CN106057200A - Semantic-based interaction system and interaction method - Google Patents

Semantic-based interaction system and interaction method Download PDF

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Publication number
CN106057200A
CN106057200A CN201610461831.8A CN201610461831A CN106057200A CN 106057200 A CN106057200 A CN 106057200A CN 201610461831 A CN201610461831 A CN 201610461831A CN 106057200 A CN106057200 A CN 106057200A
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China
Prior art keywords
rule
semantic
module
user
natural language
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曾卓
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GUANGZHOU E-TRANS TRAFFIC INFORMATION CO LTD
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GUANGZHOU E-TRANS TRAFFIC INFORMATION CO LTD
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    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/22Procedures used during a speech recognition process, e.g. man-machine dialogue
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/22Procedures used during a speech recognition process, e.g. man-machine dialogue
    • G10L2015/226Procedures used during a speech recognition process, e.g. man-machine dialogue using non-speech characteristics
    • G10L2015/227Procedures used during a speech recognition process, e.g. man-machine dialogue using non-speech characteristics of the speaker; Human-factor methodology

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  • Engineering & Computer Science (AREA)
  • Computational Linguistics (AREA)
  • Health & Medical Sciences (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Human Computer Interaction (AREA)
  • Physics & Mathematics (AREA)
  • Acoustics & Sound (AREA)
  • Multimedia (AREA)
  • Machine Translation (AREA)

Abstract

The invention discloses a semantic-based interaction system and interaction method. By defining a regular semantic parameter model, a machine furthest reads human language expression; and by applying a regular engine, index definition and fuzzy associated operation, the dimensions of data are reduced, the processing efficiency of the machine is improved, a computer understands user's language while positively responding to a user and reaches the level of real human beings, and the communication of the computer is just as same as that of human beings in real life.

