CN105869290A - Water and electricity fee paying method and device - Google Patents
Water and electricity fee paying method and device Download PDFInfo
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- CN105869290A CN105869290A CN201510036114.6A CN201510036114A CN105869290A CN 105869290 A CN105869290 A CN 105869290A CN 201510036114 A CN201510036114 A CN 201510036114A CN 105869290 A CN105869290 A CN 105869290A
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F15/00—Coin-freed apparatus with meter-controlled dispensing of liquid, gas or electricity
- G07F15/06—Coin-freed apparatus with meter-controlled dispensing of liquid, gas or electricity with means for prepaying basic charges, e.g. rent for meters
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Abstract
The invention provides a water and electricity fee paying method and device. The method comprises the steps of receiving a short message sent by a user terminal and used for paying water and electricity fees, and/or receiving an operation order sent from the user terminal and used for paying water and electricity fees in the process of interactive voice response (IVR) of the user terminal; executing the operation of deducting the water and electricity fees according to the short message and/or the operation order. The technical solution solves the problem that the solution for paying water and electricity fees in the prior art is troublesome and thus the user experience degree is low. The invention provides the simple water and electricity paying method which greatly improves the user experience degree in water and electricity fee paying.
Description
Technical field
The present invention relates to the communications field, in particular to paying method and the device of a kind of charges for water and electricity.
Background technology
Commonly there is the problem taking over electricity charge difficulty, row in developing country and low developed area, Utilities Electric Co. and water conservancy company
It is in arrears with the factor of charges for water and electricity except user is subjective, falls behind, due to infrastructure, the payment caused or power purchase difficulty is also prominent former
Cause.First, Utilities Electric Co. and outlet of water conservancy company are few, and user to arrive far place could power purchase or payment.Its
Secondary, network is undeveloped, resident have ready conditions online number few, it is impossible to carry out Online Payment.Moreover, payment amount is little,
The payment frequency is high, and due to low developed area, resident is the poorest, and indoor electrical equipment is few, typically meeting small amount power purchase, buying on a hand-to-mouth basis.
Pay the fees to be inconvenient to and bring the biggest puzzlement to these users, so solving Utilities Electric Co. user power purchase payment problem is electric power
The active demand of company, is one of the pain spot during Utilities Electric Co. manages.
For in correlation technique, the scheme paying charges for water and electricity excessively bothers and the low problem of the user experience that causes, not yet
Effective solution is proposed.
Summary of the invention
In order to solve above-mentioned technical problem, the invention provides paying method and the device of a kind of charges for water and electricity.
According to an aspect of the invention, it is provided the paying method of a kind of charges for water and electricity, including: receive user terminal and send
For paying the short message of charges for water and electricity, and/or receive during described user terminal interacts formula voice answer-back IVR,
The operational order for paying charges for water and electricity sent from described user terminal;According to described short message and/or described operation
Instruction performs to deduct the operation of described charges for water and electricity.
Preferably, receive the short message for paying charges for water and electricity that user terminal sends, including: receive user terminal editor
The water meter corresponding to charges for water and electricity to be paid mark or ammeter mark and premium received.
Preferably, the operational order for paying charges for water and electricity sent from described user terminal of reception, including: receive
The mark of the water meter corresponding to charges for water and electricity to be paid or ammeter that user terminal inputs under voice message identify and pay gold
The operational order of volume.
Preferably, pay described according to the operation of described short message and/or the execution described charges for water and electricity of deduction of described operational order
Charges for water and electricity, including: by identifying code with pay the pay charge way that described charges for water and electricity can use and feed back to described user terminal;
Verifying described identifying code by rear, the premium received being deducted the input of described user terminal by described payment platform is corresponding
Value.
Preferably, described identifying code is being verified by rear, deducting the input of described user terminal by described payment platform
The value that premium received is corresponding, including: described identifying code is being verified by rear, information of will deducting fees send extremely with described user
Payment platform corresponding to pay charge way that terminal selects;The value that described premium received is corresponding is deducted by described payment platform.
