CN106507400A - A kind of Fault Locating Method and device - Google Patents
A kind of Fault Locating Method and device Download PDFInfo
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- CN106507400A CN106507400A CN201510567521.XA CN201510567521A CN106507400A CN 106507400 A CN106507400 A CN 106507400A CN 201510567521 A CN201510567521 A CN 201510567521A CN 106507400 A CN106507400 A CN 106507400A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W24/00—Supervisory, monitoring or testing arrangements
- H04W24/04—Arrangements for maintaining operational condition
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W88/00—Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
- H04W88/08—Access point devices
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Abstract
The invention discloses a kind of Fault Locating Method and device, are related to wireless communication field, methods described includes：According to the type of failure to be analyzed, information gathering template is generated, and described information acquisition module is sent to webmaster；Receive the base station information that the webmaster gathers masterplate collection according to described information；The base station information for being received is analyzed, the fault location result of the failure to be analyzed is obtained.The present invention improves fault location and treatment effeciency by the analysis to base station information, improves device service level, reduces O＆M cost.
Description
Technical field
The present invention relates to wireless communication field, more particularly to a kind of Fault Locating Method and device.
Background technology
Mobile communication experienced the analog voice business of the first generation, the digital voice traffic of the second generation, the third generation
Broadband and multifunctional unit business after digital speech and data service, and the third generation develops rapidly, net
Network framework flattening, the function of base station are more and more, and the complexity of base station is continuously increased, the various information of base station
Amount constantly increases, and the information analysis difficulty in the operation maintenance of base station is improved constantly.
During the operation maintenance of base station, if there is plant issue or customer complaint problem, it is necessary to gather base
The information such as the performance data stood, signaling information, log information are analyzed, and are found with will pass through a series of analyses
Possible failure cause.
At present, when information gathering is carried out, the operation maintenance personnel of operator is unable to all letters required for accurate acquisition
Breath, so as to need to reappear repeatedly problem to be analyzed, i.e., failure to be analyzed, further to gather information.Further
Ground, the operation maintenance personnel of operator can not complete the analysis to the bulk information for being gathered, need the correlation of equipment vendor
Expert participates in together.
Therefore, when accident analysis and localization process is carried out using existing base station information analytical technology, there is process
The low problem of efficiency, causes the satisfaction of user to decline.
Content of the invention
It is an object of the invention to provide a kind of Fault Locating Method and device, can preferably solve failure to be analyzed
The low problem for the treatment of effeciency.
According to an aspect of the invention, there is provided a kind of Fault Locating Method, including：
According to the type of failure to be analyzed, information gathering template is generated, and described information acquisition module is sent to
Webmaster；
Receive the base station information that the webmaster gathers masterplate collection according to described information；
The base station information for being received is analyzed, the fault location result of the failure to be analyzed is obtained.
Preferably, the step of type according to failure to be analyzed, generation information gathering template, includes：
Utilizing question analyzes storehouse, searches the information gathering explanation associated by the type of the failure to be analyzed, and raw
Into the information gathering masterplate comprising described information acquisition instruction.
Preferably, the base station information to being received is analyzed, and the failure for obtaining the failure to be analyzed is fixed
The step of position result, includes：
The base station information is parsed using information analysis storehouse, generate dictionary of information；
Fault location is carried out to the failure to be analyzed using the case study storehouse and described information dictionary, is obtained
The fault location result of the failure to be analyzed.
Preferably, the base station information includes at least one of performance data, signaling information and log information,
Described information dictionary includes at least one of performance data dictionary, signaling information dictionary and log information dictionary.
Preferably, described the failure to be analyzed is carried out using the case study storehouse and described information dictionary therefore
The step of barrier positioning, includes：
Using the case study storehouse, the accident analysis flow process of the failure to be analyzed is searched；
According to the accident analysis flow process of the failure to be analyzed for being found, determine suitable to the analysis of the base station information
Sequence；
Analysis sequence according to determined by, by traveling through corresponding dictionary of information, searches and finds abnormal information；
According to the reason for the abnormal information and association for being found, the fault location knot of the failure to be analyzed is obtained
Really.
