CN106254106A - A kind of alarm method and device - Google Patents
A kind of alarm method and device Download PDFInfo
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- CN106254106A CN106254106A CN201610616637.2A CN201610616637A CN106254106A CN 106254106 A CN106254106 A CN 106254106A CN 201610616637 A CN201610616637 A CN 201610616637A CN 106254106 A CN106254106 A CN 106254106A
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- alarm information
- alarm
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- event
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0604—Management of faults, events, alarms or notifications using filtering, e.g. reduction of information by using priority, element types, position or time
Abstract
The present invention relates to a kind of alarm method and device.This alarm method, including: obtain alarm information and accept request to the transmission of main alarm information passage;If described main alarm information passage returns Accept message, then send described alarm information to described main alarm information passage so that described main alarm information passage is sent to specify object;If described main alarm information passage returns non-Accept message, then send at least one standby alarm information passage and accept request;If at least one standby alarm information passage described returns Accept message, then send described alarm information at least one standby alarm information passage described so that at least one standby alarm information passage described is sent to specify object.This alarm device realizes based on alarm method mentioned above.The present invention sends alarm information by multiple alarm information passages, can accurately send to alarm information specify object till specifying object response, make alarm information send to accuracy and reach 100%.
Description
Technical field
The present invention relates to field of computer technology, be specifically related to a kind of alarm method and device.
Background technology
At present, produced announcement when enterprise generally uses the advice method such as note, mail to process IT infrastructure device O&M
Alert.Such as short message mode, can use the hardware device (note cat or card of surfing Internet) that operator provides send alarm message with
And by sending alarm message with operators in co-operation from the short message channel ground.And for example mail notification mode, can use company
Mail server sends alarm email and the enterprise's Email Accounts transmission alarm email provided by cloud platform.
But, in actual applications, when the hardware device utilizing operator to provide sends note, on the one hand hardware fault rate
Higher, on the other hand there is also the problem causing warning device to disable of not paying in time, make alarm be delivered to relevant director's
Accuracy rate is less than 90%;Normally send to accuracy rate by the alarm of short message sending passage and be typically smaller than 92%.In security context phase
When strict environment cannot meet enterprise's requirement to safety and precise degree.
Summary of the invention
For defect of the prior art, the present invention provides a kind of alarm method and device, can solve in prior art
The technical problem that accuracy rate is relatively low is normally sent in alarm.
First aspect, the invention provides a kind of alarm method, including:
Obtain alarm information and accept request to the transmission of main alarm information passage;
If described main alarm information passage returns Accept message, then send described alarm to described main alarm information passage and disappear
Breath is so that described main alarm information passage is sent to specify object;
If described main alarm information passage returns non-Accept message, then send at least one standby alarm information passage and be subject to
Reason request;
If at least one standby alarm information passage described returns Accept message, then disappear at least one standby alarm described
Breath passage sends described alarm information so that at least one standby alarm information passage described is sent to specify object.
Alternatively, obtain alarm information to include:
All alarm events in obtaining the first preset time period;
Relatively the keyword of all alarm events, is identical when all keywords of any two alarm event are the most identical
Alarm event;It is similar alarm event when the identical keyword quantity of any two alarm event is more than the first preset value;
Residue alarm event is different event;
Merge described identical alarm event and obtain alarm information to described similar alarm event.
Alternatively, in the second preset time period, to described main alarm information passage or at least one standby announcement described
When the alarm information that alarm message passage sends is more than the second preset value, uses storm facture to process alarm information and include:
The frequency sending alarm information is reduced according to preset algorithm, to described master in described second preset time period
The alarm information that alarm information passage or at least one standby alarm information passage described send is less than the second preset value.
Alternatively, described announcement is sent when described main alarm information passage or at least one standby alarm information passage described
After alarm message extremely specifies object, include according to default escalation policy detection response message:
If not receiving the return information of described appointment object in the first response time, the most described main alarm information passage or
Described in person, described alarm information is sent to next stage according to default escalation policy table by least one standby alarm information passage
Specify object, till arbitrarily one-level specifies object return information.
Alternatively, described escalation policy table includes the several appointment object according to priority orders arrangement.
