CN106251228A - Intelligent society insurance business consulting system - Google Patents
Intelligent society insurance business consulting system Download PDFInfo
- Publication number
- CN106251228A CN106251228A CN201610643015.9A CN201610643015A CN106251228A CN 106251228 A CN106251228 A CN 106251228A CN 201610643015 A CN201610643015 A CN 201610643015A CN 106251228 A CN106251228 A CN 106251228A
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- information
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/08—Insurance
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
- G06F16/951—Indexing; Web crawling techniques
Abstract
The invention discloses intelligent society insurance business consulting system to include: information memory cell, identity-acquiring unit, information input unit, information display unit, control unit；Control unit obtains the information of user's requesting query by information input unit, and age and the sex of the user sending inquiry request is obtained by identity-acquiring unit, control unit combines the information of user's requesting query and the age of user and the information of sex, by information memory cell, the social insurance information in social insurance knowledge base is made a look up, meet the information of above-mentioned user's requesting query in transferring out above-mentioned social insurance knowledge base and be applicable to the age of this user and the target information of sex, and the transmission of above-mentioned target information is shown to information display unit.
Description
Technical field
The present invention relates to social security intelligent management technical field, particularly relate to intelligent society insurance business consulting system.
Background technology
In recent years, Chinese society insurance system is developed rapidly.Social insurance kind gets more and more, and coverage is more
Coming the widest, service object is multiplied.Handler faces a large amount of transactional, advisory work every day, and pressure is big, efficiency of service
The highest；The raising of insured masses' rights and interests consciousness and the enhancing of service awareness, handle the transparency of service, convenient to social insurance
Property, efficiency of service and service order are had higher requirement.Handle the service mode of window in the urgent need to innovation, improve window
Efficiency of service and service quality, improve the service satisfaction of the insured masses.
But owing to China has a large population, and along with people's reinforcement to insured consciousness, insured number is gradually increased, and
Handle quantity and the quantity serious unbalance of the huge insured masses of the bodies and agencies of social security, cause yet suffering from service window
The problem that the workload of handler is big, thus cause that handler's efficiency of service is the highest, window services quality group relatively low, insured
Many situations relatively low to service satisfaction occur；Even, when seeking advice from peak period, handle the bodies and agencies of social security often because
Large contingent and need the situation of queuing transacting business to exist, not only waste the waiting time of the insured masses, also in certain journey
On degree, the energy to the insured masses causes damage.
Based on the problems referred to above, in the urgent need to developing the system that a kind of insured problem for insurant carries out seeking advice from,
Make user may utilize this system some basic social security information and social security system are inquired about and understood, utilize insurant
The autonomous workload using minimizing handler, thus improve the work efficiency of handler, also it is that insurant is to social security industry
The consulting of business provides convenient, reaches the purpose of doulbe-sides' victory.
Summary of the invention
The technical problem existed based on background technology, the present invention proposes intelligent society insurance business consulting system.
The intelligent society insurance business consulting system that the present invention proposes, including: information memory cell, identity-acquiring unit,
Information input unit, information display unit, control unit；
Information memory cell, is connected with social insurance knowledge base, for content based on social insurance knowledge base to user
The information of requesting query makes a look up；
Identity-acquiring unit, for gathering the identity information sending inquiry request user；Above-mentioned identity information includes user
Age and sex；
Information input unit, for inputting the information of requesting query for user；
Information display unit, for showing the information that control unit sends；
Control unit, with information memory cell, identity-acquiring unit, information input unit, information display unit communication link
Connect；Control unit obtains the information of user's requesting query by information input unit, and is sent by the acquisition of identity-acquiring unit
The age of the user of inquiry request and sex, control unit combines the information of user's requesting query and the age of user and sex
Information, is made a look up the social insurance information in social insurance knowledge base by information memory cell, transfers out above-mentioned society
Meet the information of above-mentioned user's requesting query and be applicable to the age of this user and the target information of sex in insurance knowledge base, and
The transmission of above-mentioned target information is shown to information display unit.
