CN106034064A - Instant communication session state prompting method, instant communication server and instant communication system - Google Patents
Instant communication session state prompting method, instant communication server and instant communication system Download PDFInfo
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- 235000008434 ginseng Nutrition 0.000 claims description 2
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Abstract
The invention discloses an instant communication session state prompting method, an instant communication server and an instant communication system. The instant communication session prompting method comprises: a first user terminal submits session state information targeting a current participated instant communication session to an instant communication server; the instant communication server determines that the instant communication session currently has a session state abnormality according to the session state information, and the instant communication server returns a session opposite end state abnormality prompt to the first user terminal if the session information targeting the instant communication session which is uploaded by the opposite end user terminal is not received in a first preset period. The instant communication session state prompting method, the instant communication server and the instant communication system can determine which party is mainly responsible for the abnormal state of the current session and provide a feedback to a user when a session abnormal state happens and make user process the abnormal condition of the instant communication session.
Description
Technical field
The present invention relates to a kind of Internet technical field, particularly relate to a kind of instant telecommunication session condition prompting side
Method, instant communication server and system.
Background technology
Along with developing rapidly of Internet technology, user more and more carries out instant messaging meeting by the Internet
Words, often occur unusual condition during instant telecommunication session, such as voice, video session occur card,
The situations such as buffering, at this moment user does not often know that exception or the network of the other side of session occurs in own net
Occurring abnormal, this situation can not be made and effectively being judged and prompting by existing instant telecommunication session mechanism, causes use
The unusual condition of family instant telecommunication session can not have been resolved in time.
Summary of the invention
In view of this, a kind of instant telecommunication session state prompt method, IMU are embodiments provided
, can be when there is session status exception in inquiry server and system, it is achieved judgement is which side mainly resulted in works as
Before session status exception also feed back to user, allow the user can unusual condition to instant telecommunication session in time
Process.
In order to solve above-mentioned technical problem, embodiments provide a kind of instant telecommunication session condition prompting
Method, described method includes:
First user terminal submits the session for the current instant telecommunication session participated in to instant communication server
Status information；
Described instant communication server determines described according to the session state information that described first user terminal is submitted to
It is abnormal that instant telecommunication session there is currently session status；
Whether the detection of described instant communication server receives the described IMU of participation in the first preset duration
The session information for described instant telecommunication session that the peer user terminal of news session is uploaded, described session is believed
Breath includes session state information or session data；
If in the first preset duration, do not receive that described peer user terminal uploads for described instant messaging
The session information of session, the most described instant communication server returns session opposite end shape to described first user terminal
State abnormal prompt.
Correspondingly, the embodiment of the present invention additionally provides a kind of instant telecommunication session state prompt method, described side
Method includes:
Receive the meeting of the instant telecommunication session currently participated in for first user terminal that first user terminal is submitted to
Speech phase information；
Determine that described instant telecommunication session is currently deposited according to the session state information that described first user terminal is submitted to
Abnormal at session status；
Whether detection has to receive in the first preset duration participates in the peer user of described instant telecommunication session eventually
The session information for described instant telecommunication session that end is uploaded, described session information includes session state information
Or session data；
If in the first preset duration, do not receive that described peer user terminal uploads for described instant messaging
The session information of session, then return the abnormal state prompting of session opposite end to described first user terminal.
Correspondingly, the embodiment of the present invention additionally provides a kind of instant communication server, described instant messaging service
Device includes:
Session status receiver module, for receiving the current for first user terminal of first user terminal submission
The session state information of the instant telecommunication session participated in；
Session status determines module, determines for the session state information submitted to according to described first user terminal
It is abnormal that described instant telecommunication session there is currently session status；
Whether opposite end state determining module, receive participation for detection described i.e. in the first preset duration
Time conversational communication the session information for described instant telecommunication session uploaded of peer user terminal, described meeting
Words information includes session state information or session data；
Condition prompting module, uploads for ought not receiving described peer user terminal in the first preset duration
For the session information of described instant telecommunication session time, return session opposite end shape to described first user terminal
State abnormal prompt.
Correspondingly, the embodiment of the present invention additionally provides a kind of instant communicating system, described instant communicating system bag
Include instant communication server and the first instant communication terminal, wherein:
Described first user terminal, instant for currently participate in for submitting to described instant communication server
The session state information of conversational communication；
Described instant communication server determines described according to the session state information that described first user terminal is submitted to
It is abnormal that instant telecommunication session there is currently session status；Whether detection receives ginseng in the first preset duration
The session for described instant telecommunication session uploaded with the peer user terminal of described instant telecommunication session is believed
Breath, described session information includes session state information or session data；If not receiving in the first preset duration
The session information for described instant telecommunication session uploaded to described peer user terminal, then to described first
User terminal returns the abnormal state prompting of session opposite end.
Instant communication server in the present embodiment is true in the session state information submitted to according to first user terminal
When its instant telecommunication session participated in fixed there is currently session status exception, detect whether to receive this instant
The session information that the peer user terminal of conversational communication is uploaded, thus judge be which side mainly result in current
Session status abnormal and to first user terminal feedback, allow the user can different to instant telecommunication session in time
Often situation processes.
Accompanying drawing explanation
In order to be illustrated more clearly that the embodiment of the present invention or technical scheme of the prior art, below will be to enforcement
In example or description of the prior art, the required accompanying drawing used is briefly described, it should be apparent that, describe below
In accompanying drawing be only some embodiments of the present invention, for those of ordinary skill in the art, do not paying
On the premise of going out creative work, it is also possible to obtain other accompanying drawing according to these accompanying drawings.
