CN106453901A - Alarm management method and device, and terminal - Google Patents
Alarm management method and device, and terminal Download PDFInfo
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- CN106453901A CN106453901A CN201610907302.6A CN201610907302A CN106453901A CN 106453901 A CN106453901 A CN 106453901A CN 201610907302 A CN201610907302 A CN 201610907302A CN 106453901 A CN106453901 A CN 106453901A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
- H04M1/7243—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
- H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2250/00—Details of telephonic subscriber devices
- H04M2250/74—Details of telephonic subscriber devices with voice recognition means
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- Human Computer Interaction (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Business, Economics & Management (AREA)
- General Business, Economics & Management (AREA)
- Mobile Radio Communication Systems (AREA)
Abstract
The invention discloses an alarm management method and device, and a terminal, wherein the method comprises the following steps of: identifying a voice communication content between a user and a target user, generating an event to be executed by the user according to the voice communication content, judging whether the event is executed within the predetermined time or not according to the generated event to be executed, and if not, prompting the user of alarm information. The problem that the next-step action of the user cannot be monitored according to an identified chat content in the related technology can be solved; according to the identified chat content of the user, the user is prompted under a condition that execution of the user is not carried out; requirements of each user can be effectively satisfied; and thus, the user experience is improved.
Description
Technical field
The present invention relates to intelligent terminal field, more particularly, to a kind of alarm management method, device and terminal.
Background technology
Development with mobile Internet and the popularization of intelligent mobile terminal, the customer group of intelligent mobile terminal is increasingly
Greatly, also software is proposed with more intelligence, the demand of hommization simultaneously.
In existing technology, intelligent mobile terminal is although by user as a game machine or television set, also may be used in fact
Can be a learning machine it is also possible to become paradise of baby etc., bring more enjoyment to our life, but for
For most of users, it is that mobile terminal applies most common function for exchange of conversing, but in prior art, mobile terminal
Calling dial mode more single, based on traditional button or touch triggering dialing on the basis of, draw in correlation technique
Enter speech recognition system, the research of speech recognition is related to microcomputer technology, artificial intelligence, Digital Signal Processing, pattern-recognition, sound
Many ambits such as, phonetics and cognitive science, are multidisciplinary synthesis Journal of Sex Research fields.The base of speech recognition system
This process includes：Gather, determine the starting point of input signal, directly supported by digital filter or analog filter calculates indirectly
Speech manual, tone contour graph evaluation, decompose input signal, word identification and input signal is responded.
Develop rapidly the extensive application calculating with internet with what computer calculated, on automobile, intelligent watch, intelligence
Carrying out in bracelet or smart home converses has been a trend, but in these equipment, some screens are especially little, such as intelligence
Can wrist-watch；Some do not have screen, such as Intelligent bracelet；Some are made a phone call can be than relatively hazardous.For example, to the movement in automotive environment
Terminal use, because manually operated mobile terminal is answered or is called impact driving safety, therefore dials on automobile
Phone or when receiving calls, is used language to be a kind of natural, safety and just for the user as the approach of man-machine interaction
Prompt mode.
At present, user converse calling and called when, according to call initiator or callee whether in its address list, in screen
It is divided into two kinds of display modes, one kind is in address list, then shows name and the telephone number of other side, can also be shown by setting
Telephone number institute possession, one kind is not in address list, only shows strangeness numbers and number attribution.Both modes are equal
There is problems in that, history dialog context relevant information before that is, user can not obtain according to display content, but this
It is necessary in actual life.
Method and the mobile terminal pointing out history dialog context during a kind of calling and called, the method is disclosed in correlation technique
It is：Current talking content is recorded；Carry out speech recognition while call, after end of conversation, speech recognition finishes, with
The form of text stores this dialog context；Result after identification is carried out keyword extraction；By this conversation number, extract
Keyword is associated；Caller or called when, search whether once with this number communication, have, call the keyword of extraction to be shown in
On screen, if it is not, prompting user this be new digit, current talking content is recorded.Can carry in calling and called
Show history dialog context, remind the chat content with this number before user, thus beneficial to user's active choose whether connection or
Prepare for call, but such scheme is merely capable of producing shadow according to the voice content extracting to the next step action of user
Ring it is impossible to whether the next step action of determination user is correct.
For the next step action that can not monitor user in correlation technique in correlation technique according to the chat content identifying
Problem, at present not yet propose solution.
Content of the invention
In consideration of it, the present invention proposes a kind of alarm management method, device and terminal it is intended to solve related skill in correlation technique
The problem of the next step action of user can not be monitored according to the chat content identifying in art.
