CN104918090A - Intelligent hotel management system based on voice control - Google Patents
Intelligent hotel management system based on voice control Download PDFInfo
- Publication number
- CN104918090A CN104918090A CN201510384107.5A CN201510384107A CN104918090A CN 104918090 A CN104918090 A CN 104918090A CN 201510384107 A CN201510384107 A CN 201510384107A CN 104918090 A CN104918090 A CN 104918090A
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- CN
- China
- Prior art keywords
- module
- voice
- top box
- call
- control command
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
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Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
- H04N21/40—Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
- H04N21/41—Structure of client; Structure of client peripherals
- H04N21/422—Input-only peripherals, i.e. input devices connected to specially adapted client devices, e.g. global positioning system [GPS]
- H04N21/42203—Input-only peripherals, i.e. input devices connected to specially adapted client devices, e.g. global positioning system [GPS] sound input device, e.g. microphone
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
- H04N21/40—Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
- H04N21/41—Structure of client; Structure of client peripherals
- H04N21/422—Input-only peripherals, i.e. input devices connected to specially adapted client devices, e.g. global positioning system [GPS]
- H04N21/42204—User interfaces specially adapted for controlling a client device through a remote control device; Remote control devices therefor
- H04N21/42206—User interfaces specially adapted for controlling a client device through a remote control device; Remote control devices therefor characterized by hardware details
- H04N21/4221—Dedicated function buttons, e.g. for the control of an EPG, subtitles, aspect ratio, picture-in-picture or teletext
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
- H04N21/40—Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
- H04N21/41—Structure of client; Structure of client peripherals
- H04N21/422—Input-only peripherals, i.e. input devices connected to specially adapted client devices, e.g. global positioning system [GPS]
- H04N21/42204—User interfaces specially adapted for controlling a client device through a remote control device; Remote control devices therefor
- H04N21/42206—User interfaces specially adapted for controlling a client device through a remote control device; Remote control devices therefor characterized by hardware details
- H04N21/42221—Transmission circuitry, e.g. infrared [IR] or radio frequency [RF]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
- H04N21/40—Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
- H04N21/41—Structure of client; Structure of client peripherals
- H04N21/422—Input-only peripherals, i.e. input devices connected to specially adapted client devices, e.g. global positioning system [GPS]
- H04N21/42204—User interfaces specially adapted for controlling a client device through a remote control device; Remote control devices therefor
- H04N21/42206—User interfaces specially adapted for controlling a client device through a remote control device; Remote control devices therefor characterized by hardware details
- H04N21/42222—Additional components integrated in the remote control device, e.g. timer, speaker, sensors for detecting position, direction or movement of the remote control, microphone or battery charging device
Landscapes
- Engineering & Computer Science (AREA)
- Multimedia (AREA)
- Signal Processing (AREA)
- Human Computer Interaction (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The invention discloses an intelligent hotel management system based on voice control. Each remote controller comprises a microcontroller, a wireless communication module, a voice call module, a voice collector, a voice recognition module, a control instruction generation module, and an infrared emission module. Each voice call module is connected with the corresponding microcontroller. Each microcontroller is connected to a wireless AP of a network set-top box through the corresponding wireless communication module. All the wireless APs are connected with a call center server through a communication network. Network voice call between a guest room customer and a front desk clerk or a guest room customer can be realized through the remote controllers and the set-top boxes. The call function is integrated onto the remote controllers and is very convenient to use, so that hotels do not need to spend a lot of money in installing telephones to set up an independent call network, and the cost of hotel management is reduced greatly. The remote controllers support the voice recognition function, can control the set-top boxes and televisions through voice, and are more intelligent and convenient to use.
Description
Technical field
The present invention relates to a kind of intelligent hotel management system, particularly relate to a kind of based on voice-operated intelligent hotel management system.
Background technology
Along with domestic commerce and tourist industry persistently overheating, hotel has also welcome a high-speed development period, arises at the historic moment in hotel, the hotel of various forms, polytype, different scales.That particularly swims along with family and personal self-aid is surging forward, and has expedited the emergence of large quantities of small-sized hotels, self-service hotel, and the management expectancy in this kind of hotel is simple, efficient, low cost.
At present; the big-and-middle-sized hotel information management system of domestic and international star is usually based on local area network platform; hotel business system is made up of, as reception, cash register, house affairs, manager's inquiry, financial management etc. at least one database server and the multiple stage computer being distributed in each management node on network.Except the network equipment of indispensability is as except switch, modulator-demodulator and computer, server, a series of hardware device such as intelligent door lock card reader/writer, identity card scanner also will be purchased in foreground.Hotel management software adopts C/S (client/server) pattern or B/S (browser/server) pattern usually, and this kind of management system is applied widely at present.