Fig. 1 is the schematic flow sheet of a kind of instant telecommunication session state prompt method in the embodiment of the present invention；
Fig. 2 is the schematic flow sheet of the instant telecommunication session state prompt method in another embodiment of the present invention；
Fig. 3 is the schematic flow sheet of the instant telecommunication session state prompt method in another embodiment of the present invention；
Fig. 4 is the structural representation of the instant communication server in the embodiment of the present invention；
Fig. 5 is the structural representation of the instant communicating system in the embodiment of the present invention；
Fig. 6 is the letter of transmission session status information/session data in the instant communicating system in the embodiment of the present invention
Breath flows to schematic diagram；
Fig. 7 is transmission session status information/session data in the instant communicating system in another embodiment of the present invention
Information flow direction schematic diagram.
Detailed description of the invention
Below in conjunction with the accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is carried out clearly
Chu, be fully described by, it is clear that described embodiment be only a part of embodiment of the present invention rather than
Whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art are not making creation
The every other embodiment obtained under property work premise, broadly falls into the scope of protection of the invention.
Instant telecommunication session in the embodiment of the present invention, can be voice call, video calling, picture share,
Audio frequency and video such as share at the instant messaging business scenario participated in by least two user terminal, and described user terminal can
To include PC, panel computer, smart mobile phone, electronic reader, car-mounted terminal or wearable intelligent
The internet terminals such as equipment, described instant communication server can be to provide instant messaging service to user terminal
Background server.
Fig. 1 is the schematic flow sheet of a kind of instant telecommunication session state prompt method in the embodiment of the present invention,
Mainly it is introduced with the angle of instant communication server, as shown in the figure the instant telecommunication session shape of the present embodiment
The flow process of state reminding method may include that
S101, receives the instant messaging meeting currently participated in for first user terminal that first user terminal is submitted to
The session state information of words.
Concrete, in an alternative embodiment, first user terminal can timing (such as every 1 second or 2 seconds)
The session state information of the current instant telecommunication session participated in is submitted to, such as current first to instant communication server
User terminal currently take part in three instant telecommunication sessions, then first user terminal can be respectively directed to each
The timing of individual instant telecommunication session submits corresponding session state information, described session shape to instant communication server
State information can include that first user terminal participates in the communication quality information of described instant telecommunication session, such as may be used
To include the packet loss of session data that first user terminal received by described instant telecommunication session, or its
He can represent the parameter of communication quality.
In another alternative embodiment, described first user terminal can be by the current IMU participated in of monitoring
The communication quality information of news session, full in the communication quality information confirming the described instant telecommunication session of current participation
When foot presets communication quality condition, submit to for the current instant telecommunication session participated in instant communication server
Session state information.
S102, determines described instant telecommunication session according to the session state information that described first user terminal is submitted to
There is currently session status abnormal.
Concrete, in an alternative embodiment, instant communication server can be submitted to according to first user terminal
Session state information judges that described first user terminal participates in the communication quality information of described instant telecommunication session and is
No satisfied default communication quality condition, the most described instant communication server determines described instant messaging meeting
It is abnormal that words there is currently session status, such as carry first in the session state information that first user terminal is submitted to
The packet loss of the session data that user terminal is received by described instant telecommunication session, if instant messaging service
According to the session state information received, device determines that described first user terminal passes through institute in the second preset duration
The packet loss stating the session data that instant telecommunication session receives takes more than predetermined threshold value, the most described instant messaging
It is abnormal that business device determines that described instant telecommunication session there is currently session status, such as, connect in the second preset duration
The first user terminal received is the biggest for the packet loss carried in the session state information of certain instant telecommunication session
In predetermined threshold value, or the first user terminal received in the second preset duration is for certain instant telecommunication session
Session state information in the meansigma methods of packet loss carried more than predetermined threshold value, be all regarded as described first
The packet loss of the session data that user terminal is received by described instant telecommunication session in the second preset duration
More than predetermined threshold value.Described second preset duration can the such as 4-6 second.
In another alternative embodiment, first user terminal can confirm the described instant messaging meeting of current participation
When the communication quality information of words meets default communication quality condition, submit to for currently to instant communication server
The session state information of the instant telecommunication session participated in, as long as thus instant communication server can receive pin
The session state information of certain instant telecommunication session i.e. be can determine that described instant telecommunication session there is currently session shape
State is abnormal, or described session state information carries the identification information that session status is abnormal, thus instant messaging takes
According to this identification information carried in this session state information, business device determines that described first user terminal currently participates in
Instant telecommunication session to there is currently session status abnormal.
S103, whether detection has in the first preset duration receives the opposite end participating in described instant telecommunication session
The session information for described instant telecommunication session of user terminal uploads, described session information includes session shape
State information or session data, if do not receive the pin that described peer user terminal is uploaded in the first preset duration
Session information to described instant telecommunication session, then perform S104, otherwise perform S105.
Concrete, in an alternative embodiment, the session state information that first user terminal is submitted to can carry it
For the session identification of instant telecommunication session, such as session codings etc., instant communication server can basis
This session identification inquires the participation terminal of this instant telecommunication session, so that it is determined that obtain described instant messaging meeting
The peer user terminal of words, described peer user terminal can be one, it is also possible to exists multiple, the most
People's voice conversation scene etc..In another alternative embodiment, the session state information that first user terminal is submitted to
Can carry the ID of the peer user terminal of its targeted instant telecommunication session, thus instant messaging
Server can determine the participation terminal of this instant telecommunication session according to this ID.
