CN104883269A - Method and apparatus of treating AC logs - Google Patents
Method and apparatus of treating AC logs Download PDFInfo
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- CN104883269A CN104883269A CN201410073063.XA CN201410073063A CN104883269A CN 104883269 A CN104883269 A CN 104883269A CN 201410073063 A CN201410073063 A CN 201410073063A CN 104883269 A CN104883269 A CN 104883269A
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Abstract
The invention discloses a method and apparatus of treating AC logs, comprising receiving AC logs on AC equipment, wherein the AC logs include user MAC addresses; matching AC logs according to known keywords; and utilizing the user MAC addresses to combine matched AC logs with equipment resource information to form complete user behavior information. The method and apparatus can match and store a huge number of AC logs, and then combine AC log information with equipment resource information, thereby facilitating maintainers to rapidly find complete user behavior information relevant to complaints, and increasing AC log treatment efficiency.
Description
Technical field
The present invention relates to wireless communication technology field, particularly relate to a kind of method and apparatus processing AC daily record.
Background technology
WLAN (wireless local area network) (Wireless Local Area Network, WLAN) is that the employing wireless communication technology is interconnected by computer equipment, forms the network system intercoming and realize resource-sharing mutually.Along with developing rapidly of WLAN business, the current problems faced of WLAN also gets more and more, as the disappearance of supporting method systematized in maintenance work; Customer complaint amount is large and user experiences absence of information; Fault location difficulty, maintenance efficiency is low.Wherein parsing to the AC device log in WLAN and process are mainly concentrated on to the process of customer complaint, at present to AC equipment in WLAN generate daily record application process be exactly traditional manually to understand one by one.And magnanimity AC daily record can be generated due to existing AC equipment, the throughput receiving AC daily record is quite large, and the AC Log Types fall into disarray of different AC equipment, needs attendant to carry out Screening Treatment to daily record, understand one by one again, so cause attendant's workload very large and treatment effeciency is very low.
And for attendant, cannot obtain fast and effectively and complain relevant complete user behavior information.
Summary of the invention
Obtain fast and effectively to enable attendant and complain relevant complete user behavior information, the invention provides a kind of method processing AC daily record, comprise,
Receive the AC daily record on AC equipment, in described AC daily record, comprise user's MAC address;
According to known keyword, AC daily record is mated;
Utilize user's MAC address the described AC daily record through overmatching and equipment resource information to be combined, form complete user behavior information;
Preferably, described from also comprising the filtering rule that arranges according to attendant after AC equipment receives AC daily record or classifying rules filters the AC daily record received or classifies.
Preferably, classification is carried out in the described AC daily record to receiving is by its sorted users certification class and user-association class.
Preferably, in above-mentioned processing method, attendant can pre-define the first configuration rule parameter, and is configured the described AC daily record through overmatching according to this configuration rule parameter, forms the structure form of AC daily record.
Preferably, described known keyword refers to user account or user's MAC address.
Preferably, described utilize user's MAC address to receive AC daily record mate after, also comprise buffer memory AC log information, when subsequently received AC daily record is relevant to the AC daily record of described buffer memory, carry out AC daily record merging, will complete AC log information be merged stored in database.
Preferably, after the user behavior information that described formation is complete, also comprise the pre-defined second configuration rule parameter of attendant, and according to this configuration rule parameter, described complete user behavior information is configured, form user behavior information structure form.
Preferably, described equipment resource information, comprises AC resource information, AP resource information and hot point resource information.
The present invention also provides a kind of device processing AC daily record, comprises
Interface monitoring module, for receiving the AC daily record on AC equipment, comprises user's MAC address in described AC daily record;
Matching analysis module, for mating AC daily record according to known keyword;
Portfolio management module, for utilizing user's MAC address the described AC daily record through overmatching and equipment resource information to be combined, forms complete user behavior information.
Preferably, described device also comprises filtering classification module, filters the AC daily record received for the filtering rule arranged voluntarily according to attendant, or classifies to the AC daily record received according to the classifying rules that attendant is arranged voluntarily.
Preferably, described device also comprises parameter configuration module, for being configured the described AC daily record through overmatching according to the predefined first configuration rule parameter of attendant, formed AC daily record structure form and according to the predefined second configuration rule parameter of attendant, described complete user behavior information is configured, forms the structure form of user behavior information.
Preferably, described AC log analyzing module also comprises caching management module, for carrying out buffer memory to the frag info in AC daily record, frag info in regular reading buffer memory, once namely the frag info inquiring association merges, until by assembled for AC daily record complete after inquiring final frag info, and by complete AC log information stored in database.
