CN105743767A - Method and device for processing user messages - Google Patents
Method and device for processing user messages Download PDFInfo
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- CN105743767A CN105743767A CN201410757953.2A CN201410757953A CN105743767A CN 105743767 A CN105743767 A CN 105743767A CN 201410757953 A CN201410757953 A CN 201410757953A CN 105743767 A CN105743767 A CN 105743767A
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- user
- party system
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Abstract
The invention relates to the field of communication and especially relates to a method and device for processing user messages, aiming at increasing user message processing efficiency and simplifying user message processing process. The method comprises following steps: collecting various messages of a first user interacting with other users during service usage process through a third-party system; selecting user messages containing designated characters and operation keywords; determining route information of a processing account corresponding to operation keywords of each message; sending each message to the corresponding processing account to be processed based on the obtained route information. The method and device greatly facilitate the collection and processing of messages; the system resources are better utilized; the system resource utilization rate and message processing efficiency are increased.
Description
Technical field
The present invention relates to the communications field, particularly relate to the processing method and processing device of a kind of user message.
Background technology
Along with the arrival of information age, user profile and data are more and more important, utilize these information and data
Excavate value therein and can create huge social value, the most preferably collect and believe with digging user
Breath and data have become as the hot issue of society.
Under prior art, in the processing procedure of user profile, the information editing arranged due to message collection side
The routing address that form is corresponding with message collection side is complex, causes bigger going out in message acquisition process
Error rate, and greatly have impact on the efficiency of Message Processing.
Now as a example by ballot system, the typical problem in the collection of user profile and processing procedure is illustrated.
Currently, increasing media and enterprise are voted by user and solicit opinions and obtain information.Ballot
Form the most gradually turn to novel electronic voting mode from traditional papery ballot.
Electronic voting mainly includes that network is voted and note ballot two ways online.Network is voted online and is referred to
User signs in the ballot webpage specified, and clicks on and wants the content selected to submit vote information to, then by website
The vote information of user is carried out collecting arrangement by backstage.Note ballot refers to specify an access for ballot user
Number, the access code that user specifies to this according to the Edition Contains format editing short message sending of vote information,
Then logged in the note backstage note to receiving by information side and carry out ballot statistics.Such as, it is intended that connect
Entering number is 106******, and Edition Contains requires as numeral+certain project name of voting, now user's needs
Send 1+ ballot project name can vote to the access code 106****** specified.Due to current society
The mobile phone permeability of meeting is high and note ballot is easy to operation, and note ballot has become as the head of electronic voting
Select mode.
In prior art, for note ballot mode, user must remember the access code specified, and need
Transmission is oriented just according to the Edition Contains format editing note of the vote information that information side requires
Can successfully vote.But in actual application, also following three points defective effect note ballot mode
Application and extension.
One, the access code owing to specifying is usually the random numeral of tens, therefore inconvenient user
Memory and use, reduce ballot efficiency, add the error rate of ballot.
Its two, information side is complex to arranging of the Edition Contains form of vote information, though for
The different types of ballot content that same information side collects, owing to have employed different Edition Contains lattice
Formula, improves the operation easier of user, adds the complexity of ballot, reduces the efficiency of ballot.Such as
#+ numeral ,@+name, #@+color etc..
Its three, owing to different information sides specifies different vote information Edition Contains forms and use
Appointment access code the most different, therefore, even if for identical ballot project, user needs repeatedly to enter
Row ballot, the voting results of different information sides cannot be shared, and causes transition of voting, also result in ballot
The wasting of resources of system.
Summary of the invention
The embodiment of the present invention provides the processing method and processing device of a kind of user message, in order to solve in prior art
The message collection process existed is complicated, the inefficient problem of Message Processing.
The concrete technical scheme that the embodiment of the present invention provides is as follows:
A kind of processing method of user message, including:
By Third party system collect first user during business uses mutual with other users all kinds of
Message, Third party system is the operation system that first user is currently accessed；
Filter out and include designated character and the user message of operation keyword, and determine every a piece of news respectively
The routing iinformation of the process account corresponding to middle operation keyword；
Based on the routing iinformation obtained, every a piece of news is mail to respectively processes account accordingly and processes.
