CN105163295A - Processing method for failure of sending short message and terminal - Google Patents
Processing method for failure of sending short message and terminal Download PDFInfo
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- CN105163295A CN105163295A CN201510601203.0A CN201510601203A CN105163295A CN 105163295 A CN105163295 A CN 105163295A CN 201510601203 A CN201510601203 A CN 201510601203A CN 105163295 A CN105163295 A CN 105163295A
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- 238000003672 processing method Methods 0.000 title claims abstract description 11
- 238000000034 method Methods 0.000 claims abstract description 31
- 238000012545 processing Methods 0.000 abstract description 2
- 238000004891 communication Methods 0.000 description 13
- 230000008569 process Effects 0.000 description 13
- 239000013589 supplement Substances 0.000 description 9
- 230000006870 function Effects 0.000 description 7
- 230000002093 peripheral effect Effects 0.000 description 6
- 230000011664 signaling Effects 0.000 description 3
- 230000005540 biological transmission Effects 0.000 description 2
- 238000010295 mobile communication Methods 0.000 description 2
- 230000008859 change Effects 0.000 description 1
- 238000004590 computer program Methods 0.000 description 1
- 238000010586 diagram Methods 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
- H04W4/14—Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
- H04M1/7243—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
- H04M1/72436—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages for text messaging, e.g. short messaging services [SMS] or e-mails
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- Telephonic Communication Services (AREA)
Abstract
The embodiment of the invention provides a processing method for failure of sending a short message. The method comprises the following steps of: when being failed in sending the short message to a receiving party, obtaining an error code of the failure of sending the short message; determining an error type corresponding to the error code; obtaining a prompt message corresponding to the error type, and outputting the prompt message for pointing out the error type. Correspondingly, the invention further provides a terminal. With the method and the terminal provided by the invention, reason of failure is fed back to a user when sending the short message is failed, thus, the user can know the specific reason of failure of sending the short message so as to carry out further processing, and user experience is improved.
Description
Technical field
The present invention relates to communication technical field, particularly relate to a kind of processing method and terminal of short message sending failure.
Background technology
Note is a kind of telecommunication service of producing with digital mobile communication system, by signaling channel and the signaling network of mobile communication system, transmits word or numeric messaging breath, belongs to a kind of data communication service of non real-time, non-voice.
But now, when the situation of short message sending failure, user often thinks the transmission failure that oneself mobile phone arrearage causes, and cannot learn concrete failure cause.Especially when mobile phone does not have arrearage successfully cannot send note yet, user can perplex more.
Summary of the invention
Embodiments provide a kind of processing method and terminal of short message sending failure, after Cell searching failure, if terminal location changes, or terminal is in described first geographical position, then restart Cell searching, can reduce power consumption of terminal.
Embodiment of the present invention first aspect provides a kind of processing method of short message sending failure, and the method comprises:
When sending note to recipient's failure, obtain the error code of described short message sending failure;
Determine the type of error that described error code is corresponding;
Obtain the information that described type of error is corresponding, and export information, in order to point out described type of error.
Embodiment of the present invention second aspect provides a kind of terminal, and this terminal comprises:
Acquiring unit, for when sending note to recipient's failure, obtains the error code of described short message sending failure;
Determining unit, for determining the type of error that described error code is corresponding;
Tip element, for obtaining information corresponding to described type of error, and exports information, in order to point out described type of error.
Implement the embodiment of the present invention, by when short message sending is failed, obtain the error code of short message sending failure, and according to the reason of error code determination short message sending failure, feeding back unsuccessful reason is to user, user can be made to know the inside story the concrete reason of short message sending failure, to make further process, improve Consumer's Experience.
Accompanying drawing explanation
In order to be illustrated more clearly in the technical scheme in the embodiment of the present invention, below the accompanying drawing used required in describing embodiment is briefly described, apparently, accompanying drawing in the following describes is some embodiments of the present invention, for those of ordinary skill in the art, under the prerequisite not paying creative work, other accompanying drawing can also be obtained according to these accompanying drawings.