Existing hotel guest room is generally all configured with television set, Digital Television or the multimedia equipment such as network machine top box, remote controller, for passenger provides rating service.In addition, conveniently passenger carries out audio call to reception counter of hotel or other guest room, hotel all needs to build independently speech path network, tradition hotel speech path network needs to install telephone set respectively in each guest room and foreground, need to set up traffic server simultaneously, realized the functions such as dialing management and telephone traffic transfer by traffic server, build cost very high.
Summary of the invention
The object of the invention is to overcome the deficiencies in the prior art, there is provided a kind of based on voice-operated intelligent hotel management system, the voice-over-net that can be realized between guest room passenger and foreground or guest room passenger by remote controller and Set Top Box is conversed, remote controller support voice recognition function, by voice control STB and television set.
The object of the invention is to be achieved through the following technical solutions: a kind of based on voice-operated intelligent hotel management system, comprise the Call Center Server being arranged at reception counter of hotel and the interconnected amusement equipment being provided to each guest room, hotel, described interconnected amusement equipment comprise remote controller, network machine top box and television set;
The remote controller that each guest room is equipped with includes microcontroller, wireless communication module, voice call module, voice collector, sound identification module, control command generation module, infrared transmission module, difference integrated wireless AP in the network machine top box that each guest room is equipped with; Voice call module is connected with microcontroller, and microcontroller is by the wireless aps of wireless communication module access network Set Top Box, and each wireless aps is connected with Call Center Server by communication network; Calling party initiates phonetic dialing request by the voice call module on its remote controller, the dialing respond module that Call Center Server is arranged is for receiving this phonetic dialing request and dialling according to this dial request, phonetic dialing is forwarded to the callee in foreground base or other appointment guest room, callee receives this phonetic dialing request by the voice call module on its remote controller equally;
Described voice collector is for gathering the voice messaging of user's net control Set Top Box or television set; Sound identification module is used for the characteristic of the voice messaging that analyzing and processing voice collector collects; Control command generation module is used for the control command of characteristic generating network Set Top Box or the television set obtained according to sound identification module, and completes the coding of control command; Infrared transmission module is used for by infrared control command after network machine top box or television transmission coding;
The network machine top box that each guest room is equipped with and television set are provided with control command decoder module and control unit, and control command decoder module is used for the encoded control command that decoding IR transmitter module is sent; Control unit is used for performing corresponding operating according to decode the control command net control Set Top Box that obtains and television set.
Described remote controller is provided with emergency help key, emergency help key is physical button, and during pressing emergency help key, remote controller is sent out a signal for help to Call Center Server by communication network, and Call Center Server gives the alarm after receiving this distress call.
The invention has the beneficial effects as follows:
1) voice-over-net that can be realized between guest room passenger and foreground or guest room passenger by remote controller and Set Top Box is conversed, call function is integrated on remote controller, use very convenient, and no longer need hotel to spend great amount of cost to install telephone set to build independently speech path network, greatly save hotel management cost.
2) remote controller support voice recognition function, by voice control STB and television set, the use of remote controller is more intelligent more convenient.
3) remote controller is provided with the physical button of emergency help, under emergency conditions, passenger presses emergency help button can send calling for help to call center in time, is convenient to security administration department of hotel and takes emergency treatment in time.
Accompanying drawing explanation
Fig. 1 is present system structural schematic block diagram;
Fig. 2 is remote controller structure schematic block diagram of the present invention.
Embodiment
Below in conjunction with accompanying drawing, technical scheme of the present invention is described in further detail, but protection scope of the present invention is not limited to the following stated.
As shown in Figure 1, a kind of based on voice-operated intelligent hotel management system, comprise the Call Center Server being arranged at reception counter of hotel and the interconnected amusement equipment being provided to each guest room, hotel, described interconnected amusement equipment comprise remote controller, network machine top box and television set.
As shown in Figure 2, the remote controller that each guest room is equipped with includes microcontroller, wireless communication module, voice call module, voice collector, sound identification module, control command generation module, infrared transmission module, difference integrated wireless AP in the network machine top box that each guest room is equipped with; Voice call module is connected with microcontroller, and microcontroller is by the wireless aps of wireless communication module access network Set Top Box, and each wireless aps is connected with Call Center Server by communication network; Calling party initiates phonetic dialing request by the voice call module on its remote controller, the dialing respond module that Call Center Server is arranged is for receiving this phonetic dialing request and dialling according to this dial request, phonetic dialing is forwarded to the callee in foreground base or other appointment guest room, callee receives this phonetic dialing request by the voice call module on its remote controller equally; The voice-over-net that can be realized between guest room passenger and foreground or guest room passenger by remote controller and Set Top Box is conversed, call function is integrated on remote controller, use very convenient, and no longer need hotel to spend great amount of cost to install telephone set to build independently speech path network, greatly save hotel management cost.
