CN105469558A - One-key alarm system - Google Patents
One-key alarm system Download PDFInfo
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- CN105469558A CN105469558A CN201510992207.6A CN201510992207A CN105469558A CN 105469558 A CN105469558 A CN 105469558A CN 201510992207 A CN201510992207 A CN 201510992207A CN 105469558 A CN105469558 A CN 105469558A
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- panalarm
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- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
- G08B25/007—Details of data content structure of message packets; data protocols
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5116—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing for emergency applications
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Abstract
The invention is applicable to the field of communications and provides a one-key alarm system which comprises alarm equipment, a management platform and a client side, wherein the management platform feeds back response information to the alarm equipment after receiving alarm information sent by the alarm equipment and sends alarm situation information correspondingly to the client side; and the client side feeds back the response information to the management platform after receiving the alarm situation information, sends an alarm receiving request and establishes a video chain link and an audio chain link with the alarm equipment. Through arrangement of the management platform between the alarm equipment and the client side, the response information in the information having been received can be fed back and expressed in time when the management platform carries out information interactions separately with the alarm equipment and the client side, so that an accuracy rate and a receiving rate of alarm situations can be increased; alarm situation data is prevented from being lost in wireless network environments such as 4G; and the alarm situations can be displayed and received normally at the client side.
Description
Technical field
The invention belongs to the communications field, particularly relate to an a kind of key warning system.
Background technology
Based on the warning system of a key panalarm for being installed on public domain, crowded place or some important place, run into accident or safe alert when there being people to need to report to the police a set of Rapid Speech warning system seeking help or seek to use when other help, alert and the information of alarm set point can be provided to alarm center, be indicated with prediction scheme as the case may be by center and dispose in real time.
In technical scheme disclosed in the Chinese invention patent application that name is called " a kind of emergency alert system (application number: 201410222278.3; publication date: on August 27th, 2014) ", emergency alert system comprises: alarm terminal, police service processing enter and alert bulletin terminal.Alarm terminal is used for providing alerting signal or call request; Police service processing enter is connected with alarm terminal, receives alerting signal or call request, and processes; Alert bulletin terminal connects police service processing enter or alarm terminal, performs the predetermined alert bulletin comprising image or voice broadcast service and warn after alarm terminal provides alerting signal.Disclosed in the Chinese invention patent application being called " method, Apparatus and system (application number: 201110047784.X; publication date: on June 29th, 2011) that an a kind of key is reported to the police " in name in technical scheme, a key warning system comprises: alarm transmitting device, call center and alert receipt device.Alarm transmitting device is for sending alarm request call by valne center; When call center is used for receiving alarm request, call alerts receiving trap; Alert receipt device connects according to the calling of call center and alarm transmitting device.
As shown in the above, warning system of the prior art, all send alarm request by alarm terminal to receiving terminal, communicate with alarm terminal after receiving terminal receives alarm request and realize alarm procedure, but the communication network environment of warning system may exist unstable situation, do not have in prior art to propose the warning system solution in the unstable situation of network environment.Especially for the warning system in campus, equipment, platform is all deployed in education private network, mobile APP is accessed by 4G wireless network, need to be reported to by alert public security net conveniently to carry out corresponding business simultaneously, whole platform needs to pass through education network, 4G wireless network, the IP network such as public security net carry out exchanges data and transmission, the complicacy of network determines it and there is high requirement to the reliability of exchanges data and transmission, but cannot guarantee in technical scheme disclosed in prior art to report to the police, receive a crime report, broadcast, the quality of the operation such as alarm and system stability and abnormal fault-tolerant ability.
Summary of the invention
The object of the embodiment of the present invention is to provide an a kind of key warning system, at least can overcome the segmental defect of prior art.
The one one key warning system that the embodiment of the present invention relates to, comprising: panalarm, management platform and client;
Described management platform, after the warning message receiving the transmission of described panalarm, to described panalarm feeding back response information, sends alert information to the described client of correspondence;
Described client, after receiving alert information, to described management platform feeding back response information, is initiated the request of receiving a crime report, is set up video link and voice frequency link with described panalarm.
When after described panalarm sends warning message, described management platform does not reply response message in setting-up time, described panalarm has retransmission mechanism;
Described management platform is not when after alert is transmitted to client, described management platform receives the response message from described client in setting-up time, and described management platform has retransmission mechanism;
Described management platform and described client are provided with strobe utility, carry alert unique identification field during described panalarm report and alarm, verify when described management platform receives alert, receive the alert of same mark if having, then alert is filtered, do not carry out the forwarding of alert; When described client receives repetition alert, open strobe utility, do not carry out the display of alert.
Described management platform receive described panalarm send warning message and after described panalarm feeding back response information, according to arrange scheduling strategy judge whether that available free seat processes described alert:
If judge currently do not have idle seat to process this alert, reply " seat is busy " state to described panalarm, terminate this warning after described panalarm prompting user " current system is busy, please tries after a while again " and report process;
If judge that current available free seat processes described alert, reply " seat is idle " state to described panalarm, and described alert is transmitted to corresponding described client.
