CN105787826A - Catering management system - Google Patents
Catering management system Download PDFInfo
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- CN105787826A CN105787826A CN201610168825.3A CN201610168825A CN105787826A CN 105787826 A CN105787826 A CN 105787826A CN 201610168825 A CN201610168825 A CN 201610168825A CN 105787826 A CN105787826 A CN 105787826A
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- data
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- electronic menu
- sales
- management system
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0201—Market modelling; Market analysis; Collecting market data
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0201—Market modelling; Market analysis; Collecting market data
- G06Q30/0202—Market predictions or forecasting for commercial activities
Abstract
The invention relates to a catering management system, which comprises a merchant terminal and a service provider terminal connected via an O2O platform, wherein the merchant terminal generates an electronic menu according to dish information ordered by a customer and wirelessly transmits the electronic menu to a kitchen, and the kitchen carries out dish production/dish sorting according to the electronic menu; the service provider terminal counts data of various dishes in the electronic menu, the data are stored and subjected to purchase-sale-storage analysis, and customer data are analyzed and CRM management is carried out according to information collection of the electronic menu. The catering management system is accessed to all mainstream O2O platforms and payment platforms in a one-stop mode, the operation efficiency and the service efficiency of a dining hall are greatly improved, strong data analysis and operation decision support are provided, and intelligence of internet ordering, checkout and management is realized through cloud monitoring, and spatial and regional limitations do not exist.
Description
Technical field
The invention belongs to food and beverage sevice technical field, particularly relate to a kind of food management system.
Background technology
Along with the high speed development of society, the rhythm of life of people is accelerated, and the demand that people promoted for quality of life is more strong, more needs community service quick, intelligent, efficient, environmental protection.Quickly grow as the catering industry in community service, it is provided that more intelligent, hommization, efficiently, environmental protection, efficiently service become the basic of catering industry maintenance competitiveness and captivation.
At present, catering industry method of service is single, backward, and management cost is high, service form lack of wisdom, hommization.Therefore, improve the service quality of catering industry, it is achieved the intellectuality of Catering Management service overall process, reduce catering industry operating cost, improve catering industry method of service and service level has become a problem demanding prompt solution.
Summary of the invention
For solving above-mentioned technical problem, it is an object of the invention to provide a kind of intelligentized food management system, to realize the intellectuality of catering industry Service Management overall process.
The food management system of the present invention, including the trade company's end docked by O2O platform and service provider's end, wherein
The dish information that-described trade company end is pointed out according to client generates electronic menu and is wirelessly transmitted to kitchen, and kitchen carries out dish delivery/stroke dish according to described electronic menu；
-described service provider end adds up the every vegetable data in described electronic menu, preserves and carry out goods entry, stock and sales analysis, simultaneously according to the information of described electronic menu and analyze customer data and carry out CRM management.
Further, described trade company end by the hall food single channel of point, send a single channel outside, self-service some list channel generates electronic menu, the single channel of described hall food point includes a single module and communicates the cash register of connection/check and write off module；Described single channel of sending outside includes and takes out the take-away order module that platform docks；Described self-service single channel includes the order module that the self-service some single module with client docks.
Further, described service provider end includes goods entry, stock and sales module, data server and customer management module, described goods entry, stock and sales module generates sales data according to the vegetable sales information in described electronic menu, counted inventory data by described sales data, analyze procurement data in conjunction with described sales data and described inventory data；Described data server, for storing the described procurement data of described goods entry, stock and sales module, sales data and inventory data, extracts described procurement data, sales data and inventory data for described trade company end simultaneously；Described customer management module is according to the consuming behavior information of the information analysis client of described electronic menu and movement track information, and generates described customer data and carry out CRM management for described service provider end.
Further, described cash register/check and write off module can pass through member card, favour is dodged in Alipay, wechat, comment, Baidu's wallet, U.S. group check and pay, and can pass through group of U.S., comment carry out purchasing by group checking and writing off.
Further, described in send the dispensing module that a single channel also includes docking with described take-away order module outside, described dispensing module is used for calling dispensing platform.
Further, described self-service some single module can be placed an order and generate order data and be sent to described order module by Alipay, wechat, and described order module generates electronic menu according to described order data and sends kitchen to.
Further, described electronic menu sends kitchen to and displays in the screen display module of kitchen, by the dish delivery/stroke vegetable that dish module statistics has been prepared dish delivery according to the order of sequence, is deleted by the vegetable of dish delivery on described electronic menu simultaneously.