Preferably, the identity information of the user sending inquiry request of described identity-acquiring unit collection includes this user
Place where his residence is registered information.
Preferably, when the information of user's requesting query is made a look up by control unit by information memory cell, control single
Unit transfers the social insurance in the social insurance knowledge base of locality according to the place where his residence is registered information of the user sending inquiry request
Information is as searching reference.
Preferably, described information input unit includes voice input module, word input module, picture input module,
User inputs the information of requesting query by the way of phonetic entry, word input, picture input.
Preferably, described identity-acquiring unit uses ID card information reader, believes by reading the identity card of user
Breath obtains the name of user, sex, age, place where his residence is registered information.
Preferably, described ID card information reader is additionally operable to check the true and false of the identity card of user.
Preferably, also including alarm unit, alarm unit control unit communicates to connect；When the body that identity-acquiring unit uses
When part card information reader checks the identity card of user for forging, control unit sends instruction to alarm unit, alarm unit
I.e. according to the instruction alert of control unit.
Preferably, described information display unit uses LED display.
Information memory cell in the present invention is connected with social insurance knowledge base, and this social insurance knowledge base is government or ground
The comprehensive knowledge base of social insurance information that district issues, information memory cell for content based on social insurance knowledge base to
The information of family requesting query makes a look up, it is ensured that the accuracy of lookup result, effectiveness, the suitability；Identity-acquiring unit users
Gather age of user and sex, control unit and then combine the information of user's requesting query and the age of user and the letter of sex
Breath, is made a look up the social insurance information in social insurance knowledge base by information memory cell；Due to different age group and
The user of different sexes has different systems and policy during enjoying social insurance, and the present invention combines the age of user
Directly the social security information of user's inquiry is screened with sex, pick out the sex of this user applicable and the social security letter of age bracket
Breath is for user's viewing and selects, and improves the matching degree of the social security information that social security information and the user self of user's inquiry are suitable for,
User-friendly, reach social security information carries out intelligence inquiry and the purpose of management；Further, due to different cities
With the social security system difference of different regions, the present invention sends the user's of inquiry request also by the acquisition of identity-acquiring unit
Place where his residence is registered information, and then search in social security information knowledge storehouse according to the place where his residence is registered information of this user and be applicable to this use
Nationality on-site social security information and social security system in every family, directly inquires applicable social security information for user, saves user to looking into
The screening of inquiry information, has not only saved the query time of user, has been also convenient for the use of user, adequately achieves user to social security
The intelligence inquiry of information and intelligent management.Information input unit in the present invention include voice input module, word input module,
Picture input module, user inputs the information of requesting query, fully by the way of phonetic entry, word input, picture input
Meet user's use to this system of different age group and different identity, further increase native system range and
Using effect.
Accompanying drawing explanation
Fig. 1 is the structural representation of intelligent society insurance business consulting system.
Detailed description of the invention
As it is shown in figure 1, the intelligent society insurance business consulting system that Fig. 1 is the present invention to be proposed.
Reference Fig. 1, the intelligent society insurance business consulting system that the present invention proposes, including: information memory cell, identity are adopted
Collection unit, information input unit, information display unit, control unit；
Information memory cell, is connected with social insurance knowledge base, for content based on social insurance knowledge base to user
The information of requesting query makes a look up；The information of user's requesting query is made a look up by control unit by information memory cell
Time, control unit combines the letter sending the age of user of inquiry request, sex, place where his residence is registered information and user's requesting query
Breath is applicable to the age bracket of this user and the social insurance information of sex as lookup in transferring local social insurance knowledge base
Reference；Owing to the social security information of different cities, different regions is different with social security system, and the social security information of each department and social security system
In degree, the requirement to different sexes and the user of all ages and classes is the most different, therefore, control unit combine the age of user, sex,
The place where his residence is registered, directly finds the age of the user being suitable for sending inquiry request and the society of name in local social security information
Guarantor's information is as lookup result, it is to avoid the trouble that numerous and diverse social security information and social security system are screened by user, is directly
User provides suitable information, process convenient for users to use on the basis of simplifying user operation.
