CN105391588B - A kind of diagnostic method and device of network failure - Google Patents
A kind of diagnostic method and device of network failure Download PDFInfo
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Abstract
The invention discloses a kind of diagnostic method of network failure and devices, are related to technical field of communication network.In order to solve the problems, such as it is existing in the prior art can not effective diagnostic network failure and invent.Wherein, this method comprises: receiving the user information of user's input；According to the user information, the first system and second system, it is determined whether there are large area network failures；If there is no large area network failure, then according to user information and third system, it is determined whether there are user authentication and configuration information failures；If there is no user authentication and configuration information failure, then access device fault diagnosis, link failure diagnosis and terminal equipment failure diagnosis are carried out respectively.The present invention applies during diagnostic network failure.
Description
Technical field
The present invention relates to technical field of communication network more particularly to the diagnostic methods and device of a kind of network failure.
Background technique
Currently, type of business, device type, network technology are further diversified, Chinese broadband network forms straight with optical fiber
It is connected to family (Fiber To The Home, FTTH), (fiber to the floor, Fiber to The Building, FTTB+X) and copper
Hybrid architecture based on cable, and it is increasingly complicated.In order to adapt to the network of current complexity, how efficient network resource administration, subtract
Light O&M, maintenance personnel's pressure, efficiently, quickly, accurately carry out network fault diagnosis work, be asking of needing urgently to solve
Topic.
Summary of the invention
The present invention provides the diagnostic method and device of a kind of network failure, can be carried out effectively network fault diagnosis.
In a first aspect, the embodiment of the invention provides a kind of diagnostic methods of network failure, comprising:
Receive the user information of user's input；
According to the user information, the first system and second system, it is determined whether there are large area network failures；
If there is no large area network failure, then according to the user information and third system, it is determined whether exist
User authentication and configuration information failure；
If there is no user authentication and configuration information failure, then access device fault diagnosis, link failure are carried out respectively
Diagnosis and terminal equipment failure diagnosis.
Second aspect, the embodiment of the invention provides a kind of diagnostic devices of network failure, comprising:
Receiving module, for receiving the user information of user's input；
Processing module, for according to the user information, the first system and second system, it is determined whether there are large area nets
Network failure；
When large area network failure is not present, according to the user information and third system, it is determined whether there are use
Family certification and configuration information failure；
When user authentication and configuration information failure is not present, access device fault diagnosis is carried out respectively, link failure is examined
The diagnosis of disconnected and terminal equipment failure.
The diagnostic method and device of network failure provided in an embodiment of the present invention are taken after first intra-office after not in the know, first entirety
The Diagnostic Strategy of part, namely first successively diagnosis whether there is large area network failure and user authentication and configuration information event
The intra-offices failures such as barrier；When above-mentioned failure is not present, then access device failure, link failure diagnosis and terminal device are carried out respectively
The fault diagnosis not in the know such as fault diagnosis.In this way, preferentially diagnosing intra-office failure, then diagnose the access offices such as net and user side terminal device
Outer failure can be realized the effective position and processing of failure.
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below
There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this
Some embodiments of invention for those of ordinary skill in the art without creative efforts, can be with
It obtains other drawings based on these drawings.
Fig. 1 is the flow diagram of the diagnostic method of network failure provided in an embodiment of the present invention；
Fig. 2 is the flow diagram provided in an embodiment of the present invention for carrying out access device fault diagnosis；
Fig. 3 is the flow diagram provided in an embodiment of the present invention for carrying out link failure diagnosis；
Fig. 4 is the schematic diagram of the diagnostic device of network failure provided in an embodiment of the present invention.
Specific embodiment
Below in conjunction with the attached drawing in the present embodiment, the technical solution in the present embodiment is clearly and completely described,
Obviously, described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.Based in the present invention
Embodiment, every other embodiment obtained by those of ordinary skill in the art without making creative efforts, all
Belong to the scope of protection of the invention.