Further, transmission session status information/session data in instant communicating system as schematically shown in Figure 6
Information flow direction mode in, first user terminal and the second user terminal are set up i.e. by instant communication server
Time conversational communication, and then first user terminal and the second user terminal are by instant communication server transmission session
Data, and regularly or when needed to instant communication server submit session state information to, if instant messaging clothes
Business device, after determining that this instant telecommunication session exists session status exception, does not receives in the first preset duration
The session data for described instant telecommunication session that described peer user terminal is uploaded or session state information,
Then think that current sessions abnormal state is most likely due to what peer user terminal caused, it may be possible to because of its net
There are occurring in exception or program operation process the situations such as abnormal in network situation；If connecing in the first preset duration
Receive the session data for described instant telecommunication session or session status letter that described peer user terminal is uploaded
Breath, then cannot determine which side current sessions abnormal state mainly resulted in by；If there is multiple opposite end to use
Family terminal is then similar to logic, if after determining that instant telecommunication session exists session status exception, presetting first
The session data for described instant telecommunication session that some peer user terminal is uploaded is not received in duration
Or session state information, then just it is believed that current sessions abnormal state is most likely due to this opposite end use
Family terminal causes, if existing multiple, is likely due to what the plurality of peer user terminal caused jointly, if
Have in the first preset duration receive that all peer user terminals upload for described instant telecommunication session
Session data or session state information, then cannot determine that current sessions abnormal state is by which side to be mainly resulted in
's.
On the other hand, transmission session status information/session data in instant communicating system as schematically shown in Figure 7
Information flow direction mode in, first user terminal and the second user terminal are set up i.e. by instant communication server
Time direct transmission session data between conversational communication, and then first user terminal and the second user terminal, and fixed
Time submit session state information to instant communication server, if instant communication server is determining this instant messaging
After session exists session status exception, in the first preset duration, do not receive described peer user terminal upload
The session state information for described instant telecommunication session, then it is assumed that current sessions abnormal state is very possible
Owing to peer user terminal causes, it may be possible to because its network condition occurs in exception or program operation process
The situations such as abnormal occur；If have in the first preset duration receive that described peer user terminal uploads for
The session state information of described instant telecommunication session, then cannot determine that current sessions abnormal state is by which side
Mainly result in；If there is multiple peer user terminal, it is similar to logic, if determining that instant telecommunication session is deposited
After session status is abnormal, in the first preset duration, do not receive the pin that some peer user terminal is uploaded
Session state information to described instant telecommunication session, then just it is believed that current sessions abnormal state has very much
Being likely due to what this peer user terminal caused, if existing multiple, being likely due to the plurality of peer user
Terminal causes jointly, if having in the first preset duration receive that all peer user terminals upload for
The session state information of described instant telecommunication session, then cannot determine that current sessions abnormal state is by which side
Mainly result in.
S104, returns the abnormal state prompting of session opposite end to described first user terminal.
I.e. inform that user's current sessions abnormal state is most likely due to what this peer user terminal caused, if
There is multiple peer user terminal, then can return to first user terminal and not receive in the first preset duration
The ID of the peer user terminal of the session information for described instant telecommunication session uploaded to it, allows
User knows the current sessions abnormal state which peer user terminal causes.
S105, returns network state abnormal prompt to described first user terminal.
The most currently cannot determine which side current sessions abnormal state mainly resulted in by, then just to first
User terminal returns network state abnormal prompt.
Instant communication server in the present embodiment is true in the session state information submitted to according to first user terminal
When its instant telecommunication session participated in fixed there is currently session status exception, detect whether to receive this instant
The session information that the peer user terminal of conversational communication is uploaded, thus judge be which side mainly result in current
Session status abnormal and to first user terminal feedback, allow the user can different to instant telecommunication session in time
Often situation processes.
Fig. 2 is the schematic flow sheet of the instant telecommunication session state prompt method in another embodiment of the present invention,
Mainly it is described with first user terminal and instant communication server side, as shown in the figure in the present embodiment
Instant telecommunication session state prompt method flow process may include that
S201, first user terminal is submitted to for the current instant telecommunication session participated in instant communication server
Session state information, including first user terminal participate in described instant telecommunication session communication quality information.
Concrete, first user terminal in the present embodiment can timing (such as every 1 second or 2 seconds) to
Instant communication server submits the session state information of the current instant telecommunication session participated in, as current first uses
Family terminal currently take part in three instant telecommunication sessions, then first user terminal can be respectively directed to each
Instant telecommunication session timing submits corresponding session state information, described session status to instant communication server
Information can include that first user terminal participates in the communication quality information of described instant telecommunication session, the most permissible
Including the packet loss of the session data that first user terminal is received by described instant telecommunication session, or other
The parameter of communication quality can be represented.
S202, if the communication quality information that described first user terminal participates in described instant telecommunication session meets pre-
If communication quality condition, the most described instant communication server determines that described instant telecommunication session there is currently session
Abnormal state.
