CN104850978A - Client service platform based on Third-Party Logistics - Google Patents
Client service platform based on Third-Party Logistics Download PDFInfo
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- CN104850978A CN104850978A CN201510276654.1A CN201510276654A CN104850978A CN 104850978 A CN104850978 A CN 104850978A CN 201510276654 A CN201510276654 A CN 201510276654A CN 104850978 A CN104850978 A CN 104850978A
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Abstract
The invention discloses a client service platform based on Third-Party Logistics. The client service platform comprises a client freight management webpage end, a client freight customization system, a client service system, a freight tracking system, an on-site client service mobile terminal, an account receivable settlement system, an account payable settlement system and a client freight mobile terminal. The client service platform provided by the invention mainly helps logistics enterprises to complete integrated service information management, and achieves comprehensive functions of ordering, checking, distributing, transporting, positioning and clearing and the like; information query is flexible, convenient and accurate; the freight mobile terminal improves the experience of client service; aiming at special requirements of clients, a transport management control system is established inside an enterprises, and convenience is provided for operation and networking operation; according to client characteristics, customized solutions are provided; the comprehensive and effective management on logistics operation is performed through the client service platform, so that the working efficiency of the enterprises is greatly improved, and requirements for service, management and development of the logistics enterprises in the information age can be met.
Description
Technical field
The invention belongs to service platform technical field, especially relate to a kind of client service platform based on third-party logistics.
Background technology
Along with the development of third-party logistics business, the requirement of enterprise to logistic industry is more and more higher, and existing logistics service system great majority are only monitored logistics progress, namely goods is exercised supervision from being issued to the process reached the destination, logistics progress is not monitored in real time, and other operation flow needs and client is docked separately, the system of complete set can not be formed, cause logistics information obstructed, lack supervision, in addition, existing service system is ubiquity and routinizes design, personalized distribution technology service cannot be provided, therefore, effectively solve the problem in the urgent need to a novel logistics customer service platform.
Summary of the invention
The problem to be solved in the present invention is to provide a kind of safe and reliable, complete monitoring, simple operation, accurately and timely, well-managed, the client service platform based on third-party logistics of customizable service.
For solving the problems of the technologies described above, the technical solution used in the present invention is: a kind of client service platform based on third-party logistics, comprising:
Customer ship administration web page end: this page end is provided with and logs in window, comprise service order module after entering login page, inquiry sheet issues module, enquiry module, tracking module and administration module;
Customer ship customizes system: arrange Client Enterprise internal construction delivery tube Ore-controlling Role;
Customer service system: comprise and generate freight demand module, deliver freight demand module, institutional recipient's administration module, engineering management module, contract management module, closing unit's administration module, goods specification management module, transportation route administration module, customer information management module and customer service management module;
Shipment tracking system: comprise visual control module and abnormal conditions prompting module;
On-the-spot customer service mobile terminal: comprise order prompting module, order inquiries module, carry single Registration Module, transmission module in qualification, locating and tracking module and expense apply module;
Receivable settlement system: comprise booking note settlement module and statistical module;
Deal with settlement system: comprise receipt enquiry module, tracking module, fee payable statistical module.
Customer ship mobile terminal is connected with described client service platform by network communication module, this customer ship mobile terminal is provided with move and logs in window, mobile service order module is comprised after entering login page, mobile inquiry sheet issues module, mobile enquiry module, mobile tracking module and mobile management module.
Data checking module, for checking service order module and inquiry sheet to issue the information inputted in module, also for checking mobile service order module and mobile inquiry sheet to issue the information inputted in module.
Described logging in window and mobile login window is provided with Permission Levels module.
Owing to adopting technique scheme, client service platform of the present invention mainly helps loglstics enterprise to complete Integrated service information management, and be furnished with perfect to place an order, inquire about, provide and deliver, transport, locate, the function such as clearing; System run all right; Information inquiry is flexible, convenient, fast, accurate, and data storage security is reliable; To the data of user's input, system carries out strict data detection, gets rid of artificial mistake as far as possible; Data security is strong, for each user arranges corresponding Permission Levels; The exploitation of shipping mobile terminal can promote the Experience Degree of customer service, for the special requirement of client, delivery tube Ore-controlling Role is built in its enterprises, provide convenience with networking operation for meeting its operation, and personalized solution can be provided according to client characteristics, carry out managing to the overall process of Logistics Operation by client service platform comprehensively, effectively, substantially increase work efficiency and the economic benefit of enterprise, meet the demand of information age loglstics enterprise service, management, development.
The invention has the beneficial effects as follows: there is safe and reliable, complete monitoring, simple operation, accurately and timely, well-managed, customizable service advantage.
