CN105700966A - Method and device for processing application error - Google Patents
Method and device for processing application error Download PDFInfo
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- CN105700966A CN105700966A CN201511031500.2A CN201511031500A CN105700966A CN 105700966 A CN105700966 A CN 105700966A CN 201511031500 A CN201511031500 A CN 201511031500A CN 105700966 A CN105700966 A CN 105700966A
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- 238000012545 processing Methods 0.000 title claims abstract description 41
- 238000000034 method Methods 0.000 title claims abstract description 29
- 230000002159 abnormal effect Effects 0.000 claims abstract description 67
- 238000013507 mapping Methods 0.000 claims abstract description 10
- 238000003672 processing method Methods 0.000 claims 1
- 230000006870 function Effects 0.000 description 6
- 238000010586 diagram Methods 0.000 description 4
- 238000004891 communication Methods 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
- G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
- G06F11/0793—Remedial or corrective actions
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
- G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
- G06F11/0766—Error or fault reporting or storing
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Abstract
The invention provides a method for processing an application error. The method comprises the following steps: receiving abnormal information reported by an application; according to the abnormal information, determining a first application corresponding to the abnormal information; searching a second application corresponding to the first application, wherein the first application is different from the second application, and the first application has a preset mapping relationship with the second application; and opening the second application. According to the method and device for processing the application error provided by the invention, when the application is closed due to the error, applications with the similar function can be adopted to keep working, which brings great convenience to users, and when one application cannot run, job schedules of the users are not affected.
Description
Technical Field
The present invention relates to the field of application processing technologies, and in particular, to a method and an apparatus for processing an application error.
Background
In the prior art, when an application program is abnormal during operation, a system reports abnormal information of the application program; collecting exception information of the application program; determining the information of the application program with errors according to the abnormal information of the application program; inquiring whether an upgrading version exists according to the error application program information, and downloading the upgrading version if the upgrading version exists; and installing the upgraded version.
However, the above solution has limitations in that: each time relying on a new upgraded version. And requires the native program to support self-upgrade. If the two are not the same, the user experience is greatly influenced. In addition, the progress of the user working with the application program is greatly influenced.
Therefore, a new technical solution is needed to solve the above technical problems.
Disclosure of Invention
In view of this, the present invention provides a method and an apparatus for processing an application program error, which aim to solve the problem that in the prior art, when an application program runs in error each time, a new upgrade version is required, and a self-upgrade is required to be supported by a program itself, and if the two versions are missing, user experience is greatly affected. In addition, the problems of the progress of the user working with the application program and the like are greatly influenced.
In order to solve the above technical problems, embodiments of the present invention provide the following technical solutions:
the embodiment of the invention provides a method for processing an application program error, which comprises the following steps:
receiving abnormal information reported by an application program;
determining a first application program corresponding to the abnormal information according to the abnormal information;
searching a second application program corresponding to the first application program, wherein the first application program is different from the second application program, and the first application program and the second application program have a preset mapping relation;
and starting the second application program.
In order to solve the above technical problems, the embodiments of the present invention further provide the following technical solutions:
the embodiment of the present invention further provides a device for processing an application program error, where the device for processing an application program error includes:
the abnormal information receiving module is used for receiving the abnormal information reported by the application program;
the application program determining module is used for determining a first application program corresponding to the abnormal information according to the abnormal information;
the application program searching module is used for searching a second application program corresponding to the first application program, wherein the first application program is different from the second application program, and the first application program and the second application program have a preset mapping relationship;
and the application program starting module is used for starting the second application program.
Compared with the prior art, the method and the device for processing the application program error determine the application program with the error as the first application program in advance when the reported abnormal information is received; searching a second application program corresponding to the first application program, wherein the first application program is different from the second application program, and the first application program and the second application program have a preset mapping relation; and opening the second application program so that the second application program replaces the work of the first application program. The invention can adopt the application program with similar functions to continue working when the application program is closed by mistake, thereby bringing great convenience to users, and the working progress of the users can not be influenced when one application program cannot run.
Drawings
Fig. 1 is a schematic flow chart illustrating an implementation of a method for processing an application error according to an embodiment of the present invention;
fig. 2 is a schematic flow chart illustrating an implementation of the method for processing an application error according to the second embodiment of the present invention;
FIG. 3 is a block diagram of an apparatus for processing an application error according to a third embodiment of the present invention;
FIG. 4 is a block diagram of an apparatus for processing an application error according to a fourth embodiment of the present invention
Detailed Description
Referring to the drawings, wherein like reference numbers refer to like elements throughout, the principles of the present invention are illustrated in a suitable computing environment. The following description is based on illustrated embodiments of the invention and should not be taken as limiting the invention with regard to other embodiments that are not detailed herein.
