CN105959139A - Information display method and device - Google Patents
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- CN105959139A CN105959139A CN201610282465.XA CN201610282465A CN105959139A CN 105959139 A CN105959139 A CN 105959139A CN 201610282465 A CN201610282465 A CN 201610282465A CN 105959139 A CN105959139 A CN 105959139A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
- H04L41/5061—Network service management, e.g. ensuring proper service fulfilment according to agreements characterised by the interaction between service providers and their network customers, e.g. customer relationship management
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Abstract
The invention provides an information display method and device and belongs to the technical field of networks. The method comprises the steps of: when a feedback request of a user is detected, displaying a feedback page; obtaining a feedback problem input by the user into the feedback page; matching the feedback problem with module key words corresponding to each module in a plurality of pre-stored modules, and determining a matching module, wherein the matching module is the module whose module key words are matched with the content of the feedback problem; and displaying the matching module based on which the user carries out problem feeding back. The invention enables the user to determine a feedback module based on the displayed matching module, online problem feeding back is further realized, the accuracy and speed of feedback module selection are improved for the user, developers are further enabled to pointedly solve the problems fed back by the user, and the solving efficiency of the problem is improved.
Description
Technical field
It relates to networking technology area, particularly relate to a kind of method for information display and device.
Background technology
Along with the development of network technology, the problem that user can find during using in system, lead to
The mode crossing online feedback feeds back to system development business, so that system development business can be fed back according to user
Problem pointedly system is improved；Further, in order to improve track problems efficiency, Yong Hu
There is provided feedback problem time, need in the module list shown by feedback page select permeability for feedback mould
Block so that the feedback problem that developer can be proposed with regard to user pointedly, improves system.So
And, if the feedback module selected by user is inaccurate, developer just cannot improve what user was provided in time
Feedback problem, therefore, how by improving the method for information display in feedback page, quick for user,
Select feedback module significant exactly.
At present, the method for information display in feedback page can be: when the feedback request of user being detected,
Obtaining and display module list, this module list includes the module id of multiple module, such as SMS module and
Restarting module etc., the module id of the plurality of module shows with the form of nine grids or list；Obtain user to exist
The feedback problem of input in this feedback problem input frame, and the feedback that user is selected in this module list
Module, sends this feedback module and this feedback problem to server.
Although above-mentioned method for information display can show the multiple modules selected for user, but owing to majority is used
Function corresponding to module included by system and each module is understood by family not, tends not to select correctly
Ownership module, cause system developer can not effectively follow the trail of the problem that user is fed back, and then cause using
The problem that family is fed back can not effectively be solved, and systematic function is difficult to improve.
Summary of the invention
For overcoming problem present in correlation technique, the disclosure provides a kind of method for information display and device.
First aspect according to disclosure embodiment, it is provided that a kind of method for information display, including:
When the feedback request of user being detected, show feedback page；
Obtain the feedback problem that this user inputs in this feedback page；
The module key that this feedback problem is corresponding with each module in the multiple modules prestored is mated,
Determine matching module, the mould that this matching module is module key to match with the problem content of this feedback problem
Block；
Show this matching module, carry out problem feedback for user based on this matching module.
In the first possible implementation of the first aspect of the disclosure, the method also includes:
Periodically from server acquisition module information, this module information at least includes the module that each module is corresponding
Keyword.
In the possible implementation of the second of the first aspect of the disclosure, periodically from server acquisition module
Information includes:
To server sending module information acquisition request, this module information obtains asks the hard of at least carried terminal
Part information, by this server according to this hardware information, determines and this hardware information from module information data base
The module information matched；
Receive this module information that this server sends.
In the third possible implementation of the first aspect of the disclosure, this hardware information includes terminal models
Version number with read only memory ROM.
In the 4th kind of possible implementation of the first aspect of the disclosure, restart module corresponding to module crucial
Word for restarting, automatic shutdown；The module key that SMS module is corresponding be multimedia message, receive message, send disappear
Breath；Correspondingly, the module key that this feedback problem is corresponding with each module in the multiple modules prestored is entered
Row coupling, determines that matching module includes:
If the content of this feedback problem includes restarting or in automatic shutdown any one or multiple, determine this
Joining module is that this restarts module；Or,
If the content of this feedback problem includes multimedia message or receives message or send any one in message or many
Individual, determine that this matching module is this SMS module.
