CN104851176A - Mobile terminal aided queuing system - Google Patents
Mobile terminal aided queuing system Download PDFInfo
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- CN104851176A CN104851176A CN201410054551.6A CN201410054551A CN104851176A CN 104851176 A CN104851176 A CN 104851176A CN 201410054551 A CN201410054551 A CN 201410054551A CN 104851176 A CN104851176 A CN 104851176A
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Abstract
The invention discloses a mobile terminal aided queuing method, system and apparatus in order to solve the problems of high construction cost and user learning cost, inconvenient use and poor versatility of present queuing systems. The method comprises the following steps: a client communication unit detects a network and equipment for connection; a server communication unit responses a network and equipment detection request; a client service identification unit detects a queuing service; a server service broadcast unit responses service detection and returns information identifying the queuing service; a client queuing interaction unit connects the queuing service and requests a queuing number; and a server queuing service unit receives the terminal connection, and distributes the queuing number to the terminal. A service discovery and broadcast mechanism is introduced, and is combined with Wifi-direct, Bluetooth and other communication mechanisms, so the convenience of access of a user personal terminal to the queuing system is improved, and the system also has the advantages of energy saving, environmental protection, low cost, strong versatility and high added values.
Description
Technical field
The present invention relates to wireless communication field, particularly relate to a kind of method, system and device of queuing up by mobile terminal.
Background technology
The many eurypalynous queuing systems of current existence.Some schemes select the queue machine being placed on hall, and queue machine itself accounts for certain space, inapplicable to little shop, and need larger display device to allow user know the situation of queuing, cost is higher.Little shop often adopts at present to client's papery number or reusable hard number plate, and then waiter calls out the numbers, and allows client accept service, there are needs like this and to stand the queuing number of getting, the problem that environment is noisy.
Other schemes adopt special-purpose terminal, and the number needs of terminal wants many, if terminal joins screen, then cost is higher, has loss risk; If terminal is unworthy of screen, client is uncomfortable, is ignorant of how operating, and also may be unfavorable for brand image.At present in larger shop only for waiter joins Pad terminal or intercom, coordination custom queueing, such human cost is high.
Current smart mobile phone is more universal, and it is a good idea that mobile phone user carried uses for queuing up.In existing scheme, a kind of mode adopts telecommunication link, by short message and row number server interaction.Another kind of mode adopts Internetwork link, and row number server provides website to participate in row number for user, or provide mobile terminal App and row number server communication.Due to the development and incorporation of network technology, this two covers link is tending towards merging.
If queuing system selects Web mode, need user to remember network address, and App mode needs user to install in advance, user not very willing for once queue up and remember network address or install App.Also have some companies to provide queuing service specially now, their queuing system is incorporated into numerous businessman, but effect is still not ideal enough, and it is higher to promote cost.
As user, usually only have and just can pay close attention to this part thing of row number when needs are queued up time, thus, user is just when needing in the region of queuing up, acquisition queuing system links, App is just more dynamic to allow it go, also thus without the need to around wide area network so a great circle communicate, use local area network just can complete row number function.
Further, queuing system is designed to as getting a number plate, press individual button gets scraps of paper and only needs very simple one or two step, really could have the value of popularization.For using first, obviously use web site url can be more convenient than installation App, because mobile phone is all with browser usually.As the simplest a kind of scheme:
Step 1, networking, under comparing active user the situation being concerned about flow, cell phone network is closed usually, and first user will connect internet or LAN (Local Area Network), and LAN (Local Area Network) exists attractive force without the need to traffic fee;
Step 2, opens camera and claps Quick Response Code, and browser access row number website, obtains queue number.
If installed App, need this two steps:
Step 1, networking;
Step 2, opens App, obtains queue number.
The problem of this scheme is that App versatility is bad, supposes that this App supports multiple businessman, then also needs
Step 3, selects businessman.Businessman is many, and selection businessman can become a difficult problem.
Although above-mentioned tentative programme step is few, and current queue machine button is got the scraps of paper and traditional takes number plate, and learning cost, the response time of each step also exist very large distance.