For achieving the above object, the invention provides a kind of alarm management method, methods described includes：
Identifying user and the voice call content of targeted customer；
The pending event of described user is generated according to described voice call content；
Described pending event according to generating judges whether to execute described event in the scheduled time；
In judged result in the case of no, to described user's prompt alarm information.
Further, after the pending event of described user is generated according to described voice call content, methods described
Also include：Event pending for the described user generating is preserved.
Further, judge whether to execute described event package in the scheduled time according to the described pending event generating
Include：Judge whether described user executes described event in the given time；In the case of being to be in judged result, judge described use
Whether the destination object that family executes described event is described targeted customer.
Further, after whether the destination object judging described user's described event of execution is described targeted customer,
Methods described also includes：In the case of being to be in judged result, execute described event.
Further, include to described user's prompt alarm information：Point out whether described user continues executing with described event.
Further, after pointing out described user whether to continue executing with described event, methods described also includes：Receive institute
State the execute instruction that user continues executing with described event；Described event is continued executing with according to described execute instruction.
Further, after pointing out described user whether to continue executing with described event, methods described also includes：Receive institute
State the refusal instruction that user's refusal executes described event；Abandon executing described event according to the instruction of described refusal.
According to a further aspect in the invention, additionally provide a kind of alarm management device, described device includes：
Identification module, for the voice call content of identifying user and targeted customer；
Generation module, for generating the pending event of described user according to described voice call content；
Judge module, for judging whether to execute described thing in the scheduled time according to the described pending event generating
Part；
Reminding module, in judged result in the case of no, to described user's prompt alarm information.
Further, described device also includes：Preserving module, for carrying out event pending for the described user generating
Preserve.
Further, described judge module includes：First judging unit, for judging that described user is in the given time
The described event of no execution；
Second judging unit, in the case of being to be in judged result, judges that described user executes the mesh of described event
Whether mark object is described targeted customer.
Further, described device also includes：
First performing module, in the case of being to be in judged result, executes described event.
Further, described reminding module, is additionally operable to point out whether described user continues executing with described event.
Further, described device also includes：
First receiver module, for receiving the execute instruction continuing executing with described event；
Second performing module, for continuing executing with described event according to described execute instruction.
Further, described device also includes：
Second receiver module, executes the refusal instruction of described event for receiving refusal；
Abandon module, for abandoning executing described event according to the instruction of described refusal.
In accordance with a further aspect of the present invention, additionally provide a kind of terminal, including one of said apparatus.
Dialing management method proposed by the present invention, device and terminal, the voice call content of identifying user and targeted customer,
The pending event of described user is generated according to described voice call content, the described pending event according to generating judges pre-
Described event whether is executed, in judged result in the case of no, to described user's prompt alarm information, solving in fixing time
The asking of the correctness of next step action of user can not be determined according to the chat content identifying in correlation technique in correlation technique
Topic, according to the chat content of the user identifying, in the case that user is not carried out, points out user, effectively solves every
The demand of individual user, improves Consumer's Experience.
Brief description
Fig. 1 is the hardware architecture diagram of the mobile terminal realizing each embodiment of the present invention；
Fig. 2 is the wireless communication system schematic diagram of mobile terminal as shown in Figure 1；
Fig. 3 is the flow chart of alarm management method according to embodiments of the present invention；
Fig. 4 is the schematic diagram of dialog context identification according to embodiments of the present invention；
The signal alerting during the next step performance of a different dive that Fig. 5 is the according to embodiments of the present invention content identifying with user
Figure；
Fig. 6 is the block diagram of alarm management device according to embodiments of the present invention；
Fig. 7 is the block diagram of alarm management device according to the preferred embodiment of the invention.
The realization of the object of the invention, functional characteristics and advantage will be described further in conjunction with the embodiments referring to the drawings.
Specific embodiment
It should be appreciated that specific embodiment described herein, only in order to explain the present invention, is not intended to limit the present invention.
Realize the mobile terminal of each embodiment of the present invention referring now to Description of Drawings.In follow-up description, use
For represent element such as " module ", " part " or " unit " suffix only for being conducive to the explanation of the present invention, itself
Not specific meaning.Therefore, " module " and " part " can mixedly use.