Therefore, the method using the present invention, it is very easy to collection and the process of message, better profits from
The resource of system, improves resource utilization ratio and Message Processing efficiency.
It is also preferred that the left farther include:
In the pre-configured stage, configure each and process at least one designated character corresponding to account and operation key
Word, and configure the routing iinformation of each operation keyword, wherein, routing iinformation is routing number or route
Address.
It is also preferred that the left collect the various types of messages that user is mutual during business uses, tool by Third party system
Body includes:
Collect user by sms center SMSC or instant message application server IM AS to use in business
During mutual various types of messages.
It is also preferred that the left hand over other users during business uses collecting first user by Third party system
Before mutual various types of messages, farther include:
Send authentication request to Third party system, receive Third party system and return the identity letter of first user
Breath, determines when the authentication of first user is passed through, and collects first user by Third party system and makes in business
Various types of messages mutual with other users during with；
Or,
Receive the authentication request that Third party system sends, the identity information of self is mail to third party system
System, when by the authentication of Third party system, collects first user by Third party system and makes in business
Various types of messages mutual with other users during with.
Therefore, the method for the present invention is used also to be effective to ensure that at safety and the user message of user message
The safety of reason system.
It is also preferred that the left farther include:
Routing iinformation according to the process account corresponding to each operation keyword of instruction regular update；
And the effectiveness of the routing iinformation of each operation process account corresponding to keyword of periodic detection,
Determine when any one routing iinformation lost efficacy, pointed out to user by Third party system.
A kind of processing means of user message, including:
Message collection unit, for by Third party system collect first user business use during with its
The various types of messages that he user is mutual, Third party system is the operation system that first user is currently accessed；
Message filtering unit, includes designated character and the user message of operation keyword for filtering out, and
Determine the routing iinformation of operation process account corresponding to keyword in every a piece of news respectively；
Message dilivery unit, for based on the routing iinformation obtained, mailing to every a piece of news respectively accordingly
Process account to process.
Therefore, the method using the present invention, it is very easy to collection and the process of message, better profits from
The resource of system, improves resource utilization ratio and Message Processing efficiency.
It is also preferred that the left farther include:
Pre-configured unit, processes at least one designated character corresponding to account and operation pass for configuring each
Key word, and configure the routing iinformation of each operation keyword, wherein, routing iinformation is routing number or road
By address.
It is also preferred that the left collect user during business uses during mutual various types of messages by Third party system,
Message collection unit specifically for:
Collect user by sms center SMSC or instant message application server IM AS to use in business
During mutual various types of messages.
It is also preferred that the left hand over other users during business uses collecting first user by Third party system
Before mutual various types of messages, farther include:
Identity authenticating unit, for sending authentication request to Third party system, receives Third party system and returns
Return the identity information of first user, determine when the authentication of first user is passed through, received by Third party system
The various types of messages that collection first user is mutual with other users during business uses；
Or,
For receiving the authentication request that Third party system sends, the identity information of self is mail to third party
System, when by the authentication of Third party system, collects first user in business by Third party system
Various types of messages mutual with other users during use.
Therefore, the method for the present invention is used also to be effective to ensure that at safety and the user message of user message
The safety of reason system.
It is also preferred that the left farther include:
Updating block, for the road according to the process account corresponding to each operation keyword of instruction regular update
By information；
And the effectiveness of the routing iinformation of each operation process account corresponding to keyword of periodic detection,
Determine when any one routing iinformation lost efficacy, pointed out to user by Third party system.
Accompanying drawing explanation
Fig. 1 is the general introduction flow chart that in the embodiment of the present invention, user message processes；
Fig. 2 is the structure flow chart that in the embodiment of the present invention, user message processes；
Fig. 3 is the structure flow chart of ballot system in the embodiment of the present invention.