Preferably, analysis sequence determined by the basis, by traveling through corresponding dictionary of information, searches concurrent
The step of existing abnormal information, includes：
When the accident analysis flow process according to the failure to be analyzed, determination to the analysis sequence of the base station information is
When performance data, log information and signaling information, by traveling through performance data dictionary, described treat point is obtained successively
The corresponding performance data of analysis failure, the corresponding counter of the performance data, the relating module of the counter,
And the corresponding log information of relating module of the counter by traveling through log information dictionary, is analyzed, find different
Normal information；And/or
The case study storehouse by traveling through signaling information dictionary, obtain signaling that the performance data indicates and its
Related information, and by traveling through log information dictionary, analyzes the corresponding log information of related information of the signaling,
Note abnormalities information.
Preferably, analysis sequence determined by the basis, by traveling through corresponding dictionary of information, searches concurrent
The step of existing abnormal information, includes：
When the accident analysis flow process according to the failure to be analyzed, determine that the order to the base station information is daily record
When information and signaling information, the case study storehouse is found to be analyzed with described by traveling through signaling information dictionary
The related signaling of failure and its relating module；
Relating module corresponding day of the signaling is analyzed by traveling through log information dictionary in the case study storehouse
Will information, note abnormalities information.
According to a further aspect in the invention, there is provided a kind of fault locator, including：
Document management module, for the type according to failure to be analyzed, generates information gathering template；
Communication module, for described information acquisition module is sent to webmaster, and receives the webmaster according to described
The base station information of information gathering masterplate collection；
Locating module, for being analyzed, obtains the failure of the failure to be analyzed to the base station information for being received
Positioning result.
Preferably, the document management module Utilizing question analyzes storehouse, searches the type institute of the failure to be analyzed
The information gathering explanation of association, and generate the information gathering masterplate comprising described information acquisition instruction.
Preferably, the locating module includes：
Information analysis submodule, for parsing to the base station information using information analysis storehouse, generates information
Dictionary；
Information analysis submodule, for utilizing the case study storehouse and described information dictionary to the event to be analyzed
Barrier carries out fault location, obtains the fault location result of the failure to be analyzed.
Compared with prior art, the beneficial effects of the present invention is：
The present invention carries out base station information acquiring using information gathering template, operation maintenance personnel is easily quickly adopted
Base station information required for collection, and be analyzed after the base station information required for collection in time, reaching quickly has
Effect positioning and the purpose of handling failure, improve fault location and treatment effeciency, improve network service quality,
The satisfaction of user is improved simultaneously.
Description of the drawings
Fig. 1 is Fault Locating Method block diagram provided in an embodiment of the present invention；
Fig. 2 is daily record header schematic diagram provided in an embodiment of the present invention；
Fig. 3 is base station system each several part relation schematic diagram provided in an embodiment of the present invention；
Fig. 4 is the main module structure schematic diagram of analysis system provided in an embodiment of the present invention；
Fig. 5 is the key message model schematic in case study storehouse provided in an embodiment of the present invention；
Fig. 6 is base station system each several part interaction diagrams provided in an embodiment of the present invention；
Fig. 7 is performance fault analyzing and processing flow chart provided in an embodiment of the present invention；
Fig. 8 is system trouble analysis process chart provided in an embodiment of the present invention.
Specific embodiment
Below in conjunction with accompanying drawing to a preferred embodiment of the present invention will be described in detail, it will be appreciated that described below
Preferred embodiment be merely to illustrate and explain the present invention, be not intended to limit the present invention.
Fig. 1 is base station information analysis method block diagram provided in an embodiment of the present invention, as shown in figure 1, step includes：
Step S101：According to the type of failure to be analyzed, information gathering template is generated, and described information is adopted
Collection template is sent to webmaster.
Wherein, the type of failure to be analyzed includes operating system platform class failure, Operation and Maintenance class failure, transmission
Class failure, service class failure, base band class failure, radio frequency class failure.In case study storehouse, event is pre-set
Corresponding relation between barrier type and information gathering explanation, after the type of failure to be analyzed determines, it is possible to
Utilizing question analyzes storehouse, searches the information gathering explanation associated by the type of the failure to be analyzed, and generates bag
Information gathering masterplate containing described information acquisition instruction.