In order to implement network fault diagnosis method provided in an embodiment of the present invention, the embodiment of the invention provides one kind to be based on
Application program (Application, APP) client of mobile terminal.The APP client is with the comprehensive warning system of telecom operators
Based on multiple systems such as system, Access Network-Network Management System, terminal management system, AAA platform, comprehensive accounting system, pass through integration
Multiple system datas, cooperate sorts of systems function, mainly provides fault diagnosis relevant to business and supporting, synthesis is looked into
The functions such as inquiry, workform management, data analysis, extend to mobile phone terminal from the end PC for the network supporting system.
The embodiment of the invention provides a kind of method of network fault diagnosis, the executing subject of this method is positioned at mobile phone etc.
Application program (Application, APP) on user equipment.As shown in Figure 1, comprising:
101: receiving the user information of user's input.
Wherein, which can be the wide-band-message for network failure occur, such as: the broadband account of user.
102: according to the user information, the first system and second system, it is determined whether there are large area network failures.
Wherein, the first system is comprehensive warning system, for inquiring the corresponding alarm type of broadband account of user
With alarm grade etc.；The second system is terminal management system, for inquire the user port state of terminal, the SOT state of termination,
Receive power and transmission power etc..
During the specific implementation of this step, it can be realized by following 3 steps, specifically:
The user information is inputted the first system by step 1, exports first network information set.
Wherein, alarm type and alarm grade are included at least in the first network information set.The use of the first system
Process can be expressed by the following table 1, and " information requirement " in table 1 illustrates the effect of the first system；" function input in table 1
Parameter " illustrates the input information of the first system；" fuction output parameter " in table 1 illustrates the output information of the first system,
It is equivalent to first network information set signified in this step.
Table 1
The user information is inputted second system by step 2, exports the second network information set.
Wherein, the SOT state of termination is included at least in second network information set, user port state, receives power and hair
Send power etc..The use process of second system can be expressed by the following table 2, and " information requirement " in table 2 illustrates second system
Effect；" function input parameter " in table 2 illustrates the input information of second system；" fuction output parameter " table in table 2
The output information for having shown second system is equivalent to the second network information set signified in this step.
Table 2
Step 3 compares the first network information set and first network information table.
Wherein, the first network information table includes that at least one target alarms type and each target alarms type are corresponding
Alarm grade threshold, specific implementation form is as shown in following table table 3.
Table 3
| Alarm type | Alert grade threshold |
| Target alarms Class1 | Grade 3 |
| Target alarms type 2 | Grade 2 |
| Target alarms type 3 | Grade 2 |
Step 4 compares second network information set and the second network information table.
Wherein, second network information table includes the SOT state of termination, user port state, receives power bracket and send function
Rate range, specific implementation form is as shown in following table table 4.
Table 4
Step 5, according to comparison result, when comparison result belong to one of following situations or it is a variety of when, determine exist it is big
Area network failure.
Situation 1: the alarm type in first network information set belongs to the target alarms type in first network information table
And the alarm grade in the first network information set is greater than corresponding alarm grade threshold in first network information table.
Illustratively, in conjunction with table 1 and table 3, when the alarm type in table 1 belongs to the target alarms Class1 in table 3, and table 1
In alarm grade when being greater than the corresponding grade 3 of target alarms type in table 3, it is believed that belong to the situation 1.
Situation 2: when the SOT state of termination or user port shape in the second network information set and second network information table
State exists different.
Illustratively, in conjunction with table 2 and table 4, when the SOT state of termination exported in table 2 is different from the terminal statement in table 4, belong to
In the situation.
Situation 3: when the not reception function in second network information table of the reception power in the second network information set
Rate range.
Illustratively, in conjunction with table 2 and table 4, when the reception power in table 2 is not in table 4 in signified reception power bracket
When, belong to the situation.
Situation 4: when the not transmission function in second network information table of the transmission power in the second network information set
Rate range.
Illustratively, in conjunction with table 2 and table 4, when the transmission power in table 2 is not in table 4 in signified transmission power bracket
When, belong to the situation.
It should be noted that the execution of above-mentioned steps 1 and step 2 has no sequencing, can successively execute, it can also be same
Shi Zhihang；The execution of step 3 and step 4 equally has no sequencing, can successively execute, also may be performed simultaneously.
If there is large area network failure, then following step 1031 is executed.If there is no large area network failure, then
Following step 1032 is executed to continue diagnosis with the presence or absence of user authentication and configuration information failure.