Described client sets up video link and voice frequency link after initiating the request of receiving a crime report, and realizes associating of described alert and link by alert unique identification;
Described management platform notifies that described panalarm alert is processed after receiving the request of receiving a crime report of described client, and the request to create forwarding video link and voice frequency link is to described panalarm;
Described panalarm sets up video link and voice frequency link after receiving described video link and voice frequency link request to create.
Described client the completes alert process hung up after having received a crime report is: described client initiates hang-up request to described management platform, described management platform forwards hang-up request to described panalarm, after described panalarm receives hang-up request, reclaim video link and voice frequency link.
Described panalarm in real time with described management platform and described client more new state information, the status information of described panalarm comprises: in the free time, report to the police in and in intercommunication;
Described panalarm is after " seat is idle " the state reporting request receiving the reply of described management platform, and its state was changed to " in warning " by " in the free time ";
After described panalarm sets up video link and voice frequency link, its state is changed to " in intercommunication " by " in warning ";
After described panalarm reclaims video link and voice frequency link, its state is changed to " in the free time " by " in intercommunication ";
When described panalarm occurs receiving a crime report time-out in the process of receiving a crime report, its state is changed to " in the free time " by " in intercommunication ".
While described panalarm Status Change, described management platform is given in reporting equipment Status Change request; After described management platform receives the equipment state change request reported from panalarm, be transmitted to corresponding subscription client, client is new state more.
The state of described panalarm also comprises " in alarm ", and described client is when drawing alarm, and panalarm Status Change is " in alarm " state:
Described client is initiated to draw alert request to described management platform;
Described management platform receive from described client draw alert request after, be transmitted to corresponding described panalarm;
Described panalarm receive from described management platform draw alert request after, state was changed to " in alarm " by " in the free time ", and described management platform is given in simultaneously reporting equipment Status Change request;
Described management platform is transmitted to corresponding subscription client, described client more new state after receiving the equipment state change request reported from panalarm;
After described client draws alarm success, timed sending alarm maintains request, and the instruction of correspondence is transmitted to described panalarm by described management platform.
After described management platform receives the stopping alert request from client, be transmitted to corresponding described panalarm, when described panalarm receives the stopping alert request from described management platform, alarm is interrupted, described panalarm state is changed to " in the free time " by " in alarm ", described management platform is given in reporting equipment Status Change request simultaneously, after described management platform receives the equipment state change request reported from panalarm, be transmitted to corresponding subscription client, described client more new state.
If described panalarm does not receive alarm and maintains request in setting-up time, alarm is interrupted, described panalarm state is changed to " in the free time " by " in alarm ", reporting equipment Status Change request is simultaneously to management platform, after described management platform receives the equipment state change request reported from panalarm, be transmitted to corresponding subscription client, described client more new state.
The beneficial effect of a kind of key warning system that the embodiment of the present invention provides comprises:
An a kind of key warning system provided by the invention, by arranging management platform between panalarm and client, management platform and panalarm and client carry out information interaction respectively, timely feedback representation has received the response message and instruction of information, improve accuracy rate and the acceptance rate of alert, ensure that alert data are not lost under the wireless network environments such as 4G, and at client place, alert normally can show and is received a crime report.
An a kind of key warning system provided by the invention, in system level, employing distributed deployment, important module adopt the mode of two-node cluster hot backup to improve stability and the fault-tolerant ability of system; At application, by improving module stability, the mode such as fault-tolerant alternately between module carries out system realization, improve in a key warning system reports to the police, receive a crime report, broadcast, quality that alarm etc. operates and system stability, and system exception fault-tolerant ability; Under the network condition of complexity, the problem caused due to reasons such as network reason or module exceptions can be solved, and system can carry out self-regeneration in time when occurring abnormal, guarantees that alert data are not lost and normally show, elevator system availability and ease for use.
Accompanying drawing explanation
In order to be illustrated more clearly in the technical scheme in the embodiment of the present invention, be briefly described to the accompanying drawing used required in embodiment or description of the prior art below, apparently, accompanying drawing in the following describes is only some embodiments of the present invention, for those of ordinary skill in the art, under the prerequisite not paying creative work, other accompanying drawing can also be obtained according to these accompanying drawings.
Fig. 1 is the structured flowchart of an a kind of key warning system provided by the invention;
Fig. 2 is the structured flowchart of the embodiment of a key warning system provided by the invention;
Fig. 3 is the process flow diagram that in an a kind of key warning system provided by the invention, panalarm reports the embodiment of alarm procedure;
Fig. 4 is the process flow diagram that in an a kind of key warning system provided by the invention, panalarm repeats to report the embodiment of the processing procedure of alert;
Fig. 5 is that in an a kind of key warning system provided by the invention, client is received a crime report the process flow diagram of embodiment of process;
Fig. 6 is that in an a kind of key warning system provided by the invention, client is received a crime report the process flow diagram of embodiment of process;
Fig. 7 is that in an a kind of key warning system provided by the invention, client is received a crime report the process flow diagram of embodiment of process.
Embodiment
In order to make object of the present invention, technical scheme and advantage clearly understand, below in conjunction with drawings and Examples, the present invention is further elaborated.Should be appreciated that specific embodiment described herein only in order to explain the present invention, be not intended to limit the present invention.