Wherein, webmaster gathers base station information according to the information gathering explanation that specifies in described information acquisition module,
And the base station information for collecting is sent to the analysis system.That is, webmaster is according to corresponding to be analyzed
The information gathering template of fault type carries out the collection of base station information.
Specifically, in order to reduce the information content of each collection, when the type of failure to be analyzed determines, utilize
Case study storehouse generates information gathering template, and specify that in information gathering template needs the base station information of collection, and
Information gathering template is sent by FTP (File Transfer Protocol, FTP) mode
Webmaster is given, and notifies webmaster collection information.Webmaster load information acquisition module, starts information gathering task, and
After the completion of information gathering task, the base station information packing of collection is generated file bag, is fed back by FTP modes
File bag.
Step S102：Receive the base station information that the webmaster gathers masterplate collection according to described information, the base
Information of standing includes but is not limited to performance data and/or signaling information and/or log information.
Step S103：The base station information for being received is analyzed, the failure for obtaining the failure to be analyzed is fixed
Position result.
Specifically, the base station information that webmaster is gathered is parsed first with information analysis storehouse, generates information
Dictionary, performance data dictionary that described information dictionary is including but not limited to generated by parsing to performance data and
/ or by the signaling information dictionary of generation to signaling information parsing and/or by giving birth to log information parsing
Into log information dictionary.Then using the case study storehouse and described information dictionary to the failure to be analyzed
Fault location is carried out, the fault location result of failure to be analyzed is obtained.
Furtherly, after the data file (i.e. file bag) for receiving webmaster automatic data collection and returning, utilize
Information analysis storehouse is parsed to the data file and is generated the dictionary of information comprising time data, is then called and is asked
The analysis of row information is entered in topic analysis storehouse, and provides analysis report or explanation.That is, receive webmaster passing through
Message file that FTP modes send (i.e. data file, file bag), by calling the information solution of various information
Analysis storehouse, such as log information parsing storehouse, signaling information parsing storehouse, performance data parsing storehouse etc., parsing is collected
Various information and generate corresponding dictionary of information, dictionary of information is the database of various information, per category information equal
Including time data, such as log information dictionary is the signaling with module No. and time as the database of crucial index
Dictionary of information is the database with cell id, terminal number and time data as indexing, and performance data is with performance
Index and time data are the database of index.Enter the analyzing and processing of row information by calling case study storehouse, with
Fault location is carried out, wherein, case study storehouse includes the information type that problem (i.e. failure) is associated, failure
Analysis process and information association module, for example, it is assumed that performance fault association information type include performance data,
Signaling information and log information, the analysis process of failure provide first analytical performance data, now, are referred to according to performance
Mark quick-searching and obtain the time of origin and corresponding counter of failure to be analyzed, it is right that corresponding counter is carried out
Finding out than analysis affects the main cause of performance indications, analyzes corresponding pass according to the relating module of counter information
The daily record of gang mould block, and the daily record according to the time of origin section quick-searching of failure to corresponding time period carry out point
Analysis.Finally, the relating module of the analysis process combining information for being given according to case study storehouse, completes corresponding failure
Analysis and be given report explanation.
It can be seen that, during the operation maintenance of base station, the present invention is adopted by selecting fault type to derive corresponding information
Collection template, and by webmaster according to one key of information gathering template collection institute base station information in need, so as to subsequently right
The base station information of webmaster collection is analyzed, and exports analysis report.
At present the log information of base station is that a lot of log informations only have the research staff just can be with without standard criterion
Be analyzed, therefore must have when needing by log information being analyzed thoroughly to be positioned to failure to be analyzed
Research staff participates in, and not only affects issue handling efficiency, also add O＆M cost.For the problem, this
Bright unified standard process is carried out to log information, further to improve issue handling efficiency, and save O＆M into
This.
Log information includes system journal, research and development internal journal and command log etc..At the standardization of log information
Reason mainly includes：
1. daily record header is unified and standard, and the daily record header mainly includes module No., temporal information, level
The information such as other and information code.
2. unified planning is carried out to information code according to module No. and rank, to configure the information code of unified planning
File imports analysis system.
