CN104753811A

CN104753811A - Streaming medium service optimizing method, device and system

Info

Publication number: CN104753811A
Application number: CN201310746881.7A
Authority: CN
Inventors: 赵振刚; 钱海洋
Original assignee: China Mobile Communications Group Co Ltd
Current assignee: China Mobile Communications Group Co Ltd
Priority date: 2013-12-30
Filing date: 2013-12-30
Publication date: 2015-07-01
Anticipated expiration: 2033-12-30
Also published as: CN104753811B

Abstract

The invention discloses a streaming medium service optimizing method, device and system. The method comprises the steps of receiving streaming medium service detecting information fed back by a streaming medium client while determining abnormality of the streaming medium service through a streaming medium server; analyzing and determining the service abnormality reason of the streaming medium service and streaming medium service optimizing information solving the service abnormality reason according to the streaming medium service detecting information; sending the determined streaming medium service optimizing information to a streaming medium client; indicating the streaming medium client to correspondingly optimize the streaming medium service according to the streaming medium service optimizing information. According to the method, the streaming medium server can feed back the streaming medium service optimizing information for solving service abnormality to the streaming medium client on real time according to the streaming medium service detecting information fed back by the streaming medium client in case of abnormality of the streaming medium service, and thus the streaming medium service quality can be timely improved, and the optimizing effect of the steaming medium service can be improved.

Description

Method, device and system for optimizing streaming media service

Technical Field

The present invention relates to the field of streaming media technologies, and in particular, to a method, a device, and a system for optimizing a streaming media service.

Background

The streaming media technology is a product of the intersection of multimedia technology and network technology, and refers to a technology in which continuous media streams such as video or audio are subjected to compression coding and data packaging and then are sent to a receiving device according to a certain time sequence requirement, so that the receiving device can recombine, decode and play received data while subsequent data continuously arrive. Compared with the traditional technology that multimedia playing can be realized only after multimedia data are downloaded from a server, the method has the main characteristic that browsing or playing can be started without waiting for all the data to be downloaded locally, so that the purpose of downloading and watching the media data can be achieved, and the application experience of a user is improved.

Specifically, for streaming media services using streaming media technology, the quality of service can be affected by the following aspects: the load of the streaming server, the availability of the content distribution network, and the performance of the streaming client, etc. However, at present, when the streaming media service is abnormal, the optimization processing of the streaming media service is often performed only from one of the aspects, such as the aspect of the streaming media server or the aspect of the content distribution network, so that the optimization processing of the streaming media service lacks a system consideration, and the optimization effect of the streaming media service is reduced.

For example, when the streaming video or audio is not played smoothly, the streaming client may stop to wait for buffering, and at this time, the streaming server may not be able to receive the abnormal service feedback information of the streaming client and use it to improve the quality of the streaming service, so that the user may pause or rewind the streaming video or audio player one by one, three by three, until the viewing is abandoned, thereby reducing the quality of the streaming service.

That is, at present, when the streaming media service is abnormal, the service quality of the streaming media service cannot be timely improved through the system diagnosis and corresponding measures, so that the optimization effect of the streaming media service is low, and the service quality of the streaming media service is reduced.

Disclosure of Invention

The embodiment of the invention provides a method, equipment and a system for optimizing a streaming media service, which are used for solving the problem that the service quality of the streaming media service cannot be improved through system diagnosis at present, so that the optimization effect of the streaming media service is low.

The embodiment of the invention provides a method for optimizing streaming media service, which comprises the following steps:

the method comprises the steps that a streaming media server receives streaming media service detection information fed back by a streaming media client when the streaming media service is determined to be abnormal; and are

Analyzing and determining the abnormal reason of the streaming media service and the optimization information of the streaming media service for solving the abnormal reason of the service according to the received streaming media service detection information; and the number of the first and second groups,

and sending the determined streaming media service optimization information to the streaming media client, and indicating the streaming media client to perform corresponding optimization processing on the current streaming media service according to the streaming media service optimization information.

Specifically, the streaming media service detection information at least includes one or more of the following information:

the method comprises the steps of the application model of the streaming media client, the operating system and version of the streaming media client, the identification of the streaming media service, the access time of the streaming media service, the access frequency of the streaming media service and the content distribution routing information corresponding to the streaming media service.

Further, analyzing and determining a service abnormality cause of the streaming media service and streaming media service optimization information for solving the service abnormality cause according to the received streaming media service detection information, including:

determining the abnormal reason of the streaming media service corresponding to the received streaming media service detection information and the streaming media service optimization information for solving the abnormal reason of the service according to the corresponding relation of the pre-configured streaming media service detection information, the abnormal reason of the streaming media service and the streaming media service optimization information;

the corresponding relation between the streaming media service detection information and the reason for the abnormal streaming media service and the streaming media service optimization information is obtained by analyzing the streaming media service detection information of each streaming media client acquired by the streaming media server in a crowdsourcing mode.

