CN105912284A - Monitoring method and system of printer - Google Patents

Monitoring method and system of printer Download PDF

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Publication number
CN105912284A
CN105912284A CN201610300922.3A CN201610300922A CN105912284A CN 105912284 A CN105912284 A CN 105912284A CN 201610300922 A CN201610300922 A CN 201610300922A CN 105912284 A CN105912284 A CN 105912284A
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China
Prior art keywords
printer
index
monitored
module
monitoring
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Pending
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CN201610300922.3A
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Chinese (zh)
Inventor
宋君孝
潘京
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Shanghai Ctrip Business Co Ltd
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Shanghai Ctrip Business Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Shanghai Ctrip Business Co Ltd filed Critical Shanghai Ctrip Business Co Ltd
Priority to CN201610300922.3A priority Critical patent/CN105912284A/en
Publication of CN105912284A publication Critical patent/CN105912284A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201Dedicated interfaces to print systems
    • G06F3/1223Dedicated interfaces to print systems specifically adapted to use a particular technique
    • G06F3/1237Print job management
    • G06F3/1259Print job monitoring, e.g. job status

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Human Computer Interaction (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Accessory Devices And Overall Control Thereof (AREA)

Abstract

The invention discloses a monitoring method and system of a printer. The monitoring method comprises the following steps: S1: obtaining all data associated with each printer from a printing server in real time; S2: analyzing and processing the obtained data to obtain an index to be monitored of each printer; S3: monitoring whether the index to be monitored of each printer is abnormal or not, continuing to monitor if the index to be monitored of each printer is normal, and executing S4 if the index to be monitored of each printer is abnormal; and S4: generating an alarm event, and sending the alarm event to corresponding processing personnel. Compared with the prior art, the monitoring method obtains the data associated with the printer from the printing server in real time and monitors the index to be monitored of each printer, so that the abnormal situation of the printer can be accurately and timely found and processed, an influence degree on normal work by the abnormal situation of the printer is minimized, meanwhile, resource waste caused by that the abnormal information is manually transmitted is avoided, and work efficiency is improved.