Adopt technical scheme of the present invention, AC daily record and equipment resource information can be combined, make attendant when processing the complaint of WLAN, can obtain fast and complaining relevant complete user behavior information, and then analysis judgement is carried out to complaint, improve the efficiency of WLAN complaint handling.
Accompanying drawing explanation
A kind of idiographic flow schematic diagram processing the method for AC daily record that Fig. 1 provides for the embodiment of the present invention;
Fig. 2 is the idiographic flow schematic diagram in the embodiment of the present invention, AC daily record being carried out to cache management;
A kind of concrete structure schematic diagram processing the device of AC daily record that Fig. 3 provides for the embodiment of the present invention.
Embodiment
Below in conjunction with accompanying drawing, the invention will be further described.
As shown in Figure 1, the present invention takes following steps to the method that AC daily record processes:
Step 101, receives the AC daily record of AC equipment, comprises user's MAC address in described AC daily record.Wherein, obtain AC daily record by carrying out real-time sense to each AC equipment, and can adopt the mode of multi-process parallel receive, the AC daily record data obtained can be SYSLOG daily record data, also can be the daily record data of other arbitrary forms.
Further, preliminary treatment can be carried out to the AC daily record received after receiving AC daily record from AC equipment.During concrete enforcement, can adopt but be not limited to following three kinds of pretreatment modes: one is filtered AC daily record, and attendant can pre-set filtering rule, filtering according to filtering rule and obtain the effective AC log information meeting daily record file layout; Another kind is classified to AC daily record, by arranging classifying rules, sorting out, AC daily record can be divided into certification class, association class, alarm class, failure classes etc. to the original log information received; Also can be AC daily record filtered simultaneously and classify.
Further, after receiving the AC daily record of AC equipment in this step, can the AC daily record received be processed in real time, also length can carry out Timing Processing to the AC daily record received at set intervals.
Step 102, mates AC daily record according to known keyword.Wherein, known keyword can be user account or user's MAC address, also can be attendant's other keywords self-defining.
In this step, for the daily record of user-association class, selected keyword is user's MAC address, the AC daily record of same user's MAC address is mated according to selected keyword; For the daily record of user authentication class, can select keyword is user account, mate according to the selected AC daily record of keyword to same user account, according to user's MAC address, the above-mentioned user-association class of mating and the daily record of certification class are mated again more afterwards; Also directly can select user's MAC address is keyword, the AC daily record of same user's MAC address is mated according to selected keyword.
Further, attendant can pre-define the first configuration rule parameter, after AC daily record being mated, is configured the described AC daily record through overmatching according to this first configuration rule parameter, forms the structure form of AC daily record.Wherein, predefined first configuration parameter of attendant can be user authentication class parameter, user-association class parameter, user's alarm class parameter, also can be other configuration rule parameters.Such as, for user's complete use WLAN business, attendant pre-defines configure user MAC Address, user-association time, user authentication time, authentication username, authentication success/failure, authentication success/Time To Failure, user offline time, user go the parameters such as correlation time, according to above-mentioned parameter, combination configuration is carried out in the AC daily record through overmatching, present to attendant with certain structure form.
Step 103, utilizes user's MAC address the described AC daily record through overmatching and equipment resource information to be combined, obtains complete user behavior information.Wherein, equipment resource information comprises AP resource information, AC resource information and hot point resource information.AP resource information comprises hot information belonging to AP IP address, AP MAC Address, AP frequency point information, AP warning information, AP etc.; Hot point resource information comprises AC information etc. belonging to the channel allocation information of AP in hotspot name, focus, focus; AC resource information comprises AC title, AC IP address, AC alarm etc.
In this step, user's MAC address is comprised in AC log information, according to the AP resource information of user's MAC address combination user, the hot point resource information belonging to it is combined by AP resource information, after hot point resource information combination completes, come to combine with AC resource information by AC information belonging to the focus in hot point resource information.Associated by the attaching relation between equipment resource information like this, more complete user behavior track can be obtained.Wherein, simultaneously according to the time parameter comprised in AC daily record, the information such as AP warning information, focus frequency situation, AC warning information can also be obtained.
Further, attendant can pre-define the second configuration rule parameter, after AC daily record and equipment resource information are combined, being configured combining the complete user behavior information obtained according to this second configuration rule parameter, forming the structure form of user behavior information.
Step 104, stores complete user behavior information.
Step 105, analyzes complete user behavior information, therefrom obtains the information that WLAN complains.