Further, described consuming behavior information includes client's card number, average per capita consumption information, uses client's cash consumption data, integration consumption data, Stored Value consumption data, certificate consumption data, Stored Value load value data；Described movement track information includes client and enlivens trade company and client enlivens commercial circle.
By such scheme, the O2O platform of the food management system all main flows of one-stop access of the present invention and payment platform, it is greatly improved operation and the efficiency of service in dining room, possess powerful data analysis and business decision support, monitored by high in the clouds, do not limited by space and region, it is achieved that the intellectuality of internetworking point list, cash register and management.
Described above is only the general introduction of technical solution of the present invention, in order to better understand the technological means of the present invention, and can be practiced according to the content of description, below with presently preferred embodiments of the present invention and coordinate accompanying drawing describe in detail as after.
Accompanying drawing explanation
Fig. 1 is the system framework figure of the present invention.
Detailed description of the invention
Below in conjunction with drawings and Examples, the specific embodiment of the present invention is described in further detail.Following example are used for illustrating the present invention, but are not limited to the scope of the present invention.
Referring to Fig. 1, a kind of food management system described in a preferred embodiment of the present invention, including the trade company's end docked by O2O platform and service provider's end, the dish information that trade company's end is pointed out according to client generates electronic menu and is wirelessly transmitted to kitchen, and kitchen carries out dish delivery/stroke dish according to described electronic menu；Every vegetable data in service provider end statistics electronic menu, preserve and carry out goods entry, stock and sales analysis, simultaneously according to the information of electronic menu and analyze customer data and carry out CRM management.
Specifically, trade company's end passes through a hall food point list channel, sends a single channel, self-service some list channel generation electronic menu outside.The hall food single channel of point includes a single module and communicates the cash register of connection/check and write off module, cash register/check and write off module can pass through member card, favour is dodged in Alipay, wechat, comment, Baidu's wallet, U.S. group check and pay, and can pass through group of U.S., comment carry out purchasing by group checking and writing off；Sending a single channel outside and include and take out the take-away order module that platform docks, with the dispensing module that take-away order module is docked, dispensing module is used for calling dispensing platform；Self-service single channel includes the order module that the self-service some single module with client docks, and self-service some single module can be placed an order and generate order data and be sent to order module by Alipay, wechat, and order module generates electronic menu according to order data and sends kitchen to.Electronic menu sends kitchen to and displays in the screen display module of kitchen, by the dish delivery/stroke vegetable that dish module statistics has been prepared dish delivery according to the order of sequence, is deleted by the vegetable of dish delivery on electronic menu simultaneously.
Service provider's end includes goods entry, stock and sales module, data server and customer management module, goods entry, stock and sales module generates sales data according to the vegetable sales information in electronic menu, counted inventory data by sales data, analyze procurement data in conjunction with sales data and inventory data；Data server, for being stored in the procurement data of pin storing module, sales data and inventory data, extracts procurement data, sales data and inventory data for trade company's end simultaneously；Customer management module is according to the consuming behavior information of the information analysis client of electronic menu and movement track information, and generates customer data and carry out CRM management for service provider's end.
Further, consuming behavior information includes client's card number, average per capita consumption information, uses client's cash consumption data, integration consumption data, Stored Value consumption data, certificate consumption data, Stored Value load value data；Described movement track information includes client and enlivens trade company and client enlivens commercial circle.
During use, businessman obtains electronic menu from each channel, and electronic menu is sent to kitchen, carries out dish delivery according to electronic menu and passes dish, by sending menu under a single channel outside, is taken dish by the dispensing personnel of dispensing platform arrangement and deliver to client after dish delivery；And hall food point list or self-service single client, then delivered to corresponding client seats in a restaurant by service staff according to the information of electronic menu.Back-stage management then dock with trade company end by O2O platform, by intellectual analysis, is easy to trade company manages goods entry, stock and sales for trade company's offer business data every day, monitor in real time, utilize CRM to provide marketing strategy for trade company simultaneously.
The above is only the preferred embodiment of the present invention; it is not limited to the present invention; should be understood that; for those skilled in the art; under the premise without departing from the technology of the present invention principle; can also making some improvement and modification, these improve and modification also should be regarded as protection scope of the present invention.
Claims (8)
1. a food management system, it is characterised in that: include the trade company's end and the service provider's end that are docked by O2O platform, wherein
The dish information that-described trade company end is pointed out according to client generates electronic menu and is wirelessly transmitted to kitchen, and kitchen carries out dish delivery/stroke dish according to described electronic menu；
-described service provider end adds up the every vegetable data in described electronic menu, preserves and carry out goods entry, stock and sales analysis, simultaneously according to the information of described electronic menu and analyze customer data and carry out CRM management.