Description

The monitoring method and system of printer
Technical field
The present invention relates to printer field, particularly to the monitoring method and system of a kind of printer.
Background technology
In general enterprises, when employee uses printer, always run into some abnormal conditions, such as, print Machine paperboard, scarce paper, toner low etc..And these abnormal conditions only have employee to go at printer to take printing Just can be found during material, employee can solve with oneself sometimes, but needs for connection time more Be technical support personnel to in-situ processing, one takes a long time, and affects normal office work.
Summary of the invention
The technical problem to be solved in the present invention is can not to find printer in prior art in time to overcome The abnormal conditions occurred, thus affect the defect of normal office work, it is provided that one can find to print in time The monitoring method and system of the printer of machine abnormal conditions.
The present invention solves above-mentioned technical problem by following technical proposals:
A kind of monitoring method of printer, its feature is, comprises the following steps:
S1, all data that acquisition is relevant to each printer in real time from a printing server;
S2, to obtain data be analyzed process, obtain the index to be monitored of each printer;
Whether S3, the index to be monitored monitoring each printer exist exception, if it is not, then continue monitoring, The most then perform step S4;
S4, generate an alarm event, and described alarm event is sent to corresponding treatment people.
In this programme, by obtaining the data relevant to printer from printer server in real time and right It is analyzed processing, and is monitored the index to be monitored obtained afterwards such that it is able to find in time to beat The abnormal conditions of print machine, and send alarm to corresponding treatment people, so that the abnormal conditions of printer Can be processed in time, the influence degree of normal office work is fallen below minimum by it.
Climb network technology from printing server, obtain data it is preferred that step S1 utilizes.
In this programme, utilize and climb the network technology Logical structure analysis data hierarchy relation according to data, Thus it is accurately obtained the data relevant to printer.Further, by SNMP (Simple Network Management Protocol, Simple Network Management Protocol) mode obtains each printer Index to be monitored.
It is preferred that also include before step S1: by the physical location residing for each printer and each dozen Corresponding relation between No. ID of print machine is pre-stored within a data base;
In step S4 further comprising the steps of:
S41, according to No. ID of the printer existed corresponding to abnormal index to be monitored from described data base Middle lookup and described No. ID corresponding physical location;
S42, generate and include abnormal information and the alarm event of described physical location of described index to be monitored;
S43, by described alarm event send to corresponding treatment people.
In step S1, each printer all has in printer server can characterize the unique body of printer Part one No. ID, No. ID of printer with the physical location one_to_one corresponding residing for printer.
In step S43, after treatment people receives alarm event, can go in time and abnormal beating occurs Physical location residing for print machine, takes corresponding solution according to the abnormal information of index to be monitored.
In this programme, treatment people can accurately learn the thing abnormal printer occur by alarm event Reason position and abnormal information, thus repair abnormal problem in time, it is to avoid because of between user and treatment people Pass on abnormal information the wrong Service Source waste caused, improve office efficiency.
It is preferred that described index to be monitored include following at least one: the duty of printer, The paper status of printer, the carbon dust amount of printer.
Wherein, index to be monitored is not limited to the sheet of the duty of printer, printer in this programme The carbon dust amount of state and printer, it is also possible to for other indexs of printer.
The present invention also provides for the monitoring system of a kind of printer, and its feature is, including an acquisition module, One analyzes module, a monitoring module and an alarm module;
Described acquisition module is for obtaining the institute relevant to each printer in real time from a printing server There are data, call described analysis module;
Described analysis module for obtain data be analyzed process, obtain each printer wait supervise Control index, calls described monitoring module;
Whether described monitoring module exists exception for the index to be monitored monitoring each printer, and no In the case of continue monitoring, and call described alarm module in a case of yes;
Described alarm module is for generating an alarm event, and sends described alarm event to corresponding place Reason personnel.
It is preferred that described acquisition module climbs network technology for utilization obtains data from printing server.
It is preferred that described monitoring system also includes a memory module, described memory module is for by each dozen The corresponding relation between physical location and No. ID of each printer residing for print machine is pre-stored within a number According in storehouse;
Described alarm module includes a lookup unit, a signal generating unit and a transmitting element;
Described lookup unit is for No. ID according to the printer existed corresponding to abnormal index to be monitored Search and described No. ID corresponding physical location from described data base, call described signal generating unit;
Described signal generating unit includes the abnormal information of described index to be monitored and described physical bit for generating The alarm event put, calls described transmitting element;
Described transmitting element is for sending described alarm event to corresponding treatment people.
It is preferred that described index to be monitored include following at least one: the duty of printer, The paper status of printer, the carbon dust amount of printer.
On the basis of meeting common sense in the field, above-mentioned each optimum condition, can combination in any, i.e. get Ben Fa Bright each preferred embodiments.
The most progressive effect of the present invention is: compared with prior art, and the present invention is by taking from printer Business device obtains the data in real time relevant to printer, and the index to be monitored of printer is monitored, So that the abnormal conditions of printer can accurately and in time be found and process, by it to normally doing Public influence degree falls below minimum, avoids by the artificial resource passing on abnormal information to cause wave simultaneously Take, improve office efficiency.
Accompanying drawing explanation
Fig. 1 is the flow chart of the monitoring method of the printer of the embodiment of the present invention.
Fig. 2 is the structured flowchart of the monitoring system of the printer of the embodiment of the present invention.
Detailed description of the invention
Further illustrate the present invention below by the mode of embodiment, but the most therefore limit the present invention to Among described scope of embodiments.
The present embodiment provides a kind of monitoring method of printer, as it is shown in figure 1, comprise the following steps:
Step 101, by between the physical location residing for each printer and No. ID of each printer Corresponding relation is pre-stored within a data base;
Step 102, utilization are climbed network technology and are obtained relevant to each printer from a printing server in real time All data;
Step 103, to obtain data be analyzed process, obtain the index to be monitored of each printer, Wherein, described index to be monitored include following at least one: the duty of printer, printer Paper status, the carbon dust amount of printer;
Whether step 104, the index to be monitored monitoring each printer exist exception, if it is not, then continue Monitoring, the most then perform step 105;
Step 105, according to No. ID of the printer existed corresponding to abnormal index to be monitored from described Data base searches and described No. ID corresponding physical location;
Step 106, generation include abnormal information and the alarm of described physical location of described index to be monitored Event;
Step 107, by described alarm event send to corresponding treatment people.
Give an example, when the duty that index to be monitored is printer, if abnormal information is shown as de- Machine, then treatment people can be by plugging the USB line of printer also again after receiving alarm event Restart power supply to solve this abnormal problem;When the paper status that index to be monitored is printer, if abnormal Information is paperboard, then treatment people can be solved by the paper of card by taking out after receiving alarm event Certainly this abnormal problem;When the carbon dust amount that index to be monitored is printer, if abnormal information be carbon dust amount not Foot, then treatment people can solve this abnormal problem by changing print cartridge after receiving alarm event.
The present embodiment also provides for the monitoring system 20 of a kind of printer being capable of above-mentioned monitoring method, as Shown in Fig. 2, including memory module 21, acquisition module 22, analyze module 23, monitoring module 24 and Alarm module 25, wherein, alarm module 25 includes searching unit 51, signal generating unit 52 and sending Unit 53.
Memory module 21 for by No. ID of the physical location residing for each printer and each printer it Between corresponding relation be pre-stored within a data base.
Acquisition module 22 is climbed network technology for utilization and is obtained in real time from a printing server and each printing All data that machine is relevant, call analysis module 23.
Analyze module 23 and process for the data obtained are analyzed, obtain each printer wait supervise Control index, calls monitoring module 24.Wherein, described index to be monitored include following at least one: The duty of printer, the paper status of printer, the carbon dust amount of printer.
Whether monitoring module 24 exists exception for the index to be monitored monitoring each printer, and no In the case of continue monitoring, and call alarm module 25 in a case of yes.
Search unit 51 for No. ID according to the printer existed corresponding to abnormal index to be monitored from Described data base searches and described No. ID corresponding physical location, calls signal generating unit 52.
Signal generating unit 52 includes the abnormal information of described index to be monitored and described physical location for generating Alarm event, call transmitting element 53.
Transmitting element 53 is for sending described alarm event to corresponding treatment people.
The monitoring method and system of the present embodiment printer can apply in enterprise, by taking from printer Business device obtains the data in real time relevant to printer, and the index to be monitored of printer is monitored, So that the abnormal conditions of printer can accurately and in time be found and process, by it to enterprise just Often the influence degree of office is preferably minimized, and avoids by the artificial resource passing on abnormal information to cause simultaneously Waste, improves office efficiency.
Although the foregoing describing the detailed description of the invention of the present invention, but those skilled in the art should managing Solving, these are merely illustrative of, and protection scope of the present invention is defined by the appended claims.This The technical staff in field, can be to these embodiment party on the premise of without departing substantially from the principle of the present invention and essence Formula makes various changes or modifications, but these changes and amendment each fall within protection scope of the present invention.