1031: display reminding information.
Wherein, the prompt information may include network fault diagnosis result and advisory information.Such as: network failure is examined
Disconnected result: there are wide-area failures；Treatment advice: timely worksheet processing is asked to handle.
1032: according to the user information and third system, it is determined whether there are user authentication and configuration information failures.
Wherein, third system is AAA plateform system, which is capable of providing the essential information of user, including with
Family state, on-line time, configured bandwidth, certification access Bras IP address, vlan information etc..The use process of third system can
It is expressed by following table table 5, " information requirement " in table 5 illustrates the effect of third system；" function input parameter " in table 5
Illustrate the input information of third system；" fuction output parameter " in table 5 illustrates the output information of third system.
Table 5
The specific implementation process of this step and the realization process of step 102 are similar.It is input with user information, by third
After the query processing of system, exportable User Status, whether user is online, on-line time, certification access Bras IP address, matches
Set the information relevant to user authentication and configuration such as bandwidth and vlan information.Then by the information exported after inquiry and user
Certification access Bras IP address, configured bandwidth or vlan information when authenticating and configuring correct etc. are compared, it is determined whether
There are user authentication and configuration information failures.
If there is user authentication and configuration information failure, then following step 1041 is executed；Otherwise, following steps are executed side by side
Rapid 1042 to 1044.
1041: display diagnosis.
Wherein, which can be certification access Bras IP address mistake, vlan information mistake or configured bandwidth
Mistake etc..
1042: carrying out access device fault diagnosis.
Wherein, when accessing net in a manner of soft exchange, signified access device mainly includes optical line terminal in this step
(Optical Line Terminal, OLT) equipment, optical network unit (Optical Network Unit, ONU) equipment etc.；When
When accessing net with local area network (Local Area Network, LAN) access way or with copper cable access way, signified access is set
Standby includes access-layer switch (Access Layer Switch), digital subscriber line access multiplex (Digital
Subscriber Line Access Multiplexer, DSLAM), the equipment such as modem (Modem).
1043: carrying out link failure diagnosis.
Wherein, when accessing net is optical access network, signified link includes soft exchange link in this step, such as: OLT with
Optical fiber link etc. between ONU.
When accessing net is LAN or DSLAM access net, signified link is user terminal MODEM and DSLAM in this step
Equipment or with the copper cable route of inter-exchange etc.
1044: carrying out terminal equipment failure diagnosis.
Signified terminal device is mainly the equipment of user side in this step, such as: when accessing net is optical access network, institute
The terminal device of finger is the user equipment being connected with ONU equipment.
The diagnostic method of network failure provided in an embodiment of the present invention is taken local after not in the know, first entirety after first intra-office
Diagnostic Strategy, namely first successively diagnosis whether there is large area network failure and the offices such as user authentication and configuration information failure
Internal fault；When above-mentioned failure is not present, then access device failure, link failure diagnosis and terminal equipment failure are carried out respectively and is examined
The fault diagnosis not in the know such as disconnected.In this way, preferentially diagnosing intra-office failure, then diagnose the event not in the know of access net and user side terminal device etc.
Barrier, can be realized the effective position and processing of failure.
During the specific implementation of step 1042, the progress access device fault diagnosis, as shown in Figure 2, comprising:
201: according to user information, second system and the 4th system, inquiring access style.
Wherein, second system is terminal management system as described above, the user saved in the system, access style
Predominantly optical fiber directly arrives family (Fiber To The Home, FTTH).Thus, when inquiring access style, can preferentially inquire
Second system shows that the access style of user may be other access styles when in second system without saving user information.
In this way, can be confirmed by the 4th system of inquiry in the access style for further determining that user.
4th system is Access Network-Network Management System, and it comprises the states of each port of access device, DSL line quality
Deng.
The use process of 4th system can be expressed by the following table 6, and " information requirement " in table 6 illustrates the 4th system
Effect；" function input parameter " in table 6 illustrates the input information of the 4th system；" fuction output parameter " in table 6 indicates
The output information of 4th system.
