Specific embodiment
In order to make the object, technical scheme and advantages of the embodiment of the invention clearer, below in conjunction with the embodiment of the present invention
In attached drawing, technical scheme in the embodiment of the invention is clearly and completely described, it is clear that described embodiment is
A part of the embodiment of the present invention, instead of all the embodiments.Based on the embodiments of the present invention, those of ordinary skill in the art
Every other embodiment obtained without creative efforts, shall fall within the protection scope of the present invention.
The term used in embodiments of the present invention is only to be not intended to be limiting merely for for the purpose of describing particular embodiments
The present invention.In the embodiment of the present invention and the "an" of singular used in the attached claims, " described " and "the"
It is also intended to including most forms, unless the context clearly indicates other meaning.
It should be appreciated that term "and/or" used herein is only a kind of incidence relation for describing affiliated partner, indicate
There may be three kinds of relationships, for example, A and/or B, can indicate: individualism A, exist simultaneously A and B, individualism B these three
Situation.In addition, character "/" herein, typicallys represent the relationship that forward-backward correlation object is a kind of "or".
It will be appreciated that though XXX may be described in embodiments of the present invention using term first, second, third, etc., but
These XXX should not necessarily be limited by these terms.These terms are only used to for XXX being distinguished from each other out.For example, not departing from implementation of the present invention
In the case where example range, the first XXX can also be referred to as the 2nd XXX, and similarly, the 2nd XXX can also be referred to as the first XXX.
Depending on context, word as used in this " if ", " if " can be construed to " ... when " or
" when ... " or " in response to determination " or " in response to detection ".Similarly, context is depended on, phrase " if it is determined that " or " such as
Fruit detection (condition or event of statement) " can be construed to " when determining " or " in response to determination " or " when detection (statement
Condition or event) when " or " in response to detection (condition or event of statement) ".
It should also be noted that, the terms "include", "comprise" or its any other variant are intended to nonexcludability
Include, so that commodity or system including a series of elements not only include those elements, but also including not clear
The other element listed, or further include for this commodity or the intrinsic element of system.In the feelings not limited more
Under condition, the element that is limited by sentence "including a ...", it is not excluded that in the commodity or system for including the element also
There are other identical elements.
Fig. 1 is the flow chart of the exchange method embodiment one provided in an embodiment of the present invention based on robot, this method
Executing subject is robot, each functional module being specifically arranged in robot, each functional module can be implemented as software,
The combination of hardware or software and hardware.As shown in Figure 1, this method comprises the following steps:
Step 101 receives the service request that user triggers, and includes the mark of the interactive service of user's selection in service request
Know.
It in various embodiments of the present invention, is illustrated by taking the scene of dining room as an example, can be arranged in dining room multiple can move
The robot of walking.Robot can based on preset travelling control mechanism in dining room from walking, and can be in walking process
In, use triggering and stopping walking based on user, for user's operation.
A variety of different service processing logics, and the screen by being arranged in robot can be set in robot in advance
Curtain, shows its service function being capable of providing to user in a manner of interface display, wherein each service function can be with icon
Form show.
In practical application, a variety of different service functions, the present embodiment can be set in robot according to actual needs
In, it is illustrated mainly for interactive service function, it can a variety of different interactive services are set in robot, and
The icon of each interactive service is shown on screen, or the menu comprising multiple interactive services is shown in a manner of menu.
In practical application, when user selects the figure of a required interactive service from multiple interactive service icons of display
When mark, the sending of above-mentioned service request is triggered, also, the mark of the interactive service carried in the service request is then this by user
The mark of the interactive service of selection, for example the interactive service that user selects is the type of interaction such as member registration service, social interaction server
Service function.
Step 102, according to the corresponding relationship between interactive service mark and information acquiring pattern, activation and user's selection
The corresponding information acquiring pattern of the mark of the interactive service.
In practical application, different interactive services needs the information obtained to be possibly different from, correspondingly, obtaining different letters
The mode of breath may be also different, therefore, can preset pair between different interactive service mark and information acquiring pattern
It should be related to, i.e., for for any interactive service, in order to complete the interactive service, robot needs the information obtained from user
The mode of every kind of information may be obtained after can presetting for this much information comprising much information.