Second aspect, present invention also offers a kind of alarm device, and described device includes:
First accepts request sending module, is used for obtaining alarm information and accepting request to the transmission of main alarm information passage;
Main channel alarm information sending module, for when described main alarm information passage returns Accept message, to described
Main alarm information passage sends described alarm information so that described main alarm information passage is sent to specify object;
Second accepts request sending module, for returning non-Accept message, then at least at described main alarm information passage
One standby alarm information passage sends and accepts request;
Alternate channel alarm information sending module, disappears for returning to accept at least one standby alarm information passage described
During breath, send described alarm information so that at least one standby alarm described disappears at least one standby alarm information passage described
Breath passage is sent to specify object.
Alternatively, described first accept request sending module by following steps obtain alarm information include:
All alarm events in obtaining the first preset time period;
Relatively the keyword of all alarm events, is identical when all keywords of any two alarm event are the most identical
Alarm event;It is similar alarm event when the identical keyword quantity of any two alarm event is more than the first preset value;
Residue alarm event is different event;
Merge described identical alarm event and obtain alarm information to described similar alarm event.
Alternatively, described device also includes storm processing module;Described storm processing module is at the second Preset Time
In section, the alarm information sent to described main alarm information passage or at least one standby alarm information passage described is more than the
During two preset values, perform following steps and include:
The frequency sending alarm information is reduced according to preset algorithm, to described master in described second preset time period
The alarm information that alarm information passage or at least one standby alarm information passage described send is less than the second preset value.
Alternatively, described device also includes classification poller module;Described classification poller module is for disappearing in described main alarm
After breath passage or at least one standby alarm information passage described send described alarm information extremely appointment object, according to default liter
Level strategy detection response message includes:
If not receiving the return information of described appointment object in the first response time, the most described main alarm information passage or
Described in person, described alarm information is sent to next stage according to default escalation policy table by least one standby alarm information passage
Specify object, till arbitrarily one-level specifies object return information.
As shown from the above technical solution, the present invention disappears by arranging main alarm information passage and at least one standby alarm
Breath passage, when main alarm information channel response accepts solicited message, sends alarm information to main alarm information passage;At main announcement
When the request of accepting is not responded by alarm message passage, send at least one standby alarm information passage and accept request, and
This at least one standby alarm information passage sends and is sent to alarm information when accepting request.The present invention is by arranging multiple announcement
Alarm message passage, it is ensured that the transmission success rate of alarm information.Alarm can be disappeared by the present invention also by classification polling mode
Breath be sent to different appointment objects until have appointment object response till, further increase alarm information transmission success
Rate.The present invention also uses storm processing mode to merge alarm event, reduces quantity forwarded and the frequency of alarm information,
Reduce the volume of transmitted data of alarm equipment, further improve the transmission success rate of alarm information.
Accompanying drawing explanation
By being more clearly understood from the features and advantages of the present invention with reference to accompanying drawing, accompanying drawing is schematic and should not manage
Solve as the present invention is carried out any restriction, in the accompanying drawings:
Fig. 1 is a kind of alarm method schematic flow sheet that the embodiment of the present invention provides;
Fig. 2 is a kind of alarm method idiographic flow schematic diagram that the embodiment of the present invention provides;
Fig. 3 is the classification poll schematic diagram that the embodiment of the present invention provides;
Fig. 4 is a kind of alarm device block diagram that the embodiment of the present invention provides.
Detailed description of the invention
For making the purpose of the embodiment of the present invention, technical scheme and advantage clearer, below in conjunction with the embodiment of the present invention
In accompanying drawing, the technical scheme in the embodiment of the present invention is clearly and completely described, it is clear that described embodiment is
The a part of embodiment of the present invention rather than whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art
The every other embodiment obtained under not making creative work premise, broadly falls into the scope of protection of the invention.
It is usually provided with monitoring device, on the embodiment of the present invention illustrates as a example by monitoring device in enterprise's IT infrastructure device
State alarm method.
First aspect, the invention provides a kind of alarm method, and as shown in Figures 1 and 2, this alarm method includes:
S1, acquisition alarm information also accept request to the transmission of main alarm information passage.
