CN105183778A - Service providing method and apparatus - Google Patents
Service providing method and apparatus Download PDFInfo
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- CN105183778A CN105183778A CN201510490534.1A CN201510490534A CN105183778A CN 105183778 A CN105183778 A CN 105183778A CN 201510490534 A CN201510490534 A CN 201510490534A CN 105183778 A CN105183778 A CN 105183778A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
- G06F16/953—Querying, e.g. by the use of web search engines
- G06F16/9535—Search customisation based on user profiles and personalisation
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
- G06F16/951—Indexing; Web crawling techniques
Abstract
The present invention discloses a service providing method and apparatus. The service providing method comprises: receiving voices input by a user; converting the voices into text, and performing semantic analysis on the acquired text to acquire an instruction contained in the obtained text; determining a search need of the user according to the instruction; and providing the user with a service meeting the search need of the user. The service providing method and apparatus of the present invention improve a voice search manner in the prior art that voices are directly converted into text for an information search. The search need of the user is determined according to the instruction contained in the text into which the voices are converted, and then the service meeting the search need is provided for the user. Therefore, the mining of deep-seated needs of the user can be realized; a bridge from the voice search to corresponding services is established; more precise and more professional services can be provided for users; and the satisfaction degree of user needs and the user experience degree are further improved.
Description
Technical field
The present invention relates to Internet technical field, particularly relate to a kind of service providing method and device.
Background technology
Voice are expression waies more Zao, more natural than word.Present mobile Internet changes the expression way of demand, voice, image, and even contact equipment may be used to exposition need, and voice occupy a very important seat especially in these diversified expression-forms.
Now, user can by having said search need facing to microphone, such as user says " weather forecast ", " lunar calendar today " etc. facing to microphone, be uploaded to search engine, voice are converted into word by search engine, using the word transformed as searching for keyword, and return corresponding Search Results to user.
But, in prior art, when user uses phonetic search, search engine can only simply using voice transform word as search keyword, such as " consult the flight of tomorrow to Guangzhou ", " helping me to navigate to Tian An-men ", " help me hotel of Pekinese's predetermined tomorrow ", the Search Results that search engine obtains just enumerates the search result items with part and whole search keywords, the service needed for above-mentioned user cannot be provided to user exactly, cause user experience poor.
Summary of the invention
Object of the present invention is intended to solve one of technical matters in correlation technique at least to a certain extent.
For this reason, first object of the present invention is to propose a kind of service providing method.The method improve phonetic search in prior art and directly voice are converted into the mode that word carries out information search, the search need of user is determined according to the instruction comprised in the word that voice transform, right rear line provides the service meeting above-mentioned search need, thus the profound demand of digging user can be realized, build the bridge that phonetic search arrives respective service, can provide more precisely for user, more professional service, improve satisfaction degree and the user experience of user's request further.
Second object of the present invention is to propose a kind of service providing apparatus.
To achieve these goals, the service providing method of first aspect present invention embodiment, comprising: the voice receiving user's input; Described voice are converted into word, and carry out semantic resolving the instruction obtaining and comprise in the word of described conversion to the word transformed; The search need of described user is determined according to described instruction; The service of the search need meeting described user is provided to described user.
In the service providing method of the embodiment of the present invention, after receiving the voice of user's input, above-mentioned voice are converted into word, and carry out semantic resolving the instruction obtaining and comprise in the word of above-mentioned conversion to the word transformed, then the search need of above-mentioned user is determined according to above-mentioned instruction, and the service of the search need meeting above-mentioned user is provided to above-mentioned user, improve phonetic search in prior art and directly voice are converted into the mode that word carries out information search, the profound demand of digging user can be realized, build the bridge that phonetic search arrives respective service, thus can provide more accurate for user, more professional service, improve satisfaction degree and the user experience of user's request further.
To achieve these goals, the service providing apparatus of second aspect present invention embodiment, comprising: receiver module, for receiving the voice of user's input; Sound identification module, is converted into word for the voice received by described receiver module, and carries out semantic resolving the instruction obtaining and comprise in the word of described conversion to the word transformed; Determination module, the search need of described user is determined in the instruction for obtaining according to described sound identification module; There is provided module, for providing the service of the search need meeting described user to described user.
In the service providing apparatus of the embodiment of the present invention, after receiver module receives the voice of user's input, above-mentioned voice are converted into word by sound identification module, and carry out semantic resolving the instruction obtaining and comprise in the word of above-mentioned conversion to the word transformed, then determination module determines the search need of above-mentioned user according to above-mentioned instruction, and by the service providing module to provide the search need meeting above-mentioned user to above-mentioned user, improve phonetic search in prior art and directly voice are converted into the mode that word carries out information search, the profound demand of digging user can be realized, build the bridge that phonetic search arrives respective service, thus can provide more accurate for user, more professional service, improve satisfaction degree and the user experience of user's request further.