Preferably, information of deducting fees is sent the payment platform the most corresponding with the pay charge way of described user terminal selecting to include:
Described information of deducting fees is sent to network payment platform or bank paying platform;Or described information of deducting fees is sent to described use
Operator corresponding to the terminal of family.
According to another aspect of the present invention, additionally provide the paying device of a kind of charges for water and electricity, including: receiver module, use
In receive that user terminal sends for paying the short message of charges for water and electricity, and/or receive described user terminal and interact formula
During voice answer-back IVR, the operational order for paying charges for water and electricity sent from described user terminal;Processing module,
For performing to deduct the operation of described charges for water and electricity according to described short message and/or described operational order.
Preferably, described receiver module for receive user terminal editor the water meter corresponding to charges for water and electricity to be paid mark or
Ammeter mark and premium received.
Preferably, described receiver module be additionally operable to receive the charges for water and electricity to be paid that inputs under voice message of user terminal right
The water meter mark answered or ammeter identify and the operational order of premium received.
Preferably, described processing module includes: feedback unit, for by identifying code with pay described charges for water and electricity and can adopt
Pay charge way feed back to described user terminal;Deduction unit, for verifying described identifying code by rear, passes through
Described payment platform deducts the value corresponding to premium received of described user terminal input.
By means of the invention it is possible to can be realized as deducting charges for water and electricity with calling function according to the short message of user terminal
Technical scheme, solves in correlation technique, and the scheme paying charges for water and electricity excessively bothers and low the asking of user experience that cause
Topic, it is proposed that a kind of mode simply paying charges for water and electricity, is greatly promoted user's Experience Degree when paying charges for water and electricity.
Accompanying drawing explanation
Accompanying drawing described herein is used for providing a further understanding of the present invention, constitutes the part of the application, the present invention
Schematic description and description be used for explaining the present invention, be not intended that inappropriate limitation of the present invention.In the accompanying drawings:
Fig. 1 is the flow chart of the paying method of the charges for water and electricity according to the embodiment of the present invention;
Fig. 2 is the structured flowchart of the paying device of the charges for water and electricity according to the embodiment of the present invention;
Fig. 3 is another structured flowchart of the paying device of the charges for water and electricity according to the embodiment of the present invention;
Fig. 4 is the system network architecture figure according to the preferred embodiment of the present invention one;
Fig. 5 is that control module figure is led in the electricity charge according to the preferred embodiment of the present invention one;
Fig. 6 is the note flow chart according to the preferred embodiment of the present invention two;
Fig. 7 is the voice flow figure according to the preferred embodiment of the present invention three.
Detailed description of the invention
Below with reference to accompanying drawing and describe the present invention in detail in conjunction with the embodiments.It should be noted that in the feelings do not conflicted
Under condition, the embodiment in the application and the feature in embodiment can be mutually combined.
Other features and advantages of the present invention will illustrate in the following description, and, partly become from specification
It is clear that or understand by implementing the present invention.The purpose of the present invention and other advantages can be by the explanations write
Structure specifically noted in book, claims and accompanying drawing realizes and obtains.
In order to make those skilled in the art be more fully understood that the present invention program, attached below in conjunction with in the embodiment of the present invention
Figure, is clearly and completely described the technical scheme in the embodiment of the present invention, it is clear that described embodiment is only
It is the embodiment of a present invention part rather than whole embodiments.Based on the embodiment in the present invention, this area is common
The every other embodiment that technical staff is obtained under not making creative work premise, all should belong to the present invention and protect
The scope protected.
In order to solve above-mentioned technical problem, provide the paying method of a kind of charges for water and electricity in the present embodiment, according to Fig. 1
The flow chart of the paying method of the charges for water and electricity of the embodiment of the present invention, as it is shown in figure 1, comprise the following steps:
Step S102, receives the short message for paying charges for water and electricity that user terminal sends, and/or receives above-mentioned user eventually
During end interacts formula voice answer-back IVR, refer to from what above-mentioned user terminal sent for paying the operation of charges for water and electricity
Order;
Step S104, instructs, according to above-mentioned short message and/or aforesaid operations, the operation performing to deduct above-mentioned charges for water and electricity.
