CN105159439B - Customer interaction information processing method and processing device - Google Patents
Customer interaction information processing method and processing device Download PDFInfo
- Publication number
- CN105159439B CN105159439B CN201510417221.3A CN201510417221A CN105159439B CN 105159439 B CN105159439 B CN 105159439B CN 201510417221 A CN201510417221 A CN 201510417221A CN 105159439 B CN105159439 B CN 105159439B
- Authority
- CN
- China
- Prior art keywords
- interaction information
- customer interaction
- preset threshold
- preset
- range
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Active
Links
Landscapes
- User Interface Of Digital Computer (AREA)
Abstract
The present invention is suitable for wearable device field, provides a kind of customer interaction information processing method and processing device, the method includes：With the presence or absence of other wearable devices matched with the wearable device in detection wearable device preset range；When there are other wearable devices matched with the wearable device in wearable device preset range, customer interaction information is obtained, the customer interaction information includes following at least one：Electrocardiosignal, respiratory rate, palmic rate, brain wave；The customer interaction information of acquisition is handled, to obtain corresponding handling result.The embodiment of the present invention can make user know that it interacts the information generated with other users.
Description
Technical field
The embodiment of the present invention belongs to wearable device field more particularly to a kind of customer interaction information processing method and processing device.
Background technology
Wearable device refers to that one kind of the clothes or accessory that directly wear, or be integrated into user portable is set
It is standby.Wearable device is not only a kind of hardware device, it can also realize the interaction of data by software support.
Currently, the wearable device that more companies release, such as Intelligent bracelet, the step number with counting user measure movement
The functions such as distance, calorie, the fat consumed, but since existing wearable device is analyzed the data of same user
Processing, and each user can interact in life with other users, therefore, according only to the data processing knot of a user
Fruit is difficult to know that the user interacts the information generated with other users.
Invention content
An embodiment of the present invention provides a kind of customer interaction information processing method and processing devices, it is intended to solve existing method and make
User is difficult to know the problem of user interacts the information generated with other users.
The embodiment of the present invention is achieved in that a kind of customer interaction information processing method, the method includes：
With the presence or absence of other wearable devices matched with the wearable device in detection wearable device preset range；
When there are other wearable devices matched with the wearable device in wearable device preset range, obtains and use
Family interactive information, the customer interaction information include following at least one：Electrocardiosignal, respiratory rate, palmic rate, brain electricity
Wave；
The customer interaction information of acquisition is handled, to obtain corresponding handling result.
The another object of the embodiment of the present invention is to provide a kind of customer interaction information processing unit, and described device includes：
Distance detection unit is matched for detecting in wearable device preset range with the presence or absence of with the wearable device
Other wearable devices；
Customer interaction information acquiring unit is matched for existing in wearable device preset range with the wearable device
To other wearable devices when, obtain customer interaction information, the customer interaction information includes following at least one：Electrocardio is believed
Number, respiratory rate, palmic rate, brain wave；
Customer interaction information processing unit is handled for the customer interaction information to acquisition, to obtain corresponding place
Manage result.
In embodiments of the present invention, due to the corresponding electrocardiosignal of customer interaction information, respiratory rate, palmic rate, brain
Electric wave can reflect mood when user interacts with other users, therefore, be handled by the customer interaction information to acquisition
User can be made to obtain it and interact the information generated with other users.
Description of the drawings
Fig. 1 is a kind of flow chart for customer interaction information processing method that first embodiment of the invention provides；
Fig. 2 is a kind of structure chart for customer interaction information processing unit that second embodiment of the invention provides.
Specific implementation mode
In order to make the purpose , technical scheme and advantage of the present invention be clearer, with reference to the accompanying drawings and embodiments, right
The present invention is further elaborated.It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, and
It is not used in the restriction present invention.
In the embodiment of the present invention, with the presence or absence of being matched with the wearable device in detection wearable device preset range
Other wearable devices, when there are other wearable devices matched with the wearable device in wearable device preset range,
Customer interaction information is obtained, the customer interaction information of acquisition is handled, to obtain corresponding handling result.