Table 6
When the access style is that optical fiber directly arrives family (Fiber To The Home, FTTH), following step is executed
202；When access style is fiber to the floor (Fiber To The Building, FTTB), following step 203 is executed；When connecing
Enter type be LAN when, execute following step 204；When access style is DSLAM, following step 205 is executed.
202: judging whether optical line terminal OLT device port state is normal.
If the OLT device port status is normal, following step 2021 is executed.If OLT device port shape
State is abnormal, then executes following step 2022.
2021: whether the second line of a couplet port for judging that each and terminal device of the OLT device is connect is normal, and shows diagnosis
Conclusion.
Such as: when the second line of a couplet port that each and terminal device of OLT device is connect is normal, the test result of display can be with
Are as follows: terminal equipment side is temporarily without exception.
When the second line of a couplet port exception that each and terminal device of OLT device is connect, the test result of display can for
Under several situations:
Situation 1: conclusion: terminal is offline.Treatment advice: please check whether terminal connection is normal.
Situation 2: conclusion: terminal prot is abnormal.Treatment advice: vehicle and processing terminal port please be examine.
Situation 3: conclusion: terminal light decay is not up to standard.Treatment advice: it please check and renovate optical fiber.
2022: display diagnosis and treatment advice.
Illustratively, diagnosis are as follows: OLT device passive optical-fiber network (Passive Optical Network,
PON) port operating status is down.Treatment advice are as follows: user can self check and handle the port PON of OLT device.
203: judging whether the OLT device port status is normal.
If abnormal, following step 2031 is executed；If normal, following step 2032 is executed.
2031: display diagnosis and treatment advice.
Such as: diagnosis is that PON mouthfuls of operating statuses of OLT are down.Treatment advice are as follows: please check and handle OLT PON
Mouthful.
2032: whether detection ONU equipment second line of a couplet port status is normal.
If ONU equipment second line of a couplet port status is normal, the conclusion shown is that ONU equipment port is normal.If ONU equipment
Port is abnormal, then checks for illegal ONU.
If there is illegal ONU, then show that there are the conclusion of illegal ONU and treatment advices.
If there is no illegal ONU, then the conclusion of ONU end mouth state down is shown, and provide treatment advice.
204: judging whether the local network LAN port of access device is normal.
If normal, the normal conclusion of LAN port is shown；If abnormal, the knot of LAN port abnormal state is provided
By, and provide treatment advice.
205: judging whether the port DSLAM of access device is normal.
If normal, the normal conclusion in the port DSLAM is shown；If abnormal, it is abnormal to provide DSLAM port status
Conclusion, and provide treatment advice.
It should be noted that can preferentially inquire whether access style is FTTH and executes a system after executing the step 201
The deterministic process of column；When access style is not FTTH, further inquire whether access style is FTTB and executes a system
The deterministic process of column；When access style is not FTTB, whether re-inspection access style is LAN and executes and a series of judged
Journey；When access style is not LAN, whether re-inspection access style is DSLAM and executes a series of deterministic processes.
During the specific implementation of step 1043, the progress link failure diagnosis, as shown in figure 3, specifically including:
301: according to the user information, second system and the 4th system, inquiring access style.
Wherein, second system is terminal management system, shown in specific implementation form table table 2 as above.
4th system is Access Network-Network Management System, shown in specific implementation form table table 6 as above.
It can refer to step 201 using the process of second system and the 4th system queries access style.
If the access style is FTTH, following step 302 is executed；If the access style is FTTB, hold
Row following step 303；If the access style is LAN or DSLAM, following step 304 is executed.
302: judging whether soft exchange link is normal.
Wherein, the soft exchange link of this step meaning is when accessing net is optical access network, between each optical element
Connecting link, such as: the optical fiber link of (including optical splitter) between OLT and ONU.
If soft exchange link is normal, the normal conclusion of access link quality is shown.If soft exchange link is abnormal,
It then shows soft exchange link-quality conclusion not up to standard, and provides inspection and administer the treatment advice of optical link.
303: judging whether soft exchange link is normal.
If the soft exchange link is normal, following step 304 is executed.If soft exchange link is abnormal, provide
Soft exchange link conclusion not up to standard, and provide inspection and administer the treatment advice of optical link.
304: judging whether physics line attachment is normal.
Route of the signified physics line attachment between ONU to family MODEM, predominantly copper cable etc. in this step.