Mobile terminal can be implemented in a variety of manners.For example, the terminal described in the present invention can include such as moving
Phone, smart phone, notebook computer, digit broadcasting receiver, PDA (personal digital assistant), PAD (panel computer), PMP
The mobile terminal of (portable media player), guider etc. and such as numeral TV, desktop computer etc. consolidate
Determine terminal.Hereinafter it is assumed that terminal is mobile terminal.However, it will be understood by those skilled in the art that, except being used in particular for moving
Outside the element of purpose, construction according to the embodiment of the present invention can also apply to the terminal of fixed type.
Fig. 1 is the hardware architecture diagram of the mobile terminal realizing each embodiment of the present invention.
Mobile terminal 1 00 can include wireless communication unit 110, A/V (audio/video) input block 120, user input
Unit 130, sensing unit 140, output unit 150, memory 160, interface unit 170, controller 180 and power subsystem 190
Etc..Fig. 1 shows the mobile terminal with various assemblies, it should be understood that being not required for implementing all groups illustrating
Part.More or less of assembly can alternatively be implemented.Will be discussed in more detail below the element of mobile terminal.
Wireless communication unit 110 generally includes one or more assemblies, and it allows mobile terminal 1 00 and wireless communication system
Or the radio communication between network.For example, wireless communication unit can include broadcasting reception module 111, mobile communication module
112nd, at least one of wireless Internet module 113, short range communication module 114 and location information module 115.
Broadcasting reception module 111 receives broadcast singal and/or broadcast via broadcast channel from external broadcast management server
Relevant information.Broadcast channel can include satellite channel and/or terrestrial channel.Broadcast management server can be generated and sent
The broadcast singal generating before the server of broadcast singal and/or broadcast related information or reception and/or broadcast related information
And send it to the server of terminal.Broadcast singal can include TV broadcast singal, radio signals, data broadcasting
Signal etc..And, broadcast singal may further include the broadcast singal combining with TV or radio signals.Broadcast phase
Pass information can also provide via mobile communications network, and in this case, broadcast related information can be by mobile communication mould
Block 112 is receiving.Broadcast singal can exist in a variety of manners, and for example, it can be with the electronics of DMB (DMB)
The form of program guide (EPG), the electronic service guidebooks (ESG) of digital video broadcast-handheld (DVB-H) etc. and exist.Broadcast
Receiver module 111 can be broadcasted by using various types of broadcast system receipt signals.Especially, broadcasting reception module 111
Can be wide by using such as multimedia broadcasting-ground (DMB-T), DMB-satellite (DMB-S), digital video
Broadcast-hand-held (DVB-H), forward link media (MediaFLO@) Radio Data System, received terrestrial digital broadcasting integrated service
Etc. (ISDB-T) digit broadcasting system receives digital broadcasting.Broadcasting reception module 111 may be constructed such that and is adapted to provide for extensively
Broadcast the various broadcast systems of signal and above-mentioned digit broadcasting system.Via broadcasting reception module 111 receive broadcast singal and/
Or broadcast related information can be stored in memory 160 (or other types of storage medium).
Mobile communication module 112 sends radio signals to base station (for example, access point, node B etc.), exterior terminal
And at least one of server and/or receive from it radio signal.Such radio signal can include voice and lead to
Words signal, video calling signal or the various types of data sending and/or receiving according to text and/or Multimedia Message.
Wireless Internet module 113 supports the Wi-Fi (Wireless Internet Access) of mobile terminal.This module can be internally or externally
It is couple to terminal.Wi-Fi (Wireless Internet Access) technology involved by this module can include WLAN (WLAN) (Wi-Fi), Wibro
(WiMAX), Wimax (worldwide interoperability for microwave accesses), HSDPA (high-speed downlink packet access) etc..
Short range communication module 114 is the module for supporting junction service.Some examples of short-range communication technology include indigo plant
ToothTM, RF identification (RFID), Infrared Data Association (IrDA), ultra broadband (UWB), purple honeybeeTMEtc..
Location information module 115 be for check or obtain mobile terminal positional information module.Location information module
Typical case be GPS (global positioning system).According to current technology, GPS module 115 calculates and is derived from three or more satellites
Range information and correct time information and for the Information application triangulation calculating, thus according to longitude, latitude
Highly accurately calculate three-dimensional current location information.Currently, the method for calculating position and temporal information is defended using three
Star and the error of the position that calculates by using other satellite correction and temporal information.Additionally, GPS module 115
Can be by Continuous plus current location information in real time come calculating speed information.
