CN106355520A - Tourism service integration system - Google Patents

Tourism service integration system Download PDF

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Publication number
CN106355520A
CN106355520A CN201610748993.XA CN201610748993A CN106355520A CN 106355520 A CN106355520 A CN 106355520A CN 201610748993 A CN201610748993 A CN 201610748993A CN 106355520 A CN106355520 A CN 106355520A
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management
data
service
tourism
platform
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CN201610748993.XA
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Chinese (zh)
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黄良宝
吴周轶
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Guizhou Litoc Information Technology Co Ltd
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Guizhou Litoc Information Technology Co Ltd
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Priority to CN201610748993.XA priority Critical patent/CN106355520A/en
Publication of CN106355520A publication Critical patent/CN106355520A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services

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  • Business, Economics & Management (AREA)
  • Tourism & Hospitality (AREA)
  • Health & Medical Sciences (AREA)
  • Economics (AREA)
  • General Health & Medical Sciences (AREA)
  • Human Resources & Organizations (AREA)
  • Marketing (AREA)
  • Primary Health Care (AREA)
  • Strategic Management (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention relates to a tourism service integration system, comprising cloud data storage platform, cloud data computing platform, application service management platform, at least one scenic area management system and at least one self-service application, the cloud data storage platform is used to build tourism data model and manage the tourism data by the function of the cluster application and distributed file system, the cloud data computing platform is used to locate the tourism information and analyze the big data to realize tourism data statistics and early warning, the application service management platform is used to integrate each scenic area management system and supervise the tourism service quality, the scenic area management system is used to do electronic management to the scenic area. Relying on integrating the scenic area management system of each scenic area, realizing uniform cloud data storage, computing and application service management, solving the question when information is inconsistent, providing unified tourism information service for the scenic area and government.