In order to illustrate technical solutions according to the invention, illustrated below by specific embodiment.
Embodiment one：
Fig. 1 shows a kind of flow chart for customer interaction information processing method that first embodiment of the invention provides, and is described in detail
It is as follows：
Step S11, in detection wearable device preset range with the presence or absence of match with the wearable device other wear
Wear equipment.
In the step, can by Wireless LAN (Wireless Local Area Networks, WLAN) technology or
Infrared technique or global positioning system (Global Positioning System, GPS) location technology, Bluetooth technology determination can
Wearable device is at a distance from other wearable devices that the wearable device matches, when the distance of two wearable devices is default
When in range, there are other wearable devices matched with the wearable device in judgement wearable device preset range, otherwise,
There is no other wearable devices matched with the wearable device in judgement wearable device preset range.Wherein, with it is described
Other wearable devices of wearable device pairing can be one, or multiple.
In this step, the distance between two wearable devices are determined according to Bluetooth technology, then it is true that following formula can be used
It is fixed：
PR(dBm)=A-10nlg r, wherein PRFor received signal strength indicator (Received Signal
Strength Indication, RSSI), A is the power that signal is received when 1 meter of signal transmission is remote, and n is propagation factor, value by
It is influenced to barrier, temperature, humidity, r is the distance between two wearable devices.
There are other wearable devices matched with the wearable device in wearable device preset range in step S12
When, customer interaction information is obtained, the customer interaction information includes following at least one：Electrocardiosignal, respiratory rate, heartbeat frequency
Rate, brain wave.
In this step, it when the distance for determining two wearable devices is when preset range (such as 10 meters) is interior, persistently obtains
Customer interaction information is taken, it certainly, also can interval acquiring customer interaction information if wishing to save resource.Due to user and other use
When family interacts, electrocardiosignal, respiratory rate, palmic rate, brain wave etc. can accordingly be changed with the mood of user, because
This, mood when user interacts with other users can preferably be reflected by obtaining above- mentioned information.
Optionally, exist in wearable device preset range at (the step S12) and matched with the wearable device
Other wearable devices when, obtain customer interaction information after, including：
A1, judge wearable device at a distance from other wearable devices that the wearable device matches whether beyond default model
It encloses, if exceeding preset range, obtains customer interaction information.Wherein, the preset range of the step and the default model in step S11
It encloses identical.In this step, judged between two wearable devices according to the distance between the two of calculating wearable devices
Distance whether also within a preset range, if continuing to obtain customer interaction information, if not existing, obtaining above-mentioned enumerate
At least one of customer interaction information information.
A2, judge whether the customer interaction information obtained and the difference of the customer interaction information without departing from preset range are less than in advance
If difference range, if being less than preset difference value range, continue to obtain customer interaction information.Specifically, the user of acquisition is interacted
Compared with the corresponding customer interaction information that information is finally obtained when without departing from preset range, if the difference of the two is in preset difference value model
In enclosing, then continue to obtain customer interaction information.Such as, it is assumed that the distance between two wearable devices is more than preset range
When, only obtain " respiratory rate " this customer interaction information, then only need to should " respiratory rate " with without departing from preset range when
" respiratory rate " finally obtained compares, if the difference of the two is within the scope of preset difference value, obtains all users that need to be obtained and hands over
Mutual information.
In above-mentioned A1~A2, after being separated a distance with other users due to user, the mood of user will not may still change
Become, therefore, continues to obtain the customer interaction information not changed, can ensure that the customer interaction information obtained is more complete, to
Keep subsequent data processed result more acurrate.
Step S13 handles the customer interaction information of acquisition, to obtain corresponding handling result.
In the step, the customer interaction information of acquisition can be carried out after obtaining a certain number of customer interaction informations
Processing, to improve the speed of data processing；It can also be reprocessed after the distance of two wearable devices is beyond preset range, with
Improve the utilization rate of resource.