A/V input block 120 is used for receiving audio or video signal.A/V input block 120 can include camera 121 He
Microphone 1220, camera 121 is to the static map being obtained by image capture apparatus in Video Capture pattern or image capture mode
The view data of piece or video is processed.Picture frame after process may be displayed on display unit 151.At camera 121
Picture frame after reason can be stored in memory 160 (or other storage medium) or carry out via wireless communication unit 110
Send, two or more cameras 1210 can be provided according to the construction of mobile terminal.Microphone 122 can be in telephone relation mould
Sound (voice data) is received via microphone in formula, logging mode, speech recognition mode etc. operational mode, and can be by
Such acoustic processing is voice data.Audio frequency (voice) data after process can be changed in the case of telephone calling model
For can be sent to the form output of mobile communication base station via mobile communication module 112.Microphone 122 can implement all kinds
Noise eliminate (or suppression) algorithm with eliminate (or suppression) receive and the noise that produces during sending audio signal or
Person disturbs.
User input unit 130 can generate key input data to control each of mobile terminal according to the order of user input
Plant operation.User input unit 130 allows the various types of information of user input, and can include keyboard, metal dome, touch
Plate (for example, detection due to touched and lead to resistance, pressure, the change of electric capacity etc. sensitive component), roller, rocking bar etc.
Deng.Especially, when touch pad is superimposed upon on display unit 151 as a layer, touch-screen can be formed.
Sensing unit 140 detect mobile terminal 1 00 current state, (for example, mobile terminal 1 00 open or close shape
State), the position of mobile terminal 1 00, user is for the presence or absence of the contact (that is, touch input) of mobile terminal 1 00, mobile terminal
100 orientation, the acceleration or deceleration movement of mobile terminal 1 00 and direction etc., and generate for controlling mobile terminal 1 00
The order of operation or signal.For example, when mobile terminal 1 00 is embodied as sliding-type mobile phone, sensing unit 140 can sense
This sliding-type phone opens or cuts out.In addition, sensing unit 140 can detect power subsystem 190 whether provide electric power or
Whether person's interface unit 170 is coupled with external device (ED).Sensing unit 140 can include proximity transducer 1410 and will combine below
Touch-screen this is described.
Interface unit 170 is connected, with mobile terminal 1 00, the interface that can pass through as at least one external device (ED).For example,
External device (ED) can include wired or wireless head-band earphone port, external power source (or battery charger) port, wired or nothing
Line FPDP, memory card port, the port of device for connection with identification module, audio input/output (I/O) end
Mouth, video i/o port, ear port etc..Identification module can be storage for verifying that user uses each of mobile terminal 1 00
Kind of information and subscriber identification module (UIM), client identification module (SIM), Universal Subscriber identification module (USIM) can be included
Etc..In addition, the device (hereinafter referred to as " identifying device ") with identification module can take the form of smart card, therefore, know
Other device can be connected with mobile terminal 1 00 via port or other attachment means.Interface unit 170 can be used for reception and is derived from
The input (for example, data message, electric power etc.) of the external device (ED) and input receiving is transferred in mobile terminal 1 00
One or more elements or can be used for transmission data between mobile terminal and external device (ED).
In addition, when mobile terminal 1 00 is connected with external base, interface unit 170 can serve as allowing by it by electricity
Power provides the path of mobile terminal 1 00 from base or can serve as allowing the various command signals from base input to pass through it
It is transferred to the path of mobile terminal.May serve as identifying that mobile terminal is from the various command signals of base input or electric power
The no signal being accurately fitted within base.Output unit 150 is configured to defeated with the offer of vision, audio frequency and/or tactile manner
Go out signal (for example, audio signal, vision signal, alarm signal, vibration signal etc.).Output unit 150 can include showing
Unit 151, dio Output Modules 152, alarm unit 153 etc..
Display unit 151 may be displayed on the information processing in mobile terminal 1 00.For example, when mobile terminal 1 00 is in electricity
During words call mode, display unit 151 can show (for example, text messaging, the multimedia file that communicate with call or other
Download etc.) related user interface (UI) or graphic user interface
(GUI).When mobile terminal 1 00 is in video calling pattern or image capture mode, display unit 151 is permissible
Show the image of capture and/or the image of reception, UI or GUI of video or image and correlation function etc. is shown.