Fig. 1 is the schematic flow sheet of the first embodiment of the processing method of the short message sending failure that the embodiment of the present invention provides;
Fig. 2 is the interface schematic diagram of the output short message sending failure cause that the embodiment of the present invention provides
Fig. 3 is the schematic flow sheet of the second embodiment of the processing method of the short message sending failure that the embodiment of the present invention provides;
Fig. 4 is the structural representation of the first embodiment of the terminal that the embodiment of the present invention provides;
Fig. 5 is the structural representation of the second embodiment of the terminal that the embodiment of the present invention provides;
Fig. 6 is the structural representation of the 3rd embodiment of the terminal that the embodiment of the present invention provides.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, be clearly and completely described the technical scheme in the embodiment of the present invention, obviously, described embodiment is the present invention's part embodiment, instead of whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art, not making the every other embodiment obtained under creative work prerequisite, belong to the scope of protection of the invention.
The present invention can be realized by mobile terminal, can also be realized by the computing equipment such as PC, the network equipment.Be described for mobile terminal below.
Preferably, the solution of the present invention can be installed and the APP run in mobile terminal realizes by a kind of.Concrete can be realized by the APP of a running background all the time as, the solution of the present invention.Further, the solution of the present invention can be integrated in the APP of a running background all the time as a functional module.
At this, mobile terminal includes but not limited to the hand-held electronic product of any one based on intelligent operating system, it can carry out man-machine interaction, such as smart mobile phone, panel computer etc. with user by input equipments such as keyboard, dummy keyboard, touch pad, touch-screen and voice-operated devices.Wherein, intelligent operating system includes but not limited to any by providing various Mobile solution to enrich the operating system of functions of the equipments to mobile device, such as Android (Android), IOS, WindowsPhone etc.
See Fig. 1, be the flow chart of the first embodiment of the processing method of the short message sending failure that the embodiment of the present invention provides, the method comprises:
Step S101: when sending note to recipient's failure, obtain the error code of described short message sending failure.
Concrete, Short message information service participates in entity and can comprise: service provider (ServiceProvider, SP): the informant of Short message information service; Short Message Service Gateway (InternetShortMessageGateway, ISMG): the passage that exchanges data between SP and sms center is provided, adopt CMPP (ChinaMobilePeertoPeer) agreement to be connected with SP, adopt SMPP agreement to be connected with sms center; Sms center (ShortMessageServiceCenter, SMSC): utilize signaling network that short message is sent to cellphone subscriber; GNS (GatewayNameServer, GNS): the routing inquiry that Short Message Service Gateway is provided.
Concrete, transmission note can comprise to the process of recipient: short message content is issued the ISMG of connection by SMSC with SMPP agreement; IMSG is according to SMS sender number, i.e. SP service code, issues corresponding SP by short message content with CMPP agreement, by SP process.
In the embodiment of the present invention, described error code can be: the reason of the note process failure of any one or multiple record in SMSC, ISMG, SP and GNS.
In specific implementation, terminal can participate in from itself and above-mentioned each record position that entity arranges and obtain each note result participating in entity record (success or failure, and the error code led to the failure).Such as, terminal can obtain the note result of SMSC record from MO (MessageOriginated) ticket.Example is only a kind of implementation of the embodiment of the present invention, can be different in practical application, should not form limit.
Step S103: determine the type of error that described error code is corresponding.
In a kind of implementation of the embodiment of the present invention, the corresponding relation of error code and type of error can be kept at above-mentioned each and participate on entity.Concrete, terminal is after the described error code of acquisition, need to send to sms platform the request obtaining corresponding type of error, to make the corresponding participation entity in described platform find out type of error corresponding to described error code according to described corresponding relation, and return and find described type of error to terminal.
In the another kind of implementation of the embodiment of the present invention, error code and the corresponding relation of type of error can be downloaded to terminal local or preserve in the memory device that is connected with terminal by terminal.Concrete, terminal needs to send download request to described platform, in order to download the corresponding relation that each participation entity above-mentioned is preserved.In specific implementation, terminal can find out type of error corresponding to described error code according to the described corresponding relation downloaded.