If normal, the normal conclusion of line attachment is shown.If abnormal, the abnormal conclusion of route is shown,
And it provides inspection and administers the treatment advice of line attachment.
As the supplement of the above method, execute above-mentioned steps 102 " it is described according to the user information, the first system and
Second system, it is determined whether there are large area network failures ", before, the method, further includes:
According to the user information and the 5th system, whether correct the user information is checked.
Wherein, the 5th system is comprehensive accounting system, which is capable of providing the essential information of user, is wrapped
Include consumer products information, User Status etc..The use process of 5th system can be expressed by the following table 7, " the information need in table 7
Ask " illustrate the effect of the 5th system；" function input parameter " in table 7 illustrates the input information of the 5th system；In table 7
" fuction output parameter " illustrates the output information of the 5th system.
Table 7
By inquiring the 5th system, consumer products information, user location can be exported using user information as input
Domain, user's signing bandwidth etc., whether the user information that can check user's input is correct.
It should be noted that can preferentially inquire whether access style is FTTH and executes a system when executing the step 301
The deterministic process of column；When access style is not FTTH, further inquire whether access style is FTTB and executes a system
The deterministic process of column；When access style is not FTTB, whether re-inspection access style is LAN and executes and a series of judged
Journey；When access style is not LAN, whether re-inspection access style is DSLAM and executes a series of deterministic processes.
The realization of diagnostic method as network failure provided in an embodiment of the present invention, the embodiment of the invention also provides one
The diagnostic device of kind network failure, as shown in Figure 4, comprising:
Receiving module 401, for receiving the user information of user's input.
Processing module 402, for according to the user information, the first system and second system, it is determined whether there are big faces
Product network failure；
When large area network failure is not present, according to the user information and third system, it is determined whether there are use
Family certification and configuration information failure；
When user authentication and configuration information failure is not present, access device fault diagnosis is carried out respectively, link failure is examined
The diagnosis of disconnected and terminal equipment failure.
Further, the processing module 402, is specifically used for:
According to user information, second system and the 4th system, access style is inquired；
When the access style is that optical fiber directly arrives family FTTH, judge that optical line terminal OLT device port state is
It is no normal；When the OLT device port status is normal, the second line of a couplet that each and terminal device of the OLT device is connect is judged
Whether port is normal；
When the access style is fiber to the floor FTTB, judge whether the OLT device port status is normal；
When the access style is LAN, judge whether the local network LAN port of access device is normal；
When the access style is digital subscriber line access multiplex DSLAM, the port DSLAM of access device is judged
It is whether normal.
Further, the processing module 402, is specifically used for:
According to the user information, second system and the 4th system, access style is inquired；
When the access style is FTTH, judge whether soft exchange link is normal；
When the access style be FTTB when, first determine whether soft exchange link normal, when the soft exchange link just
Chang Shi judges whether physics line attachment is normal；
When the access style is LAN or DSLAM, judge whether physics line attachment is normal.
Further, the processing module 402, is specifically used for:
The user information is inputted into the first system, exports first network information set, the first network information set
In include at least alarm type and alarm grade；
The user information is inputted into second system, exports the second network information set, second network information set
In include at least the SOT state of termination, user port state, receive power and send power；
The first network information set and first network information table are compared, the first network information table includes at least
One target alarms type and the corresponding alarm grade threshold of each target alarms type；
Second network information set and the second network information table are compared, second network information table includes terminal
State, user port state receive power bracket and send power bracket；
When the alarm type in first network information set belongs to the target alarms type in first network information table and institute
When stating the alarm grade threshold that alarm grade in first network information set is greater than in first network information table, or when the second net
Network information aggregate and the SOT state of termination or user port state presence difference in second network information table, or when the second network
Reception power in the information aggregate not reception power bracket in second network information table or when the second network information collection
When transmission power bracket not in second network information table of transmission power in conjunction, determine there are large area network therefore
Barrier.
Further, the processing module 402, is also used to:
According to the user information and the 5th system, whether correct the user information is checked.