Detailed description of the invention
Complicated for solving message collection process in prior art, the inefficient problem of Message Processing, the present invention carries
Supply the processing method and processing device of a kind of user message, collected first user by Third party system and make in business
Various types of messages mutual with other users during with, filters out and includes designated character and operate keyword
User message, determines the routing iinformation of operation process account corresponding to keyword in every a piece of news respectively,
And based on the routing iinformation obtained, every a piece of news is mail to respectively processes account accordingly and processes.
Below in conjunction with the accompanying drawings the preferred embodiment of the present invention is described in detail.
Refering to shown in Fig. 1, in the embodiment of the present invention, specific as follows to the handling process of user message:
In the pre-configured stage, configure each and process at least one designated character corresponding to account and operation key
Word, and configure the routing iinformation of each operation keyword, wherein, routing iinformation is routing number or route
Address.
Such as, it is intended that character can be, # #, #***# etc., operation keyword can be certain tool
The title of body project or other marks, such as grand prix, ranking list, good kitchen, air quality report etc.,
The number of designated character and form and operation keyword can be made by oneself by the side initiating Message Processing
The setting of justice.
Step 100: collected by Third party system that first user is mutual during business uses all kinds of to disappear
Breath, Third party system is the operation system that first user is currently accessed.
Concrete, by receiving sms center (Short Message Service Center, SMSC) or instant
Message application server (Instant Message Application Server, IM AS) collects user in business
Various types of messages mutual during use.
Additionally, in order to ensure the safe and reliable of whole message dilivery process, collecting the by Third party system
Before the various types of messages that one user is mutual with other users during business uses, by Third party system pair
User and user message processing system carry out authentication, specifically can use but be not limited to following two side
Formula:
First kind of way is: send authentication request to Third party system, receives Third party system and returns the
The identity information of one user, determines when the authentication of first user is passed through, and collects the by Third party system
The various types of messages that one user is mutual with other users during business uses.
Such as, user message processing system in order to ensure the verity of user message collected and native system from
The safety of body, to the identity information of Third party system requests verification first user, when the body determining first user
When part is verified, regather the message of this user, however, it is determined that this user is for problem user or does not meets relevant
Regulation, the most do not collect the message of this user.
The second way is: receive the authentication request that Third party system sends, by the identity information of self
Mail to Third party system, when by the authentication of Third party system, collect first by Third party system
The various types of messages that user is mutual with other users during business uses.
Such as, the message in order to ensure user is not at will collected, it is ensured that privacy of user and the safety of message,
The identity information by Third party system checking user message processing system can also be selected, at user message
When reason system passes through the authentication of Third party system, then Third party system is allowed to collect the message of user.
Step 110: filter out and include designated character and the user message of operation keyword, and determine respectively
The routing iinformation of operation process account corresponding to keyword in every a piece of news.
Concrete, according to the configuration result in pre-configured stage, filter out and comprise designated character and operation keyword
Message, and determine in every a piece of news the routing iinformation of operation process account corresponding to keyword respectively.
Such as, pre-configured result is #AAA# ,@BBB ,@#CCC, then filter out from the message collected
Comprise the message of #AAA# ,@BBB ,@#CCC, and be respectively directed to AAA, BBB and CCC and determine
The route messages of corresponding process account.
Step 120: based on the routing iinformation obtained, mail to respectively process account accordingly by every a piece of news
Process.
The route messages obtained based on step 110, such as, concrete routing number 106123456789, or
The routing address that person is concrete, the process account that every a piece of news mails to correspondence processes.
Additionally, in order to ensure that route messages is updated periodically and examines by timely and effective also need of message dilivery
Look into, i.e. according to the routing iinformation of the process account corresponding to each operation keyword of instruction regular update and fixed
Phase detects the effectiveness of the routing iinformation of each operation process account corresponding to keyword, determines any one road
When being lost efficacy by information, pointed out to user by Third party system.