Concrete, such as the session state information that first user terminal is submitted to carries first user terminal and passes through
The packet loss of the session data that described instant telecommunication session receives, if instant communication server is according to receiving
Session state information determine described first user terminal in the second preset duration by described instant messaging meeting
The packet loss of the session data that words receive is more than predetermined threshold value, and the most described instant communication server determines described
It is abnormal that instant telecommunication session there is currently session status, the first use such as received in the second preset duration
Family terminal is all higher than predetermined threshold value for the packet loss carried in the session state information of certain instant telecommunication session,
Or the first user terminal received in the second preset duration believes for the session status of certain instant telecommunication session
The meansigma methods of the packet loss carried in breath is more than predetermined threshold value, is all regarded as described first user terminal the
The packet loss of the session data received by described instant telecommunication session in two preset duration is more than presetting threshold
Value.Described second preset duration can the such as 4-6 second.
S203, it is described immediately that described instant communication server confirms not receive participation in the first preset duration
The session information for described instant telecommunication session that the peer user terminal of conversational communication is uploaded, described session
Information includes session state information or session data.
Described instant communication server, after determining that this instant telecommunication session exists session status exception, detects and exists
Whether have in first preset duration to receive and participate in the pin that the peer user terminal of described instant telecommunication session is uploaded
Session information to described instant telecommunication session, implements the S103 that logic is referred in embodiment above,
The present embodiment repeats no more.
S204, described instant communication server returns session opposite end abnormal state to described first user terminal and carries
Show.
I.e. inform that user's current sessions abnormal state is most likely due to what this peer user terminal caused, if
There is multiple peer user terminal, then can return to first user terminal and not receive in the first preset duration
The ID of the peer user terminal of the session information for described instant telecommunication session uploaded to it, allows
User knows the current sessions abnormal state which peer user terminal causes.
Instant communication server in the present embodiment is true in the session state information submitted to according to first user terminal
When its instant telecommunication session participated in fixed there is currently session status exception, detect whether to receive this instant
The session information that the peer user terminal of conversational communication is uploaded, thus judge be which side mainly result in current
Session status abnormal and to first user terminal feedback, allow the user can different to instant telecommunication session in time
Often situation processes.
Fig. 3 is the schematic flow sheet of the instant telecommunication session state prompt method in another embodiment of the present invention,
Mainly it is described with first user terminal and instant communication server side, as shown in the figure in the present embodiment
Instant telecommunication session state prompt method flow process may include that
S301, described first user terminal determines the current communication quality information participating in described instant telecommunication session
Meet and preset communication quality condition.
Described communication quality information can include what first user terminal was received by described instant telecommunication session
The packet loss of session data, or other can represent the parameter of communication quality.Described default communication quality condition
May include that described first user terminal is received by described instant telecommunication session in the second preset duration
The packet loss of session data more than predetermined threshold value.Exemplary, if described first user terminal is pre-second
If the packet loss of the session data received by described instant telecommunication session in duration is more than predetermined threshold value, then
It is abnormal, such as second that described first user terminal determines that described instant telecommunication session there is currently session status
The packet loss of the session data received by instant telecommunication session in preset duration is all higher than predetermined threshold value, or
Big in the meansigma methods of the packet loss of the session data received by instant telecommunication session in the second preset duration
In predetermined threshold value, all it is regarded as described first user terminal in the second preset duration by described IMU
The packet loss of the session data that news session receives is more than predetermined threshold value.Described second preset duration can be such as
The 4-6 second.
S302, first user terminal is submitted to for the current instant telecommunication session participated in instant communication server
Session state information.
S303, determines described instant telecommunication session according to the session state information that described first user terminal is submitted to
There is currently session status abnormal.
In the present embodiment, first user terminal can confirm the current communication participating in described instant telecommunication session
During the satisfied default communication quality condition of quality information, to instant communication server submission for currently participate in it is
Time conversational communication session state information, as long as thus instant communication server can receive for certain instant
It is abnormal that the session state information of conversational communication i.e. can determine that described instant telecommunication session there is currently session status,
Or described session state information carries the identification information that session status is abnormal, thus instant communication server according to
This identification information carried in this session state information determines the IMU that described first user terminal currently participates in
It is abnormal that news session there is currently session status.
S304, it is described immediately that described instant communication server confirms not receive participation in the first preset duration
The session information for described instant telecommunication session that the peer user terminal of conversational communication is uploaded, described session
Information includes session state information or session data.
Described instant communication server, after determining that this instant telecommunication session exists session status exception, detects and exists
Whether have in first preset duration to receive and participate in the pin that the peer user terminal of described instant telecommunication session is uploaded
Session information to described instant telecommunication session, implements the S103 that logic is referred in embodiment above,
The present embodiment repeats no more.
S305, described instant communication server returns session opposite end abnormal state to described first user terminal and carries
Show.
I.e. inform that user's current sessions abnormal state is most likely due to what this peer user terminal caused, if
There is multiple peer user terminal, then can return to first user terminal and not receive in the first preset duration
The ID of the peer user terminal of the session information for described instant telecommunication session uploaded to it, allows
User knows the current sessions abnormal state which peer user terminal causes.
Session shape is there is in the first user terminal in the present embodiment at the instant telecommunication session current participation being detected
During state exception, the session state information submitted to instant communication server, the latter is triggered and has detected whether to connect
Receive the session information that the peer user terminal of this instant telecommunication session is uploaded, thus judging is which side is main
The current session status caused is abnormal and to first user terminal feedback, allows the user can be in time to IMU
The unusual condition of news session processes.