In the 5th kind of possible implementation of the first aspect of the disclosure, after showing this matching module, should
Method also includes:
If the number of this matching module is 1, this matching module is defined as feedback module, sends to server
Feedback information, this feedback information at least includes the module id of this feedback problem and this feedback module；
If the number of this matching module is more than or equal to 2, the module that user is selected from this matching module
It is defined as this feedback module, sends this feedback information to this server.
Second aspect according to disclosure embodiment, it is provided that a kind of information display device, including:
Display module, for when the feedback request of user being detected, shows feedback page；
Feedback problem acquisition module, for obtaining the feedback problem that described user inputs in described feedback page；
Matching module determines module, for by described feedback problem and each module pair in the multiple modules prestored
The module key answered mates, and determines that matching module, described matching module are that module key is with described
The module that the problem content of feedback problem matches；
Described display module is additionally operable to show described matching module, asks based on described matching module for user
Topic feedback.
In the first possible implementation of the second aspect of the disclosure, described device also includes:
Module information acquisition module, for periodically from server acquisition module information, described module information is extremely
Include the module key that each module is corresponding less.
In the possible implementation of the second of the second aspect of the disclosure, described module information acquisition module is used
In:
To server sending module information acquisition request, described module information obtains asks at least carried terminal
Hardware information, by described server according to described hardware information, determines with described from module information data base
The module information that hardware information matches；
Receive the described module information that described server sends.
In the third possible implementation of the second aspect of the disclosure, described hardware information includes terminal type
Number and the version number of read only memory ROM.
In the 4th kind of possible implementation of the second aspect of the disclosure, restart module corresponding to module crucial
Word for restarting, automatic shutdown；The module key that SMS module is corresponding be multimedia message, receive message, send disappear
Breath；Correspondingly, described matching module determine module for:
If the content of described feedback problem includes restarting or in automatic shutdown any one or multiple, determine institute
State matching module be described in restart module；Or,
If the content of described feedback problem includes multimedia message or receives message or send any one in message or many
Individual, determine that described matching module is described SMS module.
In the 5th kind of possible implementation of the second aspect of the disclosure, described device also includes:
Feedback module determines module, if the number for described matching module is 1, by true for described matching module
It is set to feedback module；Sending module, for sending feedback information to server, described feedback information at least wraps
Include described feedback problem and the module id of described feedback module；
If it is more than or equal to 2 that described feedback module determines that module is additionally operable to the number of described matching module, will
The module that user selects from described matching module is defined as described feedback module；Described sending module is additionally operable to
Described feedback information is sent to described server.
The third aspect, additionally provides a kind of information display device, including:
Processor；
For storing the memorizer of the executable instruction of processor；
Wherein, this processor is configured to:
When the feedback request of user being detected, showing feedback page, described feedback page at least includes feedback
Problem input frame；
Obtain the feedback problem that described user inputs in described feedback problem input frame；
The module key that described feedback problem is corresponding with each module in the multiple modules prestored is carried out
Join, determine the problem content phase that matching module, described matching module are module key and described feedback problem
The module of coupling；
Show described matching module, carry out problem feedback for user based on described matching module.
The technical scheme that disclosure embodiment provides has the benefit that
The feedback problem that the disclosure is inputted in feedback page by acquisition user, and by this feedback problem with pre-
The module key that in the multiple modules deposited, each module is corresponding mates, and determines and shows matching module,
User can be made to determine feedback module based on shown matching module, and then realize on-line annealing feedback, and
User can be improved and select accuracy rate and the speed of feedback module, and then make the developer can be pointedly
Solve the problem that user is fed back, improve Resolving probiems efficiency.
It should be appreciated that it is only exemplary and explanatory that above general description and details hereinafter describe,
The disclosure can not be limited.
Accompanying drawing explanation
Accompanying drawing herein is merged in description and constitutes the part of this specification, it is shown that meet the disclosure
Embodiment, and for explaining the principle of the disclosure together with description.
Fig. 1 is the flow chart according to a kind of method for information display shown in an exemplary embodiment；
Fig. 2 is the flow chart according to a kind of method for information display shown in an exemplary embodiment；
Fig. 3 is according to a kind of information display device block diagram shown in an exemplary embodiment；
Fig. 4 is the block diagram according to a kind of information display device 400 shown in an exemplary embodiment.
Detailed description of the invention
For making the purpose of the disclosure, technical scheme and advantage clearer, below in conjunction with accompanying drawing to the disclosure
Embodiment is described in further detail.