Optionally, the customer interaction information of described pair of acquisition is handled, specific to wrap to obtain corresponding handling result
It includes：
B1, record obtain the time point of the customer interaction information.Specifically, the time point of record can be accurate to the second, when
So, it can also be accurate to millisecond, be not construed as limiting herein.
B2, by the customer interaction information of acquisition compared with preset threshold range, with obtain the customer interaction information with
The comparison result of preset threshold range.Wherein, preset threshold range refers to the corresponding parameters of customer interaction information
Threshold range, specifically, by the customer interaction information of acquisition maximum value corresponding with preset threshold range compared with, if less than pre-
If the corresponding maximum value of threshold range, then again by the customer interaction information of acquisition minimum value corresponding with preset threshold range
Compare, if the customer interaction information obtained is less than the corresponding minimum value of preset threshold range, judges that customer interaction information is small
In preset threshold range, if the customer interaction information obtained is less than the corresponding maximum value of preset threshold range and more than default
The corresponding minimum value of threshold range, then judge customer interaction information be equal to preset threshold range, otherwise, it is determined that user interact
Information is more than preset threshold range.
B3, according to the ratio at the time point of the customer interaction information and the customer interaction information and preset threshold range
Relatively result counts the corresponding integral of the customer interaction information.Specifically, the integral of statistics can be directly in the upper product once counted
Divide and above add up, can also only count this integral, can specifically be set according to user demand.For example, if user wishes to unite
The corresponding integral of customer interaction information in meter one day, and the user obtains the user integral of multiple periods within one day,
It is directly that this period customer interaction information is corresponding then in the corresponding integral of each period customer interaction information of statistics
Integral integral corresponding with last period customer interaction information is added up, as final integral.
Further, described (B3) is according to the time point of the customer interaction information and the customer interaction information and presets
The comparison result of threshold range count the corresponding integral of the customer interaction information, specifically include：
B31, according to the time point of the customer interaction information and the customer interaction information and preset threshold range
Comparison result counts the customer interaction information and is more than the duration of preset threshold range, equal to the duration of preset threshold range
And the duration less than preset threshold range.Whithin a period of time due to user, mood may occur repeatedly to change, this
When, electrocardiosignal, respiratory rate, palmic rate, brain wave etc. can also occur to change accordingly, and therefore, it is necessary to interact user
The time that information is more than preset threshold range carries out the cumulative duration for being more than preset threshold range as customer interaction information.
Similarly, it is also desirable to which the time that customer interaction information is less than to (or being equal to) preset threshold range add up as user's interaction
Information is less than the duration of (or being equal to) preset threshold range.
B32, the duration for being more than preset threshold range according to the customer interaction information of statistics, it is equal to preset threshold value
The duration of range, less than the duration of preset threshold range and the preset integral table of comparisons, count the customer interaction information
Integral, it is described it is preset integral the table of comparisons storage customer interaction information be more than preset threshold range the corresponding product of duration
Divide, customer interaction information is equal to the corresponding integral of duration of preset threshold range and customer interaction information is less than preset threshold
It is worth the corresponding integral of duration of range.Wherein, since user is in anger, the value of corresponding customer interaction information is larger (such as to exhale
Frequency is inhaled to become faster), and user is when being in a cheerful frame of mind, the value of corresponding customer interaction information is then less than normal, therefore, setting user's interaction
The corresponding integral of duration that information is more than preset threshold range is less than 0, and customer interaction information is equal to preset threshold range
The corresponding integral of duration is more than 0, and customer interaction information is less than the corresponding integral of duration of preset threshold range also greater than 0.Example
Such as, it is assumed that customer interaction information be more than preset threshold range when a length of 1 hour when, it is corresponding integral be -1, user interaction
Information be equal to preset threshold range when a length of 1 hour when, it is corresponding integral be 0.1, customer interaction information be less than it is preset
Threshold range when a length of 1 hour when, it is corresponding integral be 1.
In above-mentioned B31~B32, due to user emotion fluctuation less (i.e. customer interaction information is equal to preset threshold range)
When corresponding mood be biased into pleasant, therefore, the duration that setting customer interaction information is equal to preset threshold range corresponds to
Integral enable to evaluation result more acurrate more than 0.