It should be noted that alarm information passage refers to, the note used, phone, mail, instant messaging software etc. are linked up
Mode.Such as, when using note, short message sending device is set in monitoring device side, then specifies object to have note and receive dress
Putting, the communication link received between device at short message sending device and note is alarm information passage;This alarm information passage
The communication network using existing operator realizes.Such as, the mail that different mail provider can be used to provide when using mail
Passage.Other alarm information passage is similar with the situation of note and mail, does not repeats them here.
Main alarm information passage refers to, when arranging multiple alarm information passage, when needing to send alarm information, first makes
Alarm information passage.Other alarm information passage is provided with standby message passage, busy at main alarm information passage or
Standby alarm information passage is enabled during damage.
First monitoring device detects the alarm event of all IT infrastructure devices and process obtains alarm information.Actual application
In, an alarm event can be processed by monitoring device as an alarm information.But it is as increasing of alarm event,
Same or like alarm event may be there is, for reducing the treating capacity of alarm event and reducing the big of alarm information
Little, the embodiment of the present invention also merges process to the alarm event obtained, including:
S11, obtain the first preset time period in all alarm events.
It should be noted that above the first preset time period refers to, represent from a moment to another moment
Time span.One of them moment is the moment that monitoring device starts to obtain alarm event, and another moment is monitoring device
Terminate this moment gathering alarm event.This preset time period can be 10ms, 100ms or 1s, the most for a long time, and this
Skilled person can be set according to specifically used scene, and the embodiment of the present invention is not construed as limiting.
Monitoring device is tidied up the alarm event of this first scheduled time section all IT infrastructure device generation and obtains each announcement
The keyword of alert event.The method obtaining keyword can use word of cutting of the prior art to realize with segmenting method, at this not
Introduce again.
S12, the keyword of all alarm events of comparison, when all keywords of any two alarm event are the most identical be
Identical alarm event;It it is similar alarm thing when the identical keyword quantity of any two alarm event is more than the first preset value
Part;Residue alarm event is different event.
Monitoring device obtains its key word after obtaining an alarm event, then by this key word and other alarm events
Key word compares successively.When all key words of this alarm event Yu any one alarm event are the most identical, the two alerts
Event belongs to identical alarm event.If this alarm event is identical with the Partial key word of any one alarm event, belong to phase
Like alarm event.Other alarm event is different alarm events.
All of alarm event judges according to above-mentioned determination methods, thus obtains the identical alarm of all alarm events
Event, similar alarm event and different alarm event.
It should be noted that in the judge process of above-mentioned similar case, the first preset value can be arranged, such as 80%,
85% or 90% etc., those skilled in the art can be configured according to specifically used scene, and the present invention is not construed as limiting.
S13, merge described identical alarm event and obtain alarm information to described similar alarm event.
The identical alarm event judged in step S12 is merged into an alarm thing by monitoring device to similar alarm event
Part, thus reduce the quantity of alarm event.
It is exactly alarm information that monitoring device obtains alarm event after being merged by all alarm events.
If the described main alarm information passage of S2 returns Accept message, then send described announcement to described main alarm information passage
Alarm message is so that described main alarm information passage is sent to specify object.
Monitoring device sends to main alarm information passage after accepting request, in addition it is also necessary to whether detect this main alarm information passage
Return Accept message.
After the Accept message that main alarm information passage returns being detected, the alarm information that step S1 is obtained by monitoring device
It is sent to this main alarm information passage, then is sent to specify object by this main alarm information passage.
In actual application, the quantity of alarm event is increased dramatically, so that monitoring device sends to main alarm information passage
Alarm information drastically increase, cause appointment object cannot normal reading.In other words, in the second preset time period, monitoring sets
When the standby alarm information sent to main alarm information passage is more than the second preset value, in the embodiment of the present invention, monitoring device also uses
Storm facture processes alarm information.This storm facture includes:
The frequency sending alarm information is reduced according to preset algorithm, to described master in described second preset time period
The alarm information that alarm information passage or at least one standby alarm information passage described send is less than the second preset value.
