CN106060236A - Method and system for improving call quality - Google Patents
Method and system for improving call quality Download PDFInfo
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- CN106060236A CN106060236A CN201610298697.4A CN201610298697A CN106060236A CN 106060236 A CN106060236 A CN 106060236A CN 201610298697 A CN201610298697 A CN 201610298697A CN 106060236 A CN106060236 A CN 106060236A
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- 238000000034 method Methods 0.000 title claims abstract description 58
- 230000006854 communication Effects 0.000 claims description 34
- 238000011946 reduction process Methods 0.000 claims description 10
- 230000003321 amplification Effects 0.000 claims description 8
- 238000003199 nucleic acid amplification method Methods 0.000 claims description 8
- 230000002708 enhancing effect Effects 0.000 claims description 2
- 238000010586 diagram Methods 0.000 description 6
- 230000002787 reinforcement Effects 0.000 description 4
- 238000001514 detection method Methods 0.000 description 2
- 238000001914 filtration Methods 0.000 description 2
- 206010048669 Terminal state Diseases 0.000 description 1
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- 238000004891 communication Methods 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72448—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions
- H04M1/72454—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions according to context-related or environment-related conditions
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L21/00—Speech or voice signal processing techniques to produce another audible or non-audible signal, e.g. visual or tactile, in order to modify its quality or its intelligibility
- G10L21/02—Speech enhancement, e.g. noise reduction or echo cancellation
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
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- Engineering & Computer Science (AREA)
- Human Computer Interaction (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Quality & Reliability (AREA)
- Health & Medical Sciences (AREA)
- Audiology, Speech & Language Pathology (AREA)
- Computational Linguistics (AREA)
- Physics & Mathematics (AREA)
- Acoustics & Sound (AREA)
- Multimedia (AREA)
- Environmental & Geological Engineering (AREA)
- Telephonic Communication Services (AREA)
Abstract
The invention discloses a method and a system for improving call quality. The method includes determining that a user is in a noisy environment during a call; judging whether the user is in a state of speaking to the other party or in a state of listening to the other party; if the user is in a state of speaking to the other party, processing the voice data of the user; and if the user is in a state of listening to the other party, processing the voice data of the other party. According to the method and the device, the voice in the conversation process is processed in a targeted manner by judging the state of whether the user is speaking to the other party or the other party in the conversation, so that the other party can hear the voice of the user more clearly in the conversation process, the user can hear the voice of the other party more clearly, the conversation quality is improved, and the user experience is improved.
Description
Technical field
The present invention relates to voice call technical field, particularly relate to a kind of method and system improving speech quality.
Background technology
When using terminal to converse during user is in noisy environment, frequently result in owing to the noise of surrounding is excessive
User cannot hear the voice of the other side clearly, or the other side cannot hear the voice of user clearly, and user is at noisy ring
Speech quality when conversing in border is the lowest, makes user be affected with the communication exchange of the other side, and Consumer's Experience is the most bad.
Summary of the invention
It is an object of the invention to provide a kind of method and system improving speech quality, pin in the communication process of user
Processing the voice in communication process to property, enables the sound hearing user that the other side in communication process becomes apparent from
Sound, it is also possible to make the sound hearing the other side that user becomes apparent from, improves speech quality, promotes Consumer's Experience.
For reaching this purpose, the present invention by the following technical solutions:
First aspect, the present invention proposes a kind of method improving speech quality, including:
Determine that user is in noisy environment in communication process；
Judge that user is in the state spoken to the other side or the state listening the other side to speak；
If user is in the state spoken to the other side, then user voice data are processed；If user is in listens the other side
The state spoken, then process the other side's voice data.
Wherein, described determine that user is in noisy environment in communication process before, also include:
Obtain user voice data.
Wherein, described determine that user is in noisy environment in communication process, including:
Described user voice data are analyzed, if the sound that described user voice packet is containing at least two sound source,
Then determine that user is in noisy environment.
Wherein, described judgement user is in the state spoken to the other side or the state listening the other side to speak, including:
Judge that audible device is the most in running order, the most then user is in the state listening the other side to speak；If it is not, then
User is in the state spoken to the other side；Or
Judge that mike is the most in running order, the most then user is in the state spoken to the other side；If it is not, then use
Family is in the state listening the other side to speak.