The diagnostic device of network failure provided in an embodiment of the present invention is taken local after not in the know, first entirety after first intra-office
Diagnostic Strategy, namely first successively diagnosis whether there is large area network failure and the offices such as user authentication and configuration information failure
Internal fault；When above-mentioned failure is not present, then access device failure, link failure diagnosis and terminal equipment failure are carried out respectively and is examined
The fault diagnosis not in the know such as disconnected.In this way, preferentially diagnosing intra-office failure, then diagnose the event not in the know of access net and user side terminal device etc.
Barrier, can be realized the effective position and processing of failure.
Through the above description of the embodiments, it is apparent to those skilled in the art that the present invention can borrow
Help software that the mode of required common hardware is added to realize, naturally it is also possible to which the former is more preferably by hardware, but in many cases
Embodiment.Based on this understanding, the portion that technical solution of the present invention substantially in other words contributes to the prior art
Dividing can be embodied in the form of software products, which stores in a readable storage medium, such as count
The floppy disk of calculation machine, hard disk or CD etc., including some instructions are used so that computer equipment (it can be personal computer,
Server or the network equipment etc.) execute method described in each embodiment of the present invention.
The above description is merely a specific embodiment, but scope of protection of the present invention is not limited thereto, any
Those familiar with the art in the technical scope disclosed by the present invention, can easily think of the change or the replacement, and should all contain
Lid is within protection scope of the present invention.
Claims (10)
1. a kind of diagnostic method of network failure characterized by comprising
Receive the user information of user's input；
According to the user information, the first system and second system, it is determined whether there are large area network failures；
If there is no large area network failure, then according to the user information and third system, it is determined whether there are users
Certification and configuration information failure；
If there is no user authentication and configuration information failure, then access device fault diagnosis, link failure diagnosis are carried out respectively
It is diagnosed with terminal equipment failure；
The first system is comprehensive warning system；
The second system is terminal management system；
The third system is AAA plateform system.
2. the diagnostic method of network failure according to claim 1, which is characterized in that the progress access device failure is examined
It is disconnected, comprising:
According to user information, second system and the 4th system, access style is inquired, the 4th system is Access Network Administration system
System；
If the access style is that optical fiber directly arrives family FTTH, whether optical line terminal OLT device port state is judged
Normally；If the OLT device port status is normal, the second line of a couplet that each and terminal device of the OLT device is connect is judged
Whether port is normal；
If the access style is fiber to the floor FTTB, judge whether the OLT device port status is normal；
If the access style is LAN, judge whether the local network LAN port of access device is normal；
If the access style is digital subscriber line access multiplex DSLAM, judge that the port DSLAM of access device is
It is no normal.
3. the diagnostic method of network failure according to claim 1, which is characterized in that the progress link failure diagnosis,
It specifically includes:
According to the user information, second system and the 4th system, access style is inquired, the 4th system is access net net
Guard system；
If the access style is FTTH, judge whether soft exchange link is normal；
If the access style is FTTB, first determine whether soft exchange link is normal, if the soft exchange link is just
Often, then judge whether physics line attachment is normal；
If the access style is LAN or DSLAM, judge whether physics line attachment is normal.
4. the diagnostic method of network failure according to claim 1, which is characterized in that it is described according to the user information,
The first system and second system, it is determined whether there are large area network failures, specifically include:
The user information is inputted into the first system, exports first network information set, in the first network information set extremely
It less include alarm type and alarm grade；
The user information is inputted into second system, exports the second network information set, in second network information set extremely
Less include the SOT state of termination, user port state, receive power and send power；
The first network information set and first network information table are compared, the first network information table includes at least one
Target alarms type and the corresponding alarm grade threshold of each target alarms type；
Second network information set and the second network information table are compared, second network information table includes terminal shape
State, user port state receive power bracket and send power bracket；
When the alarm type in first network information set belongs to the target alarms type in first network information table and described
When alarm grade in one network information set is greater than the alarm grade threshold in first network information table, or when the second network is believed
There is difference in the SOT state of termination or user port state ceased in set and second network information table, or work as second network information
Reception power in set is not in the reception power bracket in second network information table or when in the second network information set
Transmission power bracket of the transmission power not in second network information table when, determine that there are large area network failures.