In order to technical solutions according to the invention are described, be described below by specific embodiment.
Be illustrated in figure 1 the structured flowchart of an a kind of key warning system provided by the invention, a described key warning system comprises: panalarm, management platform and client.
Management platform, after the warning message receiving panalarm transmission, to panalarm feeding back response information, sends alert information to corresponding client.
Client, after receiving alert information, to management platform feeding back response information, is initiated the request of receiving a crime report, is set up video link and voice frequency link with panalarm.
The one one key warning system that the embodiment of the present invention provides, between panalarm and client, management platform is set, when management platform and panalarm and client carry out information interaction respectively, timely feedback representation has received the response message of information, improve accuracy rate and the acceptance rate of alert, ensure that alert data are not lost under the wireless network environments such as 4G, and at client place, alert normally can show and is received a crime report.
Further, panalarm is carrying out alert gives the correct time, when some network condition is undesirable, although sip bag repeatedly transmits, still there is the risk of packet loss, panalarm and management platform side need affirmation mechanism in agreement, during as panalarm transmission warning message, management platform does not reply response message, and panalarm needs the mechanism of repeating transmission within a period of time, guarantees that alert can be received.When alert is transmitted to client by management platform, also need to add affirmation mechanism, if management platform does not receive the response message from client, need there is retransmission mechanism within a certain period of time (in such as continuous 1 minute, overlong time, alert may be overtime), the reliability of alert propelling movement is improved with this.
Management platform and client are provided with strobe utility, panalarm is by ALRAM_TRANS report and alarm, carry alert unique identification (AlarmID) field simultaneously, when management platform receives alert, verify, if there is the alert receiving same mark before, then alert is filtered, do not carry out the forwarding of alert; When client receives repetition alert, open strobe utility, do not carry out the display of alert.Guarantee the uniqueness of alert.
Management platform receive panalarm send warning message and after panalarm feeding back response information, scheduling strategy according to arranging judges whether that available free seat processes this alert, if judge currently do not have idle seat to process this alert, " seat is busy " state is replied to panalarm, terminate this warning after this panalarm prompting user " current system is busy, please tries after a while again " and report process; If judge that current available free seat processes this alert, reply " seat is idle " state to panalarm, and this alert is transmitted to corresponding subscription client.
Management platform, when sending the message of seat state to panalarm, needs to guarantee that panalarm can receive, and management platform needs to add retransmission mechanism, guarantees that message can arrive front end, avoids message not receive and cause panalarm state to have problems.
Client has been received a crime report and has been needed hanging up of alert afterwards, specific operation process is: client initiates hang-up request to management platform, management platform forwards hang-up request to front end panalarm, after panalarm receives hang-up request, reclaims video link and voice frequency link.
Management platform, when sending the message that alert is hung up to panalarm, needs to guarantee that panalarm can receive, and management platform needs to add retransmission mechanism, guarantees that message can arrive front end.
Further, panalarm in real time with management platform and client more new state information, the status information of panalarm comprises: in the free time, in warning and in intercommunication.
Panalarm is after " seat is idle " the state reporting request receiving management platform reply, and its state was changed to " in warning " by " in the free time ", and reporting equipment Status Change request is to management platform.After management platform receives the Status Change request from panalarm, be transmitted to corresponding subscription client.After client receives alert and equipment state alteration command, more new state and showing interface, completes warning report flow.
After panalarm sets up video link and voice frequency link, its state is changed to " in intercommunication " by " in warning ", and reporting equipment Status Change request is to management platform.After management platform receives the equipment state change request reported from panalarm, be transmitted to corresponding subscription client, client is new state more, completes the process setting up video link and voice frequency link with client.
After panalarm reclaims video link and voice frequency link, its state is changed to " in the free time " by " in intercommunication ", and reporting equipment Status Change request is simultaneously to management platform.After management platform receives the equipment state change request reported from panalarm, be transmitted to corresponding subscription client, client is new state more, terminates to receive a crime report flow process.
Panalarm is after reporting alert, if setting-up time (the being 60s under normal circumstances) response message that interior client is not received a crime report or panalarm does not receive from management platform causes time-out of reporting to the police, panalarm sends alert Status Change request to management platform, panalarm state is changed to " in the free time " by " in warning " simultaneously, and panalarm transmitting apparatus Status Change request is to management platform.After management platform receives alert Status Change request, reclaim resource corresponding to alert and upgrade the state of alert, receiving after the equipment state reported from panalarm changes request, be transmitted to corresponding subscription client, client is new state more, completes the recovery of resource.
In the process of receiving a crime report, for some reason (as " media link interruption ") cause time-out of receiving a crime report, panalarm sends alert Status Change request to management platform, panalarm state is changed to " in the free time " by " in intercommunication " simultaneously, and panalarm transmitting apparatus Status Change request is to management platform.After management platform receives alert Status Change request, reclaim resource corresponding to alert and upgrade the state of alert, receiving after the equipment state reported from panalarm changes request, be transmitted to corresponding subscription client, client is new state more, completes the recovery to resource after alert time-out.