The service abnormal reasons at least comprise one or more of low version of the streaming media client, low version of an operating system of the streaming media client, low speed of the streaming media client accessing a network, delay of a content distribution network and complex content distribution route;

the streaming media service optimization information at least comprises one or more of reducing the resolution of streaming media content, indicating a streaming media client to carry out software upgrading, updating a content network distribution algorithm and indicating the streaming media client to carry out content redirection.

Furthermore, the corresponding relationship between the pre-configured streaming media service detection information and the streaming media service abnormality reason and the streaming media service optimization information is expressed in the form of a data table.

Further, after sending the determined streaming media service optimization information to the streaming media client and instructing the streaming media client to perform corresponding optimization processing on the current streaming media service according to the streaming media service optimization information, the method further includes:

and receiving the streaming media service processing response information returned by the streaming media client.

Further, an embodiment of the present invention further provides a method for optimizing a streaming media service, including:

when determining that the streaming media service is abnormal, the streaming media client feeds back streaming media service detection information to the streaming media server, so that the streaming media server analyzes and determines the reason of the abnormal service of the streaming media service and streaming media service optimization information for solving the reason of the abnormal service according to the streaming media service detection information; and the number of the first and second groups,

and receiving the streaming media service optimization information returned by the streaming media server, and performing corresponding optimization processing on the current streaming media service according to the streaming media service optimization information.

Further, feeding back streaming media service detection information to a streaming media server, so that the streaming media server analyzes and determines a service abnormality cause of the streaming media service and streaming media service optimization information for solving the service abnormality cause according to the streaming media service detection information, including:

feeding back streaming media service detection information to the streaming media server, so that the streaming media server determines the streaming media service abnormal reason corresponding to the received streaming media service detection information and streaming media service optimization information for solving the service abnormal reason according to the corresponding relationship between the pre-configured streaming media service detection information and the streaming media service abnormal reason and the streaming media service optimization information;

Further, after performing corresponding optimization processing on the current streaming media service according to the streaming media service optimization information, the method further includes:

and returning a streaming media service processing response message to the streaming media server.

Correspondingly, an embodiment of the present invention further provides a streaming media server, including:

the information receiving module is used for receiving streaming media service detection information fed back by the streaming media client when the streaming media service is determined to be abnormal;

the analysis determining module is used for analyzing and determining the abnormal reason of the streaming media service and the optimization information of the streaming media service for solving the abnormal reason of the streaming media service according to the streaming media service detection information received by the information receiving module;

and the information sending module is used for sending the streaming media service optimization information determined by the analysis and determination module to the streaming media client, and instructing the streaming media client to perform corresponding optimization processing on the current streaming media service according to the streaming media service optimization information.

Specifically, the streaming media service detection information received by the information receiving module at least includes one or more of the following information:

Further, the analysis and determination module is specifically configured to determine, according to a correspondence between pre-configured streaming media service detection information and a reason for the abnormal streaming media service and streaming media service optimization information, a reason for the abnormal streaming media service corresponding to the received streaming media service detection information and streaming media service optimization information for solving the reason for the abnormal streaming media service;

Further, the information receiving module is further configured to receive streaming media service processing response information returned by the streaming media client after the information sending module sends the determined streaming media service optimization information to the streaming media client and instructs the streaming media client to perform corresponding optimization processing on the current streaming media service according to the streaming media service processing information.

Further, an embodiment of the present invention further provides a streaming media client, including:

the information sending module is used for feeding back streaming media service detection information to a streaming media server when determining that the streaming media service is abnormal, so that the streaming media server analyzes and determines the reason of the abnormal service of the streaming media service and streaming media service optimization information for solving the reason of the abnormal service according to the streaming media service detection information;

the information receiving module is used for receiving the streaming media service optimization information returned by the streaming media server;

and the optimization processing module is used for correspondingly optimizing the current streaming media service according to the streaming media service optimization information received by the information receiving module.

Specifically, the streaming media service detection information sent by the information sending module at least includes one or more of the following information:

Further, the information sending module is specifically configured to feed back streaming media service detection information to the streaming media server, so that the streaming media server determines, according to a correspondence between pre-configured streaming media service detection information and a reason for the abnormal streaming media service and streaming media service optimization information, a reason for the abnormal streaming media service corresponding to the received streaming media service detection information and the streaming media service optimization information for solving the reason for the abnormal streaming media service;

Furthermore, the service abnormal reasons at least comprise one or more of low version of the streaming media client, low version of an operating system of the streaming media client, low speed of the streaming media client accessing to the network, delay of the content distribution network and complex content distribution route;

Further, the information sending module is further configured to return a streaming media service processing response message to the streaming media server after the optimization processing module performs corresponding optimization processing on the current streaming media service according to the streaming media service optimization information.