The aspect that the present invention adds and advantage will part provide in the following description, and part will become obvious from the following description, or be recognized by practice of the present invention.
Accompanying drawing explanation
The present invention above-mentioned and/or additional aspect and advantage will become obvious and easy understand from the following description of the accompanying drawings of embodiments, wherein:
Fig. 1 is the process flow diagram of a service providing method of the present invention embodiment;
Fig. 2 is the schematic diagram of a user input voice of the present invention embodiment;
Fig. 3 is the schematic diagram of a navigation interface embodiment of navigation type of the present invention application;
Fig. 4 is the schematic diagram of another embodiment of user input voice of the present invention;
Fig. 5 is the schematic diagram of the embodiment in news category APP interface of the present invention;
Fig. 6 is the schematic diagram of a news WAP web page of the present invention embodiment;
Fig. 7 is the schematic diagram of another embodiment of user input voice of the present invention;
Fig. 8 is the schematic diagram of the search result interfaces embodiment that video playback class APP of the present invention shows;
Fig. 9 is the schematic diagram of a video playback WAP web page of the present invention embodiment;
Figure 10 is the schematic diagram of another embodiment of user input voice of the present invention;
Figure 11 is the schematic diagram of the restaurant page embodiment that the APP installed in the terminal device of user of the present invention use shows; Figure 12 is the schematic diagram of restaurant another embodiment of the page that the APP installed in the terminal device of user of the present invention use shows;
Figure 13 is the schematic diagram of another embodiment of user input voice of the present invention;
Figure 14 is the schematic diagram of the movies page embodiment that the APP installed in the terminal device of user of the present invention use shows;
Figure 15 is the schematic diagram of another embodiment of movies page that the APP installed in the terminal device of user of the present invention use shows;
Figure 16 is the schematic diagram of another embodiment of user input voice of the present invention;
Figure 17 is the schematic diagram of the embodiment in reservation interface that predetermined class APP of the present invention shows;
Figure 18 is that the present invention shows the schematic diagram of an air ticket predetermined interface embodiment by WAP web page;
Figure 19 is the schematic diagram of another embodiment of user input voice of the present invention;
Figure 20 is the schematic diagram of the embodiment in hotel reservation interface that subscription classes APP of the present invention shows;
Figure 21 is that the present invention shows the schematic diagram of the embodiment in hotel reservation interface by WAP web page;
Figure 22 is the structural representation of a service providing apparatus of the present invention embodiment.
Embodiment
Be described below in detail embodiments of the invention, the example of described embodiment is shown in the drawings, and wherein same or similar label represents same or similar element or has element that is identical or similar functions from start to finish.Being exemplary below by the embodiment be described with reference to the drawings, only for explaining the present invention, and can not limitation of the present invention being interpreted as.On the contrary, embodiments of the invention comprise fall into attached claims spirit and intension within the scope of all changes, amendment and equivalent.
Fig. 1 is the process flow diagram of a service providing method of the present invention embodiment, and as shown in Figure 1, this service providing method can comprise:
Step 101, receives the voice of user's input.
Above-mentioned voice are converted into word by step 102, and carry out semantic resolving the instruction obtaining and comprise in the word of above-mentioned conversion to the word transformed.
Step 103, determines the search need of above-mentioned user according to above-mentioned instruction.
Particularly, according to above-mentioned instruction, in conjunction with information such as the geographic position of above-mentioned user and/or the contexts of search behavior, the search need of above-mentioned user's reality can be determined.
Step 104, provides the service of the search need meeting above-mentioned user to above-mentioned user.
Particularly, the service of the search need meeting above-mentioned user is provided to be to above-mentioned user: if installed the application (Application that can provide above-mentioned service in the terminal device that uses of above-mentioned user; Hereinafter referred to as: APP), then call above-mentioned application and provide above-mentioned service to above-mentioned user; If do not install the application that can provide above-mentioned service in the terminal device that above-mentioned user uses, then by WAP (wireless application protocol) (WirelessApplicationProtocol; Hereinafter referred to as: WAP) page provides above-mentioned service to above-mentioned user.
The terminal device that above-mentioned user uses can comprise the intelligent terminals such as smart mobile phone, panel computer and/or intelligent watch, and the form of the present embodiment to the terminal device that above-mentioned user uses is not construed as limiting.
That is, in the present embodiment, in the presentation mode of service, except existing service WAP page, the APP installed in the terminal device that can also be used by above-mentioned user provides service, above-mentioned APP can comprise the APP such as Baidu's glutinous rice, Baidu's map, Baidu's video, Baidu's news, Baidu's music, Baidupedia and/or Baidu's take-away, and the concrete title of the present embodiment to APP is not construed as limiting.The present embodiment, according to the different search needs of user, directly can call the APP installed in the terminal device of above-mentioned user use and provides service to user, if do not install corresponding APP in the terminal device of above-mentioned user use, then call WAP web page and provide service.