Wherein, described user voice data are processed, particularly as follows: user voice data are carried out noise reduction process；
Described the other side's voice data is processed, particularly as follows: the other side's voice data is carried out enhancement process.
Wherein, described the other side's voice data is carried out enhancement process, particularly as follows:
Utilize intelligent power output amplification that the other side's voice data is carried out sound enhancing.
Second aspect, the present invention proposes a kind of system improving speech quality, including:
Environment confirms module, is used for determining that in communication process user is in noisy environment；
Condition judgment module, for judging that user is in the state spoken to the other side or the state listening the other side to speak；
User voice data, for when user is in the state that the other side speaks, are processed by acoustic processing module；
When user is in the state listening the other side to speak, the other side's voice data is processed.
Wherein, the system of the raising speech quality that the present invention proposes also includes:
Sound acquisition module, is used for obtaining user voice data.
Wherein, described User Status judge module, including audible device judge module and/or mike judge module；
Described audible device judge module: be used for judging that audible device is the most in running order, the most then user is in
Listen the state that the other side speaks；If it is not, then user is in the state spoken to the other side；
Described mike judge module: be used for judging that mike is the most in running order, the most then user is in right
The state spoken in side；If it is not, then user is in the state listening the other side to speak.
Wherein, described acoustic processing module includes: noise reduction module and sound strengthen module；
Described noise reduction module: for when the state of user is to the state that the other side speaks, to user voice data
Carry out noise reduction process；
Described sound strengthens module: for when the state of user is the state listening the other side to speak, to the other side's voice data
Carry out enhancement process；
Described sound strengthens module and includes: intelligent power output amplification；
Described intelligent power output amplification: for the other side's voice data is carried out enhancement process.
After the method have the benefit that the present invention user being in noisy environment in determining communication process, it is judged that user is place
The state listening the other side to speak it is in the state spoken to the other side；If user is in the state spoken to the other side, then to
Family voice data processes；If user is in the state listening the other side to speak, then the other side's voice data is processed；Judging
The state that user listens the other side to speak in call or speaks to the other side, targetedly to the voice in communication process at
Reason, enables the sound hearing user that the other side in communication process becomes apparent from, it is also possible to hearing of making that user becomes apparent from is right
The sound of side, improves speech quality, promotes Consumer's Experience.
Accompanying drawing explanation
Fig. 1 is the method flow diagram of the embodiment of the method one of the method for the raising speech quality that the present invention proposes.
Fig. 2 is the method flow diagram of a kind of optional mode of embodiment of the method one.
Fig. 3 is the method flow diagram of the optional mode of another kind of embodiment of the method one.
Fig. 4 is the functional block diagram of the system embodiment one of the system of the raising speech quality that the present invention proposes.
Fig. 5 is the functional block diagram of a kind of optional mode of system embodiment one.
Fig. 6 is the functional block diagram of the optional mode of another kind of system embodiment one.
Detailed description of the invention
Below in conjunction with accompanying drawing, further illustrate technical scheme by specific embodiment.
Embodiment one
With reference to Fig. 1, the present embodiment proposes a kind of method improving speech quality, including:
S101, determine that user is in noisy environment in communication process.
In the communication process of user, user voice data are analyzed, wherein, when user is in noisy environment,
User voice data are to the multiple different sound sources including user, when user is not at noisy environment, user voice number
According to the most corresponding same sound source, the i.e. sound of user.By being analyzed picking out user voice number to user voice data
According to whether coming to same sound source, if user voice data are come to same sound source, then explanation user voice data only comprise
The sound of user, it may be determined that user is not at noisy environment；If user voice data are come to multiple different sound sources, i.e. user's sound
The sound packet sound containing two or more sound source, then user is in noisy environment really.
S102, judge that user is in the state spoken to the other side or the state listening the other side to speak.
According to by terminal, user in communication process is in the state spoken to the other side or the state listening the other side to speak, right
User voice data or the other side's voice data process targetedly.
If S103 user is in the state spoken to the other side, then user voice data are processed；Listen if user is in
The state that the other side speaks, then process the other side's voice data.
According to the judged result of step S102, if user is in the state spoken to the other side, then user voice data are entered
Row processes, and having arrived is the other side's purpose of can not hearing user voice；If user is in the state listening the other side to speak, then to the other side
Voice data processes, and does not hears the purpose of the other side's sound arriving user.