Accompanying drawing explanation
Below by with reference to accompanying drawing describe the present invention particularly in conjunction with example, advantage of the present invention and implementation will be more obvious, wherein content shown in accompanying drawing is only for explanation of the present invention, and does not form restriction of going up in all senses of the present invention, in the accompanying drawings:
Fig. 1 is structural representation of the present invention
In figure:
1, customer ship administration web page end 2, customer ship customize system 3, customer service system
4, shipment tracking system 5, on-the-spot customer service mobile terminal 6, receivable settlement system
7, settlement system 8, customer ship mobile terminal 9, data checking module is dealt with
11, log in window 12, service order module 13, inquiry sheet issue module
14, enquiry module 15, tracking module 16, administration module
21, delivery tube Ore-controlling Role 31, freight demand module 32, deliver freight demand module
33, institutional recipient's administration module 34, engineering management module 35, contract management module
36, closing unit's administration module 37, goods specification management module 38, transportation route administration module
39, customer information management module 310 customer service management module 41, visual control module
42, abnormal conditions prompting module 51, order prompting module 52, order inquiries module
53, transmission module 55, locating and tracking module in single Registration Module 54, qualification is carried
56, expense applies module 61, booking note settlement module 62, statistical module
71, receipt enquiry module 72, tracking module 73, fee payable statistical module
81, mobilely log in window 82, mobile service order module 83, mobile inquiry sheet issue module
84, mobile enquiry module 85, mobile tracking module 86, mobile management module
Embodiment
As shown in Figure 1, a kind of client service platform based on third-party logistics of the present invention, comprising: customer ship administration web page end 1: this page end is provided with and logs in window 11, comprise service order module 12 after entering login page, inquiry sheet issues module 13, enquiry module 14, tracking module 15 and administration module 16, login window 11 is bundled in official website, and client can directly enter, and provides service order, complete issuing of inquiry sheet, inquiry, follows the tracks of, the functions such as management;
Customer ship customizes system 2: for the special requirement of client, arrange Client Enterprise internal construction delivery tube Ore-controlling Role 21, provides convenience with networking operation for meeting its operation;
Customer service system 3: comprise and generate freight demand module 31, deliver freight demand module 32, institutional recipient's administration module 33, engineering management module 34, contract management module 35, closing unit's administration module 36, goods specification management module 37, transportation route administration module 38, customer information management module 39 and customer service management module 310, this system provides personalized solution according to client characteristics, delivering or generate freight demand assigns to CCP, and institutional recipient can be provided to manage, engineering management, contract management, closing unit manages, goods specification management, transportation route manages, customer information management, the functions such as customer service management,
Shipment tracking system 4: comprise visual control module 41 and abnormal conditions prompting module 42, can be the visual control that client provides goods process, carries out following feedback to the process of the source of goods, carries out reminding and process abnormal conditions;
On-the-spot customer service mobile terminal 5: comprise order prompting module 51, order inquiries module 52, carry single Registration Module 53, transmission module 54 in qualification, locating and tracking module 55 and expense apply module 56, the mobile office application demand of business personnel is provided, namely order is reminded and inquiry, the single registration of acknowledgement of consignment, and qualification is uploaded, locating and tracking, the business demands such as expense application;
Receivable settlement system 6: comprise booking note settlement module 61 and statistical module 62, can complete booking note clearing, reconciliation, the work such as statistics;
Deal with settlement system 7: comprise receipt enquiry module 71, tracking module 72, fee payable statistical module 73, the inquiry of receipt can be completed, follow the tracks of, the reconciliation of fee payable, examination & verification, management, the work such as statistics;
Customer ship mobile terminal 8 is connected with described client service platform by network communication module, this customer ship mobile terminal is provided with move and logs in window 81, mobile service order module 82 is comprised after entering login page, mobile inquiry sheet issues module 83, mobile enquiry module 84, mobile tracking module 85 and mobile management module 86, can promote the Experience Degree of customer service;
Data checking module 9, for the information checking service order module 12 and inquiry sheet to issue input in module 13, also the information for checking mobile service order module 82 and mobile inquiry sheet to issue input in module 83, to the data of user's input, system carries out strict data detection, gets rid of artificial mistake as far as possible; Described logging in window 11 and mobile login window 81 is provided with Permission Levels module.
Above embodiments of the invention have been described in detail, but described content being only preferred embodiment of the present invention, can not being considered to for limiting practical range of the present invention.All equalizations done according to the scope of the invention change and improve, and all should still belong within this patent covering scope.