In a kind of implementation of the present embodiment, the search need of above-mentioned user is navigation type demand; Then step 104 can be: if installed navigation type application in the terminal device of above-mentioned user use, then open the application of above-mentioned navigation type, Lookup protocol from the route of the current residing arrival appointed place, geographic position of above-mentioned user, and carries out Voice Navigation; If do not install navigation type application in the terminal device that uses of above-mentioned user, then show route from the current residing arrival appointed place, geographic position of above-mentioned user by WAP web page to above-mentioned user.
For example, when user passes through phonetic search, when " helping me to navigate to Tian An-men ", " I will go to Tian An-men " are said to microphone, as shown in Figure 2, Fig. 2 is the schematic diagram of a user input voice of the present invention embodiment, the voice that user inputs first can be converted into word by search engine, then identify the instruction such as " navigation ", " will go " in the word transformed.Determine that the search need of above-mentioned user is digital map navigation demand according to above-mentioned instruction, what user wanted is the navigation arriving appointed place from current location, therefore whether navigation type APP is installed in the terminal device that the above-mentioned user of search engine self-verifying uses, such as: Baidu map APP, as installed, then directly call Baidu map APP, and Lookup protocol is from the route of the current residing arrival appointed place, geographic position of above-mentioned user, and carry out Voice Navigation, as shown in Figure 3, Fig. 3 is the schematic diagram of a navigation interface embodiment of navigation type of the present invention application.If do not install navigation type APP in the terminal device that above-mentioned user uses, then open WAP web page, by above-mentioned WAP web page to above-mentioned user's displaying from the route of the current residing arrival appointed place, geographic position of above-mentioned user.
In the another kind of implementation of the present embodiment, the search need of above-mentioned user is multimedia class demand; Then step 104 can be: if installed multimedia class APP in the terminal device of above-mentioned user use, then open above-mentioned multimedia class APP, and show by above-mentioned multimedia class APP the search result interfaces that the multimedia retrieval keyword that comprises in the voice that above-mentioned user inputs is corresponding; If do not install multimedia class APP in the terminal device that uses of above-mentioned user, then by WAP web page to search result interfaces corresponding to the multimedia retrieval keyword comprised during above-mentioned user shows the voice that above-mentioned user inputs.
For example, when user passes through phonetic search, when " news headlines of today " is said to microphone, as shown in Figure 4, Fig. 4 is the schematic diagram of another embodiment of user input voice of the present invention, it is an instruction of reading news that search engine identifies this, search engine judges whether install multimedia class APP in the terminal device that above-mentioned user uses, here can be news category APP, such as: Baidu news APP or other third party news APP, as installed, then directly call above-mentioned news category APP, and the search result interfaces of multimedia retrieval keyword " news headlines " correspondence comprised in the voice that above-mentioned user inputs is shown by above-mentioned news category APP, as shown in Figure 5, Fig. 5 is the schematic diagram of the embodiment in news category APP interface of the present invention, if do not install news category APP in the terminal device that above-mentioned user uses, then directly open news WAP web page, the search result interfaces of multimedia retrieval keyword " news headlines " correspondence comprised in the voice that above-mentioned user inputs is shown by above-mentioned news WAP web page, as shown in Figure 6, Fig. 6 is the schematic diagram of a news WAP web page of the present invention embodiment,
When user passes through phonetic search, microphone is said " I will see NBA finals ", as shown in Figure 7, Fig. 7 is the schematic diagram of another embodiment of user input voice of the present invention, after above-mentioned voice are converted into word by search engine, instructions such as " will see " is identified, identify and find that this is the video playback class demand in multimedia class demand, in the terminal device that then the above-mentioned user of search engine self-verifying uses, whether video playback class APP is installed, such as: Baidu's video or other third party's video playback class APP, as installed, then open above-mentioned video playback class APP, and directly show the search result interfaces of multimedia retrieval keyword " NBA finals " correspondence comprised in the voice of above-mentioned user input, as shown in Figure 8, Fig. 8 is the schematic diagram of the search result interfaces embodiment that video playback class APP of the present invention shows, if do not install any video playback class APP in the terminal device that above-mentioned user uses, then directly open WAP web page, by WAP web page to search result interfaces corresponding to the multimedia retrieval keyword " NBA finals " comprised during above-mentioned user shows the voice that above-mentioned user inputs, as shown in Figure 9, Fig. 9 is the schematic diagram of a video playback WAP web page of the present invention embodiment.
