CN106371354A - Hotel room management method - Google Patents

Hotel room management method Download PDF

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Publication number
CN106371354A
CN106371354A CN201610745851.8A CN201610745851A CN106371354A CN 106371354 A CN106371354 A CN 106371354A CN 201610745851 A CN201610745851 A CN 201610745851A CN 106371354 A CN106371354 A CN 106371354A
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CN
China
Prior art keywords
guest room
air
control instruction
conditioning
management method
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Pending
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CN201610745851.8A
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Chinese (zh)
Inventor
焦兴元
翁永平
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Shanghai Good Technology Co Ltd
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Shanghai Good Technology Co Ltd
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Application filed by Shanghai Good Technology Co Ltd filed Critical Shanghai Good Technology Co Ltd
Priority to CN201610745851.8A priority Critical patent/CN106371354A/en
Publication of CN106371354A publication Critical patent/CN106371354A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B19/00Programme-control systems
    • G05B19/02Programme-control systems electric
    • G05B19/04Programme control other than numerical control, i.e. in sequence controllers or logic controllers
    • G05B19/042Programme control other than numerical control, i.e. in sequence controllers or logic controllers using digital processors
    • G05B19/0423Input/output
    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B2219/00Program-control systems
    • G05B2219/20Pc systems
    • G05B2219/25Pc structure of the system
    • G05B2219/25257Microcontroller

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Automation & Control Theory (AREA)
  • Lock And Its Accessories (AREA)
  • Air Conditioning Control Device (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention relates to the technical field of communication and especially relates to a hotel room management method. The method can realize statistical control of energy consumption equipment of a hotel, emergency maintenance of safety protection and engineering equipment and automatic statistics and settlement of consumption goods in each room and the like on the basis of a C/S framework system of the original control; and consumable purchase of a hotel purchase department can be done by directly linking to suppliers for order placing based on the minimum stock quantity, thereby greatly improving hotel operation efficiency, reducing cost and improving user experience.

Description

A kind of management method of hotel guest room
Technical field
The present invention relates to communication technical field, more particularly, to a kind of management method of hotel guest room.
Background technology
Guest, in hotel's duration of stay, spends in most of the time tangible guest room, and the facility level in guest room embodies one The class in hotel of family and comfort level, prominent green in national standard gb/t14308-2010 " classification and accreditation of tourist hotel's star " The requirement that colour circle is protected, requirement of strengthening safety supervision, emergency preplan is listed in the necessary requirement of each star, more focus on hotel's core Product, weakens auxiliary facility.
Current guest room control system (room control unit, rcu), is using computer controls, communication, management Etc. technology, the dedicated network being constituted based on the rcu in guest room, to the safety-protection system of hotel guest room, gate control system, central air-conditioning system System, Intelligent light system, service system, background music system etc. carry out intelligent management and control, real-time reflection guest room state, Guests' demand, service status and equipment situation etc., assist hotel to carry out analysis of Real-time Control to room accommodation and internal resource, But the occupation mode of existing guest room control system more dullness is it is impossible to meet the experience sense of client's increasingly requirement.
Content of the invention
The problem existing for prior art, now provides a kind of management method of hotel guest room.
Specific technical scheme is as follows:
A kind of management method of hotel guest room, provides an access controller, controls the gate inhibition in a guest room;One airconditioning control is provided Device, controls the air-conditioning in described guest room;One lamp dimmer is provided, adjusts the light of light fixture in described guest room;Described manager Method includes:
Step s1, a director server exports the first control instruction or the second control instruction, and described air-conditioner controller is according to described First control instruction or described second control instruction control the air-conditioning in described guest room, and described lamp dimmer is according to described first The light of light fixture in control instruction or the described second described guest room of control instruction control;
Step s2, described access controller identifies the authority of a door lock card, opens an identification when described door lock card has authority Device, described identifying device identifies and exports the command information of pre-stored in a door lock card, and described air-conditioner controller is according to described Command information controls the air-conditioning in described guest room, and described lamp dimmer controls light fixture in described guest room according to described command information Light, execution step s3 or step s4;
Step s3, provides the first working condition of described air-conditioning, and when described first working condition is effective, described air-conditioning is in One pattern;There is provided the second working condition of described light fixture, when described second working condition is effective, described light fixture is in the second mould Formula, exits or execution step s4;
Step s4, a service system exports service order according to the operation of user.
