CN105741063A - Personalized logistics scheduling method and personalized logistics scheduling system based on user's focus of attention - Google Patents
Personalized logistics scheduling method and personalized logistics scheduling system based on user's focus of attention Download PDFInfo
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Abstract
The invention relates to a logistics scheduling method and a logistics scheduling system. The method comprises the following steps: acquiring the logistics demand information of a user; acquiring at least one focus of attention of the user on logistics resources, wherein the focus of attention includes logistics safety, logistics speed and logistics cost; and scheduling logistics resources according to the logistics demand information of the user and the at least one focus of attention of the user on logistics resources. The logistics scheduling method and the logistics scheduling system are more targeted to the logistics demand of users. The degree of satisfaction of users is improved, and the level and efficiency of logistics are improved.
Description
Technical field
The present invention relates to logistlcs technology field, particularly relate to a kind of personalized Logistic Scheduling method and system based on user's focus.
Background technology
Along with the fast development of logistlcs technology, user is also more and more higher to the requirement of logistics.Logistic Scheduling is one of most important content of logistlcs technology.Logistic resources refers to human, financial, and material resources, time and information, specifically includes storage resource, human resources, information resources, management resource, transport capacity resource etc..
When in existing Logistic Scheduling technology, logistics company carries out Logistic Scheduling, it does not have consider the focus of user.It is true that logistics is had different focus by different user.Such as, some users more pay close attention to the cost of transport, and some users more pay close attention to the speed of transport, and some users more pay close attention to the safety of goods.If all of user is adopted same scheduling strategy, then can not meet the individual demand of user.
Summary of the invention
Based on this, it is necessary to for above-mentioned technical problem, it is provided that a kind of personalized Logistic Scheduling method and system based on user's focus, its Logistic Scheduling with strong points, user satisfaction is high.
A kind of Logistic Scheduling method, comprises the following steps:
Obtain the logistics demand information of user；
Obtaining user's at least one focus to logistic resources, wherein, described focus includes logistics security, logistics speed and logistics cost；
Logistic resources is scheduling by logistics demand information and user according to user by least one focus of logistic resources.
Wherein in some embodiments, the step of the scheduling that at least one focus of logistic resources carries out logistic resources is included by the described logistics demand information according to user and user:
Obtain multiple logistic resources, and calculate the matching degree of the plurality of logistic resources and the logistics demand information of described user；
Choose described matching degree at least one logistic resources more than predetermined threshold value；
Calculate at least one logistic resources described and the described user satisfaction at least one focus of logistic resources；
Logistic resources the highest for described satisfaction is scheduled to described user.
Wherein in some embodiments, the step of the satisfaction of at least one logistic resources described is included by described calculating user respectively:
Obtain user's expected value at least one focus described；
Obtain user to each logistic resources corresponding described in the scoring of at least one focus；
The satisfaction to each logistic resources according to described expected value and described score calculation user.
Wherein in some embodiments, when described user is to the focus only one of which of logistic resources, then obtains each logistic resources at least one logistic resources described and, for the scoring of described focus, choose the highest logistic resources of scoring and be scheduled to described user.
Wherein in some embodiments, when the focus of logistic resources is had multiple by described user, then obtain user's expected value to multiple focus；Obtain user's scoring to multiple focus corresponding to each logistic resources at least one logistic resources described；Described expected value and described scoring are weighted on average obtaining the satisfaction of each logistic resources, choose the highest logistic resources of satisfaction and be scheduled to described user.
A kind of logistic dispatching system, including:
Requirement Acquisition module, for obtaining the logistics demand information of user；
Focus acquisition module, for obtaining user's at least one focus to logistic resources, wherein, described focus includes logistics security, logistics speed and logistics cost；
Scheduler module, is scheduling logistic resources at least one focus of logistic resources for logistics demand information and the user according to user.
Wherein in some embodiments, described scheduler module includes:
Matching degree acquisition module, is used for obtaining multiple logistic resources, and calculates the matching degree of the plurality of logistic resources and the logistics demand information of described user；
Logistic resources acquisition module, for choosing described matching degree at least one logistic resources more than predetermined threshold value；
Satisfaction acquisition module, for calculating at least one logistic resources described and the described user satisfaction at least one focus of logistic resources；
Scheduling sublayer module, for being scheduled to described user by logistic resources the highest for described satisfaction.
Wherein in some embodiments, described satisfaction acquisition module is additionally operable to: obtain user's expected value at least one focus described；Obtain user to each logistic resources corresponding described in the scoring of at least one focus；The satisfaction to each logistic resources according to described expected value and described score calculation user.