Here will illustrate exemplary embodiment in detail, its example represents in the accompanying drawings.Following retouches
Stating when relating to accompanying drawing, unless otherwise indicated, the same numbers in different accompanying drawings represents same or analogous key element.
Embodiment described in following exemplary embodiment does not represent all embodiment party consistent with the disclosure
Formula.On the contrary, they only with describe in detail in appended claims, the disclosure some in terms of mutually one
The example of the apparatus and method caused.
Fig. 1 is the flow chart according to a kind of method for information display shown in an exemplary embodiment, such as Fig. 1 institute
Showing, method for information display, in terminal, comprises the following steps.
In a step 101, when the feedback request of user being detected, show feedback page.
In a step 102, the feedback problem that this user inputs in this feedback page is obtained.
In step 103, module corresponding with each module in the multiple modules prestored for this feedback problem is closed
Key word mates, and determines matching module, and this matching module is the problem of module key and this feedback problem
The module that content matches.
At step 104, show this matching module, carry out problem feedback for user based on this matching module.
The method that disclosure embodiment provides, by obtaining the feedback problem that user inputs in feedback page,
And the module key that this feedback problem is corresponding with each module in the multiple modules prestored is mated, really
Determine and show matching module, it is possible to making user determine feedback module, Jin Ershi based on shown matching module
Existing on-line annealing feedback, and user can be improved select accuracy rate and the speed of feedback module, and then make out
The personnel of sending out can solve the problem that user is fed back pointedly, improves Resolving probiems efficiency.
In the first possible implementation of the disclosure, the method also includes:
Periodically from server acquisition module information, this module information at least includes the module that each module is corresponding
Keyword.
In the possible implementation of the second of the disclosure, periodically include from server acquisition module information:
To server sending module information acquisition request, this module information obtains asks the hard of at least carried terminal
Part information, by this server according to this hardware information, determines and this hardware information from module information data base
The module information matched；
Receive this module information that this server sends.
In the third possible implementation of the disclosure, this hardware information includes terminal models and read-only storage
The version number of device ROM.
The 4th kind of the disclosure may in implementation, restart module key corresponding to module for restarting,
Automatic shutdown；The module key that SMS module is corresponding is multimedia message, receives message, sends message；Correspondingly,
The module key that this feedback problem is corresponding with each module in the multiple modules prestored is mated, determines
Matching module includes:
If the content of this feedback problem includes restarting or in automatic shutdown any one or multiple, determine this
Joining module is that this restarts module；Or,
If the content of this feedback problem includes multimedia message or receives message or send any one in message or many
Individual, determine that this matching module is this SMS module.
In the 5th kind of possible implementation of the disclosure, after showing this matching module, the method also includes:
If the number of this matching module is 1, this matching module is defined as feedback module, sends to server
Feedback information, this feedback information at least includes the module id of this feedback problem and this feedback module；
If the number of this matching module is more than or equal to 2, the module that user is selected from this matching module
It is defined as this feedback module, sends this feedback information to this server.
Above-mentioned all optional technical schemes, can use and arbitrarily combine the alternative embodiment forming the disclosure,
This repeats the most one by one.
Fig. 2 is the flow chart according to a kind of method for information display shown in an exemplary embodiment.This embodiment
Executive agent can be terminal, with reference to Fig. 2, this embodiment specifically includes:
In step 201, when the feedback request of user being detected, show feedback page.
This feedback page is used for providing a user with problem feedback interface, enables a user in this interface defeated
Enter feedback problem and select this feedback problem for feedback module；This feedback page can also include multiple time
Select feedback problem, enable a user to from the plurality of candidate's feedback problem, select user to be inputted
Feedback problem, to improve the convenience of user's input feedback problem；Certainly, this feedback page can also include
Other information, such as the Times of Feedback etc. of each feedback problem, disclosure embodiment in multiple candidate's feedback problems
This is not construed as limiting.
The first, when detect user to specify application trigger action time, determine and this feedback request detected.
This appointment is used for providing the user problem feedback function so that user will be able to be by this appointment application
System or third-party application in use produced problem feed back to developer, so that developer's energy
Enough solve corresponding system problem pointedly, this system problem include problem that system apply and system and
The compatibling problem etc. of third-party application.