To, after user triggers above-mentioned service request, the mark of the interactive service that robot is selected according to user with
And above-mentioned corresponding relationship, determine the corresponding information acquiring pattern of interactive service of user's selection, and the corresponding information is activated to obtain
Take mode.Wherein, activation, which is meant that, keeps the corresponding information acquiring pattern effective, it is however generally that, it can be corresponding by controlling
Information acquisition device open, the mode that comes into force realizes that the activation operates.
It is understood that the operation of above-mentioned activation, illustrates that each information acquisition device in robot, such as voice are adopted
Acquisition means, filming apparatus etc. are not that be constantly in working condition in other words be not the state for being constantly in unlatching, on the one hand
It is for the consumption for no reason to robot electric quantity, on the other hand also for avoiding artificial maloperation.
Step 103, the interactive information that user is obtained by the information acquiring pattern of activation.
Step 104 handles interactive information, to complete service request.
In the present embodiment, the interactive information of user refers to realize the interactive service of user's triggering and user is needed to provide
Information.As an example it is assumed that the interactive information for needing to obtain includes a, b and c, these three information for for interactive service Z
Acquisition modes assume it is different.After robot knows that user triggers interactive service Z, it is determined that three kinds of acquisition of information
Mode, respectively A, B and C obtain information a by acquisition modes A in turn, and information b is obtained by acquisition modes B, is passed through
Acquisition modes C obtains information c.
In practical application, the interactive service that can be known as completing its triggering for the ease of user needs which letter it provides
Breath, robot such as can show at the information that modes prompt user to need its offer by screen, to guarantee that robot can obtain
To the interactive information of user.
After getting interactive information, robot can be according to the preset processing logic of every kind of interactive service be directed to, to obtaining
The interactive information obtained is handled, to complete the interactive service requests of user's triggering.It will be combined not in following specific embodiments
Same interactive service interacts the detailed description of information processing, is not unfolded to describe in the present embodiment.
In the present embodiment, based on the human-computer interaction function that robot provides, user can be by selecting some interactive service
And user triggers corresponding service request, in turn, robot is according to preset interactive service mark and information acquiring pattern
Between corresponding relationship, activate corresponding with the mark for the interactive service that user select information acquiring pattern, activated with passing through
Information acquiring pattern obtains the interactive information of user, and handles the interactive information of acquisition, to complete service request.Pass through
Robot realizes the application demand of the interaction of user, extends the use pattern of robot.
Below in conjunction with Fig. 2 and embodiment illustrated in fig. 3, for the interactive information for how obtaining user and how to interaction
Information carries out processing and is illustrated.
Fig. 2 is the flow chart of the exchange method embodiment two provided in an embodiment of the present invention based on robot, such as Fig. 2 institute
Show, this method comprises the following steps:
Step 201 receives the service request that user triggers, and includes the social interaction server mark of user's selection in service request.
In practical application, according to the interaction needs of user, a variety of different interactive services, this implementation can be provided for user
In example, it is illustrated for this specific interactive service by social interaction server.Wherein, the social interaction server referred in the present embodiment is
Refer to that the user for triggering above-mentioned service request wants to realize that the service with the interaction of another user, the service belong to by robot
A kind of embodiment of social activity, because of referred to herein as social interaction server.In practical application, for example, take a message, object of giving gifts, the behaviors such as exchange visiting cards belong to
In this present embodiment in the range of social interaction server.
On the screen of robot, the icon of a variety of different service functions can be shown, wherein such as including interaction clothes
The icon of business, after user clicks the icon, into the interface of interactive service.It can be arranged on the interface of the interactive service
The menu option of a variety of specific interactive services, is naturally not limited to the representation of menu including social interaction server etc..
To which user can be by selecting this option of social interaction server to trigger the sending of above-mentioned service request.
Step 202, activation information acquiring pattern corresponding with the social interaction server mark that user selects, including keyboard acquisition side
At least one of formula, voice acquisition modes, shooting acquisition modes.
Under different usage scenarios, the social demand of people may have nothing in common with each other, result in the need for obtain interactive information,
The acquisition modes of interactive information may also have nothing in common with each other.In the present embodiment, by taking the scene of dining room as an example, in conjunction with common party clothes
Business, it includes that above-mentioned three kinds of acquisition modes are any one or more of that the corresponding information acquiring pattern of social interaction server, which can be set, when
So it is not limited thereto.
Wherein, keyboard acquisition modes refer to user in such a way that dummy keyboard or physical keyboard input information;Voice obtains
By way of taking mode to refer to that voice acquisition device of the robot installing thereon acquires the voice of user;Shooting acquisition modes is
By way of referring to that filming apparatus of the robot installing thereon acquires image.