Meanwhile, when display unit 151 and the touch pad touch-screen with formation superposed on one another as a layer, display unit
151 can serve as input unit and output device.Display unit 151 can include liquid crystal display (LCD), thin film transistor (TFT)
In LCD (TFT-LCD), Organic Light Emitting Diode (OLED) display, flexible display, three-dimensional (3D) display etc. at least
A kind of.Some in these displays may be constructed such that transparence to allow user from outside viewing, and this is properly termed as transparent
Display, typical transparent display can be, for example, TOLED (transparent organic light emitting diode) display etc..According to specific
The embodiment wanted, mobile terminal 1 00 can include two or more display units (or other display device), for example, moves
Dynamic terminal can include outernal display unit (not shown) and inner display unit (not shown).Touch-screen can be used for detection and touches
Input pressure and touch input position and touch input area.
Dio Output Modules 152 can mobile terminal be in call signal reception pattern, call mode, logging mode,
When under the isotypes such as speech recognition mode, broadcast reception mode, that wireless communication unit 110 is received or in memory 160
The voice data transducing audio signal of middle storage and be output as sound.And, dio Output Modules 152 can provide and move
The audio output (for example, call signal receives sound, message sink sound etc.) of the specific function correlation of terminal 100 execution.
Dio Output Modules 152 can include loudspeaker, buzzer etc..
Alarm unit 153 can provide output to notify event to mobile terminal 1 00.Typical event is permissible
Including calling reception, message sink, key signals input, touch input etc..In addition to audio or video output, alarm unit
153 can provide output in a different manner with the generation of notification event.For example, alarm unit 153 can be in the form of vibrating
Output is provided, enters when communicating (incomingcommunication) when receiving calling, message or some other, alarm list
Unit 153 can provide tactile output (that is, vibrating) to notify to user.By providing such tactile output, even if
When the mobile phone of user is in the pocket of user, user also can recognize that the generation of various events.Alarm unit 153
The output of the generation of notification event can be provided via display unit 151 or dio Output Modules 152.
Memory 160 can store software program of the process being executed by controller 180 and control operation etc.
Deng, or can temporarily store oneself data (for example, telephone directory, message, the static map through exporting or will export
Picture, video etc.).And, memory 160 can be to store the shaking of various modes with regard to exporting when touching and being applied to touch-screen
The dynamic data with audio signal.
Memory 160 can include the storage medium of at least one type, and described storage medium includes flash memory, hard disk, many
Media card, card-type memory (for example, SD or DX memory etc.), random access storage device (RAM), static random-access storage
Device (SRAM), read-only storage (ROM), Electrically Erasable Read Only Memory (EEPROM), programmable read only memory
(PROM), magnetic storage, disk, CD etc..And, mobile terminal 1 00 can execute memory with by network connection
The network storage device cooperation of 160 store function.
Controller 180 generally controls the overall operation of mobile terminal.For example, controller 180 execution and voice call, data
The related control of communication, video calling etc. and process.In addition, controller 180 can be included for reproducing (or playback) many matchmakers
The multi-media module 1810 of volume data, multi-media module 1810 can construct in controller 180, or it is so structured that and control
Device 180 processed separates.Controller 180 can be with execution pattern identifying processing, by the handwriting input executing on the touchscreen or figure
Piece is drawn input and is identified as character or image.
Power subsystem 190 receives external power or internal power under the control of controller 180 and provides operation each unit
Suitable electric power needed for part and assembly.
Various embodiment described herein can be with using such as computer software, hardware or its any combination of calculating
Machine computer-readable recording medium is implementing.Hardware is implemented, embodiment described herein can be by using application-specific IC
(ASIC), digital signal processor (DSP), digital signal processing device (DSPD), programmable logic device (PLD), scene can
Program gate array (FPGA), processor, controller, microcontroller, microprocessor, be designed to execute function described herein
At least one in electronic unit implementing, in some cases, can be implemented in controller 180 by such embodiment.
Software is implemented, the embodiment of such as process or function can with allow to execute the single of at least one function or operation
Software module is implementing.Software code can be come by the software application (or program) write with any suitable programming language
Implement, software code can be stored in memory 160 and be executed by controller 180.
So far, oneself is through describing mobile terminal according to its function.Below, for the sake of brevity, will describe such as folded form,
Slide type mobile terminal in various types of mobile terminals of board-type, oscillating-type, slide type mobile terminal etc. is as showing
Example.Therefore, the present invention can be applied to any kind of mobile terminal, and is not limited to slide type mobile terminal.
As shown in Figure 1 mobile terminal 1 00 may be constructed such that using via frame or packet transmission data all if any
Line and wireless communication system and satellite-based communication system are operating.
The communication system being wherein operable to according to the mobile terminal of the present invention referring now to Fig. 2 description.