While the principles of the invention have been described in the foregoing context, which is not intended to be limiting, those of ordinary skill in the art will appreciate that various of the steps and operations described below may also be implemented in hardware. The principles of the present invention are operational with numerous other general purpose or special purpose computing, communication environments or configurations.
The method and the device for processing the application program error are mainly applied to terminal equipment, such as: mobile phones, computers, Personal Digital Assistants (PDAs), and the like.
The details will be described below separately.
Example one
Referring to fig. 1, a method for processing an application program error according to an embodiment of the present invention is shown.
The method for processing the application program error is applied to the terminal equipment, and specifically comprises the following steps:
in step S101, receiving exception information reported by an application program;
in the embodiment of the invention, when the application program is abnormal during the running period, the application program can be automatically closed, and the abnormal information is reported. Wherein the anomaly information includes: application names (e.g., WORD, EXCEL, QQ browser, 360 browser, hundred browser, WeChat, QQ, SKPEY, etc.), error issues, and so forth.
In step S102, according to the abnormal information, determining a first application program corresponding to the abnormal information;
in the embodiment of the present invention, a first application program corresponding to the exception information is determined according to an application program name in the exception information. If the reported exception information includes WORD, it may be determined that the application program with the error is a WORD application program.
In step S103, searching for a second application corresponding to the first application, where the first application is different from the second application, and the first application and the second application have a preset mapping relationship;
in step S104, the second application is started.
As can be seen from the above, in the method for processing an error in an application program provided in this embodiment, when the reported abnormal information is received, the application program with the error is determined in advance to be the first application program; searching a second application program corresponding to the first application program, wherein the first application program is different from the second application program; and opening the second application program so that the second application program replaces the work of the first application program. The invention can adopt the application program with similar functions to continue working when the application program is closed by mistake, thereby bringing great convenience to users, and the working progress of the users can not be influenced when one application program cannot run.
Example two
Referring to fig. 2, a method for processing an application program error according to an embodiment of the present invention is shown.
The method for processing the application program error is applied to the terminal equipment, and specifically comprises the following steps:
in step S201, a corresponding relationship table between a first application program and at least one second application program is established in advance;
in the embodiment of the present invention, WORD corresponds to EXCEL, powerpoint, tablet, and notepad, for example. However, it should be understood that the tablet may correspond to WORD, EXCEL, powerpoint, and a notebook. That is, all the applications in the same corresponding relationship in the corresponding relationship table can be collocated at will.
For another example, the QQ browser corresponds to a 360 browser and a hundred-degree browser.
For another example, WeChat corresponds to QQ and SKPEY.
In step S202, when an error occurs in the running of the first application, automatically saving the content edited by the first application;
in step S203, receiving abnormal information reported by the application program;
in the embodiment of the invention, when the application program is abnormal during the running period, the application program can be automatically closed, and the abnormal information is reported. Wherein the anomaly information includes: application names (e.g., WORD, EXCEL, QQ browser, 360 browser, hundred browser, WeChat, QQ, SKPEY, etc.), error issues, and so forth.
In step S204, according to the abnormal information, determining a first application program corresponding to the abnormal information;
in the embodiment of the present invention, a first application program corresponding to the exception information is determined according to an application program name in the exception information. If the reported exception information includes WORD, it may be determined that the application program with the error is a WORD application program.
In step S205, searching for the second application corresponding to the first application in the correspondence table, where the first application is different from the second application, and the first application and the second application have a preset mapping relationship;
as an embodiment of the present invention, when there are a plurality of second applications found, one of the second applications is randomly selected.
As another embodiment of the present invention, when there are a plurality of second applications found, the second applications are selected according to a preset arrangement order.
In step S206, the second application is started.
In step S207, the content edited by the first application is automatically forwarded to the second application.
According to the application program name in the abnormal information, determining that the first application program corresponding to the abnormal information is a first character editing application program; and searching a second text editing application program corresponding to the first text editing application program, wherein the first text editing application program is different from the second text editing application program. For example, according to the application program name in the exception information, determining that the first application program corresponding to the exception information is a WORD application program; and searching a text editing application program which is different from the WORD application program and corresponds to the WORD application program. The content edited on WORD is automatically forwarded to the tablet application to enable the user to continue editing the text on the tablet. The text editing application program comprises: a tablet application, an EXCEL application, a notepad application, and/or a powerpoint application.