In another implementation of the present embodiment, the search need of above-mentioned user is information inquiry class demand; Then step 104 can be: if installed the application of information inquiry class in the terminal device of above-mentioned user use, then open the application of above-mentioned information inquiry class, and show that current residing geographic position is at a distance of the information of preset distance with above-mentioned user by above-mentioned information inquiry class application; If to above-mentioned user, non-mount message inquiry class application in the terminal device that above-mentioned user uses, then show that current residing geographic position is at a distance of the information of preset distance with above-mentioned user by WAP web page.
Wherein, above-mentioned information inquiry class demand can be the inquiry such as cuisines and/or film class demand, and the present embodiment is not construed as limiting this.
Above-mentioned preset distance can be arranged according to realizing demand and/or performance requirement etc. voluntarily when specific implementation, and the size of the present embodiment to above-mentioned preset distance is not construed as limiting, and for example, above-mentioned preset distance can be 1000 meters.
For example, when user passes through phonetic search, when " neighbouring restaurant " or " the up-to-date film shown " is said to microphone, the voice that user inputs first can be converted into word by search engine, then semantics recognition is carried out to the word transformed, as depicted in figure 10 and figure 13, Figure 10 is the schematic diagram of another embodiment of user input voice of the present invention, Figure 13 is the schematic diagram of another embodiment of user input voice of the present invention, identify that the demand finding user is information inquiry class demand, such as cuisines or the demand of seeing a film, then search engine judges in the terminal device that above-mentioned user uses, whether mount message inquires about class APP, such as: Baidu's map or Baidu glutinous rice APP, as installed, then open above-mentioned information inquiry class APP, and show that current residing geographic position is at a distance of the restaurant of preset distance or cinema's page with above-mentioned user by above-mentioned information inquiry class APP, respectively as Figure 11, Figure 12, shown in Figure 14 and Figure 15.Wherein, Figure 11 is the schematic diagram of the restaurant page embodiment that the APP installed in the terminal device of user of the present invention use shows, Figure 12 is the schematic diagram of restaurant another embodiment of the page that the APP installed in the terminal device of user of the present invention use shows, Figure 14 is the schematic diagram of the movies page embodiment that the APP installed in the terminal device of user of the present invention use shows, Figure 15 is the schematic diagram of another embodiment of movies page that the APP installed in the terminal device of user of the present invention use shows.
If do not install above-mentioned information inquiry class APP in the terminal device that above-mentioned user uses, then show that current residing geographic position is at a distance of the restaurant of preset distance or cinema's page with above-mentioned user by WAP web page to above-mentioned user.
In another implementation of the present embodiment, the search need of above-mentioned user is predetermined class demand; Then step 104 can be: if installed predetermined class application in the terminal device of above-mentioned user use, then open the application of above-mentioned predetermined class, and show by the application of above-mentioned predetermined class the search result interfaces that the predetermined class keyword that comprises in the voice of above-mentioned user input is corresponding; If do not install predetermined class application in the terminal device that uses of above-mentioned user, then by WAP web page to search result interfaces corresponding to the predetermined class keyword comprised during above-mentioned user shows the voice that above-mentioned user inputs.
For example, when user passes through phonetic search, when " helping me to order the flight of a tomorrow to Guangzhou " or " helping me to determine a quick hotel " is said to microphone, above-mentioned voice are first converted into word by search engine, then instruction keyword " is made a reservation for " etc. to it and carry out semantics recognition, as shown in figs. 16 and 19, Figure 16 is the schematic diagram of another embodiment of user input voice of the present invention, and Figure 19 is the schematic diagram of another embodiment of user input voice of the present invention, identify that the search need finding user is predetermined class demand, search engine judges whether install predetermined class APP in the terminal device that above-mentioned user uses, such as: take journey, go where to wait APP, as installed, then open the application of above-mentioned predetermined class, and show by the application of above-mentioned predetermined class the search result interfaces that the predetermined class keyword that comprises in the voice of above-mentioned user input is corresponding, as shown in Figure 17 and Figure 20, Figure 17 is the schematic diagram of the embodiment in reservation interface that predetermined class APP of the present invention shows, Figure 20 is the schematic diagram of the embodiment in hotel reservation interface that subscription classes APP of the present invention shows, if do not install above-mentioned predetermined class APP, then open WAP web page, by above-mentioned WAP web page to search result interfaces corresponding to the predetermined class keyword comprised during above-mentioned user shows the voice that above-mentioned user inputs, such as show hotel and the reservation page by WAP web page, as shown in figure 18 and figure, Figure 18 is that the present invention shows the schematic diagram of an air ticket predetermined interface embodiment by WAP web page, and Figure 21 is that the present invention shows the schematic diagram of the embodiment in hotel reservation interface by WAP web page.