Optionally, the customer interaction information obtained at described Dui is handled, after obtaining corresponding handling result, packet
It includes：
According to preset weights, handling result to acquisition and set from other wearings matched with the wearable device
Standby obtained handling result is handled again, to obtain integrated treatment result.Wherein, preset weights can be by matching two
To wearable device preset, for example, set the weights of a wearable device as 30%, then another wearable sets
Standby weights are (1-70%).
Optionally, the customer interaction information obtained at described Dui is handled, after obtaining corresponding handling result, packet
It includes：
Show the handling result obtained.Specifically, the handling result obtained after the processing of display customer interaction information, so that should
User obtains corresponding information.Certainly, if showing the handling result of the user in other wearable devices, other use can also be made
The information of the user is known at family, increases the interaction between user.
In first embodiment of the invention, it whether there is in detection wearable device preset range and match with the wearable device
To other wearable devices, there are other wearable devices for being matched with the wearable device in wearable device preset range
When, customer interaction information is obtained, the customer interaction information of acquisition is handled, to obtain corresponding handling result.Due to
When the corresponding electrocardiosignal of family interactive information, respiratory rate, palmic rate, brain wave can reflect that user interacts with other users
Mood, therefore, being handled by the customer interaction information to acquisition, which can make user obtain it, interacts production with other users
Raw information.
It should be understood that in embodiments of the present invention, size of the sequence numbers of the above procedures is not meant to the elder generation of execution sequence
Afterwards, the execution sequence of each process should be determined by its function and internal logic, the implementation process structure without coping with the embodiment of the present invention
At any restriction.
Embodiment two：
Fig. 2 shows a kind of structure chart for customer interaction information processing unit that second embodiment of the invention provides, the use
Family interactive information processing unit can be applied in wearable device, which includes：Intelligent bracelet, smartwatch etc..
For convenience of description, it illustrates only and the relevant part of the embodiment of the present invention.
The customer interaction information processing unit includes：
Distance detection unit 21 is matched for detecting to whether there is in wearable device preset range with the wearable device
To other wearable devices.
It specifically, can be by Wireless LAN (Wireless Local Area Networks, WLAN) technology or red
Outer technology or global positioning system (Global Positioning System, GPS) location technology, Bluetooth technology determination can be worn
Equipment is worn at a distance from other wearable devices that the wearable device matches.Determine that two wearable set according to Bluetooth technology
It is the distance between standby, then following formula determination can be used：
PR(dBm)=A-10nlg r, wherein PRFor received signal strength indicator (Received Signal
Strength Indication, RSSI), A is the power that signal is received when 1 meter of signal transmission is remote, and n is propagation factor, value by
It is influenced to barrier, temperature, humidity, r is the distance between two wearable devices.
Wherein, it can be one with other wearable devices of wearable device pairing, or multiple.
Customer interaction information acquiring unit 22, for existing and the wearable device in wearable device preset range
When other wearable devices of pairing, customer interaction information is obtained, the customer interaction information includes following at least one：Electrocardio is believed
Number, respiratory rate, palmic rate, brain wave.
When determining the distances of two wearable devices when preset range (such as 10 meters) is interior, persistently obtains user and interact letter
Breath certainly, also can interval acquiring customer interaction information if wishing to save resource.
Optionally, the customer interaction information processing unit includes：
Wearable device position judgment unit, for judging that other wearings that wearable device and the wearable device match are set
Whether standby distance exceeds preset range, if exceeding preset range, obtains customer interaction information.Specifically, when determining two
The distance of wearable device persistently obtains customer interaction information when preset range (such as 10 meters) is interior, certainly, if wishing to save
Resource, also can interval acquiring customer interaction information.
Customer interaction information judging unit, for judging the customer interaction information obtained and the user without departing from preset range
Whether the difference of interactive information is less than preset difference value range, if being less than preset difference value range, continues to obtain customer interaction information.