According to another embodiment of the present invention, determining, according to the application name in the abnormal information, that the first application corresponding to the abnormal information is the first browser; and searching a second browser corresponding to the first browser, wherein the first browser is different from the second browser. For example, according to the application program name in the abnormal information, determining that the first application program corresponding to the abnormal information is a QQ browser; and searching a 360 browser or a hundred-degree browser corresponding to the QQ browser.
As another embodiment of the present invention, according to the application program name in the abnormal information, it is determined that the first application program corresponding to the abnormal information is the first instant messaging application program; and searching a second instant messaging application program corresponding to the first instant messaging application program, wherein the first instant messaging application program is different from the second instant messaging application program. For example, according to the application program name in the abnormal information, determining that the first application program corresponding to the abnormal information is a WeChat application program; and searching a QQ instant messaging application program or a SKPEY instant messaging application program corresponding to the WeChat application program.
As can be seen from the above, in the method for processing an error in an application program provided in the second embodiment, when the reported abnormal information is received, the application program with the error is determined in advance to be the first application program; searching a second application program corresponding to the first application program, wherein the first application program is different from the second application program; and opening the second application program so that the second application program replaces the work of the first application program. The invention can adopt the application program with similar functions to continue working when the application program is closed by mistake, thereby bringing great convenience to users, and the working progress of the users can not be influenced when one application program cannot run.
EXAMPLE III
Please refer to fig. 3, which is a block diagram of an apparatus for processing an application error according to a third embodiment of the present invention; for convenience of explanation, only portions related to the embodiments of the present invention are shown. The processing device for the application program error comprises: an exception information receiving module 101, an application program determining module 102, an application program searching module 103, and an application program starting module 104. The processing device for the application program error can be a software unit, a hardware unit or a combination of software and hardware unit built in the terminal equipment. However, it is understood that terminal devices, such as: mobile phones, computers, Personal Digital Assistants (PDAs), and the like.
An abnormal information receiving module 101, configured to receive abnormal information reported by an application program;
in the embodiment of the invention, when the application program is abnormal during the running period, the application program can be automatically closed, and the abnormal information is reported. At this time, the abnormal information receiving module 101 receives the abnormal information reported by the application program. Wherein the anomaly information includes: application names (e.g., WORD, EXCEL, QQ browser, 360 browser, hundred browser, WeChat, QQ, SKPEY, etc.), error issues, and so forth.
An application program determining module 102, configured to determine, according to the abnormal information, a first application program corresponding to the abnormal information;
an application program searching module 103, configured to search for a second application program corresponding to the first application program, where the first application program is different from the second application program, and the first application program and the second application program have a preset mapping relationship;
an application opening module 104, configured to open the second application.
As can be seen from the above, the processing device for processing the application program error, provided by the third embodiment, determines the application program with the error as the first application program in advance when the reported abnormal information is received; searching a second application program corresponding to the first application program, wherein the first application program is different from the second application program; and opening the second application program so that the second application program replaces the work of the first application program. The invention can adopt the application program with similar functions to continue working when the application program is closed by mistake, thereby bringing great convenience to users, and the working progress of the users can not be influenced when one application program cannot run.
Example four
Please refer to fig. 4, which is a schematic block diagram of an apparatus for processing an application error according to a fourth embodiment of the present invention; for convenience of explanation, only portions related to the embodiments of the present invention are shown. The processing device for the application program error comprises: the system comprises a relation table establishing module 201, a saving module 202, an exception information receiving module 203, an application program determining module 204, an application program searching module 205, an application program opening module 206 and a content forwarding module 207. The processing device for the application program error can be a software unit, a hardware unit or a combination of software and hardware unit built in the terminal equipment. However, it is understood that terminal devices, such as: mobile phones, computers, Personal Digital Assistants (PDAs), and the like.
A relation table establishing module 201, configured to pre-establish a correspondence table between the first application program and at least one second application program;
the saving module 202 is configured to, when an error occurs in the running of the first application, automatically save the content edited by the first application.
The abnormal information receiving module 203 is configured to receive abnormal information reported by the application program;
in the embodiment of the invention, when the application program is abnormal during the running period, the application program can be automatically closed, and the abnormal information is reported. At this time, the abnormal information receiving module 101 receives the abnormal information reported by the application program. Wherein the anomaly information includes: application names (e.g., WORD, EXCEL, QQ browser, 360 browser, hundred browser, WeChat, QQ, SKPEY, etc.), error issues, and so forth.