Correspondingly, the embodiment of the present invention further provides a streaming media service optimization system, which includes at least one streaming media server and at least one streaming media client, wherein:

the streaming media client is used for feeding back streaming media service detection information to the streaming media server when determining that the streaming media service is abnormal, receiving streaming media service optimization information returned by the streaming media server, and performing corresponding optimization processing on the current streaming media service according to the streaming media service optimization information;

the streaming media server is configured to receive the streaming media service detection information fed back by the streaming media client, analyze and determine a service abnormality cause of the streaming media service and streaming media service optimization information for solving the service abnormality cause according to the received streaming media service detection information, and send the determined streaming media service optimization information to the streaming media client

The invention has the following beneficial effects:

the embodiment of the invention provides a method, equipment and a system for optimizing streaming media service, wherein the method comprises the following steps: the stream media server receives stream media service detection information fed back by the stream media client when determining that the stream media service is abnormal, analyzes and determines the reason of the stream media service abnormality and stream media service optimization information for solving the reason of the stream media service abnormality according to the stream media service detection information, sends the determined stream media service optimization information to the stream media client, and instructs the stream media client to perform corresponding optimization processing on the stream media service according to the stream media service optimization information. In the technical solution of the embodiment of the present invention, because the streaming media server can feed back the streaming media service optimization information correspondingly used for solving the service abnormality to the streaming media client in real time according to the streaming media service detection information fed back by the streaming media client when the streaming media service is abnormal, the purpose of improving the service quality of the streaming media service in time and further improving the optimization effect of the streaming media service can be achieved.

Drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings needed to be used in the description of the embodiments will be briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without creative efforts.

Fig. 1 is a schematic flow chart illustrating a method for optimizing a streaming media service according to a first embodiment of the present invention;

fig. 2 is a schematic flow chart illustrating a method for optimizing a streaming media service according to a second embodiment of the present invention;

fig. 3 is a schematic flow chart of a method for optimizing a streaming media service according to a third embodiment of the present invention

Fig. 4 is a schematic structural diagram of the streaming media server according to a fourth embodiment of the present invention;

fig. 5 is a schematic structural diagram of the streaming media client according to the fifth embodiment of the present invention;

fig. 6 is a schematic structural diagram of the streaming media service optimization system according to the sixth embodiment of the present invention.

Detailed Description

In order to make the objects, technical solutions and advantages of the present invention clearer, the present invention will be described in further detail with reference to the accompanying drawings, and it is apparent that the described embodiments are only a part of the embodiments of the present invention, not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.

The first embodiment is as follows:

the embodiment of the present invention provides a method for optimizing a streaming media service, where the method for optimizing a streaming media service can be applied to a process of processing a streaming media service such as video or audio, and the embodiment of the present invention is not limited in this respect. Fig. 1 is a schematic flow chart of a streaming media service optimization method according to a first embodiment of the present invention. Specifically, the streaming media service optimization method may include the following steps:

step 101: and the streaming media server receives the streaming media service detection information fed back by the streaming media client when determining that the streaming media service is abnormal.

Specifically, the streaming media service detection information may be service abnormality detection information fed back to the streaming media server when the streaming media client (e.g., a mobile phone client or a computer client) determines that the streaming media service is abnormal in a process of processing the streaming media service, such as when a streaming media video or audio is played, for example, when the streaming media player is frequently paused, rewound or restarted due to unsmooth streaming media playing.

Further, in the embodiment of the present invention, the streaming media service detection information may include at least one or more of the following information:

the method comprises the following steps of obtaining information such as the application model of the streaming media client, the operating system and version of the streaming media client, the identification of the streaming media service, the access duration of the streaming media service, the access frequency of the streaming media service, and the content distribution route corresponding to the streaming media service.

Information related to the streaming media client, such as the application model of the streaming media client, the operating system of the streaming media client, the version of the streaming media client, and the like, may be regarded as static streaming media service detection information, and information related to the streaming media server and the content distribution network, such as the streaming media service identifier, the access duration of the streaming media service, the access frequency of the streaming media service, and the content distribution route corresponding to the streaming media service, may be regarded as dynamic streaming media service detection information.

Step 102: and analyzing and determining the abnormal reason of the streaming media service and the optimization information of the streaming media service for solving the abnormal reason of the streaming media service according to the received streaming media service detection information.

Specifically, in the embodiment of the present invention, analyzing and determining a service abnormality cause of the streaming media service and streaming media service optimization information for solving the service abnormality cause according to the received streaming media service detection information may include:

That is to say, in the embodiment of the present invention, the streaming media server may collect and record a large amount of streaming media service detection information from each streaming media client in a crowdsourcing manner in advance, and determine in advance a reason for streaming media service abnormality and streaming media service optimization information corresponding to each piece of streaming media service detection information by analyzing the recorded large amount of streaming media service detection information (for example, analyzing by a crowdsourcing manner), and establish in advance a corresponding relationship between the streaming media service detection information and the reason for streaming media service abnormality and the streaming media service optimization information according to a corresponding determination result, so that when the streaming media service detection information sent by each streaming media client is received later, according to the pre-established corresponding relationship between the streaming media service detection information and the reason for streaming media service abnormality and the streaming media service optimization information, the abnormal reason of the streaming media service and the optimization information of the streaming media service corresponding to the received detection information of the streaming media service are determined relatively quickly, so that the purpose of improving the optimization processing efficiency of the streaming media service is achieved.