In above-mentioned service providing method, after receiving the voice of user's input, above-mentioned voice are converted into word, and carry out semantic resolving the instruction obtaining and comprise in the word of above-mentioned conversion to the word transformed, then the search need of above-mentioned user is determined according to above-mentioned instruction, and the service of the search need meeting above-mentioned user is provided to above-mentioned user, improve phonetic search in prior art and directly voice are converted into the mode that word carries out information search, the profound demand of digging user can be realized, build the bridge that phonetic search arrives respective service, thus can provide more accurate for user, more professional service, improve satisfaction degree and the user experience of user's request further.
Figure 22 is the structural representation of a service providing apparatus of the present invention embodiment, service providing apparatus in the present embodiment can as search engine, or a part for search engine realizes the present invention's flow process embodiment illustrated in fig. 1, as shown in figure 22, this service providing apparatus can comprise: receiver module 2201, sound identification module 2202, determination module 2203 and provide module 2204;
Wherein, receiver module 2201, for receiving the voice of user's input.
Sound identification module 2202, is converted into word for the voice received by receiver module 2201, and carries out semantic resolving the instruction obtaining and comprise in the word of above-mentioned conversion to the word transformed.
Determination module 2203, the search need of above-mentioned user is determined in the instruction for obtaining according to sound identification module 2202.
There is provided module 2204, for providing the service of the search need meeting above-mentioned user to above-mentioned user.
Particularly, provide module 2204, specifically for when installed in the terminal device that above-mentioned user uses the APP of above-mentioned service can be provided time, call above-mentioned APP and provide above-mentioned service to above-mentioned user; When not installing the APP that can provide above-mentioned service in the terminal device that above-mentioned user uses, provide above-mentioned service by WAP web page to above-mentioned user.
The terminal device that above-mentioned user uses can comprise the intelligent terminals such as smart mobile phone, panel computer and/or intelligent watch, and the form of the present embodiment to the terminal device that above-mentioned user uses is not construed as limiting.
That is, in the present embodiment, in the presentation mode of service, except existing service WAP page, the APP installed in the terminal device providing module 2204 can also be used by above-mentioned user provides service, above-mentioned APP can comprise the APP such as Baidu's glutinous rice, Baidu's map, Baidu's video, Baidu's news, Baidu's music, Baidupedia and/or Baidu's take-away, and the concrete title of the present embodiment to APP is not construed as limiting.The present embodiment, the different search needs of the user providing module 2204 can determine according to determination module 2203, directly call the APP installed in the terminal device of above-mentioned user use and provide service to user, if do not install corresponding APP in the terminal device that above-mentioned user uses, then call WAP web page and service is provided.
In a kind of implementation of the present embodiment, the search need of the user that determination module 2203 is determined is navigation type demand; Then provide module 2204, specifically for when having installed navigation type application in the terminal device that above-mentioned user uses, open the application of above-mentioned navigation type, Lookup protocol from the route of the current residing arrival appointed place, geographic position of above-mentioned user, and carries out Voice Navigation; When not installing navigation type application in the terminal device that above-mentioned user uses, by WAP web page to above-mentioned user's displaying from the route of the current residing arrival appointed place, geographic position of above-mentioned user.
For example, when user passes through phonetic search, when " helping me to navigate to Tian An-men ", " I will go to Tian An-men " are said to microphone, as shown in Figure 2, the voice that user inputs first can be converted into word by sound identification module 2202, then identify the instruction such as " navigation ", " will go " in the word transformed.According to above-mentioned instruction, determination module 2203 determines that the search need of above-mentioned user is digital map navigation demand, what user wanted is the navigation arriving appointed place from current location, therefore provide in the module 2204 self-verifying terminal device that above-mentioned user uses and whether navigation type APP is installed, such as: Baidu map APP, as installed, then directly call Baidu map APP, and Lookup protocol is from the route of the current residing arrival appointed place, geographic position of above-mentioned user, and carry out Voice Navigation, as shown in Figure 3.If do not install navigation type APP in the terminal device that above-mentioned user uses, then module 2204 is provided to open WAP web page, by above-mentioned WAP web page to above-mentioned user's displaying from the route of the current residing arrival appointed place, geographic position of above-mentioned user.
In the another kind of implementation of the present embodiment, the search need of the user that determination module 2203 is determined is multimedia class demand; Module 2204 is then provided, specifically for when having installed the application of multimedia class in the terminal device that above-mentioned user uses, open the application of above-mentioned multimedia class, and show by the application of above-mentioned multimedia class the search result interfaces that the multimedia retrieval keyword that comprises in the voice of above-mentioned user input is corresponding; When not installing the application of multimedia class in the terminal device that above-mentioned user uses, by WAP web page to search result interfaces corresponding to the multimedia retrieval keyword comprised during above-mentioned user shows the voice that above-mentioned user inputs.