Preferably, described air-conditioning is less than described air-conditioning according to described second according to the operation power consumption of described first control instruction The operation power consumption of control instruction;And/or described light is less than described light root according to the operation power consumption of described first control instruction Operation power consumption according to described second control instruction.
Preferably, also include after described step s1: step s11, display device shows is fitted with described first control instruction The information joined or the information being adapted to described second control instruction.
Preferably, display device close on the setting of described guest room and/or described display device pass through LAN connect described always Server.
Preferably, also include after described step s1:
Step s101, described director server sends announcement information to mobile terminal.
Preferably, also include in described step s1: step s12, an air exhaust controller according to described first control instruction or Described second control instruction controls the air draft in described guest room.
Preferably, described service order includes first service instruction and second service instruction;Described step s4 specifically includes:
Step s41, described service system output first service instruction;
Step s42, described service system output second service instruction;
Step s43, abandons described second service instruction.
Preferably, also include after described step s41:
Step s411, an alarm instructs according to described first service and reports to the police.
Preferably, described air-conditioning has first manual adjusting means, with using described first manual adjusting means to institute State air-conditioning to be adjusted;And/or
Described light fixture connects the second manual regulating device, to be entered to the light of described light fixture using described second manual regulating device Row is adjusted.
Preferably, also include after described step s2:
Step s21, infrared microwave detector senses in described guest room whether someone;
Step s22, when sensing someone in described guest room, described director server exports the second control instruction;Sense described visitor In room nobody when, described director server exports the first control instruction.
Preferably, step s201 and/or step s202 are also included after described step s2:
Step s201, described air-conditioning sends the first operation information to described director server;
Step s202, described access controller sends the second operation information to described director server.
The beneficial effect of technique scheme is:
The method of technique scheme on the basis of the c/s construction system of former control, the control to the energy consumption equipment in hotel further System statistics, security protection, the emergency maintenance of engineering equipment, programming count clearing of consumable articles etc. in guest room, purchasing department of hotel disappears The buying of consumption product can also be directly linked to supplier by minimum quantity of stores and releases order, greatly improve the efficiency of operation in hotel with Reduces cost, and the experience sense of user increased.
Brief description
Fig. 1 is a kind of flow chart of the embodiment of the management method of hotel guest room of the present invention;
Fig. 2 is a kind of structural representation of the embodiment of the management system of hotel guest room of the present invention.
Specific embodiment
It should be noted that in the case of not conflicting, following technical proposals, can be mutually combined between technical characteristic.
Below in conjunction with the accompanying drawings the specific embodiment of the present invention is further described:
The real level also embodying a hotel, the safety of system, reliability, practicality are applied in putting into of intelligent management system Property, thrifty property will be intelligent artifact development trend, be also weigh intelligent management system level.
Present embodiments provide a kind of management method of hotel guest room, as shown in Figure 1 and Figure 2, provide an access controller, Control the gate inhibition in a guest room;One air-conditioner controller is provided, controls the air-conditioning in guest room;One lamp dimmer is provided, adjusts guest room The light of middle light fixture;Management method includes:
Step s1, a director server exports the first control instruction or the second control instruction, and air-conditioner controller is according to the first control Air-conditioning in instruction or the second control instruction control guest room, lamp dimmer is according to the first control instruction or the second control instruction control The light of light fixture in guest room processed;
Step s2, access controller identifies the authority of a door lock card, opens an identifying device when door lock card has authority, identification Device identifies and exports the command information of pre-stored in a door lock card, and air-conditioner controller controls the sky in guest room according to command information Adjust, lamp dimmer controls light, execution step s3 or step s4 of light fixture in guest room according to command information;
Step s3, provides the first working condition of air-conditioning, and when the first working condition is effective, air-conditioning is in first mode;There is provided Second working condition of light fixture, when the second working condition is effective, light fixture is in second mode, exits or execution step s4;
Step s4, a service system exports service order according to the operation of user.