The cause of the service anomaly may at least include one or more of low version of the streaming media client, low version of an operating system of the streaming media client, low speed of the streaming media client accessing the network, delay of the content distribution network, and complex content distribution route, which is not limited in this embodiment of the present invention; accordingly, the streaming media service optimization information may include at least one or more of reducing the resolution of the streaming media content, instructing the streaming media client to perform software upgrade, updating the content network allocation algorithm, and instructing the streaming media client to perform content redirection, which is not limited in this embodiment of the present invention.

It should be noted that, when the streaming media service optimization information is an updated content network allocation algorithm, the streaming media service optimization information may also carry an updated content network allocation algorithm determined by the streaming media server; when the streaming media service optimization information indicates that the streaming media client performs content redirection, the streaming media service optimization information may also carry a cache server determined by the streaming media server, to which the streaming media client needs to be redirected, and which has a better current service quality (e.g., a lower load), and the like.

It should be noted that, the correspondence between the pre-configured streaming media service detection information and the reason for the abnormal streaming media service and the streaming media service optimization information may be generally represented in the form of a data table. Further, in the embodiment of the present invention, a static data table and a dynamic data table may be generally adopted to represent the corresponding relationship between the streaming media service detection information and the streaming media service anomaly reason and the streaming media service optimization information.

The static data table may include static streaming media service detection information related to the streaming media client, such as a streaming media client application model, a streaming media client operating system, a version, and the like, and a streaming media service abnormality cause and streaming media service optimization information, and the like, corresponding to the static streaming media service detection information; the dynamic data table may include dynamic streaming media service detection information related to a streaming media server and a content distribution network, such as a streaming media service identifier, a streaming media service access duration, a streaming media service access frequency, and a content distribution route corresponding to the streaming media service, and a streaming media service abnormality cause and streaming media service optimization information corresponding to the dynamic streaming media service detection information, which are not limited in this embodiment of the present invention.

Correspondingly, on the premise of having a static data table and a dynamic data table, when analyzing and determining the reason for the abnormal service of the streaming media service and the optimization information of the streaming media service for solving the reason for the abnormal service according to the received detection information of the streaming media service, the method can firstly search the corresponding information in the static data table for the reason for the abnormal service matched with the received detection information of the streaming media service and the optimization information of the streaming media service for solving the reason for the abnormal service, and when searching the corresponding information from the static data table, end the searching operation; or,

when the corresponding information is not found from the static data table, the corresponding information in the dynamic data table is found, and a service abnormality reason matched with the received streaming media service detection information and streaming media service optimization information for solving the service abnormality reason are found, which is not described in detail in the embodiment of the present invention.

It should be noted that, in the embodiment of the present invention, after the streaming media service detection information is received, the reason for the abnormal service of the streaming media service and the streaming media service optimization information for solving the reason for the abnormal service may also be analyzed and determined in other manners, for example, an automatic test tool is used to perform an example test on a system or an example test is performed on the system by using other auxiliary means, so as to determine the reason for the abnormal service of the streaming media service and the streaming media service optimization information for solving the reason for the abnormal service, which is not limited in this embodiment of the present invention.

It should be noted that, after the reason for the abnormal service of the streaming media service and the streaming media service optimization information for solving the reason for the abnormal service are determined by analyzing in other ways according to the received streaming media service detection information, the pre-configured corresponding relationship between the detection information of the streaming media service and the reason for the abnormal service of the streaming media service and the streaming media service optimization information can be updated according to the determined information, so as to achieve the purpose of improving the corresponding relationship.

Step 103: and sending the determined streaming media service optimization information to the streaming media client, and indicating the streaming media client to perform corresponding optimization processing on the current streaming media service according to the streaming media service optimization information.

Specifically, the streaming media server may send streaming media service optimization information, such as reducing the resolution of streaming media content, instructing the streaming media client to perform software upgrade, updating a content network allocation algorithm, or instructing the streaming media client to perform content redirection, to instruct the streaming media client to perform corresponding optimization processing according to the streaming media service optimization information, such as reducing the resolution of streaming media content, performing client software upgrade, using an updated content network allocation algorithm, or performing content redirection to a new cache server, which is not described in detail in the embodiments of the present invention.