Fig. 4 is the structural representation of the instant communication server in the embodiment of the present invention, the as shown in the figure present invention
Instant communication server in embodiment may include that
Session status receiver module 410, for receiving working as first user terminal of first user terminal submission
The session state information of the instant telecommunication session of front participation.
Concrete, in an alternative embodiment, first user terminal can timing (such as every 1 second or 2 seconds)
The session state information of the current instant telecommunication session participated in is submitted to, such as current first to instant communication server
User terminal currently take part in three instant telecommunication sessions, then first user terminal can be respectively directed to each
The timing of individual instant telecommunication session submits corresponding session state information, described session shape to instant communication server
State information can include that first user terminal participates in the communication quality information of described instant telecommunication session, such as may be used
To include the packet loss of session data that first user terminal received by described instant telecommunication session, or its
He can represent the parameter of communication quality.
In another alternative embodiment, described first user terminal can be by the current IMU participated in of monitoring
The communication quality information of news session, full in the communication quality information confirming the described instant telecommunication session of current participation
When foot presets communication quality condition, submit to for the current instant telecommunication session participated in instant communication server
Session state information.
Session status determines module 420, true for the session state information submitted to according to described first user terminal
It is abnormal that fixed described instant telecommunication session there is currently session status.
Concrete, in an alternative embodiment, session status determines that module 420 can be according to first user terminal
The session state information submitted to judges that described first user terminal participates in the communication quality of described instant telecommunication session
Whether information meets is preset communication quality condition, if, it is determined that described instant telecommunication session there is currently meeting
Speech phase is abnormal, such as carry first user terminal in the session state information that first user terminal is submitted to and pass through
The packet loss of the session data that described instant telecommunication session receives, if session status determines module 420 basis
The session state information received determine described first user terminal in the second preset duration by described immediately
The packet loss of the session data that conversational communication receives is more than predetermined threshold value, it is determined that described instant telecommunication session
There is currently session status abnormal, the first user terminal such as received in the second preset duration is for certain
The packet loss carried in the session state information of instant telecommunication session is all higher than predetermined threshold value, or presets second
The first user terminal received in duration is for losing of carrying in the session state information of certain instant telecommunication session
The meansigma methods of bag rate is more than predetermined threshold value, is all regarded as described first user terminal in the second preset duration
The packet loss of the session data received by described instant telecommunication session is more than predetermined threshold value.Described second pre-
If duration can the such as 4-6 second.
In another alternative embodiment, first user terminal can confirm the described instant messaging meeting of current participation
When the communication quality information of words meets default communication quality condition, submit to for currently to instant communication server
The session state information of the instant telecommunication session participated in, as long as such that it is able to receiving for certain instant messaging meeting
During the session state information talked about, session status determines that module 420 can determine that described instant telecommunication session is currently deposited
Abnormal at session status, or described session state information carries the identification information that session status is abnormal, thus meeting
Speech phase determines according to this identification information carried in this session state information, module 420 determines that described first uses
It is abnormal that the instant telecommunication session that family terminal currently participates in there is currently session status.
Whether opposite end state determining module 430, receive participation for detection described in the first preset duration
The session information for described instant telecommunication session that the peer user terminal of instant telecommunication session is uploaded, described
Session information includes session state information or session data.
Concrete, in an alternative embodiment, the session state information that first user terminal is submitted to can carry it
For the session identification of instant telecommunication session, such as session codings etc., instant communication server can basis
This session identification inquires the participation terminal of this instant telecommunication session, so that it is determined that obtain described instant messaging meeting
The peer user terminal of words, described peer user terminal can be one, it is also possible to exists multiple, the most
People's voice conversation scene etc..In another alternative embodiment, the session state information that first user terminal is submitted to
Can carry the ID of the peer user terminal of its targeted instant telecommunication session, thus instant messaging
Server can determine the participation terminal of this instant telecommunication session according to this ID.
Further, transmission session status information/session data in instant communicating system as schematically shown in Figure 6
Information flow direction mode in, first user terminal and the second user terminal are set up i.e. by instant communication server
Time conversational communication, and then first user terminal and the second user terminal are by instant communication server transmission session
Data, and regularly or when needed to instant communication server submit session state information to, if instant messaging clothes
Business device, after determining that this instant telecommunication session exists session status exception, does not receives in the first preset duration
The session data for described instant telecommunication session that described peer user terminal is uploaded or session state information,
Then think that current sessions abnormal state is most likely due to what peer user terminal caused, it may be possible to because of its net
There are occurring in exception or program operation process the situations such as abnormal in network situation；If connecing in the first preset duration
Receive the session data for described instant telecommunication session or session status letter that described peer user terminal is uploaded
Breath, then cannot determine which side current sessions abnormal state mainly resulted in by；If there is multiple opposite end to use
Family terminal is then similar to logic, if after determining that instant telecommunication session exists session status exception, presetting first
The session data for described instant telecommunication session that some peer user terminal is uploaded is not received in duration
Or session state information, then just it is believed that current sessions abnormal state is most likely due to this opposite end use
Family terminal causes, if existing multiple, is likely due to what the plurality of peer user terminal caused jointly, if
Have in the first preset duration receive that all peer user terminals upload for described instant telecommunication session
Session data or session state information, then cannot determine that current sessions abnormal state is by which side to be mainly resulted in
's.