Further, the state of panalarm also comprises " in alarm ", and when client draws alarm, panalarm Status Change is " in alarm " state:
Client sends to management platform and draws alert request, management platform receive from client draw alert request after, be transmitted to corresponding panalarm, panalarm receive from management platform draw alert request after, state was changed to " in alarm " by " in the free time ", and reporting equipment Status Change request is simultaneously to management platform.After management platform receives the equipment state change request reported from panalarm, be transmitted to corresponding subscription client, client is new state more.After client draws alarm success, timed sending alarm maintains request, and the instruction of correspondence is transmitted to panalarm by management platform.
If the alarm that panalarm can receive normally from client maintains request, the alarm of sounding that panalarm will continue.When client is initiatively initiated to stop alarm or panalarm not to receive alarm maintenance request in setting-up time, this alarm is interrupted.
When client is initiatively initiated to stop alert request, management platform is after receiving the stopping alert request from client, instruction is transmitted to corresponding panalarm, panalarm is after receiving the stopping alert request from platform, alarm is interrupted, equipment state is changed to " in the free time " by " in alarm ", and reporting equipment Status Change request is simultaneously to management platform.
During state that panalarm is in " in alarm ", if all do not receive alarm in setting-up time to maintain request, think that alarm is overtime, alarm is interrupted, and panalarm state is changed to " in the free time " by " in alarm ", and reporting equipment Status Change request is simultaneously to management platform, after management platform receives the equipment state change request reported from panalarm, forward instruction to the subscription client of correspondence, client is new state more, draws alarm flow process to terminate.
An a kind of key warning system provided by the invention, in system level, employing distributed deployment, important module adopt the mode of two-node cluster hot backup to improve stability and the fault-tolerant ability of system; At application, by improving module stability, the mode such as fault-tolerant alternately between module carries out system realization, improve in a key warning system reports to the police, receive a crime report, broadcast, quality that alarm etc. operates and system stability, and system exception fault-tolerant ability; Under the network condition of complexity, the problem caused due to reasons such as network reason or module exceptions can be solved, and system can carry out self-regeneration extremely in time in appearance, guarantees that alert data are not lost and normally show, elevator system availability and ease for use.
Embodiment one
Embodiment one provided by the invention is that an a kind of key warning system provided by the invention is in warning, receive a crime report and System Fault Tolerance disposal route during state in alarm, be illustrated in figure 2 the structured flowchart of the embodiment of a key warning system provided by the invention, as shown in Figure 2, management platform comprises: NMS (NetworkManagementServer, NM server), CMS (CentralManagementServer, center management server), VTDU (VideoTransfer & DistributeUnit, media forwarding server), ALS (AlarmServer alarm server), NRM (NetworkRecordManage management of video server), NRU (NetworkRecordUnit record a video storage server) and AVS (AudioVideoSteamingSever playing back videos server).Module between platform adopts SIP+XML mode to realize, and realizes between module mutual by the MESSAGE method in SIP.Communication network is supported by IP network such as education network, 4G wireless network, public security nets, realizes data transmission.
Panalarm is not to when entering state in warning after management platform sends warning message, and System Fault Tolerance process comprises following several situation:
1, equipment and platform network obstructed
Equipment is repeatedly registered to platform, but cannot succeed in registration, and illustrates that current ink breaks down, device prompts " link failure " during warning.
2, CMS is not online
In the process reported if report to the police, panalarm has detected CMS and has gone offline, panalarm is pointed out " system failure " by the mode of prompt tone, simultaneously panalarm can consider by other link report alert (if in some cases with the link failure of platform, the guarantee link can reserving other reports, and guarantees that business can not be subject to larger impact).
3, CMS is restarted
The first step: dealing of abnormal data, is in the alert in warning, processes in the following several ways in Query Database:
If the alert time of reporting and submitting has exceeded the time-out time (180s) of system default;
If equipment rolls off the production line;
If there are many untreated alerts under an equipment, retain up-to-date alert;
Several situation thinks that alert is overtime above;
Second step: equipment state is synchronous, the alert in warning is in Query Database, to equipment initiating equipment status query request (ALARMDEVICE_STATE), if equipment to be in warning and the alert of current correspondence numbering and the warning in management platform to number be consistent, alert is added in timer, normal process; If equipment state is inconsistent, alert is set to time-out; If equipment state is consistent but alert numbering is inconsistent, thinks that equipment has reported new alert, alert is entered in system, and be issued to other submodules (as ALS, CU etc.), normal process, and alert is before set to time-out;
For the alert in warning, owing to also not receiving a crime report, the process of the person's of receiving a crime report state synchronized now can be paid close attention to.
4, ALS is not online
When ALS is not online, strategy can be adopted in following 2 to ensure that alert can report normally:
Adopt the mode of two-node cluster hot backup, if main ALS is not online, starts standby ALS and push;
If it is not online that CMS detects ALS, directly broadcasted by CMS.
5, client (CU, ClientUnit) is not online
Platform judges whether corresponding seat according to the number of the current person of receiving a crime report, if do not have corresponding seat process alert, to the instruction that device replied is corresponding, device prompts " system is busy, please tries after a while again ", without corresponding seat.