Description

A kind of tourist service integrated system
Technical field
The present invention relates to tour field is and in particular to a kind of tourist service integrated system.
Background technology
With the raising of China's expanding economy and Living consumption, tourist industry has obtained unprecedented development.State of China The development trend of interior tourist industry is: domestic tourist has a extensive future, and potential of demand is big, and domestic travel will remain stable at a high speed and increase Long situation, from quantity velocity profile to quality and efficiency transition.In the face of so good prospect and the huge market demand, how Realize normalized management, improve the tourist service of more professional more system, tourism industry is developed into high information quantity, knowledge-intensive Modern service industry, it has also become a major issue of my district government and administrative service division.The construction of smart travel is imperative, and Data processing becomes key issue, the data standard of traditional tourism industry information platform collection inconsistent it is impossible to for visitor and Government provides the data analyzed in real time and service it is difficult to carry out tourism supervision.Therefore tourism industry big data is entered Row confluence analysiss are current problem demanding prompt solutions.
Content of the invention
The technical problem to be solved is for the deficiencies in the prior art, provides a kind of tourist service integrated system System.
The technical scheme is that
A kind of tourist service integrated system, puts down including cloud data storing platform, cloud data calculating platform, application service management Platform and at least one Scenery Management System;
Described cloud data storing platform, is used for setting up tourism data model, by cluster application and distributed file system Function is managed to tourism data;
Described cloud data calculating platform, is derived from the data of application service management platform, and accesses cloud data and deposit for acquisition Storage platform obtains corresponding tourism data, carries out travel information positioning and big data analysis, realizes the statistics of tourism data and pre- Alert, comprehensive travel information service is provided, and related analytical data is sent to application service management platform and processed, real Shi Gengxin and the related data of docking cloud data storing platform;
Described application service management platform, for carrying out to each scenic spot according to country's tourism specification and industry standard system Unified management, obtains and is derived from the data of each Scenery Management System and the data of cloud data calculating platform, to the data obtaining Arranged and issued;
Described Scenery Management System, for scenic spot is carried out with the management of electronization, including scenic spot resource management, service item Management, contract management and operation management;One Scenery Management System corresponds to a tourist attraction;
Described self-service app is connected with described Scenery Management System by wireless network, when described self-service app connects a scape The tourist service data of one Scenery Management System during area's management system, is downloaded by network.
The invention has the beneficial effects as follows: by the Scenery Management System of each tourist attraction integrated, carry out unified cloud number According to storage, calculate and application service management, solves the problems, such as that trade information is inconsistent, be scenic spot and government's unified tourism of offer Information service, being analyzed by cloud data calculating platform big data provides real-time industry analytical data, is easy to supervise and real-time Solution is dynamic;Vast travel enthusiasts are facilitated by self-service app.
On the basis of technique scheme, the present invention can also do following improvement.
Further, described cloud data storing platform includes:
Data conversion layer, is allowed to meet cloud data storage standard for carrying out conversion to the described tourism data receiving;
Data interface tier, for providing retrieval and big data access function;
Cloud distributes accumulation layer, for carrying out to tourism data storing, updating, synchronization and backup.
Beneficial effect using above-mentioned further scheme is: cloud data storing platform is layered by function so that being put down The logical level of platform understands, can efficiently realize storage, conversion and the query function of data.
Further, described cloud data calculating platform includes:
Information gathering layer, for obtaining the tourism data from application service management platform, and it is flat to access cloud data storage Platform obtains corresponding data;
Computation model layer, for formulating various Data Analysis Model, algorithm and rule;
Big data analysis layer, for according to different tourism datas and business, according to the model of computation model layer, algorithm and Rule carries out filter analysis, realizes statistics and the early warning of tourism data, provides comprehensive travel information service;
Data distribution layer, is processed for related analytical data is sent to application service management platform, in real time more Related data that is new and docking cloud data storing platform.
Beneficial effect using above-mentioned further scheme is: cloud data calculating platform is divided into information gathering layer, calculates mould Type layer, big data analysis layer data distributing layer, work in coordination between each layer, realize the analytical calculation of big data, be scenic spot and Government provides dynamic analytical data in real time.
Further, described application service management platform includes:
Tourism codes and standards system, for collecting country's tourism specification and industry standard system, to various codes and standards Arranged and analyzed, so that tourist service is implemented by standard criterion;
Tourist service total management system, is managed collectively for each Scenery Management System integrated;
Tourism system, for formulating various tourist service business by standard criterion, is managed collectively tourist service business, And supervise service quality in tourism, customize tourist service plan;
Information gathering delivery system, for obtaining tourism data and the cloud data calculating platform from Scenery Management System Data, the data obtaining is arranged and is issued to corresponding Scenery Management System.
Beneficial effect using above-mentioned further scheme is: national regulation and tourism industry standards system are collected and Integrate, tourist service is managed by codes and standards, it is to avoid the inconsistent problem of information asymmetry;Managed by integrated scenic spot Reason system carries out unified management to each tourist attraction, facilitates the supervision of government, provides basis for big data analysis simultaneously Data.
Further, described tourist service business includes touring holidays forecast management, tourist resources library management, tourism investment item Mesh management, tourism consulting management, tourist service project management, tourism planning and management, travelling products are issued and reservation management, tourism Expert recommends management, intelligent routing management, service quality in tourism management and complains tracing management.
Beneficial effect using above-mentioned further scheme is: the miscellaneous service of tourist service is carried out the management of electronization, Develop to information-based, more educated direction.
Further, described Scenery Management System includes:
Scenic spot resource management module, is used for setting up scenic spot resource electronic data storehouse, and typing simultaneously manages all of trip in scenic spot Idle fund source item;
Contract management module, for carrying out electronic management to tourism contract, by the third party of digital certificate serving grant The Electronic Signature that certification authority authorizes accesses in contract management module;
Operation management module, for being managed to the operation situation at scenic spot, including the electronic disposal of routine matter, one-tenth This management, safety management and human resource management;
For providing interface service function for self-service app, it is connected to the self-service app of described Scenery Management System to each Issue the tourist service data of described Scenery Management System.
Beneficial effect using above-mentioned further scheme is: tourist attraction is realized with comprehensive electronic management, it is to avoid people Various affairs are conveniently tracked management and check by the leak of work management.
Further, a Scenery Management System corresponds to 0 or multiple self-service app, and described self-service app passes through ad hoc fashion and breaks Open current connected Scenery Management System and remove the data related to described Scenery Management System.
