CN106453785A - Information interaction method and system thereof - Google Patents

Information interaction method and system thereof Download PDF

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Publication number
CN106453785A
CN106453785A CN201610926656.5A CN201610926656A CN106453785A CN 106453785 A CN106453785 A CN 106453785A CN 201610926656 A CN201610926656 A CN 201610926656A CN 106453785 A CN106453785 A CN 106453785A
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CN
China
Prior art keywords
interface
assigned number
module
option
dialing
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201610926656.5A
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Chinese (zh)
Inventor
郑强
彭仁诚
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Shenzhen Science And Technology Co Ltd
Original Assignee
Shenzhen Science And Technology Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Shenzhen Science And Technology Co Ltd filed Critical Shenzhen Science And Technology Co Ltd
Priority to CN201610926656.5A priority Critical patent/CN106453785A/en
Publication of CN106453785A publication Critical patent/CN106453785A/en
Priority to PCT/CN2017/092988 priority patent/WO2018076806A1/en
Pending legal-status Critical Current

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/56Arrangements for indicating or recording the called number at the calling subscriber's set
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • H04M1/72445User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality for supporting Internet browser applications

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Human Computer Interaction (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

The invention relates to an information interaction method and system thereof. The method comprises a dialing step: a mobile terminal dials an assigned number; a window display step: an operating window corresponding to the assigned number pops in a call interface; an operating step: a user clicks an operating option on the operating window, the operating window jumps to a sub interface corresponding to the operating option, meanwhile, a telephone number on the corresponding sub interface is displayed on the call interface and automatically dialed according to the operation on the operating window. The assigned number is dialed, the operating window corresponding to the assigned number pops simultaneously, the user can directly click the operating option on the operating window, the required service interface is displayed and the telephone number on the corresponding sub interface is automatically dialed, so that IVR (Interactive Voice Response) is visualized; meanwhile, page navigation and dialing are synchronously operated, thus facilitating user's operation.