In fact, want to use mobile terminal that user the carries part as queuing system, its key problem is that how realizing mobile terminal docks with the row number software simulating of server end, and this docking is without the need to the too many participation of user, the target of simultaneously docking is not limited to a specific businessman.
Summary of the invention
In the face of above-mentioned solution Problems existing, the present invention is according to Current wireless communication technology, the particularly development of wifi, bluetooth, wifi-direct technology, introduce service discovery and broadcast mechanism, propose queuing system and the method for the optimization under area network environment, to solve existing queuing system construction cost, user learning cost is high, and it is convenient not to use, the problem that versatility is not strong.
The object of the invention is to be achieved through the following technical solutions.
The invention provides a kind of queuing terminal, comprising: communication unit, for by area wireless network and queuing service equipment connection; Service recognition unit, for the queuing service in search coverage network; Queuing interactive unit, for connecting the queuing service detected, obtains queue number.
Described terminal is the mobile terminal that user carries, and comprises smart mobile phone, Pad etc.
The present invention also provides a kind of queuing service equipment, comprising: communication unit, for being connected with at least one queuing terminal by area wireless network; Serviced broadcast unit, for responding the service detection of queuing terminal, returns the information of mark queuing service; Queuing service unit, for providing queuing service, for accessing the terminal distribution queue number of queuing system.
Described service equipment can be a desktop computer or server, is accepted the access of mobile terminal by a wireless routing.Also can be notebook, a Pad even mobile phone supporting wifi or wifi-direct or bluetooth.
The present invention also provides a kind of queuing system, is formed by connecting by area wireless network by the queuing service equipment described in the queuing terminal described at least one and one.
The client of described queuing system and service terminal software can select B/S pattern or C/S model.When selecting B/S pattern, described communication unit, service recognition unit can be used as a part for mobile terminal system networking component, the entrance Web address of queuing service can be broadcasted in the lump when broadcasting queuing service, networking component finds queuing service after being clicked by user, queuing service can be started by browser access entry address, thus queuing interactive unit is the Html page explaining execution in a browser.
When selecting C/S model, each functional module of client can be used as the assembly of a App or a off-the-shelf software, as map App, instant messaging App.Filter out in the service that service recognition unit in App detects from Local Area Network and there is specific names or the queuing service based on specific protocol, to communicate with service end completion queue business according to agreement.
Described area wireless network can adopt the communication mode of wifi, bluetooth, wifi-direct.Wherein bluetooth and the direct Service supportive of wifi-direct broadcast and search, particularly wifi-direct, the service getting equipment or network before connecting with equipment or network and provide also is provided, and then judges whether again to connect with equipment or network.And wifi not directly Service supportive broadcast and discovery, can the mechanism such as UPNP be introduced realize.
Along with the change of mobile terminal locations, terminal can disconnect afterwards with a certain queuing service equipment and another queuing service equipment connects, and connects even simultaneously, participate in multiple queuing simultaneously with multiple queuing service equipment.
Corresponding, the invention provides a kind of queuing terminal method, comprise step: S1c, communication unit detection can for the network connected and equipment; S2c, service recognition unit detection queuing service; S3c, queuing interactive unit connects queuing service, and request queue is numbered.
In wifi network, terminal is connected to network, in fact still first connects a certain equipment as AP, as wireless routing.After terminal is connected to a certain connection device, because this equipment has been a part for a certain network, also usually means and be connected to a certain network.And after terminal accesses this network, can also equipment further in detection network, the server, printer etc. of such as wireless routing place cable LAN, further, just can detect them and whether provide queuing service.
The present invention also provides a kind of queuing service end method, comprises step: S1s, communication unit response to network and equipment probe requests thereby; S2s, serviced broadcast cell response service detection, returns the information of mark queuing service; S3s, queuing service unit receiving terminal connects, and is terminal distribution queue number.
The present invention also provides a kind of area of computer aided queuing strategy, combines by according to described queuing terminal method step and described service end method step, the method step that the order of namely pressing S1c, S1s, S2c, S2s, S3c, S3s is formed.Communication wherein between step S1c and S1s, S2c and S2s can be carried out when also not setting up stable connection.