Further, if terminal does not find type of error corresponding to described error code (corresponding relation downloaded is out-of-date) in the described corresponding relation downloaded, so, terminal can send to sms platform the request obtaining corresponding type of error, in order to obtain type of error corresponding to described error code.
In practical application, terminal directly can also call preset function or service to obtain the reason of short message sending failure.Such as, the service " SmsReceiverService " that the terminal running android system can provide by calling android system obtains the type of error led to the failure.
Step S105: obtain the information that described type of error is corresponding, and export information, in order to point out described type of error.
In specific implementation, described type of error directly can be prompted to user by terminal.Such as, as shown in Figure 2, described type of error is " short message centre number arranges mistake ", and so, terminal directly can point out user's " short message centre number arranges mistake ".
In practical application, the corresponding relation of type of error and information also can pre-set, and can also be user-defined, in order to export the information of hommization more, is convenient to the reason that user understands short message sending failure.Such as, if described type of error is " SIM card is invalid ".So, terminal can point out user to supplement with money.Example is only a kind of implementation of the embodiment of the present invention, can be different in practical application, should not form restriction.
In specific implementation, described information can comprise: information of voice prompt, or text prompt information, or picture cues information, is not restricted here.
Implement the embodiment of the present invention, by when short message sending is failed, obtain the error code of short message sending failure, and according to the reason of error code determination short message sending failure, feeding back unsuccessful reason is to user, user can be made to know the inside story the concrete reason of short message sending failure, to make further process, improve Consumer's Experience.
See Fig. 3, it is the flow chart of the second embodiment of the processing method of the short message sending failure that the embodiment of the present invention provides.In the method shown in Fig. 3, after the type of error determining short message sending failure, except exporting information, in order to point out the reason of user's short message sending failure, terminal is also according to described type of error, performing the predetermined registration operation for providing solution, being convenient to the problem that user solves short message sending failure.Fig. 3 embodiment is the further improvement of Fig. 1 embodiment, and the content that Fig. 3 embodiment is not mentioned please refer to Fig. 1 embodiment.As shown in Figure 3, the method comprises:
Step S201: when sending note to recipient's failure, obtain the error code of described short message sending failure.
In the embodiment of the present invention, described error code can be: the reason of the note process failure of any one or multiple record in SMSC, ISMG, SP and GNS.
In specific implementation, terminal can participate in from itself and above-mentioned each record position that entity arranges and obtain each note result participating in entity record (success or failure, and the error code led to the failure).Such as, terminal can obtain the note result of SMSC record from MO (MessageOriginated) ticket.Example is only a kind of implementation of the embodiment of the present invention, can be different in practical application, should not form limit.
Step S203: determine the type of error that described error code is corresponding.
In a kind of implementation of the embodiment of the present invention, the corresponding relation of error code and type of error can be kept at above-mentioned each and participate on entity.Concrete, terminal is after the described error code of acquisition, need to send to sms platform the request obtaining corresponding type of error, to make the corresponding participation entity in described platform find out type of error corresponding to described error code according to described corresponding relation, and return and find described type of error to terminal.
In the another kind of implementation of the embodiment of the present invention, error code and the corresponding relation of type of error can be downloaded to terminal local or preserve in the memory device that is connected with terminal by terminal.Concrete, terminal needs to send download request to described platform, in order to download the corresponding relation that each participation entity above-mentioned is preserved.In specific implementation, terminal can find out type of error corresponding to described error code according to the described corresponding relation downloaded.
Further, if terminal does not find type of error corresponding to described error code (corresponding relation downloaded is out-of-date) in the described corresponding relation downloaded, so, terminal can send to sms platform the request obtaining corresponding type of error, in order to obtain type of error corresponding to described error code.
In practical application, terminal directly can also call preset function or service to obtain the reason of short message sending failure.Such as, the service " SmsReceiverService " that the terminal running android system can provide by calling android system obtains the type of error led to the failure.