Wherein in some embodiments, described satisfaction acquisition module is additionally operable to:
When described user is to the focus only one of which of logistic resources, then obtains each logistic resources at least one logistic resources described and, for the scoring of described focus, choose the highest logistic resources of scoring and be scheduled to described user.
Wherein in some embodiments, described satisfaction acquisition module is additionally operable to: when the focus of logistic resources is had multiple by described user, then obtain user's expected value to multiple focus；Obtain user's scoring to multiple focus corresponding to each logistic resources at least one logistic resources described；Described expected value and described scoring are weighted on average obtaining the satisfaction of each logistic resources, choose the highest logistic resources of satisfaction and be scheduled to described user.
The Logistic Scheduling method and system of above-described embodiment, obtain the logistics demand information of user and at least one focus to logistic resources, at least one focus of logistic resources is calculated the satisfaction to multiple logistic resources by logistics demand information and user according to user, and logistic resources the highest for satisfaction is scheduled to user.Above-mentioned Logistic Scheduling method and system, the logistics demand of user is more pointed, improve the satisfaction of user, improve level and the benefit of logistics.
Accompanying drawing explanation
Fig. 1 is the flow chart of the Logistic Scheduling method in some embodiments；
Fig. 2 is the logistics demand information according to user in some embodiments and the focus of logistic resources is carried out the scheduling process schematic diagram of logistic resources by user；
Fig. 3 is the Contrast on effect schematic diagram of the Logistic Scheduling method in some embodiments and existing Logistic Scheduling technology；
Fig. 4 is the structured flowchart of the logistic dispatching system in some embodiments；
Fig. 5 is the structured flowchart of the scheduler module in some embodiments.
Detailed description of the invention
In order to make the purpose of the present invention, technical scheme and advantage clearly understand, below in conjunction with drawings and Examples, the present invention is further elaborated.Should be appreciated that specific embodiment described herein is only in order to explain the present invention, is not intended to limit the present invention.
In certain embodiments, as shown in Figure 1, it is proposed to a kind of Logistic Scheduling method, comprise the following steps:
Step 102, obtains the logistics demand information of user.
In certain embodiments, logistic resources information includes but not limited to following information: the storage information (place of such as stock, amount of storage) of resource, the information (quantity of such as courier or transport person) of human resources, transport capacity resource information vehicle-mounted, the transit route of goods (such as, transport).Logistics demand information refers to the information of the current desired logistic resources asked of logistics company, relative with above-mentioned logistic resources information, including the information of required storage resource, the information of human resources, transport capacity resource information.
In certain embodiments, the logistics demand information of user can obtain when user submits logistics demand to, can also obtain from existing logistic dispatching system, the mode that existing logistic dispatching system can also be adopted same obtains, can also obtain from existing logistics demand data base, or be obtained by other input modes.The logistics demand information of the user obtained is possibly stored in logistics demand data base, it is also possible to storage is in other kinds of file.
Step 104, obtains user's at least one focus to logistic resources.
Wherein, the focus of logistic resources can be had one or more by user.Focus includes at least one evaluation index about logistics quality, and evaluation index includes logistics security, logistics speed and logistics cost.The focus of logistic resources can be obtained by user by the logistics demand log-on message that user submits to, for instance, when user registers in logistic dispatching system, system prompts user selects logistic dispatching system focus set in advance or inserts focus.Logistic dispatching system presets the focus such as logistics cost, logistics speed, logistics security and selects for user.User can also by when user submits logistics demand information to the focus of logistic resources, and system prompts user selects logistic dispatching system focus set in advance or inserts focus.The focus of logistic resources can also be passed through other approach such as social networks, customer data base or other input modes and obtain by user.The focus of logistic resources is possibly stored in focus data base by the user obtained, it is also possible to storage is in other kinds of file.
Step 106, is scheduling logistic resources at least one focus of logistic resources according to the logistics demand information of user and user.
The scheduling of logistic resources should meet the logistics demand of user as far as possible, meets the focus of user to user resource again as far as possible.Accordingly, it would be desirable to obtain logistics demand information and user's optimal case to the focus of logistic resources of user, to realize the rational management to logistic resources.
In certain embodiments, as in figure 2 it is shown, the step of the scheduling carrying out logistic resources according to the logistics demand information of user and at least one focus of user includes:
Step 126, obtains multiple logistic resources, and calculates the matching degree of multiple logistic resources and the logistics demand information of user.
In certain embodiments, multiple logistic resources are the logistic resources that can be scheduled.The logistic resources that can be scheduled refers to that be not yet scheduled or has completed logistics task or idle logistic resources after being scheduled.
