CN106182007B - A kind of interim card processing method and processing device for intelligent robot - Google Patents

A kind of interim card processing method and processing device for intelligent robot Download PDF

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Publication number
CN106182007B
CN106182007B CN201610648348.0A CN201610648348A CN106182007B CN 106182007 B CN106182007 B CN 106182007B CN 201610648348 A CN201610648348 A CN 201610648348A CN 106182007 B CN106182007 B CN 106182007B
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feedback information
information
user
timing
intelligent robot
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CN106182007A (en
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石琰
郭家
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Beijing Guangnian Wuxian Technology Co Ltd
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Beijing Guangnian Wuxian Technology Co Ltd
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    • BPERFORMING OPERATIONS; TRANSPORTING
    • B25HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
    • B25JMANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
    • B25J9/00Programme-controlled manipulators
    • B25J9/16Programme controls
    • B25J9/1656Programme controls characterised by programming, planning systems for manipulators
    • B25J9/1661Programme controls characterised by programming, planning systems for manipulators characterised by task planning, object-oriented languages

Abstract

A kind of interim card processing method and processing device for intelligent robot, this method include:Interactive information obtaining step obtains interactive information input by user, and starts timing;Feedback information exports step, generates feedback information according to interactive information, and stop timing while obtaining feedback information, and feedback information is combined with corresponding multi-modal output information to export to user according to the difference of timing duration.This method enables to intelligent robot to be interacted with user by modes such as the expression of itself, actions within the wait-for-response time, keep the mechanism that intelligent robot copes with various interaction problems more perfect, the state that would not also make user be waited for for a long time in blank in this way, to allow user not feel as uninteresting exchange, the company sense for bringing user is stronger.