This trigger action is used for opening this appointment application, and for touch screen terminal, this trigger action can be to touch
Touching operation, for notebook computer or the desktop computer of non-touch screen, this trigger action can be that mouse is left
The double click operation of key, for different types of terminal, this trigger action can have multi-form, and the disclosure is real
Execute example this is not construed as limiting.
The second, when detecting when accessing the trigger action of web page selection, the detection link that inputted of user
Whether address is to specify chained address, if the chained address that user is inputted is to specify chained address, determines
This feedback request detected；Wherein, this appointment chained address is used for loading this feedback page.
The process of the feedback request of detection user, can be realized by any one method in above two method,
Can also be realized by additive method, this is not construed as limiting by disclosure embodiment.
In step 202., the feedback problem that this user inputs in this feedback page is obtained.
Obtain the method for the feedback problem that this user inputs in this feedback page and can include following two:
The first, use the method obtained in real time to obtain the feedback problem that this user inputs in this feedback page,
Specifically, when one word of input or a word or a short sentence in this feedback page often being detected, this word is obtained
Or word or short sentence；Such as, when the trigger action to space bar or punctuation mark option often being detected, obtain by
The content of this trigger action input.
The feedback problem that this user inputs in this feedback page is obtained, it is possible to realize in real time by said method
Coupling, and then it is capable of during user inputs, the content inputted according to user, show multiple
Matching result, this matching result can be according to inputting multiple candidate's problems that words determines, it is also possible to is
Multiple matching modules, this say matching module can be feedback problem may for multiple modules, the disclosure
This is not construed as limiting by embodiment.
The second, when detect user to confirm input option trigger action time, obtain this user anti-at this
In the feedback page, the feedback problem of input, that is to say, after user has inputted, once obtain this user at this
The full content of the feedback problem of input in feedback page.
By once obtaining the full content of the feedback problem that user inputs in this feedback page, it is possible to avoid
Repeatedly obtain operation due to terminal and take Installed System Memory, increase system processing pressure.
Obtain the process of the feedback problem that this user inputs in this feedback page, above two side can be passed through
Any one method in method realizes, it is also possible to obtains this user by additive method and inputs in this feedback page
Feedback problem, this is not construed as limiting by disclosure embodiment.
In step 203, module corresponding with each module in the multiple modules prestored for this feedback problem is closed
Key word mates, and determines matching module, and this matching module is the problem of module key and this feedback problem
The module that content matches.
For arbitrary module, module key corresponding to this module refers to feedback asking for this module
During topic, it will usually use the words arrived；Specifically, this feedback problem is each with the multiple modules prestored
Module key corresponding to module mates, and determines that the method for matching module can include following two:
The first, accurate matching method, if the content of i.e. this feedback problem includes the mould of at least one module
Block keyword, then be defined as matching module by this at least one module；Such as, the module that module is corresponding is restarted
Keyword for restarting, automatic shutdown；The module key that SMS module is corresponding is multimedia message, receives message, sends out
Send message；Correspondingly, if the content of this feedback problem includes restarting or in automatic shutdown any one or many
Individual, determine that this matching module is that this restarts module；If the content of this feedback problem includes that multimedia message or reception disappear
Cease or send any one in message or multiple, determining that this matching module is this SMS module.
The matching module determined by above-mentioned accurate matching method, it is possible to more rapid, defeated for user more accurately
The feedback problem entered provides the module of coupling.
The second, fuzzy matching method, the module of content with arbitrary module by calculating this feedback problem is crucial
The likelihood of word, determines matching module, and specifically, the method calculating this likelihood can be: determines arbitrary
The number of the word that module key is comprised, and the content of this feedback problem comprises crucial with this module
The number of word same word, calculates the ratio of the number of the word that the number of this same word is comprised with this module key
Value, and this ratio is defined as the likelihood of this feedback problem and this module key.
Such as, the module key that SMS module is corresponding is multimedia message, receives message, sends message, works as feedback
When the content of problem comprises " transmission information ", owing to " transmission information " and " transmission message " having 3
Individual identical word, then this feedback problem may determine that to be 75% with the likelihood of this module key.
Matching module can be determined as much as possible by above-mentioned Method of Fuzzy Matching, many from this for user
Individual matching module select it want the module selected.Certainly, above-mentioned fuzzy matching method can also use key
Distance etc. between word vector carries out Similarity Measure, and this is not especially limited by disclosure embodiment.
It should be noted that owing to disparate modules may at least one identical or that implication is identical module corresponding close
Keyword, therefore during determining matching module, can determine whether multiple matching module, disclosure embodiment pair
Determined by the number of matching module be not construed as limiting.