Further, after sending the determined streaming media service optimization information to the streaming media client, the streaming media server may also record the current feedback event in a form of a data table. Furthermore, the streaming media server can also wait for and receive streaming media service processing response information returned by the streaming media client, so as to learn and record the optimization state information of the current optimization processing performed by the streaming media client according to the streaming media service processing response information.

In the technical solution of the first embodiment of the present invention, because the streaming media server can feed back the streaming media service optimization information correspondingly used for solving the service abnormality to the streaming media client in real time according to the streaming media service detection information fed back by the streaming media client when the streaming media service is abnormal, the purpose of providing a possible streaming media service optimization solution for a user in time to improve the service quality of the streaming media service and further improve the optimization effect of the streaming media service in a system diagnosis manner can be achieved.

Example two:

in the second embodiment of the present invention, the action executing party is taken as the streaming media client as an example, and the streaming media service optimization method in the first embodiment of the present invention is further described. As shown in fig. 2, which is a schematic flow chart of the streaming media service optimization method according to the second embodiment of the present invention, the streaming media service optimization method may include the following steps:

step 201: when determining that the streaming media service is abnormal, the streaming media client feeds back streaming media service detection information to the streaming media server, so that the streaming media server analyzes and determines the reason of the abnormal service of the streaming media service and streaming media service optimization information for solving the reason of the abnormal service according to the streaming media service detection information.

Specifically, the streaming media client may be a mobile phone client or a computer client, and the like, which is not limited in this embodiment of the present invention.

Further, the streaming media client may generally feed back service abnormality detection information to the streaming media server if it is determined that the streaming media service is abnormal, such as frequent pause, rewind, or restart of the streaming media player due to unsmooth streaming media playing, during the streaming media service processing, for example, during streaming media video playing or streaming media audio playing. Specifically, the streaming media client may feed back the streaming media service detection information to the streaming media server in a real-time feedback manner, so that the streaming media server can process the streaming media service detection information in time, thereby achieving the purpose of improving the streaming media optimization processing efficiency.

Further, in the embodiment of the present invention, feeding back streaming media service detection information to a streaming media server, so that the streaming media server analyzes and determines a service abnormality cause of the streaming media service and streaming media service optimization information for solving the service abnormality cause according to the streaming media service detection information, may include:

Correspondingly, on the premise of having a static data table and a dynamic data table, when the streaming media server analyzes and determines the reason of the abnormal service of the streaming media service and the optimization information of the streaming media service for solving the reason of the abnormal service according to the received detection information of the streaming media service, the server may first search the reason of the abnormal service matched with the received detection information of the streaming media service and the optimization information of the streaming media service for solving the reason of the abnormal service in a manner of searching the corresponding information in the static data table, and when the corresponding information is searched from the static data table, the searching operation is finished; or,

It should be noted that, in the embodiment of the present invention, after receiving the streaming media service detection information, the streaming media server may further analyze and determine a service abnormality cause of the streaming media service and streaming media service optimization information for solving the service abnormality cause in other manners, for example, performing an example test on a system by using an automatic test tool or performing an example test on the system by using other auxiliary means, so as to determine the service abnormality cause of the streaming media service and the streaming media service optimization information for solving the service abnormality cause, which is not limited in this embodiment of the present invention.

Step 202: and receiving the streaming media service optimization information returned by the streaming media server, and performing corresponding optimization processing on the current streaming media service according to the streaming media service optimization information.

Specifically, the streaming media client may perform corresponding optimization processing according to streaming media service optimization information, such as reducing the resolution of streaming media content, instructing the streaming media client to perform software upgrade, updating a content network allocation algorithm, or instructing the streaming media client to perform content redirection, which is returned by the streaming media server, for example, reducing the resolution of streaming media content, performing client software upgrade, using the updated content network allocation algorithm, or performing content redirection to a new cache server, which is not described in detail in this embodiment of the present invention.

Further, in the embodiment of the present invention, after performing corresponding optimization processing on the current streaming media service according to the streaming media service optimization information, the streaming media client may further return a streaming media service processing response message to the streaming media server, so that the streaming media server can know and record the optimization state information of the current optimization processing performed by the streaming media client according to the streaming media service processing response message.

In the second technical scheme of the second embodiment of the present invention, a streaming media client can feed back streaming media service detection information to a streaming media server when determining that a streaming media service is abnormal, so that the streaming media server analyzes and determines a service abnormality reason of the streaming media service and streaming media service optimization information for solving the service abnormality reason according to the streaming media service detection information; and according to the streaming media service optimization information returned by the streaming media server, the current streaming media service is optimized correspondingly, so that the aim of providing a possible streaming media service optimization solution for a user in time through a diagnosis mode of a system so as to improve the service quality of the streaming media service and further improve the optimization effect of the streaming media service can be achieved.