Claims (4)
1. based on a client service platform for third-party logistics, it is characterized in that, comprising:
Customer ship administration web page end: this page end is provided with and logs in window, comprise service order module after entering login page, inquiry sheet issues module, enquiry module, tracking module and administration module;
Customer ship customizes system: arrange Client Enterprise internal construction delivery tube Ore-controlling Role;
Customer service system: comprise and generate freight demand module, deliver freight demand module, institutional recipient's administration module, engineering management module, contract management module, closing unit's administration module, goods specification management module, transportation route administration module, customer information management module and customer service management module;
Shipment tracking system: comprise visual control module and abnormal conditions prompting module;
On-the-spot customer service mobile terminal: comprise order prompting module, order inquiries module, carry single Registration Module, transmission module in qualification, locating and tracking module and expense apply module;
Receivable settlement system: comprise booking note settlement module and statistical module;
Deal with settlement system: comprise receipt enquiry module, tracking module, fee payable statistical module.
2. the client service platform based on third-party logistics according to claim 1, it is characterized in that: customer ship mobile terminal is connected with described client service platform by network communication module, this customer ship mobile terminal is provided with move and logs in window, mobile service order module is comprised after entering login page, mobile inquiry sheet issues module, mobile enquiry module, mobile tracking module and mobile management module.
3. the client service platform based on third-party logistics according to claim 1 and 2, it is characterized in that: data checking module, for checking service order module and inquiry sheet to issue the information inputted in module, also for checking mobile service order module and mobile inquiry sheet to issue the information inputted in module.
4. the client service platform based on third-party logistics according to claim 1 and 2, is characterized in that: described in log in window and mobile login window and be provided with Permission Levels module.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510276654.1A CN104850978A (en) | 2015-05-26 | 2015-05-26 | Client service platform based on Third-Party Logistics |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201510276654.1A CN104850978A (en) | 2015-05-26 | 2015-05-26 | Client service platform based on Third-Party Logistics |
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| CN104850978A true CN104850978A (en) | 2015-08-19 |
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| CN201510276654.1A Pending CN104850978A (en) | 2015-05-26 | 2015-05-26 | Client service platform based on Third-Party Logistics |
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Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105512966A (en) * | 2015-12-15 | 2016-04-20 | 众有信息科技（上海）有限公司 | Multi-terminal dish distribution service system |
| CN105550845A (en) * | 2015-12-30 | 2016-05-04 | 苏州功路驿站网络科技有限公司 | Comprehensive publishing platform of transport capacity information |
| CN106022677A (en) * | 2016-05-11 | 2016-10-12 | 广西科技大学 | Express delivery management system |
| CN107451787A (en) * | 2017-08-21 | 2017-12-08 | 合肥蓝胖子科技有限公司 | The quick processing system of e-commerce order based on internet |
| CN108280615A (en) * | 2018-04-24 | 2018-07-13 | 丹阳飓风物流股份有限公司 | Client service platform |
| CN115147126A (en) * | 2022-06-13 | 2022-10-04 | 东方航空物流股份有限公司 | Freight customer service method and system |
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| CN103544587A (en) * | 2013-10-28 | 2014-01-29 | 上海天行健国际物流有限公司 | International freight forwarding function operating information system based on technology of Internet of things |
| CN104050549A (en) * | 2013-03-11 | 2014-09-17 | 镇江星浪科技产品有限公司 | Order management system based on third-party logistical business |
| CN104820910A (en) * | 2015-02-10 | 2015-08-05 | 浙江云伍陆信息科技有限公司 | Public logistics service system and use method |
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| CN101901416A (en) * | 2009-05-27 | 2010-12-01 | 北京正辰科技发展有限责任公司 | Data logistics management platform |
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Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105512966A (en) * | 2015-12-15 | 2016-04-20 | 众有信息科技（上海）有限公司 | Multi-terminal dish distribution service system |
| CN105550845A (en) * | 2015-12-30 | 2016-05-04 | 苏州功路驿站网络科技有限公司 | Comprehensive publishing platform of transport capacity information |
| CN106022677A (en) * | 2016-05-11 | 2016-10-12 | 广西科技大学 | Express delivery management system |
| CN107451787A (en) * | 2017-08-21 | 2017-12-08 | 合肥蓝胖子科技有限公司 | The quick processing system of e-commerce order based on internet |
| CN108280615A (en) * | 2018-04-24 | 2018-07-13 | 丹阳飓风物流股份有限公司 | Client service platform |
| CN115147126A (en) * | 2022-06-13 | 2022-10-04 | 东方航空物流股份有限公司 | Freight customer service method and system |
| CN115147126B (en) * | 2022-06-13 | 2024-01-30 | 东方航空物流股份有限公司 | Freight customer service method and system |
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Application publication date: 20150819 |
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