Such communication system can use different air interfaces and/or physical layer.For example, used by communication system
Air interface includes such as frequency division multiple access (FDMA), time division multiple acess (TDMA), CDMA (CDMA) and universal mobile communications system
System (UMTS) (especially, Long Term Evolution (LTE)), global system for mobile communications (GSM) etc..As non-limiting example, under
The description in face is related to cdma communication system, but such teaching is equally applicable to other types of system.
With reference to Fig. 2, cdma wireless communication system can include multiple mobile terminal 1s 00, multiple base station (BS) 270, base station
Controller (BSC) 275 and mobile switching centre (MSC) 280.MSC280 is configured to and Public Switched Telephony Network (PSTN)
290 formation interfaces.MSC280 is also structured to and can form interface via the BSC275 that back haul link is couple to base station 270.
If back haul link can construct according to any one in the interface that Ganji knows, described interface includes such as E1/T1, ATM, IP,
PPP, frame relay, HDSL, ADSL or xDSL.It will be appreciated that system as shown in Figure 2 can include multiple BSC2750.
Each BS270 can service one or more subregions (or region), by the sky of multidirectional antenna or sensing specific direction
Each subregion that line covers is radially away from BS270.Or, each subregion can by for diversity reception two or more
Antenna covers.Each BS270 may be constructed such that support multiple frequency distribution, and the distribution of each frequency has specific frequency spectrum
(for example, 1.25MHz, 5MHz etc.).
Intersecting that subregion and frequency are distributed can be referred to as CDMA Channel.BS270 can also be referred to as base station transceiver
System (BTS) or other equivalent terms.In this case, term " base station " can be used for broadly representing single
BSC275 and at least one BS270.Base station can also be referred to as " cellular station ".Or, each subregion of specific BS270 can be claimed
For multiple cellular stations.
As shown in Figure 2, broadcast singal is sent to the mobile terminal of operation in system by broadcsting transmitter (BT) 295
100.Broadcasting reception module 111 is arranged at mobile terminal 1 00 to receive the broadcast being sent by BT295 as shown in Figure 1
Signal.In fig. 2 it is shown that several global positioning system (GPS) satellites 300.Satellite 300 helps position multiple mobile terminals
At least one of 100.
In fig. 2, depict multiple satellites 300, it is understood that be, it is possible to use any number of satellite obtains useful
Location information.GPS module 115 is generally configured to coordinate with satellite 300 to obtain the positioning letter wanted as shown in Figure 1
Breath.Substitute GPS tracking technique or outside GPS tracking technique, it is possible to use other of the position of mobile terminal can be followed the tracks of
Technology.In addition, at least one gps satellite 300 can optionally or additionally process satellite dmb transmission.
As a typical operation of wireless communication system, BS270 receives the reverse link from various mobile terminal 1s 00
Signal.Mobile terminal 1 00 generally participates in call, information receiving and transmitting and other types of communication.Each of certain base station 270 reception is anti-
Processed in specific BS270 to link signal.The data obtaining is forwarded to the BSC275 of correlation.BSC provides call
Resource allocation and the mobile management function of including the coordination of soft switching process between BS270.BSC275 is also by the number receiving
According to being routed to MSC280, it provides the extra route service for forming interface with PSTN290.Similarly, PSTN290 with
MSC280 forms interface, and MSC and BSC275 form interface, and BSC275 correspondingly controls BS270 with by forward link signals
It is sent to mobile terminal 1 00.
Based on above-mentioned mobile terminal, embodiments provide a kind of alarm management method, Fig. 3 is real according to the present invention
The flow chart applying the alarm management method of example, as shown in figure 3, the method includes：
The voice call content of step S302, identifying user and targeted customer；
Step S304, generates the pending event of this user according to this voice call content；
Step S306, this pending event according to generating judges whether to execute this event in the scheduled time；
Step S308, in judged result in the case of no, to this user's prompt alarm information.
By above-mentioned steps, identifying user and the chat content of targeted customer, this use is generated according to this voice call content
The pending event in family, this pending event according to generating judges whether to execute this event in the scheduled time, is judging knot
In the case that fruit is no, to this user's prompt alarm information, solving in correlation technique in correlation technique can not be according to identifying
Chat content monitor user next step action problem, according to the chat content of the user identifying, do not hold in user
In the case of row, point out user, effectively solve the demand of each user, improve Consumer's Experience.
After the pending event of this user is generated according to this voice call content, will be pending for this user generating
Event is preserved, for subsequently judging whether user executes and remind user ready.