Such as, when operating the route messages change of process account corresponding to keyword, this process of user is pointed out
The route messages of account has been modified；When the route messages operating process account corresponding to keyword is invalid
Time, prompting this process account of user had lost efficacy.
The most such as, gasoline price adjustment scheme is voted by user, but alreadys more than the ballot time limit, at this moment
The ballot message sent can not be voted again, and therefore the polling address of prompting this price adjustment scheme of user loses
Effect, ballot activity is over.
Refering to shown in Fig. 2, in the embodiment of the present invention, the processing means of user message, specifically include:
Message collection unit 20, for by Third party system collect first user business use during with
The various types of messages that other users are mutual, Third party system is the operation system that first user is currently accessed；
Message filtering unit 21, includes designated character and the user message of operation keyword for filtering out,
And determine the routing iinformation of operation process account corresponding to keyword in every a piece of news respectively；
Message dilivery unit 22, for based on the routing iinformation obtained, mailing to every a piece of news respectively accordingly
Process account process.
The processing means of whole user message can independently be disposed, it is possible to as a function of Third party system
Module, is built in Third party system.Wherein, message filtering unit can also independently be disposed, or based on
Some filtering junk short messages systems are transformed, add needed for message filtering unit to spcial character and group thereof
The identification ability closed, and the route messages of the process account of correspondence is found according to operation keyword.It addition,
Message dilivery unit can also independently be disposed, or uses the network elements such as existing Short Message Service Gateway, it is achieved message is sent out
Give process account.
It is also preferred that the left pre-configured unit 23, process, for configuring each, at least one designated word that account is corresponding
Symbol and operation keyword, and configure the routing iinformation of each operation keyword, wherein, routing iinformation is road
By number or routing address.
It is also preferred that the left collect user during business uses during mutual various types of messages by Third party system,
Message collection unit 20 specifically for:
Collect user by sms center SMSC or instant message application server IM AS to use in business
During mutual various types of messages.
It is also preferred that the left hand over other users during business uses collecting first user by Third party system
Before mutual various types of messages, farther include:
Identity authenticating unit 24, for sending authentication request to Third party system, receives Third party system
Return the identity information of first user, determine when the authentication of first user is passed through, pass through Third party system
Collect the various types of messages that first user is mutual with other users during business uses；
Or
For receiving the authentication request that Third party system sends, the identity information of self is mail to third party
System, when by the authentication of Third party system, collects first user in business by Third party system
Various types of messages mutual with other users during use.
It is also preferred that the left farther include:
Updating block 25, for according to the process account corresponding to each operation keyword of instruction regular update
Routing iinformation；
And the effectiveness of the routing iinformation of each operation process account corresponding to keyword of periodic detection,
Determine when any one routing iinformation lost efficacy, pointed out to user by Third party system.
Refering to shown in Fig. 3, the present invention is as a example by ballot system, and the idiographic flow processing user message is carried out
Describe in detail:
Application scenarios in Fig. 3 is that user A sends short message to user B, and initiates certain ballot project
Ballot, such as, it is intended that character is "@", operation keyword be " ABC ", the solution supported for you
Scheme 1,2 or 3 is voted.
Step 301: user A sends a message to SMSC or IM AS system.
Wherein, the message content of user A is: "@ABC I support the 1st kind of scheme, you？”
The message that user A sends is mail to user B by step 302:SMSC or IM AS system, and should
Message mails to ballot system.
Step 303: ballot system collects the message of SMSC or IM AS system.
Step 304: ballot system filters out the message that user A sends, and corresponding " ABC " according to "@ABC "
The routing number finding the process account of correspondence is 106571234567.
Step 305: the message of user A, based on the routing number obtained, is mail to locate accordingly by ballot system
Reason account processes.
Now, user B replys for the message of user A, if comprising in the message content of user B
"@ABC ", then also pass through while above-mentioned step transmits the message to user A and forward through ballot system
To processing account accordingly, if the message content of user B not comprising "@ABC ", then directly through SMSC
Or IM AS system is sent to user A.