An application program determining module 204, configured to determine, according to the abnormal information, a first application program corresponding to the abnormal information;
the application program searching module 205 is configured to search the corresponding relationship table for the second application program corresponding to the first application program, where the first application program is different from the second application program, and the first application program and the second application program have a preset mapping relationship;
an application opening module 206, configured to open the second application.
A content forwarding module 207, configured to automatically forward the content edited by the first application program to the second application program.
As an embodiment of the present invention, the apparatus for processing an application error further includes:
and the random selection module is used for randomly selecting one of the second application programs when a plurality of second application programs are found.
As another embodiment of the present invention, the apparatus for processing an application error further includes:
and the sequence selection module is used for selecting the second application programs according to a preset arrangement sequence when a plurality of second application programs are found.
As can be seen from the above, in the processing device for processing an application program error provided in the fourth embodiment, when the reported abnormal information is received, the application program with the error is determined in advance to be the first application program; searching a second application program corresponding to the first application program, wherein the first application program is different from the second application program; and opening the second application program so that the second application program replaces the work of the first application program. The invention can adopt the application program with similar functions to continue working when the application program is closed by mistake, thereby bringing great convenience to users, and the working progress of the users can not be influenced when one application program cannot run.
In summary, according to the method and the device for processing the application program error, when the reported abnormal information is received, the application program with the error is determined to be the first application program in advance; searching a second application program corresponding to the first application program, wherein the first application program is different from the second application program; and opening the second application program so that the second application program replaces the work of the first application program. The invention can adopt the application program with similar functions to continue working when the application program is closed by mistake, thereby bringing great convenience to users, and the working progress of the users can not be influenced when one application program cannot run.
The method and the device for processing the application program error provided by the embodiment of the invention belong to the same concept, and the specific implementation process is detailed in the whole specification and is not described herein again.
Those skilled in the art will appreciate that all or part of the steps in the methods of the above embodiments may be implemented by associated hardware instructed by a program, which may be stored in a computer-readable storage medium, and the storage medium may include: a Read Only Memory (ROM), a Random Access Memory (RAM), a magnetic or optical disk, or the like.
In summary, although the present invention has been described with reference to the preferred embodiments, the above-described preferred embodiments are not intended to limit the present invention, and those skilled in the art can make various changes and modifications without departing from the spirit and scope of the present invention, therefore, the scope of the present invention shall be determined by the appended claims.
Claims (11)
1. A processing method for an application program error is characterized by comprising the following steps:
receiving abnormal information reported by an application program;
determining a first application program corresponding to the abnormal information according to the abnormal information;
searching a second application program corresponding to the first application program, wherein the first application program is different from the second application program, and the first application program and the second application program have a preset mapping relation;
and starting the second application program.
2. The method for handling application program errors according to claim 1, further comprising, after the step of opening the second application program, the steps of:
and automatically forwarding the content edited by the first application program to the second application program.
3. The method for processing an application error according to claim 1, wherein before the step of receiving the exception information reported by the application, the method further comprises the following steps:
pre-establishing a corresponding relation table of the first application program and at least one second application program;
the step of searching for the second application program corresponding to the first application program specifically includes:
and searching the second application program corresponding to the first application program in the corresponding relation table.
4. The method for processing an application error according to claim 2, wherein before the step of receiving the exception information reported by the application, the method further comprises the following steps:
and when the first application program has an error in operation, automatically saving the content edited by the first application program.
5. The method for processing an application error according to claim 3, wherein the step of searching the second application corresponding to the first application specifically includes:
searching the second application program corresponding to the first application program in the corresponding relation table;
when a plurality of second application programs are found, one of the second application programs is selected at random; or,
and when a plurality of second application programs are found, selecting the second application programs according to a preset arrangement sequence.
6. The method for processing an application program error according to claim 3, wherein the step of determining the first application program corresponding to the exception information according to the exception information specifically includes:
determining that a first application program corresponding to the abnormal information is a first character editing application program according to the application program name in the abnormal information; or,
determining that the first application program corresponding to the abnormal information is a first browser according to the application program name in the abnormal information; or,
determining that the first application program corresponding to the abnormal information is a first instant messaging application program according to the application program name in the abnormal information;
the step of searching for the second application program corresponding to the first application program specifically includes:
searching a second text editing application program corresponding to the first text editing application program, wherein the first text editing application program is different from the second text editing application program; the text editing application includes: a tablet application, an EXCEL application, a notepad application, and/or a powerpoint application; or,
searching a second browser corresponding to the first browser, wherein the first browser is different from the second browser; or,
and searching a second instant messaging application program corresponding to the first instant messaging application program, wherein the first instant messaging application program is different from the second instant messaging application program.
