CN106506196A - Enterprise-level online troubleshooting method and system - Google Patents
Enterprise-level online troubleshooting method and system Download PDFInfo
- Publication number
- CN106506196A CN106506196A CN201610911552.7A CN201610911552A CN106506196A CN 106506196 A CN106506196 A CN 106506196A CN 201610911552 A CN201610911552 A CN 201610911552A CN 106506196 A CN106506196 A CN 106506196A
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- Prior art keywords
- enterprise
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- net
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Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0654—Management of faults, events, alarms or notifications using network fault recovery
- H04L41/0659—Management of faults, events, alarms or notifications using network fault recovery by isolating or reconfiguring faulty entities
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/14—Network analysis or design
- H04L41/145—Network analysis or design involving simulating, designing, planning or modelling of a network
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
- H04L43/0852—Delays
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/16—Threshold monitoring
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
- H04L67/025—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP] for remote control or remote monitoring of applications
Abstract
The troubleshooting method and system the invention discloses a kind of enterprise-level is surfed the Net, enterprise-level online troubleshooting method are comprised the following steps：S1, the upper planar network architecture of combing enterprise, systematic function and service configuration；S2, to system, equipment and flow configuration monitoring alarming threshold value；S3, in units of every computer of enterprise, the access of real-time Simulation user is operated and is detected；S4, to result of detection exceed monitoring alarm threshold values abnormal information be monitored warning.The present invention can be monitored to link, system, equipment and application in time, carry out real-time detection to performance, find out problem ahead of time, it is to avoid affect user；And in the present invention, user's request inquiry troubleshooting efficiency greatly promote, and do not allow error-prone, be not easy to omit；Present invention operation is eased, and detection steps are simplified, even if domestic consumer can also operate, the learning cost of system left-hand seat is reduced.
Description
Technical field
The present invention relates to a kind of network technology, more particularly to a kind of enterprise-level online troubleshooting method and system.
Background technology
In large enterprise, online environment is complicated, is to meet different application and different user, and company provides multiple exit, many
The high availability scheme of agency；Each system manager needs the ruuning situation to multiple links, each system and every equipment
Constantly control, understand ruuning situation in time, the switching in time that goes wrong meets system stable operation.
Also numerous in the influence factor of application end and user side：Type of service, service priority, all departments employee online row
Limit for authority, bandwidth etc., all directly affect the using effect and performance of public network.
Complicated architecture management difficulty of getting up is larger, and the very first time that goes wrong judges that the efficiency of trouble point is also subject to shadow
Ring.At present, company is generally all by the way of investigating one by one, and efficiency is low, not easy to operate, be also possible to produce omission.Do not have on the market
There is good product to disclosure satisfy that the demand that enterprise need to customize, the good solution party of the quick troubleshooting neither one of online failure
Case.
Content of the invention
The technical problem to be solved in the present invention is the quick troubleshooting in order to overcome failure of enterprise-level being surfed the Net in prior art
The not defect of a good solution, there is provided a kind of enterprise-level is surfed the Net troubleshooting method and system.
The present invention is to solve above-mentioned technical problem by following technical proposals：
A kind of troubleshooting method the invention provides enterprise-level is surfed the Net, its feature are, comprise the following steps：
S1, the upper planar network architecture of combing enterprise, systematic function and service configuration；
S2, to system, equipment and flow configuration monitoring alarming threshold value；
S3, in units of every computer of enterprise, the access of real-time Simulation user is operated and is detected；
S4, to result of detection exceed monitoring alarm threshold values abnormal information be monitored warning.
It is preferred that step S3Include：In every computer respectively simulation by generic link, optimize routing link and
Locality protection link-access key network address, and the delay information occurred during test access；
Step S4Include：Warning is monitored when delay information over-time threshold values is detected.
It is preferred that step S4In also include：
For generic link, optimization routing link is switched to；
For routing link is optimized, other optimization routing links are switched to；
For locality protection link, other locality protection links are switched to.
It is preferred that step S4Also include afterwards：S5, result of detection shown.
It is preferred that the network performance of the generic link, the optimization routing link and the locality protection link is successively
Increase.
It is an object of the invention to additionally providing a kind of enterprise-level online troubleshooting system, its feature is, including：
Combing module, for the upper planar network architecture of combing enterprise, systematic function and service configuration；
Configuration module, for system, equipment and flow configuration monitoring alarming threshold value；
Analog module, for every computer by enterprise in units of, the access of real-time Simulation user is operated and is visited
Survey；
Alarm module, is monitored warning for exceeding the abnormal information of monitoring alarm threshold values to result of detection.
It is preferred that the analog module is used in every computer simulation respectively by generic link, optimization route chain
Road and locality protection link-access key network address, and the delay information occurred during test access；
The alarm module is used for being monitored warning when delay information over-time threshold values is detected.
It is preferred that the alarm module is additionally operable to：
For generic link, optimization routing link is switched to；
For routing link is optimized, other optimization routing links are switched to；
For locality protection link, other locality protection links are switched to.