Identity-acquiring unit, for gathering the identity information sending inquiry request user；Above-mentioned identity information includes user
Age, sex, place where his residence is registered information；Described identity-acquiring unit uses ID card information reader, is used by reading
The ID card information at family obtains the name of user, sex, age, place where his residence is registered information；So, obtained by reading identity card
Above-mentioned information, it is ensured that the verity of subscriber identity information and effectiveness, it is to avoid unauthorized person spurious information, act as fraudulent substitute for a person
Situation occurs, and fully ensures that the safety of subscriber identity information.
Further, also including alarm unit in present embodiment, alarm unit control unit communicates to connect；Described body
The ID card information reader that part collecting unit uses is additionally operable to check the true and false of the identity card of user, when ID card information reads
When device checks the identity card of user for forging, control unit sends instruction to alarm unit, and alarm unit is i.e. single according to controlling
The instruction alert of unit, with.
Information input unit, for inputting the information of requesting query for user；Described information input unit includes voice
Input module, word input module, picture input module, user is defeated by the way of phonetic entry, word input, picture input
Enter the information of requesting query；The user of all ages and classes and different identity can utilize information input unit according to the practical situation of self
Disparate modules input need inquiry information, fully meet the use demand of different user, expand native system be suitable for
Scope, also improves the user satisfaction of native system.
Information display unit, for showing the information that control unit sends；Described information display unit uses LED to show
Screen, make user can complete display viewing control unit transmission information.
Control unit, with information memory cell, identity-acquiring unit, information input unit, information display unit communication link
Connect；Control unit obtains the information of user's requesting query by information input unit, and is sent by the acquisition of identity-acquiring unit
The age of the user of inquiry request and sex, control unit combines the information of user's requesting query and the age of user and sex
Information, is made a look up the social insurance information in social insurance knowledge base by information memory cell, transfers out above-mentioned society
Meet the information of above-mentioned user's requesting query and be applicable to the age of this user and the target information of sex in insurance knowledge base, and
Above-mentioned target information being sent and show to information display unit, user can meet self by information display unit viewing and look into
The social security information looked for, and then select according to above-mentioned social security information and use.
So, the present invention sends age and the sex of the user of inquiry request by basis, is being applicable to above-mentioned using in every family
Nationality on-site social insurance information is searched the information of user's requesting query, directly finds applicable social security for above-mentioned user
Information, it is to avoid user causes to screen numerous and diverse social security information because of being unfamiliar with social security information, improves user
Matching degree to social security information search, simplifies the operating process of user, it is achieved thereby that the intelligence of social security information is looked into by user
Ask.
The above, the only present invention preferably detailed description of the invention, but protection scope of the present invention is not limited thereto,
Any those familiar with the art in the technical scope that the invention discloses, according to technical scheme and
Inventive concept equivalent or change in addition, all should contain within protection scope of the present invention.
Claims (8)
1. intelligent society insurance business consulting system, it is characterised in that including: information memory cell, identity-acquiring unit, information
Input block, information display unit, control unit；
Information memory cell, is connected with social insurance knowledge base, asks user for content based on social insurance knowledge base
The information of inquiry makes a look up；
Identity-acquiring unit, for gathering the identity information sending inquiry request user；Above-mentioned identity information includes the year of user
Age and sex；
Information input unit, for inputting the information of requesting query for user；
Information display unit, for showing the information that control unit sends；
Control unit, with information memory cell, identity-acquiring unit, information input unit, information display unit communication connection；Control
Unit processed by information input unit obtain user's requesting query information, and by identity-acquiring unit obtain send inquiry please
The age of the user asked and sex, control unit combines the information of user's requesting query and the age of user and the information of sex,
By information memory cell, the social insurance information in social insurance knowledge base is made a look up, transfer out above-mentioned social insurance and know
Meet the information of above-mentioned user's requesting query and be applicable to the age of this user and the target information of sex in knowing storehouse, and by above-mentioned
Target information transmission shows to information display unit.