After being separated a distance due to user and other users, the mood of user will not may still change, and therefore, continue to obtain
The customer interaction information not changed is taken, can ensure that the customer interaction information obtained is more complete, to make at subsequent data
It is more acurrate to manage result.
Customer interaction information processing unit 23 is handled for the customer interaction information to acquisition, corresponding to obtain
Handling result.
It specifically, can be after obtaining a certain number of customer interaction informations, at the customer interaction information of acquisition
Reason, to improve the speed of data processing；It can also be reprocessed after the distance of two wearable devices is beyond preset range, to carry
The utilization rate of high resource.
Optionally, the customer interaction information processing unit 23 includes：
Time point logging modle, for recording the time point for obtaining the customer interaction information.
Customer interaction information and preset threshold range comparison module, the customer interaction information for that will obtain and preset threshold
Value range compares, to obtain the comparison result of the customer interaction information and preset threshold range.Wherein, preset threshold value model
Enclose refer to the corresponding parameters of customer interaction information threshold range, specifically, by the customer interaction information of acquisition with it is default
The corresponding maximum value of threshold range compare, if being less than the corresponding maximum value of preset threshold range, then by the user of acquisition
Compared with interactive information minimum value corresponding with preset threshold range, if the customer interaction information obtained is less than preset threshold value model
Corresponding minimum value is enclosed, then judges that customer interaction information is less than preset threshold range, if the customer interaction information obtained is less than
The corresponding maximum value of preset threshold range and it is more than the corresponding minimum value of preset threshold range, then judges customer interaction information
Equal to preset threshold range, otherwise, it is determined that customer interaction information is more than preset threshold range.
Statistical module is integrated, is used for according to the time point of the customer interaction information and the customer interaction information and presets
The comparison result of threshold range count the corresponding integral of the customer interaction information.Specifically, the integral of statistics can directly exist
Add up on the integral of last time statistics, can also only count this integral, can specifically be set according to user demand.
Further, the integral statistical module includes：
The duration division module for obtaining customer interaction information, for according to time point of the customer interaction information and described
The comparison result of customer interaction information and preset threshold range counts the customer interaction information and is more than preset threshold range
Duration, the duration equal to preset threshold range and the duration less than preset threshold range.
User mood grading module, for according to the customer interaction information of statistics be more than preset threshold range when
It is long, equal to the duration of preset threshold range, less than the duration of preset threshold range and the preset integral table of comparisons, statistics
The integral of the customer interaction information, the preset integral table of comparisons storage customer interaction information are more than preset threshold range
Duration it is corresponding integral, customer interaction information be equal to preset threshold range duration it is corresponding integral and user interact letter
Duration corresponding integral of the breath less than preset threshold range.Wherein, since user is in anger, corresponding customer interaction information
Value it is larger (such as respiratory rate becomes faster), and user, when being in a cheerful frame of mind, the value of corresponding customer interaction information is then less than normal, because
This, the corresponding integral of duration that setting customer interaction information is more than preset threshold range is less than 0, and customer interaction information is equal to pre-
If threshold range duration it is corresponding integral be more than 0, customer interaction information be less than preset threshold range duration it is corresponding
Integral is also greater than 0.
Corresponding mood when (i.e. customer interaction information is equal to preset threshold range) little due to user emotion fluctuation
It is biased into pleasure, therefore, the corresponding integral of duration that setting customer interaction information is equal to preset threshold range can more than 0
So that evaluation result is more acurrate.
Optionally, the customer interaction information processing unit includes：
Handling result display unit, for showing the handling result obtained.Specifically, after the processing of display customer interaction information
Obtained handling result, so that the user obtains corresponding information.Certainly, if showing the place of the user in other wearable devices
It manages as a result, the information that can also make other users know the user, increases the interaction between user.
In second embodiment of the invention, due to the corresponding electrocardiosignal of customer interaction information, respiratory rate, palmic rate,
Brain wave can reflect mood when user interacts with other users, therefore, at the customer interaction information to acquisition
Managing, which can make user obtain it, interacts the information generated with other users.