Step 203 receives interaction other side's station location marker that user is inputted by keyboard, or is obtained by voice acquisition device
Interaction other side's station location marker of user speech input.
Step 204 receives the interaction content that user is inputted by keyboard, or obtains user speech by voice acquisition device
The interaction content of input shoots the business card for obtaining user by filming apparatus when interaction content includes the business card of user.
In the present embodiment, by taking the scene of dining room as an example, the user A at certain dining table 1 triggers above-mentioned service request, the purpose is to
Want the user B to eat at dining table 2 inquiry telephone number.At this point, on the one hand user A needs to inform its interaction of robot
Other side, that is, user B station location marker, such as dining table number: 2;On the other hand, user A needs to inform that robot reflects that it interacts purpose
Interaction content what is, such as interaction content are as follows: you are good, can make a friend, facilitates the telephone number for informing you?
In practical application, robot can on screen interface display reminding information, with prompt user need to carry out it is above-mentioned
The input of station location marker and the input of interaction content.
Input for above-mentioned station location marker and above-mentioned interaction content, user A can be inputted by the way of keyboard input,
It can also be inputted by the way of voice input.At this point, the information acquiring pattern that robot determines may include keyboard acquisition side
Formula and/or voice acquisition modes.
In an alternative embodiment, user A may wish to introduce oneself to interaction other side, at this point, user A can pass through
The mode of the business card of oneself is pushed to realize to interaction other side, which can be paper business card, be also possible to electronic business card.?
In this case, also needing in the information acquiring pattern that robot determines includes shooting acquisition modes.Correspondingly, robot can lead to
It crosses filming apparatus shooting and obtains the business card that user A is provided.
To sum up, robot can obtain a variety of friendships for realizing interaction between user by the information acquiring pattern determined
Mutual information.
Step 205 navigates to position corresponding to interactive other side's station location marker, and in such a way that screen is shown or voice is broadcast
The mode put exports interaction content to interaction other side.
In the present embodiment, robot receive user A input the position comprising above-mentioned interactive the other user B, interact in
It after the interactive information of appearance, needs for the interaction content to be pushed to user B, at this point, robot is firstly the need of running to locating for user B
Position, and then interaction content could be pushed to user B.
In practical application, the robot that can be movably walking in dining room can have navigation feature, therefore, be based on robot
Navigation feature, this station location marker of dining table number, navigation run to user B institute where the user B that can be inputted based on user A
In position.Specific navigation realization process may refer to existing implementation, and the present embodiment does not repeat.When robot ambulation to use
Behind the position of family B, can in such a way that screen is shown or voice play mode to interaction other side i.e. user B output interaction in
Hold.
Step 206 receives interaction other side in response to the alternate acknowledge information of interaction content.
Alternate acknowledge information is fed back to user by step 207.
In practical application, user B receive user A by robotic delivery come interaction content after, may ignore,
It may response.When user B responds the interaction content, its alternate acknowledge of robot letter is inputed to by voice or keyboard entry method
When ceasing, for example informing the telephone number of user A oneself, the telephone number of oneself is inputted.
The alternate acknowledge information of user B is fed back to user A in turn by robot.It is understood that user A is to machine
When people inputs the station location marker of user B, the station location marker of oneself can also be inputted, so that robot is by the alternate acknowledge of user B
Information feeds back to oneself.But in practical application, the mode that robot obtains the station location marker of user A is not limited to user A
Input, such as it may also is that robot receive user A triggering service request when, based on the positioning device of itself into
The positioning of oneself position of row, using the position of oneself as the position of user A.
In the present embodiment, in the scene of dining room, robot exists as a kind of social robot, provides social activity for user
While extending the use pattern of robot, use can be improved to realize the social activity interaction between different user in interactive service
The experience of having dinner at family.
Fig. 3 is the flow chart of the exchange method embodiment three provided in an embodiment of the present invention based on robot, such as Fig. 3 institute
Show, this method comprises the following steps:
Step 301 receives the service request that user triggers, and includes the member registration service mark of user's selection in service request
Know.
In the present embodiment, it is illustrated so that member registration services this specific interactive service as an example.Wherein, the present embodiment
In the member registration service that refers to not only included user's registration member process, but also including being handed over for user setting and other members
The process of mutual permission, therefore, from the angle of the priority assignation interacted with other members, which is also belonged to
A kind of specific interactive service.