6, CU does not still have corresponding seat process to receive a crime report online
When client is online, but be associated with region (as the person of receiving a crime report A and B only has the authority of region C, when the equipment report and alarm of region D, now system is received a crime report without the person of receiving a crime report of correspondence) because alert pushes, device prompts " system is busy, please tries after a while again ".
7, after client receives warning, do not receive a crime report, extremely exit
Owing to not receiving a crime report, this kind of situation can process.
Panalarm enters in warning after state, now management platform and the built vertical signaling link of panalarm, media link, if any one link failure, need the recovery considering link, System Fault Tolerance process comprises following several situation:
1, CMS is restarted
When CMS is restarted, signaling link between management platform and panalarm interrupts (session does not exist), because CMS and VTDU exists link-recovery mechanism, link-recovery can be carried out, while recovering link, need to recover alert, this just need CMS process report to the police time alert to carry out with media link needs associating (need conversate invite transmission INVITE time, carry alert numbering AlarmID), after alert is successfully recovered, can remain consistent with original flow process.
2, VTDU is restarted
When VTDU is restarted, media link is closed, and CMS is while closedown signaling link, need to reconnect process to alert, if alert interrupts, push the client being prompted to correspondence and carry out " clawback " operation, notify front end prompting " link failure, attempting recovering, please wait a moment " simultaneously.
3, CU is restarted
When client is received a crime report, for some reason (as network interruption), cause restarting, server is not when alert has overtime, and PUSH message to this client, Client-Prompt " causes exception; whether recover alert " for some reason, client by the mode of clawback, re-establishes new link after confirming.
4, panalarm is restarted
When panalarm is restarted, link is reset, and management platform needs to reclaim link, simultaneously the state of synchronous panalarm, and is broadcast to corresponding client to realize the synchronous of state.
After CU draws alarm, exit or the reason such as network is not smooth due to abnormal, panalarm does not normally receive the message stopping alarm, and cause panalarm to be in alarm, alarm cannot stop always.In order to ensure the normal release of resource, send maintenance alert message by CU timing (interval 10s) to CMS, this message is passed through panalarm by CMS, maintains alarm with this.Confiscate maintenance alert message for 3 times when panalarm is continuous, just stop alarm, and to CMS reporting equipment state.
In addition in application displaying, when equipment is in alarm, CU needs to know that this alarm is who initiates.In order to ensure the uniqueness of alarm, platform adds SN mechanism (miosSN) in the management of alarm, namely when certain CU initiates an alarm, by CU, this message is issued CMS, CMS inside generates unique No. SN and after filling IET_SN field, this message is passed to panalarm, when RESP replied by panalarm, needs subsidiary this No. SN to return to CMS, CMS use this No. SN judge this RESP corresponding be which alert request.The meaning of adding SN mechanism is: avoid when network is not smooth, CMS has initiated alert request A to panalarm, when failing the RESP receiving panalarm reply in time, CMS has initiated alert request B to panalarm again, then have received panalarm reply RESP, now just cannot distinguish this RESP corresponding be in A and B which ask.
In sum, when equipment is in alarm, be divided into following several situation to carry out System Fault Tolerance process:
1, panalarm side
A) panalarm is restarted: panalarm meeting uploaded state, therefore without special processing;
B) panalarm receives repeatedly alert message: when user initiates to open alarm command to the equipment be in alarm again, this unlatching alert message is passed through panalarm by platform, and equipment should refuse new alarm, and carries error code in response message.
C) alarm maintains message and does not mate: when equipment receives and maintains that alarm types is not mated with current lasting alarm types in alert message, equipment thinks that this maintenance alert message is invalid, being equivalent to CU does not have activating alarm to maintain message, and returns error code in response message.
2, CU is restarted
Platform is initiatively sent out to equipment and is stopped alert message (saving the record of CU alarm in database);
3, CMS is restarted
Alarm state is maintained separately by CU and panalarm.(CMS transparent transmission alert message and database of record);
4, network state is bad
(equipment and platform) equipment is confiscated CU that platform forwards and to be gone off the air message;
(CU and platform) platform is confiscated CU and to be gone off the air message;
Send maintenance alert message by CU timing (interval 10s) to CMS, this message is passed through panalarm by CMS, maintains alarm with this.Confiscate maintenance alert message for 3 times when panalarm is continuous, just stop alarm, and to CMS reporting equipment state.