Beneficial effect using above-mentioned further scheme is: multiple self-service app can be simultaneously connected to same scenic spot pipe Reason system, and can independently disconnect the connection with Scenery Management System, convenient and practical.
Brief description
Fig. 1 is a kind of present invention tourist service integrated system schematic diagram;
Fig. 2 is a kind of each platform level structural representation of present invention tourist service integrated system;
Specific embodiment
Below in conjunction with accompanying drawing, the principle of the present invention and feature are described, example is served only for explaining the present invention, and Non- for limiting the scope of the present invention.
As shown in figure 1, a kind of tourist service integrated system schematic diagram, calculate and put down including cloud data storing platform, cloud data Platform, application service management platform and at least one Scenery Management System, a Scenery Management System corresponds to a tourist attraction, many Individual Scenery Management System corresponds to multiple tourist attractions, and the system passes through the Scenery Management System of each tourist attraction integrated, carries out Unified cloud data storage, calculating and application service management, the inconsistent problem of fix-rate trade information, is scenic spot and government carries For unified travel information service, being analyzed by cloud data calculating platform big data provides real-time industry analytical data, is easy to Supervision and real-time understanding are dynamic.
Described cloud data storing platform, is used for setting up tourism data model, by cluster application and distributed file system Function is managed to tourism data;
Described cloud data calculating platform, is derived from the data of application service management platform, and accesses cloud data and deposit for acquisition Storage platform obtains corresponding tourism data, carries out travel information positioning and big data analysis, realizes the statistics of tourism data and pre- Alert, comprehensive travel information service is provided, and related analytical data is sent to application service management platform and processed, real Shi Gengxin and the related data of docking cloud data storing platform;
Described application service management platform, for carrying out to each scenic spot according to country's tourism specification and industry standard system Unified management, obtains and is derived from the data of each Scenery Management System and the data of cloud data calculating platform, to the data obtaining Arranged and issued;
Described Scenery Management System, for scenic spot is carried out with the management of electronization, including scenic spot resource management, service item Management, contract management and operation management;
Described self-service app is connected with described Scenery Management System by wireless network, when described self-service app connects a scape During area's management system, self-help informationization is realized by the tourist service data that network downloads one Scenery Management System and leads Boat, facilitates vast travel enthusiasts.
One Scenery Management System corresponds to 0 or multiple self-service app, and described self-service app is disconnected current by ad hoc fashion The Scenery Management System that connected simultaneously removes the data related to described Scenery Management System.Multiple self-service app can connect simultaneously It is connected to same Scenery Management System, and can independently disconnect the connection with Scenery Management System, convenient and practical.
One self-service app can only connect to a Scenery Management System in the same time, when it disconnects to the scenic spot connecting It is possible to connect another Scenery Management System after management system.
The system is to cloud data storing platform, cloud data calculating platform, application service management platform and Scenery Management System Carry out logical sum classification subdivision functionally, divide them into different process layers or system module so that each process layer Or system module each completes corresponding specialized function, work in coordination between treated layers or system module simultaneously again, enter line number According to interaction and support, finally jointly complete the system function.
As shown in Fig. 2 described cloud data storing platform includes:
Data conversion layer, slightly stores standard for the described tourism data receiving being carried out with conversion being allowed to meet cloud data;
Data interface tier, for providing retrieval and big data access function;
Cloud distributes accumulation layer, for carrying out to tourism data storing, updating, synchronization and backup.
Beneficial effect using above-mentioned further scheme is: cloud data storing platform is layered by function so that being put down The logical level of platform understands, can efficiently realize storage, conversion and the query function of data.
Cloud data storing platform is layered by function so that the logical level of platform understands, can efficiently be realized The storage of data, conversion and query function.
Described cloud data calculating platform includes:
Information gathering layer, for obtaining the tourism data from application service management platform, and it is flat to access cloud data storage Platform obtains corresponding data;
Computation model layer, for formulating various Data Analysis Model, algorithm and rule;
Big data analysis layer, for according to different tourism datas and business, according to the model of computation model layer, algorithm and Rule carries out filter analysis, realizes statistics and the early warning of tourism data, provides comprehensive travel information service;
Data distribution layer, is processed for related analytical data is sent to application service management platform, in real time more Related data that is new and docking cloud data storing platform.
Described application service management platform includes:
Tourism codes and standards system, for collecting country's tourism specification and industry standard system, to various codes and standards Arranged and analyzed, so that tourist service is implemented by standard criterion;
Tourist service total management system, is managed collectively for each Scenery Management System integrated;
Tourism system, for formulating various tourist service business by standard criterion, is managed collectively tourist service business, And supervise service quality in tourism, customize tourist service plan;
Information gathering delivery system, for obtaining tourism data and the cloud data calculating platform from Scenery Management System Data, the data obtaining is arranged and is issued to corresponding Scenery Management System.
National regulation and tourism industry standards system are collected and integrate, tourist service is carried out by codes and standards Management, it is to avoid the inconsistent problem of information asymmetry;By integrated Scenery Management System, each tourist attraction is unified Management, facilitate the supervision of government, analyze for big data provides basic data simultaneously.
Described tourist service business include the touring holidays forecast management, tourist resources library management, tourism investment project manage, Tourism consulting management, tourist service project management, tourism planning and management, travelling products issue and reservation management, tourism expert push away Recommend management, intelligent routing management, service quality in tourism management and complain tracing management.The miscellaneous service of tourist service is entered The management of row electronization, develops to information-based, more educated direction.
Described Scenery Management System includes:
Scenic spot resource management module, is used for setting up scenic spot resource electronic data storehouse, and typing simultaneously manages all of trip in scenic spot Idle fund source item;
Contract management module, for carrying out electronic management to tourism contract, by the third party of digital certificate serving grant The Electronic Signature that certification authority authorizes accesses in contract management module;
Operation management module, for being managed to the operation situation at scenic spot, including the electronic disposal of routine matter, one-tenth This management, safety management and human resource management;
For providing interface service function for self-service app, it is connected to the self-service app of described Scenery Management System to each Issue the tourist service data of described Scenery Management System.
Tourist attraction is realized with comprehensive electronic management, it is to avoid the leak of labor management, conveniently various affairs are carried out Tracing management is checked.
The foregoing is only presently preferred embodiments of the present invention, not in order to limit the present invention, all spirit in the present invention and Within principle, any modification, equivalent substitution and improvement made etc., should be included within the scope of the present invention.