One application scenarios of the present embodiment are that in guest room, operation of air conditioner, in unmanned pattern, is passed through hotel by director server LAN remotely control, can set its working condition at software end, such as: winter is set to 15 degree, then air-conditioning can automatically turn on Or closing maintains room temperature to be 15 degree;Summer is set to 28 degree, then air-conditioning can automatically turn on or close maintenance room temperature is 28 degree of (temperature Value and wind shelves freely can be arranged at software end, and arranging need to be with system manager's identity logs during this parameter).If a certain floor or Some guest rooms in the dull season when be not renting out for a long time, air-conditioning can be set off on software, at utmost energy-conservation.
Access controller in the present embodiment can be arranged in hotel, the front door in many buildings, can also be arranged on every The doorway in individual guest room, corresponding door lock card can include multiple, and user passes through hand-held one or more door lock card successively to one The access controller on building doorway is unlocked, and carries out gate inhibition's unblock on guest room doorway afterwards again, is unlocked by multiple gate inhibition, can Ensure that client's moves in safety, it should be noted that when arranging gate inhibition, gate inhibition's password in a different building is different, And gate inhibition's password in different guest rooms is different, and the unlocking pin of corresponding door lock card is also different, has ensured and has moved in safety.
Energy expenditure is a larger expense in hotel's normal operation, and typically hotel removes space expenses to grid electricity fee cost again With the maximum expenditure beyond cost of labor.In the power consumption in hotel, air-conditioning is big power consumer, and hot water supply is taken second place, and shines Bright power consumption occupies the 3rd.By intelligent network remotely control is carried out to guest room and public area air conditioning terminal, can obtain very Considerable economic benefit, evaluation and test was done by authoritative institution, and summer, winter every lifting/lowering temperature once, can obtain the energy-saving effect of 5%-8%.
The application of network type temperature controller and intelligent power switch can save appreciable electric energy expense for hotel, with one As a example the medium-sized hotel of 200 sets of guest room scales, if carrying out Based Intelligent Control to guest room air-conditioning and light, energy-saving effect is: 200 (guest room number) annual natural law of × 365() 3 degree of the daily power saving of × 3() × 80%(occupancy rate) × 1(electricity price/degree)=175200 yuan (hotel guest room annual save the electricity charge), generally only needs the whole input costs once, 2 years recoverable gh-600s.If right Public territory air conditioning terminal is also carried out Based Intelligent Control, and economic benefit is more considerable.
In the present embodiment, the Run-time scenario of air-conditioning can be: checks that room accommodation runs shape in reception counter of hotel by software Condition, normal guest room is leased to guest, and guest check-ins on foreground, generating cervical orifice of uterus pintle hook lock, and guest room enters to rent and moves in Pattern (knows from wine pipe software), air-conditioning will automatically switch to open room pattern by unmanned pattern, and under opening room pattern, air-conditioning sets Temperature is suitable temperature, and such as summer adjusts and is set to 24 degree (temperature value sets at software end), and is high-speed cruising, so that guest room is existed Guest enter fashionable reached suitable temperature, after temperature reaches design temperature, close electrodynamic valve, stop air-conditioning fan operation.
In the present embodiment, during guest's rest, the head of a bed " master control " key can be pressed, air-conditioning, light fixture etc. enter sleep pattern, light Close All, and automatically into " Do not disturb " state (programmable change);In a sleep state, as long as pressing any key, " night Lamp " automatically turns on, and wakes up system recovery entrance general mode.
In one preferred embodiment of the present invention, air-conditioning is less than air-conditioning according to the according to the operation power consumption of the first control instruction The operation power consumption of two control instructions;And/or light is less than light according to the second control according to the operation power consumption of the first control instruction The operation power consumption of instruction.