In the present embodiment, for instance, the logistics demand of user is R；Having i logistic resources, i-th logistic resources is Si.The method of the matching degree calculating the logistics demand information of multiple logistic resources and user is:
(1) it is R by R type of decomposition as desired1、R2、...、Rm, for instance R1For to the demand of human resources, R2For to the demand of transport capacity resource, RmFor the demand to storage resource.R1、R2、...、RmQuantity respectively Q (R1)、Q(R2)、...、Q(Rm)。
(2) from SiMiddle coupling and R1、R2、...、RmThe corresponding resource S of typei1、Si2、...、Sim。Si1、Si2、...、SimQuantity respectively Q (Si1)、Q(Si2)、...、Q(Sim)。
Multiple logistic resources SiWith the matching degree of the logistics demand information R of user it is:
Wherein k1, k2..., kmIt is the importance weight of the type of the logistics demand of user, meets k1+k2+…+km=1.
It addition, calculate the matching degree of multiple logistic resources and the logistics demand information of user, it is possible to the method mated with logistics demand by the logistic resources in existing logistic resources dispatching technique is realized, and repeats no more here.
Step 146, chooses matching degree at least one logistic resources more than predetermined threshold value.
In the present embodiment, the matching degree of logistics demand information of multiple logistic resources and user is chosen more than at least one logistic resources of predetermined threshold value.The size of predetermined threshold value can preset, it is also possible to according to the logistics demand information of user and logistic resources number concrete and determine.
Step 166, calculates at least one logistic resources and the described user satisfaction at least one focus of logistic resources respectively.
(1) user's expected value at least one focus of logistic resources is obtained.
In the present embodiment, at least one focus of logistic resources can be logistics cost, logistics speed, logistics security by user, it is also possible to is the index of other users care.Described expected value and user are to the proportion shared by each focus of logistics data.
(2) user's scoring at least one focus corresponding to each logistic resources is obtained.
(3) satisfaction to each logistic resources according to expected value and score calculation user.
When user is to the focus only one of which of logistic resources, then obtains each logistic resources at least one logistic resources and, for the scoring of this focus, choose the highest logistic resources of scoring and be scheduled to user.
Such as, when the focus of logistic resources is logistics cost by user, then from least one logistic resources, chooses the mark logistic resources of the highest (logistics cost is minimum) of cost be scheduled to user.When the focus of logistic resources is logistics speed by user, then from least one logistic resources, chooses the mark logistic resources of the highest (logistics speed is the fastest) of logistics speed be scheduled to user.When the focus of logistic resources is logistics security by user, then from least one logistic resources, chooses the mark logistic resources of the highest (logistics security is the highest) of logistics security be scheduled to user.
When the focus of logistic resources is had multiple by user, then obtain user's expected value to multiple focus；Obtain user's scoring to multiple evaluation indexes corresponding to each logistic resources at least one logistic resources；Being weighted on average obtaining the satisfaction of each logistic resources by expected value and scoring, the logistic resources choosing satisfaction the highest is scheduled to user.
Such as shown in table 1, user A has 3 to there being three evaluation indexes in the focus of logistic resources, respectively logistics cost, logistics speed, logistics security.The expected value (shared proportion) of each evaluation index is by user: logistics cost: logistics speed: logistics security=20%:30%:50%.With logistic resources respectively Q1, Q2, Q3 more than 3 of predetermined threshold value of the logistics demand information matches degree of user A.User A is to scoring in logistics cost of Q1, Q2, Q3 respectively 30,70,90.User A is to scoring on logistics speed of Q1, Q2, Q3 respectively 90,40,70.User A is to scoring on logistics security of Q1, Q2, Q3 respectively 50,80,20, then the satisfaction of logistic resources Q1 is 30 × 20%+90 × 30%+50 × 50%=58 by user.The satisfaction of logistic resources Q2 is 70 × 20%+40 × 30%+80 × 50%=66 by user, and the satisfaction of logistic resources Q3 is 90 × 20%+70 × 30%+20 × 50%=49 by user.The logistic resources the highest by relatively known satisfaction is Q2, therefore logistic resources Q2 is scheduled to user A.
Table 1 user grade form to multiple evaluation indexes of each logistic resources at least one logistic resources
Fig. 3 is the Logistic Scheduling method Contrast on effect schematic diagram with existing Logistic Scheduling technology of the embodiment of the present invention.