On the other hand, transmission session status information/session data in instant communicating system as schematically shown in Figure 7
Information flow direction mode in, first user terminal and the second user terminal are set up i.e. by instant communication server
Time direct transmission session data between conversational communication, and then first user terminal and the second user terminal, and fixed
Time submit session state information to instant communication server, if instant communication server is determining this instant messaging
After session exists session status exception, in the first preset duration, do not receive described peer user terminal upload
The session state information for described instant telecommunication session, then it is assumed that current sessions abnormal state is very possible
Owing to peer user terminal causes, it may be possible to because its network condition occurs in exception or program operation process
The situations such as abnormal occur；If have in the first preset duration receive that described peer user terminal uploads for
The session state information of described instant telecommunication session, then cannot determine that current sessions abnormal state is by which side
Mainly result in；If there is multiple peer user terminal, it is similar to logic, if determining that instant telecommunication session is deposited
After session status is abnormal, in the first preset duration, do not receive the pin that some peer user terminal is uploaded
Session state information to described instant telecommunication session, then just it is believed that current sessions abnormal state has very much
Being likely due to what this peer user terminal caused, if existing multiple, being likely due to the plurality of peer user
Terminal causes jointly, if having in the first preset duration receive that all peer user terminals upload for
The session state information of described instant telecommunication session, then cannot determine that current sessions abnormal state is by which side
Mainly result in.
Condition prompting module 440, for when not receiving described peer user terminal in the first preset duration
Pass for the session information of described instant telecommunication session time, return to session opposite end to described first user terminal
Abnormal state is pointed out.
I.e. inform that user's current sessions abnormal state is most likely due to what this peer user terminal caused, if
There is multiple peer user terminal, then can return to first user terminal and not receive in the first preset duration
The ID of the peer user terminal of the session information for described instant telecommunication session uploaded to it, allows
User knows the current sessions abnormal state which peer user terminal causes.
And then in an alternative embodiment, described condition prompting module 440 can be also used for:
When have in the first preset duration receive that described peer user terminal uploads for described instant messaging
During the session information of session, return network state abnormal prompt to described first user terminal.The most currently cannot
Determine which side current sessions abnormal state mainly resulted in by, then just return net to first user terminal
Network abnormal state is pointed out.
Instant communication server in the present embodiment is true in the session state information submitted to according to first user terminal
When its instant telecommunication session participated in fixed there is currently session status exception, detect whether to receive this instant
The session information that the peer user terminal of conversational communication is uploaded, thus judge be which side mainly result in current
Session status abnormal and to first user terminal feedback, allow the user can different to instant telecommunication session in time
Often situation processes.
Fig. 5 is the structural representation of the instant communicating system in the embodiment of the present invention, as shown in the figure the present embodiment
In instant communicating system at least include first user terminal 510 and instant communication server 520, wherein:
Described first user terminal 510, participates in for current for submitting to described instant communication server 520
The session state information of instant telecommunication session；
The session state information that described instant communication server 520 is submitted to according to described first user terminal 510
Determine that described instant telecommunication session there is currently session status abnormal；Whether detection has in the first preset duration
Receive participate in that the peer user terminal of described instant telecommunication session uploads for described instant telecommunication session
Session information, described session information includes session state information or session data；If in the first preset duration
Do not receive the session information for described instant telecommunication session that described peer user terminal is uploaded, then to institute
State first user terminal 510 and return the abnormal state prompting of session opposite end.
In an alternative embodiment, the session state information that described first user terminal 510 is submitted to includes the first use
Family terminal 510 participates in the communication quality information of described instant telecommunication session；
According to described session state information, described instant communication server 520 determines that described instant telecommunication session is worked as
Before have that session status is abnormal to be included:
If the communication quality information that first user terminal 510 participates in described instant telecommunication session meets default communication
Quality requirements, the most described instant communication server 520 determines that described instant telecommunication session there is currently session shape
State is abnormal.
In an alternative embodiment, described first user terminal 510 participates in the communication matter of described instant telecommunication session
Amount information includes the packet loss of the session data that first user terminal 510 received by described instant telecommunication session
Rate；
If the communication quality information that described first user terminal 510 participates in described instant telecommunication session meets default
Communication quality condition, the most described instant communication server 520 determines the described instant telecommunication session meeting of there is currently
Speech phase is abnormal to be included:
If described first user terminal 510 is received by described instant telecommunication session in the second preset duration
The packet loss of session data more than predetermined threshold value, the most described instant communication server 520 determine described immediately
It is abnormal that conversational communication there is currently session status.
In an alternative embodiment, described first user terminal 510 to instant communication server 520 submit to for
The session state information of the current instant telecommunication session participated in includes:
Described first user terminal 510 determines that the communication quality information of the described instant telecommunication session of current participation is full
When foot presets communication quality condition, submit to for the current instant messaging participated in instant communication server 520
The session state information of session, so that described instant communication server 520 is true according to described session state information
It is abnormal that fixed described instant telecommunication session there is currently session status.Described default communication quality condition may include that
In the second preset duration, described first user terminal 510 is received by described instant telecommunication session
The packet loss of session data is more than predetermined threshold value.
In an alternative embodiment, described instant communication server 520 is additionally operable to:
If have in the first preset duration receive that described peer user terminal uploads for described instant messaging
The session information of session, then return network state abnormal prompt to described first user terminal 510.
Instant communication server in the present embodiment is true in the session state information submitted to according to first user terminal
When its instant telecommunication session participated in fixed there is currently session status exception, detect whether to receive this instant
The session information that the peer user terminal of conversational communication is uploaded, thus judge be which side mainly result in current
Session status abnormal and to first user terminal feedback, allow the user can different to instant telecommunication session in time
Often situation processes.