In another embodiment of the disclosure, terminal periodic is from server acquisition module information, this module information
At least include the module key that each module is corresponding；Concrete grammar can be: believes to server sending module
Breath obtains request, and this module information obtains asks the hardware information of at least carried terminal, by this server according to
This hardware information, determines the module information matched with this hardware information from module information data base；Receive
This module information that this server sends.
Wherein, this hardware information includes the version number of terminal models and read only memory ROM；This module information
Data base stores each mould in hardware information multiple modules corresponding with each hardware information of each terminal for correspondence
The module key of block, so that server can be according to the hardware information of terminal, from these module information data
Storehouse determines the module information matched with this hardware information.
By periodically from server acquisition module information so that every in multiple modules that terminal local is stored
Keyword corresponding to individual module is latest data, it can be ensured that the accuracy of matching result.
In step 204, show this matching module, carry out problem feedback for user based on this matching module.
If the number of this matching module is 1, this matching module is defined as this user institute input feedback problem pair
The feedback module answered；If the number of this matching module is more than or equal to 2, show these at least 2 coupling moulds
Block, selects the feedback module corresponding with institute input feedback problem for user from these at least 2 matching modules.
In step 205, sending feedback information to server, this feedback information at least includes this feedback problem
Module id with this feedback module.
The number of matching module determined by according to is different, and the method sending feedback information to server can be wrapped
Include following two:
If the number of the first this matching module is 1, this matching module is defined as feedback module, to clothes
Business device sends feedback information, and this feedback information at least includes the module id of this feedback problem and this feedback module；
Wherein, this module id can be that module name claims, module is numbered or the function of module describes, it is also possible to is it
He can uniquely identify the module information of respective modules, and this is not construed as limiting by disclosure embodiment.
By the feedback problem inputted according to user, and locally stored module key, match this anti-
The matching module of feedback problem, and this matching module is determined directly as feedback module, as the one of feedback information
Part sends to server so that developer can process the problem that user is fed back pointedly, and then
Can be improved in time.
In another embodiment of the disclosure, if the feedback problem inputted according to user and locally stored module
After keyword match, determined by matching module be not user want select feedback module, terminal can be led to
Cross the detection user trigger action to the more module options of display, show multiple module, therefrom select for user
Select feedback module.
It should be noted that when showing the plurality of module, can be according to the plurality of module and this feedback problem
Likelihood order from high to low, show the plurality of module, select feedback module improving user further
Speed and accuracy rate.It is of course also possible to adopt the module id showing the plurality of module in other ways, example
As by module title initial order etc., this is not especially limited by disclosure embodiment.
If the number of this matching module of the second is more than or equal to 2, user is selected from this matching module
The module selected is defined as this feedback module, sends this feedback information to this server.
After the feedback problem inputted according to user mates with locally stored module key, determined
Matching module number more than or equal to 2 time, show the plurality of matching module, select its institute for user
Feedback problem for module, and this module is defined as feedback module, sends this feedback module to server
And feedback problem, it is possible on the premise of ensureing quickly to select feedback module, improve further selected by user
The accuracy of module.
The method that disclosure embodiment provides, by obtaining the feedback problem that user inputs in feedback page,
And the module key that this feedback problem is corresponding with each module in the multiple modules prestored is mated, really
Determine and show matching module, it is possible to making user determine feedback module, Jin Ershi based on shown matching module
Existing on-line annealing feedback, and user can be improved select accuracy rate and the speed of feedback module, and then make out
The personnel of sending out can solve the problem that user is fed back pointedly, improves Resolving probiems efficiency；Further,
By periodically from server acquisition module information so that each mould in multiple modules that terminal local is stored
The keyword that block is corresponding is latest data, it can be ensured that the accuracy of matching result.
Fig. 3 is according to a kind of information display device block diagram shown in an exemplary embodiment.With reference to Fig. 3, this dress
Put and include that display module 301, feedback problem acquisition module 302 and matching module determine module 303.
Display module 301, for when the feedback request of user being detected, shows feedback page；
Feedback problem acquisition module 302, the feedback inputted in described feedback page for obtaining described user is asked
Topic；
Matching module determines module 303, for by described feedback problem and each module in the multiple modules prestored
Corresponding module key mates, and determines that matching module, described matching module are module key and institute
State the module that the problem content of feedback problem matches；
Described display module 301 is additionally operable to show described matching module, enters based on described matching module for user
Row problem is fed back.
