaction between the server and the client, the above step S103 and step S104 may be omitted to some extent, and the technical solution of the present application may also be implemented.

S106: and the server pushes the event processing information to a second client which logs in the associated user information.

In step S102, the server generates the event processing information to be pushed to the second client according to the event parameter of the queried abnormal data processing event. As in the above example, the event processing information may include the event parameters: { product id: 12340; the number of commodities: 6; buyer address: XX; buyer name: BB; the mobile phone of the buyer: 18792000503}.

Preferably, the event processing information may be presented in the form of a web link, and in particular, a web link to the order generation page may be inserted in the event processing information pushed to the second client.

S107: and the second client sends an instruction for confirming the event processing information to the server.

The user of the second client may, by clicking on the above-mentioned event handling information, indeed agree to assist the user of the first client in completing the data handling event. If the user of the second client agrees to help, the second client may send an instruction to the server to determine the time processing information.

Of course, in other embodiments of the present application, the second client may determine whether to send an instruction for confirming the event processing information to the server according to a preset relationship between a user of the second client and a user of the second client. Such as: if the users of the first client and the second client are couples or family membership, the second client sends an instruction for confirming the event processing information to the server after receiving the event processing information.

S108: and the server processes data according to the event processing information.

The server completes the data processing transaction after receiving the instruction which is sent by the second client and used for confirming the event processing information, so that the problem that the first client cannot complete the data processing event of the instruction due to factors such as account abnormality and the like is solved by performing data processing actions in the Internet instead of the second client.

Fig. 2 is an embodiment of a data processing method according to the present application, including:

s201: the server receives a data processing request which is sent by a first client, corresponds to a data processing abnormal event which occurs at the first client and carries associated user information.

The step may refer to the details of the step S101, which are not described herein again. The difference from the above step S101 is that:

after the first client has a data processing abnormal event, in order to initiate a request for realizing the abnormal data processing event to another client, the first client may carry, in the data processing request sent to the server, associated user information corresponding to a second client that needs to request to perform a data processing transaction, where the associated user information may be a user account logged in the second client.

S202: and the server responds to the data processing request, acquires event parameters corresponding to the data processing abnormal events, and generates event processing information corresponding to the data processing abnormal events according to the event parameters.

The step may refer to the details of the step S102, which are not described herein again.

S203: and the server pushes the event processing information to a second client which logs in the associated user information.

The step may refer to the details of the step S106, which are not described herein again.

S204: and the second client sends an instruction for confirming the event processing information to the server.

The step may refer to the details of step S107, which are not described herein again.

S205: and if the server receives an instruction which is sent by the second client and confirms the event processing information, performing data processing according to the event processing information.

The step may refer to the details of the step S108, which are not described herein again.

Fig. 3 is an embodiment of a data processing method according to the present application, including:

s301: the server judges whether the type information corresponding to the data processing abnormal event occurring at the first client is one or more of preset abnormal type information sets.

As described above, the server may identify the data processing exception occurring at the current first client, and may resolve the data processing exception by initiating a request for data processing instead to other clients. For example, the type information that can be solved by requesting other clients to process instead as default includes: age _18_ canntot _ BUY (USER less than 18 years old), MAX _ BUY _ QUANTITY (USER limited number of purchases), USER _ INVALID (account exception). Then, the set of exception type information may be: { Age _18_ CANNOT _ BUY, MAX _ BUY _ QUANTITY, USER _ INVALID }. Whether the exception can be solved by initiating a request for data processing instead to other clients can be identified by inquiring whether the type information of the currently occurring data processing exception event is one of the exception type information sets.

S302: and if the type information corresponding to the data processing abnormal event occurring at the first client is one or more of the preset abnormal type information sets, the server returns the type information to the first client.

S303: and the first client receives the type information returned by the server and awakens the request page.