One of ordinary skill in the art will appreciate that all or part of flow process realizing in above-described embodiment method,
Can be by computer program and complete to instruct relevant hardware, described program can be stored in a calculating
In machine read/write memory medium, this program is upon execution, it may include such as the flow process of the embodiment of above-mentioned each method.
Wherein, described storage medium can be magnetic disc, CD, read-only store-memory body (Read-Only Memory,
Or random store-memory body (Random Access Memory, RAM) etc. ROM).
Above disclosed be only present pre-ferred embodiments, certainly can not with this limit the present invention it
Interest field, the equivalent variations therefore made according to the claims in the present invention, still belong to the scope that the present invention is contained.
Claims (20)
1. an instant telecommunication session state prompt method, it is characterised in that described method includes:
First user terminal submits the session for the current instant telecommunication session participated in to instant communication server
Status information；
Described instant communication server determines described according to the session state information that described first user terminal is submitted to
It is abnormal that instant telecommunication session there is currently session status；
Whether the detection of described instant communication server receives the described IMU of participation in the first preset duration
The session information for described instant telecommunication session that the peer user terminal of news session is uploaded, described session is believed
Breath includes session state information or session data；
If in the first preset duration, do not receive that described peer user terminal uploads for described instant messaging
The session information of session, the most described instant communication server returns session opposite end shape to described first user terminal
State abnormal prompt.
2. instant telecommunication session state prompt method as claimed in claim 1, it is characterised in that described the
The session state information that one user terminal is submitted to includes that first user terminal participates in the logical of described instant telecommunication session
News quality information；
According to described session state information, described instant communication server determines that described instant telecommunication session is currently deposited
Extremely include at session status:
If the communication quality information that described first user terminal participates in described instant telecommunication session meets default communication
Quality requirements, it is different that the most described instant communication server determines that described instant telecommunication session there is currently session status
Often.
3. instant telecommunication session state prompt method as claimed in claim 2, it is characterised in that described the
One user terminal participates in the communication quality information of described instant telecommunication session and includes that first user terminal is by described
The packet loss of the session data that instant telecommunication session receives；
If the communication quality information that described first user terminal participates in described instant telecommunication session meets default
Communication quality condition, it is determined that described instant telecommunication session there is currently session status and extremely includes:
If the meeting that described first user terminal is received by described instant telecommunication session in the second preset duration
The packet loss of words data is more than predetermined threshold value, and the most described instant communication server determines described instant telecommunication session
There is currently session status abnormal.
4. instant telecommunication session state prompt method as claimed in claim 1, it is characterised in that described the
One user terminal submits the session status letter for the current instant telecommunication session participated in to instant communication server
Breath includes:
Described first user terminal determines that the current communication quality information participating in described instant telecommunication session meets pre-
If during communication quality condition, submit the meeting for the current instant telecommunication session participated in to instant communication server
Speech phase information, so that described instant communication server determines described IMU according to described session state information
It is abnormal that news session there is currently session status.
5. instant telecommunication session state prompt method as claimed in claim 4, it is characterised in that described pre-
If communication quality condition includes:
The session that described first user terminal is received by described instant telecommunication session in the second preset duration
The packet loss of data is more than predetermined threshold value.
6. instant telecommunication session state prompt method as claimed in claim 1, it is characterised in that described side
Method also includes:
If have in the first preset duration receive that described peer user terminal uploads for described instant messaging
The session information of session, it is different that the most described instant communication server returns network state to described first user terminal
Often prompting.
7. an instant telecommunication session state prompt method, it is characterised in that described method includes:
Receive the meeting of the instant telecommunication session currently participated in for first user terminal that first user terminal is submitted to
Speech phase information；
Determine that described instant telecommunication session is currently deposited according to the session state information that described first user terminal is submitted to
Abnormal at session status；
Whether detection has to receive in the first preset duration participates in the peer user of described instant telecommunication session eventually
The session information for described instant telecommunication session that end is uploaded, described session information includes session state information
Or session data；
If in the first preset duration, do not receive that described peer user terminal uploads for described instant messaging
The session information of session, then return the abnormal state prompting of session opposite end to described first user terminal.
8. instant telecommunication session state prompt method as claimed in claim 7, it is characterised in that described the
The session state information that one user terminal is submitted to includes that first user terminal participates in the logical of described instant telecommunication session
News quality information；
It is described that to determine that described instant telecommunication session there is currently session status according to described session state information abnormal
Including:
If the communication quality information that first user terminal participates in described instant telecommunication session meets default communication quality
Condition, it is determined that it is abnormal that described instant telecommunication session there is currently session status.
9. instant telecommunication session state prompt method as claimed in claim 8, it is characterised in that described the
One user terminal participates in the communication quality information of described instant telecommunication session and includes that first user terminal is by described
The packet loss of the session data that instant telecommunication session receives；
If the communication quality information that described first user terminal participates in described instant telecommunication session meets default communication
Quality requirements, it is determined that described instant telecommunication session there is currently session status and extremely includes:
If the meeting that described first user terminal is received by described instant telecommunication session in the second preset duration
The packet loss of words data is more than predetermined threshold value, it is determined that it is different that described instant telecommunication session there is currently session status
Often.