Fig. 2 is daily record header schematic diagram provided in an embodiment of the present invention, as shown in Fig. 2 particular content is as follows：
1. with 8 (i.e. 1 byte) representation modules number, for distinguishing user plane, chain of command, scheduling, letter
The module such as road or Operation and Maintenance；
2. temporal information (i.e. time data) is represented with 48 (i.e. 6 bytes), time data can be accurate
Arrive millisecond；
3. the rank of daily record is represented with 8 (i.e. 1 byte), for error differentiating, warning or prompting etc.
Information；
4. information code is represented with 32 (i.e. 4 bytes), information code is parsed storehouse and imported by log information divides
Analysis system.
Fig. 3 is base station system each several part relation schematic diagram provided in an embodiment of the present invention, as shown in figure 3, including
Analysis system 1, webmaster 2, the base station 3 comprising radio frequency unit 31 and Base Band Unit 32.
In the system architecture shown in Fig. 3, the analysis system 1 is newly-increased system, and which independently can be disposed,
Can also be disposed with webmaster 2 together, which achieves the function of fault locator, that is to say, that analysis system
1 can generate information gathering template according to the type of failure to be analyzed, and described information acquisition module is sent to
Webmaster, further, can also receive the base station information that the webmaster gathers masterplate collection according to described information,
And by being analyzed to the base station information for being received, obtain the fault location result of the failure to be analyzed.
Transmissions links can be set up between analysis system 1 and webmaster 2, it is also possible to separate.When analysis system
When setting up transmissions links between system 1 and webmaster 2, analysis system 1 and webmaster 2 can be with direct interactions.Analysis system
System 1 can detect the link and webmaster between, can directly pass through analysis system one-key operation information when link is normal
Collection and analysis, and output report.
Fig. 4 is the main module structure schematic diagram of analysis system provided in an embodiment of the present invention, as shown in figure 4,
Including document management module 11, communication module 12, include information analysis submodule 13 and information analysis submodule
14 locating module.
Type of the document management module 11 according to failure to be analyzed, generates information gathering template, furtherly,
Document management module 11 completes the management of various input information files, such as information gathering template, information analysis
The management of the file such as storehouse and case study storehouse, and information analysis storehouse and case study storehouse can be with independently updated liters
Level.
Described information acquisition module is sent to webmaster by communication module 12, and receives the webmaster according to the letter
The base station information of breath collection masterplate collection, that is to say, that communication module 12 is used for Treatment Analysis system and and net
Information exchange between pipe.Wherein, the base station information includes but is not limited to performance data, signaling information and day
Will information.
Locating module is analyzed to the base station information for being received, and obtains the fault location knot of the failure to be analyzed
Really.Specifically, information analysis submodule 13 is carried out to the base station information that webmaster is gathered using information analysis storehouse
Parsing, generates dictionary of information, i.e. information analysis submodule 13 calls corresponding information solution by the type of information
Analyse storehouse to complete the parsing of information, wherein information analysis storehouse mainly describes the data structure information of various information, bag
Include log information parsing storehouse, signaling information parsing storehouse, performance data parsing storehouse etc., information analysis submodule 13
Parsing various information simultaneously generates dictionary of information, and dictionary of information is the database of various information, includes per category information
Time data, such as log information dictionary are the signaling informations with module No. and time as the database of crucial index
Dictionary is the database with cell id, terminal number and time data as indexing, and performance data is with performance indications
With the database that time data is index.Information analysis submodule 14 is using the case study storehouse and information word
Allusion quotation carries out fault location to the failure to be analyzed, obtains the fault location result of the failure to be analyzed, and defeated
It is out of order analysis report or explanation, i.e. information analysis submodule 14 calls case study storehouse, is treated according to described
The case study flow process of analysis failure, determines the analysis sequence to the base station information, analyzes according to determined by
Sequentially, by traveling through corresponding dictionary of information, abnormal information is searched and finds, and according to the abnormal information for finding
And the reason for association, sort out the Problem Analysis Report or explanation.That is, information analysis submodule
14 complete information analysis, fault location and report output by calling case study storehouse.
Wherein, analysis sequence according to determined by, by traveling through corresponding dictionary of information, searches and notes abnormalities
The process step of information includes following several ways：
Mode 1：When the accident analysis flow process according to the failure to be analyzed, the analysis base station information is determined
When order is performance data, log information and signaling information, performance data dictionary is traveled through, obtain described treating successively
The corresponding performance data of analysis failure, the corresponding counter of the performance data, the relating module of the counter,
And the corresponding log information of relating module of the counter by traveling through log information dictionary, is analyzed, find different
Normal information.