Example three:

in the third embodiment of the present invention, a streaming media server and a streaming media client are taken as an example, where an action executing party is used as an interactive party, and the method for optimizing a streaming media service in the first embodiment or the second embodiment of the present invention is further described. As shown in fig. 3, which is a schematic flow chart of the streaming media service optimization method in the third embodiment of the present invention, the streaming media service optimization method may include the following steps:

step 301: and when determining that the streaming media service is abnormal, the streaming media client feeds back streaming media service detection information to the streaming media server.

Step 302: and the streaming media server analyzes and determines the abnormal reason of the streaming media service and the optimization information of the streaming media service for solving the abnormal reason of the service according to the received streaming media service detection information.

Step 303: and the streaming media server sends the determined streaming media service optimization information to the streaming media client.

Specifically, the streaming media server may send the streaming media service optimization information to the streaming media client by sending a network push message to the streaming media client, which is not limited in this embodiment of the present invention.

Step 304: and the streaming media client receives the streaming media service optimization information returned by the streaming media server, and performs corresponding optimization processing on the current streaming media service according to the streaming media service optimization information.

Further, in the embodiment of the present invention, after performing corresponding optimization processing on the current streaming media service according to the streaming media service optimization information, the streaming media client may further return a streaming media service processing response message to the streaming media server, so that the streaming media server records the optimization state information of the current optimization processing performed by the streaming media client according to the streaming media service processing response message.

In the third technical solution of the third embodiment of the present invention, because the streaming media server can feed back the streaming media service optimization information correspondingly used for solving the service abnormality to the streaming media client in real time according to the streaming media service detection information fed back by the streaming media client when the streaming media service is abnormal, the purpose of providing a possible streaming media service optimization solution for a user in time to improve the service quality of the streaming media service and further improve the optimization effect of the streaming media service in a system diagnosis manner can be achieved.

Example four:

a fourth embodiment of the present invention provides a streaming media server applicable to the method shown in the first embodiment or the third embodiment of the present invention, where the streaming media server may be applied to a process of streaming media services such as video or audio, and the embodiment of the present invention is not limited in this respect. Specifically, as shown in fig. 4, which is a schematic structural diagram of the streaming media server in the fourth embodiment of the present invention, the streaming media server may include an information receiving module 11, an analysis determining module 12, and an information sending module 13, where:

the information receiving module 11 may be configured to receive streaming media service detection information fed back by the streaming media client when determining that the streaming media service is abnormal. Wherein the streaming media service detection information at least includes one or more of the following information: the embodiment of the present invention is not limited in any way to the information of the application model of the streaming media client, the operating system and version of the streaming media client, the identifier of the streaming media service, the access duration of the streaming media service, the access frequency of the streaming media service, and the content distribution route corresponding to the streaming media service.

The analysis determining module 12 may be configured to analyze and determine a service abnormality cause of the streaming media service and streaming media service optimization information for solving the service abnormality cause according to the streaming media service detection information received by the information receiving module 11.

Specifically, the analysis and determination module 12 may be configured to determine, according to a correspondence between pre-configured streaming media service detection information and a reason for the abnormal streaming media service and streaming media service optimization information, a reason for the abnormal streaming media service corresponding to the received streaming media service detection information and streaming media service optimization information for solving the reason for the abnormal streaming media service; the corresponding relation between the streaming media service detection information and the reason for the abnormal streaming media service and the streaming media service optimization information is obtained by analyzing the streaming media service detection information of each streaming media client acquired by the streaming media server in a crowdsourcing mode.

Correspondingly, on the premise of having a static data table and a dynamic data table, when analyzing and determining the reason for the abnormal service of the streaming media service and the optimization information of the streaming media service for solving the reason for the abnormal service according to the received detection information of the streaming media service, the analysis and determination module 12 may first search the reason for the abnormal service matched with the received detection information of the streaming media service and the optimization information of the streaming media service for solving the reason for the abnormal service in a manner of searching the corresponding information in the static data table, and when searching the corresponding information from the static data table, end the searching operation; or,

It should be noted that, in the embodiment of the present invention, after receiving the streaming media service detection information, the analysis and determination module 12 may further analyze and determine the reason of the abnormal service of the streaming media service and the streaming media service optimization information for solving the reason of the abnormal service in other manners, for example, an automatic test tool performs an example test on the system or performs an example test on the system by using other auxiliary means, so as to determine the reason of the abnormal service of the streaming media service and the streaming media service optimization information for solving the reason of the abnormal service, which is not limited in this embodiment of the present invention.

The information sending module 13 may be configured to send the streaming media service optimization information determined by the analysis determining module 12 to the streaming media client, and instruct the streaming media client to perform corresponding optimization processing on the current streaming media service according to the streaming media service optimization information.

Further, the information receiving module 11 may be further configured to receive streaming media service processing response information returned by the streaming media client after the information sending module 13 sends the determined streaming media service optimization information to the streaming media client to instruct the streaming media client to perform corresponding optimization processing on the current streaming media service according to the streaming media service processing information, so as to obtain and record optimization state information of the current optimization processing performed by the streaming media client according to the streaming media service processing response information.