In this embodiment, the client and the server may form a corresponding parameter protocol in advance, so that when the server determines that the current abnormality can be solved by requesting another client to process instead, the server may automatically wake up the request page on the first client by sending corresponding type information to the first client. For example: the set of exception type information may be: { Age _18_ canno _ BUY, MAX _ BUY _ quantit, USER _ INVALID }, if the type information of the current data processing exception event is Age _18_ canno _ BUY, it may be determined that it is in the above exception type information set, and at this time, the type information may be returned to the first client, and the first client may automatically wake up a request page for requesting another client to perform a data processing event instead according to a preset parameter protocol. In some embodiments, the server may return a unique parameter protocol, such as: the help _ buy instruction is sent to the first client, so that the first client can wake up the requested page only by monitoring the help _ buy instruction.

S304: and the server receives a data processing request sent by the first client.

On the request page, the user may be prompted about the reason or error code of the current data processing exception event, and be prompted to resolve the current exception by requesting other clients to perform processing instead. And when the user confirms the request, the first client sends the data processing request to the server.

S305: and the server responds to the data processing request, acquires event parameters corresponding to the data processing abnormal events generated by the first client, and generates event processing information corresponding to the data processing abnormal events according to the event parameters.

The step may refer to the details of step S102, and will not be described again.

S306: the server returns the event parameters to the first client.

The step may refer to the details of step S103, and will not be described again.

S307: and the first client renders a data processing interface according to the event parameters.

The step may refer to the details of the step S104, and will not be described again.

S308: and the server receives the associated user information sent by the first client.

The step may refer to the details of step S105, and will not be described again.

S309: and the server pushes the event processing information to a second client which logs in the associated user information.

The step may refer to the details of step S106, and will not be described again.

S310: and the second client sends an instruction for confirming the event processing information to the server.

The step may refer to the details of step S107, and will not be described again.

S311: and if the server receives an instruction which is sent by the second client and confirms the event processing information, performing data processing according to the event processing information.

The step may refer to the details of step S108, and will not be described again.

Fig. 4 is an embodiment of a data processing method according to the present application, including:

s401: the server judges whether the type information corresponding to the data processing abnormal event occurring at the first client is one or more of preset abnormal type information sets.

S402: and if the type information corresponding to the data processing abnormal event occurring at the first client is one or more of the preset abnormal type information sets, returning the type information to the first client.

S403: and the first client receives the type information and wakes up the request page.

S404: the server receives a data processing request which is sent by the first client and carries the associated user information.

S405: and the server responds to the data processing request, acquires event parameters corresponding to the data processing abnormal events generated by the first client, and generates event processing information corresponding to the data processing abnormal events according to the event parameters.

S406: and the server pushes the event processing information to a second client which logs in the associated user information.

S407: and the second client sends an instruction for confirming the event processing information to the server.

S408: and if the server receives an instruction which is sent by the second client and confirms the event processing information, performing data processing according to the event processing information.

Specific details of this embodiment may be found in reference to the various embodiments described above. The difference between this embodiment and the previous embodiment is:

the first client carries the user information corresponding to the second client which requests to perform data processing transaction instead in the data processing request, so that the information interaction process between the client and the server is further simplified, and the bandwidth is saved.

Fig. 5 is an embodiment of a data processing method according to the present application, including:

s501: the first client judges whether the type information corresponding to the data processing abnormal event occurred at the first client is one or more of preset abnormal type information sets.

S502: and if the type information corresponding to the data processing abnormal event generated by the first client is one or more of the preset abnormal type information sets, the first client sends a data processing request carrying the associated user information to the server.

S503: and the server responds to the data processing request, acquires event parameters corresponding to the data processing abnormal events generated by the first client, and generates event processing information corresponding to the data processing abnormal events according to the event parameters.

S504: and the server pushes the event processing information to a second client which logs in the associated user information.

S505: and the second client sends an instruction for confirming the event processing information to the server.

S506: and if the server receives an instruction which is sent by the second client and confirms the event processing information, performing data processing according to the event processing information.

Specific details of this embodiment may be found in reference to the various embodiments described above. The difference from the foregoing embodiment is that the data processing method of the present embodiment determines, by the first client, whether the current data processing exception event can be resolved by initiating a request for processing instead to another client.