Preferably, described auxiliary queuing strategy: in step S3c, after terminal interaction unit connects queuing service, user's select target type of service; In step S3s, queuing service unit, according to ownership goal type of service, returns the queue number of different model.
Preferably, described auxiliary queuing strategy, also comprises step: S4s, and what queuing service unit was real-time upgrades quene state to each queuing terminal; S4c, queuing interactive unit is by comprising the change of form prompting user queueing condition of display, vibrations, sound.
Preferably, described auxiliary queuing strategy, also comprises step: S5c, and user's pet name is sent to queuing service unit by queuing interactive unit; S5s, the pet name that this terminal queue number of queuing service unit record is corresponding; S6s, when taking turns to this queue number, queuing service unit is shown by peripheral hardware or calls out the pet name and notifies user.
As seen from the above technical solution, invention introduces broadcast and the discovery mechanism of service, and the broadcast of service and discovery mechanism can be provided by networking component or operating system, extensively be present in various terminal and equipment, make the service that mobile terminal can find in region automatically, only need check in service list whether have corresponding queuing service after user's carried terminal enters region, if have, this service is selected to obtain queue number, its convenience can be got papery number and compares favourably with pressing from queue machine a button, has highly application value.
Except convenience, technical solution of the present invention also possesses following advantage: energy-conservation, and mobile terminal selects the wireless network of wifi-direct or bluetooth, and the detection of equipment and service is than keeping being connected power saving more with network.Environmental protection, can avoid or reduce using Paper Printing number.Low cost, from user perspective, uses Local Area Network, without the need to flow; From businessman's angle, only need a desktop computer, even only need a pad, the equipment such as queue machine, LED screen and network input can be saved.Highly versatile, due to the versatility of operating system, network communication protocol, Web service agreement, browser, this programme is not only supported in a certain businessman and realizes queuing up, as long as service end realizes relevant puppy parc, all can realize application of queuing up.High added value, implement queuing system of the present invention and bring brand-new Consumer's Experience to user, make user produce deep impression to businessman's innovation, service awareness, promote businessman's brand image, the form of expression can also enriched by smart mobile phone end, realizes the value-added service such as advertisement, service propaganda.
Accompanying drawing explanation
Following description in conjunction with the drawings, objects, features and advantages of the present invention will become apparent, wherein:
Fig. 1 illustrates the system chart of the embodiment of the present invention;
Fig. 2 illustrates the systems approach process flow diagram of the embodiment of the present invention;
Fig. 3 illustrates the B/S mode system deployment diagram of the embodiment of the present invention;
Fig. 4 illustrates the C/S mode system deployment diagram of the embodiment of the present invention.
Embodiment
In order to make object of the present invention, technical scheme and advantage clearly understand, below in conjunction with drawings and Examples, the present invention is further elaborated.Should be appreciated that specific embodiment described herein only in order to explain the present invention, be not intended to limit the present invention.
As shown in Figure 1, queuing system by mobile terminal of the present invention is made up of at least one queuing terminal 1 and a queuing service equipment 2, queuing service equipment realizes intercoming mutually by area wireless network 3 with queuing terminal, and Local Area Network can adopt the communication modes such as wifi, Wifi Direct, bluetooth, zigbee.Queuing terminal comprises communication unit 11, service recognition unit 12, queuing interactive unit 13.Queuing service equipment comprises communication unit 21, serviced broadcast unit 22, queuing service unit 23.
As shown in Figure 2, the queuing system method main process by mobile terminal of the present invention comprises: S1c, and the detection of terminal communication unit can for the network connected and equipment; S1s, service equipment communication unit response to network and equipment probe requests thereby; S2c, service recognition unit detection queuing service; S2s, serviced broadcast cell response service detection, returns the information of mark queuing service; S3c, queuing interactive unit connects queuing service, and request queue is numbered; S3s, queuing service unit receiving terminal connects, and is terminal distribution queue number.Service Notification can be waited for after user obtains numbering.