It is preferred that the enterprise-level online troubleshooting system also includes：
Display module, for showing to result of detection.
It is preferred that the network performance of the generic link, the optimization routing link and the locality protection link is successively
Increase.
The positive effect of the present invention is：The present invention can be supervised to link, system, equipment and application in time
Control, carries out real-time detection to performance, finds out problem ahead of time, it is to avoid affect user；And in the present invention, user's request inquiry row
Barrier efficiency greatly promote, and do not allow error-prone, be not easy to omit；Present invention operation is eased, and detection steps are simplified, even if
Domestic consumer can also operate, and reduce the learning cost of system left-hand seat.
Description of the drawings
Module diagrams of the Fig. 1 for the enterprise-level online troubleshooting system of presently preferred embodiments of the present invention.
Flow charts of the Fig. 2 for the enterprise-level online troubleshooting method of presently preferred embodiments of the present invention.
Specific embodiment
The present invention is further illustrated below by the mode of embodiment, but does not therefore limit the present invention to described reality
Apply among a scope.
As shown in figure 1, the enterprise-level online troubleshooting system of the present invention includes combing module 1, configuration module 2, analog module
3rd, alarm module 4 and display module 5；
Wherein, the combing module 1 is used for upper planar network architecture, systematic function and the service configuration of combing enterprise；The configuration
Module 2 is then to system, equipment and flow configuration monitoring alarm threshold value；The analog module 3 then can be with every of enterprise computer
For unit, the access of real-time Simulation user is operated and is detected；Specifically, the analog module 3 divides in every computer
Generic link Mo Ni not passed through, optimize routing link and locality protection link-access key network address, and occur during test access
Delay information；Wherein, the network performance of the generic link, the optimization routing link and the locality protection link increases successively
Plus.
And the alarm module 4 is then used for being monitored report to the abnormal information that result of detection exceedes monitoring alarm threshold values
Alert, specifically, the alarm module 4 is used for being monitored warning when delay information over-time threshold values is detected；In addition, institute
State alarm module 4 to be additionally operable to：
For generic link, it is switched to optimize routing link；
For routing link is optimized, other optimization routing links are switched to；
For locality protection link, other locality protection links are switched to.
The display module 5 is then used for showing result of detection.
Each important node of service end to client is deployed as visiting by the internet access request of each service part of present invention statistics
Measuring point.The monitor node of deployment various dimensions collects related troubleshooting module, by many by visual Web (the Internet) page
There is point in the quick failure of screening of dimension detection.
In the present invention, it is achieved that need real-time detection and alarm to system, to multiple exit link, equipment and each generation
The performance of reason system is found out in time, and as far as possible before user side is found using problem, timely handling failure is reduced to user and application
The impact of system.And in the present invention, instrument is provided to application and user, visually contrast properties, carry out investigation analysis
Process, cannot access when target occur in company's application system or enterprise staff online, the access performance problem such as access delay height when,
Can be analyzed based on fault message quick detection, fault point, and the very first time carry out troubleshooting process by the system.
The present invention implement during：
(1) for link, high-availability system, equipment and the application being related in system architecture, by zabbix, python
Script is write with bash (zabbix, python and bash are scripting tools), fit applications show that control station is matched somebody with somebody
Put and show contrast.
(2) affect online factor numerous, each factor High Availabitity framework needs and equipment is numerous, and go wrong needs first
Time judges trouble point, on the basis of the clear company of combing on the whole planar network architecture, by B/S (browser/server) mould
The each factor function of massing is monitored.Realized using Python plus Django (the Web application frameworks of an open source code).
(3) collecting, analyzing correction data by each system engineer's experience long-time troubleshooting experience, define and meet
The normal criterion of each functional status.Make whole system clear to module these experiences and Standard compilation by technological means
Clear orderly.Using the detection thinking of various dimensions, quickly to exclude the factor that possible causing trouble occurs.Different user is such as simulated
Detect returning result, office online different sensing point returning result, each position of company to same target of each system outlet
Put region to be monitored by different agency plant returning result contrasts, to multiple DNS (domain name system) that company is present, parse
Result judgement dns service state, each band of position intended application port status judge to judge opposite end application state, pass through route
Arbitration functions UNICOM situation etc..
A kind of troubleshooting method present invention also offers enterprise-level is surfed the Net, its utilize above-mentioned enterprise-level online troubleshooting system reality
Existing, as shown in Fig. 2 enterprise-level online troubleshooting method is comprised the following steps：
Step 101, the upper planar network architecture of combing enterprise, systematic function and service configuration；
Step 102, to system, equipment and flow configuration monitoring alarming threshold value；
Step 103, in units of every computer of enterprise, the access of real-time Simulation user is operated and is detected；
Step 104, the abnormal information to result of detection more than monitoring alarm threshold values are monitored warning；
Step 105, result of detection is shown.