Concrete, described type of error can comprise: the user such as " short message centre number arranges mistake ", " SIM card is invalid ", " illicit reception side ", " space storing short message in SIM card is full " arranges the type of error and other sms platform internal errors that cause, the type of error that such as SMC (ShortMessageCenter, sms center) is busy etc. causes.
Step S205: obtain the information that described type of error is corresponding, and export information, in order to point out described type of error.
In specific implementation, described type of error directly can be prompted to user by terminal.
Concrete, the corresponding relation of type of error and information also can pre-set, and can also be user-defined.Described information can comprise: information of voice prompt, or text prompt information, or picture cues information, in order to point out the reason of user's short message sending failure.
Step S207, according to described type of error, performs the predetermined registration operation that described type of error is corresponding.
In the invention process, described predetermined registration operation can be used for providing solution.Here, solution comprises: the solution arranging or use the solution of mistake and the mistake for Short Message Platform inside caused for user.
Such as, described type of error is " space storing short message in SIM card is full ".So, the solution for this mistake can be: the storage administration interface jumping to SIM card, and suggestion user clears up SIM card space.
Again such as, described type of error is " SMC hurries ".So, the solution for this mistake is: jump to corresponding maintenance interface, for checking whether Short Message Entity or short message inadequate resource, or checks whether the Original Count Of Short messaging or Terminational Count Of Short messaging that have exceeded Short Message Entity.
Example is only a kind of implementation of the embodiment of the present invention, can be different in practical application, should not form restriction.
Further, go to solve the problem of short message sending failure to be applicable to terminal use, terminal can also judge whether described type of error belongs to default mistake, if so, then generates solution corresponding to described type of error, and exports described solution.Here, default mistake refers to and to be arranged by user or to use the mistake caused.Understandable, arrange due to user or use the mistake that causes the normally mistake that can revise of user, therefore, the solution for this class mistake can be fed back to user by terminal, so that user solves the problem of short message sending failure.Lower mask body introduction belongs to several type of errors of described default mistake, and for the solution of various type of error:
If described type of error is " short message centre number arranges mistake ".So, terminal can pass through short message centre number corresponding to Network Capture terminal attaching ground, and the described short message centre number that output gets is to user, and prompting user changes short message centre number; Further, if user confirms to revise short message centre number, the short message centre number of terminal can also be revised as the described short message centre number got by terminal; Further, after successfully modified, terminal can jump to short message sending interface, at short message sending interface prompt user retry short message sending.
If described type of error is " illicit reception side ".So, terminal can find out the communication information of described recipient from address list, and points out user to delete the communication information of described recipient.
If described type of error is " SIM card is invalid ".So, terminal can point out user to supplement with money, and jumps to and supplement the page with money; Further, after successful recharging, terminal can jump to short message sending interface, at short message sending interface prompt user retry short message sending.
If described type of error is " space storing short message in SIM card is full ".So, terminal can jump to the storage administration interface of SIM card, and suggestion user clears up SIM card space; Further, store in SIM card the spatial content of short message enough time, terminal can jump to short message sending interface, prompting user retry short message sending.
Need to illustrate, the type of error of described default mistake that what the embodiment of the present invention related to belong to includes but not limited to the several of above-mentioned introduction.
Under a kind of application scenarios, described type of error can be sending short messages in groups mistake.For the predetermined registration operation of described sending short messages in groups mistake, terminal can also return and not send successful recipient's information.
In specific implementation, when terminal group sends short messages failure, except checking the above-mentioned various type of error belonging to described default mistake, and export outside corresponding solution, terminal can also obtain the communication information not sending successful recipient, so that terminal use does not send successful recipient retransmit note to described.
Implement the embodiment of the present invention, after the type of error determining short message sending failure, except exporting information, in order to point out the reason of user's short message sending failure, terminal is also according to described type of error, performing the predetermined registration operation for providing solution, being convenient to the problem that user solves short message sending failure.
See Fig. 4, be the structural representation of the first embodiment of terminal provided by the invention, terminal 40 as shown in Figure 4 can comprise: acquiring unit 401, determining unit 403, and Tip element 405.Wherein:
Acquiring unit 401, for when sending note to recipient's failure, obtains the error code of described short message sending failure;
Determining unit 403, for determining the type of error that described error code is corresponding;
Tip element 405, for obtaining information corresponding to described type of error, and exports information, in order to point out described type of error.
In the embodiment of the present invention, described error code can be: the reason of the note process failure of any one or multiple record in SMSC, ISMG, SP and GNS.
In specific implementation, acquiring unit 401 can participate in from itself and above-mentioned each record position that entity arranges and obtain each note result participating in entity record (success or failure, and the error code led to the failure).Such as, acquiring unit 401 can obtain the note result of SMSC record from MO (MessageOriginated) ticket.Example is only a kind of implementation of the embodiment of the present invention, can be different in practical application, should not form limit.
In practical application, acquiring unit 401 directly can also call preset function or service to obtain the error code of short message sending failure.Such as, the service " SmsReceiverService " that calling android system provides obtains and causes short breath to send failed error code.
In a kind of implementation of the embodiment of the present invention, the corresponding relation of error code and type of error can be kept at above-mentioned each and participate on entity.Concrete, after acquiring unit 401 obtains described error code, determining unit 403 needs to send to sms platform the request obtaining corresponding type of error, to make the corresponding participation entity in described platform find out type of error corresponding to described error code according to described corresponding relation, and return and find described type of error to terminal.
In the another kind of implementation of the embodiment of the present invention, error code can be kept at terminal local with the corresponding relation of type of error or in the memory device that is connected with terminal.In specific implementation, determining unit 403 can find out type of error corresponding to described error code according to the described corresponding relation in terminal local or the memory device be connected with terminal.
Further, if do not find type of error corresponding to described error code (corresponding relation is out-of-date) in the described corresponding relation in terminal local or the memory device that is connected with terminal, so, determining unit 403 can send to sms platform the request obtaining corresponding type of error, in order to obtain type of error corresponding to described error code.
In specific implementation, described type of error directly can be prompted to user by Tip element 405.
In practical application, the corresponding relation of type of error and information also can pre-set, and can also be user-defined, in order to export the information of hommization more, is convenient to the reason that user understands short message sending failure.Such as, if described type of error is " SIM card is invalid ".So, Tip element 405 can point out user to supplement with money.Example is only a kind of implementation of the embodiment of the present invention, can be different in practical application, should not form restriction.
In specific implementation, described information can comprise: information of voice prompt, or text prompt information, or picture cues information, is not restricted here.
Further, as shown in Figure 5, terminal 40 is comprising: acquiring unit 401, determining unit 403, and outside Tip element 405, also can comprise: performance element 407, wherein: performance element 407, for obtaining information corresponding to described type of error at Tip element 405, and when exporting information, according to described type of error, perform the predetermined registration operation that described type of error is corresponding.
In the invention process, described predetermined registration operation can be used for providing solution.Here, solution comprises: the solution arranging or use the solution of mistake and the mistake for Short Message Platform inside caused for user.
Further, go to solve the problem of short message sending failure to be applicable to terminal use, performance element 407 can also judge whether described type of error belongs to default mistake, if, then generate the solution that described type of error is corresponding, and export described solution.Here, default mistake refers to and to be arranged by user or to use the mistake caused.Understandable, arrange due to user or use the mistake that causes the normally mistake that can revise of user, therefore, the solution for this class mistake can be fed back to user by performance element 407, so that user solves the problem of short message sending failure.
Lower mask body introduction belongs to several type of errors of described default mistake, and the solution that performance element 407 exports for various type of error:
If described type of error is " short message centre number arranges mistake ".So, performance element 407 can pass through short message centre number corresponding to Network Capture terminal attaching ground, and the described short message centre number that output gets is to user, and prompting user changes short message centre number; Further, if user confirms to revise short message centre number, the short message centre number of terminal can also be revised as the described short message centre number got by performance element 407; Further, after successfully modified, performance element 407 can jump to short message sending interface, at short message sending interface prompt user retry short message sending.