Further, after utilizing user's MAC address to mate the AC daily record received, also comprise the AC daily record after by coupling and carry out buffer memory, to reduce the data processing of a large amount of repetitions existed in AC log processing, thus improve the efficiency of data processing.Below in conjunction with Fig. 2, the detailed process of buffer memory is illustrated.
Step 201, combing AC log information.According to the service logic dependence of log information, buffer memory is carried out to the frag info in AC daily record;
Step 202, merges AC log information.Frag info in regular reading buffer memory, inquiry whether relevant information, once inquire related information, carries out daily record merging;
Step 203, the information after buffer memory merges.Again buffer memory after daily record merges, deletes merged previous daily record from buffer memory simultaneously;
Step 204, assembled AC log information.Once inquire final frag info, then can complete daily record assembled, complete the assembled rear deletion of AC daily record frag info above;
Step 205, stores assembled complete information.By the AC log information after assembled completing stored in database, and from buffer memory, delete this AC log information.
Come the further detailed description of the process of this caching process for the user that a WLAN rolls off the production line experience below.
First the frag info in combing AC daily record, carries out buffer memory by frag info wherein; Regular reading buffer memory, obtain the frag info that user reaches the standard grade, the foundation that the frag info of this user being reached the standard grade merges as data, continue regularly to read buffer memory, inquire the frag info that user that the frag info of reaching the standard grade with this user is associated experiences, the frag info these be associated merges; Then the information after merging is re-started buffer memory, delete the frag info that in buffer memory, merged user reaches the standard grade and user experiences simultaneously; Continue regularly to read buffer memory, until inquire the frag info of user offline, the frag info of this user offline and the information after merging before are carried out assembled, form the AC log information of complete user's going on line or off line experience, delete in buffer memory by the frag info of the assembled user's going on line or off line experience completed simultaneously; The AC log information finally experienced by this complete user's going on line or off line, stored in database, deletes the AC log information of this complete user's going on line or off line experience in buffer memory simultaneously.
For the ease of further understanding, complain for the WLAN processing a user authentication failure below and the processing method of AC daily record be specifically described:
S1, real-time sense AC equipment, when the WLAN receiving a user authentication failure complains, receives all AC daily records from AC equipment;
S2, attendant pre-sets filtering rule and classifying rules, filters the AC daily record received, and obtains the effective AC daily record meeting file layout, and the AC daily record through filtering is divided into user authentication class and user-association class;
S3, recognizes association class daily record for the user in S2, and selected user's MAC address is keyword, the AC daily record belonging to same user's MAC address is mated; For the user authentication class daily record in S2, selected user account is keyword, the AC daily record belonging to same user account is mated, then it is again mated with the user-association class daily record through overmatching according to user's MAC address;
S4, through the AC daily record of keyword match in combing S3, carries out buffer memory by the frag info of wherein AC daily record;
S5, regularly reads the frag info in buffer memory, and inquiry whether relevant information, once inquire the frag info of association, merges it;
S6, buffer memory again after being merged by the frag info in S5, deletes merged previous daily record frag info from buffer memory simultaneously;
S7, repeats S4 to S6, until inquire final frag info, completes, delete frag info above afterwards by assembled for the AC log information of user's experience;
S8, by the log information completed assembled in S7 stored in database, and deletes this log information from buffer memory;
S9, attendant pre-sets the first configuration rule parameter that daily record stores, and be configured the assembled AC daily record completed according to this configuration rule parameter, present with certain structure form, this structure comprises user account and user's MAC address;
S10, according to the user account in the complaint of this user authentication failure, user's MAC address is obtained from above described structure form, user's MAC address is utilized to combine the AP resource information of user, the hot point resource information belonging to it is combined by AP resource information, after hot point resource information combination completes, come to combine with AC resource information by AC information belonging to the focus in hot point resource information, so just obtain the act of authentication information that this user is complete;
S11, the second configuration rule parameter that attendant stores according to the daily record that pre-sets, is configured the act of authentication information combining this user of obtaining complete, presents with certain structure form.
S12, the act of authentication information that this user that analysis S11 obtains is complete, obtains the reason of this user authentication failure, processes this WLAN complaint according to analyzing the reason obtained.
According to said method, the present invention also provides a kind of device of AC log processing, and concrete structure as shown in Figure 3, comprises following:
Interface monitoring module, for receiving the AC daily record on AC equipment, comprises user's MAC address in described AC daily record;
Matching analysis module, for mating AC daily record according to known keyword;
Portfolio management module, for utilizing user's MAC address the described AC daily record through overmatching and equipment resource information to be combined, forms complete user behavior information.