By each step above-mentioned, it is possible to can be realized as deducting water with calling function according to the short message of user terminal
The technical scheme of the electricity charge, i.e. user can by SMS pay, dialing IVR voice payment, operator generation hand over, etc.
Various ways pays charges for water and electricity, solves in correlation technique, and the scheme paying charges for water and electricity excessively bothers and the user's body that causes
The problem that degree of testing is low, it is proposed that a kind of mode simply paying charges for water and electricity, is greatly promoted user when paying charges for water and electricity
Experience Degree, widens the electricity charge and pays channel, perfect enterprise service platform.User is realized really saving worry laborsaving.
Above-mentioned steps S102 can have a multiple implementation, in embodiments of the present invention, can have two kinds of implementations:
The mark of the water meter corresponding to charges for water and electricity to be paid or the ammeter that receive user terminal editor identify and premium received;Receive and use
The mark of the water meter corresponding to charges for water and electricity to be paid or ammeter that family terminal inputs under voice message identify and premium received
Operational order.
In embodiments of the present invention, above-mentioned steps S104 can be achieved through the following technical solutions: by identifying code and paying
The pay charge way that above-mentioned charges for water and electricity can use feeds back to above-mentioned user terminal;Above-mentioned identifying code is being verified by rear,
By the value that the premium received of above-mentioned payment platform deduction above-mentioned user terminal input is corresponding, specifically, to above-mentioned checking
After code check passes through, by deducting fees, information sends to the payment platform corresponding with the pay charge way of above-mentioned user terminal selecting;Logical
Cross above-mentioned payment platform and deduct the value that above-mentioned premium received is corresponding.
Above-mentioned payment platform can include at least one of: network payment platform, bank paying platform and above-mentioned user
Operator corresponding to terminal.
Below in conjunction with an example, the technique scheme of the embodiment of the present invention is illustrated:
It should be noted that following steps A to step F is not used to limit the execution sequence of techniques below scheme, its
The several of technical scheme being merely illustrative the embodiment of the present invention implement example.
Step A. user's editing mobile phone short message sending user's table number, the power purchase amount of money to the electricity charge lead to platform, and platform receives this use
After the note of family, transmission identifying code note+pay charge way is to user, and user replys identifying code+platform means of payment note.Note
After being verified, SMS module sends message of deducting fees to paying authentication module.Pay authentication module retransmit deduct fees message to
Bank's platform or payment platform are deducted fees.Bank's platform or payment platform return successful result to paying mirror after deducting fees
Power module, pays after authentication module receives successful result of deducting fees and judges that this user is as prepaid user or postpaid service user again.
If prepaid user, then generate TOKEN code, by note TOKEN code, dump energy and recharge amount
It is sent to user.If postpaid service user, then pass through short message sending recharge amount and remaining sum to user.
Step B. user dials payment and supplements special service number with money, user according to voice message input user's table number, the power purchase amount of money,
The platform means of payment and ID authentication send message of deducting fees to paying authentication module by rear voice module.Pay
Authentication module retransmits message of deducting fees and deducts fees to bank's platform or payment platform.Bank's platform or payment platform button
Return successful result after taking and judge that this user is to payment authentication module, payment authentication module again after receiving successful result of deducting fees
Prepaid user or postpaid service user.If prepaid user, then generate TOKEN code, tell use by voice
Family TOKEN code, dump energy are to user.If postpaid service user, then by voice informing user's recharge amount and
Remaining sum.
Step C. user's editing mobile phone short message sending user's table number, the power purchase amount of money to the electricity charge lead to platform, and platform receives this use
After the note of family, transmission identifying code note+pay charge way is to user, and user replys identifying code+operator and withholds mode note.Short
After letter is verified, SMS module sends message of deducting fees to paying authentication module.Pay authentication module and retransmit message of deducting fees
To operator's accounting module.Operator's accounting module returns successful result to payment authentication module, payment authentication mould after deducting fees
Block judges after receiving successful result of deducting fees that this user is as prepaid user or postpaid service user again.If prepaid user,
Then generate TOKEN code, by note, TOKEN code, dump energy and recharge amount are sent to user.If
Postpaid service user, then pass through short message sending recharge amount and remaining sum to user.