If described type of error is " illicit reception side ".So, performance element 407 can find out the communication information of described recipient from address list, and points out user to delete the communication information of described recipient.
If described type of error is " SIM card is invalid ".So, performance element 407 can point out user to supplement with money, and jumps to and supplement the page with money; Further, after successful recharging, performance element 407 can jump to short message sending interface, at short message sending interface prompt user retry short message sending.
If described type of error is " space storing short message in SIM card is full ".So, performance element 407 can jump to the storage administration interface of SIM card, and suggestion user clears up SIM card space; Further, store in SIM card the spatial content of short message enough time, performance element 407 can jump to short message sending interface, prompting user retry short message sending.
Need to illustrate, the type of error of described default mistake that what the embodiment of the present invention related to belong to includes but not limited to the several of above-mentioned introduction.
Under a kind of application scenarios, described type of error can be sending short messages in groups mistake.For the predetermined registration operation of described sending short messages in groups mistake, performance element 407 can also return and not send successful recipient's information.
Will be understood that, in terminal 40, the function of each functional module according to the method specific implementation in the embodiment of the method for above-mentioned Fig. 1 or Fig. 3, can repeat no more here.
For the ease of implementing the embodiment of the present invention, the invention provides a kind of terminal, for realizing the method described in Fig. 1 or Fig. 3 embodiment.
See Fig. 6, terminal 100 can comprise: baseband chip 100, memory 105 (can comprise one or more computer-readable recording medium), radio frequency (RF) module 106, peripheral system 107, display (LCD) 113, camera 114, voicefrequency circuit 115, touch-screen 116 and transducer 117 (can comprise one or more transducer).Wherein, baseband chip 100 accessible site comprises: one or more processor 101, clock module 102 and power management module 103.These parts can communicate on one or more communication bus 104.
Should be appreciated that terminal 100 is only an example of the present invention, and terminal 100 can have the parts more more or less than the parts illustrated, can combine two or more parts, or the difference configuration can with parts realizes.
Memory 105 is coupled with processor 101, for storing various software program and/or organizing instruction more.In specific implementation, memory 105 can comprise the memory of high random access, and also can comprise nonvolatile memory, such as one or more disk storage device, flash memory device or other non-volatile solid-state memory devices.
Radio frequency (RF) module 106 is for receiving and sending radiofrequency signal.Radio frequency (RF) module 106 is by radiofrequency signal and communication network and other communication apparatus communications.In specific implementation, radio frequency (RF) module 106 can include but not limited to: antenna system, RF transceiver, one or more amplifier, tuner, one or more oscillator, digital signal processor, CODEC chip, SIM card and storage medium etc.In certain embodiments, radio frequency (RF) module 106 can be realized on a separate chip.
Peripheral system 107 is mainly used in realizing the interactive function between terminal 100 and user/external environment condition.In specific implementation, peripheral system 107 can comprise: display (LCD) controller 108, camera controller 109, Audio Controller 110, touch screen controller 111 and sensor management module 112.Wherein, each controller can be coupled with each self-corresponding ancillary equipment.In certain embodiments, peripheral system 107 can also comprise the controller of other I/O peripheral hardwares.
The clock module 102 be integrated in baseband chip 100 is mainly used in as processor 101 produces clock required for transfer of data and sequencing control.The power management module 103 be integrated in baseband chip 100 is mainly used in as processor 101, radio-frequency module 106 and peripheral system provide voltage that is stable, pinpoint accuracy.The processor 101 be integrated in baseband chip 100 is mainly used in calling the handling procedure be stored in memory 105, and performs following steps:
When being sent note by radio frequency (RF) module 106 to recipient's failure, obtain the error code of described short message sending failure;
Determine the type of error that described error code is corresponding;
Obtain the information that described type of error is corresponding, and export information, in order to point out described type of error by display (LCD) 113 or voicefrequency circuit 115.