7. An apparatus for processing an application error, the apparatus comprising:
the abnormal information receiving module is used for receiving the abnormal information reported by the application program;
the application program determining module is used for determining a first application program corresponding to the abnormal information according to the abnormal information;
the application program searching module is used for searching a second application program corresponding to the first application program, wherein the first application program is different from the second application program, and the first application program and the second application program have a preset mapping relationship;
and the application program starting module is used for starting the second application program.
8. The application bug handling device of claim 7, wherein the application bug handling device further comprises:
and the content forwarding module is used for automatically forwarding the content edited by the first application program to the second application program.
9. The application bug handling device of claim 7, wherein the application bug handling device further comprises:
a relation table establishing module, configured to establish a correspondence table between the first application program and at least one second application program in advance;
the application program searching module is specifically configured to search the second application program corresponding to the first application program in the correspondence table.
10. The application bug handling device of claim 8, wherein the application bug handling device further comprises:
and the storage module is used for automatically storing the content edited by the first application program when the first application program has an error in operation.
11. The application bug handling device of claim 9, wherein the application bug handling device further comprises: a random selection module and/or a sequence selection module;
the application program searching module is specifically configured to search the second application program corresponding to the first application program in the correspondence table;
the random selection module is used for randomly selecting one of the second application programs when a plurality of second application programs are found;
and the sequence selection module is used for selecting the second application programs according to a preset arrangement sequence when a plurality of second application programs are found.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201511031500.2A CN105700966B (en) | 2015-12-30 | 2015-12-30 | A kind of processing method and processing device of application program error |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201511031500.2A CN105700966B (en) | 2015-12-30 | 2015-12-30 | A kind of processing method and processing device of application program error |
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| CN105700966A true CN105700966A (en) | 2016-06-22 |
| CN105700966B CN105700966B (en) | 2018-07-03 |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN108427598A (en) * | 2018-03-21 | 2018-08-21 | 广东欧珀移动通信有限公司 | Message treatment method, device, terminal and storage medium |
| CN111475342A (en) * | 2020-04-15 | 2020-07-31 | 广州三星通信技术研究有限公司 | Application switching method and application switching device for electronic terminal |
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| CN1317115A (en) * | 1998-09-15 | 2001-10-10 | 英特尔公司 | Maintaining access to video stack after application crash |
| CN103246578A (en) * | 2013-05-23 | 2013-08-14 | 北京奇虎科技有限公司 | Method and browser for processing collapse of application software |
| US20130311839A1 (en) * | 2012-05-15 | 2013-11-21 | Sap Ag | Generation of error messages and progress information messages via a common interface |
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2015
- 2015-12-30 CN CN201511031500.2A patent/CN105700966B/en not_active Expired - Fee Related
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN1317115A (en) * | 1998-09-15 | 2001-10-10 | 英特尔公司 | Maintaining access to video stack after application crash |
| US20130311839A1 (en) * | 2012-05-15 | 2013-11-21 | Sap Ag | Generation of error messages and progress information messages via a common interface |
| CN103246578A (en) * | 2013-05-23 | 2013-08-14 | 北京奇虎科技有限公司 | Method and browser for processing collapse of application software |
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN108427598A (en) * | 2018-03-21 | 2018-08-21 | 广东欧珀移动通信有限公司 | Message treatment method, device, terminal and storage medium |
| CN108427598B (en) * | 2018-03-21 | 2021-05-25 | Oppo广东移动通信有限公司 | Message processing method, device, terminal and storage medium |
| CN111475342A (en) * | 2020-04-15 | 2020-07-31 | 广州三星通信技术研究有限公司 | Application switching method and application switching device for electronic terminal |
| CN111475342B (en) * | 2020-04-15 | 2024-04-23 | 广州三星通信技术研究有限公司 | Application switching method and application switching device for electronic terminal |
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| CN105700966B (en) | 2018-07-03 |
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Address after: Changan town in Guangdong province Dongguan 523860 usha Beach Road No. 18 Patentee after: GUANGDONG OPPO MOBILE TELECOMMUNICATIONS Corp.,Ltd. Address before: Changan town in Guangdong province Dongguan 523860 usha Beach Road No. 18 Patentee before: GUANGDONG OPPO MOBILE TELECOMMUNICATIONS Corp.,Ltd. |
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Granted publication date: 20180703 |