Description

A kind of information interacting method and its system
Technical field
The present invention relates to technical field, especially a kind of information interacting method and its system of communication.
Background technology
With the extension of mobile terminal software and hardware ability, except traditional phone and short message service, the intelligence used by user Energy mobile phone has been able to provide complicated applications more and more based on the Internet.
Can only there is dialing interface, when user needs to carry out other information during dialing in mobile terminal at present Operation, when such as redirecting other numbers and interface, it is impossible to realizes, to page navigation and dialing simultaneously operating, causing to user's Using making troubles.
Therefore, it is necessary to design a kind of information interacting method, realize to page navigation and dialing simultaneously operating, while realizing The visualization of IVR, is easy to the use of user.
Content of the invention
It is an object of the invention to provide a kind of information interacting method and its system, it is intended to solve in prior art, it is impossible to Realize to page navigation and dialing simultaneously operating, the problem for causing to make troubles to the use of user.
The present invention is achieved in that a kind of information interacting method, including step in detail below:
Dialing step, mobile terminal dials assigned number;
Display window step, in call interface, ejects the corresponding action pane of assigned number;
Operating procedure, the option of operation on user's clicking operation window, the corresponding sub-interface of option of operation is jumped to, while According to the operation on action pane, show on call interface and redirect automatically the phone number that dials in corresponding sub-interface Code.
Further, a kind of information interacting method includes to set assigned number step, and unified storage in server refers to Determine number.
Further, the display window step includes step in detail below:
Step one, display call interface step, the display interface of mobile terminal shows call interface;
Step 2, checking assigned number step, the assigned number that mobile terminal is dialed is sent to server, by server school Whether the assigned number that veritification card mobile terminal is dialed is the assigned number for setting in server, if assigned number is in server The assigned number of setting, then carry out step 3, if assigned number is not the assigned number for setting in server, carries out step One;
Step 3, ejection operation window step, eject the corresponding action pane of assigned number.
Further, the operating procedure includes step in detail below:
Step one, response click step, the option of operation on user's clicking operation window, jump to option of operation corresponding Sub-interface;
Step 2, searching number step, for each traveling line retrieval of the sub-interface for redirecting, search out in the sub-interface Telephone number;
Step 3, auto dialing step, show the telephone number in sub-interface, and this number of automatic dialing on call interface Code.
Further, a kind of information interacting method also includes to update and judges step and update setting steps, updates Judge that step judges whether to need the option of operation on action pane is updated, the option of operation on action pane if desired updated, Setting steps are then updated, the option of operation on action pane is updated, if the behaviour on action pane need not be updated Make option, then carry out dialing step.
Further, the renewal setting steps, including step in detail below:
Step one, newly-built judgement step, judge whether to need to carry out newly-built content, if desired carry out newly-built content, then enter Row step 2, if newly-built content need not be carried out, carries out step 3;
Step 2, newly-built content step, click on newly-built menu, carry out curriculum offering, carry out step 7;
Step 3, deletion judge step, judge whether to need to delete set content, if desired interior to arranging Hold and deleted, then step 4 is carried out, if need not delete to set content, carry out step 5;
Step 4, deletion content step, click on and delete menu, carry out deletion content, carry out step 7;
Step 5, modification judge step, judge whether to modify set content, if carrying out set content Modification, then carrying out step 6, if not modifying to the content for having arranged, then carrying out dialing step.
Step 6, modification content step, click on and change menu, and content of modifying carries out step 7;
Step 7, preservation data step, the content of renewal are preserved into and preserve into multistage tabular form in server, enter Row dialing step.
Present invention also offers a kind of information interaction system, including dialing unit, display window unit and operating unit;
The dialing unit, dials assigned number for mobile terminal, is connected with the display window unit;
The display window unit, in call interface, ejecting the corresponding action pane of assigned number, with the behaviour Make unit connection;
The operating unit, for the option of operation on user's clicking operation window, jumps to the corresponding son of option of operation Interface, while according to the operation on action pane, show and redirect automatically and dial in corresponding sub-interface on call interface Telephone number.
Further, a kind of information interaction system includes to set assigned number unit, deposits for unification in server Storage assigned number, is connected with the dialing unit and display window unit respectively.
Further, the display window unit includes to show call interface module, checking assigned number module and bullet Go out to operate window module;
The display call interface module, shows call interface for the display interface of mobile terminal, single with the dialing Unit's connection;
The checking assigned number module, sends to server for the assigned number that mobile terminal is dialed, by server Check whether checking assigned number is the assigned number for setting in server, respectively with the display call interface module and institute State the connection of ejection operation window module;