For example, when user passes through phonetic search, when " news headlines of today " is said to microphone, as shown in Figure 4, it is an instruction of reading news that sound identification module 2202 identifies this, module 2204 is provided to judge whether multimedia class APP is installed in the terminal device that above-mentioned user uses, here can be news category APP, such as: Baidu news APP or other third party news APP, as installed, module 2204 is then provided directly to call above-mentioned news category APP, and the search result interfaces of multimedia retrieval keyword " news headlines " correspondence comprised in the voice that above-mentioned user inputs is shown by above-mentioned news category APP, as shown in Figure 5, if do not install news category APP in the terminal device that above-mentioned user uses, module 2204 is then provided directly to open news WAP web page, the search result interfaces of multimedia retrieval keyword " news headlines " correspondence comprised in the voice that above-mentioned user inputs is shown, as shown in Figure 6 by above-mentioned news WAP web page,
When user passes through phonetic search, microphone is said " I will see NBA finals ", as shown in Figure 7, after above-mentioned voice are converted into word by sound identification module 2202, instructions such as " will see " is identified, determination module 2203 determines that this is the video playback class demand in multimedia class demand, then provide in the module 2204 self-verifying terminal device that above-mentioned user uses and whether video playback class APP is installed, such as: Baidu's video or other third party's video playback class APP, as installed, then open above-mentioned video playback class APP, and directly show the search result interfaces of multimedia retrieval keyword " NBA finals " correspondence comprised in the voice of above-mentioned user input, as shown in Figure 8, if do not install any video playback class APP in the terminal device that above-mentioned user uses, module 2204 is then provided directly to open WAP web page, by WAP web page to search result interfaces corresponding to the multimedia retrieval keyword " NBA finals " comprised during above-mentioned user shows the voice that above-mentioned user inputs, as shown in Figure 9.
In another implementation of the present embodiment, the search need of the user that determination module 2203 is determined is information inquiry class demand; Module 2204 is then provided, specifically for when having installed the application of information inquiry class in the terminal device that above-mentioned user uses, open the application of above-mentioned information inquiry class, and show that current residing geographic position is at a distance of the information of preset distance with above-mentioned user by above-mentioned information inquiry class application; When mount message inquiry class non-in the terminal device that above-mentioned user uses is applied, show that current residing geographic position is at a distance of the information of preset distance with above-mentioned user by WAP web page to above-mentioned user.
Wherein, above-mentioned information inquiry class demand can be the inquiry such as cuisines and/or film class demand, and the present embodiment is not construed as limiting this.
Above-mentioned preset distance can be arranged according to realizing demand and/or performance requirement etc. voluntarily when specific implementation, and the size of the present embodiment to above-mentioned preset distance is not construed as limiting, and for example, above-mentioned preset distance can be 1000 meters.
For example, when user passes through phonetic search, when " neighbouring restaurant " or " the up-to-date film shown " is said to microphone, the voice that user inputs first can be converted into word by sound identification module 2202, then semantics recognition is carried out to the word transformed, as depicted in figure 10 and figure 13, then determination module 2203 determines that the demand of user is information inquiry class demand, such as cuisines or the demand of seeing a film, in the terminal device that above-mentioned user uses, whether mount message inquires about class APP then to provide module 2204 to judge, such as: Baidu's map or Baidu glutinous rice APP, as installed, then open above-mentioned information inquiry class APP, and show that current residing geographic position is at a distance of the restaurant of preset distance or cinema's page with above-mentioned user by above-mentioned information inquiry class APP, respectively as Figure 11, Figure 12, shown in Figure 14 and Figure 15.
If do not install above-mentioned information inquiry class APP in the terminal device that above-mentioned user uses, then module 2204 is provided to show that current residing geographic position is at a distance of the restaurant of preset distance or cinema's page with above-mentioned user by WAP web page to above-mentioned user.
In another implementation of the present embodiment, the search need of the user that determination module 2203 is determined is predetermined class demand; Module 2204 is then provided, specifically for when having installed predetermined class application in the terminal device that above-mentioned user uses, open the application of above-mentioned predetermined class, and show by the application of above-mentioned predetermined class the search result interfaces that the predetermined class keyword that comprises in the voice of above-mentioned user input is corresponding; When not installing predetermined class application in the terminal device that above-mentioned user uses, by WAP web page to search result interfaces corresponding to the predetermined class keyword comprised during above-mentioned user shows the voice that above-mentioned user inputs.
For example, when user passes through phonetic search, when " helping me to order the flight of a tomorrow to Guangzhou " or " helping me to determine a quick hotel " is said to microphone, above-mentioned voice are first converted into word by sound identification module 2202, then instruction keyword " is made a reservation for " etc. to it and carry out semantics recognition, as shown in figs. 16 and 19; Determination module 2203 determines that the search need of user is predetermined class demand, module 2204 is provided to judge whether predetermined class APP is installed in the terminal device that above-mentioned user uses, such as: take journey, remove the APP such as where, as installed, then open the application of above-mentioned predetermined class, and show the search result interfaces that the predetermined class keyword that comprises in the voice of above-mentioned user input is corresponding, as shown in Figure 17 and Figure 20 by the application of above-mentioned predetermined class; If do not install above-mentioned predetermined class APP, module 2204 is then provided to open WAP web page, by above-mentioned WAP web page to search result interfaces corresponding to the predetermined class keyword comprised during above-mentioned user shows the voice that above-mentioned user inputs, such as show hotel and the reservation page by WAP web page, as shown in figure 18 and figure.