Intelligent society insurance business consulting system the most according to claim 1, it is characterised in that described identity-acquiring list
The identity information of the user sending inquiry request that unit gathers includes the place where his residence is registered information of this user.
Intelligent society insurance business consulting system the most according to claim 2, it is characterised in that control unit passes through information
When the information of user's requesting query is made a look up by memory element, control unit is according to the household register institute of the user sending inquiry request
Social insurance information in ground information transfers the social insurance knowledge base of locality is as searching reference.
Intelligent society insurance business consulting system the most according to claim 1, it is characterised in that described information input is single
Unit includes voice input module, word input module, picture input module, and user is inputted by phonetic entry, word, picture is defeated
The mode entered inputs the information of requesting query.
Intelligent society insurance business consulting system the most according to claim 1, it is characterised in that described identity-acquiring list
Unit uses ID card information reader, obtains the name of user, sex, age, household register by reading the ID card information of user
Location message.
Intelligent society insurance business consulting system the most according to claim 5, it is characterised in that described ID card information
Reader is additionally operable to check the true and false of the identity card of user.
Intelligent society insurance business consulting system the most according to claim 6, it is characterised in that also include alarm unit,
Alarm unit control unit communicates to connect；When the ID card information reader of identity-acquiring unit employing checks the identity of user
When card is for forging, control unit sends instruction to alarm unit, and alarm unit i.e. sends alarm signal according to the instruction of control unit
Breath.
Intelligent society insurance business consulting system the most according to claim 1, it is characterised in that described information display is single
Unit uses LED display.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610643015.9A CN106251228A (en) | 2016-08-08 | 2016-08-08 | Intelligent society insurance business consulting system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610643015.9A CN106251228A (en) | 2016-08-08 | 2016-08-08 | Intelligent society insurance business consulting system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN106251228A true CN106251228A (en) | 2016-12-21 |
Family
ID=58078467
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201610643015.9A Pending CN106251228A (en) | 2016-08-08 | 2016-08-08 | Intelligent society insurance business consulting system |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN106251228A (en) |
Cited By (3)
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| CN107679060A (en) * | 2017-07-25 | 2018-02-09 | 平安科技（深圳）有限公司 | Method for inquiring status, device, user terminal and the storage medium of electronic insurance policy |
| CN107742205A (en) * | 2017-09-25 | 2018-02-27 | 深圳市恒创智达信息技术有限公司 | National social security intelligent management system and method |
| CN109584088A (en) * | 2018-11-15 | 2019-04-05 | 阿里巴巴集团控股有限公司 | The method for pushing and device of product information |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN107679060A (en) * | 2017-07-25 | 2018-02-09 | 平安科技（深圳）有限公司 | Method for inquiring status, device, user terminal and the storage medium of electronic insurance policy |
| CN107679060B (en) * | 2017-07-25 | 2019-02-05 | 平安科技（深圳）有限公司 | Method for inquiring status, device, user terminal and the storage medium of electronic insurance policy |
| CN107742205A (en) * | 2017-09-25 | 2018-02-27 | 深圳市恒创智达信息技术有限公司 | National social security intelligent management system and method |
| CN109584088A (en) * | 2018-11-15 | 2019-04-05 | 阿里巴巴集团控股有限公司 | The method for pushing and device of product information |
| CN109584088B (en) * | 2018-11-15 | 2023-08-11 | 创新先进技术有限公司 | Product information pushing method and device |
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Application publication date: 20161221 |
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| RJ01 | Rejection of invention patent application after publication |