CN106060293B - A kind of bus call center system - Google Patents
A kind of bus call center system Download PDFInfo
- Publication number
- CN106060293B CN106060293B CN201610369886.6A CN201610369886A CN106060293B CN 106060293 B CN106060293 B CN 106060293B CN 201610369886 A CN201610369886 A CN 201610369886A CN 106060293 B CN106060293 B CN 106060293B
- Authority
- CN
- China
- Prior art keywords
- cabinet
- fingerprint
- call center
- matched
- acquisition device
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Active
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/66—Substation equipment, e.g. for use by subscribers with means for preventing unauthorised or fraudulent calling
- H04M1/667—Preventing unauthorised calls from a telephone set
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/60—Aspects of automatic or semi-automatic exchanges related to security aspects in telephonic communication systems
- H04M2203/6054—Biometric subscriber identification
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Security & Cryptography (AREA)
- Business, Economics & Management (AREA)
- Marketing (AREA)
- Telephonic Communication Services (AREA)
- Lock And Its Accessories (AREA)
Abstract
The invention discloses a kind of bus call center systems, including cabinet, driver end, passenger end and background server, the top of the cabinet is hinged with case lid, the top of the case lid is equipped with attacker, the front side of the cabinet is equipped with and the matched fingerprint pattern acquisition device in the driver end, the side of the fingerprint pattern acquisition device is equipped with and the matched switch button in passenger end, the lower section of the fingerprint pattern acquisition device is equipped with broadcast mouth, the two sides of the cabinet are equipped with mounting blocks, lock body is equipped in the cabinet, master control borad, loudspeaker, microphone and wireless transmitter, and lock body is matched with case lid, the loudspeaker and microphone are corresponding with broadcast mouth.The present invention has rational design, facilitates cabinet to be fixedly installed on the inner wall of bus by mounting blocks, is conducive to passenger and driver timely calls；It is provided separately by driver end and passenger end, the order of the call center system is effectively guaranteed, improves work efficiency.
Description
Technical field
The present invention relates to safety call systems technology field more particularly to a kind of bus call center systems.
Background technique
Customer Service Center etc is also named by call center, and the call center of early stage is exactly a little hotlines, consulting telephone,
All kinds of problems such as consulting of processing incoming call client are specially answered by trained operator, are complained, are suggested.Call center is
The industries such as municipal administration, public security, traffic control, postal service, telecommunications, bank, insurance, security, electric power, IT and TV shopping are widely used in,
And it is in need using phone carry out Product Marketing, service and support large enterprise, make the customer service and support of enterprise
It is achieved with value-added service, and greatly improves the service level and efficiency of operation of corresponding industry.And current bus
On imperfect call center system, aim at passenger and driver and timely get in touch with Bus Service platform, solve on bus
Urgent emergency situations.
Summary of the invention
The purpose of the present invention is to solve disadvantages existing in the prior art, and a kind of bus call center proposed
System.
To achieve the goals above, present invention employs following technical solutions:
A kind of bus call center system, including cabinet, Si Jiduan, passenger end and background server, the cabinet
Top is hinged with case lid, and the top of the case lid is equipped with attacker, and the front side of the cabinet is equipped with and the matched finger in driver end
Line Collecting Pattern device, the side of the fingerprint pattern acquisition device be equipped with the matched switch button in passenger end, it is described
The lower section of fingerprint pattern acquisition device is equipped with broadcast mouth, and the two sides of the cabinet are equipped with mounting blocks, are equipped with lock in the cabinet
Body, master control borad, loudspeaker, microphone and wireless transmitter, and lock body is matched with case lid, the loudspeaker and microphone with broadcast
Mouth is corresponding；
The master control borad is equipped with fingerprint collecting circuit, fingerprint transmitting line, fingerprint to when pairing circuit, switching circuit
And data processing circuit, the fingerprint collecting circuit is connect with fingerprint pattern acquisition device and fingerprint transmitting line respectively, described
Fingerprint transmitting line and fingerprint are to circuit connection is when matched, and the data processing circuit is respectively with fingerprint to when pairing electricity
Road, switching circuit, loudspeaker, microphone are connected with wireless transmitter, and the driver end and passenger end respectively include wireless receiver
And information-storing device, and the driver end and passenger end pass through wireless transmitter and connect with the background server.