Wherein, specifically include in step 103：In every computer, simulation is route by generic link, optimization respectively
Link and locality protection link-access key network address, and the delay information occurred during test access；Specifically wrap at step 104
Include：Warning is monitored when delay information over-time threshold values is detected；Also, for generic link, switch to optimization road
By link；For routing link is optimized, other optimization routing links are switched to；For locality protection link, other are switched to
Locality protection link.Specifically, the internetworking of the generic link, the optimization routing link and the locality protection link
Can increase successively.
Present invention can also apply to other O＆M scenarios, detection instrument is deficient and numerous and diverse, the scattered feelings of troubleshooting means
Under condition, can be all integrated in set of system by technological means, alternative command row, with monitoring, performance comparison control
Platform and the visualized operation instrument page quickly obtain correlated results.
Although the specific embodiment of the present invention is the foregoing described, it will be appreciated by those of skill in the art that these
It is merely illustrative of, protection scope of the present invention is defined by the appended claims.Those skilled in the art is not carrying on the back
On the premise of the principle and essence of the present invention, various changes or modifications, but these changes can be made to these embodiments
Protection scope of the present invention is each fallen within modification.
Claims (10)
1. a kind of enterprise-level is surfed the Net troubleshooting method, it is characterised in that comprise the following steps：
S1, the upper planar network architecture of combing enterprise, systematic function and service configuration；
S2, to system, equipment and flow configuration monitoring alarming threshold value；
S3, in units of every computer of enterprise, the access of real-time Simulation user is operated and is detected；
S4, to result of detection exceed monitoring alarm threshold values abnormal information be monitored warning.
2. enterprise-level as claimed in claim 1 is surfed the Net troubleshooting method, it is characterised in that step S3Include：In every computer
Middle simulation respectively is by generic link, optimization routing link and locality protection link-access key network address, and goes out during test access
Existing delay information；
Step S4Include：Warning is monitored when delay information over-time threshold values is detected.
3. enterprise-level as claimed in claim 2 is surfed the Net troubleshooting method, it is characterised in that step S4In also include：
For generic link, optimization routing link is switched to；
For routing link is optimized, other optimization routing links are switched to；
For locality protection link, other locality protection links are switched to.
4. enterprise-level as claimed in claim 1 is surfed the Net troubleshooting method, it is characterised in that step S4Also include afterwards：S5, to visit
Survey result to be shown.
5. enterprise-level as claimed in claim 2 is surfed the Net troubleshooting method, it is characterised in that the generic link, the optimization road
Increased by the network performance of link and the locality protection link successively.
6. a kind of enterprise-level is surfed the Net troubleshooting system, it is characterised in that include：
Combing module, for the upper planar network architecture of combing enterprise, systematic function and service configuration；
Configuration module, for system, equipment and flow configuration monitoring alarming threshold value；
Analog module, for every computer by enterprise in units of, the access of real-time Simulation user is operated and is detected；
Alarm module, is monitored warning for exceeding the abnormal information of monitoring alarm threshold values to result of detection.
7. enterprise-level as claimed in claim 6 is surfed the Net troubleshooting system, it is characterised in that the analog module is by based on per platform
In calculation machine, simulation passes through generic link, optimizes routing link and locality protection link-access key network address respectively, and test access
When the delay information that occurs；
The alarm module is used for being monitored warning when delay information over-time threshold values is detected.
8. enterprise-level as claimed in claim 7 is surfed the Net troubleshooting system, it is characterised in that the alarm module is additionally operable to：
For generic link, optimization routing link is switched to；
For routing link is optimized, other optimization routing links are switched to；
For locality protection link, other locality protection links are switched to.
9. enterprise-level as claimed in claim 6 is surfed the Net troubleshooting system, it is characterised in that the enterprise-level online troubleshooting system is also
Including：
Display module, for showing to result of detection.
10. enterprise-level as claimed in claim 7 is surfed the Net troubleshooting system, it is characterised in that the generic link, the optimization road
Increased by the network performance of link and the locality protection link successively.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610911552.7A CN106506196A (en) | 2016-10-19 | 2016-10-19 | Enterprise-level online troubleshooting method and system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610911552.7A CN106506196A (en) | 2016-10-19 | 2016-10-19 | Enterprise-level online troubleshooting method and system |
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| CN106506196A true CN106506196A (en) | 2017-03-15 |
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| CN201610911552.7A Pending CN106506196A (en) | 2016-10-19 | 2016-10-19 | Enterprise-level online troubleshooting method and system |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN111464601A (en) * | 2020-03-24 | 2020-07-28 | 新浪网技术(中国)有限公司 | Node service scheduling system and method |
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Patent Citations (5)
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| CN102185709A (en) * | 2011-04-22 | 2011-09-14 | 赛特斯网络科技(南京)有限责任公司 | Integrated network quality of service assurance and management system |
| CN102223251A (en) * | 2011-06-14 | 2011-10-19 | 重庆市电力公司江北供电局 | Collecting and analyzing method for network operation and maintenance and business processing device |
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Application publication date: 20170315 |