In above-mentioned service providing apparatus, after receiver module 2201 receives the voice of user's input, above-mentioned voice are converted into word by sound identification module 2202, and carry out semantic resolving the instruction obtaining and comprise in the word of above-mentioned conversion to the word transformed, then determination module 2203 determines the search need of above-mentioned user according to above-mentioned instruction, and by the service providing module 2204 to provide the search need meeting above-mentioned user to above-mentioned user, improve phonetic search in prior art and directly voice are converted into the mode that word carries out information search, the profound demand of digging user can be realized, build the bridge that phonetic search arrives respective service, thus can provide more accurate for user, more professional service, improve satisfaction degree and the user experience of user's request further.
It should be noted that, in describing the invention, term " first ", " second " etc. only for describing object, and can not be interpreted as instruction or hint relative importance.In addition, in describing the invention, except as otherwise noted, the implication of " multiple " is two or more.
Describe and can be understood in process flow diagram or in this any process otherwise described or method, represent and comprise one or more for realizing the module of the code of the executable instruction of the step of specific logical function or process, fragment or part, and the scope of the preferred embodiment of the present invention comprises other realization, wherein can not according to order that is shown or that discuss, comprise according to involved function by the mode while of basic or by contrary order, carry out n-back test, this should understand by embodiments of the invention person of ordinary skill in the field.
Should be appreciated that each several part of the present invention can realize with hardware, software, firmware or their combination.In the above-described embodiment, multiple step or method can with to store in memory and the software performed by suitable instruction execution system or firmware realize.Such as, if realized with hardware, the same in another embodiment, can realize by any one in following technology well known in the art or their combination: the discrete logic with the logic gates for realizing logic function to data-signal, there is the special IC of suitable combinational logic gate circuit, programmable gate array (ProgrammableGateArray; Hereinafter referred to as: PGA), field programmable gate array (FieldProgrammableGateArray; Hereinafter referred to as: FPGA) etc.
Those skilled in the art are appreciated that realizing all or part of step that above-described embodiment method carries is that the hardware that can carry out instruction relevant by program completes, described program can be stored in a kind of computer-readable recording medium, this program perform time, step comprising embodiment of the method one or a combination set of.
In addition, each functional module in each embodiment of the present invention can be integrated in a processing module, also can be that the independent physics of modules exists, also can two or more module integrations in a module.Above-mentioned integrated module both can adopt the form of hardware to realize, and the form of software function module also can be adopted to realize.If described integrated module using the form of software function module realize and as independently production marketing or use time, also can be stored in a computer read/write memory medium.
The above-mentioned storage medium mentioned can be ROM (read-only memory), disk or CD etc.
In the description of this instructions, specific features, structure, material or feature that the description of reference term " embodiment ", " some embodiments ", " example ", " concrete example " or " some examples " etc. means to describe in conjunction with this embodiment or example are contained at least one embodiment of the present invention or example.In this manual, identical embodiment or example are not necessarily referred to the schematic representation of above-mentioned term.And the specific features of description, structure, material or feature can combine in an appropriate manner in any one or more embodiment or example.
Although illustrate and describe embodiments of the invention above, be understandable that, above-described embodiment is exemplary, can not be interpreted as limitation of the present invention, and those of ordinary skill in the art can change above-described embodiment within the scope of the invention, revises, replace and modification.
Claims (12)
1. a service providing method, is characterized in that, comprising:
Receive the voice of user's input;
Described voice are converted into word, and carry out semantic resolving the instruction obtaining and comprise in the word of described conversion to the word transformed;
The search need of described user is determined according to described instruction;
The service of the search need meeting described user is provided to described user.
2. method according to claim 1, is characterized in that, describedly provides the service of the search need meeting described user to comprise to described user:
If installed the application that can provide described service in the terminal device that described user uses, then call described application and provide described service to described user;
If do not install the application that can provide described service in the terminal device that described user uses, then provide described service by the WAP (wireless application protocol) page to described user.
3. method according to claim 1 and 2, is characterized in that, the search need of described user is navigation type demand;
Describedly the service of the search need meeting described user is provided to comprise to described user:
If installed navigation type application in the terminal device that described user uses, then open the application of described navigation type, Lookup protocol from the route of the current residing arrival appointed place, geographic position of described user, and carries out Voice Navigation;
If do not install navigation type application in the terminal device of described user's use, then pass through the WAP (wireless application protocol) page to described user's displaying from the route of the current residing arrival appointed place, geographic position of described user.
