CN106339884A - Monitoring device comprehensive management system - Google Patents

Monitoring device comprehensive management system Download PDF

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Publication number
CN106339884A
CN106339884A CN201610744395.5A CN201610744395A CN106339884A CN 106339884 A CN106339884 A CN 106339884A CN 201610744395 A CN201610744395 A CN 201610744395A CN 106339884 A CN106339884 A CN 106339884A
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China
Prior art keywords
monitoring device
module
user
equipment
information
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CN201610744395.5A
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Chinese (zh)
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刘翔
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Individual
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Individual
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Priority to CN201610744395.5A priority Critical patent/CN106339884A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/01Customer relationship services
    • G06Q30/015Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
    • G06Q30/016After-sales
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/20Administration of product repair or maintenance

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  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Human Resources & Organizations (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Marketing (AREA)
  • Strategic Management (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • Economics (AREA)
  • Development Economics (AREA)
  • Finance (AREA)
  • Accounting & Taxation (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention discloses a monitoring device comprehensive management system, which comprises a device adding module, which is used for inputting device serial number after a user purchases and installs monitoring devices and adding and storing the monitoring devices associated with the device serial number to a server; and a device management module, which is used for reading and displaying the added monitoring devices in the server according to the device serial number to enable a user to browse and/or set attribute information of the monitoring devices, wherein the attribute information of the monitoring devices at least comprises device extended warranty limit information, alarm information and/or dealer information. The system allows the users to carry out comprehensive management on the monitoring devices conveniently and quickly, thereby improving user experience.

Description

Monitoring device total management system
Technical field
The present invention relates to safety monitoring equipment control field, particularly to a kind of monitoring device total management system.
Background technology
The change maked rapid progress with security protection industry, the product that safety monitoring equipment (as monitoring camera is first-class) number does not very count Board, technology, product etc. emerges in large numbers market.These similar security type products are thought commercially to occupy a tiny space, not Pursuit sales volume simply.What user needed is not merely a good product, and the after-market product management platform that even more packages carries For good after-sale service, finally give perfect Consumer's Experience.And be also short of at present such technological means and relieve oneself user couple Monitoring device integrated management after sale, improves user experience.
Content of the invention
It is an object of the invention to the above-mentioned deficiency in the presence of overcoming prior art, provide a kind of monitoring device integrated pipe Reason system, it is intended to facilitate user's integrated management to monitoring device after sale, improves user experience.
In order to realize foregoing invention purpose, the technical solution used in the present invention is:
A kind of monitoring device total management system, comprising:
Equipment add module, will be with described equipment sequence for input equipment serial number after user's purchase installation monitoring device Number association monitoring device add be stored in server;
Device management module, has added monitoring device and has shown for being read from server according to described equipment Serial Number The attribute information making user browse and/or arranging monitoring device, the attribute information of described monitoring device at least includes prolonging of equipment Protect year limit information, warning message and/or distributor information.
Preferably, also include: log-in module, buy for user and send personal information to described clothes after installation monitoring device Business device, the legal rear user of personal information described in described server authentication could add monitoring by described equipment add module and set Standby.
Described personal information is included in personal register account number, cell-phone number, email address, micro-signal and contact address at least One.
Preferably, also include: personal information display module, log in for user and after described server success, show described People's information.
Preferably, described device management module includes distributor information provides module, for according to described equipment Serial Number The distributor information having added monitoring device display monitoring equipment is read from server.
Preferably, described device management module also includes alarm message module, for according to described equipment Serial Number from clothes Read, on business device, the warning message adding monitoring device display monitoring equipment.
Described alarm message module is short message alarm module.
Described device management module also includes prolonging guarantor's service module, for being read from server according to described equipment Serial Number Take that adds monitoring device display monitoring equipment to prolong guarantor's year limit information, and/or, bought according to user and prolong guarantor's length of service and repair Prolong guarantor's year limit information described in changing and show.
Described device management module also includes:
Intelligence cloud module, for intelligence cloud number of buying and continue to pay dues, reaches equipment optimal use state.
Described equipment add module also inputs password to described server when inputting described equipment Serial Number;Described server Correctly rear user could add monitoring device by described equipment add module to checking password.
Compared with prior art, beneficial effects of the present invention:
The present invention facilitates user's integrated management to monitoring device after sale, improves user experience.
Brief description:
Fig. 1 is the monitoring device total management system schematic diagram in the embodiment of the present invention.
Fig. 2 is that the monitoring device total management system webpage in the embodiment of the present invention assumes schematic diagram.
Specific embodiment
With reference to specific embodiment, the present invention is described in further detail.But this should not be interpreted as the present invention The scope of above-mentioned theme is only limitted to below example, all models belonging to the present invention based on the technology that present invention is realized Enclose.
The purpose of the present invention is in the Experience Degree improving and improving monitoring device buyer after sale, provides a monitoring device Total management system, realizes the convenient easily comprehensive management to monitoring device of user, improves user experience.
A kind of monitoring device total management system as shown in Figure 1, comprising: equipment add module 101, buys for user After installing monitoring device, the monitoring device associating with described equipment Serial Number interpolation is stored in server by input equipment serial number 102;Device management module 103, adds monitoring device and shows for being read from server 102 according to described equipment Serial Number Show the attribute information making user browse and/or monitoring device being set, the attribute information of described monitoring device at least includes equipment Prolong guarantor's year limit information, warning message and/or distributor information.Such as warning message, the attribute information of equipment, prolong guarantor's information/sell Business's information etc. is prestored in server 102 data base before being.The present invention facilitates user's synthesis to monitoring device after sale Management, improves user experience.
Preferably, also include log-in module, buy for user and send personal information to described clothes after installation monitoring device Business device, the legal rear user of personal information described in described server authentication could add monitoring by described equipment add module and set Standby.
Described personal information is included in personal register account number, cell-phone number, email address, micro-signal and contact address at least One.
Preferably, also include: personal information display module, log in for user and after described server success, show described People's information.
Preferably, described device management module includes distributor information provides module, for according to described equipment Serial Number The distributor information having added monitoring device display monitoring equipment is read from server.
Preferably, described device management module also includes: alarm message module, for according to described equipment Serial Number from clothes Read, on business device, the warning message adding monitoring device display monitoring equipment.Described alarm message module is short message alarm Module.
Described device management module also includes prolonging guarantor's service module, for being read from server according to described equipment Serial Number Take that adds monitoring device display monitoring equipment to prolong guarantor's year limit information, and/or, bought according to user and prolong guarantor's length of service and repair Prolong guarantor's year limit information described in changing and show.
Described device management module also includes intelligence cloud module, for intelligence cloud number of buying and continue to pay dues, reaches equipment optimal use State.Described equipment add module also inputs password to described server when inputting described equipment Serial Number;Described server is tested Correctly rear user could add monitoring device by described equipment add module to card password.
With reference to a specific embodiment, the present invention is described.
Monitoring device total management system in the present embodiment is shown with website and webpage and presents, referring to Fig. 2, including homepage mould Block, individual center module, my EM equipment module, distributor's module, prolong guarantor service module, intelligence cloud service module, short message service mould Block.Described homepage module refers to represent system latest activity page product page etc., and described individual center module refers to that user can be certainly By managing essential information of oneself etc., it is a series of that my EM equipment module described refers to that user freely manages monitoring device bought etc. Subsidiary product, described distributor's module refers to corresponding distributor user's particular module, and the described guarantor's service module that prolongs refers to that user buys Monitoring product after a series of equipment the service of continuity after sale, described intelligence cloud service module be user buy monitoring product Subordinated service (intelligence cloud continues to pay dues, and intelligence cloud is bought, and prolongs guarantor's service, short message service, installs service etc.), described short message service module is purchase The monitoring product bought corresponds to SMS alarm.
1. user, after buying monitoring product, can directly register login system, is registered by mobile phone or mail he, Then activation account login system, enters homepage (1).Main process of realizing is embodied in: if user selects mobile telephone registration, After input handset number, click on and obtain identifying code, there is a timing routine on our backstages, timing sends mobile phone identifying code, uses After family receives identifying code within the very first time, input validation code.Inside is mated, and judges whether identifying code is expired etc., After complete user's registration, we pass through Microsoft's user management mechanism, by account number cipher digital encryption, safe storage data base;False As user selects mailbox to register, directly input email address, succeed in registration.Subsequently our backstages have a timing to send mail Program, checks mail queue, sends corresponding activation mail, and user needs to enter mailbox deexcitation account.So could successfully step on Land website.Except mobile phone and mailbox log in, we can also be logged in using the pet name, after each user's first time successful log, The setting pet name.Next time just can directly be logged in the pet name, and the process of implementing is embodied in: if the input pet name, we are from data Mate the corresponding account information of the pet name in storehouse, then pass therethrough coupling account and password, be finally completed user and log in, more just Just quick.
2., in entrance system, user can check and change personal information in individual center module, and personal information content is filled out Write the information sharing (2) being directly connected to other modules.Main process of realizing is embodied in: behind user's successful log website, can To see the individual center page from backstage, above some attributes (pet name, account, mailbox, wechat, phone number, address etc.) Very comprehensive personal information management, these information relationships to afterwards prolong guarantor service and install service etc.
3. can add and bind the equipment of oneself by EM equipment module after user's purchase of equipment, manage the equipment of oneself, (by adding triumphant acute hearing cloud number, system detectio cloud number connects, and user data corresponds to reach the use equipment that safety trusts whenever and wherever possible Username and password, successfully add bound device.Operation one hurdle can select to access, editor, and check in detail.Select Access, just can easily be have viewed by the video camera that webpage connects oneself;Also edit and check the base changing corresponding video camera This information;) (3) main process of realizing is embodied in: the equipment Serial Number of user input oneself and password, will be from inside program In data base, matching unit serial number whether there is, if it does, our acquiescences carry out next step, whether checking equipment is online, We pass through serial number, remotely carry out device request, see whether the information of return shows online, if online, add successfully, Otherwise point out Bind Failed.Just can browse on webpage and arrange afterwards equipment attribute (base attribute include image other Name and the modification of login password).
Equipment on-line sends heartbeat packet by website backstage if it is possible to be normally received the heartbeat packet of equipment return, we Think that equipment is in presence.
Equipment send information to server in working order automatically makes user can understand the information of equipment from server And control it.
4. user can be checked by distributor's module or buy and best suit the after-sale service of oneself.(4) main reality Existing process is embodied in: distributor's screening function, and I passes through complicated canonical coupling, by some spies of screening and sequencing distributor that sort Different information (such as has angel's service, if visit and pick up by oneself, if support locally-installed, area search, name search, contact person Search, telephone number search etc.) and search (fuzzy query, like sentence that data base carries is inquired about) find the warp that user wants to look for Pin business (refers to meet user and searches plain condition, such as user's search District of Shanghai, then the distributor inquiring is exactly that user wants to look for The distributor in Shanghai), check service and product that corresponding distributor provides etc..
5. user can also pass through intelligence cloud service module, intelligence cloud number of buying and continue to pay dues, and reaches equipment optimal use state. (optimal use state is equipment and can normally play, and when equipment corresponding intelligence cloud use is expired, this equipment cannot be just Often employ, then need user voluntarily to continue to pay dues, cloud platform can be passed through, corresponding app software, wechat public number etc. is continued to pay dues Operation, Alipay, app software support appstore are supported in website, and wechat pays, and Alipay pays, and wechat public number is supported micro- Letter pays.After successfully continuing to pay dues, our backstages can add to the intelligence cloud number that user continues to pay dues and continue to pay dues the time accordingly, such equipment is with regard to energy Reach optimal use state
(5) main process of realizing is embodied in: all of pay we by calling Alipay webpage payment interface, user Under complete order, the order of production is saved in data base for we, and forms the payment page, passes to Alipay payment interface, The payment page jumping to Alipay offer is paid, and after completing to pay, Alipay awards readjustment, jumps to our own Pay the page after success, user can view the specific job details of payment.In payment module, I strict in accordance with Pay precious payment arrangement, the two-way payment certificate providing by Alipay official, transaction each time is required for doing one with Alipay Secondary payment certificate coupling, is finally completed the secure payment of user, we necessarily guarantee the safety of payment of user.(in cloud platform All related payments are directed to Alipay payment technology, do not have other associations.)
6. user can also pass through short message service, buys alarming short message, improves monitoring and the promptness of monitoring device. (6) main process of realizing is embodied in: in order to user can easily real-time reception to the warning message of equipment, we provide excellent The SMS alarm service of favour.(cloud platform backstage has an equipment to set out alert program, when equipment infrared facility has captured movement Object is that equipment can send a warning message automatically to background program through photographic head, and background program is then by all of warning Information is stored in data base, if user has opened SMS alarm function, we then can read data from data base, in real time with short The mode of letter is sent to user.Short message sending is realized by third party.
7. user also can be by prolonging the maintenance usage cycles protecting service module extension device.(7) main realize procedure body Present: user, in prolonging guarantor's page, is selected oneself existing equipment, or added by equipment Serial Number, radical in program First obtain equipment expired time give optimal prolong guarantor's time limit, user places an order after payment, and data base changes equipment accordingly Prolong guarantor's time limit.
Using the invention is intended to embodying the management to equipment for the user, user can be obtained higher after buying monitoring product Additional experience, this invention can be formulated the concentration statistical analysiss of all users and provide best Additional Services again for user. The present invention is a part for protection and monitor field again, also in the development pushing security protection industry, user can be allowed fully to experience not single Single is to buy to experience obtained from product, but strengthens user's autonomous management and Complete customization service experience.
The monitoring device total management system of the present invention has user management module the most perfect, simple and convenient above flow process Registration log in, on technological layer, we sufficiently put forward the user management mechanism of work(with Microsoft, and password encryption technology more can be protected Protect the privacy of user.The promptness of user can embody in letter in station and SMS.Our system is departing from base This user management aspect, development innovation on this basis, incorporate new management technique scheme and module.The most perfect It is Yan Bao and installation service (the i.e. identification information of the monitoring device to be checked that receive user is inputted by terminal;According to described mark Knowledge information is installed from least one monitoring device prestoring and is inquired about the prison corresponding with described identification information service provider's information The installation service provider information of control equipment, if finding, returns described installation service provider information to user), prolong guarantor's service specific to product Product, Additional Services etc., I fully demonstrates the design of hommization to install service, and from screening servicing etc., these can preferably allow User experiences the maximum convenience that this system gives.
Above in conjunction with accompanying drawing, the specific embodiment of the present invention is described in detail, but the present invention has been not restricted to State embodiment, in the case of the spirit and scope without departing from claims hereof, those skilled in the art can make Go out various modifications or retrofit.

Claims (10)

1. a kind of monitoring device total management system is it is characterised in that include:
Equipment add module, buying input equipment serial number after installation monitoring device for user will be closed with described equipment Serial Number The monitoring device interpolation of connection is stored in server;
Device management module, has added monitoring device and has shown use for being read from server according to described equipment Serial Number Family browses and/or arranges the attribute information of monitoring device, and the attribute information of described monitoring device at least includes prolonging of equipment and protects year Limit information, warning message and/or distributor information.
2. monitoring device total management system according to claim 1 is it is characterised in that also include:
Log-in module, buys for user and sends personal information to described server after installation monitoring device, described server is tested Demonstrate,prove the legal rear user of described personal information and monitoring device could be added by described equipment add module.
3. monitoring device total management system according to claim 2 is it is characterised in that described personal information includes individual At least one of register account number, cell-phone number, email address, micro-signal and contact address.
4. monitoring device total management system according to claim 2 is it is characterised in that also include:
Personal information display module, logs in for user and shows described personal information after described server success.
5. monitoring device total management system according to claim 2 is it is characterised in that described device management module bag Include:
Distributor information provides module, has added monitoring device and has shown for being read from server according to described equipment Serial Number Show the distributor information of monitoring device.
6. monitoring device total management system according to claim 5 is it is characterised in that described device management module also wraps Include:
Alarm message module, has added monitoring device display monitoring for reading from server according to described equipment Serial Number The warning message of equipment.
7. monitoring device total management system according to claim 6 is it is characterised in that described alarm message module is short Information alert module.
8. monitoring device total management system according to claim 5 is it is characterised in that described device management module also wraps Include:
Prolong guarantor's service module, add monitoring device display monitoring for reading from server according to described equipment Serial Number Year limit information is protected in prolonging of equipment, and/or, buy to prolong according to user and prolong guarantor's year limit information described in guarantor's length of service modification and show.
9. monitoring device total management system according to claim 5 is it is characterised in that described device management module also wraps Include:
Intelligence cloud module, for intelligence cloud number of buying and continue to pay dues, reaches equipment optimal use state.
10. the monitoring device total management system according to any one of claim 1-9 is it is characterised in that described equipment adds Plus module also inputs password to described server when inputting described equipment Serial Number;Described server authentication password correctly rear user Monitoring device could be added by described equipment add module.
CN201610744395.5A 2016-08-26 2016-08-26 Monitoring device comprehensive management system Pending CN106339884A (en)

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Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107833456A (en) * 2017-10-19 2018-03-23 东峡大通(北京)管理咨询有限公司 Vehicle monitoring device management method, device and machinable medium
CN108024140A (en) * 2017-12-14 2018-05-11 广州华多网络科技有限公司 A kind of live broadcasting method and system
CN110751296A (en) * 2018-07-23 2020-02-04 上海君昇电子信息工程有限公司 Weak current security engineering management system and method based on mobile internet BS framework
CN110826822A (en) * 2018-07-23 2020-02-21 上海君昇电子信息工程有限公司 Weak current security engineering management system and method based on BS framework
CN112700249A (en) * 2019-10-23 2021-04-23 腾讯科技(深圳)有限公司 Order information management method, device and system and storage medium
US20210133748A1 (en) * 2019-04-19 2021-05-06 Chian Chiu Li Payment Systems And Methods for In-Store And Online Purchases

Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN105635297A (en) * 2016-01-11 2016-06-01 深圳诺康医疗设备有限公司 Terminal device control method and system

Patent Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN105635297A (en) * 2016-01-11 2016-06-01 深圳诺康医疗设备有限公司 Terminal device control method and system

Cited By (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107833456A (en) * 2017-10-19 2018-03-23 东峡大通(北京)管理咨询有限公司 Vehicle monitoring device management method, device and machinable medium
CN108024140A (en) * 2017-12-14 2018-05-11 广州华多网络科技有限公司 A kind of live broadcasting method and system
CN110751296A (en) * 2018-07-23 2020-02-04 上海君昇电子信息工程有限公司 Weak current security engineering management system and method based on mobile internet BS framework
CN110826822A (en) * 2018-07-23 2020-02-21 上海君昇电子信息工程有限公司 Weak current security engineering management system and method based on BS framework
US20210133748A1 (en) * 2019-04-19 2021-05-06 Chian Chiu Li Payment Systems And Methods for In-Store And Online Purchases
US11568409B2 (en) * 2019-04-19 2023-01-31 Chian Chiu Li Payment systems and methods for in-store and online purchases
CN112700249A (en) * 2019-10-23 2021-04-23 腾讯科技(深圳)有限公司 Order information management method, device and system and storage medium
CN112700249B (en) * 2019-10-23 2023-09-05 腾讯科技(深圳)有限公司 Order information management method, device and system and storage medium

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Application publication date: 20170118