5. the diagnostic method of network failure according to any one of claims 1 to 4, which is characterized in that described according to
User information, the first system and second system, it is determined whether there are large area network failures, before, the method, further includes:
According to the user information and the 5th system, check whether the user information is correct, and the 5th system is synthesis
Accounting system.
6. a kind of diagnostic device of network failure characterized by comprising
Receiving module, for receiving the user information of user's input；
Processing module, for according to the user information, the first system and second system, it is determined whether there are the events of large area network
Barrier；
When large area network failure is not present, according to the user information and third system, it is determined whether there are users to recognize
Card and configuration information failure；
When be not present user authentication and configuration information failure when, respectively carry out access device fault diagnosis, link failure diagnosis and
Terminal equipment failure diagnosis；
The first system is comprehensive warning system；
The second system is terminal management system；
The third system is AAA plateform system.
7. the diagnostic device of network failure according to claim 6, which is characterized in that the processing module is specifically used for:
According to user information, second system and the 4th system, access style is inquired, the 4th system is Access Network Administration system
System；
When the access style is that optical fiber directly arrives family FTTH, whether just optical line terminal OLT device port state is judged
Often；When the OLT device port status is normal, the second line of a couplet port that each and terminal device of the OLT device is connect is judged
It is whether normal；
When the access style is fiber to the floor FTTB, judge whether the OLT device port status is normal；
When the access style is LAN, judge whether the local network LAN port of access device is normal；
When the access style be digital subscriber line access multiplex DSLAM when, judge access device the port DSLAM whether
Normally.
8. the diagnostic device of network failure according to claim 6, which is characterized in that the processing module is specifically used for:
According to the user information, second system and the 4th system, access style is inquired, the 4th system is access net net
Guard system；
When the access style is FTTH, judge whether soft exchange link is normal；
When the access style is FTTB, first determine whether soft exchange link is normal, when the soft exchange link is normal,
Judge whether physics line attachment is normal；
When the access style is LAN or DSLAM, judge whether physics line attachment is normal.
9. the diagnostic device of network failure according to claim 6, which is characterized in that the processing module is specifically used for:
The user information is inputted into the first system, exports first network information set, in the first network information set extremely
It less include alarm type and alarm grade；
The user information is inputted into second system, exports the second network information set, in second network information set extremely
Less include the SOT state of termination, user port state, receive power and send power；
The first network information set and first network information table are compared, the first network information table includes at least one
Target alarms type and the corresponding alarm grade threshold of each target alarms type；
Second network information set and the second network information table are compared, second network information table includes terminal shape
State, user port state receive power bracket and send power bracket；
When the alarm type in first network information set belongs to the target alarms type in first network information table and described
When alarm grade in one network information set is greater than the alarm grade threshold in first network information table, or when the second network is believed
There is difference in the SOT state of termination or user port state ceased in set and second network information table, or work as second network information
Reception power in set is not in the reception power bracket in second network information table or when in the second network information set
Transmission power bracket of the transmission power not in second network information table when, determine that there are large area network failures.
10. according to the diagnostic device of the described in any item network failures of claim 6 to 9, which is characterized in that the processing mould
Block is also used to:
According to the user information and the 5th system, check whether the user information is correct, and the 5th system is synthesis
Accounting system.
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| CN108227579A (en) * | 2017-12-29 | 2018-06-29 | 深圳市元征科技股份有限公司 | A kind of processing method and processing device of vehicle diagnosis information, electronic equipment |
| CN108401164A (en) * | 2018-02-12 | 2018-08-14 | 中国联合网络通信集团有限公司 | Fault handling method and device |
| CN109819352B (en) * | 2019-01-28 | 2021-12-07 | 中国联合网络通信集团有限公司 | Optical fiber data processing system architecture and processing method |
| CN111010298B (en) * | 2019-12-10 | 2022-09-06 | 中盈优创资讯科技有限公司 | PON (passive optical network) network fault monitoring method and device |
| CN114640576B (en) * | 2020-12-15 | 2024-04-09 | 中国电信股份有限公司 | Method and apparatus for fault localization of passive access devices for broadband networks |
| CN112543124B (en) * | 2020-12-22 | 2024-05-28 | 中国联合网络通信集团有限公司 | Private line configuration method and private line system |
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