In the present embodiment, guest utilizes guests' card opening door lock, and door status switch detection door is opened, and automatically turns on corridor lamp simultaneously Time delay is closed for 30 seconds;Door lock is opened the door and blocks insertion battery-conserving switch, battery-conserving switch carries out smart identity identification, and only legal card can Power taking, light enters welcome pattern, and display, floor communicative indication device and software display guest room are someone outdoors;If adopted Intelligent communication type electricity-getting switch, also can be by the such as transmission such as guest's card, attendant name, management personnel's name of card holder's identity Shown to systems soft ware.System is (as then electric in service man's card power taking by giving different function privileges according to different identity Depending on power supply cannot be obtained).For example, specific light is gradually bright, or opens by setting brightness, and this mode is applied to dimming function lamp Tool;Or the actual light illumination in detection guest room, as too weak in light just with setting means open specific light, this mode rcu Luminance detection function need to be installed additional, now display, floor communicative indication device display guest room are to have guest outdoors.
In one preferred embodiment of the present invention, also include after step s1: step s11, display device shows and first The information of control instruction adaptation or the information being adapted to the second control instruction.
In one preferred embodiment of the present invention, display device closes on guest room setting and/or display device passes through LAN Connect director server.
In above-described embodiment, normal guest room is in when nobody moves in waits to rent unmanned pattern, and display device shows nobody, and And air-conditioning, light fixture, now, it is in unmanned power saving running status (the first working condition, the second working condition).
In one preferred embodiment of the present invention, also include after step s1:
Step s101, director server sends announcement information to mobile terminal.
In the present embodiment, it is whole to one or more movements that director server can send the announcement information such as article disappearance in room End, the mobile terminal of the present embodiment can be that the director server in mobile phone, and the present embodiment can be by the side of radio communication Formula is connected with mobile terminal.
Additionally, the notification signal of the present embodiment can also include the supply of article in room, the quantity of supply, need in room to tie up The information such as the equipment repaiied, user timely can carry out follow-up operation by the announcement information of mobile phone it is ensured that information notifies Real-time.
In one preferred embodiment of the present invention, also include in step s1: step s12, an air exhaust controller is according to first Control instruction or the air draft in the second control instruction control guest room, exhaust fan timing air draft in the toilet of guest room, keep room air Pure and fresh.
In one preferred embodiment of the present invention, service order includes first service instruction and second service instruction;Step S4 specifically includes:
Step s41, service system output first service instruction;
Step s42, service system output second service instruction;
Step s43, abandons second service instruction.
In the present embodiment, " please clear up " in guest room, " Do not disturb ", " please wait a moment ", " sos ", the service such as " checking out " letter Breath, is sent to display, floor communicator and software interface outdoors in real time, and has sound and information alert;When having, " calling takes During the information such as business ", " sos ", not can achieve " Do not disturb " service request;" Do not disturb " also and " please clearing up ", " please slightly Time ", realization interlocking;" doorbell " key pressing display outdoors under " Do not disturb " state is invalid;When guest receive calls or During toilet, if someone presses outdoors " doorbell " key, guest can press " please wait a moment " key, simultaneously " display outdoors " on the control panel Upper " please wait a moment " window is lighted, and reports to that just a moment,please;When guest presses this key again or opens door, this state is cancelled;Air-conditioning Running status and guest room temperature, the information such as door sensor, window magnetic, safety cabinet on off state is sent to systems soft ware in real time.
In the present embodiment, when guest presses " checking out " key, information transmission, to director server, notifies service personal to arrive this visitor Made the rounds of the wards in room, service personal can carry out work of settling accounts in advance, long-time to avoid allowing guest to wait on foreground.
The present embodiment can with comprehensive monitoring housekeeping service state, when guest has the request such as " cleaning ", " checking out ", can and When display, system audible alarm simultaneously.Director server can make objective record to the response time of service personal, is easy to hotel Appraisal management.Further, since Intelligent Recognition can be carried out to guest's identity, hotel can play intention accordingly, carries for related guest For targetedly personalized service.
In one preferred embodiment of the present invention, also include after step s41:
Step s411, an alarm instructs according to first service and reports to the police.
In the present embodiment, in the event of some special situations, can be controlled in real time and alarm, such as: work as guest room Display is unmanned, and door is in open mode for a long time, or when abnormal condition opened by detection condom, systems soft ware can send Sound and light alarm, reminds service personal to be processed, and ensures the person and the property safety of guest;When guest body is uncomfortable or there have to be special " sos " push button for emergency call of setting in guest room or bathroom during situation, can be pressed, information is quickly sent to floor communication by system Display and software, so that service personal makes emergency processing.