It should be noted that above-mentioned preset algorithm can use time delay to send, interval sends and sends according to priority
Mode carry out.Wherein time delay sends and refers to, according to the existing order of alarm information, sends an alarm every Preset Time and disappears
Breath, makes the quantity of the alarm information in the second preset time period be less than the second preset value.Interval transmission refers to, by existing alarm
Message sends according to the alarm information of choosing of existing sequence interval, sends the alarm information of numbered 1 such as the first time, for the second time
Sending numbered 5 alarm informations, third time sends the alarm information of numbered 9, and the alarm that the 4th time sends numbered 13 disappears
Breath, by that analogy, so can send 1 by every 5 alarm informations, make original alarm information reduce to original 1/5th,
Greatly reduce the quantity of alarm information.Certainly can also continue to arrange the ratio at interval, drop to original 1/10th, very
To more.Send according to priority and refer to, all alarm informations are resequenced according to priority orders, according to the second preset value
The alarm information that preferential transmission rank is high.The embodiment of the present invention only lists several preset algorithm, certain those skilled in the art
Can also select additive method according to concrete scene, equally realize technical scheme, the present invention is not construed as limiting.
It should be noted that the second preset time period refers to, represent the time from a moment to another moment
Length.One of them moment is the moment that monitoring device starts to obtain alarm event, and another moment is that monitoring device terminates this
The moment of secondary collection alarm event.This preset time period can be 10ms, 100ms or 1s, the most for a long time, and this area skill
Art personnel can be set according to specifically used scene, and the embodiment of the present invention is not construed as limiting.
Second preset value refers to, it is intended that object can the number of words of normal reading alarm information.Such as, operator are just
Often reading processing speed is 600-900 words per minute clock, and now the second preset value can arrange the second preset value is 700 words per minutes
Clock.Certainly, those skilled in the art can be configured as the case may be, and such as, when using wechat, this second preset value sets
Put more relatively large such as 800 words per minute clocks.Smaller such as 600 words per minute clocks are set when using short message mode, equally realize this
The technical scheme of invention, the present invention is not construed as limiting.
If the described main alarm information passage of S3 returns non-Accept message, then send out at least one standby alarm information passage
Send the request of accepting.
When monitoring device is not detected by the Accept message that main alarm information passage returns in preset time period, main announcement is described
Alarm message passage is processing other events or damage, and now monitoring device sends at least one standby alarm information passage
Accept request.
It should be noted that this at least one standby alarm information passage and main alarm information passage have identical merit
Can, differ only in priority different.I.e. by main alarm information passage priority treatment alarm information, in its situation about cannot process
Under, standby alarm information passage carry out processing alarm information.Certainly, can exchange, at this between active and standby alarm information passage
No longer introduce.
The present invention by arranging active and standby alarm information passage, can make 100% to ensure that alarm information is sent to specify right
As.
If S4 at least one standby alarm information passage described returns Accept message, then at least one standby announcement described
Alarm message passage sends described alarm information so that at least one standby alarm information passage described is sent to specify object.
After being not detected by the Accept message that at least one standby alarm information passage returns in preset time period, prison
The alarm information that step S1 obtains is sent to this standby alarm information passage by control equipment, then by this standby alarm information passage
It is sent to specify object.
Equally, when alarm information drastically increases, monitoring device uses storm facture to reduce according to preset algorithm and sends
The frequency of alarm information so that in described second preset time period to described main alarm information passage or described at least one
The alarm information that standby alarm information passage sends is less than the second preset value.Particular content refers to step S2, at this no longer
Repeat.
In actual application, when main alarm information passage or at least one alarm information passage (the most active and standby alarm
Message channel) be sent to alarm information to specify object after, this appointment object can return information to show to receive warning information.
During owing to specifying object because a variety of causes is replied the most in time, easily cause alarm information and can not get processing in time making
IT infrastructure device cannot normally work, and then affects the normal operation of enterprise.For solving above-mentioned technical problem, the embodiment of the present invention
Classification polling method is also used i.e. to include according to default escalation policy detection response message:
When active and standby alarm information passage is after specifying object to send alarm information, it is not received by the first response time
The return information of this appointment object, then send same alarm according to default escalation policy table to the appointment object of next stage and disappear
Breath, if receiving return information, illustrates that warning signal is successfully sent to specify object, if not receiving in the first response time
To return information, then continue to be sent to the appointment object (as in Fig. 3, second specifies object) of next stage, when default escalation policy table
In appointment object be last (as in Fig. 3, the 3rd specifies object) time, same message is sent out by active and standby alarm information passage
Give first and specify object, circulate with this, till having appointment object return information.So can ensure that each alarm disappears
Breath 100% is sent to specify object and obtain its feedback.