In sum, the method using the present invention, collect first user by Third party system and use in business
During the various types of messages mutual with other users, filter out and include designated character and the use of operation keyword
Family message, determines the routing iinformation of operation process account corresponding to keyword in every a piece of news respectively, and
Based on the routing iinformation obtained, every a piece of news is mail to respectively processes account accordingly and processes.
So, the message communication process between user and user message processing procedure just can be carried out simultaneously, use
Family without sending message in order to ask network side to carry out Message Processing to special processing system, but with
During family use business, the privileged system outside operation system automatically collect disappearing alternately between user
Breath, and filter out and there is user and process the message of purpose and mail to processing system and process, thus eliminate note
Recall a large amount of random routing number or the operation of address, only need to use designated character and operation keyword (i.e.
User can be expressed and process the keyword of purpose) send message, privileged system just can collect relevant message,
It is very easy to collection and the process of message, makes better use of the resource of system, improve system resource
Utilization rate and Message Processing efficiency, in effective solution prior art, message collection process is complicated, Message Processing
Inefficient problem.
Additionally, use the method for the present invention to be also effective to ensure that at safety and the user message of user message
The safety of reason system.
Those skilled in the art are it should be appreciated that embodiments of the invention can be provided as method, system or meter
Calculation machine program product.Therefore, the present invention can use complete hardware embodiment, complete software implementation or knot
The form of the embodiment in terms of conjunction software and hardware.And, the present invention can use and wherein wrap one or more
Computer-usable storage medium containing computer usable program code (include but not limited to disk memory,
CD-ROM, optical memory etc.) form of the upper computer program implemented.
The present invention is with reference to method, equipment (system) and computer program product according to embodiments of the present invention
The flow chart of product and/or block diagram describe.It should be understood that can by computer program instructions flowchart and
/ or block diagram in each flow process and/or flow process in square frame and flow chart and/or block diagram and/
Or the combination of square frame.These computer program instructions can be provided to general purpose computer, special-purpose computer, embedding
The processor of formula datatron or other programmable data processing device is to produce a machine so that by calculating
The instruction that the processor of machine or other programmable data processing device performs produces for realizing at flow chart one
The device of the function specified in individual flow process or multiple flow process and/or one square frame of block diagram or multiple square frame.
These computer program instructions may be alternatively stored in and computer or the process of other programmable datas can be guided to set
In the standby computer-readable memory worked in a specific way so that be stored in this computer-readable memory
Instruction produce and include the manufacture of command device, this command device realizes in one flow process or multiple of flow chart
The function specified in flow process and/or one square frame of block diagram or multiple square frame.
These computer program instructions also can be loaded in computer or other programmable data processing device, makes
Sequence of operations step must be performed to produce computer implemented place on computer or other programmable devices
Reason, thus the instruction performed on computer or other programmable devices provides for realizing flow chart one
The step of the function specified in flow process or multiple flow process and/or one square frame of block diagram or multiple square frame.
Although preferred embodiments of the present invention have been described, but those skilled in the art once know base
This creativeness concept, then can make other change and amendment to these embodiments.So, appended right is wanted
Ask and be intended to be construed to include preferred embodiment and fall into all changes and the amendment of the scope of the invention.
Obviously, those skilled in the art can carry out various change and modification to the embodiment of the present invention and not take off
Spirit and scope from the embodiment of the present invention.So, if these amendments of the embodiment of the present invention and modification belong to
Within the scope of the claims in the present invention and equivalent technologies thereof, then the present invention be also intended to comprise these change and
Including modification.
Claims (10)
1. the processing method of a user message, it is characterised in that including:
By Third party system collect first user during business uses mutual with other users all kinds of
Message, described Third party system is the operation system that first user is currently accessed；
Filter out and include designated character and the user message of operation keyword, and determine every a piece of news respectively
The routing iinformation of the process account corresponding to middle operation keyword；
Based on the routing iinformation obtained, every a piece of news is mail to respectively processes account accordingly and processes.