It should be noted that, in the embodiment of the present invention, the streaming media server may further include an information storage module 14, configured to store information such as correspondence between the pre-configured streaming media service detection information and the streaming media service anomaly reason, and the streaming media service optimization information.

In the fourth technical solution of the fourth embodiment of the present invention, because the streaming media server can feed back the streaming media service optimization information correspondingly used for solving the service abnormality to the streaming media client in real time according to the streaming media service detection information fed back by the streaming media client when the streaming media service is abnormal, the purpose of providing a possible streaming media service optimization solution for a user in time to improve the service quality of the streaming media service and further improve the optimization effect of the streaming media service in a system diagnosis manner can be achieved.

Example five:

the fifth embodiment of the present invention provides a streaming media client applicable to the method according to the first embodiment or the third embodiment of the present invention, where the streaming media client may be a mobile phone client or a computer client, and the embodiment of the present invention is not limited thereto. Specifically, as shown in fig. 5, which is a schematic structural diagram of the streaming media client in the fifth embodiment of the present invention, the streaming media client may include an information sending module 21, an information receiving module 22, and an optimization processing module 23, where:

the information sending module 21 may be configured to, when determining that a streaming media service is abnormal, feed back streaming media service detection information to a streaming media server, so that the streaming media server analyzes and determines a service abnormality cause of the streaming media service and streaming media service optimization information for solving the service abnormality cause according to the streaming media service detection information;

the information receiving module 22 may be configured to receive the streaming media service optimization information returned by the streaming media server;

the optimization processing module 23 may be configured to perform corresponding optimization processing on the current streaming media service according to the streaming media service optimization information received by the information receiving module 22.

Specifically, the streaming media service detection information sent by the information sending module 21 may include at least one or more of the following information: the application model of the streaming media client, the operating system and version of the streaming media client, the identifier of the streaming media service, the access duration of the streaming media service, the access frequency of the streaming media service, the content distribution routing information corresponding to the streaming media service, and the like, which are not limited in this embodiment of the present invention.

Further, the information sending module 21 may be specifically configured to feed back streaming media service detection information to the streaming media server, so that the streaming media server determines, according to a correspondence between the pre-configured streaming media service detection information and the streaming media service abnormality cause and the streaming media service optimization information, the streaming media service abnormality cause corresponding to the received streaming media service detection information and the streaming media service optimization information for solving the service abnormality cause;

the corresponding relationship between the streaming media service detection information and the reason for the abnormal streaming media service and the streaming media service optimization information may be generally obtained by analyzing, by the streaming media server, the streaming media service detection information of each streaming media client acquired in a crowdsourcing manner.

Further, in the embodiment of the present invention, the information sending module 21 may be further configured to, after the optimization processing module 23 performs corresponding optimization processing on the current streaming media service according to the streaming media service optimization information, return a streaming media service processing response message to the streaming media server, so that the streaming media server knows and records the optimization state information of the current optimization processing performed by the streaming media client according to the streaming media service processing response message.

In the fifth technical solution of the fifth embodiment of the present invention, the streaming media client may feed back streaming media service detection information to the streaming media server when determining that the streaming media service is abnormal, so that the streaming media server analyzes and determines a service abnormality cause of the streaming media service and streaming media service optimization information for solving the service abnormality cause according to the streaming media service detection information; and according to the streaming media service optimization information returned by the streaming media server, the current streaming media service is optimized correspondingly, so that the aim of providing a possible streaming media service optimization solution for a user in time through a diagnosis mode of a system so as to improve the service quality of the streaming media service and further improve the optimization effect of the streaming media service can be achieved.

Example six:

the sixth embodiment of the invention provides a streaming media service optimization system which can be applied to the processing process of streaming media services such as video or audio. Specifically, as shown in fig. 6, which is a schematic structural diagram of the streaming media service optimization system in the flow of the embodiment of the present invention, the streaming media service optimization system may include at least one streaming media server 31 and at least one streaming media client 32, where:

the streaming media client 32 is configured to, when determining that a streaming media service is abnormal, feed back streaming media service detection information to the streaming media server 31, receive streaming media service optimization information returned by the streaming media server 31, and perform corresponding optimization processing on the current streaming media service according to the streaming media service optimization information;

the streaming media server 31 is configured to receive the streaming media service detection information fed back by the streaming media client 32, analyze and determine a service abnormality cause of the streaming media service and streaming media service optimization information for solving the service abnormality cause according to the received streaming media service detection information, and send the determined streaming media service optimization information to the streaming media client 32.

It should be noted that, in the embodiment of the present invention, the specific structures of the streaming media server 31 and the streaming media client 32 are respectively similar to the streaming media server described in the fourth embodiment of the present invention and the streaming media client described in the fifth embodiment of the present invention, and details of the embodiment of the present invention are not repeated.