Claims (8)

1. the monitoring method of a printer, it is characterised in that comprise the following steps:
S1, all data that acquisition is relevant to each printer in real time from a printing server;
S2, to obtain data be analyzed process, obtain the index to be monitored of each printer;
Whether S3, the index to be monitored monitoring each printer exist exception, if it is not, then continue monitoring, The most then perform step S4;
S4, generate an alarm event, and described alarm event is sent to corresponding treatment people.
Monitor method the most as claimed in claim 1, it is characterised in that step S1 utilizes and climbs net skill Art obtains data from printing server.
Monitor method the most as claimed in claim 1, it is characterised in that
Also include before step S1: by the ID of the physical location residing for each printer Yu each printer Corresponding relation between number is pre-stored within a data base;
In step S4 further comprising the steps of:
S41, according to No. ID of the printer existed corresponding to abnormal index to be monitored from described data base Middle lookup and described No. ID corresponding physical location;
S42, generate and include abnormal information and the alarm event of described physical location of described index to be monitored;
S43, by described alarm event send to corresponding treatment people.
Monitor method the most as claimed in claim 3, it is characterised in that described index to be monitored includes At least one in below: the duty of printer, the paper status of printer, the carbon dust of printer Amount.
5. the monitoring system of a printer, it is characterised in that include an acquisition module, an analysis mould Block, a monitoring module and an alarm module;
Described acquisition module is for obtaining the institute relevant to each printer in real time from a printing server There are data, call described analysis module;
Described analysis module for obtain data be analyzed process, obtain each printer wait supervise Control index, calls described monitoring module;
Whether described monitoring module exists exception for the index to be monitored monitoring each printer, and no In the case of continue monitoring, and call described alarm module in a case of yes;
Described alarm module is for generating an alarm event, and sends described alarm event to corresponding place Reason personnel.
6. monitoring system as claimed in claim 5, it is characterised in that described acquisition module is for profit From printing server, data are obtained with climbing network technology.
7. monitoring system as claimed in claim 5, it is characterised in that described monitoring system also includes One memory module, described memory module is for by the physical location residing for each printer and each printer No. ID between corresponding relation be pre-stored within a data base;
Described alarm module includes a lookup unit, a signal generating unit and a transmitting element;
Described lookup unit is for No. ID according to the printer existed corresponding to abnormal index to be monitored Search and described No. ID corresponding physical location from described data base, call described signal generating unit;
Described signal generating unit includes the abnormal information of described index to be monitored and described physical bit for generating The alarm event put, calls described transmitting element;
Described transmitting element is for sending described alarm event to corresponding treatment people.
8. monitoring system as claimed in claim 7, it is characterised in that described index to be monitored includes At least one in below: the duty of printer, the paper status of printer, the carbon dust of printer Amount.
CN201610300922.3A 2016-05-09 2016-05-09 Monitoring method and system of printer Pending CN105912284A (en)

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Application Number Priority Date Filing Date Title
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Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN108055355A (en) * 2018-01-08 2018-05-18 珠海艾派克微电子有限公司 Imaging device, information processing method, imaging device management system and management method
CN109753407A (en) * 2018-12-10 2019-05-14 福建网能科技开发有限责任公司 Printer modes monitoring method based on snmp protocol
CN110688077A (en) * 2018-07-07 2020-01-14 森大(深圳)技术有限公司 Printing abnormity detection method, device and system
CN113064559A (en) * 2021-03-12 2021-07-02 珠海奔图电子有限公司 Image forming apparatus monitoring method, apparatus, system and storage medium
CN113973158A (en) * 2021-09-26 2022-01-25 广州金穗隆信息科技股份有限公司 Campus printer service system based on Internet of things
CN117519620A (en) * 2024-01-08 2024-02-06 珠海芯烨电子科技有限公司 Cloud printer intelligent operation and maintenance management system

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Publication number Priority date Publication date Assignee Title
CN202257769U (en) * 2011-09-23 2012-05-30 李博 Self-service printing system
US20140049790A1 (en) * 2012-08-14 2014-02-20 Seiko Epson Corporation ePOS Printing
CN104376092A (en) * 2014-11-21 2015-02-25 广东省电子技术研究所 Method and system based on map optimization equipment management
CN104553383A (en) * 2013-10-25 2015-04-29 大连捌伍捌创新工场科技服务有限公司 Printer fault diagnosis system

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN202257769U (en) * 2011-09-23 2012-05-30 李博 Self-service printing system
US20140049790A1 (en) * 2012-08-14 2014-02-20 Seiko Epson Corporation ePOS Printing
CN104553383A (en) * 2013-10-25 2015-04-29 大连捌伍捌创新工场科技服务有限公司 Printer fault diagnosis system
CN104376092A (en) * 2014-11-21 2015-02-25 广东省电子技术研究所 Method and system based on map optimization equipment management

Cited By (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN108055355A (en) * 2018-01-08 2018-05-18 珠海艾派克微电子有限公司 Imaging device, information processing method, imaging device management system and management method
CN110688077A (en) * 2018-07-07 2020-01-14 森大(深圳)技术有限公司 Printing abnormity detection method, device and system
CN110688077B (en) * 2018-07-07 2023-09-08 森大(深圳)技术有限公司 Printing abnormality detection method, device and system
CN109753407A (en) * 2018-12-10 2019-05-14 福建网能科技开发有限责任公司 Printer modes monitoring method based on snmp protocol
CN113064559A (en) * 2021-03-12 2021-07-02 珠海奔图电子有限公司 Image forming apparatus monitoring method, apparatus, system and storage medium
CN113973158A (en) * 2021-09-26 2022-01-25 广州金穗隆信息科技股份有限公司 Campus printer service system based on Internet of things
CN117519620A (en) * 2024-01-08 2024-02-06 珠海芯烨电子科技有限公司 Cloud printer intelligent operation and maintenance management system
CN117519620B (en) * 2024-01-08 2024-04-26 珠海芯烨电子科技有限公司 Cloud printer intelligent operation and maintenance management system

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Application publication date: 20160831

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