2. the method for claim 1, it is characterised in that described method also includes:
In the pre-configured stage, configure each and process at least one designated character corresponding to account and operation key
Word, and configure each operation keyword routing iinformation, wherein, described routing iinformation be routing number or
Routing address.
3. the method for claim 1, it is characterised in that collect user by Third party system and exist
The various types of messages that business is mutual during using, specifically includes:
Collect user by sms center SMSC or instant message application server IM AS to use in business
During mutual various types of messages.
4. the method for claim 1, it is characterised in that collecting first by Third party system
Before the various types of messages that user is mutual with other users during business uses, described method also includes:
Send authentication request to Third party system, receive Third party system and return the identity letter of first user
Breath, determines when the authentication of described first user is passed through, and collects first user in industry by Third party system
Various types of messages mutual with other users during use of make suring；
Or,
Receive the authentication request that Third party system sends, the identity information of self is mail to third party system
System, when by the authentication of Third party system, collects first user by Third party system and makes in business
Various types of messages mutual with other users during with.
5. the method for claim 1, it is characterised in that described method also includes:
Routing iinformation according to the process account corresponding to each operation keyword of instruction regular update；
And the effectiveness of the routing iinformation of each operation process account corresponding to keyword of periodic detection,
Determine when any one routing iinformation lost efficacy, pointed out to user by Third party system.
6. the processing means of a user message, it is characterised in that including:
Message collection unit, for by Third party system collect first user business use during with its
The various types of messages that he user is mutual, described Third party system is the operation system that first user is currently accessed；
Message filtering unit, includes designated character and the user message of operation keyword for filtering out, and
Determine the routing iinformation of operation process account corresponding to keyword in every a piece of news respectively；
Message dilivery unit, for based on the routing iinformation obtained, mailing to every a piece of news respectively accordingly
Process account to process.
7. device as claimed in claim 6, it is characterised in that described device also includes:
Pre-configured unit, processes at least one designated character corresponding to account and operation pass for configuring each
Key word, and configure the routing iinformation of each operation keyword, wherein, described routing iinformation is routing number
Or routing address.
8. device as claimed in claim 6, it is characterised in that collect user by Third party system and exist
Business is during using during mutual various types of messages, described message collection unit specifically for:
Collect user by sms center SMSC or instant message application server IM AS to use in business
During mutual various types of messages.
9. device as claimed in claim 6, it is characterised in that described device also includes:
Identity authenticating unit, for sending authentication request to Third party system, receives Third party system and returns
Return the identity information of first user, determine when the authentication of described first user is passed through, by third party be
System collects the various types of messages that first user is mutual with other users during business uses；
Or,
For receiving the authentication request that Third party system sends, the identity information of self is mail to third party
System, when by the authentication of Third party system, collects first user in business by Third party system
Various types of messages mutual with other users during use.
10. device as claimed in claim 6, it is characterised in that described device also includes:
Updating block, for the road according to the process account corresponding to each operation keyword of instruction regular update
By information；
And the effectiveness of the routing iinformation of each operation process account corresponding to keyword of periodic detection,
Determine when any one routing iinformation lost efficacy, pointed out to user by Third party system.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410757953.2A CN105743767A (en) | 2014-12-10 | 2014-12-10 | Method and device for processing user messages |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410757953.2A CN105743767A (en) | 2014-12-10 | 2014-12-10 | Method and device for processing user messages |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN105743767A true CN105743767A (en) | 2016-07-06 |
Family
ID=56240338
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201410757953.2A Pending CN105743767A (en) | 2014-12-10 | 2014-12-10 | Method and device for processing user messages |
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| CN (1) | CN105743767A (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN107277789A (en) * | 2017-07-19 | 2017-10-20 | 安徽拓通信科技集团股份有限公司 | Note data monitoring protection method based on artificial intelligence |
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Application publication date: 20160706 |