Embodiment two
Embodiment two provided by the invention is the embodiment that in an a kind of key warning system provided by the invention, panalarm reports alarm procedure, be illustrated in figure 3 panalarm in an a kind of key warning system provided by the invention and report the process flow diagram of the embodiment of alarm procedure, as shown in Figure 3, this process comprises:
Step 101: user at some in emergency circumstances, initiates " emergency alarm " by the alarm button of panalarm, system creates a new alert (Alarm);
Step 102: alert is reported to management platform, after management platform receives this warning message, replys acknowledge message (200OK), represents and have received this warning message;
Step 103: management platform according to the scheduling strategy of current management platform (if pending alert number is greater than the person of receiving a crime report number * 3, think " system is busy "), judge whether that available free seat is to process this alert, if all seats are all in busy state in management platform, be directly enter step 104, otherwise enter into step 105;
Step 104: management platform replys " seat is busy " state to equipment, after panalarm receives this instruction, prompting user " current system is busy, please tries after a while again ", enters into step 109;
Step 105: management platform replys " attending a banquet the free time " state to equipment, state that panalarm enters " wait is received a crime report ", and the alert of correspondence is transmitted to corresponding subscription client by management platform;
Step 106: equipment state is changed to " in warning " by " in the free time " after receiving seat state reporting instruction by panalarm, and reporting equipment Status Change request is to management platform;
Step 107: management platform is transmitted to corresponding subscription client after receiving the equipment state change request from equipment;
Step 108: after client receives alert and equipment state alteration command, more new state and showing interface;
Step 109: warning report flow terminates.
Guarantee under the network environment of complexity, after panalarm produces and reports to the police, alert can be reported to client to show normally.
Embodiment three
Embodiment three provided by the invention is the embodiment that in an a kind of key warning system provided by the invention, panalarm repeats to report the processing procedure of alert, be illustrated in figure 4 panalarm in an a kind of key warning system provided by the invention and repeat to report the process flow diagram of the embodiment of the processing procedure of alert, as shown in Figure 4, this process comprises:
Step 201: at some in emergency circumstances, initiate " emergency alarm " by panalarm alarm button, system creates a new alert (Alarm) to user;
Step 202: alert is reported to management platform, after management platform receives this warning message, reply acknowledge message (200OK), but break down due to Network Abnormal or module, panalarm does not receive this response message normally;
Step 203: panalarm, when not receiving response message, repeats to report this alert;
Step 204: when management platform receives repetition alert, opens strobe utility, does not carry out the forwarding of alert;
Step 205: when client receives repetition alert, opens strobe utility, does not carry out the display of alert;
Step 206: alert repeats report flow to be terminated.
Guarantee that, when network is bad, alert can not produce repetition alert while normally reporting.
Embodiment four
Embodiment four provided by the invention is the embodiment entering into the process of receiving a crime report after client receives alert in an a kind of key warning system provided by the invention, be illustrated in figure 5 client in an a kind of key warning system provided by the invention to receive a crime report the process flow diagram of embodiment of process, as shown in Figure 5, this process comprises:
Step 401: client initiates the request of receiving a crime report, and sets up video link and voice frequency link simultaneously, realizes associating of alert and link by alert unique identification (AlarmID);
Step 402: management platform receives the message of receiving a crime report from client, the panalarm alert of notice correspondence is processed;
Step 403: management platform forwards the request of video link and voice frequency link establishment to panalarm;
Step 404: panalarm sets up video link and voice frequency link, state is become " in intercommunication " from " in warning ", and reporting equipment Status Change request is simultaneously to management platform;
Step 405: after management platform receives the equipment state change request reported from panalarm, be transmitted to corresponding subscription client, client is new state more;
Step 406: after client has been received a crime report, needed hanging up of alert, client initiates hang-up request to management platform;
Step 407: management platform forwards hang-up request to panalarm, after panalarm receives hang-up request, reclaim video link and voice frequency link, state is changed to " free time " by " in intercommunication ", and reporting equipment Status Change request is simultaneously to management platform;
Step 408: after management platform receives the equipment state change request reported from panalarm, be transmitted to corresponding subscription client, client is new state more, and flow process of receiving a crime report terminates.
After guaranteeing that alert normally reports, alert can be ensured to alarm status in other clients simultaneously by normally receiving a crime report synchronous.
Embodiment five
Embodiment five provided by the invention is the embodiment of the processing procedure in an a kind of key warning system provided by the invention under timeout case, be illustrated in figure 6 client in an a kind of key warning system provided by the invention to receive a crime report the process flow diagram of embodiment of process, as shown in Figure 6, during time-out of reporting to the police, step is as follows:
Step 501: panalarm is after warning, in a period of time, (being 60s under normal circumstances) alert is not all received a crime report, panalarm thinks that alert is overtime, send alert Status Change request to management platform, panalarm state is become " free time " from " in alarm " simultaneously, and transmitting apparatus Status Change request is to management platform;
Step 502: after management platform receives alert Status Change request, reclaim resource corresponding to alert and upgrade the state of alert, receiving after the equipment state reported from panalarm changes request, be transmitted to corresponding subscription client, client is new state more, and after alert time-out, resource reclaim is complete.
During time-out of receiving a crime report, step is as follows:
Step 601: after alert is received a crime report, video link and voice frequency link is established between panalarm and management platform, if cause equipment Inspection media link time-out (realizing by detecting RTCP) for some reason, equipment thinks that alert is overtime, send alert Status Change request to management platform, the state of panalarm is become " free time " from " in intercommunication " simultaneously, and transmitting apparatus Status Change request is to management platform.
Step 602: after management platform receives alert Status Change request, reclaim resource corresponding to alert and upgrade the state of alert, receiving after the equipment state reported from panalarm changes request, be transmitted to corresponding subscription client, client is new state more, and after alert time-out, resource reclaim is complete.