In one preferred embodiment of the present invention, air-conditioning has first manual adjusting means, to adjust using first manual Regulating device is adjusted to air-conditioning;And/or
Light fixture connects the second manual regulating device, to be adjusted to the light of light fixture using the second manual regulating device.
In above-described embodiment, guest can be controlled to light, TV, curtain etc. by light current switch panel, this enforcement The management system of example can have multichannel 220v/3a heavy-current relay and control output, and its Zhong Second Road is that multistage (10%-100%) adjusts Photoswitch (is used as left and right bed lamp) more, and the brightness of light can multistage uniform change;Air-conditioning enters local operation pattern, Ke Renke Operation temperature controller to control guest room temperature by the demand of oneself, software end can operation of air conditioner situation in real-time query guest room, such as Actual temperature, design temperature, wind speed etc..
In one preferred embodiment of the present invention, also include after step s2:
Step s21, whether someone in infrared microwave detector sensing guest room;
Step s22, when sensing someone in guest room, director server exports the second control instruction;When sensing in guest room nobody, always Server exports the first control instruction.
In the present embodiment, when guest goes out (not checking out), system enters " having rented unmanned " pattern;Air-conditioning is pressed and " has been rented no People " mode operation, such as summer is set to 28 degree, even if still there being card insertion battery-conserving switch, rcu is by being arranged on Bedroom and Bathroom The detection of infrared microwave detector, the necessary being situation of people in intelligent decision guest room, if unmanned for a long time, can close corresponding Equipment, with save energy;When guest goes back to guest room again, the state that air-conditioning will set before automatic recovery guest, to respect visitor The personal needs of people.
In the present embodiment, vicariouss intelligent power switch carries out identification and (reads card data, be uploaded to system, no It is same as common false intelligence), holder's identity can be judged, the control authority of different identity personnel is set respectively Put, prevent illegal power taking.When guest pulls out card and withdraws from a room, effectively can be saved with power supplys such as delay cutoff water heater, part light Energy.Additionally, also light illumination, infrared acquisition etc. can be detected and well-designed by software, intelligence is carried out to light, electrical equipment etc. Can control, energy-saving and water-saving.
In one preferred embodiment of the present invention, after step s2, also include step s201 and/or step s202:
Step s201, air-conditioning sends the first operation information to director server;
Step s202, access controller sends the second operation information to director server.
To sum up, as long as door lock card confirms tenant in technique scheme, air-conditioning in room, lamp controller are just automatically turned on, Entrance is checked out pattern, and time delay is automatically switched off for 5 minutes, the communication system between director server and each controller can have rs-485, The multiple choices such as cp/ip rs232, the systems soft ware of the present embodiment runs on the network system software of c/s structure, local netting index The various ways exchange datas such as http or tcp/ip can be passed through according to center with the network platform, or be adopted with sunagy exclusive data Collection module, realizes data is activation, can sufficiently improve the experience sense to hotel guest room for the user using technique scheme, improves The satisfaction of client.
By explanation and accompanying drawing, give the exemplary embodiments of the ad hoc structure of specific embodiment, based on present invention essence God, also can make other conversions.Although foregoing invention proposes existing preferred embodiment, however, these contents are not intended as Limitation.
For a person skilled in the art, after reading described above, various changes and modifications undoubtedly will be evident that. Therefore, appending claims should regard whole variations and modifications of the true intention covering the present invention and scope as.In power In the range of sharp claim, any and all scope of equal value and content, are all considered as still belonging to the intent and scope of the invention.