Description

A kind of interim card processing method and processing device for intelligent robot
Technical field
The present invention relates to robotic technology fields, specifically, being related to a kind of interim card processing side for intelligent robot Method and device.
Background technology
With the continuous development of science and technology, the introducing of information technology, computer technology and artificial intelligence technology, machine Industrial circle is gradually walked out in the research of people, gradually extends to the necks such as medical treatment, health care, family, amusement and service industry Domain.And requirement of the people for robot also conform to the principle of simplicity the multiple mechanical action of substance be promoted to anthropomorphic question and answer, independence and with The intelligent robot that other robot interacts, human-computer interaction also just become an important factor for determining intelligent robot development.
For entire interactive process, when the information difference that user is inputted, intelligent robot system processing Duration spent by these information is also just different.If the information that user is inputted is complex, intelligent robot system It then needs to expend longer time to generate feedback information.During this period of time, user can only wait for, and intelligent robot The impression of brought user is then that robot is in interim card state, this obviously damages the user experience of robot.
Invention content
To solve the above problems, the present invention provides a kind of interim card processing methods for intelligent robot, including:
Interactive information obtaining step obtains interactive information input by user, and starts timing;
Feedback information exports step, generates feedback information according to the interactive information, and obtaining the feedback information Be simultaneously stopped timing, according to timing duration it is different by the feedback information and corresponding multi-modal output information be combined come It exports to the user.
According to one embodiment of present invention, when obtaining the feedback information, the feedback information is exported to user.
According to one embodiment of present invention, in the feedback information exports step, whether judge the timing duration Less than the first preset duration, if it is, directly exporting the feedback information.
According to one embodiment of present invention, in the feedback information exports step, it is pre- to reach first in timing duration If when duration, exporting the first multi-modal output information.
According to one embodiment of present invention, when timing duration reaches the second preset duration, the second multi-modal letter is exported Breath.
The present invention also provides a kind of interim card processing units for intelligent robot, including:
Interactive information acquisition module is used to obtain interactive information input by user, and starts timing;
Feedback information output module is used to generate feedback information according to the interactive information, and is obtaining the feedback Stop timing while information, different according to timing duration carry out the feedback information with corresponding multi-modal output information In conjunction with exporting to the user.
According to one embodiment of present invention, the feedback information output module is configured to obtaining the feedback information When, the feedback information is exported to user.
According to one embodiment of present invention, the feedback information output module is configured to whether judge the timing duration Less than the first preset duration, if it is, directly exporting the feedback information.
According to one embodiment of present invention, the feedback information output module is configured to reach first in advance in timing duration If when duration, exporting the first multi-modal output information.
According to one embodiment of present invention, the feedback information output module is configured to reach second in advance in timing duration If when duration, exporting the second multi-modal output information.
Method provided by the present invention enables to intelligent robot within the wait-for-response time by the expression of itself, dynamic The modes such as make to interact with user, keeps the mechanism that intelligent robot copes with various interaction problems more perfect, so also The state that user waits in blank for a long time will not be made to bring user's to allow user not feel as uninteresting exchange It accompanies sense stronger, can allow user is more patient, amicably interacts with intelligent robot.
Other features and advantages of the present invention will be illustrated in the following description, also, partly becomes from specification It obtains it is clear that understand through the implementation of the invention.The purpose of the present invention and other advantages can be by specification, rights Specifically noted structure is realized and is obtained in claim and attached drawing.
Description of the drawings
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below There is required attached drawing in technology description to do simple introduction:
Fig. 1 is the implementation flow chart of the interim card processing method according to an embodiment of the invention for intelligent robot;
Fig. 2 is the implementation process of the interim card processing method in accordance with another embodiment of the present invention for intelligent robot Figure;
Fig. 3 is the implementation process according to the interim card processing method for intelligent robot of further embodiment of the present invention Figure;
Fig. 4 is the structural schematic diagram of the interim card processing unit according to an embodiment of the invention for intelligent robot.
Specific implementation mode
Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings and examples, how to be applied to the present invention whereby Technological means solves technical problem, and the realization process for reaching technique effect can fully understand and implement.It needs to illustrate As long as not constituting conflict, each embodiment in the present invention and each feature in each embodiment can be combined with each other, It is formed by technical solution within protection scope of the present invention.
Meanwhile in the following description, for illustrative purposes and numerous specific details are set forth, to provide to of the invention real Apply the thorough understanding of example.It will be apparent, however, to one skilled in the art, that the present invention can not have to tool here Body details or described ad hoc fashion are implemented.
In addition, step shown in the flowchart of the accompanying drawings can be in the department of computer science of such as a group of computer-executable instructions It is executed in system, although also, logical order is shown in flow charts, and it in some cases, can be to be different from herein Sequence execute shown or described step.
The entire interactive process of intelligent robot can substantially be divided into stagedly:Information input stage, input terminal Processing stage receives data phase, from receiving terminal to server transmission data stage, server-side processes stage, from server Reason stage and information export the stage, and each stage is required for expending certain time length.
For intelligent robot angle, the wait-for-response time of intelligent robot is that robot waiting for server is accordingly asked The time asked comprising to server transmission data stage, server-side processes stage and from received server-side data phase. And for user perspective, the wait-for-response time is the stand-by period of user's perception comprising above-mentioned entire interactive process Each stage, i.e., since user is to intelligent robot input data to user receive intelligent robot output feedback coefficient Until.For different interactive process, the wait-for-response time that user is perceived suffers from data processing algorithm Complexity and the factors such as network state joint effect, therefore the length of wait-for-response time that is perceived of user is not yet It is completely the same.