Step D. user dials payment and supplements special service number with money, user according to voice message input user's table number, the power purchase amount of money,
Operator withholds mode and user identity card number (or unique authentication user identity id information).Rear voice is passed through in authentication
Module sends message of deducting fees to paying authentication module.Pay authentication module and retransmit message of deducting fees to operator's accounting module.
Operator's accounting module returns successful result and receives, to payment authentication module, payment authentication module, successful result of deducting fees after deducting fees
After judge that this user is as prepaid user or postpaid service user again.If prepaid user, then generate TOKEN code,
Tell that user's TOKEN code, dump energy are to user by voice.If postpaid service user, then pass through voice informing
User's recharge amount and remaining sum.
After step E. user buys rechargeable card, send user's table number, rechargeable card card number and password by SMS.Short
Letter module receives to send after supplementing note with money supplements message with money to paying authentication module.Pay and judge again to be somebody's turn to do after authentication mould authenticates successfully
User is prepaid user or postpaid service user.If prepaid user, then generate TOKEN code, pass through note
TOKEN code, dump energy and recharge amount are sent to user.If postpaid service user, then pass through short message sending
Recharge amount and remaining sum are to user.
After step F. user buys rechargeable card, supplementing special service number with money by dialing payment, user inputs according to voice message
User's table number, rechargeable card card number and password.Voice module sends supplements message with money to paying authentication module.Pay authentication mould mirror
Judge after weighing successfully that this user is as prepaid user or postpaid service user again.If prepaid user, then generate
By voice, TOKEN code, tells that user's TOKEN code, dump energy are to user.If postpaid service user, then
By voice informing user's recharge amount and remaining sum.
In sum, by using the technical scheme of the above-mentioned offer of the embodiment of the present invention, the electricity charge are taken over for electric power enterprise
The pain spot of pain spot and the inconvenience of power consumer power purchase proposes solution.Traditional intelligent meter meter communication network (Advanced
Metering Infrastructure, referred to as AMI) platform can solve power monitoring and the problem of metering for electric power enterprise,
But the problem that subscriber payment cannot be solved.By integrated payment function in AMI platform, enhance the competing of AMI platform
Striving power, this is also a kind of business model innovation simultaneously.Cooperate with telecom operators, utilize operators distribution widely
Outlet and the tent of operator and payment system, provide convenient for subscriber payment, the most also increases showing of operator
Jin Liu.
Additionally provide the paying device of a kind of charges for water and electricity in the present embodiment, be used for realizing above-described embodiment and the side of being preferable to carry out
Formula, had carried out repeating no more of explanation, had illustrated the module related in this device below.Make as following
, term " module " can realize the software of predetermined function and/or the combination of hardware.Although following example are retouched
The device stated preferably realizes with software, but hardware, or the realization of the combination of software and hardware be also possible and quilt
Conception.Fig. 2 is the structured flowchart of the paying device of the charges for water and electricity according to the embodiment of the present invention, as in figure 2 it is shown, include:
Receiver module 20, for receiving the short message for paying charges for water and electricity that user terminal sends, and/or receives above-mentioned
During user terminal interacts formula voice answer-back IVR, from above-mentioned user terminal send for paying charges for water and electricity
Operational order;
Processing module 22, is connected with receiver module 20, performs button for instructing according to above-mentioned short message and/or aforesaid operations
Operation except above-mentioned charges for water and electricity.
Integrated use by above-mentioned modules, it is possible to according to the short message of user terminal with call function and just can
Realizing the technical scheme of deduction charges for water and electricity, i.e. user can be by SMS payment, dialing IVR voice payment, operation
Shang dynasty hand over, etc. various ways pay charges for water and electricity, solve in correlation technique, the scheme paying charges for water and electricity excessively bothers and leads
The low problem of user experience caused, it is proposed that a kind of mode simply paying charges for water and electricity, is greatly promoted user and is paying
Experience Degree during charges for water and electricity, widens the electricity charge and pays channel, perfect enterprise service platform.User is realized really saving worry province
Power.