It should be noted that escalation policy table refers in the embodiment of the present invention, according to the several appointments of priority sequence arrangement
Object.This escalation policy table can be adjusted according to the quantity of the alarm information specifying object to receive, it is also possible to by manually
Determining, the present invention is not construed as limiting.
Second aspect, the embodiment of the present invention additionally provides a kind of alarm device, as shown in Figure 4, including:
First accepts request sending module M1, be used for obtaining alarm information sending to main alarm information passage accepts please
Ask;
Main channel alarm information sending module M2, for when described main alarm information passage returns Accept message, to institute
State main alarm information passage and send described alarm information so that described main alarm information passage is sent to specify object;
Second accepts request sending module M3, for returning non-Accept message, then to extremely at described main alarm information passage
A few standby alarm information passage sends and accepts request;
Alternate channel alarm information sending module M4, accepts for returning at least one standby alarm information passage described
During message, send described alarm information so that at least one standby alarm described at least one standby alarm information passage described
Message channel is sent to specify object.
Alternatively, first accept request sending module M1 by following steps obtain alarm information include:
All alarm events in obtaining the first preset time period;
Relatively the keyword of all alarm events, is identical when all keywords of any two alarm event are the most identical
Alarm event;It is similar alarm event when the identical keyword quantity of any two alarm event is more than the first preset value;
Residue alarm event is different event;
Merge described identical alarm event and obtain alarm information to described similar alarm event.
Described device also includes storm processing module;Described storm processing module is used in the second preset time period, to
The alarm information that described main alarm information passage or at least one standby alarm information passage described send is preset more than second
During value, perform following steps and include:
The frequency sending alarm information is reduced according to preset algorithm, to described master in described second preset time period
The alarm information that alarm information passage or at least one standby alarm information passage described send is less than the second preset value.
Alternatively, described device also includes classification poller module;Described classification poller module is for disappearing in described main alarm
After breath passage or at least one standby alarm information passage described send described alarm information extremely appointment object, according to default liter
Level strategy detection response message includes:
If not receiving the return information of described appointment object in the first response time, the most described main alarm information passage or
Described in person, described alarm information is sent to next stage according to default escalation policy table by least one standby alarm information passage
Specify object, till arbitrarily one-level specifies object return information.
As seen from the above, the alarm device that the embodiment of the present invention provides realizes based on alarm method mentioned above, because of
And same technical problem can be solved, and obtain identical technique effect, this is no longer going to repeat them.
In sum, the alarm method of present invention offer and device, by arranging main alarm information passage and at least
Individual standby alarm information passage, when main alarm information channel response accepts solicited message, sends to main alarm information passage and accuses
Alarm message;When the request of accepting is not responded by main alarm information passage, send at least one standby alarm information passage
Accept request, and the transmission of at least one standby alarm information passage is sent to alarm information when accepting request at this.The present invention
By arranging multiple alarm information passage, it is ensured that the transmission success rate of alarm information.The present invention is also by classification poll side
Formula alarm information can be sent to different appointment objects until have appointment object response till, further increase alarm and disappear
The transmission success rate of breath.The present invention also uses storm processing mode to merge alarm event, reduces the transmission of alarm information
Quantity and frequency, reduce the volume of transmitted data of alarm equipment, further improve the transmission success rate of alarm information.
In the present invention, term " first ", " second ", " the 3rd " are only used for describing purpose, and it is not intended that instruction or
Hint relative importance.Term " multiple " refers to two or more, unless otherwise clear and definite restriction.
Although being described in conjunction with the accompanying embodiments of the present invention, but those skilled in the art can be without departing from this
Making various modifications and variations in the case of bright spirit and scope, such amendment and modification each fall within by claims
Within limited range.