In the first possible implementation that the disclosure provides, described device also includes:
Module information acquisition module, for periodically from server acquisition module information, described module information is extremely
Include the module key that each module is corresponding less.
In the possible implementation of the second that the disclosure provides, described module information acquisition module is used for:
To server sending module information acquisition request, described module information obtains asks at least carried terminal
Hardware information, by described server according to described hardware information, determines with described from module information data base
The module information that hardware information matches；
Receive the described module information that described server sends.
The third provided in the disclosure may be in implementation, and described hardware information includes terminal models and only
Read the version number of memorizer ROM.
In the 4th kind of possible implementation that the disclosure provides, the module key restarting module corresponding is attached most importance to
Open, automatic shutdown；The module key that SMS module is corresponding is multimedia message, receives message, sends message；Phase
Ying Di, described matching module determine module 303 for:
If the content of described feedback problem includes restarting or in automatic shutdown any one or multiple, determine institute
State matching module be described in restart module；Or,
If the content of described feedback problem includes multimedia message or receives message or send any one in message or many
Individual, determine that described matching module is described SMS module.
In the 5th kind of possible implementation that the disclosure provides, described device also includes:
Feedback module determines module, if the number for described matching module is 1, by true for described matching module
It is set to feedback module；Sending module, for sending feedback information to server, described feedback information at least wraps
Include described feedback problem and the module id of described feedback module；
If it is more than or equal to 2 that described feedback module determines that module is additionally operable to the number of described matching module, will
The module that user selects from described matching module is defined as described feedback module；Described sending module is additionally operable to
Described feedback information is sent to described server.
About the device in above-described embodiment, wherein modules performs the concrete mode of operation relevant
The embodiment of the method is described in detail, explanation will be not set forth in detail herein.
Fig. 4 is the block diagram according to a kind of information display device 400 shown in an exemplary embodiment.Such as,
Device 400 can be mobile phone, computer, digital broadcast terminal, messaging devices, and game controls
Platform, tablet device, armarium, body-building equipment, personal digital assistant etc..
With reference to Fig. 4, device 400 can include following one or more assembly: processes assembly 402, memorizer
404, power supply module 406, multimedia groupware 404, audio-frequency assembly 410, input/output (I/O) interface 412,
Sensor cluster 414, and communications component 416.
Process assembly 402 and generally control the integrated operation of device 400, such as with display, call, number
The operation being associated according to communication, camera operation and record operation.Process assembly 402 and can include one or many
Individual processor 420 performs instruction, to complete all or part of step of above-mentioned method.Additionally, process
Assembly 402 can include one or more module, it is simple to process between assembly 402 and other assemblies is mutual.
Such as, process assembly 402 and can include multi-media module, to facilitate multimedia groupware 408 and to process assembly
Mutual between 402.
Memorizer 404 is configured to store various types of data to support the operation at device 400.These
The example of data includes any application program for operation on device 400 or the instruction of method, contact person
Data, telephone book data, message, picture, video etc..Memorizer 404 can be by any kind of volatile
Property or non-volatile memory device or combinations thereof realize, such as static RAM (SRAM),
Electrically Erasable Read Only Memory (EEPROM), Erasable Programmable Read Only Memory EPROM (EPROM),
Programmable read only memory (PROM), read only memory (ROM), magnetic memory, flash memory,
Disk or CD.
The various assemblies that power supply module 406 is device 400 provide electric power.Power supply module 406 can include electricity
Management system, one or more power supplys, and other generate, manage and distribute electric power phase with for device 400
The assembly of association.
The screen of one output interface of offer that multimedia groupware 408 is included between described device 400 and user
Curtain.In certain embodiments, screen can include liquid crystal display (LCD) and touch panel (TP).As
Really screen includes that touch panel, screen may be implemented as touch screen, to receive the input signal from user.
Touch panel includes that one or more touch sensor is with the gesture on sensing touch, slip and touch panel.
Described touch sensor can not only sense touch or the border of sliding action, but also detects and described touch
Or slide relevant persistent period and pressure.In certain embodiments, multimedia groupware 408 includes one
Individual front-facing camera and/or post-positioned pick-up head.When device 400 is in operator scheme, such as screening-mode or video
During pattern, front-facing camera and/or post-positioned pick-up head can receive the multi-medium data of outside.Each preposition take the photograph
As head and post-positioned pick-up head can be fixing optical lens systems or have focal length and optical zoom energy
Power.