In the technical solution of the sixth embodiment of the present invention, because the streaming media server can feed back the streaming media service optimization information correspondingly used for solving the service abnormality to the streaming media client in real time according to the streaming media service detection information fed back by the streaming media client when the streaming media service is abnormal, the purpose of providing a possible streaming media service optimization solution for a user in time to improve the service quality of the streaming media service and further improve the optimization effect of the streaming media service in a diagnosis manner of the system can be achieved.

As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, apparatus (device), or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.

The present invention has been described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (devices) and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

While preferred embodiments of the present invention have been described, additional variations and modifications in those embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. Therefore, it is intended that the appended claims be interpreted as including preferred embodiments and all such alterations and modifications as fall within the scope of the invention.

It will be apparent to those skilled in the art that various changes and modifications may be made in the present invention without departing from the spirit and scope of the invention. Thus, if such modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalents, the present invention is also intended to include such modifications and variations.

Claims

1. A method for optimizing a streaming media service is characterized by comprising the following steps:

2. The streaming media service optimization method of claim 1, wherein the streaming media service detection information at least comprises one or more of the following information:

3. The method for optimizing streaming media service according to any one of claims 1 or 2, wherein analyzing and determining a service abnormality cause of the streaming media service and streaming media service optimization information for solving the service abnormality cause according to the received streaming media service detection information, comprises:

4. The streaming media service optimization method according to any one of claims 1 or 2,

5. The streaming media service optimization method of claim 3,

the corresponding relation between the pre-configured streaming media service detection information and the abnormal reason of the streaming media service and the streaming media service optimization information is expressed in a data table form.

6. The method for optimizing streaming media service according to any one of claims 1 or 2, wherein after sending the determined streaming media service optimization information to the streaming media client and instructing the streaming media client to perform corresponding optimization processing on the current streaming media service according to the streaming media service optimization information, the method further comprises:

7. A method for optimizing a streaming media service is characterized by comprising the following steps:

8. The streaming media service optimization method of claim 7, wherein the streaming media service detection information at least comprises one or more of the following information:

9. The method for optimizing streaming media service according to any one of claims 7 or 8, wherein feeding back streaming media service detection information to a streaming media server, so that the streaming media server analyzes and determines a service abnormality cause of the streaming media service and streaming media service optimization information for solving the service abnormality cause according to the streaming media service detection information, comprises:

10. The streaming media service optimization method according to any one of claims 7 or 8,

11. The streaming media service optimization method of claim 9,

12. The method for optimizing streaming media service according to any one of claims 7 and 8, wherein after performing corresponding optimization processing on the current streaming media service according to the streaming media service optimization information, the method further comprises:

13. A streaming media server, comprising:

14. The streaming media server of claim 13, wherein the streaming media service detection information received by the information receiving module at least comprises one or more of the following information:

15. The streaming server according to any of claims 13 or 14,

the analysis and determination module is specifically configured to determine, according to a correspondence between pre-configured streaming media service detection information and a streaming media service anomaly reason and streaming media service optimization information, a streaming media service anomaly reason corresponding to the received streaming media service detection information and streaming media service optimization information used for solving the service anomaly reason;

16. The streaming server according to any of claims 13 or 14,

17. The streaming media server of claim 15,

18. The streaming server according to any of claims 13 or 14,

the information receiving module is further configured to receive streaming media service processing response information returned by the streaming media client after the information sending module sends the determined streaming media service optimization information to the streaming media client and instructs the streaming media client to perform corresponding optimization processing on the current streaming media service according to the streaming media service processing information.

19. A streaming client, comprising:

20. The streaming media client of claim 19, wherein the streaming media service detection information sent by the information sending module at least comprises one or more of the following information:

21. The streaming client according to any of claims 19 or 20,

the information sending module is specifically configured to feed back streaming media service detection information to the streaming media server, so that the streaming media server determines, according to a correspondence between pre-configured streaming media service detection information and a reason for the abnormal streaming media service and streaming media service optimization information, a reason for the abnormal streaming media service corresponding to the received streaming media service detection information and the streaming media service optimization information for solving the reason for the abnormal streaming media service;

22. The streaming client according to any of claims 19 or 20,

23. The streaming client of claim 21,

24. The streaming client according to any of claims 19 or 20,

the information sending module is further configured to return a streaming media service processing response message to the streaming media server after the optimization processing module performs corresponding optimization processing on the current streaming media service according to the streaming media service optimization information.

25. A stream media service optimization system is characterized by comprising at least one stream media server and at least one stream media client, wherein:

the streaming media server is configured to receive the streaming media service detection information fed back by the streaming media client, analyze and determine a service abnormality reason of the streaming media service and streaming media service optimization information for solving the service abnormality reason according to the received streaming media service detection information, and send the determined streaming media service optimization information to the streaming media client.