Claims (9)
1. an alarm method, it is characterised in that including:
Obtain alarm information and accept request to the transmission of main alarm information passage;
If described main alarm information passage return Accept message, then to described main alarm information passage send described alarm information with
Described main alarm information passage is made to be sent to specify object;
If described main alarm information passage returns non-Accept message, then send to accept at least one standby alarm information passage and ask
Ask;
If at least one standby alarm information passage described returns Accept message, then lead to at least one standby alarm information described
Road sends described alarm information so that at least one standby alarm information passage described is sent to specify object.
Alarm method the most according to claim 1, it is characterised in that obtain alarm information and include:
All alarm events in obtaining the first preset time period;
Relatively the keyword of all alarm events, is identical alarm when all keywords of any two alarm event are the most identical
Event;It is similar alarm event when the identical keyword quantity of any two alarm event is more than the first preset value;Residue
Alarm event is different event;
Merge described identical alarm event and obtain alarm information to described similar alarm event.
Alarm method the most according to claim 1, it is characterised in that in the second preset time period, to described main alarm
When the alarm information that message channel or at least one standby alarm information passage described send is more than the second preset value, use wind
Sudden and violent facture processes alarm information and includes:
The frequency sending alarm information is reduced according to preset algorithm, to described main alarm in described second preset time period
The alarm information that message channel or at least one standby alarm information passage described send is less than the second preset value.
Alarm method the most according to claim 1, it is characterised in that when described main alarm information passage or described at least
After one standby alarm information passage sends described alarm information extremely appointment object, detect response message according to default escalation policy
Including:
If not receiving the return information of described appointment object in the first response time, the most described main alarm information passage or institute
State at least one standby alarm information passage and according to default escalation policy table, described alarm information is sent to the appointment of next stage
Object, till arbitrarily one-level specifies object return information.
Alarm method the most according to claim 4, it is characterised in that described escalation policy table includes several according to priority
Tactic appointment object.
6. an alarm device, it is characterised in that described device includes:
First accepts request sending module, is used for obtaining alarm information and accepting request to the transmission of main alarm information passage;
Main channel alarm information sending module, for when described main alarm information passage returns Accept message, to described main announcement
Alarm message passage sends described alarm information so that described main alarm information passage is sent to specify object;
Second accepts request sending module, for returning non-Accept message, then at least one at described main alarm information passage
Standby alarm information passage sends and accepts request;
Alternate channel alarm information sending module, for returning Accept message at least one standby alarm information passage described
Time, send described alarm information so that at least one standby alarm information described at least one standby alarm information passage described
Passage is sent to specify object.
Alarm device the most according to claim 6, it is characterised in that described first accepts request sending module by following
Step obtains alarm information and includes:
All alarm events in obtaining the first preset time period;
Relatively the keyword of all alarm events, is identical alarm when all keywords of any two alarm event are the most identical
Event;It is similar alarm event when the identical keyword quantity of any two alarm event is more than the first preset value;Residue
Alarm event is different event;
Merge described identical alarm event and obtain alarm information to described similar alarm event.
Alarm device the most according to claim 6, it is characterised in that described device also includes storm processing module;Described
Storm processing module is in the second preset time period, to described main alarm information passage or at least one standby announcement described
When the alarm information that alarm message passage sends is more than the second preset value, performs following steps and include:
The frequency sending alarm information is reduced according to preset algorithm, to described main alarm in described second preset time period
The alarm information that message channel or at least one standby alarm information passage described send is less than the second preset value.
Alarm device the most according to claim 6, it is characterised in that described device also includes classification poller module;Described
Classification poller module is for sending described at described main alarm information passage or at least one standby alarm information passage described
After alarm information extremely specifies object, include according to default escalation policy detection response message:
If not receiving the return information of described appointment object in the first response time, the most described main alarm information passage or institute
State at least one standby alarm information passage and according to default escalation policy table, described alarm information is sent to the appointment of next stage
Object, till arbitrarily one-level specifies object return information.
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CN108519940A (en) * | 2018-04-12 | 2018-09-11 | 郑州云海信息技术有限公司 | A kind of storage device alarm method, system and computer readable storage medium |
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