Judge that the mode whether executing this event in the scheduled time has many kinds, in an optional embodiment, permissible
Judge whether this user executes this event in the given time, in the case of being to be in judged result, judge that this user execution should
Whether the destination object of event is this targeted customer.For example, the content of voice call is to need user's prompting targeted customer's October
Wedding for so-and-so on the 21st, the time of prompting could be arranged to 2 hours before October 21, if the user while time is up also not having
Targeted customer is reminded then to initiate alarm to user, certainly, the mode of prompting has many kinds, can be to make a phone call, send short messages, also may be used
With by corresponding voice-enabled chat instrument.Judge the destination object that this user executes this event be whether this targeted customer it
Afterwards, in the case of being to be in judged result, execute this event.
Can include to this user's prompt alarm information：Point out whether this user continues executing with this event.In communication process
In carry out speech recognition, then identify user's next step things of doing of needs, then when user is operated, judge user
Whether operation is correct, if user operation mistake, points out user operation mistake.Party A-subscriber, when with party B-subscriber's voice-enabled chat, is
System can judge the content of their dialogues and the trend of next step；For example, to party B-subscriber, party A-subscriber's phone says that " wage that I sends out is 120,000
Unit, waits lower salary bill to issue you and looks at "；Then party A-subscriber can send this salary bill picture or literary composition with social software to party B-subscriber
This content；If detect having issued C, can tell that party A-subscriber sends out wrong, if continue to send；Use if detecting and being sent to B
Family, then can send successfully.
Fig. 4 is the schematic diagram of dialog context identification according to embodiments of the present invention, as shown in figure 4, in user's communication process
The voice call content of middle identifying user, is identical the operation of user is detected with the content being gone out according to speech recognition, that is,
Targeted customer does not malfunction, and in the case of being to be in judged result, executes this user this next step action to this targeted customer.
Do not affect the operation of user in order to reach prompting user's error again, can include to this user's prompt alarm information：
Point out whether this user continues executing with this next step action, that is, by seeking the opinion of whether user continues executing with next step action, that is, send out
The action of execution after the operating mistake of existing user, is determined according to the feedback further of user.
In an optional embodiment, after pointing out this user whether to continue executing with this next step action, receiving should
User continues executing with the execute instruction of this next step action；This next step action is continued executing with according to this execute instruction.
In another optional embodiment, after pointing out this user whether to continue executing with this next step action, receive
This user refusal executes the refusal instruction of this next step action；Abandon executing this next step action according to the instruction of this refusal.
The signal alerting during the next step performance of a different dive that Fig. 5 is the according to embodiments of the present invention content identifying with user
Figure, as shown in figure 5, during the next step performance of a different dive of the content identifying and user, just producing alarm in mobile terminal to user,
Can be with the particular content of display alarm, for example, content sends mistake etc..
According to a further aspect in the invention, additionally provide a kind of alarm management device, Fig. 6 is according to embodiments of the present invention
The block diagram of alarm management device, as shown in fig. 6, this device includes：Identification module 62, generation module 64, judge module 66 and
Modules are carried out brief description by reminding module 68 below.
Identification module 62, for the chat content of identifying user and targeted customer；
Generation module 64, for generating the pending event of this user according to this voice call content；
Judge module 66, for judging whether to execute this event in the scheduled time according to this pending event generating；
Reminding module 68, in judged result in the case of no, to this user's prompt alarm information.
Further, this device also includes：Preserving module, for being protected event pending for this user generating
Deposit.
Fig. 7 is the block diagram of alarm management device according to the preferred embodiment of the invention, as shown in fig. 7, this judge module 66
Including：
First judging unit 72, for judging whether this user executes this event in the given time；
Second judging unit 74, in the case of being to be in judged result, judges that this user executes the target of this event
Whether object is this targeted customer.
Further, this device also includes：
First performing module, in the case of being to be in judged result, executes this event.
Further, this reminding module, is additionally operable to point out whether this user continues executing with this event.
Further, this device also includes：First receiver module, for receiving the execute instruction continuing executing with this event；
Second performing module, for continuing executing with this event according to this execute instruction.
Further, this device also includes：Second receiver module, executes the refusal instruction of this event for receiving refusal；
Abandon module, for abandoning executing this event according to the instruction of this refusal.
Embodiments of the invention additionally provide a kind of terminal, including one of said apparatus.