The ejection operation window module, for ejecting the corresponding action pane of assigned number, with the operating unit even Connect.
Further, the operating unit includes that module, searching number module and auto dialing module are clicked in response;
Module is clicked in the response, for the option of operation on user's clicking operation window, jumps to option of operation correspondence Sub-interface, be connected with the ejection operation window module;
The searching number module, for each traveling line retrieval for the sub-interface for redirecting, searches out the sub-interface On telephone number, with described response click on module be connected;
The auto dialing module, for showing the telephone number in sub-interface on call interface, and automatic dialing should Number, is connected with the searching number module.
Compared with prior art, a kind of information interacting method that the present invention is provided, by dialing assigned number, while eject The corresponding action pane of assigned number, user can click directly on the option of operation on action pane, the service circle required for showing Face and redirect automatically the telephone number that dials in corresponding sub-interface, IVR realized visualization, at the same to page navigation with dial Number simultaneously operating, is easy to the operation of user.
Description of the drawings
Fig. 1 is a kind of FB(flow block) of information interacting method provided in an embodiment of the present invention;
Fig. 2 is a kind of structured flowchart of information interaction system provided in an embodiment of the present invention.
Specific embodiment
In order that the objects, technical solutions and advantages of the present invention become more apparent, below in conjunction with drawings and Examples, right The present invention is further elaborated.It should be appreciated that specific embodiment described herein is only in order to explain the present invention, and It is not used in the restriction present invention.
Below in conjunction with specific embodiment, the realization of the present invention is described in detail.
With reference to Fig. 1~2, it is the preferred embodiment of present invention offer.
A kind of information interacting method that the present embodiment is provided, during being used in dialing, realizes to page navigation With dialing simultaneously operating, while the visualization of IVR is realized, it is easy to the use of user.
A kind of information interacting method, including step in detail below:
Dialing step, mobile terminal dials assigned number;
Display window step, in call interface, ejects the corresponding action pane of assigned number;
Operating procedure, the option of operation on user's clicking operation window, the corresponding sub-interface of option of operation is jumped to, while According to the operation on action pane, show on call interface and redirect automatically the phone number that dials in corresponding sub-interface Code.
A kind of above-mentioned information interacting method, by dialing assigned number, while eject the corresponding operation window of assigned number Mouthful, user can click directly on the option of operation on action pane, and it is right that service interface required for showing and redirecting automatically is dialed The telephone number in sub-interface that answers, IVR is realized visualization, while to page navigation and dialing simultaneously operating, being easy to user Operation.
In the present embodiment, a kind of information interacting method includes to set assigned number step, and unification in server is deposited Storage assigned number.
In addition, in this example it is shown that window step includes step in detail below:
Step one, display call interface step, the display interface of mobile terminal shows call interface;
Step 2, checking assigned number step, the assigned number that mobile terminal is dialed is sent to server, by server school Whether the assigned number that veritification card mobile terminal is dialed is the assigned number for setting in server, if assigned number is in server The assigned number of setting, then carry out step 3, if assigned number is not the assigned number for setting in server, carries out step One;
Step 3, ejection operation window step, eject the corresponding action pane of assigned number.
Further, the operating procedure includes step in detail below:
Step one, response click step, the option of operation on user's clicking operation window, jump to option of operation corresponding Sub-interface;
Step 2, searching number step, for each traveling line retrieval of the sub-interface for redirecting, search out in the sub-interface Telephone number;
Step 3, auto dialing step, show the telephone number in sub-interface, and this number of automatic dialing on call interface Code.
Further, a kind of information interacting method also includes to update and judges step and update setting steps, more Newly judge that step judges whether to need the option of operation on action pane is updated, if desired update the operation choosing on action pane , then setting steps are updated, the option of operation on action pane is updated, if need not update on action pane Option of operation, then carry out dialing step.
Above-mentioned renewal setting steps, including step in detail below:
Step one, newly-built judgement step, judge whether to need to carry out newly-built content, if desired carry out newly-built content, then enter Row step 2, if newly-built content need not be carried out, carries out step 3;
Step 2, newly-built content step, click on newly-built menu, carry out curriculum offering, carry out step 7;
Step 3, deletion judge step, judge whether to need to delete set content, if desired interior to arranging Hold and deleted, then step 4 is carried out, if need not delete to set content, carry out step 5;
Step 4, deletion content step, click on and delete menu, carry out deletion content, carry out step 7;
Step 5, modification judge step, judge whether to modify set content, if carrying out set content Modification, then carrying out step 6, if not modifying to the content for having arranged, then carrying out dialing step.