Mode 2：In the case of no abnormal information after the process of pass-through mode 1, by traveling through signaling information
Dictionary, obtains signaling and its related information that the performance data is indicated, and by traveling through log information dictionary,
The corresponding log information of related information of the signaling is analyzed, note abnormalities information.
Mode 3：When the accident analysis flow process according to the failure to be analyzed, the analysis base station information is determined
Order for log information and during signaling information, the case study storehouse by traveling through signaling information dictionary, find with
The related signaling of the failure to be analyzed and its relating module, and by traveling through log information dictionary, analysis is described
The corresponding log information of the relating module of signaling, note abnormalities information.
Fig. 5 is the key message model schematic in case study storehouse provided in an embodiment of the present invention, as shown in figure 5,
It is described in detail below：
1. case study storehouse provides certain information associated by class failure first, and for example, the problem types in Fig. 5 is (i.e.
Fault type) information that associates includes performance data and log information etc.；
2. case study storehouse describes certain analysis process of class failure to information, and for example, in Fig. 5, dotted line is represented point
Analysis flow process is, analytical performance data first, then according to the analysis result of performance data analyze log information and
Other information；
3. the critical data in various information, and the association mould of these data are described in key message model
Block, for example, the relating module of the corresponding counter of performance data in Fig. 5.
4., in information analysis, except providing analysis process to be analyzed according to case study storehouse, to also combine
The module of critical data association is carrying out the information analysis of respective modules.
Fig. 6 is base station system each several part interaction diagrams provided in an embodiment of the present invention, as shown in fig. 6, step
Including：
Step 201：During the O＆M of base station, when finding that certain website breaks down, in analysis system
The type (i.e. problem types) and corresponding site number of failure to be analyzed are set, then start analysis task.
Step 202：Analysis system combines the type of failure to be analyzed, calls case study storehouse, generation information to adopt
Collection template.
Step 203：Analysis system sends message to webmaster, to notify webmaster to gather the letter of the website for going wrong
Breath, and webmaster is passed to information gathering template by FTP.
Step 204：Webmaster starts information gathering task, and gathers recently according to the information gathering template for receiving
The data of one day.
Step 205：If the information of collection needs to obtain from base station, webmaster sends a notification message to notify automatically
Base station carries out information gathering, such as log information.
Step 206：Information if necessary to collection can be obtained in webmaster, then directly derive from webmaster, for example
Performance data.
Step 207：After the completion of webmaster is asked the Data Collection for gathering in an announcement message in base station, according to notice
In message, the FTP addresses of institute's band upload the information data that collection is completed, and breath of concurrently delivering letters notifies webmaster.
Step 208：The information for collecting is passed after the information required for collection by webmaster by FTP modes
Analysis system is passed, and message is sent with notification analysis system.
Step 209：After analysis system receives message, recalls information parses storehouse to complete the parsing of information and generate
Dictionary of information.
Step 210：Analysis system is called case study storehouse to complete the analysis to information, obtains fault location knot
Really, and corresponding Problem Analysis Report or explanation are generated.
Step S211：Analysis report or explanation obtained by analysis system output.
Fig. 7 is performance fault analyzing and processing flow chart provided in an embodiment of the present invention, as shown in fig. 7, step bag
Include：
Step S301：Select fault type, the present embodiment by taking the low service class failure of terminal percent of call completed as an example,
And base station information is gathered according to selected fault type.
Step S302：Analysis system combination failure type, calls case study storehouse, generates information gathering template,
The information gathering template provides webmaster needs the data of collection to include performance data (such as counter data), letter
Tracking data and base band dispatching log information is made, and webmaster is passed to information gathering template by FTP.
Step S303：Webmaster starts acquisition tasks according to the above- mentioned information acquisition instruction in information gathering masterplate.
The performance data of nearest one day derived from performance database by webmaster, starts signaling tracing task tracking signaling
Data, and notify base station to upload log information.
Step S304：The data of collection are sent to analysis system, and notification analysis by FTP modes by webmaster
System has completed information gathering.