With reference to the social interaction server selection mode introduced in embodiment illustrated in fig. 2, likewise, user can be in interactive service
In the menu option of a variety of specific interactive services such as the social interaction server, the member registration service that include on interface, pass through choosing
It selects member registration and services the sending that this option triggers above-mentioned service request.
Step 302, activation information acquiring pattern corresponding with the member registration service identifiers that user selects, including keyboard obtain
Take mode and shooting acquisition modes.
For member registration service, the information acquiring pattern being activated in the present embodiment is keyboard acquisition modes and bat
Acquisition modes are taken the photograph, i.e. robot can receive the information that user inputs in such a way that keyboard inputs, and robot can also pass through
Shooting obtains other information.
Step 303 receives the identity information that user is inputted by keyboard, and the image for obtaining user is shot by filming apparatus
Information.
For member registration service, in order to complete the member registration of user, the information that robot needs obtain includes
The image information of identity information of user, such as name, telephone number etc. and user.Robot can be on screen interface
Prompt user needs to provide these information.Wherein, the identity information of user can be user and be inputted by virtual or physical keyboard
, the image information of user can be what robot was obtained by the filming apparatus shooting of installation.
Identity information and image information are stored in member database by step 304, and corresponding according to other member users
Interaction permission is able to carry out interactive member user's set for user setting.
After robot obtains identity information and the image information of user, the registration of member is on the one hand completed, by the body of user
In part information and image information deposit member database, on the other hand according to the corresponding interactive permission of other member users, for this
User setting is able to carry out interactive member user's set.
In practical application, for each user whether when being registered as member, can carry out itself can to other member users
See, if other member users is allowed the setting such as to interact with itself.Therefore, the user of above-mentioned triggering service request such as user A
When completing registration, on the one hand can be carried out for itself above-mentioned whether visible to other member users, if allow other meetings
Member user interact etc. with itself to be arranged, another aspect, and robot also can be according to the setting information of other chartered members
The user A, which is set, is able to carry out interactive member user's set.
To, when user A such as logs in the APP in dining room, can be gathered based on the member user of setting, realization and its
The exchange of his member user is shared, and user experience is improved.
In the present embodiment, in the scene of dining room, robot exists as a kind of social robot, provides member for user
It registers and robot is extended with the social scope of extending user with interactive services such as the interaction priority assignations of other members
Use pattern while, the experience of having dinner of user can be improved.
Fig. 4 is the structural schematic diagram of interactive system provided in an embodiment of the present invention, which is arranged in robot,
As shown in Figure 4, comprising: receiving module 11, obtains module 13, processing module 14 at active module 12.
Receiving module 11 includes the friendship of user's selection for receiving the service request of user's triggering, in the service request
The mark mutually serviced.
Active module 12, for according to the corresponding relationship between interactive service mark and information acquiring pattern, activation and use
The corresponding information acquiring pattern of mark of the interactive service of family selection.
Module 13 is obtained, the interactive information of the user is obtained for the information acquiring pattern by activating.
Processing module 14, for handling the interactive information, to complete the service request.
Above system provided in this embodiment can be used for executing such as any one of Fig. 1 to Fig. 3 embodiment, be worth saying
Bright, the not most specific descriptions of each functional module or expansion description can be used to implement side referring to figs. 1 to Fig. 3 in the system
Each step in method embodiment, this will not be repeated here.
Through the above description of the embodiments, those skilled in the art can be understood that each embodiment can
It realizes by means of software and necessary general hardware platform, naturally it is also possible to pass through hardware.Based on this understanding, on
Stating technical solution, substantially the part that contributes to existing technology can be embodied in the form of software products in other words, should
Computer software product may be stored in a computer readable storage medium, such as ROM/RAM, magnetic disk, CD, including several fingers
It enables and using so that a computer installation (can be personal computer, server or network equipment etc.) executes each implementation
Method described in certain parts of example or embodiment.
Although and it is understood that the embodiment of the present invention from how improving service processing efficiency using robot
The angle of method is described, and still, realizes the robot of this method also in the coverage area of the claims in the present invention.
Finally, it should be noted that the above embodiments are merely illustrative of the technical solutions of the present invention, rather than its limitations;Although
Present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that: it still may be used
To modify the technical solutions described in the foregoing embodiments or equivalent replacement of some of the technical features;
And these are modified or replaceed, technical solution of various embodiments of the present invention that it does not separate the essence of the corresponding technical solution spirit and
Range.