The present embodiment is by the state judging that user listens the other side to speak in call or speaks to the other side, specific aim
The voice in communication process is processed, enable the sound hearing user that the other side in communication process becomes apparent from, also
The sound hearing the other side that user becomes apparent from can be made, improve speech quality, promote Consumer's Experience.
Optionally, as in figure 2 it is shown, technical scheme is improved on the basis of the embodiment of Fig. 1, in step
Step S104 is also included before S101.
Step S104, acquisition user voice data.
By obtaining user voice data, user voice data are analyzed, it is possible to preferably determine at communication process
Whether middle user is in noisy environment；Optionally, in the present embodiment, obtain user voice data by mike.
User voice data, by obtaining user voice data, are analyzed, it is possible to judge more accurately by the present embodiment
Go out whether user in communication process is in noisy environment so that whether user is in the identification of noisy environment in communication process
Higher.
Optionally, as it is shown on figure 3, technical scheme is changed as follows on the basis of above-mentioned embodiment of the method
Enter:
Step S102 includes:
Step S1021, judge that audible device is the most in running order, the most then user is in the shape listening the other side to speak
State；If it is not, then user is in the state spoken to the other side.
Judge that user is in the state spoken to the other side or the state listening the other side to speak, optionally, can by detection eventually
The duty of audible device of end, judges what user was in speaking to the other side by the duty of the audible device of terminal
State is in the state listening the other side to speak；If the audible device of terminal is in running order, then explanation user is now listening
The other side speaks, then user is in the state listening the other side to speak；If the audible device of terminal is not at duty, then user is described
Now speaking to the other side, then user is in the state spoken to the other side, wherein, the audible device of terminal for include speaker and
The terminal audible devices such as receiver.
Step S1022, judge that mike is the most in running order, the most then user is in the state spoken to the other side；
If it is not, then user is in the state listening the other side to speak.
Judge that user is in the state spoken to the other side or the state listening the other side to speak, optionally, can be by detection wheat
By the duty of mike, the duty of gram wind, judges that user is in being in listening to the state that the other side speaks right
The state spoken in side；If mike is in running order, then explanation user is now speaking to the other side, then user is in the other side
The state spoken；If mike is not at duty, then explanation user is now listening the other side to speak, then user is in and listens the other side
The state spoken.
Wherein, step S1021 and step S1022 are selected one and are carried out.
Step S103 includes:
If step S1031 user is in the state spoken to the other side, then user voice data are carried out noise reduction process.
According to step S1021 or the judged result of step S1022, if user is in the state spoken to the other side, then illustrate
Now need user voice data are processed, the purpose of user voice can not heard, then to user voice reaching the other side
Data carry out noise reduction process.
The method of noise reduction process is not particularly limited by the present invention, can produce the sound phase with surrounding by algorithm
The sound of surrounding is offset by anti-waveform, it is achieved the noise reduction process to user voice data；Or by setting in terminal
Put filtering hardware, utilize filtering hardware that user voice data are carried out noise reduction；Or by the method for multi-microphone noise reduction, in terminal
On multiple mike is set, make mike collect user speech, the sound of surrounding collected by other mikes, is passing through
The sound of surrounding is filtered by software, it is achieved the noise reduction process to user voice data.
If step S1032 user is in the state spoken to the other side, then the other side's voice data is carried out enhancement process.
According to step S1021 or the judged result of step S1022, if user is in the state spoken to the other side, then illustrate
Now need the other side's voice data is processed, the purpose of the other side's sound can not heard, then to the other side's sound reaching user
Data carry out reinforcement process.
The method that the present invention carries out reinforcement process to the other side's voice data is not specifically limited, can by algorithm produce with
The corresponding waveform of the other side's voice data is overlapped, and reaches to carry out the other side's voice data the purpose of reinforcement process；Or by opening
Open intelligent power output amplification, by intelligent power output amplification, the other side's voice data is carried out reinforcement process, reach the other side's voice data is strengthened
The purpose processed.
Wherein, step S1031 and step S1032 are that the result according to step S1021 or the judgement of step S1022 is selected one and entered
Row.
The present embodiment specify that when user is in the state that the other side speaks, and carries out user voice data at noise reduction
Reason, when user is in the state that the other side speaks, carries out enhancement process to the other side's voice data；Utilize simultaneously and judge that sounding sets
Standby or the duty of mike, judges that the state that user is in listening the other side to speak is in saying to the other side more accurately
The state of words, improves the process accuracy to user voice data or the other side's voice data, improves speech quality further, carry
Rise Consumer's Experience.
Embodiment two
With reference to Fig. 4, the present embodiment proposes a kind of system improving speech quality, including:
Environment confirms module 101, is used for determining that in communication process user is in noisy environment.
In the communication process of user, determine whether user is in noisy environment, user voice data are analyzed, can
To pick out whether user voice data are come to same sound source, if user voice data are come to same sound source, then illustrate to use
Family voice data only comprises the sound of user, it may be determined that user is not at noisy environment；If user voice data are come to not
Same sound source, the i.e. user voice packet sound containing two or more sound source, then user is in noisy environment really.
Condition judgment module 102, for judging that user is in the state spoken to the other side or the state listening the other side to speak.
According to by terminal, user in communication process is in the state spoken to the other side or the state listening the other side to speak, right
User voice data or the other side's voice data process targetedly.
Acoustic processing module 103, for when user is in the state that the other side speaks, at user voice data
Reason；When user is in the state listening the other side to speak, the other side's voice data is processed.
According to the judged result of condition judgment module 102, if user is in the state spoken to the other side, then to user voice
Data process, and having arrived is the other side's purpose of can not hearing user voice；If user is in the state listening the other side to speak, then
The other side's voice data is processed, does not hears the purpose of the other side's sound arriving user.
The present embodiment is by the state judging that user listens the other side to speak in call or speaks to the other side, specific aim
The voice in communication process is processed, enable the sound hearing user that the other side in communication process becomes apparent from, also
The sound hearing the other side that user becomes apparent from can be made, improve speech quality, promote Consumer's Experience.
Optionally, as it is shown in figure 5, on the basis of the embodiment of Fig. 4, technical scheme is further changed
Entering, the present embodiment also includes:
Sound acquisition module 104, is used for obtaining user voice data.
By obtaining user voice data, user voice data are analyzed, it is possible to preferably determine at communication process
Whether middle user is in noisy environment；Optionally, in the present embodiment, obtain user voice data by mike.
User voice data, by obtaining user voice data, are analyzed, it is possible to judge more accurately by the present embodiment
Go out whether user in communication process is in noisy environment so that whether user is in the identification of noisy environment in communication process
Higher.
Optionally, as shown in Figure 6, on the basis of above-mentioned system embodiment, technical scheme is changed as follows
Enter:
User Status judge module 102 includes audible device judge module 1021 and/or mike judge module 1022；
Described audible device judge module 1021: be used for judging that audible device is the most in running order, the most then user
It is in the state listening the other side to speak；If it is not, then user is in the state spoken to the other side.
Described mike judge module 1022: be used for judging that mike is the most in running order, the most then user is in
The state spoken to the other side；If it is not, then user is in the state listening the other side to speak.
Herein, audible device judge module 1021 and mike judge module 1022 are implemented with the method shown in Fig. 3 respectively
Example is corresponding, and here is omitted.
Acoustic processing module 103 includes that noise reduction module 1031 and sound strengthen module 1032；
Described noise reduction module 1031: for when the state of user is to the state that the other side speaks, to user voice
Data carry out noise reduction process.
Described sound strengthens module 1032: for when the state of user is the state listening the other side to speak, to the other side's sound
Data carry out enhancement process.
Herein, noise reduction module 1031 and sound strengthen module 1032 respectively with in the embodiment of the method shown in Fig. 3
Step S1031 is corresponding with step S1032, and here is omitted.
The present embodiment specify that when user is in the state that the other side speaks, and carries out user voice data at noise reduction
Reason, when user is in the state that the other side speaks, carries out enhancement process to the other side's voice data；Utilize simultaneously and judge that sounding sets
Standby or the duty of mike, judges that the state that user is in listening the other side to speak is in saying to the other side more accurately
The state of words, improves the process accuracy to user voice data or the other side's voice data, improves speech quality further, carry
Rise Consumer's Experience.
The present invention is after in determining communication process, user is in noisy environment, it is judged that user is in the shape spoken to the other side
State is in the state listening the other side to speak；If user is in the state spoken to the other side, then to user voice data at
Reason；If user is in the state listening the other side to speak, then the other side's voice data is processed；Judging that user is to listen in call
The state that the other side speaks or speaks to the other side, processes the voice in communication process targetedly, makes in communication process
What the other side can become apparent from hears the sound of user, it is also possible to make the sound hearing the other side that user becomes apparent from, and improves logical
Words quality, promotes Consumer's Experience.