Audio-frequency assembly 410 is configured to output and/or input audio signal.Such as, audio-frequency assembly 410 includes
One mike (MIC), when device 400 is in operator scheme, such as call model, logging mode and voice
During recognition mode, mike is configured to receive external audio signal.The audio signal received can be entered
One step is stored in memorizer 404 or sends via communications component 416.In certain embodiments, audio-frequency assembly
410 also include a speaker, are used for exporting audio signal.
I/O interface 412 provides interface, above-mentioned peripheral interface for processing between assembly 402 and peripheral interface module
Module can be keyboard, puts striking wheel, button etc..These buttons may include but be not limited to: home button, sound
Amount button, start button and locking press button.
Sensor cluster 414 includes one or more sensor, for providing various aspects for device 400
State estimation.Such as, what sensor cluster 414 can detect device 400 opens/closed mode, assembly
Relative localization, the most described assembly is display and the keypad of device 400, and sensor cluster 414 is also
Device 400 or the position change of 400 1 assemblies of device, user and depositing that device 400 contacts can be detected
Or do not exist, device 400 orientation or acceleration/deceleration and the variations in temperature of device 400.Sensor cluster 414
Proximity transducer can be included, be configured to when there is no any physical contact depositing of object near detection
?.Sensor cluster 414 can also include optical sensor, such as CMOS or ccd image sensor, is used for
Imaging applications uses.In certain embodiments, this sensor cluster 414 can also include that acceleration passes
Sensor, gyro sensor, Magnetic Sensor, pressure transducer or temperature sensor.
Communications component 416 is configured to facilitate the logical of wired or wireless mode between device 400 and other equipment
Letter.Device 400 can access wireless network based on communication standard, such as WiFi, 2G or 3G, or they
Combination.In one exemplary embodiment, communications component 416 receives wide from outside via broadcast channel
The broadcast singal of broadcast management system or broadcast related information.In one exemplary embodiment, described communication set
Part 416 also includes near-field communication (NFC) module, to promote junction service.Such as, can in NFC module
Based on RF identification (RFID) technology, Infrared Data Association (IrDA) technology, ultra broadband (UWB) skill
Art, bluetooth (BT) technology and other technologies realize.
In the exemplary embodiment, device 400 can by one or more application specific integrated circuits (ASIC),
Digital signal processor (DSP), digital signal processing appts (DSPD), PLD (PLD),
Field programmable gate array (FPGA), controller, microcontroller, microprocessor or other electronic components are real
Existing, it is used for performing above-mentioned method for information display.
In the exemplary embodiment, a kind of non-transitory computer-readable storage medium including instruction is additionally provided
Matter, such as, include the memorizer 404 of instruction, and above-mentioned instruction can be performed by the processor 420 of device 400 with complete
Become said method.Such as, described non-transitory computer-readable recording medium can be ROM, random access memory
Memorizer (RAM), CD-ROM, tape, floppy disk and optical data storage devices etc..
In the exemplary embodiment, a kind of non-transitory computer-readable recording medium is additionally provided, when described
When instruction in storage medium is performed by the processor of mobile terminal so that mobile terminal is able to carry out above-mentioned letter
Breath display packing.
Those skilled in the art, after considering description and putting into practice invention disclosed herein, will readily occur to these public affairs
Other embodiment opened.The application is intended to any modification, purposes or the adaptations of the disclosure,
These modification, purposes or adaptations are followed the general principle of the disclosure and include that the disclosure is not disclosed
Common knowledge in the art or conventional techniques means.Description and embodiments is considered only as exemplary
, the true scope of the disclosure and spirit are pointed out by claim below.
It should be appreciated that the disclosure is not limited to accurate knot described above and illustrated in the accompanying drawings
Structure, and various modifications and changes can carried out without departing from the scope.The scope of the present disclosure is only by appended
Claim limits.
Claims (13)
1. a method for information display, it is characterised in that described method includes:
When the feedback request of user being detected, show feedback page；
Obtain the feedback problem that described user inputs in described feedback page；
The module key that described feedback problem is corresponding with each module in the multiple modules prestored is carried out
Join, determine the problem content phase that matching module, described matching module are module key and described feedback problem
The module of coupling；
Show described matching module, carry out problem feedback for user based on described matching module.