In the embodiment of the present invention, described error code can be: the reason of the note process failure of any one or multiple record in SMSC, ISMG, SP and GNS.
In specific implementation, processor 101 can participate in from itself and above-mentioned each record position that entity arranges and obtain each note result participating in entity record (success or failure, and the error code led to the failure).Such as, processor 101 can obtain the note result of SMSC record from MO (MessageOriginated) ticket.Example is only a kind of implementation of the embodiment of the present invention, can be different in practical application, should not form limit.
In practical application, processor 101 directly can also call preset function or service to obtain the error code of short message sending failure.Such as, the service " SmsReceiverService " that calling android system provides obtains and causes short breath to send failed error code.
In a kind of implementation of the embodiment of the present invention, the corresponding relation of error code and type of error can be kept at above-mentioned each and participate on entity.Concrete, after the described error code of acquisition, processor 101 can send to sms platform the request obtaining corresponding type of error, to make the corresponding participation entity in described platform find out type of error corresponding to described error code according to described corresponding relation, and return and find described type of error to terminal.
In the another kind of implementation of the embodiment of the present invention, error code and the corresponding relation of type of error can be kept at local storage 105 or in the External memory equipment that is connected with terminal 100.In specific implementation, processor 101 can find out type of error corresponding to described error code according to the described corresponding relation in terminal local or the memory device be connected with terminal.
Further, if do not find type of error corresponding to described error code (corresponding relation is out-of-date) in the described corresponding relation in local storage 105 or the External memory equipment that is connected with terminal 100, so, processor 101 can send to sms platform the request obtaining corresponding type of error, in order to obtain type of error corresponding to described error code.
In specific implementation, described type of error directly can be prompted to user by display (LCD) 113 or voicefrequency circuit 115 by processor 101.
In practical application, the corresponding relation of type of error and information also can pre-set, and can also be user-defined, in order to export the information of hommization more, is convenient to the reason that user understands short message sending failure.Such as, if described type of error is " SIM card is invalid ".So, processor 101 can pass through display (LCD) 113 or voicefrequency circuit 115 points out user to supplement with money.Example is only a kind of implementation of the embodiment of the present invention, can be different in practical application, should not form restriction.
In specific implementation, described information can comprise: information of voice prompt, or text prompt information, or picture cues information, is not restricted here.
Further, go to solve the problem of short message sending failure to be applicable to terminal use, processor 101 can also judge whether described type of error belongs to default mistake, if so, then generates solution corresponding to described type of error, and exports described solution.Here, default mistake refers to and to be arranged by user or to use the mistake caused.Understandable, arrange due to user or use the mistake that causes the normally mistake that can revise of user, therefore, the solution for this class mistake can be fed back to user by processor 101, so that user solves the problem of short message sending failure.
Lower mask body introduction belongs to several type of errors of described default mistake, and for the solution of various type of error:
If described type of error is " short message centre number arranges mistake ".So, processor 101 can by the short message centre number of Network Capture terminal attaching ground correspondence, and exports the described short message centre number that gets to user by display (LCD) 113 or voicefrequency circuit 115, point out user to change short message centre number; Further, if user confirms to revise short message centre number, the short message centre number of terminal can also be revised as the described short message centre number got by processor 101; Further, after successfully modified, processor 101 can jump to short message sending interface, at short message sending interface prompt user retry short message sending.
If described type of error is " illicit reception side ".So, processor 101 can find out the communication information of described recipient from address list, and points out user to delete the communication information of described recipient by display (LCD) 113 or voicefrequency circuit 115.
If described type of error is " SIM card is invalid ".So, processor 101 can pass through display (LCD) 113 or voicefrequency circuit 115 points out user to supplement with money, and jumps to and supplement the page with money; Further, after successful recharging, processor 101 can jump to short message sending interface, at short message sending interface prompt user retry short message sending.
If described type of error is " space storing short message in SIM card is full ".So, processor 101 can jump to the storage administration interface of SIM card, and suggestion user clears up SIM card space; Further, store in SIM card the spatial content of short message enough time, processor 101 can jump to short message sending interface, prompting user retry short message sending.