User U1 has logistics demand P1, and the evaluation index of the focus of user U1 is logistics cost.User U2 has logistics demand P2, and the evaluation index of the focus of user U2 is logistics speed.User U3 has logistics demand P3, and the evaluation index of the focus of user U3 is logistics security.Existing Logistic Scheduling technology does not obtain and considers user's focus to logistic resources.Owing between logistics cost, logistics speed, logistics security being restriction mutually, for instance when improving logistics speed and logistics security, logistics cost also can improve, and when reducing logistics cost, logistics speed and logistics security also can reduce.When improving logistics speed, logistics security can reduce, and when improving logistics security, logistics speed can reduce, and is therefore conflicting sometimes between different focus.
In existing Logistic Scheduling technology, logistics company does not obtain and considers user's focus to logistic resources, because what adopt for the user of different focus is same scheduling strategy, if such as logistics company U adopts the low scheduling strategy of cost, so will lose user U2, the logistics demand P2 of U3, P3, if logistics company U adopts the fast scheduling strategy of speed, so will lose user U1, the logistics demand P1 of U3, P3, if logistics company U adopts safety scheduling strategy, so will lose user U1, the logistics demand P1 of U2, P2, if logistics company U adopts cost, speed, security compromises scheduling strategy, may be such that U1, U2, U3 is less satisfied, thus losing U1, U2, the logistics demand P1 of U3, P2, P3.In the embodiment of the present invention, system obtains the focus cost of user U1, it is scheduled to P1 by meeting the logistic resources that in multiple logistic resources of the logistics demand P1 of user U1, cost is minimum, so that user U1 is satisfied, system obtains the focus speed of user U2, logistic resources the fastest for the multiple logistic resources medium velocities meeting the logistics demand P2 of user U2 is scheduled to P2, so that user U2 is satisfied, system obtains the focus safety of user U3, it is scheduled to P3 by meeting the logistic resources that in multiple logistic resources of the logistics demand P3 of user U3, safety is the highest, so that user U3 is satisfied.Therefore the Logistic Scheduling method of the embodiment of the present invention improves user satisfaction, improves the benefit of logistics company.
As shown in Figure 4, in further embodiments, it is proposed to a kind of logistic dispatching system 400, including Requirement Acquisition module 402, focus acquisition module 404 and scheduler module 406.Requirement Acquisition module 402 is for obtaining the logistics demand information of user.Focus acquisition module 404 is for obtaining user's at least one focus to logistic resources, and wherein, described focus includes logistics security, logistics speed and logistics cost.Logistic resources is scheduling by scheduler module 406 by least one focus of logistic resources for logistics demand information and the user according to user.
In certain embodiments, as it is shown in figure 5, scheduler module 406 includes: matching degree acquisition module 426, logistic resources acquisition module 446, satisfaction acquisition module 466 and scheduling sublayer module 486.
Matching degree acquisition module 426 is used for obtaining multiple logistic resources, and calculates the matching degree of the plurality of logistic resources and the logistics demand information of described user.Logistic resources acquisition module 446 is for choosing described matching degree at least one logistic resources more than predetermined threshold value.Satisfaction acquisition module 466 for calculate at least one logistic resources described with user's satisfaction at least one focus of logistic resources.Scheduling sublayer module 486 is for being scheduled to described user by logistic resources the highest for described satisfaction.
In certain embodiments, satisfaction acquisition module 466 is additionally operable to: obtain user's expected value at least one focus described；Obtain user to each logistic resources corresponding described in the scoring of at least one focus；The satisfaction to each logistic resources according to described expected value and described score calculation user.
In certain embodiments, satisfaction acquisition module 466 is additionally operable to: when described user is to the focus only one of which of logistic resources, then obtain each logistic resources at least one logistic resources described, for the scoring of described focus, to choose the highest logistic resources of scoring and be scheduled to described user.
In certain embodiments, satisfaction acquisition module 466 is additionally operable to: when the focus of logistic resources is had multiple by described user, then obtain user's expected value to multiple focus；Obtain user's scoring to multiple focus corresponding to each logistic resources at least one logistic resources described；Described expected value and described scoring are weighted on average obtaining the satisfaction of each logistic resources, choose the highest logistic resources of satisfaction and be scheduled to described user.
The logistic dispatching system 400 of the present embodiment is used for realizing aforesaid Logistic Scheduling method, therefore in logistic dispatching system 400 be embodied as can referring to the embodiment part of Logistic Scheduling method in above, such as, Requirement Acquisition module 402, focus acquisition module 404 and scheduler module 406 be respectively used to realize step 102 in above-mentioned Logistic Scheduling method, 104 and 106, so, its specific implementation can refer in above about step 102,104 and 106 the description of each embodiment, be not repeated at this.