Describe the know-why of the embodiment of the present invention above in association with specific embodiment, these describe and are intended merely to explain this
The principle of inventive embodiments, and the restriction to embodiment of the present invention protection domain can not be construed to by any way, this area
Technical staff need not pay performing creative labour can associate other detailed description of the invention of the embodiment of the present invention, these sides
Within formula falls within the protection domain of the embodiment of the present invention.
Claims (10)
1. the method improving speech quality, it is characterised in that including:
Determine that user is in noisy environment in communication process；
Judge that user is in the state spoken to the other side or the state listening the other side to speak；
If user is in the state spoken to the other side, then user voice data are processed；The other side is listened to speak if user is in
State, then the other side's voice data is processed.
Method the most according to claim 1, it is characterised in that described determine that user is in noisy environment in communication process
Before, also include:
Obtain user voice data.
Method the most according to claim 2, it is characterised in that described determine that user is in noisy ring in communication process
Border, including:
Described user voice data are analyzed, if the sound that described user voice packet is containing at least two sound source, the most really
Determine user and be in noisy environment.
Method the most according to claim 1, it is characterised in that described judgement user is in the state spoken to the other side or listens
The state that the other side speaks, including:
Judge that audible device is the most in running order, the most then user is in the state listening the other side to speak；If it is not, then user
It is in the state spoken to the other side；Or
Judge that mike is the most in running order, the most then user is in the state spoken to the other side；If it is not, then at user
In the state listening the other side to speak.
Method the most according to claim 1, it is characterised in that described user voice data are processed, particularly as follows: right
User voice data carry out noise reduction process；
Described the other side's voice data is processed, particularly as follows: the other side's voice data is carried out enhancement process.
Method the most according to claim 5, it is characterised in that described the other side's voice data is carried out enhancement process, specifically
For:
Utilize intelligent power output amplification that the other side's voice data is carried out sound enhancing.
7. the system improving speech quality, it is characterised in that including:
Environment confirms module, is used for determining that in communication process user is in noisy environment；
Condition judgment module, for judging that user is in the state spoken to the other side or the state listening the other side to speak；
User voice data, for when user is in the state that the other side speaks, are processed by acoustic processing module；When with
When family is in the state listening the other side to speak, the other side's voice data is processed.
System the most according to claim 7, it is characterised in that also include:
Sound acquisition module, is used for obtaining user voice data.
System the most according to claim 7, it is characterised in that described User Status judge module, sentences including audible device
Disconnected module and/or mike judge module；
Described audible device judge module: be used for judging that audible device is the most in running order, the most then user be in listen right
The state spoken in side；If it is not, then user is in the state spoken to the other side；
Described mike judge module: be used for judging that mike is the most in running order, the most then user is in and says to the other side
The state of words；If it is not, then user is in the state listening the other side to speak.
System the most according to claim 7, it is characterised in that described acoustic processing module includes: noise reduction module and
Sound strengthens module；
Described noise reduction module: for when the state of user is to the state that the other side speaks, user voice data are carried out
Noise reduction process；
Described sound strengthens module: for when the state of user is the state listening the other side to speak, carry out the other side's voice data
Enhancement process；
Described sound strengthens module and includes: intelligent power output amplification；
Described intelligent power output amplification: for the other side's voice data is carried out enhancement process.
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| CN201610298697.4A CN106060236A (en) | 2016-05-05 | 2016-05-05 | Method and system for improving call quality |
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|---|---|---|---|
| CN201610298697.4A CN106060236A (en) | 2016-05-05 | 2016-05-05 | Method and system for improving call quality |
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| CN201610298697.4A Pending CN106060236A (en) | 2016-05-05 | 2016-05-05 | Method and system for improving call quality |
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| CN101193381A (en) * | 2006-12-01 | 2008-06-04 | 中兴通讯股份有限公司 | A mobile terminal and method with voice pre-processing function |
| US20130157728A1 (en) * | 2011-12-14 | 2013-06-20 | Xu-tong Hu | Method for controlling a portable apparatus used in a telecommunication network, and associated portable apparatus |
| CN103731541A (en) * | 2012-10-10 | 2014-04-16 | 北京三星通信技术研究有限公司 | Method and terminal for controlling voice frequency during telephone communication |
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Application publication date: 20161026 |