Preferably, the mounting blocks are two to ten, and are spaced substantially equidistant in the two sides of cabinet.
Preferably, power supply device is equipped in the cabinet, and power supply device is connect with data processing circuit.
Preferably, the inner wall of the cabinet bottom end is equipped with buffer unit, and the buffer unit includes buffer board and spring
Column, and spring stack is between buffer board.
In the present invention, design is rationally, simple to operate, is convenient for by the design of case lid and attacker to cabinet inspection and dimension
It repairs；Facilitate cabinet to be fixedly installed on the inner wall of bus by mounting blocks, is conducive to passenger and driver timely calls；
It is provided separately by driver end and passenger end, the order of the call center system is effectively guaranteed, improves work efficiency.
Detailed description of the invention
Fig. 1 is a kind of structural schematic diagram of bus call center system proposed by the present invention；
Fig. 2 is a kind of schematic illustration of bus call center system proposed by the present invention.
In figure: 1 cabinet, 2 fingerprint pattern acquisition devices, 3 case lids, 4 attackers, 5 lock bodies, 6 mounting blocks, 7 switch buttons, 8 are broadcast
Sound mouth, 9 master control borads.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete
Site preparation description, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.
Referring to Fig.1-2, a kind of bus call center system, including cabinet 1, Si Jiduan, passenger end and background server,
The top of the cabinet 1 is hinged with case lid 3, and the top of the case lid 3 is equipped with attacker 4, the front side of the cabinet 1 be equipped with it is described
The matched fingerprint pattern acquisition device 2 in driver end, the side of the fingerprint pattern acquisition device 2 is equipped with to be matched with the passenger end
Switch button 7, the lower section of the fingerprint pattern acquisition device 2 is equipped with broadcast mouth 8, and the two sides of the cabinet 1 are equipped with installation
Block 6, the cabinet 1 is interior to be equipped with lock body 5, master control borad 9, loudspeaker, microphone and wireless transmitter, and lock body 5 and case lid 3 match
It closes, the loudspeaker and microphone are corresponding with broadcast mouth 8；
It is electric to circuit, switch is when matched that the master control borad 9 is equipped with fingerprint collecting circuit, fingerprint transmitting line, fingerprint
Road and data processing circuit, the fingerprint collecting circuit are connect with fingerprint pattern acquisition device 2 and fingerprint transmitting line respectively, institute
Fingerprint transmitting line and fingerprint are stated to circuit connection is when matched, the data processing circuit is respectively with fingerprint to when pairing electricity
Road, switching circuit, loudspeaker, microphone are connected with wireless transmitter, and the driver end and passenger end respectively include wireless receiver
And information-storing device, and the driver end and passenger end pass through wireless transmitter and connect with the background server.
Mounting blocks 6 are two to ten, and are spaced substantially equidistant in the two sides of cabinet 1, and cabinet 1 is interior to be equipped with power supply device, and electricity
Source device is connect with data processing circuit, and the inner wall of 1 bottom end of cabinet is equipped with buffer unit, and buffer unit includes buffer board and bullet
Spring column, and spring stack is between buffer board.In the present invention, design is rationally, simple to operate, passes through case lid 3 and attacker 4
Design is convenient for 1 inspection and maintenance of cabinet；Facilitate cabinet 1 to be fixedly installed on the inner wall of bus by mounting blocks 6, is conducive to
Passenger and driver timely call；It is provided separately by driver end and passenger end, the system, call center is effectively guaranteed
The order of system, improves work efficiency.
Working principle: when work, passenger's flicking switch button 7 passes through the wireless receiver of wireless transmitter and passenger end
Connection, is linked up with the backstage personnel at serve passengers end；Driver end inputs fingerprint, fingerprint by fingerprint pattern acquisition device 2
Acquisition Circuit acquires fingerprint and sends fingerprint to circuit is when matched for collected fingerprint by fingerprint transmitting line, is paired into
After function, data processing circuit control wireless transmitter is connect with the wireless receiver at driver end, people from backstage with service driver end
Member is linked up, and is provided separately by driver end and passenger end, the order of the call center system is effectively guaranteed, improves
Working efficiency.
The foregoing is only a preferred embodiment of the present invention, but scope of protection of the present invention is not limited thereto,
Anyone skilled in the art in the technical scope disclosed by the present invention, according to the technique and scheme of the present invention and its
Inventive concept is subject to equivalent substitution or change, should be covered by the protection scope of the present invention.
Claims (4)
1. a kind of bus call center system, including cabinet (1), Si Jiduan, passenger end and background server, feature exist
In the top of the cabinet (1) is hinged with case lid (3), and the top of the case lid (3) is equipped with attacker (4), the cabinet (1)
Front side be equipped with the matched fingerprint pattern acquisition device (2) in the driver end, the side of the fingerprint pattern acquisition device (2) is set
Have and is equipped with broadcast mouth (8), institute with the matched switch button in passenger end (7), the lower section of the fingerprint pattern acquisition device (2)
The two sides for stating cabinet (1) are equipped with mounting blocks (6), and lock body (5), master control borad (9), loudspeaker, microphone are equipped in the cabinet (1)
And wireless transmitter, and lock body (5) is matched with case lid (3), the loudspeaker and microphone are corresponding with broadcast mouth (8)；
The master control borad (9) is equipped with fingerprint collecting circuit, fingerprint transmitting line, fingerprint to when pairing circuit, switching circuit
And data processing circuit, the fingerprint collecting circuit are connect with fingerprint pattern acquisition device (2) and fingerprint transmitting line respectively, institute
Fingerprint transmitting line and fingerprint are stated to circuit connection is when matched, the data processing circuit is respectively with fingerprint to when pairing electricity
Road, switching circuit, loudspeaker, microphone are connected with wireless transmitter, and the driver end and passenger end respectively include wireless receiver
And information-storing device, and the driver end and passenger end pass through wireless transmitter and connect with the background server.
2. a kind of bus call center system according to claim 1, which is characterized in that the mounting blocks (6) are two
To ten, and it is spaced substantially equidistant in the two sides of cabinet (1).
3. a kind of bus call center system according to claim 1, which is characterized in that be equipped in the cabinet (1)
Power supply device, and power supply device is connect with data processing circuit.
4. a kind of bus call center system according to claim 1, which is characterized in that cabinet (1) bottom end
Inner wall is equipped with buffer unit, and the buffer unit includes buffer board and spring stack, and spring stack is between buffer board.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610369886.6A CN106060293B (en) | 2016-05-30 | 2016-05-30 | A kind of bus call center system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610369886.6A CN106060293B (en) | 2016-05-30 | 2016-05-30 | A kind of bus call center system |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN106060293A CN106060293A (en) | 2016-10-26 |
| CN106060293B true CN106060293B (en) | 2019-05-03 |
Family
ID=57171618
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201610369886.6A Active CN106060293B (en) | 2016-05-30 | 2016-05-30 | A kind of bus call center system |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN106060293B (en) |
Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US5418836A (en) * | 1991-11-13 | 1995-05-23 | Kabushiki Kaisha Honda Access | Radiotelephone equipment for use in vehicle |
| CN101789186A (en) * | 2009-01-23 | 2010-07-28 | 厦门蓝斯通信有限公司 | Public transportation intelligent terminal |
| CN101866530A (en) * | 2010-05-18 | 2010-10-20 | 金龙联合汽车工业（苏州）有限公司 | Vehicle one-touch conversation monitoring alarm system and implementation method thereof |
| CN203675211U (en) * | 2013-12-13 | 2014-06-25 | 杭州易和网络有限公司 | Intelligent bus-mounted terminal having visual intercommunication function |
-
2016
- 2016-05-30 CN CN201610369886.6A patent/CN106060293B/en active Active
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US5418836A (en) * | 1991-11-13 | 1995-05-23 | Kabushiki Kaisha Honda Access | Radiotelephone equipment for use in vehicle |
| CN101789186A (en) * | 2009-01-23 | 2010-07-28 | 厦门蓝斯通信有限公司 | Public transportation intelligent terminal |
| CN101866530A (en) * | 2010-05-18 | 2010-10-20 | 金龙联合汽车工业（苏州）有限公司 | Vehicle one-touch conversation monitoring alarm system and implementation method thereof |
| CN203675211U (en) * | 2013-12-13 | 2014-06-25 | 杭州易和网络有限公司 | Intelligent bus-mounted terminal having visual intercommunication function |
Also Published As
| Publication number | Publication date |
|---|---|
| CN106060293A (en) | 2016-10-26 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN106276468A (en) | A kind of elevator One key alarming method based on Internet of Things | |
| CN204415334U (en) | A kind of electric vehicle anti-theft control monitor unit based on Internet of Things | |
| CN203825684U (en) | Wireless intelligent building talkback gangway machine | |
| CN104112377A (en) | Train dispatching simulation training system and method | |
| CN106060293B (en) | A kind of bus call center system | |
| CN102817635A (en) | Wired emergency communication and commander positioning system for power tunnel | |
| CN202634629U (en) | Face identification building intercommunication system with call forwarding function | |
| CN106650858A (en) | Electronic management device and management method for vehicle keys | |
| CN204719801U (en) | A kind of rental house management system | |
| CN106097679A (en) | A kind of house security emergency button device | |
| CN202703409U (en) | Movable type multi-function police car | |
| CN203504636U (en) | Mobile phone with interphone function | |
| CN202785142U (en) | Emergency calling system for elevator | |
| CN102691467A (en) | Intelligent anti-theft door | |
| CN103787158A (en) | Elevator control system based on short message | |
| KR20140058835A (en) | Battery management system for electric bicycle management system and method thereof | |
| CN105184897A (en) | Article deposit system based on internet of things and control method thereof | |
| CN202257880U (en) | Automatic alarm security device for buildings | |
| CN204155396U (en) | A kind of home intelligent warning system | |
| CN204463326U (en) | Portable call alarm | |
| CN204883832U (en) | E -Government device with long -range monitoring function | |
| CN104680686A (en) | Portable call alarm | |
| CN202331615U (en) | Intelligent queuing number calling terminal | |
| CN209728968U (en) | A kind of Multifunctional campus emergent alarm evacuation practice device | |
| CN204390255U (en) | The internet of things equipment signal conditioning package of a kind of public security bureau internal proprietary |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant | ||
| CP01 | Change in the name or title of a patent holder | ||
| CP01 | Change in the name or title of a patent holder |
Address after: 230088 Anhui city of Hefei province No. 669 Changjiang West Road Branch Investment Building 9 floor Patentee after: ANHUI FUHUANG TECHNOLOGY Co.,Ltd. Address before: 230088 Anhui city of Hefei province No. 669 Changjiang West Road Branch Investment Building 9 floor Patentee before: ANHUI FUHUANG HOLLYSYS TECHNOLOGY CO.,LTD. |
|
| CP03 | Change of name, title or address | ||
| CP03 | Change of name, title or address |
Address after: 230051 block a, Fuhuang new vision, No. 77, Wutaishan Road, Luogang street, Baohe District, Hefei City, Anhui Province Patentee after: Anhui Jiaoxin Technology Co.,Ltd. Address before: 230088 Anhui city of Hefei province No. 669 Changjiang West Road Branch Investment Building 9 floor Patentee before: ANHUI FUHUANG TECHNOLOGY Co.,Ltd. |