Those of ordinary skill in the art may realize that lists described in conjunction with the examples disclosed in the embodiments of the present disclosure
Member and algorithm steps can be realized with the combination of electronic hardware or computer software and electronic hardware.These functions are actually
It is implemented in hardware or software, depends on the specific application and design constraint of technical solution.Professional technician
Each specific application can be used different methods to achieve the described function, but this realization is it is not considered that exceed
The scope of the present invention.
It is apparent to those skilled in the art that for convenience and simplicity of description, the system of foregoing description,
The specific work process of device and unit, can refer to corresponding processes in the foregoing method embodiment, and details are not described herein.
In several embodiments provided herein, it should be understood that disclosed systems, devices and methods, it can be with
It realizes by another way.For example, the apparatus embodiments described above are merely exemplary, for example, the unit
It divides, only a kind of division of logic function, formula that in actual implementation, there may be another division manner, such as multiple units or component
It can be combined or can be integrated into another system, or some features can be ignored or not executed.Another point, it is shown or
The mutual coupling, direct-coupling or communication connection discussed can be the indirect coupling by some interfaces, device or unit
It closes or communicates to connect, can be electrical, machinery or other forms.
The unit illustrated as separating component may or may not be physically separated, aobvious as unit
The component shown may or may not be physical unit, you can be located at a place, or may be distributed over multiple
In network element.Some or all of unit therein can be selected according to the actual needs to realize the mesh of this embodiment scheme
's.
In addition, each functional unit in each embodiment of the present invention can be integrated in a processing unit, it can also
It is that each unit physically exists alone, it can also be during two or more units be integrated in one unit.
It, can be with if the function is realized in the form of SFU software functional unit and when sold or used as an independent product
It is stored in a computer read/write memory medium.Based on this understanding, technical scheme of the present invention is substantially in other words
The part of the part that contributes to existing technology or the technical solution can be expressed in the form of software products, the meter
Calculation machine software product is stored in a storage medium, including some instructions are used so that a computer equipment (can be
People's computer, server or network equipment etc.) it performs all or part of the steps of the method described in the various embodiments of the present invention.
And storage medium above-mentioned includes：USB flash disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), arbitrary access are deposited
The various media that can store program code such as reservoir (RAM, Random Access Memory), magnetic disc or CD.
The above description is merely a specific embodiment, but scope of protection of the present invention is not limited thereto, any
Those familiar with the art in the technical scope disclosed by the present invention, can easily think of the change or the replacement, and should all contain
Lid is within protection scope of the present invention.Therefore, the protection scope of the present invention shall be subject to the protection scope of the claims.
Claims (8)
1. a kind of customer interaction information processing method, which is characterized in that the method includes：
With the presence or absence of other wearable devices matched with the wearable device in detection wearable device preset range；
When there are other wearable devices matched with the wearable device in wearable device preset range, obtains user and hand over
Mutual information, the customer interaction information include following at least one：Electrocardiosignal, respiratory rate, palmic rate, brain wave；
The customer interaction information of acquisition is handled, to obtain corresponding handling result；
The customer interaction information of described pair of acquisition is handled, and to obtain corresponding handling result, is specifically included：
Record obtains the time point of the customer interaction information；
By the customer interaction information of acquisition compared with preset threshold range, to obtain the customer interaction information and preset threshold
It is worth the comparison result of range；
According to the comparison result at the time point of the customer interaction information and the customer interaction information and preset threshold range
Count the corresponding integral of the customer interaction information.
2. according to the method described in claim 1, it is characterized in that, the time point and institute according to the customer interaction information
Customer interaction information integral corresponding with the comparison result of the preset threshold range statistics customer interaction information is stated, it is specific to wrap
It includes：
According to the comparison result at the time point of the customer interaction information and the customer interaction information and preset threshold range
It counts duration of the customer interaction information more than preset threshold range, the duration equal to preset threshold range and is less than
The duration of preset threshold range；
According to the customer interaction information of statistics be more than preset threshold range duration, equal to preset threshold range when
It grows, less than the duration of preset threshold range and the preset integral table of comparisons, counts the integral of the customer interaction information, institute
It states preset integral table of comparisons storage customer interaction information and is more than the corresponding integral of duration of preset threshold range, user's interaction
Information be equal to preset threshold range duration it is corresponding integral and customer interaction information be less than preset threshold range when
Long corresponding integral.