The Logistic Scheduling method and system of above-described embodiment, obtain the logistics demand information of user and at least one focus to logistic resources, at least one focus of logistic resources is calculated the satisfaction to multiple logistic resources by logistics demand information and user according to user, and logistic resources the highest for satisfaction is scheduled to user.Above-mentioned Logistic Scheduling method and system, the logistics demand of user is more pointed, improve the satisfaction of user, improve level and the benefit of logistics.
Each technical characteristic of embodiment described above can combine arbitrarily, for making description succinct, the all possible combination of each technical characteristic in above-described embodiment is not all described, but, as long as the combination of these technical characteristics is absent from contradiction, all it is considered to be the scope that this specification is recorded.
Embodiment described above only have expressed the several embodiments of the present invention, and it describes comparatively concrete and detailed, but can not therefore be construed as limiting the scope of the patent.It should be pointed out that, for the person of ordinary skill of the art, without departing from the inventive concept of the premise, it is also possible to making some deformation and improvement, these broadly fall into protection scope of the present invention.Therefore, the protection domain of patent of the present invention should be as the criterion with claims.
Claims (10)
1. a Logistic Scheduling method, it is characterised in that comprise the following steps:
Obtain the logistics demand information of user；
Obtaining user's at least one focus to logistic resources, wherein, described focus includes logistics security, logistics speed and logistics cost；
Logistic resources is scheduling by logistics demand information and user according to user by least one focus of logistic resources.
2. method according to claim 1, it is characterised in that the step of the scheduling that at least one focus of logistic resources carries out logistic resources is included by the described logistics demand information according to user and user:
Obtain multiple logistic resources, and calculate the matching degree of the plurality of logistic resources and the logistics demand information of described user；
Choose described matching degree at least one logistic resources more than predetermined threshold value；
Calculate at least one logistic resources described and the described user satisfaction at least one focus of logistic resources；
Logistic resources the highest for described satisfaction is scheduled to described user.
3. method according to claim 2, it is characterised in that the step of the satisfaction of at least one logistic resources described is included by described calculating user respectively:
Obtain user's expected value at least one focus described；
Obtain user to each logistic resources corresponding described in the scoring of at least one focus；
The satisfaction to each logistic resources according to described expected value and described score calculation user.
4. method according to claim 3, it is characterized in that, when described user is to the focus only one of which of logistic resources, then obtains each logistic resources at least one logistic resources described and, for the scoring of described focus, choose the highest logistic resources of scoring and be scheduled to described user.
5. method according to claim 3, it is characterised in that when the focus of logistic resources is had multiple by described user, then obtain user's expected value to multiple focus；Obtain user's scoring to multiple focus corresponding to each logistic resources at least one logistic resources described；Described expected value and described scoring are weighted on average obtaining the satisfaction of each logistic resources, choose the highest logistic resources of satisfaction and be scheduled to described user.
6. a logistic dispatching system, it is characterised in that including:
Requirement Acquisition module, for obtaining the logistics demand information of user；
Focus acquisition module, for obtaining user's at least one focus to logistic resources, wherein, described focus includes logistics security, logistics speed and logistics cost；
Scheduler module, is scheduling logistic resources at least one focus of logistic resources for logistics demand information and the user according to user.
7. system according to claim 6, it is characterised in that described scheduler module includes:
Matching degree acquisition module, is used for obtaining multiple logistic resources, and calculates the matching degree of the plurality of logistic resources and the logistics demand information of described user；
Logistic resources acquisition module, for choosing described matching degree at least one logistic resources more than predetermined threshold value；
Satisfaction acquisition module, for calculating at least one logistic resources described and the described user satisfaction at least one focus of logistic resources；
Scheduling sublayer module, for being scheduled to described user by logistic resources the highest for described satisfaction.
8. system according to claim 7, it is characterised in that described satisfaction acquisition module is additionally operable to: obtain user's expected value at least one focus described；Obtain user to each logistic resources corresponding described in the scoring of at least one focus；The satisfaction to each logistic resources according to described expected value and described score calculation user.
9. system according to claim 8, it is characterized in that, described satisfaction acquisition module is additionally operable to: when described user is to the focus only one of which of logistic resources, then obtain each logistic resources at least one logistic resources described, for the scoring of described focus, to choose the highest logistic resources of scoring and be scheduled to described user.
10. system according to claim 8, it is characterised in that described satisfaction acquisition module is additionally operable to: when the focus of logistic resources is had multiple by described user, then obtain user's expected value to multiple focus；Obtain user's scoring to multiple focus corresponding to each logistic resources at least one logistic resources described；Described expected value and described scoring are weighted on average obtaining the satisfaction of each logistic resources, choose the highest logistic resources of satisfaction and be scheduled to described user.
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