Alternatively, receiver module 20 for receive user terminal editor the mark of the water meter corresponding to charges for water and electricity to be paid or
Ammeter mark and premium received;Receiver module 20 is additionally operable to receive waiting of inputting under voice message of user terminal and pays
Water meter mark or ammeter corresponding to charges for water and electricity identify and the operational order of premium received.
In embodiments of the present invention, as it is shown on figure 3, processing module 22 includes: feedback unit 220, for by identifying code
Above-mentioned user terminal is fed back to paying the pay charge way that above-mentioned charges for water and electricity can use;Deduction unit 222, with feedback
Unit 220 connects, and for verifying above-mentioned identifying code by rear, deducts above-mentioned user terminal by above-mentioned payment platform
The value corresponding to premium received of input.
In order to be better understood from the technical scheme that above-described embodiment provides, illustrate below in conjunction with preferred embodiment:
Preferred embodiment one
Fig. 4 is the system network architecture figure according to the preferred embodiment of the present invention one, mainly electricity charge way system 40, and the electricity charge are led to
System 40 can receive and carry out, by short message channel 44 and voice channel 42, the user that pays the fees.Electricity charge way system 40 and bank
Or payment platform 46 and operator pay out platform 48 and dock, the electricity payment of the different modes of user can be met.With
Time dock with AMI platform 50, user also can inquire about payment details and remaining sum timely and conveniently.
Fig. 5 is that control module figure is led in the electricity charge according to the preferred embodiment of the present invention one, as it is shown in figure 5, include:
SMS module 50 (being equivalent to the receiver module 20 in above-described embodiment): for receiving the power purchase note that user sends,
Send simultaneously and confirm that note and notifying messages are to user.It is additionally operable to paying authentication module that to carry out message flow mutual.
Voice module 52 (being equivalent to the receiver module 20 in above-described embodiment): the spy dialed for processing user takes phone,
Carry out business flow processing, and carry out the playback of IVR flow process voice.It is additionally operable to and pays authentication module carry out message flow
Alternately.
Pay authentication module 54 (being equivalent to the processing module 22 of above-described embodiment): be mainly used in bank's platform or prop up
Pay platform and carry out message payment.It is also used for initiating, to operator, the request of deducting fees simultaneously.
It should be noted that a kind of in the preferred embodiment of the present invention, its major function of SMS module 50 is to process user to lead to
Cross short message sending and carry out message of supplementing with money or pay the fees.Authenticated payment module 54 is sent the message to after carrying out Logic judgment;Language
Sound module 52 major function is to process user to dial special service number and carry out voice and supplement with money or pay the fees message, carries out logic and sentences
Have no progeny and send the message to authenticated payment module 54;Pay authentication module 54: major function be authentication user supplement stream with money
Journey, if user is paid out by payment platform or operator, is also responsible for paying with payment platform or operator's platform
Take the mutual of message.Result and detailed single-shot to payment are delivered on AMI platform be shown it simultaneously.
Preferred embodiment two
Fig. 6 is the note flow chart according to the preferred embodiment of the present invention two, as shown in Figure 6, comprises the following steps:
S602: user sends note;User is sent by mobile phone and supplements note or payment note with money to electricity charge way system note
Module.Supplement note input table number, the card number of rechargeable card and password, payment note input table number, the amount of money of paying the fees with money.
S604: SMS module receives note;SMS module receives the note of user and proceeds to S606.
S606: whether be to supplement note with money;What system judged user's transmission is that scratch card recharge note then proceeds to pay authentication mould
Block flow process S608, if payment note then proceeds to pay authentication module flow process S618.
S608: card number and password are supplemented in checking with money;Pay and proceed to after the card number of rechargeable card and password in authentication module checking note
S610。
S610: whether verification is passed through;Checking card number and password are by proceeding to S612, and checking is not by proceeding to S614.
S612: whether be prepaid user;Pay authentication module and judge that this user is prepaid user or postpaid service user,
It is judged as that prepaid user proceeds to S636, it is judged that proceed to S638 for postpaid service user.