3. according to the method described in claim 1, it is characterized in that, existing and institute in wearable device preset range described
When stating other wearable devices of wearable device pairing, after obtaining customer interaction information, including：
Judge whether wearable device exceeds preset range at a distance from other wearable devices that the wearable device matches, if super
Go out preset range, then obtains customer interaction information；
Judge whether the customer interaction information obtained and the difference of the customer interaction information without departing from preset range are less than preset difference value
Range continues to obtain customer interaction information if being less than preset difference value range.
4. method according to any one of claims 1 to 3, which is characterized in that the customer interaction information obtained at described Dui
It is handled, after obtaining corresponding handling result, including：
Show the handling result obtained.
5. a kind of customer interaction information processing unit, which is characterized in that described device includes：
Distance detection unit, for detect in wearable device preset range with the presence or absence of match with the wearable device its
His wearable device；
Customer interaction information acquiring unit is matched for existing in wearable device preset range with the wearable device
When other wearable devices, customer interaction information is obtained, the customer interaction information includes following at least one：Electrocardiosignal is exhaled
Inhale frequency, palmic rate, brain wave；
Customer interaction information processing unit is handled for the customer interaction information to acquisition, is tied with obtaining corresponding processing
Fruit；
The customer interaction information processing unit includes：
Time point logging modle, for recording the time point for obtaining the customer interaction information；
Customer interaction information and preset threshold range comparison module, the customer interaction information for that will obtain and preset threshold value model
It encloses and compares, to obtain the comparison result of the customer interaction information and preset threshold range；
Statistical module is integrated, for according to the time point of the customer interaction information and the customer interaction information and preset threshold
The comparison result for being worth range counts the corresponding integral of the customer interaction information.
6. device according to claim 5, which is characterized in that the integral statistical module includes：
The duration division module of customer interaction information is obtained, the time point according to the customer interaction information and the user are used for
The comparison result of interactive information and preset threshold range count the customer interaction information more than preset threshold range when
The long, duration equal to preset threshold range and the duration less than preset threshold range；
User mood grading module, for according to the customer interaction information of statistics be more than preset threshold range duration,
Equal to the duration of preset threshold range, less than the duration of preset threshold range and the preset integral table of comparisons, statistics institute
The integral of customer interaction information is stated, the preset integral table of comparisons storage customer interaction information is more than preset threshold range
The corresponding integral of duration, customer interaction information are equal to the corresponding integral of duration and customer interaction information of preset threshold range
Less than the corresponding integral of duration of preset threshold range.
7. device according to claim 5, which is characterized in that described device includes：
Wearable device position judgment unit, for judging wearable device and other wearable devices of wearable device pairing
Whether distance exceeds preset range, if exceeding preset range, obtains customer interaction information；
Customer interaction information judging unit, for judging that the customer interaction information obtained is interacted with the user without departing from preset range
Whether the difference of information is less than preset difference value range, if being less than preset difference value range, continues to obtain customer interaction information.