Step S305：Analysis system recalls information parsing storehouse completes information analysis, generates dictionary of information, described
Dictionary of information includes performance data dictionary, signaling information dictionary and log information dictionary.
Step S306：Analysis system carries out information analysis according to the analysis process in case study storehouse and failure is fixed
Position.
Analysis system calls case study storehouse to start analysis.Analytical performance data, quickly travel through performance data first
Dictionary of information, finds the low performance indications of terminal percent of call completed, by the corresponding counting of the comparative analysis performance indications
Device, it is found that the main cause for causing terminal percent of call completed low points to the counting for being used to refer to that certain signaling processes time-out
Device, analysis system obtain the module of the counter association, such as chain of command, analysis system from case study storehouse
Further log information of the analysis and Control face within the time period that failure occurs, if no abnormal, obtains
It is not different that analysis result to performance data, the i.e. log analysis by performance data and association obtain chain of command
Often, but certain signaling processes time-out.
According to the analysis process in case study storehouse, signaling is further analyzed, analysis system travels through signaling information dictionary
The overtime signaling is found, the overtime phenomenon that the corresponding signaling of all terminals finds all to there is the signaling is traveled through,
Now, further analysis finds, the time of origin of the overtime signaling time of origin low with terminal percent of call completed is consistent.
According to the related information of signaling in case study storehouse, it is found that the overtime signaling issues base band by chain of command, point
Analysis system is not abnormal at front analysis and Control face, it is therefore desirable to the log information that further analysis base band is associated.This
When, the time period that analysis system occurs according to failure, comparative analysis base band dispatching log information find scheduling office
Reason is abnormal, is given the reason for the abnormal information is associated by case study storehouse and provides explanation.
Step S307：Analysis system is found by above-mentioned analysis, as base band dispatch deal causes certain extremely
Signaling process time-out, so as to cause terminal percent of call completed low, the concrete reason in conjunction with the association of case study storehouse is given point
Analysis explanation and processing method.
Fig. 8 is system trouble analysis process chart provided in an embodiment of the present invention, as shown in figure 8, step bag
Include：
Step S401：Select fault type simultaneously to gather information, the present embodiment so that cell sets up failure as an example, if
Fault type and site number is put, and starts analysis task.
Step S402：The interaction diagrams be given by Fig. 6, analysis system and webmaster automatic interaction, and complete
Signaling information and the collection of log information.
Step S403：First, analysis system recalls information parsing storehouse completes signaling information and log information parsing,
And generate signaling information dictionary and log information dictionary.Then, analysis system calls case study storehouse, analysis letter
Order tracking, finds the module associated by the signaling for causing cell to set up failure and the time for occurring.Finally, analyze
System further analyze cause cell set up failure module log information, according to failure generation time, soon
Speed finds corresponding abnormal log.
Step S404：The reason for analysis system calls case study storehouse to find abnormal association, finds certain parameter
Configuration error causes, during binding analysis find the reason for and association process method provide analytic explanation.
In sum, the present invention has following technique effect：
The present invention can realize the analysis to base station information, improve fault location and treatment effeciency, improve equipment clothes
Business level, reduces O＆M cost.
Although being described in detail to the present invention above, the invention is not restricted to this, the art technology
Personnel can carry out various modifications according to the principle of the present invention.Therefore, all modifications that is made according to the principle of the invention,
All should be understood to fall into protection scope of the present invention.
Claims (10)
1. a kind of Fault Locating Method, it is characterised in that include：
According to the type of failure to be analyzed, information gathering template is generated, and described information acquisition module is sent to
Webmaster；
Receive the base station information that the webmaster gathers masterplate collection according to described information；
The base station information for being received is analyzed, the fault location result of the failure to be analyzed is obtained.
2. method according to claim 1, it is characterised in that the type according to failure to be analyzed,
The step of generating information gathering template includes：
Utilizing question analyzes storehouse, searches the information gathering explanation associated by the type of the failure to be analyzed, and raw
Into the information gathering masterplate comprising described information acquisition instruction.