Further, described device also comprises parameter configuration module, for being configured the described AC daily record through overmatching according to the predefined first configuration rule parameter of attendant, forms the structure form of AC daily record; And according to the predefined second configuration rule parameter of attendant, described complete user behavior information is configured, form the structure form of user behavior information.
Further, described device also comprises filtering classification module, filters the AC daily record received for the filtering rule arranged voluntarily according to attendant, or classifies to the AC daily record received according to the classifying rules that attendant is arranged voluntarily;
Further, described device also comprises caching management module, for carrying out buffer memory to the frag info in AC daily record, frag info in regular reading buffer memory, once namely the frag info inquiring association merges, until by assembled for AC daily record complete after inquiring final frag info, and by complete AC log information stored in database after, from buffer memory, delete the AC log information that this is complete;
By method of the present invention or system, AC log information and equipment resource information combine after can mating the AC daily record of magnanimity and store by attendant, the personnel that maintain easily find fast and complain relevant complete user behavior information, improve the efficiency of WLAN complaint handling.
Obviously, those skilled in the art can carry out various change and modification to the present invention and not depart from the spirit and scope of the present invention.Like this, if these amendments of the present invention and modification belong within the scope of the claims in the present invention and equivalent technologies thereof, then the present invention is also intended to comprise these change and modification.
Claims (12)
1. process a method for AC daily record, comprising:
Receive the AC daily record on AC equipment, in described AC daily record, comprise user's MAC address;
According to known keyword, AC daily record is mated;
Utilize user's MAC address the described AC daily record through overmatching and equipment resource information to be combined, form complete user behavior information.
2. the method for claim 1, is characterized in that, also comprises the filtering rule arranged according to attendant or classifying rules filters the AC daily record received or classifies after the AC daily record on described reception AC equipment.
3. method as claimed in claim 2, is characterized in that, carries out classification be categorized as user authentication class and user-association class to the AC daily record received.
4. the method for claim 1, is characterized in that, described according to known keyword AC daily record mated after also comprise:
Attendant pre-defines the first configuration rule parameter, and is configured the described AC daily record through overmatching according to this configuration rule parameter, forms the structure form of AC daily record.
5. the method for claim 1, is characterized in that, described known keyword refers to user account or user's MAC address.
6., as the method as described in arbitrary in claim 1-5, it is characterized in that, described utilize user's MAC address to mate the AC daily record received after, also comprise:
Buffer memory AC log information, when subsequently received AC daily record is relevant to the AC daily record of described buffer memory, carries out AC daily record merging, will merge complete AC log information stored in database.
7. the method for claim 1, is characterized in that, after the user behavior information that described formation is complete, also comprises:
Attendant pre-defines the second configuration rule parameter, and is configured described complete user behavior information according to this configuration rule parameter, forms user behavior information structure form.
8. the method for claim 1, is characterized in that, described equipment resource information comprises AP resource information, hot point resource information and AC resource information.
9. process a device for AC daily record, comprising:
Interface monitoring module, for receiving the AC daily record on AC equipment, comprises user's MAC address in described AC daily record;
Matching analysis module, for mating AC daily record according to known keyword;
Portfolio management module, for utilizing user's MAC address the described AC daily record through overmatching and equipment resource information to be combined, forms complete user behavior information.
10. device as described in claim 9, is characterized in that, also comprise:
Filtering classification module, filters the AC daily record received for the filtering rule arranged voluntarily according to attendant, or classifies to the AC daily record received according to the classifying rules that attendant is arranged voluntarily.
11. devices as described in claim 9, is characterized in that, also comprise:
Parameter configuration module, for being configured the described AC daily record through overmatching according to the predefined first configuration rule parameter of attendant, forms the structure form of AC daily record;
And according to the predefined second configuration rule parameter of attendant, described complete user behavior information is configured, form the structure form of user behavior information.
12. as the device as described in arbitrary in claim 9-10, it is characterized in that, described AC log analyzing module also comprises caching management module, for buffer memory AC log information, when subsequently received AC daily record is relevant to the AC daily record of described buffer memory, carry out AC daily record merging, will complete AC log information be merged stored in database.
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| CN201410073063.XA CN104883269A (en) | 2014-02-28 | 2014-02-28 | Method and apparatus of treating AC logs |
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| CN201410073063.XA CN104883269A (en) | 2014-02-28 | 2014-02-28 | Method and apparatus of treating AC logs |
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| CN106855864A (en) * | 2015-12-09 | 2017-06-16 | 北京秒针信息咨询有限公司 | A kind of method and apparatus of extraction information |
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Application publication date: 20150902 |