After guaranteeing that alert normally reports, owing to not receive a crime report normally or module breaks down, cause when interrupting appears in the process of dealing with emergencies and dangerous situations, resource can rationally be reclaimed, and the state of each network element of platform can keep synchronous simultaneously.
Alert time-out mainly produces in above several situation:
1, panalarm is in warning (after alert reports, do not received a crime report, belong to normal time-out, be defaulted as 60s), receive a crime report in (and the media link between platform detect time-out and RTCP time-out) think alert time-out, equipment sends overtime instruction to management platform, notice alert is overtime, sends panalarm Status Change instruction, state of updating the equipment simultaneously.
2, CMS thinks that link is overtime, generally because client, equipment end cause alert not to be disposed normally extremely, at 180s, server can think that alert is overtime, upgrade alert state, notify client and panalarm simultaneously, after panalarm receives overtime instruction, transmitting apparatus Status Change instruction is to management platform, state of updating the equipment.
3, CMS is for being in the client in receiving a crime report and warning, if phenomenons such as going offline, restart has appearred in a side in the process of receiving a crime report, server needs alert to be set to time-out, notifies client and panalarm more new state simultaneously.
4, client think alert time-out time, report management platform (client thinks that the situation of alert time-out is generally limited in 10 minutes, can open during the general network failure between platform and client of client timeout mechanism).
Normal alert timeout treatment flow process is as follows:
First alarm host machine sends the instruction (ALARM_NOTIFY) of reporting to the police to management platform; Timing sends warning session continuity instruction (ALARM_HEARTBEAT) to management platform, and carries session effective time; If the person of receiving a crime report does not receive a crime report, front end initiatively sends overtime instruction (ALARM_TIMEOUT).
Abnormal alert timeout treatment flow process is as follows: first alarm host machine sends the instruction (ALARM_NOTIFY) of reporting to the police to management platform; Timing sends warning session continuity instruction (ALARM_HEARTBEAT) to management platform, and carries session effective time; If the person of receiving a crime report does not receive a crime report, front end initiatively sends overtime instruction (ALARM_TIMEOUT), but management platform does not receive.Management platform detects in several sessions and does not receive ALARM_HEARTBEAT, thinks session timeout.
In above several situation, once alert state changes, if panalarm thinks that alert is overtime, adopt ALARM_STATUS instruction notification management platform, management platform is broadcast to corresponding client and changes alert state, panalarm needs transmitting apparatus Status Change instruction to management platform simultaneously, state of updating the equipment; If management platform is thought adopt alert time-out ALARM_STATUS instruction notification client and front end, upgrade alert state, panalarm is after the instruction receiving alert time-out, and stop link, transmitting apparatus Status Change instruction is to management platform; If client is thought alert time-out adopt ALARM_STATUS instruction to report alert time-out to management platform, management platform notifies other client and front end, upgrade alert state, equipment is after the instruction receiving alert time-out, and stop link, transmitting apparatus Status Change instruction is to management platform.
Owing to needing to realize the continuity (if once report to the police namely will time-out for certain, user can continue session by alarm button again) of warning session, therefore the chronograph mechanism of management platform needs to be as the criterion with the time of heartbeat of finally reporting to the police.
Embodiment six
Embodiment six provided by the invention is the embodiment that in an a kind of key warning system provided by the invention, client initiates the process of alarm, be illustrated in figure 7 client in an a kind of key warning system provided by the invention to receive a crime report the process flow diagram of embodiment of process, as shown in Figure 7, during time-out of reporting to the police, step is as follows:
" in alarm " is divided into following step to realize:
Step 701: client is initiated to draw alert request.
Step 702: management platform receives draws alert request from client, is transmitted to corresponding panalarm.
Step 70: panalarm receives and draws alert request from management platform, and state was become " in alarm " from " in the free time ", reporting equipment Status Change request is simultaneously to management platform.
Step 704: after management platform receives the equipment state change request reported from panalarm, be transmitted to corresponding subscription client, client is new state more.
Step 705: after success that client " draws alarm ", timed sending alarm maintains request, and the instruction of correspondence is transmitted to panalarm by management platform.
Step 706: when panalarm is in " in alarm ", if panalarm does not all receive alarm and maintains request in setting-up time, think that alarm is overtime, alarm is interrupted, equipment state is become " in the free time " from " in alarm ", reporting equipment Status Change request simultaneously, to management platform, performs step 709; If the alarm that panalarm can receive normally from client maintains request, the alarm of sounding that equipment will continue, perform step 707.
Step 707: when client is initiatively initiated to stop alert request, management platform receives the stopping alert request from client, is transmitted to corresponding panalarm, after panalarm receives the stopping alert request from management platform, performs step 708.
Step 708: alarm is interrupted, and panalarm state is become " in the free time " from " in alarm ", reporting equipment Status Change request simultaneously, to management platform, draws alarm flow process to terminate.
After client draws alarm, the reason such as to exit or network is bad because module is abnormal, equipment does not normally receive the message stopping alarm, and cause panalarm to be in alarm, when alarm cannot stop, this process can guarantee the normal release of resource always.