The embodiment of the present invention, by the chat content of identifying user and targeted customer, judges in advance according to described chat content
According to the pre- result judging, the next step action to described targeted customer for the described user, judges that the target of described next step action is
No for described targeted customer, in judged result in the case of no, to described user's prompt alarm information, solving correlation technique
The problem of the correctness of next step action of user can not be determined according to the chat content identifying, according to knowledge in middle correlation technique
The chat content of the user not gone out, determines the correctness of the next step action of user, effectively solves the demand of each user,
Improve Consumer's Experience.
It should be noted that herein, term " inclusion ", "comprising" or its any other variant are intended to non-row
The comprising of his property, so that including a series of process of key elements, method, article or device not only include those key elements, and
And also include other key elements of being not expressly set out, or also include intrinsic for this process, method, article or device institute
Key element.In the absence of more restrictions, the key element being limited by sentence "including a ..." is it is not excluded that including being somebody's turn to do
Also there is other identical element in the process of key element, method, article or device.
The embodiments of the present invention are for illustration only, do not represent the quality of embodiment.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment side
Method can be realized by the mode of software plus necessary general hardware platform naturally it is also possible to pass through hardware, but in many cases
The former is more preferably embodiment.Based on such understanding, technical scheme is substantially done to prior art in other words
Go out partly can embodying in the form of software product of contribution, this computer software product is stored in a storage medium
In (as ROM/RAM, magnetic disc, CD), including some instructions with so that a station terminal equipment (can be mobile phone, computer, clothes
Business device, air-conditioner, or network equipment etc.) execute the method that each embodiment of the present invention is somebody's turn to do.
These are only the preferred embodiments of the present invention, not thereby limit the present invention the scope of the claims, every using this
Equivalent structure or equivalent flow conversion that bright specification and accompanying drawing content are made, or directly or indirectly it is used in other related skills
Art field, is included within the scope of the present invention.
Claims (10)
1. a kind of alarm management method is it is characterised in that methods described includes：
Identifying user and the voice call content of targeted customer；
The pending event of described user is generated according to described voice call content；
Described pending event according to generating judges whether to execute described event in the scheduled time；
In judged result in the case of no, to described user's prompt alarm information.
2. method according to claim 1 is it is characterised in that treat generating described user according to described voice call content
After the event of execution, methods described also includes：
Event pending for the described user generating is preserved.
3. method according to claim 1 is it is characterised in that judge pre- timing according to the described pending event generating
Interior whether execute described event and include：
Judge whether described user executes described event in the given time；
In the case of being to be in judged result, judge whether the destination object that described user executes described event is that described target is used
Family.
4. method according to claim 3 is it is characterised in that judging that described user executes the destination object of described event
After whether being described targeted customer, methods described also includes：
In the case of being to be in judged result, execute described event.
5. method according to claim 3 is it is characterised in that include to described user's prompt alarm information：
Point out whether described user continues executing with described event.
6. method according to claim 5 it is characterised in that point out described user whether continue executing with described event it
Afterwards, methods described also includes：
Receive the execute instruction continuing executing with described event；
Described event is continued executing with according to described execute instruction.
7. method according to claim 5 it is characterised in that point out described user whether continue executing with described event it
Afterwards, methods described also includes：
Receive the refusal instruction that refusal executes described event；
Abandon executing described event according to the instruction of described refusal.
8. a kind of alarm management device is it is characterised in that described device includes：
Identification module, for the voice call content of identifying user and targeted customer；
Generation module, for generating the pending event of described user according to described voice call content；
Judge module, for judging whether to execute described event in the scheduled time according to the described pending event generating；
Reminding module, in judged result in the case of no, to described user's prompt alarm information.
9. device according to claim 8 is it is characterised in that described judge module includes：
First judging unit, for judging whether described user executes described event in the given time；
Second judging unit, in the case of being to be in judged result, judges that described user executes the target pair of described event
As if no for described targeted customer.
10. a kind of terminal is it is characterised in that include the device described in claim 8 or 9.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610907302.6A CN106453901A (en) | 2016-10-18 | 2016-10-18 | Alarm management method and device, and terminal |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610907302.6A CN106453901A (en) | 2016-10-18 | 2016-10-18 | Alarm management method and device, and terminal |
Publications (1)
| Publication Number | Publication Date |
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| CN106453901A true CN106453901A (en) | 2017-02-22 |
Family
ID=58177040
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| CN201610907302.6A Pending CN106453901A (en) | 2016-10-18 | 2016-10-18 | Alarm management method and device, and terminal |
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| WO2002073971A2 (en) * | 2001-03-09 | 2002-09-19 | Koninklijke Philips Electronics N.V. | Apparatus and method for delivering an audio-video message to a recognized user |
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Application publication date: 20170222 |