Method the most according to claim 1, it is characterised in that described method also includes:
Periodically from server acquisition module information, described module information at least includes the mould that each module is corresponding
Block keyword.
Method the most according to claim 2, it is characterised in that periodically believe from server acquisition module
Breath includes:
To server sending module information acquisition request, described module information obtains asks at least carried terminal
Hardware information, by described server according to described hardware information, determines with described from module information data base
The module information that hardware information matches；
Receive the described module information that described server sends.
Method the most according to claim 3, it is characterised in that described hardware information includes terminal models
Version number with read only memory ROM.
Method the most according to claim 1, it is characterised in that restart the module key that module is corresponding
For restarting, automatic shutdown；The module key that SMS module is corresponding is multimedia message, receives message, sends message；
Correspondingly, the module key that described feedback problem is corresponding with each module in the multiple modules prestored is carried out
Coupling, determines that matching module includes:
If the content of described feedback problem includes restarting or in automatic shutdown any one or multiple, determine institute
State matching module be described in restart module；Or,
If the content of described feedback problem includes multimedia message or receives message or send any one in message or many
Individual, determine that described matching module is described SMS module.
Method the most according to claim 1, it is characterised in that after showing described matching module, institute
Method of stating also includes:
If the number of described matching module is 1, described matching module is defined as feedback module, to server
Sending feedback information, described feedback information at least includes the module mark of described feedback problem and described feedback module
Know；
If the number of described matching module is more than or equal to 2, user is selected from described matching module
Module is defined as described feedback module, sends described feedback information to described server.
7. an information display device, it is characterised in that described device includes:
Display module, for when the feedback request of user being detected, shows feedback page；
Feedback problem acquisition module, for obtaining the feedback problem that described user inputs in described feedback page；
Matching module determines module, for by described feedback problem and each module pair in the multiple modules prestored
The module key answered mates, and determines that matching module, described matching module are that module key is with described
The module that the problem content of feedback problem matches；
Described display module is additionally operable to show described matching module, asks based on described matching module for user
Topic feedback.
Device the most according to claim 7, it is characterised in that described device also includes:
Module information acquisition module, for periodically from server acquisition module information, described module information is extremely
Include the module key that each module is corresponding less.
Device the most according to claim 8, it is characterised in that described module information acquisition module is used for:
To server sending module information acquisition request, described module information obtains asks at least carried terminal
Hardware information, by described server according to described hardware information, determines with described from module information data base
The module information that hardware information matches；
Receive the described module information that described server sends.
Device the most according to claim 9, it is characterised in that described hardware information includes terminal type
Number and the version number of read only memory ROM.
11. devices according to claim 7, it is characterised in that restart module corresponding to module crucial
Word for restarting, automatic shutdown；The module key that SMS module is corresponding be multimedia message, receive message, send disappear
Breath；Correspondingly, described matching module determine module for:
If the content of described feedback problem includes restarting or in automatic shutdown any one or multiple, determine institute
State matching module be described in restart module；Or,
If the content of described feedback problem includes multimedia message or receives message or send any one in message or many
Individual, determine that described matching module is described SMS module.
12. devices according to claim 7, it is characterised in that described device also includes:
Feedback module determines module, if the number for described matching module is 1, by true for described matching module
It is set to feedback module；Sending module, for sending feedback information to server, described feedback information at least wraps
Include described feedback problem and the module id of described feedback module；
If it is more than or equal to 2 that described feedback module determines that module is additionally operable to the number of described matching module, will
The module that user selects from described matching module is defined as described feedback module；Described sending module is additionally operable to
Described feedback information is sent to described server.
13. 1 kinds of information display devices, it is characterised in that including:
Processor；
For storing the memorizer of the executable instruction of processor；
Wherein, described processor is configured to:
When the feedback request of user being detected, showing feedback page, described feedback page at least includes feedback
Problem input frame；
Obtain the feedback problem that described user inputs in described feedback problem input frame；
The module key that described feedback problem is corresponding with each module in the multiple modules prestored is carried out
Join, determine the problem content phase that matching module, described matching module are module key and described feedback problem
The module of coupling；
Show described matching module, carry out problem feedback for user based on described matching module.
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| CN201610282465.XA CN105959139A (en) | 2016-04-29 | 2016-04-29 | Information display method and device |
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| CN201610282465.XA CN105959139A (en) | 2016-04-29 | 2016-04-29 | Information display method and device |
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