Need to illustrate, the type of error of described default mistake that what the embodiment of the present invention related to belong to includes but not limited to the several of above-mentioned introduction.
Under a kind of application scenarios, described type of error can be sending short messages in groups mistake.For the predetermined registration operation of described sending short messages in groups mistake, processor 101 can also return and not send successful recipient's information.
Will be understood that, processor 101 perform step can also with reference to above-mentioned Fig. 1 to or Fig. 3 embodiment of the method in specific implementation, repeat no more here.
In sum, implement the embodiment of the present invention, by when short message sending is failed, obtain the error code of short message sending failure, and according to the reason of error code determination short message sending failure, feeding back unsuccessful reason, to user, can make user know the inside story the concrete reason of short message sending failure, to make further process, improve Consumer's Experience.
Module in all embodiments of the present invention or submodule, universal integrated circuit can be passed through, such as CPU (CentralProcessingUnit, central processing unit), or realized by ASIC (ApplicationSpecificIntegratedCircuit, application-specific integrated circuit (ASIC)).
The sequence of steps of the method for the embodiment of the present invention can carry out adjusting, merge or deleting according to actual needs.The module of the terminal of the embodiment of the present invention can carry out integrating according to actual needs, Further Division or delete.
One of ordinary skill in the art will appreciate that all or part of flow process realized in above-described embodiment method, that the hardware that can carry out instruction relevant by computer program has come, described program can be stored in a computer read/write memory medium, this program, when performing, can comprise the flow process of the embodiment as above-mentioned each side method.Wherein, described storage medium can be magnetic disc, CD, read-only store-memory body (Read-OnlyMemory, ROM) or random store-memory body (RandomAccessMemory, RAM) etc.
Above disclosedly be only present pre-ferred embodiments, certainly can not limit the interest field of the present invention with this, therefore according to the equivalent variations that the claims in the present invention are done, still belong to the scope that the present invention is contained.
Claims (10)
1. a processing method for short message sending failure, is characterized in that, comprising:
When sending note to recipient's failure, obtain the error code of described short message sending failure;
Determine the type of error that described error code is corresponding;
Obtain the information that described type of error is corresponding, and export information, in order to point out described type of error.
2. the method for claim 1, is characterized in that, the information that the described type of error of described acquisition is corresponding, and when exporting information, also comprises: according to described type of error, performs the predetermined registration operation that described type of error is corresponding.
3. method as claimed in claim 2, it is characterized in that, described according to described type of error, perform the predetermined registration operation that described error code is corresponding, also comprise: judge whether described type of error belongs to default mistake, if so, then generate solution corresponding to described type of error, and export described solution.
4. the method for claim 1, is characterized in that, described information comprises: information of voice prompt, or text prompt information, or picture cues information.
5. method as claimed in claim 2, it is characterized in that, described type of error is sending short messages in groups mistake; Described according to described type of error, perform the predetermined registration operation that described error code is corresponding, also comprise: return and do not send successful recipient's information.
6. a terminal, is characterized in that, comprising:
Acquiring unit, for when sending note to recipient's failure, obtains the error code of described short message sending failure;
Determining unit, for determining the type of error that described error code is corresponding;
Tip element, for obtaining information corresponding to described type of error, and exports information, in order to point out described type of error.
7. terminal as claimed in claim 6, is characterized in that, also comprise: performance element, for obtaining information corresponding to described type of error at described Tip element, and when exporting information, according to described type of error, perform the predetermined registration operation that described type of error is corresponding.
8. terminal as claimed in claim 7, is characterized in that, described performance element, specifically for: judge whether described type of error belongs to default mistake, if so, then generate solution corresponding to described type of error, and export described solution.
9. terminal as claimed in claim 6, it is characterized in that, described information comprises: information of voice prompt, or text prompt information, or picture cues information.
10. terminal as claimed in claim 7, it is characterized in that, described type of error is sending short messages in groups mistake; Described performance element, specifically for: return and do not send successful recipient's information.
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