For certain more complicated data input by user, intelligent robot generally requires to expend longer time next life At corresponding feedback information, and this wait-for-response time is robot from the user's point of view is in interim card state, to damage machine The user experience of device people.
For the above problem in the presence of the prior art, at a kind of interim card for intelligent robot Reason method.As shown in Figure 1, interim card processing method provided by the present invention obtains use first in interactive information obtaining step S101 The interactive information of family input.It should be pointed out that in different embodiments of the invention, this method can utilize intelligent robot Provisioned relevant device obtains a variety of different types of interactive information, and the invention is not limited thereto.
Such as this method can acquire use by voice capture device (such as microphone) that intelligent robot is configured The voice messaging of family input, the keyboard configured by intelligent robot (such as dummy keyboard or physical keyboard) obtain user The character information of input, the image capture device configured for intelligent robot (such as camera) obtain relevant user Image information.
As shown in Figure 1, in step S101, this method can start while obtaining the interactive information that user is inputted Relevant timer starts timing.After obtaining interactive information, this method is generated according to the interactive information in step s 102 Feedback information.
It should be pointed out that in different embodiments of the invention, intelligent robot is in the interaction for obtaining user and being inputted It after information, can both be handled according to input terminal (i.e. intelligent robot), the data that processing obtains are sent to server, server End carries out data processing, the obtained data of processing are sent to receiving terminal (i.e. intelligent robot), receiving terminal into line number by server The process of feedback information is exported according to processing and to user to carry out, and directly can also carry out data processing and life in robotic end It (is handled according to input terminal, process from feedback information to user that export carries out) at corresponding feedback information.It is fed back generating During information, the timing course of timer is to continue to carry out.While obtaining feedback information, this method can stop counting When.
In the present embodiment, this method in step s 103 can according to the difference of timing duration come by feedback information with it is corresponding Multi-modal output information is combined output to user.
Realization in order to clearly illustrate the interim card processing method provided by the present invention for intelligent robot is former Reason realizes process and advantage, is further described to the interim card processing method below in conjunction with different embodiments.
Embodiment one:
Fig. 2 shows the implementation flow charts for the interim card processing method for intelligent robot that the present embodiment is provided.
As shown in Fig. 2, the interim card processing method that the present embodiment is provided obtain in step s 201 first it is input by user Interactive information, and start timing.In the present embodiment, this method obtains interactive information and timing principles and process and above-mentioned steps Involved content is similar in S101, therefore details are not described herein.
After timing starts, this method can judge whether timing duration reaches the first preset duration in step S202.Such as Fruit timing duration does not reach the first preset duration, then party's rule can execute step S204 to determine whether obtaining feedback letter Breath.If timing duration does not reach the first preset duration, and the feedback information that this method has obtained, then this method will Step S205 is executed to export obtained feedback information to user;If timing duration does not obtain the first preset duration, And feedback information is not yet received in this method, then party's rule understands return to step S202 to continue timing duration and feedback The monitoring of information.
If timing duration has reached the first preset duration, as shown in Fig. 2, this method will execute step S203 to export the One multi-modal output information, and judge whether in step S204 to obtain feedback information.If this method is in step S204 Feedback information has been obtained, has exported obtained feedback information to user then this method will execute step S205;If Feedback information is not yet received in this method, then party's rule understands return to step S202 to continue timing duration and feedback letter The monitoring of breath.
For example, interactive information input by user is " how is weather tomorrow ", if being also not up to first in timing duration This method has been obtained for feedback information (such as " weather will be fine tomorrow, and temperature 5 to 10 is Celsius when preset duration (such as 200ms) Degree "), then the feedback information will be directly output to user by this method.Specifically, this method can pass through intelligent robot The presentation of feedback information is carried out in such a way that voice or character are shown.In this case, user and intelligent robot it Between interactive process can seem very smooth, user almost perceives the presence less than the wait-for-response time.
And if when timing duration reaches the first preset duration (such as 200ms), party's rule can export the first multimode State output information (such as making the expression etc. of the expression thinking of default settings).In the process for exporting the first multi-modal output information In, this method will continue to carry out timing, and export feedback information to user when obtaining feedback information.In this case, Interactive process between user and intelligent robot can seem more smooth.
It should be pointed out that in different embodiments of the invention, above-mentioned first preset duration can be according to actual needs Rationally it is arranged, meanwhile, the concrete form of the first multi-modal output information can be other forms, and the invention is not limited thereto.
Embodiment two:
Fig. 3 shows the implementation flow chart for the interim card processing method for intelligent robot that the present embodiment is provided.
As shown in figure 3, the interim card processing method that the present embodiment is provided obtained in step S301 first it is input by user Interactive information, and start timing.In timing course, this method also persistently judges whether timing duration reaches in step s 302 First preset duration.Wherein, if timing duration reaches the first preset duration, this method thens follow the steps S303 to export First multi-modal output information;If the first preset duration has not yet been reached in timing duration, this method thens follow the steps S304 To determine whether obtaining feedback information.It should be pointed out that if timing duration has reached the first preset duration, this method Step S304 can be also executed after exporting the first multi-modal output information to further determine whether to obtain feedback information.
If this method judges that feedback information, party's rule can return to step at this time and not up in step s 304 Rapid S202;And if this method is judged to have been obtained for feedback information at this time in step S307, party's rule can incite somebody to action Obtained feedback information is exported to user.
It is pointed out that the realization principle and reality of step S301 to step S304 and step S307 in the present embodiment Existing process is similar with the content involved by step S201 to step S205 in above-described embodiment one, therefore details are not described herein.
As shown in figure 3, in the present embodiment, if timing duration has had reached the first preset duration and has not obtained at this time Feedback information, then party's rule continues timing in step S305, and it is default to judge whether timing duration reaches second Duration.If timing duration has reached the second preset duration, it is multi-modal that party's rule can export second in step S306 Output information.After being presented to the user the second multi-modal output information, this method can persistently judge whether to obtain feedback information, And the feedback information is exported to user after obtaining feedback information.
For example, interactive information input by user is " how is weather tomorrow ", if being also not up to first in timing duration This method has been obtained for feedback information (such as " weather will be fine tomorrow, and temperature 5 to 10 is Celsius when preset duration (such as 200ms) Degree "), then the feedback information will be directly output to user by this method.Specifically, this method can pass through intelligent robot The presentation of feedback information is carried out in such a way that voice or character are shown.In this case, user and intelligent robot it Between interactive process can seem very smooth, user almost perceives the presence less than the wait-for-response time.
And when timing duration reaches the first preset duration (such as 200ms), party's rule can export the first multi-modal output Information (such as making the expression etc. of the expression thinking of default settings).It, should during exporting the first multi-modal output information Method will continue to carry out timing, and export feedback information to user when obtaining feedback information.In this case, Yong Huyu Interactive process between intelligent robot can seem more smooth.
And when timing duration reaches the second preset duration (such as 3s), then party's rule can export the second multi-modal output Information (such as making the action etc. for new line of suddenly seeing the light).In this way, during obtaining feedback information, this method can first be made Then the action for new line of suddenly seeing the light is made in the action pondered of bowing again, most rear line exports obtained feedback information.
It should be pointed out that in different embodiments of the invention, above-mentioned first preset duration and the second preset duration Can rationally it be arranged according to actual needs, meanwhile, the concrete form of the first multi-modal output information can be other forms, The invention is not limited thereto.
It is also desirable to, it is noted that in other embodiments of the invention, this method can also by be arranged three with On preset duration the wait-for-response time is corresponded into three or more the stages of being divided into, and in each stage to user's the output phase The multi-modal output information answered, the present invention are similarly not so limited to.
From, as can be seen that within the wait-for-response time, the method that the present embodiment is provided enables to intelligence in foregoing description Energy robot is interacted by modes such as itself expression, actions with user, would not also make user for a long time in this way In blank wait for state, to allow user not feel as uninteresting exchange, can allow instead user it is more patient, amicably with Intelligent robot interacts.
The present invention also provides a kind of interim card processing unit for intelligent robot, Fig. 4 is shown should in the present embodiment The structural schematic diagram of device.
As shown in figure 4, the interim card processing unit that the present embodiment is provided preferably includes:Interactive information acquisition module 401 With feedback information output module 402.Wherein, interactive information acquisition module 401 is for obtaining interactive information input by user, and opens Beginning timing.
It should be pointed out that in different embodiments of the invention, interactive information acquisition module 401 can utilize intelligent machine Relevant device provisioned in device people obtains a variety of different types of interactive information, and the invention is not limited thereto.
For example, interactive information acquisition module 401 can utilize the voice capture device (example configured by intelligent robot Such as microphone) it realizes, for acquiring voice messaging input by user;Interactive information acquisition module 401 can also utilize logical The video capture device (such as camera) that intelligent robot is configured is crossed to realize, for acquiring the image letter of relevant user Breath;Interactive information acquisition module 401 can also utilize keyboard (such as dummy keyboard or the entity configured by intelligent robot Keyboard) it realizes, for obtaining character information input by user.
After interactive information acquisition module 401 gets interactive information input by user, can by the interactive information and Timing duration is transferred to feedback information output module 402.In the present embodiment, when feedback information output module 402 can judge timing Whether length reaches the first preset duration.If timing duration does not reach the first preset duration, feedback information output module 402 will further determine whether to obtain feedback information.If timing duration does not reach the first preset duration, and feedback information The feedback information that output module 402 has obtained, then feedback information output module 402 can export obtained feedback information To user;If timing duration does not obtain the first preset duration, and feedback letter is not yet received in feedback information output module 402 Breath, then the device will continue to carry out the monitoring of timing duration and feedback information.
It should be pointed out that in other embodiments of the invention, which can also be by being arranged three or more pre- If wait-for-response time correspondence is divided into three or more stages by duration, and corresponding more to user's output in each stage Mode output information, the present invention are similarly not so limited to.
For example, in one embodiment of the invention, if timing duration has had reached the first preset duration and at this time Feedback information is not obtained, then feedback information output module 402 then will continue to judge whether timing duration reaches second and preset Duration.If timing duration has reached the second preset duration, it is multi-modal defeated that feedback information output module 402 then exports second Go out information.After being presented to the user the second multi-modal output information, feedback information output module 402 can persistently judge whether To feedback information, and the feedback information is exported to user after obtaining feedback information.
It should be understood that disclosed embodiment of this invention is not limited to specific structure disclosed herein or processing step Suddenly, the equivalent substitute for these features that those of ordinary skill in the related art are understood should be extended to.It should also be understood that It is that term as used herein is used only for the purpose of describing specific embodiments, and is not intended to limit.
" one embodiment " or " embodiment " mentioned in specification means the special characteristic described in conjunction with the embodiments, structure Or characteristic includes at least one embodiment of the present invention.Therefore, the phrase " reality that specification various places throughout occurs Apply example " or " embodiment " the same embodiment might not be referred both to.
Although above-mentioned example is used to illustrate principle of the present invention in one or more application, for the technology of this field For personnel, without departing substantially from the principle of the present invention and thought, hence it is evident that can in form, the details of usage and implementation It is upper that various modifications may be made and does not have to make the creative labor.Therefore, the present invention is defined by the appended claims.

Claims (4)

1. a kind of interim card processing method for intelligent robot, which is characterized in that including:
Interactive information obtaining step obtains interactive information input by user, and starts timing;
Feedback information exports step, generates feedback information according to the interactive information, and while obtaining the feedback information Stop timing, the feedback information is combined with corresponding multi-modal output information to export according to the difference of timing duration To the user;
Wherein, when obtaining the feedback information, the feedback information is exported to user;Before obtaining the feedback information, When timing duration reaches the first preset duration, export the first multi-modal output information, timing duration reach second it is default when When long, the second multi-modal information is exported.
2. the method as described in claim 1, which is characterized in that in the feedback information exports step, judge the timing Whether duration is less than the first preset duration, if it is, directly exporting the feedback information.
3. a kind of interim card processing unit for intelligent robot, which is characterized in that including:
Interactive information acquisition module is used to obtain interactive information input by user, and starts timing;
Feedback information output module is used to generate feedback information according to the interactive information, and is obtaining the feedback information While stop timing, the feedback information is combined with corresponding multi-modal output information according to the difference of timing duration To export to the user;
Wherein, the feedback information output module is configured to when obtaining the feedback information, by the feedback information export to User;
The feedback information output module is additionally configured to before obtaining the feedback information, timing duration reach first it is default when When long, the first multi-modal output information is exported, when timing duration reaches the second preset duration, exports the second multi-modal information.
4. device as claimed in claim 3, which is characterized in that the feedback information output module is configured to judge the timing Whether duration is less than the first preset duration, if it is, directly exporting the feedback information.
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US11068518B2 (en) 2018-05-17 2021-07-20 International Business Machines Corporation Reducing negative effects of service waiting time in humanmachine interaction to improve the user experience
CN110653815B (en) * 2018-06-29 2021-12-07 深圳市优必选科技有限公司 Robot control method, robot and computer storage medium
CN110866157B (en) * 2018-08-27 2022-07-15 北京猎户星空科技有限公司 Robot response method and device and robot
US10942941B2 (en) 2018-11-12 2021-03-09 International Business Machines Corporation Natural language processor for cognitively generating contextual filler designed to keep users engaged
CN109413632B (en) * 2018-12-17 2021-12-28 蜂巢(武汉)微系统技术有限公司 Bluetooth connection optimization method and system for embedded system

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