2. food management system according to claim 1, it is characterized in that: described trade company end by the hall food single channel of point, send a single channel outside, self-service some list channel generates electronic menu, the single channel of described hall food point includes a single module and communicates the cash register of connection/check and write off module；Described single channel of sending outside includes and takes out the take-away order module that platform docks；Described self-service single channel includes the order module that the self-service some single module with client docks.
3. food management system according to claim 2, it is characterized in that: described service provider end includes goods entry, stock and sales module, data server and customer management module, described goods entry, stock and sales module generates sales data according to the vegetable sales information in described electronic menu, counted inventory data by described sales data, analyze procurement data in conjunction with described sales data and described inventory data；Described data server, for storing the described procurement data of described goods entry, stock and sales module, sales data and inventory data, extracts described procurement data, sales data and inventory data for described trade company end simultaneously；Described customer management module is according to the consuming behavior information of the information analysis client of described electronic menu and movement track information, and generates described customer data and carry out CRM management for described service provider end.
4. food management system according to claim 3, it is characterised in that: described cash register/check and write off module can pass through member card, favour is dodged in Alipay, wechat, comment, Baidu's wallet, U.S. group check and pay, and can pass through group of U.S., comment carry out purchasing by group checking and writing off.
5. food management system according to claim 4, it is characterised in that: described in send the dispensing module that a single channel also includes docking with described take-away order module outside, described dispensing module is used for calling dispensing platform.
6. food management system according to claim 5, it is characterized in that: described self-service some single module can be placed an order and generate order data and be sent to described order module by Alipay, wechat, described order module generates electronic menu according to described order data and sends kitchen to.
7. food management system according to claim 6, it is characterized in that: described electronic menu sends kitchen to and displays in the screen display module of kitchen, by the dish delivery/stroke vegetable that dish module statistics has been prepared dish delivery according to the order of sequence, the vegetable of dish delivery on described electronic menu is deleted simultaneously.
8. food management system according to claim 7, it is characterised in that: described consuming behavior information includes client's card number, average per capita consumption information, client's cash consumption data, integration consumption data, Stored Value consumption data, certificate consumption data, Stored Value load value data；Described movement track information includes client and enlivens trade company and client enlivens commercial circle.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610168825.3A CN105787826A (en) | 2016-03-23 | 2016-03-23 | Catering management system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610168825.3A CN105787826A (en) | 2016-03-23 | 2016-03-23 | Catering management system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN105787826A true CN105787826A (en) | 2016-07-20 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN201610168825.3A Pending CN105787826A (en) | 2016-03-23 | 2016-03-23 | Catering management system |
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| CN (1) | CN105787826A (en) |
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107295259A (en) * | 2017-07-27 | 2017-10-24 | 佛山市正略信息科技有限公司 | A kind of school lunch service's management system based on Internet of Things |
| CN107358548A (en) * | 2017-08-23 | 2017-11-17 | 广州方派科技有限公司 | Self-service order system and food and drink cloud management system |
| CN108596716A (en) * | 2018-04-13 | 2018-09-28 | 魏新华 | A kind of kitchen management system |
| CN109448186A (en) * | 2018-10-28 | 2019-03-08 | 浙江新弘网络科技有限公司 | A kind of visitor's system for prompting |
Citations (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103559636A (en) * | 2013-11-08 | 2014-02-05 | 五八同城信息技术有限公司 | Restaurant management system based on cloud computing and intelligent analysis |
-
2016
- 2016-03-23 CN CN201610168825.3A patent/CN105787826A/en active Pending
Patent Citations (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103559636A (en) * | 2013-11-08 | 2014-02-05 | 五八同城信息技术有限公司 | Restaurant management system based on cloud computing and intelligent analysis |
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107295259A (en) * | 2017-07-27 | 2017-10-24 | 佛山市正略信息科技有限公司 | A kind of school lunch service's management system based on Internet of Things |
| CN107358548A (en) * | 2017-08-23 | 2017-11-17 | 广州方派科技有限公司 | Self-service order system and food and drink cloud management system |
| CN108596716A (en) * | 2018-04-13 | 2018-09-28 | 魏新华 | A kind of kitchen management system |
| CN109448186A (en) * | 2018-10-28 | 2019-03-08 | 浙江新弘网络科技有限公司 | A kind of visitor's system for prompting |
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Application publication date: 20160720 |
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| RJ01 | Rejection of invention patent application after publication |