4. method according to claim 1 and 2, is characterized in that, the search need of described user is multimedia class demand;
Describedly the service of the search need meeting described user is provided to comprise to described user:
If installed the application of multimedia class in the terminal device that described user uses, then open the application of described multimedia class, and show by the application of described multimedia class the search result interfaces that the multimedia retrieval keyword that comprises in the voice of described user input is corresponding;
If do not install the application of multimedia class in the terminal device that uses of described user, then by the WAP (wireless application protocol) page to search result interfaces corresponding to the multimedia retrieval keyword comprised during described user shows the voice that described user inputs.
5. method according to claim 1 and 2, is characterized in that, the search need of described user is information inquiry class demand;
Describedly the service of the search need meeting described user is provided to comprise to described user:
If installed the application of information inquiry class in the terminal device that described user uses, then open the application of described information inquiry class, and shown that current residing geographic position is at a distance of the information of preset distance with described user by described information inquiry class application;
If to described user, non-mount message inquiry class application in the terminal device that described user uses, then show that current residing geographic position is at a distance of the information of preset distance with described user by the WAP (wireless application protocol) page.
6. method according to claim 1 and 2, is characterized in that, the search need of described user is predetermined class demand;
Describedly the service of the search need meeting described user is provided to comprise to described user:
If installed predetermined class application in the terminal device that uses of described user, then open the application of described predetermined class, and shown by described predetermined class application the search result interfaces that the predetermined class keyword that comprises in the voice of described user input is corresponding;
If do not install predetermined class application in the terminal device that uses of described user, then by the WAP (wireless application protocol) page to search result interfaces corresponding to the predetermined class keyword comprised during described user shows the voice that described user inputs.
7. a service providing apparatus, is characterized in that, comprising:
Receiver module, for receiving the voice of user's input;
Sound identification module, is converted into word for the voice received by described receiver module, and carries out semantic resolving the instruction obtaining and comprise in the word of described conversion to the word transformed;
Determination module, the search need of described user is determined in the instruction for obtaining according to described sound identification module;
There is provided module, for providing the service of the search need meeting described user to described user.
8. device according to claim 7, is characterized in that,
Describedly provide module, specifically for when installed in the terminal device that described user uses the application of described service can be provided time, call described application and provide described service to described user; When not installing the application that can provide above-mentioned service in the terminal device that described user uses, provide described service by the WAP (wireless application protocol) page to above-mentioned user.
9. the device according to claim 7 or 8, is characterized in that, the search need of the user that described determination module is determined is navigation type demand;
Describedly provide module, specifically for when having installed navigation type application in the terminal device that described user uses, open the application of described navigation type, Lookup protocol from the route of the current residing arrival appointed place, geographic position of described user, and carries out Voice Navigation; When not installing navigation type application in the terminal device that described user uses, by the WAP (wireless application protocol) page to described user's displaying from the route of the current residing arrival appointed place, geographic position of described user.
10. the device according to claim 7 or 8, is characterized in that, the search need of the user that described determination module is determined is multimedia class demand;
Describedly provide module, specifically for when having installed the application of multimedia class in the terminal device that described user uses, open the application of described multimedia class, and show by the application of described multimedia class the search result interfaces that the multimedia retrieval keyword that comprises in the voice of described user input is corresponding; When not installing the application of multimedia class in the terminal device that described user uses, by the WAP (wireless application protocol) page to search result interfaces corresponding to the multimedia retrieval keyword comprised during described user shows the voice that described user inputs.
11. devices according to claim 7 or 8, it is characterized in that, the search need of the user that described determination module is determined is information inquiry class demand;
Describedly provide module, specifically for when having installed the application of information inquiry class in the terminal device that described user uses, open the application of described information inquiry class, and show that current residing geographic position is at a distance of the information of preset distance with described user by described information inquiry class application; When mount message inquiry class non-in the terminal device that described user uses is applied, show that current residing geographic position is at a distance of the information of preset distance with described user by the WAP (wireless application protocol) page to described user.
12. devices according to claim 7 or 8, it is characterized in that, the search need of the user that described determination module is determined is predetermined class demand;
Describedly provide module, specifically for when having installed predetermined class application in the terminal device that described user uses, open the application of described predetermined class, and show by the application of described predetermined class the search result interfaces that the predetermined class keyword that comprises in the voice of described user input is corresponding; When not installing predetermined class application in the terminal device that described user uses, by the WAP (wireless application protocol) page to search result interfaces corresponding to the predetermined class keyword comprised during described user shows the voice that described user inputs.
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| CN201510490534.1A CN105183778A (en) | 2015-08-11 | 2015-08-11 | Service providing method and apparatus |
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