As shown in Figure 2, further, the queuing system method step by mobile terminal of the present invention can also comprise: S4s, and what queuing service unit was real-time upgrades quene state to each queuing terminal; S4c, queuing interactive unit is by comprising the change of form prompting user queueing condition of display, vibrations, sound.How long etc. such user just calls out the numbers without the need to LED screen prompting or voice, just can understand queueing condition by mobile terminal, is included in before him and also has several clients, how long waited for, estimate also will to wait for.When being discharged to this user, accept service by vibration, screen flicker lamp mode reminding user.
As shown in Figure 2, further, the queuing system method step by mobile terminal of the present invention can also comprise: S5c, and user's pet name is sent to queuing service unit by queuing interactive unit; S5s, the pet name that this terminal queue number of queuing service unit record is corresponding; S6s, when taking turns to this queue number, queuing service unit is shown by peripheral hardware or calls out the pet name and notifies user.Meet the individual demand of user like this, embody the hommization of service.
Embodiment 1.
Fig. 3 is a kind of embodiment based on B/S framework of queuing system of the present invention.Suppose that application scenarios is banking hall, service hall LAN (Local Area Network) is provided with a queuing service device, and LAN (Local Area Network) is also provided with a wireless router, for whole hall provides Wifi wireless network, namely can be accessed by without the need to password.Queuing service device runs queuing service end system, and service end system comprises Tomcat and Web service radio unit.The queuing website of Web form is run in Tomcat, Web service radio unit monitors the network port, when there being client to detect Web service, return the Web service that this station server provides, comprising " xx bank queuing " by name service, the entry address of this queuing service is in Tomcat the homepage of website of queuing up.
The mobile terminal that user carries is provided with mobile phone browser, this mobile phone browser is with queue module or queuing plug-in unit, the network of the communication unit automatic detection periphery of this module, initiatively trial access available network or user input password and enter network, after entering network, communication unit is by the equipment in the mode Network Search such as Ping Scan, comprising described queuing service device, for each device service probe unit all to the address detection Web service of agreement.Therefore this queue module just can detect in the Wifi network in this banking hall the service providing " xx bank queuing " by name, and point out user, after user clicks, mobile phone browser just accesses the entry address of this service correspondence, present queuing Website page, user selects type of service, just obtains queue number.
In system as shown in Figure 3, each bank counter has a service station machine, and after having served a client, attendant is by station machine next bit client, and queuing service device just can be called out the numbers by LED, loudspeaker.Further, the displaying contents of each mobile phone terminal page of queuing website real-time update, how long etc. also surplus several clients before comprising, estimate also will to wait.If that call is exactly this client, then the mode by screen flicker, auditory tone cues points out user to remove corresponding sales counter transacting business.Queuing website can increase some pages simultaneously, utilizes the free time publicity bank financial product of user.User can also provide oneself the pet name, sends to queuing service device, server shows when being discharged to him, calls out this pet name, the individual character that seems, interesting.
In the present embodiment, the broadcast of the not direct support equipment of wifi network, service and discovery, system adds " initiatively accessing wifi network ", " device scan ", " service detection ", the functional module such as " serviced broadcast ", the system that realizes independently finds queuing website, and user only needs a click just can obtain queue number.Web service detection described in the present embodiment and broadcast mechanism, describe in detail in " Web service system of facing area and method " patent application that I submits to.
Embodiment 2.
Fig. 4 is a kind of embodiment based on CS framework of queuing system of the present invention.Suppose that application scenarios is for certain medium-sized restaurant, the position such as always have rush hour client to queue up.Place the notebook computer of a band wifi-direct module in customer waits district, computer runs a queuing service end software, and this software is monitored certain Single port and externally provided queuing service, and by this service registry to Wifi-direct manager module.User carries and supports that the smart mobile phone of Wifi-direct enters Accreditation Waiting Area, the App of one " exploration discovery " by name installed by mobile phone, this App is mainly used in the Wifi-direct service found at one's side, wherein have " queue module " that one special, or mobile phone operating system carries such assembly.After user mobile phone such as to enter at the area, the Wifi-direct equipment of this App automatic detection periphery, and its wifi-direct service provided is provided.
Based on a certain agreement, define the feature of queuing service, and the interaction content of queuing service server and client side.Then this App just can identify queuing related service from the service detected, and points out user.After user selects, the queue module of App carries out alternately, providing the related services such as queue number to user according to the queuing service end software of agreement and notebook computer end.