Described voice collector is for gathering the voice messaging of user's net control Set Top Box or television set; Sound identification module is used for the characteristic of the voice messaging that analyzing and processing voice collector collects; Control command generation module is used for the control command of characteristic generating network Set Top Box or the television set obtained according to sound identification module, and completes the coding of control command; Infrared transmission module is used for by infrared control command after network machine top box or television transmission coding;
The network machine top box that each guest room is equipped with and television set are provided with control command decoder module and control unit, and control command decoder module is used for the encoded control command that decoding IR transmitter module is sent; Control unit is used for performing corresponding operating according to decode the control command net control Set Top Box that obtains and television set.Remote controller support voice recognition function, by voice control STB and television set, the use of remote controller is more intelligent more convenient.
Described remote controller is provided with emergency help key, emergency help key is physical button, and during pressing emergency help key, remote controller is sent out a signal for help to Call Center Server by communication network, and Call Center Server gives the alarm after receiving this distress call.Under emergency conditions, passenger presses emergency help button can send calling for help to call center in time, is convenient to security administration department of hotel and takes emergency treatment in time.
The above is only the preferred embodiment of the present invention, be to be understood that the present invention is not limited to the form disclosed by this paper, should not regard the eliminating to other embodiments as, and can be used for other combinations various, amendment and environment, and can in contemplated scope described herein, changed by the technology of above-mentioned instruction or association area or knowledge.And the change that those skilled in the art carry out and change do not depart from the spirit and scope of the present invention, then all should in the protection range of claims of the present invention.
Claims (2)
1. one kind based on voice-operated intelligent hotel management system, it is characterized in that: comprise the Call Center Server being arranged at reception counter of hotel and the interconnected amusement equipment being provided to each guest room, hotel, described interconnected amusement equipment comprise remote controller, network machine top box and television set;
The remote controller that each guest room is equipped with includes microcontroller, wireless communication module, voice call module, voice collector, sound identification module, control command generation module, infrared transmission module, difference integrated wireless AP in the network machine top box that each guest room is equipped with; Voice call module is connected with microcontroller, and microcontroller is by the wireless aps of wireless communication module access network Set Top Box, and each wireless aps is connected with Call Center Server by communication network; Calling party initiates phonetic dialing request by the voice call module on its remote controller, the dialing respond module that Call Center Server is arranged is for receiving this phonetic dialing request and dialling according to this dial request, phonetic dialing is forwarded to the callee in foreground base or other appointment guest room, callee receives this phonetic dialing request by the voice call module on its remote controller equally;
Described voice collector is for gathering the voice messaging of user's net control Set Top Box or television set; Sound identification module is used for the characteristic of the voice messaging that analyzing and processing voice collector collects; Control command generation module is used for the control command of characteristic generating network Set Top Box or the television set obtained according to sound identification module, and completes the coding of control command; Infrared transmission module is used for by infrared control command after network machine top box or television transmission coding;
The network machine top box that each guest room is equipped with and television set are provided with control command decoder module and control unit, and control command decoder module is used for the encoded control command that decoding IR transmitter module is sent; Control unit is used for performing corresponding operating according to decode the control command net control Set Top Box that obtains and television set.
2. one according to claim 1 is based on voice-operated intelligent hotel management system, it is characterized in that: described remote controller is provided with emergency help key, emergency help key is physical button, during pressing emergency help key, remote controller is sent out a signal for help to Call Center Server by communication network, and Call Center Server gives the alarm after receiving this distress call.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510384107.5A CN104918090A (en) | 2015-07-03 | 2015-07-03 | Intelligent hotel management system based on voice control |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510384107.5A CN104918090A (en) | 2015-07-03 | 2015-07-03 | Intelligent hotel management system based on voice control |
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| Publication Number | Publication Date |
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| CN104918090A true CN104918090A (en) | 2015-09-16 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN201510384107.5A Pending CN104918090A (en) | 2015-07-03 | 2015-07-03 | Intelligent hotel management system based on voice control |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106941553A (en) * | 2017-05-12 | 2017-07-11 | 合肥市群智科技有限公司 | A kind of Hospitality management system |
| CN110619875A (en) * | 2019-09-10 | 2019-12-27 | 快住智能科技（苏州）有限公司 | Intelligent voice calling sound box applied to hotel |
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2015
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Patent Citations (6)
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| US20070139514A1 (en) * | 2005-12-19 | 2007-06-21 | Marley Robert P | Television set-top video phone system |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
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| PB01 | Publication | ||
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| WD01 | Invention patent application deemed withdrawn after publication | ||
| WD01 | Invention patent application deemed withdrawn after publication |
Application publication date: 20150916 |