10. instant telecommunication session state prompt method as claimed in claim 7, it is characterised in that described
Method also includes:
If have in the first preset duration receive that described peer user terminal uploads for described instant messaging
The session information of session, then return network state abnormal prompt to described first user terminal.
11. 1 kinds of instant communication servers, it is characterised in that described instant communication server includes:
Session status receiver module, for receiving the current for first user terminal of first user terminal submission
The session state information of the instant telecommunication session participated in；
Session status determines module, determines for the session state information submitted to according to described first user terminal
It is abnormal that described instant telecommunication session there is currently session status；
Whether opposite end state determining module, receive participation for detection described i.e. in the first preset duration
Time conversational communication the session information for described instant telecommunication session uploaded of peer user terminal, described meeting
Words information includes session state information or session data；
Condition prompting module, uploads for ought not receiving described peer user terminal in the first preset duration
For the session information of described instant telecommunication session time, return session opposite end shape to described first user terminal
State abnormal prompt.
12. instant communication servers as claimed in claim 11, it is characterised in that described session status connects
The session state information receiving the first user terminal submission that module receives includes that the participation of first user terminal is described
The communication quality information of instant telecommunication session；
Described session status determine module for:
Communication is preset when the communication quality information participating in described instant telecommunication session according to first user terminal meets
During quality requirements, determine that described instant telecommunication session there is currently session status abnormal.
13. instant communication servers as claimed in claim 12, it is characterised in that described first user is eventually
End participates in the communication quality information of described instant telecommunication session and includes that first user terminal is by described instant messaging
The packet loss of the session data that session receives；
Described session status determine module for:
If the meeting that described first user terminal is received by described instant telecommunication session in the second preset duration
The packet loss of words data is more than predetermined threshold value, it is determined that it is different that described instant telecommunication session there is currently session status
Often.
14. instant communication servers as claimed in claim 11, it is characterised in that described condition prompting mould
Block is additionally operable to:
When have in the first preset duration receive that described peer user terminal uploads for described instant messaging
During the session information of session, return network state abnormal prompt to described first user terminal.
15. 1 kinds of instant communicating systems, it is characterised in that described instant communicating system includes that instant messaging takes
Business device and the first instant communication terminal, wherein:
Described first user terminal, instant for currently participate in for submitting to described instant communication server
The session state information of conversational communication；
Described instant communication server determines described according to the session state information that described first user terminal is submitted to
It is abnormal that instant telecommunication session there is currently session status；Whether detection receives ginseng in the first preset duration
The session for described instant telecommunication session uploaded with the peer user terminal of described instant telecommunication session is believed
Breath, described session information includes session state information or session data；If not receiving in the first preset duration
The session information for described instant telecommunication session uploaded to described peer user terminal, then to described first
User terminal returns the abnormal state prompting of session opposite end.
16. instant communicating systems as claimed in claim 15, it is characterised in that described first user terminal
The session state information submitted to includes that first user terminal participates in the communication quality letter of described instant telecommunication session
Breath；
According to described session state information, described instant communication server determines that described instant telecommunication session is currently deposited
Extremely include at session status:
If the communication quality information that first user terminal participates in described instant telecommunication session meets default communication quality
Condition, it is abnormal that the most described instant communication server determines that described instant telecommunication session there is currently session status.
17. instant communicating systems as claimed in claim 16, it is characterised in that described first user terminal
The communication quality information participating in described instant telecommunication session includes that first user terminal is by described instant messaging meeting
The packet loss of the session data that words receive；
If the communication quality information that described first user terminal participates in described instant telecommunication session meets default communication
Quality requirements, it is different that the most described instant communication server determines that described instant telecommunication session there is currently session status
Often include:
If the meeting that described first user terminal is received by described instant telecommunication session in the second preset duration
The packet loss of words data is more than predetermined threshold value, and the most described instant communication server determines described instant telecommunication session
There is currently session status abnormal.
18. instant communicating systems as claimed in claim 15, it is characterised in that described first user terminal
The session state information for the current instant telecommunication session participated in is submitted to include to instant communication server:
Described first user terminal determines that the current communication quality information participating in described instant telecommunication session meets pre-
If during communication quality condition, submit the meeting for the current instant telecommunication session participated in to instant communication server
Speech phase information, so that described instant communication server determines described IMU according to described session state information
It is abnormal that news session there is currently session status.
19. instant communicating systems as claimed in claim 18, it is characterised in that described default communication quality
Condition includes:
The session that described first user terminal is received by described instant telecommunication session in the second preset duration
The packet loss of data is more than predetermined threshold value.
20. instant communicating systems as claimed in claim 15, it is characterised in that described instant messaging service
Device is additionally operable to:
If have in the first preset duration receive that described peer user terminal uploads for described instant messaging
The session information of session, then return network state abnormal prompt to described first user terminal.
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| CN106034064B (en) | 2019-05-07 |
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Effective date of registration: 20240105 Address after: 518057 Tencent Building, No. 1 High-tech Zone, Nanshan District, Shenzhen City, Guangdong Province, 35 floors Patentee after: TENCENT TECHNOLOGY (SHENZHEN) Co.,Ltd. Patentee after: TENCENT CLOUD COMPUTING (BEIJING) Co.,Ltd. Address before: 2, 518000, East 403 room, SEG science and Technology Park, Zhenxing Road, Shenzhen, Guangdong, Futian District Patentee before: TENCENT TECHNOLOGY (SHENZHEN) Co.,Ltd. |