In the present embodiment, the mechanism that the discovery of equipment and service can carry based on Wifi-direct, relative to embodiment 1, takes App mode to need IT policy.Queue module, as an assembly of certain off-the-shelf software, operating system, also can obtain widespread use, and user equally only needs a step, obtains queue number.
The foregoing is only some embodiments of the present invention, not in order to limit the present invention, all any amendments done within the spirit and principles in the present invention, equivalent replacement and improvement etc., all should be included within protection scope of the present invention.
Claims (10)
1. a queuing terminal, comprising:
Communication unit, for by area wireless network and queuing service equipment connection;
Service recognition unit, for the queuing service in search coverage network;
Queuing interactive unit, for connecting the queuing service detected, obtains queue number.
2. a queuing service equipment, comprising:
Communication unit, for being connected with at least one queuing terminal by area wireless network;
Serviced broadcast unit, for responding the service detection of queuing terminal, returns the information of mark queuing service;
Queuing service unit, for providing queuing service, for accessing the terminal distribution queue number of queuing system.
3. a queuing system, is formed by connecting by area wireless network by least one queuing terminal according to claim 1 and queuing service equipment according to claim 2.
4. a queuing terminal method, comprises step:
S1c, communication unit detection can for the network connected and equipment;
S2c, service recognition unit detection queuing service;
S3c, queuing interactive unit connects queuing service, and request queue is numbered.
5. a queuing service end method, comprises step:
S1s, communication unit response to network and equipment probe requests thereby;
S2s, serviced broadcast cell response service detection, returns the information of mark queuing service;
S3s, queuing service unit receiving terminal connects, and is terminal distribution queue number.
6. an area of computer aided queuing strategy, is combined by terminal method step according to claim 4 and service end method step according to claim 5.
7. auxiliary queuing strategy according to claim 6, is characterized in that:
In step S3c, after terminal interaction unit connects queuing service, user's select target type of service;
In step S3s, queuing service unit, according to ownership goal type of service, returns the queue number of different model.
8. auxiliary queuing strategy according to claim 6, characterized by further comprising step:
S4s, what queuing service unit was real-time upgrades quene state to each queuing terminal;
S4c, queuing interactive unit is by comprising the change of form prompting user queueing condition of display, vibrations, sound.
9. auxiliary queuing strategy according to claim 6, characterized by further comprising step:
S5c, user's pet name is sent to queuing service unit by queuing interactive unit;
S5s, the pet name that this terminal queue number of queuing service unit record is corresponding;
S6s, when taking turns to this queue number, queuing service unit is shown by peripheral hardware or calls out the pet name and notifies user.
10. queuing system according to claim 3, is characterized in that:
Described area wireless network adopts the communication mode of wifi or bluetooth or wifi-direct.
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| CN201410054551.6A CN104851176A (en) | 2014-02-18 | 2014-02-18 | Mobile terminal aided queuing system |
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| CN201410054551.6A CN104851176A (en) | 2014-02-18 | 2014-02-18 | Mobile terminal aided queuing system |
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| CN105205905A (en) * | 2015-10-14 | 2015-12-30 | 福建星网锐捷通讯股份有限公司 | Method, device and system for calling numbers in business hall |
| CN106251455A (en) * | 2016-07-22 | 2016-12-21 | 贵阳朗玛信息技术股份有限公司 | Queue is registered method and device |
| CN106296955A (en) * | 2016-09-09 | 2017-01-04 | 深圳怡化电脑股份有限公司 | Queuing strategy based on wireless terminal and device |
| CN108091030A (en) * | 2017-12-21 | 2018-05-29 | 中国联合网络通信集团有限公司 | Automatic row number treating method and apparatus |
| CN111127733A (en) * | 2019-10-29 | 2020-05-08 | 杭州智策略科技有限公司 | Mobile crowd sensing-based canteen queuing time detection system and method |
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| CN111127733A (en) * | 2019-10-29 | 2020-05-08 | 杭州智策略科技有限公司 | Mobile crowd sensing-based canteen queuing time detection system and method |
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Application publication date: 20150819 |