Description

Based on semantic interactive system and exchange method
Technical field
The present invention relates to human-computer interaction technique field, particularly relate to a kind of based on semantic interactive system and exchange method.
Background technology
Human-computer interaction technology (Human-Computer Interaction Techniques) refers to by computer defeated Enter, outut device, realize the technology of people and computer dialog in an efficient way.It includes that machine passes through output or display device Thering is provided the most for information about to people and prompting is asked for instructions, people by input equipment, to machine input, for information about and ask for instructions by prompting, Answer a question.Speech recognition technology is the one in man-machine interaction., often there is following asking in existing speech recognition technology Topic: 1. owing to being provided without structurized rule objects, therefore precision of identifying speech is low, poor reliability;2. natural language is without fall Dimension process, in vector space model, a word is exactly a dimension, text classification, cluster excavation calculate in, high-dimensional to Between amount, Similarity Measure can consume a large amount of computer resource and cause dimension disaster;3. cannot realize the natural language to user to carry out Localized, dialect and the matching analysis of custom of speaking;The most in use, it is impossible to enriched by autonomic learning and improve word Storehouse.
Summary of the invention
An object of the present invention is to provide a kind of based on semantic interactive system, with improve system voice accuracy of identification and Reliability, realizes reparation and the more New function of system dictionary simultaneously.
Interactive system based on semanteme in this programme, including rule engine module, for by the semantic rule of natural language Then it is defined as the discernible rule objects of computer, and described rule objects is stored in rule mapping library.
Intelligent analysis module, for profound language understanding and reasoning, based on big data analysis and process user language Custom and incidence relation thereof, mate with rule objects after analysis, and realizes self-regeneration and self renewal process.
Intelligent chip module, for message groups bag, encode, decode, distribute, receive, linear prediction processing procedure, it is achieved Speech compression processes, and provides a user with personalisation interface and call;
Rule mapping library, is used for storing the discernible rule objects of computer.
Beneficial effects of the present invention is as follows:
1. being provided with rule engine module, by rule engine module, the semantic rule of natural language being defined as computer can know Other rule objects, owing to have employed the discernible structurized rule objects of computer, therefore can improve the essence of speech recognition Degree and reliability.
2. described rule objects is stored in rule mapping library, effective information can be extracted also during user uses Add dictionary, so abundant by autonomic learning for system and improve that dictionary provides may.
The language understanding of profound level the most of the present invention and reasoning, refer to sound Emotion identification, such as, same one Words, the no tone, the result that may mate has difference;Sound characteristic identification, such as sound are sharper, then system can push away This user disconnected is probably women.
User language of the present invention custom and incidence relation thereof, i.e. analyze the habit of speaking of localized, dialect and user Used.Different regions has different dialects to be accustomed to, and different car owners also has different customs of speaking, and such as, party A-subscriber says " I It is hungry ", possible system does not identifies the when of the most mutual, and what system interrogation party A-subscriber said is " cuisines " etc, Now party A-subscriber rewords " cuisines ", and system identification goes out, and just can directly say " cuisines " when that party A-subscriber representing " being hungry " next time, that System is it is known that party A-subscriber's expression is " being hungry ".
By intelligent analysis module, localized, dialect, user habit can be analyzed, it is achieved rule objects and the big data of system The coupling of (including localized, dialect and user habit term), expands the analyst coverage of natural language, and the suitability is more Extensively, and reparation and the renewal of system dictionary can be realized simultaneously.
The reparation of the system dictionary described in the present invention and renewal, refer to judge the standard of vocabulary by continually entering of user Really and effectiveness.Such as, user uses keyword A not find relevant content for the first time, then system can be automatically by this pass Key word A adds to dictionary;If user has changed keyword B removal search, then can be determined that this keyword A and keyword B can Incidence relation can be there is, then this relation temporarily can be updated in dictionary, after treating, also have same user to say this During keyword, it may be determined that this keyword is effective.
4. by intelligent chip module, for message groups bag, encode, decode, distribute, receive, linear prediction processed Journey, it is achieved speech compression function, it is while ensuring communication safety, shorten man-machine interaction response speed, and to Family provides personalisation interface to call the calling function realizing user to required information.
Linear prediction processing procedure described in the present invention is prior art, it was predicted that be according to existed between discrete signal Determine the feature of relatedness, utilize the most one or more signal estimation next signal, then must be poor to actual value and predictive value (forecast error) encodes.If prediction is relatively accurate, then error is the least.Under conditions of equal accuracy requires, so that it may with relatively Few bit encodes, and reaches to compress the purpose of data.
Further, also include data model definitions module, the form that described data model definitions module definition N kind is different, For the natural language data of input are converted into the perceptible form of system.The meaning of the form that definition N kind is different is base Originally the exchange of all of data is met.
Further, described rule engine module includes word-dividing mode, de-redundant module, scaling module, determines generic module and determine ginseng Module.By above-mentioned module, can respectively natural language be carried out word segmentation processing, de-redundant process, calibration process, determine class process and Surely considering and handling reason, so after participle and de-redundant, higher-dimension represents in the latent semantic space being projected in low-dimensional, reduces problem Scale, while reducing feature space dimension, it is possible to excavates the semantic information between word, the matter of characteristic set after raising dimensionality reduction Amount, promotes text representation quality.
Further, described intelligent analysis module includes recycling module, unique match module and priority match module.Described Recycling module be used for reclaiming insignificant voice, described unique match module is for carrying out unique with rule objects Join;Described priority match module is for preferentially mating information similar with rule objects in system with rule objects.
It is a further object of the present invention to provide a kind of based on semantic exchange method, comprise the following steps:
1) semantic rule of natural language is defined as the discernible rule objects of computer, and described rule objects is stored in In rule mapping library;
2) to profound language understanding and reasoning, based on big data analysis and process user language custom and incidence relation thereof, Mate with rule objects after analysis, and carry out emotion recognition simultaneously;
3) for message groups bag, encode, decode, distribute, receive, linear prediction processing procedure, and realize speech compression merit Can, it is while ensuring communication safety, and shortens the response speed of man-machine interaction, and provides a user with personalisation interface and call.
By above-mentioned exchange method, right owing to the semantic rule of natural language to be defined as the discernible rule of computer As, therefore can improve precision and the reliability of speech recognition.
Described rule objects is stored in rule mapping library, effective information can be extracted during user uses and add Dictionary, so abundant by autonomic learning for system and improve that dictionary provides may.
By step 2), feasible system information data is precisely mated with rule objects, and can realize being used for simultaneously The emotion recognition of voice, is that statement, rhetorical question, query be contrary with the fact or the certainly tone as identified, thus realization is different Occasion from export different information datas under linguistic context.
Further, before step 1), also include defining the form that N kind is different, by the natural language data conversion of input The perceptible form of one-tenth system, to substantially meet the exchange of all of data.
Further, in step 1), the semantic rule of natural language is defined as the side of the discernible rule objects of computer Formula is: natural language carries out word segmentation processing, de-redundant process, calibration process respectively, determines class process and surely consider and handle reason.Through participle After de-redundant, higher-dimension represents in the latent semantic space being projected in low-dimensional, reduces the scale of problem, is reducing feature space dimension While degree, it is possible to excavating the semantic information between word, after raising dimensionality reduction, the quality of characteristic set, promotes text representation quality.
Further, described coupling includes: if it is insignificant for identifying the natural language that user says, then to this nature language Speech data reclaim, if identifying the natural language that user says have unique match information, then provide this unique match letter Breath;If identifying the natural language that user says have Similarity matching information, the most preferentially provide this Similarity matching information.Above-mentioned Joining process, if identifying the natural language that user says have Similarity matching information, the most preferentially providing this Similarity matching information, this Plant the mode of fuzzy matching, be favorably improved the matching efficiency of speech recognition.
Further, in step 2) in, also include by rule objects newly-increased in autonomic learning extracting rule storehouse, with perfect The step of dictionary.The autonomous renewal of feasible system dictionary.
Further, described rule objects uses structured parameter model, described structured parameter model includes being intended to, Region, information point, classification and planning mode, parameter can combination in any.Use structured parameter model, parameter can combination in any, I.e. can arbitrarily overturn order of speaking, lengthen, shorten argument structure, a large amount of empty cluster can be avoided and increase stability, even if User is reverse to speak, and system still can be understood, so a lot of empty cluster will not be returned, user will not be allowed to think that system is bad With, say that what does not all identify.
Accompanying drawing explanation
Fig. 1 is embodiment of the present invention basic module block diagram based on semantic interactive system.
In Fig. 2 rule engine module based on semantic interactive system that is the embodiment of the present invention and intelligent analysis module Join schematic diagram.
Fig. 3 is that the embodiment of the present invention is based on rule engine module participle schematic diagram in semantic interactive system.Erecting in figure Each vocabulary is split by line statement.
Fig. 4 is that the embodiment of the present invention is based on rule engine module de-redundant flow chart in semantic interactive system.
Fig. 5 is that the embodiment of the present invention is based on rule engine module de-redundant schematic diagram in semantic interactive system.Square frame in figure The vocabulary retained after statement de-redundant.
Fig. 6 is that the embodiment of the present invention is based on rule engine module calibration schematic diagram in semantic interactive system.
Fig. 7 is that the embodiment of the present invention determines class schematic diagram based on rule engine module in semantic interactive system.
Fig. 8 is that the embodiment of the present invention joins schematic diagram surely based on rule engine module in semantic interactive system.
Fig. 9 is that the embodiment of the present invention maps schematic diagram based on rule engine module classification another name in semantic interactive system.
Detailed description of the invention
Below by detailed description of the invention, the present invention is further detailed explanation:
One, basic module, as shown in Figure 1.
Natural language described in user inputs via input equipment, by rule engine module, by the semanteme of natural language Rule is defined as the discernible rule objects of computer, and is stored in by described rule objects in rule mapping library.Lead to the most again Crossing intelligent analysis module to mate, the intelligent analysis module of the present embodiment includes dialect storehouse, feature database, structured parameter storehouse, The result of coupling has three kinds: if it is insignificant for identifying the natural language that user says, then carry out back these natural language data Receiving, if identifying the natural language that user says have unique match information, then providing this unique match information;If the use of identifying The natural language that family is said has Similarity matching information, the most preferentially provides this Similarity matching information.By intelligent chip module, The intelligent chip module of the present embodiment can be DSP, after providing unique match information or Similarity matching information, transmits control and refers to Order, system pushes relevant information data to user.If when intelligent analysis module does not analyzes concrete meaning, it is possible to inquiry is used Family.
Two, the coupling in rule engine module and intelligent analysis module is as shown in Figure 2.
Word segmentation processing, de-redundant that the rule engine module of the present embodiment includes carrying out natural language process, calibration processes, Determine class process and surely consider and handle reason.
Three, the participle in rule engine module is as shown in Figure 3.The so-called participle of the present embodiment refers to language user inputted The vocabulary of sentence carries out piecemeal segmentation.
Four, the de-redundant flow process in rule engine module is as shown in Figure 4.It is defeated that de-redundant described in the present embodiment refers to remove user Vocabulary nonessential in the statement entered.
Five, the de-redundant in rule engine module is illustrated as shown in Figure 5.
Six, the calibration in rule engine module is as shown in Figure 6.Calibration described in the present embodiment refers to determine described in user Object.
Six, rule engine module determines class as shown in Figure 7.Class of determining described in the present embodiment refers to determine described in user The classification of object.
Seven, rule engine module determines ginseng as shown in Figure 8.Determine ginseng refers to determine to be described in user described in the present embodiment Which parameter of object.
In some embodiments of the invention, described rule objects uses structured parameter model.Further below Detailed description:
Structured parameter model
The structured parameter of user speech input:
<intention>+<region>+<information point>+<classification>+<planning mode>
Input parameter can be in any combination.
Interaction process:
Initiative information source, iterative process, share interactive interface.
<intention>
I to go to (acquiescence)+search/arrange navigation purpose ground
As a example by searching or arranging navigation purpose ground, for voice messaging analysis the structural data response user of user's input Request, comprises but is not limited only to herein below:
Road location is major-minor, just
Planning mode closely, soon, at a high speed, charge
Search/arrange navigation INTRM intermediate point by the way
Route management route is checked, simulates, is deleted
Share found the team with fleet, add, exit, remove team, kicking a player, head car, with car, destination's setting/acquirement, good friend, point Enjoy
Communication process phone, note, wechat
History navigation history track
Vehicle condition and Sensing Satellite location and OBD
Information inquiry weather, road conditions
Arrange and management parameters and user data
<region>
Save administrative division title
Borough draws title, area code coding
District's administrative division title, region postcode
Street administrative division title, region postcode
Support another name
As: the Inner Mongol-> Inner Mongol, Tianhe District-> Milky Way
The appellation of language convention, such as: city originally becomes district, district originally becomes city
Support combination, such as: Chao-Shan Area
List imports
<information point>
Doorplate
Clear and definite road doorplate numbering
Fuzzy doorplate location algorithm: doorplate sequence of parity, the most close, algorithm location
Title
Information point name keys, road name keyword, another name keyword
Phone
Fixed telephone number, special service number (such as: closest 120/110/119)
Crossing
Two road name keys
Road+direction
Concrete road name+directional information (such as: three rings are outer)
Traffic website
Concrete public traffic station title (such as: princess graveyard ferrum, subway Stone steles bridge)
Traffic website+mark
Concrete public traffic station title+website attribute-bit (such as: princess's grave station C exports)
Information point+direction
The main location supporting fuzzy class, concrete information point title+directional information (such as: Milky Way north of the city, Milky Way north of the city door)
Self-defined
Obtain user and define the place (such as: family, company, haircut, the name of friend) of preservation
<classification>
Use big class and group two-stage classification structure
Big class, flexibly.
Big class kind can carry out mining analysis according to engine Unidentified user phrase data, therefrom takes out and separates out new class Another name claims, and the ownership that carried out by the statement that originally cannot resolve of intelligence is classified.
Engine can be analyzed excavating according to the temperature of group that user uses, frequency, is divided into big from newly by group Class, and take out the group separating out more standby user use habit simultaneously.
Group, expansible.
The phrase data that big class is directly retrieved can be analyzed excavating by engine by user, takes out and separates out new group Classification, reduces user's interaction times, improves the engine map accuracy to information retrieval.
The delimiter of item name share family language convention onboard.
Item name can map in classification existing with map/navigation engine.
Item name support combination and combined crosswise.
Item name support is called.
Item name support imports.
The alias definition of classification
User speech input is colloquial, it would be desirable to colloquial vocabulary is mapped to concrete one-level classification or two grades of classifications In.As shown in Figure 9.Such as:
Example one: phonetic entry " converges to romote antiquity and has a meal ", and key word " is had a meal " and is mapped to food and drink, and engine should be able to be enumerated and converge adnexa romote antiquity Food and drink StoreFront list.
Example two: phonetic entry " is sung to Tianhe District K ", and key word " K song " is mapped to KTV, and engine should be able to be set out Tianhe District KTV.
Example three: phonetic entry " firmly hotel ", because not having area information, is then set out neighbouring hotel accommodations list.
The exchange method based on semanteme of the present embodiment, comprises the steps:
The natural language data of input are converted into the perceptible form of system by the form that definition N kind is different.
Natural language carries out word segmentation processing respectively, de-redundant processes, calibration processes, determine class process and surely consider and handle reason, will be from So the semantic rule of language is defined as the discernible rule objects of computer, and described rule objects is stored in rule mapping library In;
To profound language understanding and reasoning, based on big data analysis and process user language custom and incidence relation thereof, point Mate with rule objects after analysis, and carry out emotion recognition simultaneously, by rule newly-increased in autonomic learning extracting rule storehouse Object, to improve the step of dictionary;
For message groups bag, encode, decode, distribute, receive, linear prediction processing procedure, and realize speech compression function, It is while ensuring communication safety, and shortens the response speed of man-machine interaction, and provides a user with personalisation interface and call.
Above-described is only embodiments of the invention, and in scheme, the known general knowledge such as concrete structure and characteristic is not made at this Too much describing, before one skilled in the art know the applying date or priority date, technical field that the present invention belongs to is all of Ordinary technical knowledge, it is possible to know all of prior art in this field, and there is normal experiment hands before this date of application The ability of section, one skilled in the art can improve in conjunction with self-ability and implement under the enlightenment that the application is given This programme, some typical known features or known method should not become one skilled in the art and implement the application Obstacle.It should be pointed out that, for a person skilled in the art, on the premise of without departing from present configuration, it is also possible to make Going out some deformation and improvement, these also should be considered as protection scope of the present invention, and these are all without affecting the effect that the present invention implements Fruit and practical applicability.The protection domain that this application claims should be as the criterion with the content of its claim, the tool in description Body embodiments etc. record the content that may be used for explaining claim.

Claims (10)

1. based on semantic interactive system, it is characterised in that including:
Rule engine module, for being defined as the discernible rule objects of computer, and by institute by the semantic rule of natural language State rule objects to be stored in rule mapping library;
Intelligent analysis module, for profound language understanding and reasoning, is accustomed to based on big data analysis and process user language And incidence relation, mate with rule objects after analysis, and realize self-regeneration and self renewal process;
Intelligent chip module, for message groups bag, encode, decode, distribute, receive, linear prediction processing procedure, it is achieved voice Compress softwares processes, and provides a user with personalisation interface and call;
Rule mapping library, is used for storing the discernible rule objects of computer.
It is the most according to claim 1 based on semantic interactive system, it is characterised in that: also include data model definitions mould Block, the form that described data model definitions module definition N kind is different, can for the natural language data of input are converted into system Cognitive form.
It is the most according to claim 1 based on semantic interactive system, it is characterised in that: described rule engine module includes point Word module, de-redundant module, scaling module, determine generic module and determine moduli block.
It is the most according to claim 1 based on semantic interactive system, it is characterised in that: described intelligent analysis module includes Recycling module, unique match module and priority match module.
5. based on semantic exchange method, it is characterised in that: comprise the following steps:
1) semantic rule of natural language is defined as the discernible rule objects of computer, and described rule objects is stored in In rule mapping library;
2) to profound language understanding and reasoning, based on big data analysis and process user language custom and incidence relation thereof, Mate with rule objects after analysis, and carry out emotion recognition simultaneously;
3) for message groups bag, encode, decode, distribute, receive, linear prediction processing procedure, it is achieved speech compression process, And provide a user with personalisation interface and call.
It is the most according to claim 5 based on semantic exchange method, it is characterised in that: before step 1), it is fixed also to include The natural language data of input are converted into the perceptible form of system by the form that justice N kind is different.
It is the most according to claim 5 based on semantic exchange method, it is characterised in that: in step 1), by natural language Semantic rule is defined as the mode of the discernible rule objects of computer: respectively natural language is carried out word segmentation processing, de-redundant Process, calibration process, determine class process and surely consider and handle reason.
It is the most according to claim 5 based on semantic exchange method, it is characterised in that: described coupling includes: if identifying It is insignificant for going out the natural language that user says, then reclaim these natural language data, if identifying the nature that user says Language has unique match information, then provide this unique match information;If identify the natural language that user says be have similar Match information, the most preferentially provide this Similarity matching information.
It is the most according to claim 5 based on semantic exchange method, it is characterised in that: in step 2) in, also include passing through Rule objects newly-increased in autonomic learning extracting rule storehouse, to improve the step of dictionary.
The most according to claim 1 or 5 based on semantic interactive system, it is characterised in that: described rule objects uses Structured parameter model, described structured parameter model includes intention, region, information point, classification and planning mode, and parameter can Combination in any.
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CN108563633A (en) * 2018-03-29 2018-09-21 腾讯科技(深圳)有限公司 A kind of method of speech processing and server
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