Step 6, modification content step, click on and change menu, and content of modifying carries out step 7;
Step 7, preservation data step, the content of renewal are preserved into and preserve into multistage tabular form in server, enter Row dialing step.
In the present embodiment, there are several option of operation in above-mentioned operation interface, click on different option of operation automatic Redirect corresponding sub-interface.
Certainly, in other embodiment, when the telephone number that mobile terminal is directly dialed in sub-interface, bullet on call interface Go out corresponding sub-interface.
So, in the above-described embodiment, then need to be set in the server in the sub-interface of all operations window in advance Telephone number be assigned number, now, step two in above-mentioned display window step checking assigned number step include with Lower two steps:
Step 1, assigned number judge step, judge whether the assigned number that mobile terminal is dialed is to set in server The assigned number of action pane, if so, then carries out step 3, if it is not, then carrying out step 2;
Step 2, sub-interface number judge step, judge whether the assigned number that mobile terminal is dialed is to set in server Action pane sub-interface number, if so, then carry out step 4, if it is not, then only showing call interface;
Step 3, ejection operation window, eject the corresponding action pane of assigned number;
Step 4, the sub-interface of ejection operation window, eject the sub-interface of the corresponding action pane of assigned number.
Present invention also offers a kind of information interaction system, single including dialing unit 30, display window unit and operation Unit;The dialing unit 30, dials assigned number for mobile terminal, is connected with the display window unit;The display window Mouth unit, in call interface, ejecting the corresponding action pane of assigned number, is connected with the operating unit;The behaviour Make unit, for the option of operation on user's clicking operation window, the corresponding sub-interface of option of operation is jumped to, while according to behaviour Make the operation on window, show on call interface and redirect automatically the telephone number that dials in corresponding sub-interface.
In addition, a kind of information interaction system includes to set assigned number unit 20, for unified storage in server Assigned number, is connected with the dialing unit 30 and display window unit respectively.
Further, the display window unit includes to show call interface module 40, checking assigned number module 41 And ejection operation window module 42, the display call interface module 40, show call for the display interface of mobile terminal Interface, is connected with the dialing unit 30;The checking assigned number module 41, sends out for the assigned number that mobile terminal is dialed Server is delivered to, is checked by server and verify whether assigned number is the assigned number for setting in server, aobvious with described respectively Show that call interface module 40 and the ejection operation window module 42 connect;The ejection operation window module 42, for bullet Go out the corresponding action pane of assigned number, be connected with the operating unit.
In addition, the operating unit includes that module 50, searching number module 51 and auto dialing module 52 are clicked in response, Module 50 is clicked in the response, for the option of operation on user's clicking operation window, jumps to the corresponding sub- boundary of option of operation Face, is connected with the ejection operation window module 42;The searching number module 51, for for each of the sub-interface for redirecting Traveling line retrieval, searches out the telephone number in the sub-interface, clicks on module 50 with the response and is connected;The auto dialing mould Block 52, for showing the telephone number in sub-interface, and the automatic dialing number on call interface, with the searching number mould Block 51 connects.
In the present embodiment, a kind of information interaction system also includes to update judging unit 10 and update to arrange list Unit, the renewal judging unit 10, for judging whether to need to update the option of operation on action pane, respectively with the dialing Unit 30 and the renewal arranging unit connection;Described renewal is arranged, for carrying out more to the option of operation on action pane Newly, it is connected with the dialing unit 30.
The renewal arranging unit includes newly-built judge module 60, newly-built content module 61, deletes judge module 62, deletes Content module 63, modification judge module 64, modification content module 65 and preservation data module 66, the newly-built judge module 60, for judging whether to need to carry out newly-built content, respectively with the newly-built content module 61 and the deletion judge module 62 connections;The newly-built content module 61, for clicking on newly-built menu, carries out curriculum offering, with the preservation data module 66 Connection;The deletion judge module 62, for judging whether to need to delete set content, interior with the deletion respectively Molar block 63 and the modification judge module 64 connect;The deletion content step, deletes menu for clicking on, is deleted Content, is connected with the preservation data module 66;Whether the modification judge module 64, for repairing to set content Change, be connected with the modification content module 65 and dialing unit 30 respectively;The modification content module 65, for clicking on modification Menu, content of modifying, it is connected with the preservation data module 66;The preservation data module 66, for it will update in Holding to preserve into and multistage tabular form is preserved in server, is connected with the dialing unit 30.
Presently preferred embodiments of the present invention is the foregoing is only, not in order to limit the present invention, all essences in the present invention Any modification, equivalent and improvement that is made within god and principle etc., should be included within the scope of the present invention.

Claims (10)

1. a kind of information interacting method, it is characterised in that including step in detail below:
Dialing step, mobile terminal dials assigned number;
Display window step, in call interface, ejects the corresponding action pane of assigned number;
Operating procedure, the option of operation on user's clicking operation window, the corresponding sub-interface of option of operation is jumped to, while basis Operation on action pane, shows on call interface and redirects automatically the telephone number that dials in corresponding sub-interface.
2. a kind of information interacting method as claimed in claim 1, it is characterised in that a kind of information interacting method includes to set Determine assigned number step, unified storage assigned number in server.
3. a kind of information interacting method as claimed in claim 2, it is characterised in that the display window step includes following tool Body step:
Step one, display call interface step, the display interface of mobile terminal shows call interface;
Step 2, checking assigned number step, the assigned number that mobile terminal is dialed is sent to server, is checked by server and is tested Whether the assigned number that card mobile terminal is dialed is the assigned number for setting in server, if assigned number is set in server Assigned number, then carry out step 3, if assigned number is not the assigned number for setting in server, carry out step one;
Step 3, ejection operation window step, eject the corresponding action pane of assigned number.
4. a kind of information interacting method as claimed in claim 3, it is characterised in that the operating procedure includes to walk in detail below Suddenly:
Step one, response click step, the option of operation on user's clicking operation window, jump to the corresponding sub- boundary of option of operation Face;
Step 2, searching number step, for each traveling line retrieval of the sub-interface for redirecting, search out the electricity in the sub-interface Words number;
Step 3, auto dialing step, show the telephone number in sub-interface, and the automatic dialing number on call interface.
5. a kind of a kind of information interacting method as described in any one of Claims 1-4, it is characterised in that information exchange Method also includes that renewal judges step and updates setting steps, updates and judges that step judges whether to need to update on action pane Option of operation, if desired update action pane on option of operation, then be updated setting steps, to the behaviour on action pane It is updated as option, if the option of operation on action pane need not be updated, carries out dialing step.
6. a kind of information interacting method as claimed in claim 5, it is characterised in that the renewal setting steps, including following Concrete steps:
Step one, newly-built judgement step, judge whether to need to carry out newly-built content, if desired carry out newly-built content, then walked Rapid two, if newly-built content need not be carried out, carry out step 3;
Step 2, newly-built content step, click on newly-built menu, carry out curriculum offering, carry out step 7;
Step 3, deletion judge step, judge whether to need to delete set content, if desired set content are entered Row is deleted, then carry out step 4, if need not delete to set content, carry out step 5;
Step 4, deletion content step, click on and delete menu, carry out deletion content, carry out step 7;
Step 5, modification judge step, judge whether to modify set content, if repairing set content Changing, then step 6 is carried out, if not modifying to the content for having arranged, then carrying out dialing step.
Step 6, modification content step, click on and change menu, and content of modifying carries out step 7;
Step 7, preservation data step, the content of renewal are preserved into and preserve into multistage tabular form in server, carry out dialling Number step.
7. a kind of information interaction system, it is characterised in that including dialing unit, display window unit and operating unit;
The dialing unit, dials assigned number for mobile terminal, is connected with the display window unit;
The display window unit, in call interface, ejecting the corresponding action pane of assigned number, single with the operation Unit's connection;
The operating unit, for the option of operation on user's clicking operation window, jumps to the corresponding sub-interface of option of operation, While according to the operation on action pane, showing on call interface and redirecting automatically the phone that dials in corresponding sub-interface Number.
8. a kind of information interaction system as claimed in claim, it is characterised in that a kind of information interaction system includes to set Determine assigned number unit, for unified storage assigned number in server, respectively with the dialing unit and display window list Unit's connection.
9. a kind of information interaction system as claimed in claim 8, it is characterised in that the display window unit includes to show logical Words interface module, checking assigned number module and ejection operation window module;
The display call interface module, shows call interface for the display interface of mobile terminal, with the dialing unit even Connect;
The checking assigned number module, sends to server for the assigned number that mobile terminal is dialed, is checked by server Whether checking assigned number is the assigned number for setting in server, respectively with the display call interface module and the bullet Go out to operate window module to connect;
The ejection operation window module, for ejecting the corresponding action pane of assigned number, is connected with the operating unit.
10. a kind of information interaction system as claimed in claim 9, it is characterised in that the operating unit includes that response is clicked on Module, searching number module and auto dialing module;
Module is clicked in the response, for the option of operation on user's clicking operation window, jumps to the corresponding son of option of operation Interface, is connected with the ejection operation window module;
The searching number module, for each traveling line retrieval for the sub-interface for redirecting, searches out in the sub-interface Telephone number, clicks on module with the response and is connected;
The auto dialing module, for showing the telephone number in sub-interface, and the automatic dialing number on call interface, It is connected with the searching number module.
CN201610926656.5A 2016-10-24 2016-10-24 Information interaction method and system thereof Pending CN106453785A (en)

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CN201610926656.5A CN106453785A (en) 2016-10-24 2016-10-24 Information interaction method and system thereof
PCT/CN2017/092988 WO2018076806A1 (en) 2016-10-24 2017-07-14 Information interaction method and system thereof

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Application Number Priority Date Filing Date Title
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Publications (1)

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WO (1) WO2018076806A1 (en)

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Application publication date: 20170222