Fig. 6 is an embodiment of a data processing method according to the present application, including:

s601: the method comprises the steps that a first client judges whether type information corresponding to a data processing abnormal event occurring at the first client is one or more of preset abnormal type information sets;

s602: if the type information corresponding to the data processing abnormal event occurring at the first client is one or more of the preset abnormal type information sets, the first client sends a data processing request to the server;

s603: the server responds to the data processing request, obtains event parameters corresponding to the data processing abnormal events occurring at the first client, and generates event processing information corresponding to the data processing abnormal events according to the event parameters;

s604: and the server sends the event parameters to the first client.

S605: and the first client renders a data processing interface on the first client according to the event parameters.

S606: and the first client sends the associated user information to the server.

S607: the server pushes the event processing information to a second client terminal which logs in the associated user information;

s608: and the second client sends an instruction for confirming the event processing information to the server.

S609: and if the server receives an instruction which is sent by the second client and confirms the event processing information, performing data processing according to the event processing information.

Specific details of this embodiment may be found in reference to the various embodiments described above.

Fig. 7 is a flowchart of a data processing method using a server as a main body according to an embodiment of the present application, including:

s110: and receiving a data processing request which is sent by a first client and corresponds to the data processing abnormal event which occurs in the first client.

S111: and responding to the data processing request, acquiring event parameters corresponding to the data processing abnormal events, and generating event processing information corresponding to the data processing abnormal events according to the event parameters.

S112: and receiving the associated user information sent by the first client.

S113: and pushing the event processing information to a second client terminal which logs in the associated user information.

S114: and if an instruction which is sent by a second client and confirms the event processing information is received, data processing is carried out according to the event processing information.

Fig. 8 is a flowchart of a data processing method using a server as a main body according to an embodiment of the present application, including:

s210: receiving a data processing request which is sent by a first client, corresponds to a data processing abnormal event generated by the first client and carries associated user information;

s211: responding to the data processing request, acquiring event parameters corresponding to the data processing abnormal events, and generating event processing information corresponding to the data processing abnormal events according to the event parameters;

s212: pushing the event processing information to a second client terminal which logs in the associated user information;

s213: and if an instruction which is sent by a second client and confirms the event processing information is received, data processing is carried out according to the event processing information.

Fig. 9 is a flowchart of a data processing method using a server as a main body according to an embodiment of the present application, including:

s310: judging whether type information corresponding to a data processing abnormal event occurring at a first client is one or more of preset abnormal type information sets;

s311: if yes, returning the type information to the first client;

s312: receiving a data processing request sent by the first client;

s313: responding to the data processing request, acquiring event parameters corresponding to data processing abnormal events occurring at the first client, and generating event processing information corresponding to the data processing abnormal events according to the event parameters;

s314: receiving associated user information sent by the first client;

s315: pushing the event processing information to a second client terminal which logs in the associated user information;

s316: and if an instruction which is sent by a second client and confirms the event processing information is received, data processing is carried out according to the event processing information.

Fig. 10 is a flowchart of a data processing method based on a server according to an embodiment of the present application, including:

s410: judging whether type information corresponding to a data processing abnormal event occurring at a first client is one or more of preset abnormal type information sets;

s411: if yes, returning the type information to the first client;

s412: receiving a data processing request which is sent by the first client and carries associated user information;

s413: responding to the data processing request, acquiring event parameters corresponding to data processing abnormal events occurring at the first client, and generating event processing information corresponding to the data processing abnormal events according to the event parameters;

s414: pushing the event processing information to a second client which logs in the associated user information;

s415: and if an instruction which is sent by a second client and confirms the event processing information is received, data processing is carried out according to the event processing information.

In summary, the data processing method of various embodiments of the present application may be specifically applied to a scenario of order generation, in the scenario of order generation, the data processing exception is an order generation exception, the data processing request is an order generation request, the event parameter is an order parameter, and the data processing information is order generation information, and may also be a web link containing the order generation information or information containing the web link. When the order generation can not be completed on the first client, a request for generating the current order instead can be initiated to another second client through the server, so that the abnormal event of the order generation in the Internet is solved.