Those of ordinary skill in the art it is also understood that, the all or part of step realized in above-described embodiment method is that the hardware that can carry out instruction relevant by program has come, described program can be stored in computer read/write memory medium, described storage medium, comprises ROM/RAM, disk, CD etc.
The foregoing is only preferred embodiment of the present invention, not in order to limit the present invention, all any amendments done within the spirit and principles in the present invention, equivalent replacement and improvement etc., all should be included within protection scope of the present invention.
Claims (10)
1. a key warning system, is characterized in that, a described key warning system comprises: panalarm, management platform and client;
Described management platform, after the warning message receiving the transmission of described panalarm, to described panalarm feeding back response information, sends alert information to the described client of correspondence;
Described client, after receiving alert information, to described management platform feeding back response information, is initiated the request of receiving a crime report, is set up video link and voice frequency link with described panalarm.
2. a key warning system as claimed in claim 1, is characterized in that, when after described panalarm sends warning message, described management platform does not reply response message in setting-up time, described panalarm has retransmission mechanism;
Described management platform is not when after alert is transmitted to client, described management platform receives the response message from described client in setting-up time, and described management platform has retransmission mechanism;
Described management platform and described client are provided with strobe utility, carry alert unique identification field during described panalarm report and alarm, verify when described management platform receives alert, receive the alert of same mark if having, then alert is filtered, do not carry out the forwarding of alert; When described client receives repetition alert, open strobe utility, do not carry out the display of alert.
3. a key warning system as claimed in claim 1, it is characterized in that, described management platform receive described panalarm send warning message and after described panalarm feeding back response information, according to arrange scheduling strategy judge whether that available free seat processes described alert:
If judge currently do not have idle seat to process this alert, reply " seat is busy " state to described panalarm, terminate this warning after described panalarm prompting user " current system is busy, please tries after a while again " and report process;
If judge that current available free seat processes described alert, reply " seat is idle " state to described panalarm, and described alert is transmitted to corresponding described client.
4. a key warning system as claimed in claim 1, is characterized in that, described client sets up video link and voice frequency link after initiating the request of receiving a crime report, and realizes associating of described alert and link by alert unique identification;
Described management platform notifies that described panalarm alert is processed after receiving the request of receiving a crime report of described client, and forwards request that video link and voice frequency link create to described panalarm;
Described panalarm sets up video link and voice frequency link after receiving described video link and voice frequency link request to create.
5. a key warning system as claimed in claim 1, it is characterized in that, described client the completes alert process hung up after having received a crime report is: described client initiates hang-up request to described management platform, described management platform forwards hang-up request to described panalarm, after described panalarm receives hang-up request, reclaim video link and voice frequency link.
6. a key warning system as claimed in claim 1, is characterized in that, described panalarm and described management platform and described client real-time update status information of equipment, and the status information of described panalarm comprises: in the free time, report to the police in and in intercommunication;
Described panalarm is after " seat is idle " the state reporting request receiving the reply of described management platform, and its state was changed to " in warning " by " in the free time ";
After described panalarm sets up video link and voice frequency link, its state is changed to " in intercommunication " by " in warning ";
After described panalarm reclaims video link and voice frequency link, its state is changed to " in the free time " by " in intercommunication ";
When described panalarm occurs receiving a crime report time-out in the process of receiving a crime report, its state is changed to " in the free time " by " in intercommunication ".
7. a key warning system as claimed in claim 6, is characterized in that,
While described panalarm Status Change, described management platform is given in reporting equipment Status Change request; After described management platform receives the equipment state change request reported from panalarm, be transmitted to corresponding subscription client, client is new state more.
8. a key warning system as claimed in claim 6, is characterized in that, the state of described panalarm also comprises " in alarm ", and when described client draws alarm, the Status Change of described panalarm is " in alarm " state:
Described client is initiated to draw alert request to described management platform;
Described management platform receive from described client draw alert request after, be transmitted to corresponding described panalarm;
Described panalarm receive from described management platform draw alert request after, state was changed to " in alarm " by " in the free time ", and described management platform is given in simultaneously reporting equipment Status Change request;
Described management platform is transmitted to corresponding subscription client, described client more new state after receiving the equipment state change request reported from panalarm;
After described client draws alarm success, timed sending alarm maintains request, and the instruction of correspondence is transmitted to described panalarm by described management platform.
9. a key warning system as claimed in claim 8, is characterized in that,
After described management platform receives the stopping alert request from client, be transmitted to corresponding described panalarm, when described panalarm receives the stopping alert request from described management platform, alarm is interrupted, described panalarm state is changed to " in the free time " by " in alarm ", described management platform is given in reporting equipment Status Change request simultaneously, after described management platform receives the equipment state change request reported from panalarm, be transmitted to corresponding subscription client, described client more new state.
10. a key warning system as claimed in claim 8, it is characterized in that, if described panalarm does not receive alarm and maintains request in setting-up time, alarm is interrupted, described panalarm state is changed to " in the free time " by " in alarm ", and described management platform is given in reporting equipment Status Change request simultaneously, after described management platform receives the equipment state change request reported from panalarm, be transmitted to corresponding subscription client, described client more new state.
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