Claims (7)

1. a kind of tourist service integrated system is it is characterised in that include cloud data storing platform, cloud data calculating platform, application Service management platform, at least one Scenery Management System and at least one self-service app;
Described cloud data storing platform, is used for setting up tourism data model, by cluster application and distributed file system function Tourism data is managed;
Described cloud data calculating platform, for obtaining the data from application service management platform, and it is flat to access cloud data storage Platform obtains corresponding tourism data, carries out travel information positioning and big data analysis, realizes statistics and the early warning of tourism data, carry For comprehensive travel information service, and related analytical data is sent to application service management platform is processed, in real time more Related data that is new and docking cloud data storing platform;
Described application service management platform, for unifying to each scenic spot according to country's tourism specification and industry standard system Management, obtains and is derived from the data of each Scenery Management System and the data of cloud data calculating platform, and the data obtaining is carried out Arrange and issue;
Described Scenery Management System, for scenic spot is carried out with the management of electronization, including scenic spot resource management, service item pipe Reason, contract management and operation management;One Scenery Management System corresponds to a tourist attraction;
Described self-service app is connected with described Scenery Management System by wireless network, when described self-service app connects a scenic spot pipe The tourist service data of one Scenery Management System during reason system, is downloaded by network.
2. according to claim 1 a kind of tourist service integrated system it is characterised in that described cloud data storing platform bag Include:
Data conversion layer, is allowed to meet cloud data storage standard for carrying out conversion to the described tourism data receiving;
Data interface tier, for providing retrieval and big data access function;
Cloud distributes accumulation layer, for carrying out to tourism data storing, updating, synchronization and backup.
3. according to claim 2 a kind of tourist service integrated system it is characterised in that described cloud data calculating platform bag Include:
Information gathering layer, is derived from the tourism data of application service management platform, and accesses cloud data storing platform and obtain for acquisition Take corresponding data;
Computation model layer, for formulating various Data Analysis Model, algorithm and rule;
Big data analysis layer, for according to different tourism datas and business, according to the model of computation model layer, algorithm and rule Carry out filter analysis, realize statistics and the early warning of tourism data, comprehensive travel information service is provided;
Data distribution layer, is processed for related analytical data is sent to application service management platform, real-time update and The related data of docking cloud data storing platform.
4. according to claim 3 a kind of tourist service integrated system it is characterised in that described application service management platform bag Include:
Various codes and standards, for collecting country's tourism specification and industry standard system, are carried out by tourism codes and standards system Arrange and analyze, so that tourist service is implemented by standard criterion;
Tourist service total management system, is managed collectively for each Scenery Management System integrated;
Tourism system, for formulating various tourist service business by standard criterion, is managed collectively tourist service business, and supervises Pipe service quality in tourism, customizes tourist service plan;
Information gathering delivery system, is derived from the tourism data of Scenery Management System and the number of cloud data calculating platform for obtaining According to being arranged to the data obtaining and issued to corresponding Scenery Management System.
5. according to claim 4 a kind of tourist service integrated system it is characterised in that described tourist service business includes trip Trip holiday forecast management, tourist resources library management, tourism investment project management, travel consulting management, tourist service project management, Tourism planning and management, travelling products issue and reservation management, tourism expert recommend management, intelligent routing management, outing dress Business quality management and complaint tracing management.
6. according to claim 4 a kind of tourist service integrated system it is characterised in that described Scenery Management System includes:
Scenic spot resource management module, is used for setting up scenic spot resource electronic data storehouse, and typing simultaneously manages all of tourism in scenic spot money Source item;
Contract management module, for carrying out electronic management to tourism contract, by the Third Party Authentication of digital certificate serving grant The Electronic Signature that mechanism authorizes accesses in contract management module;
Operation management module, for being managed to the operation situation at scenic spot, including the electronic disposal of routine matter, cost pipe Reason, safety management and human resource management;
Self-service app interface module, for providing interface service function for self-service app, is connected to described scenic spot management system to each The self-service app of system issues the tourist service data of described Scenery Management System.
7. according to claim 6 a kind of tourist service integrated system it is characterised in that Scenery Management System corresponding 0 Individual or multiple self-service app, described self-service app disconnect current connected Scenery Management System by ad hoc fashion and remove and institute State the related data of Scenery Management System.
CN201610748993.XA 2016-08-28 2016-08-28 Tourism service integration system Withdrawn CN106355520A (en)

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107330618A (en) * 2017-06-30 2017-11-07 上海晟柯软件科技有限公司 One kind tourism through train standardized information management method and system
CN111915030A (en) * 2020-07-08 2020-11-10 中山市金马科技娱乐设备股份有限公司 Full life cycle management system of amusement equipment product

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103198385A (en) * 2013-04-12 2013-07-10 江苏圆坤科技发展有限公司 Interactive tourism information management system
CN104899805A (en) * 2015-06-11 2015-09-09 成都中科大旗软件有限公司 Intelligent scenic spot open ecological platform based on cloud computing
CN105427208A (en) * 2015-11-11 2016-03-23 镇江市高等专科学校 Cloud computing based management method for smart travel management system
CN105608643A (en) * 2015-12-15 2016-05-25 广西金中软件有限公司 Intelligent tourism integrated service management platform

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103198385A (en) * 2013-04-12 2013-07-10 江苏圆坤科技发展有限公司 Interactive tourism information management system
CN104899805A (en) * 2015-06-11 2015-09-09 成都中科大旗软件有限公司 Intelligent scenic spot open ecological platform based on cloud computing
CN105427208A (en) * 2015-11-11 2016-03-23 镇江市高等专科学校 Cloud computing based management method for smart travel management system
CN105608643A (en) * 2015-12-15 2016-05-25 广西金中软件有限公司 Intelligent tourism integrated service management platform

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107330618A (en) * 2017-06-30 2017-11-07 上海晟柯软件科技有限公司 One kind tourism through train standardized information management method and system
CN111915030A (en) * 2020-07-08 2020-11-10 中山市金马科技娱乐设备股份有限公司 Full life cycle management system of amusement equipment product

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