Of course, the application scenario of the data processing method of the present application is not limited to the order generation exception scenario. For example, when group message publishing is performed in the internet, the group message publishing cannot be realized due to the fact that an IM account of a current user is abnormal, and at this time, a request for realizing the group message publishing instead of the current user can be sent to clients of other users to solve the abnormality; for another example, when the transfer is performed in the internet, if the transfer cannot be completed due to the abnormality of the network account of the current user, a request for transferring money instead of the transfer can be sent to the user of another client; and so on.

Next, a technical solution of the data processing apparatus provided in the present application will be described. Since these devices are based on various embodiments of the above-described book data processing method, specific details of the data processing device may refer to the specific contents of the above-described data processing method.

Fig. 11 is a block diagram of a data processing apparatus according to an embodiment of the present application, including:

a first receiving unit 110, configured to receive a data processing request sent by a first client and corresponding to a data processing exception event occurring at the first client;

a generating unit 120, configured to, in response to the data processing request, obtain an event parameter corresponding to the data processing exception event, and generate event processing information corresponding to the data processing exception event according to the event parameter;

a second receiving unit 130, configured to receive the associated user information sent by the first client;

a pushing unit 140, configured to push the event processing information to a second client that logs in the associated user information;

and the processing unit 150 is configured to, when receiving an instruction for confirming the event processing information sent by the second client, perform data processing according to the event processing information.

In an embodiment of the present application, the apparatus further includes:

a determining unit 160, configured to determine whether type information corresponding to a data processing exception event occurring at the first client is one or more of preset exception type information sets;

then, the first receiving unit 110 is specifically configured to:

and if so, the server receives a data processing request which is sent by the first client and corresponds to the data processing abnormal event which occurs in the first client.

Fig. 12 is a block diagram of a data processing apparatus according to an embodiment of the present application, including:

a receiving unit 210, configured to receive a data processing request that is sent by a first client and corresponds to a data processing abnormal event occurring at the first client and carries associated user information;

a generating unit 220, configured to, in response to the data processing request, obtain an event parameter corresponding to the data processing exception event, and generate event processing information corresponding to the data processing exception event according to the event parameter;

a pushing unit 230, configured to push the event processing information to a second client that logs in the associated user information;

the processing unit 240 is configured to, when receiving an instruction sent by the second client to confirm the event processing information, perform data processing according to the event processing information.

In an embodiment of the present application, the apparatus further includes:

a determining unit 250, configured to determine whether type information corresponding to a data processing exception event occurring at a first client is one or more of preset exception type information sets;

then, the receiving unit 210 is specifically configured to:

and if so, the server receives a data processing request which is sent by the first client, corresponds to the data processing abnormal event which occurs in the first client and carries the associated user information.

Fig. 13 is a block diagram of a data processing apparatus according to an embodiment of the present application, including:

a determining unit 310, configured to determine whether type information corresponding to a data processing exception event occurring at a first client is one or more of preset exception type information sets;

a returning unit 320, configured to return type information to a first client when the type information corresponding to a data processing exception event occurring at the first client is one or more of preset exception type information sets;

a first receiving unit 330, configured to receive a data processing request sent by the first client;

a generating unit 340, configured to, in response to the data processing request, obtain an event parameter corresponding to a data processing exception event occurring at the first client, and generate event processing information corresponding to the data processing exception event according to the event parameter;

a second receiving unit 350, configured to receive the associated user information sent by the first client;

a pushing unit 360, configured to push the event processing information to a second client that logs in the associated user information;

the processing unit 370 is configured to, when receiving an instruction sent by the second client to confirm the event processing information, perform data processing according to the event processing information.