Claims (10)

1. a kind of management method of hotel guest room, it is characterised in that providing an access controller, controls the gate inhibition in a guest room;Carry For an air-conditioner controller, control the air-conditioning in described guest room;One lamp dimmer is provided, adjusts the lamp of light fixture in described guest room Light;Described management method includes:
Step s1, a director server exports the first control instruction or the second control instruction, and described air-conditioner controller is according to described First control instruction or described second control instruction control the air-conditioning in described guest room, and described lamp dimmer is according to described first The light of light fixture in control instruction or the described second described guest room of control instruction control;
Step s2, described access controller identifies the authority of a door lock card, opens an identification when described door lock card has authority Device, described identifying device identifies and exports the command information of pre-stored in a door lock card, and described air-conditioner controller is according to described Command information controls the air-conditioning in described guest room, and described lamp dimmer controls light fixture in described guest room according to described command information Light, execution step s3 or step s4;
Step s3, provides the first working condition of described air-conditioning, and when described first working condition is effective, described air-conditioning is in One pattern;There is provided the second working condition of described light fixture, when described second working condition is effective, described light fixture is in the second mould Formula, exits or execution step s4;
Step s4, a service system exports service order according to the operation of user.
2. the management method of hotel guest room according to claim 1 is it is characterised in that described air-conditioning is according to the described first control The operation power consumption of system instruction is less than the operation power consumption according to described second control instruction for the described air-conditioning;And/or described light according to The operation power consumption of described first control instruction is less than the operation power consumption according to described second control instruction for the described light.
3. the management method of hotel guest room according to claim 1 is it is characterised in that also include after described step s1: Step s11, display device shows the information being adapted to described first control instruction or the letter being adapted to described second control instruction Breath;Wherein, described display device closes on the setting of described guest room and/or described display device connects described total service by LAN Device.
4. the management method of hotel guest room according to claim 1 is it is characterised in that also include after described step s1:
Step s101, described director server sends announcement information to mobile terminal.
5. the management method of hotel guest room according to claim 1 is it is characterised in that also include in described step s1: step Rapid s12, an air exhaust controller controls the air draft in described guest room according to described first control instruction or described second control instruction.
6. the management method of hotel guest room according to claim 1 is it is characterised in that described service order includes the first clothes Business instruction and second service instruction;Described step s4 specifically includes:
Step s41, described service system output first service instruction;
Step s42, described service system output second service instruction;
Step s43, abandons described second service instruction.
7. the management method of hotel guest room according to claim 6 is it is characterised in that also include after described step s41:
Step s411, an alarm instructs according to described first service and reports to the police.
8. the management method of hotel guest room according to claim 1 is it is characterised in that have first manual on described air-conditioning Adjusting means, to be adjusted to described air-conditioning using described first manual adjusting means;And/or
Described light fixture connects the second manual regulating device, to be entered to the light of described light fixture using described second manual regulating device Row is adjusted.
9. the management method of hotel guest room according to claim 1 is it is characterised in that also include after described step s2:
Step s21, infrared microwave detector senses in described guest room whether someone;
Step s22, when sensing someone in described guest room, described director server exports the second control instruction;Sense described visitor In room nobody when, described director server exports the first control instruction.
10. the management method of hotel guest room according to claim 1 is it is characterised in that also include after described step s2 Step s201 and/or step s202:
Step s201, described air-conditioning sends the first operation information to described director server;
Step s202, described access controller sends the second operation information to described director server.
CN201610745851.8A 2016-08-29 2016-08-29 Hotel room management method Pending CN106371354A (en)

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CN105137942A (en) * 2015-09-07 2015-12-09 湖南物泰信息科技有限公司 Smart hotel room intelligent control system
CN105223829A (en) * 2015-11-02 2016-01-06 江苏马上游科技股份有限公司 A kind of wisdom hotel guest room intelligent control system

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Publication number Priority date Publication date Assignee Title
CN103048983A (en) * 2013-01-15 2013-04-17 深圳市民益得信息科技有限公司 Hotel guest room intelligent control system
US20150249919A1 (en) * 2014-03-03 2015-09-03 Buffalo Inc. Control system including device and object device to be controlled
CN104102199A (en) * 2014-07-07 2014-10-15 厦门冠科科技有限公司 Guest room management and control system for universal hotels
CN105137942A (en) * 2015-09-07 2015-12-09 湖南物泰信息科技有限公司 Smart hotel room intelligent control system
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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107341722A (en) * 2017-08-15 2017-11-10 鲁南电商谷信息有限公司 A kind of information trading device based on O2O electric business platforms

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Application publication date: 20170201