3. method according to claim 2, it is characterised in that the base station information to being received enters
The step of row analysis, fault location result for obtaining the failure to be analyzed, includes：
The base station information is parsed using information analysis storehouse, generate dictionary of information；
Fault location is carried out to the failure to be analyzed using the case study storehouse and described information dictionary, is obtained
The fault location result of the failure to be analyzed.
4. method according to claim 3, it is characterised in that the base station information include performance data,
At least one of signaling information and log information, described information dictionary include performance data dictionary, signaling information
At least one of dictionary and log information dictionary.
5. method according to claim 4, it is characterised in that described using the case study storehouse and
The step of described information dictionary carries out fault location to the problem to be analyzed includes：
Using the case study storehouse, the accident analysis flow process of the failure to be analyzed is searched；
According to the accident analysis flow process of the failure to be analyzed for being found, determine suitable to the analysis of the base station information
Sequence；
Analysis sequence according to determined by, by traveling through corresponding dictionary of information, searches and finds abnormal information；
According to the reason for the abnormal information and association for being found, the fault location knot of the failure to be analyzed is obtained
Really.
6. method according to claim 5, it is characterised in that analysis sequence determined by the basis,
By traveling through corresponding dictionary of information, search and include the step of finding abnormal information：
When the accident analysis flow process according to the failure to be analyzed, determination to the analysis sequence of the base station information is
When performance data, log information and signaling information, by traveling through performance data dictionary, described treat point is obtained successively
The corresponding performance data of analysis problem, the corresponding counter of the performance data, the relating module of the counter,
And the corresponding log information of relating module of the counter by traveling through log information dictionary, is analyzed, find different
Normal information；And/or
The case study storehouse by traveling through signaling information dictionary, obtain signaling that the performance data indicates and its
Related information, and by traveling through log information dictionary, analyzes the corresponding log information of related information of the signaling,
Note abnormalities information.
7. method according to claim 5, it is characterised in that analysis sequence determined by the basis,
By traveling through corresponding dictionary of information, search and include the step of finding abnormal information：
When the accident analysis flow process according to the failure to be analyzed, determine that the order to the base station information is daily record
When information and signaling information, the case study storehouse is found to be analyzed with described by traveling through signaling information dictionary
The related signaling of problem and its relating module；
Relating module corresponding day of the signaling is analyzed by traveling through log information dictionary in the case study storehouse
Will information, note abnormalities information.
8. a kind of fault locator, it is characterised in that include：
Document management module, for the type according to failure to be analyzed, generates information gathering template；
Communication module, for described information acquisition module is sent to webmaster, and receives the webmaster according to described
The base station information of information gathering masterplate collection；
Locating module, for being analyzed, obtains the failure of the failure to be analyzed to the base station information for being received
Positioning result.
9. device according to claim 8, it is characterised in that the document management module Utilizing question
Analysis storehouse, searches the information gathering explanation associated by the type of the failure to be analyzed, and generates comprising the letter
The information gathering masterplate of breath acquisition instruction.
10. device according to claim 9, it is characterised in that the locating module includes：
Information analysis submodule, for parsing to the base station information using information analysis storehouse, generates information
Dictionary；
Information analysis submodule, for utilizing the case study storehouse and described information dictionary to the event to be analyzed
Barrier carries out fault location, obtains the fault location result of the failure to be analyzed.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510567521.XA CN106507400A (en) | 2015-09-08 | 2015-09-08 | A kind of Fault Locating Method and device |
| PCT/CN2016/070051 WO2017041406A1 (en) | 2015-09-08 | 2016-01-04 | Failure positioning method and device |
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| CN201510567521.XA CN106507400A (en) | 2015-09-08 | 2015-09-08 | A kind of Fault Locating Method and device |
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| CN107590011A (en) * | 2017-09-01 | 2018-01-16 | 武汉斗鱼网络科技有限公司 | The querying method and system of mobile terminal APP error messages |
| CN107707375A (en) * | 2017-05-26 | 2018-02-16 | 贵州白山云科技有限公司 | A kind of method and apparatus for positioning parsing failure |
| CN108566496A (en) * | 2017-11-24 | 2018-09-21 | 厦门集微科技有限公司 | The method and apparatus for monitoring speech line state |
| CN108632053A (en) * | 2017-03-16 | 2018-10-09 | 中兴通讯股份有限公司 | The processing method and processing device of business information |
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