Fig. 14 is a block diagram of a data processing apparatus according to an embodiment of the present application, including:

a determining unit 410, configured to determine whether type information corresponding to a data processing exception event occurring at a first client is one or more of preset exception type information sets;

a returning unit 420, configured to return type information to a first client when the type information corresponding to a data processing exception event occurring at the first client is one or more of preset exception type information sets;

a receiving unit 430, configured to receive a data processing request carrying associated user information sent by the first client;

a generating unit 440, configured to, in response to the data processing request, obtain an event parameter corresponding to a data processing exception event occurring at the first client, and generate event processing information corresponding to the data processing exception event according to the event parameter;

the pushing unit 450 is configured to push the event processing information to a second client that logs in the associated user information;

the processing unit 460 is configured to perform data processing according to the event processing information when receiving an instruction for confirming the event processing information sent by the second client.

In summary, according to the data processing method and device provided by the embodiment of the present application, when a data processing abnormal event occurs at a first client, the first client sends a corresponding data processing request to a server, and obtains an event parameter corresponding to the current data processing abnormal event through the server, generates event processing information according to the event parameter, then pushes the event processing information to a second client that logs in associated user information through the server, and finally, if the server receives an instruction that confirms the event processing information sent by the second client, data processing is implemented according to the event processing information. Through the above process, in the embodiment of the application, when a data processing abnormal event occurs at a first client, event processing information for solving the data processing abnormal event is pushed to a second client determined by the first client, so that a data processing action which cannot be completed by the first client is realized through the second client, and the problem that a user cannot realize a data processing transaction in the internet through the client due to various abnormalities occurring at the client in the internet is solved.

For convenience of description, the above devices are described as being divided into various units by function, and are described separately. Of course, the functionality of the units may be implemented in one or more software and/or hardware when implementing the present application.

As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.

The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises the element.

As will be appreciated by one skilled in the art, embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.

The application may be described in the general context of computer-executable instructions, such as program modules, being executed by a computer. Generally, program modules include routines, programs, objects, components, data structures, etc. that perform particular tasks or implement particular abstract data types. The application may also be practiced in distributed computing environments where tasks are performed by remote processing devices that are linked through a communications network. In a distributed computing environment, program modules may be located in both local and remote computer storage media including memory storage devices.

The embodiments in the present specification are described in a progressive manner, and the same and similar parts among the embodiments are referred to each other, and each embodiment focuses on the differences from the other embodiments. In particular, for the system embodiment, since it is substantially similar to the method embodiment, the description is simple, and for the relevant points, reference may be made to the partial description of the method embodiment.

The above description is only an example of the present application and is not intended to limit the present application. Various modifications and changes may occur to those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included in the scope of the claims of the present application.

Claims

1. A data processing method, comprising:

the server judges whether type information corresponding to a data processing abnormal event occurring at a first client is one or more of preset abnormal type information sets; the type information is used for representing the abnormal type of a data processing event in the Internet, and the type information comprises an error code;

if yes, the server returns the type information to the first client;

the server receives a data processing request sent by the first client;

the server receives the associated user information sent by the first client;

2. A data processing method, comprising:

if yes, the server returns the type information to the first client;

3. A data processing method, comprising:

the method comprises the steps that a first client judges whether type information corresponding to a data processing abnormal event occurring at the first client is one or more of preset abnormal type information sets; the type information is used for representing the abnormal type of a data processing event in the Internet, and the type information comprises an error code;

4. A data processing method, comprising:

if so, the first client sends a data processing request to a server;

the first client sends associated user information to a server;

5. A data processing method, comprising:

the server receives associated user information sent by a first client;

6. A data processing method, comprising:

7. A data processing method, comprising:

if yes, the server returns the type information to the first client;

the server receives an order generation request sent by the first client;

the server receives the associated user information sent by the first client;

8. A data processing method, comprising:

if yes, the server returns the type information to the first client;

9. A data processing apparatus, comprising:

the judging unit is used for judging whether the type information corresponding to the data processing abnormal event occurring at the first client side is one or more of preset abnormal type information sets; the type information is used for representing the abnormal type of a data processing event in the Internet, and the type information comprises an error code;

10. A data processing apparatus, comprising:

11. A data processing apparatus, comprising:

12. A data processing apparatus, comprising:

13. A data processing apparatus, comprising:

14. A data processing apparatus, comprising: