CN106302333A - The processing method of media session, device and system - Google Patents

The processing method of media session, device and system Download PDF

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Publication number
CN106302333A
CN106302333A CN201510267401.8A CN201510267401A CN106302333A CN 106302333 A CN106302333 A CN 106302333A CN 201510267401 A CN201510267401 A CN 201510267401A CN 106302333 A CN106302333 A CN 106302333A
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China
Prior art keywords
banquet
equipment
attending
media
media capability
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CN201510267401.8A
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Chinese (zh)
Inventor
龙院海
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Huawei Technologies Co Ltd
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Huawei Technologies Co Ltd
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Application filed by Huawei Technologies Co Ltd filed Critical Huawei Technologies Co Ltd
Priority to CN201510267401.8A priority Critical patent/CN106302333A/en
Priority to PCT/CN2016/079199 priority patent/WO2016188253A1/en
Publication of CN106302333A publication Critical patent/CN106302333A/en
Pending legal-status Critical Current

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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L9/00Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols
    • H04L9/40Network security protocols
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/1066Session management

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Computer Security & Cryptography (AREA)
  • Business, Economics & Management (AREA)
  • General Business, Economics & Management (AREA)
  • Multimedia (AREA)
  • Computer And Data Communications (AREA)
  • Medical Treatment And Welfare Office Work (AREA)

Abstract

The embodiment of the present invention provides the processing method of a kind of media session, device and system, and the processing method of this media session includes: current access device detection target is attended a banquet the most available free equipment of attending a banquet in group;If detecting there is idle first and attend a banquet equipment in described target group of attending a banquet, then current access device is according to media capability condition set in advance, it is judged that whether the described first equipment of attending a banquet meets described media capability condition;If judging, described first equipment of attending a banquet meets described media capability condition, then attend a banquet at customer equipment and described first and between equipment, set up media session, judged according to the media capability condition preset by current access device, automatically the media session of access device is transferred or sought help in the case of meeting condition, be effectively improved the efficiency that media session processes.

Description

The processing method of media session, device and system
Technical field
The present embodiments relate to network technology, particularly relate to the processing method of a kind of media session, device And system.
Background technology
In various liaison centres, for customer equipment can by multiple access means, specifically include voice, Audio frequency and video, Email, Web Chat, Desktop Share etc..At customer equipment with attend a banquet between equipment, permissible There is media communication mode, such as audio frequency, video, Web, Desktop Share etc. simultaneously.Attending a banquet When equipment and customer equipment carry out media session, it may occur however that needs of currently attending a banquet are sought help or shift Request, with the problem quickly assisting client to solve to be correlated with.
Fig. 1 is media session switching schematic diagram in prior art, as it is shown in figure 1, at customer equipment and seat When seat device A carries out Multimedia session, if now seat device A and need by Multimedia session shift Or seek help other attend a banquet equipment time, device A of attending a banquet can directly select certain from relevant equipment of attending a banquet Specifically attend a banquet equipment, owing to seat device A can check the media capability of relevant equipment of attending a banquet, so Select the equipment of attending a banquet matched with current media session ability, it is possible to owning current client device Media capability transfer, target of seeking help are attended a banquet on equipment.Such as, customer equipment and device A of attending a banquet are being entered Row audio frequency and video, Desktop Share session, device A of now attending a banquet needs to seek help, when shifting, can select tool Standby audio frequency and video, the seat device B of Desktop Share ability (rather than select the seat only possessing audio frequency and video ability Seat equipment C) so through transfer after, customer equipment and attend a banquet equipment B be still able to keep audio frequency and video, The session of Desktop Share continues.If seeking help, then seat device A and seat device B can carry out sound Video, the session of Desktop Share, or customer equipment, seat device A and seat device B carry out tripartite Audio frequency and video, Desktop Share session.
But, existing technology is when seat device carries out media session, if seat device needs Seek help, transfer operation, then in order to ensure the continuity of client media session, need the behaviour of seat device A Making a look up screening as personnel, manual selection from other are correlated with equipment of attending a banquet possesses current media session energy The specific seat device of power, could transfer successfully by media session, cause the efficiency that media session processes relatively Low.
Summary of the invention
The embodiment of the present invention provides the processing method of a kind of media session, device and system, is used for solving now Have in technology, during media session switching, need operator to make a look up screening, manual from other relevant seats Seat equipment selects the specific seat device possessing current media session ability, media session could be transferred Success, the problem that the treatment effeciency that causes media session to be transferred is relatively low.
First aspect present invention provides the processing method of a kind of media session, including:
Current access device detection target is attended a banquet the most available free equipment of attending a banquet in group;
If described current access device detects described target there is idle first and attend a banquet equipment in group of attending a banquet, Then according to media capability condition, it is judged that whether the described first equipment of attending a banquet meets described media capability condition;
If described current access device judges that described first equipment of attending a banquet meets described media capability condition, Then attend a banquet at customer equipment and described first and between equipment, set up media session.
In conjunction with first aspect, in the first possible embodiment of first aspect, described media capability Condition includes prerequisite media capability and optional media capability;Judge described in then that described first sits Seat equipment meets described media capability condition, including:
Described first equipment of attending a banquet meets described prerequisite media capability, and meets described optional matchmaker Ability of immigrants;Or,
Described first equipment of attending a banquet meets described prerequisite media capability, but be unsatisfactory for described optionally Media capability.
In conjunction with the first possible embodiment of first aspect or first aspect, in the second of first aspect Plant in possible embodiment, also include:
If described current access device judges that described first equipment of attending a banquet is unsatisfactory for described media capability bar Part, then continue detection target and attend a banquet the most available free equipment of attending a banquet in group, until detecting that described target is sat There is idle second and attend a banquet equipment in seat group;
Described current access device judges whether the described second equipment of attending a banquet meets described media capability condition, If judging, described second equipment of attending a banquet meets described media capability condition, then at customer equipment and described the Two attend a banquet sets up media session between equipment.
In conjunction with first aspect, first aspect the first and the second in any one possible embodiment, In the third possible embodiment of first aspect, described attending a banquet with described first at customer equipment sets Set up media session between Bei, specifically include:
The media session of described customer equipment with described current access device is broken by described current access device Open, and attend a banquet at described customer equipment and described first and between equipment, set up new media session;Or,
Described current access device attend a banquet described first equipment access described customer equipment currently connect with described Enter the media session of equipment.
In conjunction with first aspect, first aspect the first to any one the possible embodiment in the third, In the 4th kind of possible embodiment of first aspect, the media capability that described media capability condition includes Webpage, audio frequency, video, Desktop Share and mobile subscriber is had to access.
Second aspect present invention provides the processing means of a kind of media session, including:
Detection module, is used for detecting target and attends a banquet the most available free equipment of attending a banquet in group;
For described detection module, judge module, if detecting that described target is attended a banquet the first of the group existence free time Attend a banquet equipment, then according to media capability condition set in advance, it is judged that the described first equipment of attending a banquet is the fullest The described media capability condition of foot;
For described judge module, processing module, if judging that described first equipment of attending a banquet meets described media Ability condition, then attend a banquet at customer equipment and described first and set up media session between equipment.
In conjunction with second aspect, in the first possible embodiment of second aspect, described media capability Condition includes prerequisite media capability and optional media capability;The most described judge module specifically for:
Judge that described first equipment of attending a banquet meets described prerequisite media capability, and meet described optional Media capability;Or,
Judge that described first equipment of attending a banquet meets described prerequisite media capability, but can described in being unsatisfactory for The media capability of choosing.
In conjunction with the first possible embodiment of second aspect or second aspect, in the second of second aspect Planting in possible embodiment, described detection module is additionally operable to judge described first at described judge module After the equipment of attending a banquet is unsatisfactory for described media capability condition, continues detection target and attend a banquet the most available free in group Attend a banquet equipment, until detecting that described target group of attending a banquet exists idle second and attends a banquet equipment;
Described judge module is additionally operable to judge whether the described second equipment of attending a banquet meets described media capability bar Part, if judging, described second equipment of attending a banquet meets described media capability condition, and the most described processing module is also Media session is set up between equipment for attending a banquet at customer equipment and described second.
In conjunction with second aspect, second aspect the first and the second in any one possible embodiment, In the third possible embodiment of second aspect, described processing module specifically for:
The media session of described customer equipment and current access device is disconnected, and at described customer equipment and Described first attends a banquet sets up new media session between equipment;Or,
Equipment of attending a banquet described first accesses the media meeting of described customer equipment and described current access device Words.
Third aspect present invention provides the processing system of a kind of media session, including: customer equipment, target The group of the attending a banquet processing means with any one media session described in possible embodiment of second aspect;Described Media group of attending a banquet includes at least one equipment of attending a banquet.
The processing method of media session, device and the system that the present invention provides, current access device is by inspection Survey target to attend a banquet the idle seating equipment in group, it is judged that idle first detected equipment of attending a banquet is the fullest The media capability condition that foot is preset, if the first equipment of attending a banquet meets this media capability condition, then client Equipment and first is attended a banquet and is set up media session between equipment, by current access device according to the media preset Ability condition judges, automatically carries out the media session of access device turning in the case of meeting condition Connect or seek help to other equipment, being effectively improved the efficiency that media session processes.
Accompanying drawing explanation
In order to be illustrated more clearly that the embodiment of the present invention or technical scheme of the prior art, below will be to reality The accompanying drawing used required for executing in example or description of the prior art does one and introduces simply, it should be apparent that under, Accompanying drawing during face describes is some embodiments of the present invention, for those of ordinary skill in the art, On the premise of not paying creative work, it is also possible to obtain other accompanying drawing according to these accompanying drawings.
Fig. 1 is media session switching schematic diagram in prior art;
Fig. 2 is the flow chart of the processing method embodiment one of media session of the present invention;
Fig. 3 is the system schematic of media session of the present invention;
Fig. 4 is the flow chart of processing method one example of media session of the present invention;
Fig. 5 is the structural representation of the processing means embodiment one of media session of the present invention;
Fig. 6 is the structural representation of the processing equipment embodiment one of media session of the present invention;
Fig. 7 is the configuration diagram of the processing system embodiment one of media session of the present invention.
Detailed description of the invention
For making the purpose of the embodiment of the present invention, technical scheme and advantage clearer, below in conjunction with this Accompanying drawing in bright embodiment, is clearly and completely described the technical scheme in the embodiment of the present invention, Obviously, described embodiment is a part of embodiment of the present invention rather than whole embodiments.Based on Embodiment in the present invention, those of ordinary skill in the art are obtained under not making creative work premise The every other embodiment obtained, broadly falls into the scope of protection of the invention.
The solution of the present invention, for attending a banquet when carrying out media session, can be media session, application Seek help at needs of currently attending a banquet, in the case of transfer operation.Realize the system architecture of the program is at least wrapped Include customer equipment, current access device and include that the target of at least one other equipment of attending a banquet is attended a banquet group, System later is installed in each equipment, including IP call center (English: IP CallCenter, letter Claim: IPCC), Web access, desktop access etc..Under this architecture, it is described in detail below the present invention's Implementation.
Fig. 2 is the flow chart of the processing method embodiment one of media session of the present invention, as in figure 2 it is shown, should Concretely comprising the following steps of method:
S101: current access device detection target is attended a banquet the most available free equipment of attending a banquet in group.
In the present embodiment, current access device has accessed the media session of customer equipment, is currently connecing Enter equipment and can not process the request of customer equipment, or when needing other equipment of attending a banquet to help, need Current media session transfer or target of seeking help are attended a banquet other equipment of attending a banquet in group, then need inspection Survey target to attend a banquet the most available free equipment of attending a banquet in group, in order to follow-up continuation operates.
S102: group of attending a banquet exists idle first and attends a banquet equipment if current access device detects described target, Then according to media capability condition, it is judged that whether the described first equipment of attending a banquet meets described media capability condition.
In the present embodiment, this media capability condition can be set in advance, it is also possible to is to do at needs Media session obtain the when of process temporarily will by transfer or seek help to equipment of attending a banquet media to be met Ability condition, depending on the Dialog request of this customer equipment, free detecting target to attend a banquet in group not to be During not busy equipment of attending a banquet, then wait and continue to detect whether available free equipment, if be detected that target is attended a banquet There is the first of the free time in group attends a banquet equipment, then judge according to the media capability condition preset, it is judged that Whether this first equipment of attending a banquet meets above-mentioned media capability condition.Generally this media capability condition Can be the implied terms being pre-configured with, i.e. which media capability be acquiescence meet, it is also possible to be to be currently accessed The user of equipment is the condition of option and installment before switching.
S103: if current access device judges that described first equipment of attending a banquet meets described media capability condition, Then attend a banquet at customer equipment and described first and between equipment, set up media session.
In the present embodiment, if current access device judge first attend a banquet equipment meet, then be currently accessed Equipment is attended a banquet at customer equipment and first and is set up media session between equipment, will customer equipment and currently connecing Enter the media between equipment to be transferred to first and attend a banquet equipment, or seek help that this first is attended a banquet equipment, if not Meet, then whether the equipment of attending a banquet detecting other free time meets above-mentioned media capability condition, according to above-mentioned Step S102-S103, until completing the switching of this media session.
The processing method of the media session that the present embodiment provides, by current access device according to the matchmaker preset Ability of immigrants condition judges, is automatically carried out by the media session of access device in the case of meeting condition Switching or seek help, customer equipment and select first attend a banquet and set up media session between equipment, i.e. Attend a banquet initiation transfer, seek help operation time, it is possible to the most as soon as possible ensure customer equipment with in the contact Multimedia session between the attending a banquet of the heart is persistently carried out, and is effectively improved the efficiency that media session processes.
On the basis of above-described embodiment, in the embodiment two of the processing method of media session of the present invention, Described media capability condition includes prerequisite media capability and optional media capability.Refer specifically to Can configure whether certain media capability must is fulfilled for, or certain media capability is optional satisfied feelings Condition, such as: current customer equipment and the media capability of the multimedia session of access device be audio frequency and video, Web and Desktop Share, can configure audio frequency and video and Desktop Share for must being fulfilled for, the most prerequisite Media capability includes audio frequency and video and Desktop Share;Can configure Web is optional condition, i.e. optional matchmaker Ability of immigrants includes Web.The media capability that above-mentioned media capability condition includes have webpage, audio frequency, video, One or more in Desktop Share, also includes other media capability extended, such as: mobile subscriber connects Enter.
Therefore, in embodiment one in S103, it is judged that described first equipment of attending a banquet meets described media capability Condition, specifically includes:
The first situation: described first equipment of attending a banquet meets described prerequisite media capability, and meets Described optional media capability.With the above-mentioned example that is exemplified as, the first of current idle attend a banquet equipment i.e. meet must The media capability audio frequency and video that must possess and Desktop Share, also meet optional media capability Web.
The second situation: described first equipment of attending a banquet meets described prerequisite media capability, but discontented The described optional media capability of foot.With the above-mentioned example that is exemplified as, the first of current idle attend a banquet equipment meet must The media capability audio frequency and video that must possess and Desktop Share, but it is unsatisfactory for optional media capability Web.
In actual applications, if the equipment of attending a banquet meeting the first situation being detected in target attends a banquet group, Then directly directly it is transferred to meet the first situation by the media session of current access device Yu customer equipment Attend a banquet equipment, or this equipment of attending a banquet meeting the first situation is accessed current access device and client sets Standby media session, forms the media session that three method, apparatus are the most online;If do not had in target attends a banquet group The equipment of attending a banquet meeting the first situation detected, and the equipment of attending a banquet meeting the second situation detected, Then directly it is transferred to meet attending a banquet of the second situation by the media session of current access device with customer equipment Equipment, or the equipment of attending a banquet meeting the second situation is linked into current access device and customer equipment In media session.
Separately, on the basis of above-mentioned two embodiment, if judging that this first attends a banquet equipment not by S102 Meet above-mentioned media capability condition, when first situation that is i.e. unsatisfactory for also is unsatisfactory for the second situation, according under The step in face processes:
If described current access device judges that described first equipment of attending a banquet is unsatisfactory for described media capability bar Part, then continue target and attend a banquet the most available free equipment of attending a banquet in group, until detecting that described target is attended a banquet group There is idle second to attend a banquet equipment;
Described current access device judges whether the described second equipment of attending a banquet meets described media capability condition, If judging, described second equipment of attending a banquet meets described media capability condition, then at customer equipment and described the Two attend a banquet sets up media session between equipment.
The processing method of the media session that the present invention provides, has expanded as the matchmaker between client and liaison centre Know from experience words, seat device initiate transfer, seek help operation time, it is possible to farthest ensure client and Lian Persistently the carrying out of Multimedia session between the seat of network center, thus persistently keep wound to the associated session of client Make condition, improved issue handling efficiency, improve the satisfaction of client.
On the basis of above-described embodiment, below especially exemplified by the media meeting of several concrete example explanation present invention The scheme of the processing method of words.
Fig. 3 is the system schematic of media session of the present invention, as it is shown on figure 3, this system includes, extremely A few customer equipment, has the group of attending a banquet of N number of equipment of attending a banquet, the matchmaker of each equipment of attending a banquet attended a banquet in group Ability of immigrants is not identical, and customer equipment may carry out media session with the most a certain equipment, As it is shown on figure 3, this customer equipment carries out media session with current access device, this is currently accessed and sets Get everything ready the media capability of Web, audio frequency and video, Desktop Share.
Seat group possesses seat device 1, seat device 2, seat device 3, seat device 4, seat Multiple seats such as equipment N, each seat device has different media capability, and such as seat device 1 has Standby Web talk, audio frequency and video ability;Seat device 2 possesses Web talk, audio frequency and video, Desktop Share Ability etc..
Fig. 4 is the flow chart of processing method one example of media session of the present invention, as shown in Figure 4, at figure Under framework shown in 3, current access device can carry out operation of transferring or seek help, and this example is with switching As a example by, current access device selects seat group to transfer, and system processes according to following flow process:
S201: be transferred to group of attending a banquet;
Current access device initiates switch over operation to certain seat group, from the current and conversation media of client, Select prerequisite media capability after transfer (namely after transfer, client and be transferred between seat and can continue Renew media capability), such as shown in following table:
Current media ability The most prerequisite media capability
Audio frequency and video It is
Web No
Desktop Share It is
S202: the most available free equipment of attending a banquet of group of attending a banquet;
The equipment of attending a banquet that group that what detection was to be transferred to attend a banquet is the most available free, if group of currently attending a banquet is available free Seat device, then perform step S203, first selects possess the seat all mating media capability in seat group Seat equipment, is then forwarded to this equipment of attending a banquet by media session, without all coupling media capability Attend a banquet equipment, then perform S204, but have relevant seat, i.e. meet prerequisite media capability, then Directly this media session is distributed to this seat device.
If be detected that there is no idle seating, or there is no relevant attending a banquet, then carry out the operation of S206
S203: selecting to attend a banquet possesses the seat device all mating media capability in group;
Attend a banquet equipment if there is this kind, then directly media session is distributed to this seat device;If this Time not this kind of seat device, then wait of ranking.
S204: selecting to attend a banquet possesses the equipment of attending a banquet of necessary media capability in group;
Attend a banquet equipment if there is this kind, then directly media session is distributed to this seat device;If this Time not this kind of seat device, then wait of ranking.
If seat group does not has the media capability of the idle seat in idle seat device, or seat group When can not meet needs, wait of the most all ranking.
S205: distribute this equipment of attending a banquet;
S206: wait in line;
S207: check whether and meet media capability requirement;
When waiting in line, if there being seat device that free time, the then seat device that systems inspection is idle occur Media capability whether meet the media capability requirement of current access device initiating transfer, if met, Then session is distributed to this seat device;Otherwise continue to wait in line next seat device idle.
If during waiting in line, queue up time-out or user's releasing session, then terminate the behaviour that this time transfers Make.
If carrying out seeking help process, it is similar with said process with operation that it realizes principle.
On the basis of said process, seek help if current access device initiates tripartite to group of attending a banquet, instruction Media capability is as shown in the table:
Current media ability The most prerequisite media capability
Audio frequency and video It is
Web It is
Desktop Share It is
The equipment of attending a banquet i.e. requiring target is provided simultaneously with Web, audio frequency and video, Desktop Share ability.Due to mesh In standard seat seat group, only seat device 2 possesses Web, audio frequency and video, three kinds of media capability of Desktop Share, So only when seat device 2 is idle, building between customer equipment, current access device, seat device 2 Erecting the Multimedia session of tripartite, 3 can hear sound each other, it can be seen that the video of the other side, meanwhile, The Desktop Share of one party can be seen, Web Chat talk etc. can also be carried out simultaneously.
The processing method of the media session that the present invention provides, has expanded as matchmakers many between subscriber equipment and liaison centre Know from experience words, seat device initiate transfer, seek help operation time, it is possible to farthest ensure client and Lian Persistently the carrying out of Multimedia session between the seat device of network center, thus persistently protect to the associated session of client Hold the condition of creating, improve the treatment effeciency of media session, improve the satisfaction of client.
Fig. 5 is the structural representation of the processing means embodiment one of media session of the present invention, as it is shown in figure 5, The processing means 10 of this media session, including: detection module 11, judge module 12 and processing module 13;
Detection module 11, is used for detecting target and attends a banquet the most available free equipment of attending a banquet in group;
For described detection module, judge module 12, if detecting that described target group of attending a banquet exists idle the One attends a banquet equipment, then according to media capability condition set in advance, it is judged that whether described first attend a banquet equipment Meet described media capability condition;
For described judge module, processing module 13, if judging that described first equipment of attending a banquet meets described matchmaker Ability of immigrants condition, then attend a banquet at customer equipment and described first and set up media session between equipment.
The processing means of the media session that the present embodiment provides is for performing the arbitrary shown side of Fig. 2 to Fig. 4 The technical scheme of method embodiment, it is similar with technique effect that it realizes principle, by judge module according to presetting Media capability condition carry out judging the idle seating equipment that detection module detects, meeting the feelings of condition Automatically process module under condition the media session of access device is transferred or sought help, at customer equipment and First selected is attended a banquet and sets up media session between equipment, i.e. attend a banquet initiation transfer, seek help operation time, Can ensure that the Multimedia session between the attending a banquet of customer equipment and liaison centre continues the most as soon as possible Carry out, be effectively improved the efficiency that media session processes.
In the embodiment two of the processing means of media session of the present invention, on the basis of above-described embodiment, Described media capability condition includes prerequisite media capability and optional media capability;The most described judgement Module 12 specifically for:
Judge that described first equipment of attending a banquet meets described prerequisite media capability, and meet described optional Media capability;Or,
Judge that described first equipment of attending a banquet meets described prerequisite media capability, but can described in being unsatisfactory for The media capability of choosing.
Optionally, described detection module 11 is additionally operable to judge that described first attends a banquet and set at described judge module Standby be unsatisfactory for described media capability condition after, continue detection target the most available free attending a banquet in group of attending a banquet and set Standby, until detecting that described target group of attending a banquet exists idle second and attends a banquet equipment;
Described judge module 12 is additionally operable to judge whether the described second equipment of attending a banquet meets described media capability Condition, if judging, described second equipment of attending a banquet meets described media capability condition, the most described processing module Being additionally operable to attends a banquet at customer equipment and described second sets up media session between equipment.
Optionally, described processing module 13 specifically for:
The media session of described customer equipment and current access device is disconnected, and at described customer equipment and Described first attends a banquet sets up new media session between equipment;Or,
Equipment of attending a banquet described first accesses the media meeting of described customer equipment and described current access device Words.
The processing means of the media session that the present embodiment provides is for performing the arbitrary shown side of Fig. 2 to Fig. 4 The technical scheme of method embodiment, it is similar with technique effect that it realizes principle, does not repeats them here.
Fig. 6 is the structural representation of the processing equipment embodiment one of media session of the present invention, as shown in Figure 6, The processing equipment 20 of this media session, including: processor 21 and memorizer 22;
Processor 21, is used for detecting target and attends a banquet the most available free equipment of attending a banquet in group;
If processor 21 is additionally operable to detect described target there is idle first and attend a banquet equipment, then in group of attending a banquet According to media capability condition set in advance, it is judged that whether the described first equipment of attending a banquet meets described media energy Power condition;
If for described judge module, described processor 21 judges that the described first equipment of attending a banquet meets described Media capability condition, then attend a banquet at customer equipment and described first and set up media session between equipment;
Memorizer 22 is used for storing and performs instruction, when described processing equipment 20 is run, and described processor Communicate between 21 and described memorizer 22.
The processing equipment of media session that the present embodiment provides, for perform Fig. 2 to Fig. 4 arbitrary shown in The technical scheme of embodiment of the method, it is similar with technique effect that it realizes principle, does not repeats them here.
On the basis of above-described embodiment, described media capability condition include prerequisite media capability and Optional media capability;The most described processor 21 specifically for:
Judge that described first equipment of attending a banquet meets described prerequisite media capability, and meet described optional Media capability;Or,
Judge that described first equipment of attending a banquet meets described prerequisite media capability, but can described in being unsatisfactory for The media capability of choosing.
Optionally, described processor 21 is additionally operable to judging that described first equipment of attending a banquet is unsatisfactory for described matchmaker After ability of immigrants condition, continue detection target and attend a banquet the most available free equipment of attending a banquet in group, until detecting There is idle second and attend a banquet equipment in described target group of attending a banquet;
Described processor 21 is additionally operable to judge whether the described second equipment of attending a banquet meets described media capability bar Part, if judging, described second equipment of attending a banquet meets described media capability condition, and the most described processing module is also Media session is set up between equipment for attending a banquet at customer equipment and described second.
Optionally, described processor 21 specifically for:
The media session of described customer equipment and current access device is disconnected, and at described customer equipment and Described first attends a banquet sets up new media session between equipment;Or,
Equipment of attending a banquet described first accesses the media meeting of described customer equipment and described current access device Words.
The processing equipment of the media session that the present embodiment provides, for performing the method shown in Fig. 2 to Fig. 4 The technical scheme of embodiment, it is similar with technique effect that it realizes principle, does not repeats them here.
Fig. 7 is the configuration diagram of the processing system embodiment one of media session of the present invention, as it is shown in fig. 7, The processing system of this media session includes: customer equipment 31, target are attended a banquet and organized the matchmaker shown in 32 and Fig. 5 Knowing from experience the processing means 10 of words, described media group of attending a banquet includes at least one equipment of attending a banquet.
It addition, the customer equipment in this system is also not necessarily limited to one, target group of attending a banquet is also not necessarily limited to one, The processing means of this media session is exactly substantially the processing equipment shown in above-mentioned Fig. 6, customer equipment, Target is attended a banquet the processing means (i.e. the processing equipment of media session) of the equipment of attending a banquet in group and media session Set up between any two and have communication connection, for transmitting operational information or data, can leading to of this communication connection Cross the modes such as wired or wireless network to set up, this is not restricted.Native system is used for performing Fig. 2 to Fig. 4 The technical scheme of the method shown in arbitrary, it is similar with technique effect that it realizes principle, does not repeats them here.
In the embodiment of the processing equipment of above-mentioned media session, it should be appreciated that this processor can be central authorities Processing unit (English: Central Processing Unit, it is called for short: CPU), it is also possible to be that other are general (English: Digital Signal Processor, is called for short: DSP), specially for processor, digital signal processor With integrated circuit, (English: Application Specific Integrated Circuit is called for short: ASIC) etc.. The processor etc. that general processor can be microprocessor or this processor can also be any routine.Knot The step of conjunction method disclosed in the embodiment of the present invention can be embodied directly in hardware processor and perform, Or combine execution by the hardware in processor and software module to complete.
One of ordinary skill in the art will appreciate that: realize all or part of step of above-mentioned each method embodiment Suddenly can be completed by the hardware that programmed instruction is relevant.Aforesaid program can be stored in a computer can Read in storage medium.This program upon execution, performs to include the step of above-mentioned each method embodiment;And Aforesaid storage medium includes: read only memory (English: read-only memory, abbreviation: ROM), RAM, flash memory, hard disk, solid state hard disc, tape are (English: magnetic tape), floppy disk (English: floppy disk), CD (English: optical disc) and combination in any.
Last it is noted that various embodiments above is only in order to illustrate technical scheme, rather than right It limits;Although the present invention being described in detail with reference to foregoing embodiments, this area common Skilled artisans appreciate that the technical scheme described in foregoing embodiments still can be modified by it, Or the most some or all of technical characteristic is carried out equivalent;And these amendments or replacement, and The essence not making appropriate technical solution departs from the scope of various embodiments of the present invention technical scheme.

Claims (10)

1. the processing method of a media session, it is characterised in that including:
Current access device detection target is attended a banquet the most available free equipment of attending a banquet in group;
If described current access device detects described target there is idle first and attend a banquet equipment in group of attending a banquet, Then according to media capability condition, it is judged that whether the described first equipment of attending a banquet meets described media capability condition;
If described current access device judges that described first equipment of attending a banquet meets described media capability condition, Then attend a banquet at customer equipment and described first and between equipment, set up media session.
Method the most according to claim 1, it is characterised in that described media capability condition includes must The media capability that must possess and optional media capability;Judge described in then described first attend a banquet equipment meet Described media capability condition, including:
Described first equipment of attending a banquet meets described prerequisite media capability, and meets described optional matchmaker Ability of immigrants;Or,
Described first equipment of attending a banquet meets described prerequisite media capability, but be unsatisfactory for described optionally Media capability.
Method the most according to claim 1 and 2, it is characterised in that also include:
If described current access device judges that described first equipment of attending a banquet is unsatisfactory for described media capability bar Part, then continue detection target and attend a banquet the most available free equipment of attending a banquet in group, until detecting that described target is sat There is idle second and attend a banquet equipment in seat group;
Described current access device judges whether the described second equipment of attending a banquet meets described media capability condition, If judging, described second equipment of attending a banquet meets described media capability condition, then at customer equipment and described the Two attend a banquet sets up media session between equipment.
4. according to the method described in any one of claims 1 to 3, it is characterised in that described set client Standby and described first attend a banquet and between equipment, set up media session, specifically include:
The media session of described customer equipment with described current access device is broken by described current access device Open, and attend a banquet at described customer equipment and described first and between equipment, set up new media session;Or,
Described current access device attend a banquet described first equipment access described customer equipment currently connect with described Enter the media session of equipment.
5. according to the method described in any one of Claims 1-4, it is characterised in that described media capability The media capability that condition includes has webpage, audio frequency, video, Desktop Share and mobile subscriber to access.
6. the processing means of a media session, it is characterised in that including:
Detection module, is used for detecting target and attends a banquet the most available free equipment of attending a banquet in group;
For described detection module, judge module, if detecting that described target is attended a banquet the first of the group existence free time Attend a banquet equipment, then according to media capability condition set in advance, it is judged that the described first equipment of attending a banquet is the fullest The described media capability condition of foot;
For described judge module, processing module, if judging that described first equipment of attending a banquet meets described media Ability condition, then attend a banquet at customer equipment and described first and set up media session between equipment.
Device the most according to claim 6, it is characterised in that described media capability condition includes must The media capability that must possess and optional media capability;The most described judge module specifically for:
Judge that described first equipment of attending a banquet meets described prerequisite media capability, and meet described optional Media capability;Or,
Judge that described first equipment of attending a banquet meets described prerequisite media capability, but can described in being unsatisfactory for The media capability of choosing.
8. according to the device described in claim 6 or 7, it is characterised in that described detection module is additionally operable to After described judge module judges that described first equipment of attending a banquet is unsatisfactory for described media capability condition, continue Continuous detection target is attended a banquet the most available free equipment of attending a banquet in group, until detecting that described target group of attending a banquet exists Idle second is attended a banquet equipment;
Described judge module is additionally operable to judge whether the described second equipment of attending a banquet meets described media capability bar Part, if judging, described second equipment of attending a banquet meets described media capability condition, and the most described processing module is also Media session is set up between equipment for attending a banquet at customer equipment and described second.
9. according to the device described in any one of claim 6 to 8, it is characterised in that described processing module Specifically for:
The media session of described customer equipment and current access device is disconnected, and at described customer equipment and Described first attends a banquet sets up new media session between equipment;Or,
Equipment of attending a banquet described first accesses the media meeting of described customer equipment and described current access device Words.
10. the processing system of a media session, it is characterised in that including: customer equipment, target are sat The processing means of the media session described in seat group and any one of claim 6 to 9;Described media are attended a banquet group Including at least one equipment of attending a banquet.
CN201510267401.8A 2015-05-22 2015-05-22 The processing method of media session, device and system Pending CN106302333A (en)

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