S614: return and supplement failed message with money.
Pay authentication module and return the message unsuccessfully supplemented with money to proceeding to S616 after SMS module.
S616: send and supplement unsuccessfully prompting with money: SMS module sends after receiving failed message and supplements the note of failure with money to user,
Prompting rechargeable card failure.
S618: send and confirm note and pay charge way: SMS module sends and confirms that note and pay charge way allow user select,
Then S620 is proceeded to.
S620: user returns and confirms note and pay charge way: user replys after receiving the confirmation note that SMS module sends
Confirm that note and pay charge way, to SMS module, then proceed to S622.
S622: whether platform pays.
Pay charge way is judged after receiving the confirmation note of user and pay charge way by SMS module 40, if flat
Platform pays and then proceeds to S624, if operator pays out, proceeds to S632.
S624: send consumption of deducting fees to payment platform: pay authentication module and send the message deducted fees to Third-party payment platform
Or bank card platform is deducted fees, and proceeds to S626.
Whether S626: platform pays successfully;Third-party payment platform or bank card platform return to pay authentication template and disappear
Breath, if deducting fees successfully, proceeding to S612, if deducting fees failure, proceeding to S628.
S628: return and pay failed message: pay authentication module return payment failure and proceed to after SMS module
S630。
S630: send and pay failure: SMS module receives and sends the failed note of payment after failed message to user,
Prompting subscriber payment failure.
S632: send consumption of deducting fees to operator: the message that payment authentication module transmission is deducted fees is paid out platform to operator and entered
Row is deducted fees, and proceeds to S634.
Whether S634: operator pays successfully: operator pays out platform and returns to pay authentication template message, if deducted fees
Successful then proceed to S612, if deducting fees failure, proceed to S628.
S636: send Token to user: pay authentication module by message token, dump energy and recharge amount
Issuing SMS module, SMS module issues user by note token, dump energy and recharge amount.
S638: after sending payment, remaining sum is to user: payment authentication module is given recharge amount and remaining sum short by message
Letter module, SMS module issues user by note recharge amount and remaining sum.
Preferred embodiment three
Fig. 7 is the voice flow figure according to the preferred embodiment of the present invention three, as it is shown in fig. 7, comprises following steps:
S700: user dials special service number
User is led to special service number by the telephone call electricity charge and is supplemented with money or pay the fees.
S702: voice module processes user speech
The special service number that voice module connecting subscribers participating is dialed, user selects supplement with money or pay the fees, proceeds to S704.
S704: whether enter recharge procedure
Voice message input according to user oneself judges whether user enters recharge procedure, if supplementing with money, proceeds to pay
Authentication module flow process S706, if payment then proceeds to pay authentication module flow process S716.
S706: card number and password are supplemented in verification with money
User passes through phonetic entry table number, rechargeable card card number and password, pays the rechargeable card of authentication module checking user's input
Card number and password, proceed to S708.
S708: whether verification is passed through
Pay authentication module and verify that card number and password, by proceeding to S710, are verified not by proceeding to S712.
S710: whether be prepaid user
Pay authentication module and judge that this user is prepaid user or postpaid service user, it is judged that proceed to for prepaid user
418, it is judged that proceed to 419 for postpaid service user.
S712: return and supplement failure result with money
Pay authentication module and return the message unsuccessfully supplemented with money to proceeding to 408 after voice module.
S714: play and supplement unsuccessfully voice with money
Voice module sends the voice supplementing failure with money to user, prompting rechargeable card failure after receiving failed message.
S716: user inputs the payment amount of money
User enters payment flow process, inputs table number, the payment amount of money and user identity ID according to voice message, then proceeds to
S718。
S718: select pay charge way
User selects platform to pay according to voice message or operator withholds mode and pays the fees.
S720: whether platform pays
Pay authentication module and judge whether it is that platform pays, if it is proceed to S722, if operator pays out, turn
Enter S728.
S722: send consumption of deducting fees to payment platform
Payment authentication module sends the message deducted fees and deducts fees to Third-party payment platform or bank card platform, proceeds to
S724。
Whether S724: platform pays successfully
Third-party payment platform or bank card platform return to pay authentication template message, if deducting fees successfully, proceed to
S710, if deducting fees failure, proceeds to S726.
S726: return and pay failed message
Pay authentication module and return payment failure to proceeding to S728 after voice module.
S728: play and pay failed voice
Voice module is play after receiving failed message and is paid failed voice informing user, prompting subscriber payment failure.
S730: send consumption of deducting fees to operator
The message that payment authentication module transmission is deducted fees is paid out platform to operator and is deducted fees, and proceeds to S732.
Whether S732: operator pays successfully
Operator pays out platform and returns to pay authentication template message, if deducting fees successfully, proceeds to S710, if deducted fees
Failed then proceed to S726.
S734: send Token and pass through message token, dump energy and recharge amount to user, payment authentication module
Issuing voice module, voice module informs user by speech play token, dump energy and recharge amount.
S736: after sending payment, remaining sum is to user
Pay authentication module, by message, recharge amount and remaining sum are passed through speech play to voice module, voice module
Recharge amount and remaining sum are issued user.
In sum, the embodiment of the present invention has reached techniques below effect: solves in correlation technique, pays charges for water and electricity
The problem that user experience that scheme excessively bothers and causes is low, it is proposed that a kind of mode simply paying charges for water and electricity, greatly
Big lifting user's Experience Degree when paying charges for water and electricity, widens the electricity charge and pays channel, perfect enterprise service platform.For with
Family realization is really saved worry laborsaving.
In another embodiment, additionally providing a kind of software, this software is used for performing above-described embodiment and being preferable to carry out
Technical scheme described in mode.
In another embodiment, additionally providing a kind of storage medium, in this storage medium, storage has above-mentioned software, should
Storage medium includes but not limited to: CD, floppy disk, hard disk, scratch pad memory etc..
It should be noted that term " first " in description and claims of this specification and above-mentioned accompanying drawing, " second "
Etc. being for distinguishing similar object, without being used for describing specific order or precedence.Should be appreciated that so use
Object can exchange in the appropriate case, in order to embodiments of the invention described herein can be with except here illustrating
Or the order enforcement beyond those described.Additionally, term " includes " and " having " and their any deformation, it is intended that
Be to cover non-exclusive comprising, such as, contain series of steps or the process of unit, method, system, product or
Equipment is not necessarily limited to those steps or the unit clearly listed, but can include the most clearly listing or for these
Other step that process, method, product or equipment are intrinsic or unit.
Obviously, those skilled in the art should be understood that each module of the above-mentioned present invention or each step can be with general
Calculating device to realize, they can concentrate on single calculating device, or be distributed in multiple calculating device and formed
Network on, alternatively, they can realize, it is thus possible to by them with calculating the executable program code of device
Storage is performed by calculating device in the storage device, and in some cases, can hold with the order being different from herein
Step shown or described by row, or they are fabricated to respectively each integrated circuit modules, or by many in them
Individual module or step are fabricated to single integrated circuit module and realize.So, the present invention is not restricted to any specific hardware
Combine with software.
More than above are only the preferred embodiments of the present invention, be not limited to the present invention, for the technology of this area
For personnel, the present invention can have various modifications and variations.All within the spirit and principles in the present invention, that is made is any
Amendment, equivalent, improvement etc., should be included within the scope of the present invention.
Claims (10)
1. the paying method of charges for water and electricity, it is characterised in that including:
Receive that user terminal sends for paying the short message of charges for water and electricity, and/or receive described user terminal and carry out
During interactive voice response IVR, the operational order for paying charges for water and electricity sent from described user terminal;
Perform to deduct the operation of described charges for water and electricity according to described short message and/or described operational order.
Method the most according to claim 1, it is characterised in that what reception user terminal sent is used for paying charges for water and electricity
Short message, including:
Receive the mark of the water meter corresponding to charges for water and electricity to be paid or the ammeter mark of user terminal editor and pay gold
Volume.
Method the most according to claim 1, it is characterised in that paying from being used for of sending of described user terminal of reception
Receive the operational order of charges for water and electricity, including:
Receive the mark of the water meter corresponding to charges for water and electricity to be paid or ammeter mark that user terminal inputs under voice message
Know and the operational order of premium received.
The most according to the method in claim 2 or 3, it is characterised in that refer to according to described short message and/or described operation
Order performs to deduct the operation of described charges for water and electricity and pays described charges for water and electricity, including:
By identifying code with pay the pay charge way that described charges for water and electricity can use and feed back to described user terminal;
Described identifying code is being verified by rear, is being deducted the premium received of described user terminal input by payment platform
Corresponding value.
Method the most according to claim 4, it is characterised in that described identifying code is being verified by rear, by described
Payment platform deducts the value corresponding to premium received of described user terminal input, including:
Verifying described identifying code by rear, by deducting fees, information sends to the payment side with described user terminal selecting
The payment platform that formula is corresponding;
The value that described premium received is corresponding is deducted by described payment platform.
Method the most according to claim 5, it is characterised in that information of deducting fees send to described user terminal selecting
Payment platform corresponding to pay charge way include:
Described information of deducting fees is sent to network payment platform or bank paying platform;Or
Described information of deducting fees is sent to the operator corresponding to described user terminal.
7. the paying device of charges for water and electricity, it is characterised in that including:
Receiver module, for receiving the short message for paying charges for water and electricity that user terminal sends, and/or receives institute
State during user terminal interacts formula voice answer-back IVR, pay water from being used for of sending of described user terminal
The operational order of the electricity charge;
Processing module, for performing to deduct the behaviour of described charges for water and electricity according to described short message and/or described operational order
Make.
Device the most according to claim 7, it is characterised in that described receiver module is for receiving user terminal editor's
Water meter mark or ammeter corresponding to charges for water and electricity to be paid identify and premium received.
Device the most according to claim 7, it is characterised in that described receiver module is additionally operable to receive user terminal at language
Water meter corresponding to charges for water and electricity to be paid mark or the ammeter of the lower input of sound prompting identify and the operation of premium received
Instruction.
Device the most according to claim 8 or claim 9, it is characterised in that described processing module includes:
Feedback unit, for by identifying code with pay described in the pay charge way that described charges for water and electricity can use feeds back to
User terminal;
Deduction unit, for verifying described identifying code by rear, deducts described user terminal by payment platform
The value corresponding to premium received of input.
Priority Applications (2)
Application Number | Priority Date | Filing Date | Title |
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CN201510036114.6A CN105869290A (en) | 2015-01-23 | 2015-01-23 | Water and electricity fee paying method and device |
PCT/CN2015/072604 WO2016115758A1 (en) | 2015-01-23 | 2015-02-09 | Utility payment method and device |
Applications Claiming Priority (1)
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CN201510036114.6A CN105869290A (en) | 2015-01-23 | 2015-01-23 | Water and electricity fee paying method and device |
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CN105869290A true CN105869290A (en) | 2016-08-17 |
Family
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CN201510036114.6A Pending CN105869290A (en) | 2015-01-23 | 2015-01-23 | Water and electricity fee paying method and device |
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CN (1) | CN105869290A (en) |
WO (1) | WO2016115758A1 (en) |
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CN107808206A (en) * | 2016-09-08 | 2018-03-16 | 北京嘀嘀无限科技发展有限公司 | It is a kind of to pay out processing method, server and passenger terminal with car order |
CN108960809A (en) * | 2017-05-25 | 2018-12-07 | 中兴通讯股份有限公司 | Reimbursement of expense method and device, system |
CN112270793A (en) * | 2020-09-25 | 2021-01-26 | 青岛海尔施特劳斯水设备有限公司 | Water fee automatic payment method and system |
CN113140075A (en) * | 2021-04-25 | 2021-07-20 | 浙江正泰仪器仪表有限责任公司 | Smart meter upgrading method and device and smart meter |
CN115457963A (en) * | 2022-09-05 | 2022-12-09 | 中国银行股份有限公司 | Voice-based electric charge payment method and device |
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