8. according to claim 5 to 7 any one of them device, which is characterized in that described device includes：
Handling result display unit, for showing the handling result obtained.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510417221.3A CN105159439B (en) | 2015-07-15 | 2015-07-15 | Customer interaction information processing method and processing device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510417221.3A CN105159439B (en) | 2015-07-15 | 2015-07-15 | Customer interaction information processing method and processing device |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN105159439A CN105159439A (en) | 2015-12-16 |
| CN105159439B true CN105159439B (en) | 2018-08-03 |
Family
ID=54800320
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201510417221.3A Active CN105159439B (en) | 2015-07-15 | 2015-07-15 | Customer interaction information processing method and processing device |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN105159439B (en) |
Families Citing this family (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105868670B (en) * | 2016-04-28 | 2018-05-25 | 京东方科技集团股份有限公司 | Intelligent wearable device and its control method, anti-system of wandering away |
| CN106131766B (en) * | 2016-06-22 | 2020-01-07 | 努比亚技术有限公司 | Message sending method and wearable device |
| CN106658362B (en) * | 2016-10-20 | 2020-09-11 | 深圳市元征科技股份有限公司 | Information exchange method and device for body area network |
| CN109144245B (en) * | 2018-07-04 | 2021-09-14 | Oppo（重庆）智能科技有限公司 | Equipment control method and related product |
Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103761083A (en) * | 2013-12-31 | 2014-04-30 | 华为技术有限公司 | Method and device for data sharing and terminal |
| CN104392589A (en) * | 2014-10-31 | 2015-03-04 | 深圳市金立通信设备有限公司 | Information exchanging method |
| CN104461235A (en) * | 2014-11-10 | 2015-03-25 | 深圳市金立通信设备有限公司 | Application icon processing method |
| CN204331624U (en) * | 2014-11-07 | 2015-05-13 | 金天 | Intelligent worn device |
Family Cites Families (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20150157219A1 (en) * | 2013-12-11 | 2015-06-11 | Samsung Electronics Co., Ltd. | Bioimpedance sensor array for heart rate detection |
-
2015
- 2015-07-15 CN CN201510417221.3A patent/CN105159439B/en active Active
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103761083A (en) * | 2013-12-31 | 2014-04-30 | 华为技术有限公司 | Method and device for data sharing and terminal |
| CN104392589A (en) * | 2014-10-31 | 2015-03-04 | 深圳市金立通信设备有限公司 | Information exchanging method |
| CN204331624U (en) * | 2014-11-07 | 2015-05-13 | 金天 | Intelligent worn device |
| CN104461235A (en) * | 2014-11-10 | 2015-03-25 | 深圳市金立通信设备有限公司 | Application icon processing method |
Also Published As
| Publication number | Publication date |
|---|---|
| CN105159439A (en) | 2015-12-16 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN105159439B (en) | Customer interaction information processing method and processing device | |
| CN104010132B (en) | Intelligent filming device and method based on emotion control | |
| US9986315B2 (en) | Method and system for monitoring biometric data | |
| US10049336B2 (en) | Social sensing and behavioral analysis system | |
| CN105678064B (en) | Body-building proposal recommending method and device | |
| CN104408874B (en) | Security pre-alarm method and device | |
| US20110137836A1 (en) | Method and system for generating history of behavior | |
| US9833141B2 (en) | Transfer of measurement data related to physical exercise | |
| CN109582821A (en) | A kind of music object recommendation method, terminal and computer readable storage medium | |
| CN107734487A (en) | Control method, center fixture and the equipment of wearable electronic | |
| WO2012134690A1 (en) | Ranging with body motion capture | |
| CN104754470A (en) | Multifunctional intelligent headset, multifunctional intelligent headset system and communication method of multifunctional intelligent headset system | |
| CN109712712A (en) | A kind of health evaluating method, health evaluating device and computer readable storage medium | |
| CN105844445A (en) | Information supplying method, server, and information supplying system | |
| CN110193127A (en) | Method, apparatus, computer equipment and the storage medium of music assisting sleep | |
| EP2880569A1 (en) | Transfer of measurement data related to physical exercise | |
| CN111701216A (en) | Rope skipping counting implementation method and system, wrist wearable device and storage medium | |
| WO2021179916A1 (en) | Oral care monitoring and habit formation system | |
| WO2012144186A1 (en) | Warranty period determination device and warranty period determination method | |
| CN109815037A (en) | Slow disk detection method and storage array | |
| CN106030217B (en) | Method and apparatus for operating air conditioner | |
| CN105141786A (en) | Music playing control method, system and mobile terminal | |
| AU2014275396B2 (en) | Social sensing and behavioral analysis system | |
| CN109870172A (en) | Step counting detection method, device, equipment and storage medium | |
| CN109492779A (en) | A kind of household electrical appliance health control method, device and household electrical appliance |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant |