CN104753811A - Streaming medium service optimizing method, device and system - Google Patents

Abstract

The invention discloses a streaming media service optimization method, equipment and system. The method includes: the streaming media server receives the streaming media service detection information fed back by the streaming media client when the streaming media service is abnormal, and detects the streaming media service according to the streaming media service. Information, analyzing and determining the cause of the abnormality of the streaming media service and the optimization information of the streaming media service used to solve the cause of the abnormality of the business, and sending the determined optimization information of the streaming media service to the streaming media client, instructing the streaming media client to The streaming media service optimization information optimizes the current streaming media service accordingly. In this solution, since the streaming media server can feed back the streaming media service optimization information correspondingly used to solve the abnormal service to the streaming media client in real time according to the streaming media service detection information fed back by the streaming media client when the streaming media service is abnormal, Therefore, the purpose of timely improving the streaming media service quality and further improving the optimization effect of the streaming media service can be achieved.

Description

Streaming media service optimization method, device and system

technical field

The invention relates to the technical field of streaming media, in particular to a streaming media service optimization method, device and system.

Background technique

Streaming media technology is the product of the intersection of multimedia technology and network technology. It means that continuous media streams such as video or audio are compressed and coded, and the data is packaged and then sent to the receiving device according to certain timing requirements, so that the receiving device will continue to arrive at the time of subsequent data. A technology that simultaneously reassembles, decodes, and plays received data. Compared with the traditional technology that needs to download multimedia data from the server to realize multimedia playback, its main feature is that you can start browsing or playing without waiting for all the data to be downloaded locally, so that you can watch media data while downloading , to improve the user's application experience.

Specifically, for a streaming media service using streaming media technology, its quality of service is generally affected by the following aspects: the load of the streaming media server, the availability of the content distribution network, and the performance of the streaming media client. However, at present, when the streaming media service is abnormal, it is often only possible to optimize the streaming media service from one of the above-mentioned aspects, such as the streaming media server or the content distribution network, so that the streaming media The optimization of the business lacks systematic consideration, which reduces the optimization effect of the streaming media business.

For example, when the streaming video or audio is not playing smoothly, the streaming media client will stop and wait for buffering. At this time, the streaming media server is unable to receive the abnormal business feedback information of the streaming media client and use it to improve the performance of the streaming media service. Therefore, users will repeatedly pause or rewind the streaming video or audio player until they give up watching, reducing the service quality of streaming media.

That is to say, at present, when the streaming media service is abnormal, the service quality of the streaming media service cannot be improved in a timely manner through system diagnosis and corresponding measures, so that the optimization effect of the streaming media service is low and the cost of the streaming media service is reduced. service quality.

Contents of the invention

The embodiment of the present invention provides a streaming media service optimization method, equipment and system to solve the current problem that the service quality of the streaming media service cannot be improved through system diagnosis, so that the optimization effect of the streaming media service is low .

The embodiment of the present invention provides a streaming media service optimization method, including:

The streaming media server receives the streaming media service detection information fed back by the streaming media client when determining that the streaming media service is abnormal; and

According to the received detection information of the streaming media service, analyze and determine the cause of the abnormal service of the streaming media service and the optimization information of the streaming media service used to solve the cause of the abnormal service; and,

Sending the determined streaming media service optimization information to the streaming media client, instructing the streaming media client to optimize the current streaming media service according to the streaming media service optimization information.

Specifically, the streaming media service detection information includes at least one or more of the following information:

Streaming media client application model, streaming media client operating system and version, streaming media service identifier, streaming media service access duration, streaming media service access frequency, and content distribution routing information corresponding to the streaming media service.

Further, according to the received streaming media service detection information, analyze and determine the cause of the abnormal service of the streaming media service and the optimization information of the streaming media service used to solve the cause of the abnormal service, including:

According to the corresponding relationship between the pre-configured streaming media service detection information and the streaming media service abnormal cause and streaming media service optimization information, determine the streaming media service abnormal cause corresponding to the received streaming media service detection information and solve the problem. Streaming media service optimization information describing the reasons for business abnormalities;

Wherein, the corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service, and the streaming media service optimization information is that the streaming media server analyzes the streaming media service detection information of each streaming media client obtained by crowdsourcing obtained afterwards.

Wherein, the cause of the business abnormality includes at least one or more of a low version of the streaming media client, a low version of the operating system of the streaming media client, a low speed of accessing the network of the streaming media client, delay in the content distribution network, and complex content distribution routing. kind;

The streaming media service optimization information at least includes one or more of reducing the resolution of streaming media content, instructing the streaming media client to upgrade software, updating content network distribution algorithms, and instructing the streaming media client to redirect content.

Further, the corresponding relationship between the pre-configured streaming media service detection information, streaming media service abnormal cause and streaming media service optimization information is expressed in the form of a data table.

Further, after sending the determined streaming media service optimization information to the streaming media client, instructing the streaming media client to optimize the current streaming media service according to the streaming media service optimization information, the The method also includes:

Receive the streaming media service processing response information returned by the streaming media client.

Further, the embodiment of the present invention also provides a streaming media service optimization method, including:

When the streaming media client determines that the streaming media service is abnormal, it feeds back the streaming media service detection information to the streaming media server, so that the streaming media server analyzes and determines the cause of the streaming media service abnormality according to the streaming media service detection information and streaming media service optimization information for solving the cause of the abnormal service; and,

receiving the streaming media service optimization information returned by the streaming media server, and performing corresponding optimization processing on the current streaming media service according to the streaming media service optimization information.

Specifically, the streaming media service detection information includes at least one or more of the following information:

Streaming media client application model, streaming media client operating system and version, streaming media service identifier, streaming media service access duration, streaming media service access frequency, and content distribution routing information corresponding to the streaming media service.

Further, the streaming media service detection information is fed back to the streaming media server, so that the streaming media server analyzes and determines the cause of the abnormal service of the streaming media service according to the detection information of the streaming media service and is used to solve the cause of the abnormal service Streaming media business optimization information, including:

Feedback streaming media service detection information to the streaming media server, so that the streaming media server determines the corresponding relationship with the receiving The streaming media service abnormality reason corresponding to the streaming media service detection information received and the streaming media service optimization information for solving the business abnormality reason;

Wherein, the corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service, and the streaming media service optimization information is that the streaming media server analyzes the streaming media service detection information of each streaming media client obtained by crowdsourcing obtained afterwards.

Wherein, the cause of the business abnormality includes at least one or more of a low version of the streaming media client, a low version of the operating system of the streaming media client, a low speed of accessing the network of the streaming media client, delay in the content distribution network, and complex content distribution routing. kind;

The streaming media service optimization information at least includes one or more of reducing the resolution of streaming media content, instructing the streaming media client to upgrade software, updating content network distribution algorithms, and instructing the streaming media client to redirect content.

Further, the corresponding relationship between the pre-configured streaming media service detection information, streaming media service abnormal cause and streaming media service optimization information is expressed in the form of a data table.

Further, after performing corresponding optimization processing on the streaming media service according to the streaming media service optimization information, the method further includes:

Return a streaming media service processing response message to the streaming media server.

Correspondingly, the embodiment of the present invention also provides a streaming media server, including:

The information receiving module is used to receive the streaming media service detection information fed back by the streaming media client when determining that the streaming media service is abnormal;

An analysis and determination module, configured to analyze and determine the cause of the abnormality of the streaming media service and the optimization information of the streaming media service used to solve the cause of the abnormality of the service according to the detection information of the streaming media service received by the information receiving module;

An information sending module, configured to send the streaming media service optimization information determined by the analysis and determination module to the streaming media client, and instruct the streaming media client to optimize the current streaming media service according to the streaming media service optimization information. Businesses are optimized accordingly.

Specifically, the streaming media service detection information received by the information receiving module includes at least one or more of the following information:

Streaming media client application model, streaming media client operating system and version, streaming media service identifier, streaming media service access duration, streaming media service access frequency, and content distribution routing information corresponding to the streaming media service.

Further, the analysis and determination module is specifically configured to determine the corresponding relationship between the received streaming media service detection information and the streaming media service detection information according to the corresponding relationship between the preconfigured streaming media service detection information, the abnormal cause of the streaming media service, and the optimization information of the streaming media service. Corresponding streaming media business abnormal reasons and streaming media business optimization information for solving the business abnormal reasons;

Wherein, the corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service, and the streaming media service optimization information is that the streaming media server analyzes the streaming media service detection information of each streaming media client obtained by crowdsourcing obtained afterwards.

Wherein, the cause of the business abnormality includes at least one or more of a low version of the streaming media client, a low version of the operating system of the streaming media client, a low speed of accessing the network of the streaming media client, delay in the content distribution network, and complex content distribution routing. kind;

The streaming media service optimization information at least includes one or more of reducing the resolution of streaming media content, instructing the streaming media client to upgrade software, updating content network distribution algorithms, and instructing the streaming media client to redirect content.

Further, the corresponding relationship between the pre-configured streaming media service detection information, streaming media service abnormal cause and streaming media service optimization information is expressed in the form of a data table.

Further, the information receiving module is further configured to send the determined streaming media service optimization information to the streaming media client in the information sending module, instructing the streaming media client to process the information according to the streaming media service After correspondingly optimizing the streaming media service this time, receiving the streaming media service processing response information returned by the streaming media client.

Further, the embodiment of the present invention also provides a streaming media client, including:

An information sending module, configured to feed back streaming media service detection information to the streaming media server when it is determined that the streaming media service is abnormal, so that the streaming media server can analyze and determine the service of the streaming media service according to the streaming media service detection information Abnormal cause and stream media service optimization information for solving the said business abnormal cause;

An information receiving module, configured to receive the streaming media service optimization information returned by the streaming media server;

The optimization processing module is configured to perform corresponding optimization processing on the current streaming media service according to the streaming media service optimization information received by the information receiving module.

Specifically, the streaming media service detection information sent by the information sending module includes at least one or more of the following information:

Streaming media client application model, streaming media client operating system and version, streaming media service identifier, streaming media service access duration, streaming media service access frequency, and content distribution routing information corresponding to the streaming media service.

Further, the information sending module is specifically configured to feed back the streaming media service detection information to the streaming media server, so that the streaming media server can use the pre-configured streaming media service detection information and the abnormal cause of the streaming media service and the streaming media The corresponding relationship of service optimization information, determining the streaming media service abnormal cause corresponding to the received streaming media service detection information and the streaming media service optimization information used to solve the service abnormal cause;

Wherein, the corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service, and the streaming media service optimization information is that the streaming media server analyzes the streaming media service detection information of each streaming media client obtained by crowdsourcing obtained afterwards.

Further, the cause of the business abnormality includes at least one or more of a low version of the streaming media client, a low version of the operating system of the streaming media client, low access speed of the streaming media client to the network, delay in content distribution network, and complex routing of content distribution. various;

The streaming media service optimization information at least includes one or more of reducing the resolution of streaming media content, instructing the streaming media client to upgrade software, updating content network distribution algorithms, and instructing the streaming media client to redirect content.

Further, the corresponding relationship between the pre-configured streaming media service detection information, streaming media service abnormal cause and streaming media service optimization information is expressed in the form of a data table.

Further, the information sending module is further configured to return the streaming media service processing to the streaming media server after the optimization processing module performs corresponding optimization processing on the streaming media service according to the streaming media service optimization information. Respond to the message.

Correspondingly, an embodiment of the present invention also provides a streaming media service optimization system, including at least one streaming media server and at least one streaming media client, wherein:

The streaming media client is configured to feed back streaming media service detection information to the streaming media server when determining that the streaming media service is abnormal, and receive streaming media service optimization information returned by the streaming media server, and, according to the Streaming media service optimization information optimizes the streaming media service accordingly;

The streaming media server is configured to receive the streaming media service detection information fed back by the streaming media client, and analyze and determine the cause of the streaming media service abnormality and the Streaming media service optimization information for solving the cause of the abnormal service, and sending the determined streaming media service optimization information to the streaming media client

The beneficial effects of the present invention are as follows:

Embodiments of the present invention provide a streaming media service optimization method, device, and system. The method includes: the streaming media server receives the streaming media service detection information fed back by the streaming media client when the streaming media service is abnormal, and according to the stream media service Media service detection information, analyzing and determining the cause of the abnormality of the streaming media service and the optimization information of the streaming media service used to solve the cause of the abnormality of the business, and sending the determined optimization information of the streaming media service to the streaming media client to instruct the streaming media client The terminal performs corresponding optimization processing on the current streaming media service according to the streaming media service optimization information. In the technical solution described in the embodiment of the present invention, since the streaming media server can feed back corresponding solutions to the streaming media client in real time according to the streaming media service detection information fed back by the streaming media client when the streaming media service is abnormal. Streaming media service optimization information, therefore, can achieve the purpose of improving the service quality of the streaming media service in a timely manner, and further improving the optimization effect of the streaming media service.

Description of drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings that need to be used in the description of the embodiments will be briefly introduced below. Obviously, the drawings in the following description are only some embodiments of the present invention. For Those of ordinary skill in the art can also obtain other drawings based on these drawings without making creative efforts.

FIG. 1 is a schematic flow diagram of a streaming media service optimization method described in Embodiment 1 of the present invention;

FIG. 2 is a schematic flow diagram of the streaming media service optimization method described in Embodiment 2 of the present invention;

FIG. 3 is a schematic flow diagram of the streaming media service optimization method described in Embodiment 3 of the present invention

FIG. 4 is a schematic structural diagram of the streaming media server described in Embodiment 4 of the present invention;

FIG. 5 is a schematic structural diagram of the streaming media client described in Embodiment 5 of the present invention;

FIG. 6 is a schematic structural diagram of the stream media service optimization system described in Embodiment 6 of the present invention.

Detailed ways

In order to make the purpose, technical solutions and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings. Obviously, the described embodiments are only some of the embodiments of the present invention, rather than all of them. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

Embodiment one:

Embodiment 1 of the present invention provides a streaming media service optimization method, which can be applied to the processing of streaming media services such as video or audio, which is not limited in this embodiment of the present invention. As shown in FIG. 1 , it is a schematic flowchart of the streaming media service optimization method described in Embodiment 1 of the present invention. Specifically, the streaming media service optimization method may include the following steps:

Step 101: the streaming media server receives the streaming media service detection information fed back by the streaming media client when it is determined that the streaming media service is abnormal.

Specifically, the streaming media service detection information can usually be that the streaming media client (such as a mobile phone client or a computer client, etc.) is processing a streaming media service, such as streaming video playback or streaming audio When playing, it is determined that the streaming media service is abnormal, such as when the streaming media player is frequently paused, reversed or restarted due to poor streaming media playback, the service abnormality detection information is fed back to the streaming media server.

Further, in the embodiment of the present invention, the streaming media service detection information may include at least one or more of the following information:

Information such as the application model of the streaming media client, the operating system and version of the streaming media client, the identifier of the streaming media service, the access time of the streaming media service, the access frequency of the streaming media service, and the content distribution route corresponding to the streaming media service.

Wherein, the information related to the streaming media client such as the application model of the streaming media client, the operating system and version of the streaming media client, etc. can be regarded as static streaming media service detection information, and the streaming media service identifier, streaming media service access Information related to the streaming media server and the content distribution network, such as the duration, access frequency of the streaming media service, and the content distribution route corresponding to the streaming media service, can be regarded as dynamic streaming media service detection information, which is not limited in this embodiment of the present invention.

Step 102: According to the received detection information of the streaming media service, analyze and determine the cause of the abnormality of the streaming media service and the optimization information of the streaming media service for solving the cause of the abnormality of the service.

Specifically, in the embodiment of the present invention, according to the received streaming media service detection information, analyze and determine the cause of the service abnormality of the streaming media service and the streaming media service optimization information used to solve the cause of the service abnormality, which can be include:

According to the corresponding relationship between the pre-configured streaming media service detection information and the streaming media service abnormal cause and streaming media service optimization information, determine the streaming media service abnormal cause corresponding to the received streaming media service detection information and solve the problem. Streaming media service optimization information describing the reasons for business abnormalities;

Wherein, the corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service, and the streaming media service optimization information is that the streaming media server analyzes the streaming media service detection information of each streaming media client obtained by crowdsourcing obtained afterwards.

That is to say, in the embodiment of the present invention, the streaming media server may collect and record a large amount of streaming media service detection information from each streaming media client in advance by means of crowdsourcing, and through a large amount of recorded Analysis of streaming media service detection information (such as analysis by crowdsourcing), pre-determines the abnormal causes of streaming media services and streaming media service optimization information corresponding to each streaming media service detection information, and pre-establishes The corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service and the optimization information of the streaming media service, so that when the streaming media service detection information sent by each streaming media client is subsequently received, the pre-established streaming media service detection information Correspondence with streaming media service abnormal causes and streaming media service optimization information, relatively quickly determine the streaming media service abnormal causes and streaming media service optimization information corresponding to the received streaming media service detection information, so as to improve the streaming media service The purpose of optimizing processing efficiency.

Wherein, the cause of the business abnormality may at least include one or more of a low version of the streaming media client, a low version of the operating system of the streaming media client, a low speed of accessing the network of the streaming media client, content distribution network delay, and complex routing of content distribution. The embodiment of the present invention does not make any limitation on this; correspondingly, the streaming media service optimization information may at least include reducing the resolution of streaming media content, instructing streaming media clients to perform software upgrades, updating content network distribution algorithms, and instructing streaming The media client performs one or more types of content redirection, which is not limited in this embodiment of the present invention.

It should be noted that, when the streaming media service optimization information is to update the content network distribution algorithm, the streaming media service optimization information may also carry the updated content network distribution algorithm determined by the streaming media server; When the streaming media service optimization information is to instruct the streaming media client to perform content redirection, the streaming media service optimization information may also carry the address determined by the streaming media server and to which the streaming media client needs to be redirected. , cache servers with better current service quality (eg, lower load), etc., which will not be described in this embodiment of the present invention.

It should be further noted that the correspondence between the pre-configured streaming media service detection information, the cause of the streaming media service abnormality, and the streaming media service optimization information can usually be expressed in the form of a data table. Further, in the embodiment of the present invention, usually a static data table and a dynamic data table can be used to carry out the corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service, and the streaming media service optimization information. express.

Wherein, the static data table may include static streaming media service detection information related to the streaming media client, such as the streaming media client application model and the streaming media client operating system and version, and the static streaming media service detection information related to the static streaming media service detection information. Corresponding abnormal causes of streaming media services and optimization information of streaming media services, etc.; the dynamic data table may include streaming media service identification, streaming media service access duration, streaming media service access frequency, and content distribution routes corresponding to streaming media services, etc. The embodiment of the present invention does not make any reference to the dynamic streaming media service detection information related to the streaming media server and the content distribution network, as well as the abnormal causes of the streaming media service and streaming media service optimization information corresponding to the dynamic streaming media service detection information. Any restrictions.

Correspondingly, on the premise of having a static data table and a dynamic data table, according to the received detection information of the streaming media service, analyze and determine the cause of the service anomaly of the streaming media service and the method used to solve the cause of the service anomaly When optimizing streaming media service information, firstly by looking up the corresponding information in the static data table, find out the cause of the abnormal service that matches the received streaming media service detection information and use it to solve the abnormal cause of the service Streaming media business optimization information, and when the corresponding information is found from the static data table, end the search operation; or,

When the corresponding information is not found from the static data table, then by searching the corresponding information in the dynamic data table, find out the cause of the abnormal service and the service abnormality matching the received streaming media service detection information. The embodiment of the present invention does not repeat the streaming media service optimization information for solving the cause of the service abnormality.

It should be noted that, in the embodiment of the present invention, after receiving the streaming media service detection information, other methods can also be used to analyze and determine the cause of the streaming media service abnormality and to resolve the abnormal service. Streaming media service optimization information of the cause, such as performing instance tests on the system through automatic test tools or other auxiliary means to determine the cause of the business anomaly of the streaming media service and to solve the cause of the business anomaly Streaming media service optimization information, which is not limited in this embodiment of the present invention.

It should be noted that after analyzing and determining the cause of the abnormality of the streaming media service and the optimization information of the streaming media service used to solve the cause of the abnormality of the service in other ways according to the received detection information of the streaming media service According to the determined information, the corresponding relationship between the pre-configured streaming media service detection information, the abnormal cause of the streaming media service, and the streaming media service optimization information may be updated, so as to achieve the purpose of improving the corresponding relationship.

Step 103: Send the determined streaming media service optimization information to the streaming media client, instructing the streaming media client to optimize the current streaming media service according to the streaming media service optimization information.

Specifically, the streaming media server may send streams to the streaming media client such as reducing the resolution of the streaming media content, instructing the streaming media client to perform software upgrades, updating the content network distribution algorithm, or instructing the streaming media client to perform content redirection. Media service optimization information, to instruct the streaming media client to perform corresponding optimization processing according to the streaming media service optimization information, such as reducing the resolution of streaming media content, performing client software upgrades, using updated content network distribution algorithms, or Content redirection to the new cache server, etc., will not be described in this embodiment of the present invention.

Further, after sending the determined stream media service optimization information to the stream media client, the stream media server may also record this feedback event in the form of a data table. Further, the streaming media server may also wait for and receive the streaming media service processing response information returned by the streaming media client, so as to know and record the current processing performed by the streaming media client according to the streaming media service processing response information. Optimization status information for sub-optimization processing.

Embodiment 1 of the present invention provides a streaming media service optimization method. In the technical solution described in Embodiment 1 of the present invention, the streaming media server can detect the streaming media service based on the streaming media service detection information fed back by the streaming media client when the streaming media service is abnormal. , to feed back the streaming media service optimization information correspondingly used to solve business abnormalities in real time to the streaming media client. Therefore, it is possible to provide users with possible streaming media service optimization solutions in a timely manner through the system diagnosis method to improve the streaming media service. The purpose of improving the quality of service and improving the optimization effect of streaming media services.

Embodiment two:

The second embodiment of the present invention takes the streaming media client as an example to further illustrate the stream media service optimization method described in the first embodiment of the present invention. As shown in Figure 2, it is a schematic flow chart of the streaming media service optimization method described in Embodiment 2 of the present invention, and the streaming media service optimization method may include the following steps:

Step 201: When the streaming media client determines that the streaming media service is abnormal, feed back the streaming media service detection information to the streaming media server, so that the streaming media server can analyze and determine the streaming media service detection information according to the streaming media service detection information The cause of the service anomaly and the streaming media service optimization information used to solve the cause of the service anomaly.

Specifically, the streaming media client may generally be a mobile phone client or a computer client, which is not limited in this embodiment of the present invention.

Furthermore, the streaming media client can usually determine that the streaming media service is abnormal during streaming media service processing, such as streaming video playback or streaming audio playback, such as determining that the streaming media playback is not The media player frequently pauses, reverses or restarts, etc., and feeds back service anomaly detection information to the streaming media server. Specifically, the streaming media client may feed back the streaming media service detection information to the streaming media server in a real-time feedback manner, so that the streaming media server can process the streaming media service detection information in a timely manner, thereby The purpose of improving the efficiency of streaming media optimization processing is achieved.

Further, in the embodiment of the present invention, the streaming media service detection information may include at least one or more of the following information:

Information such as the application model of the streaming media client, the operating system and version of the streaming media client, the identifier of the streaming media service, the access time of the streaming media service, the access frequency of the streaming media service, and the content distribution route corresponding to the streaming media service.

Wherein, the information related to the streaming media client such as the application model of the streaming media client, the operating system and version of the streaming media client, etc. can be regarded as static streaming media service detection information, and the streaming media service identifier, streaming media service access Information related to the streaming media server and the content distribution network, such as the duration, access frequency of the streaming media service, and the content distribution route corresponding to the streaming media service, can be regarded as dynamic streaming media service detection information, which is not limited in this embodiment of the present invention.

Further, in the embodiment of the present invention, the streaming media service detection information is fed back to the streaming media server, so that the streaming media server analyzes and determines the abnormality of the streaming media service according to the streaming media service detection information The reason and the streaming media service optimization information used to solve the cause of the abnormal service may include:

Feedback streaming media service detection information to the streaming media server, so that the streaming media server determines the corresponding relationship with the receiving The streaming media service abnormality reason corresponding to the streaming media service detection information received and the streaming media service optimization information for solving the business abnormality reason;

Wherein, the corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service, and the streaming media service optimization information is that the streaming media server analyzes the streaming media service detection information of each streaming media client obtained by crowdsourcing obtained afterwards.

That is to say, in the embodiment of the present invention, the streaming media server may collect and record a large amount of streaming media service detection information from each streaming media client in advance by means of crowdsourcing, and through a large amount of recorded Analysis of streaming media service detection information (such as analysis by crowdsourcing), pre-determines the abnormal causes of streaming media services and streaming media service optimization information corresponding to each streaming media service detection information, and pre-establishes The corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service and the optimization information of the streaming media service, so that when the streaming media service detection information sent by each streaming media client is subsequently received, the pre-established streaming media service detection information Correspondence with streaming media service abnormal causes and streaming media service optimization information, relatively quickly determine the streaming media service abnormal causes and streaming media service optimization information corresponding to the received streaming media service detection information, so as to improve the streaming media service The purpose of optimizing processing efficiency.

Wherein, the cause of the business abnormality may at least include one or more of a low version of the streaming media client, a low version of the operating system of the streaming media client, a low speed of accessing the network of the streaming media client, content distribution network delay, and complex routing of content distribution. The embodiment of the present invention does not make any limitation on this; correspondingly, the streaming media service optimization information may at least include reducing the resolution of streaming media content, instructing streaming media clients to perform software upgrades, updating content network distribution algorithms, and instructing streaming The media client performs one or more types of content redirection, which is not limited in this embodiment of the present invention.

It should be noted that, when the streaming media service optimization information is to update the content network distribution algorithm, the streaming media service optimization information may also carry the updated content network distribution algorithm determined by the streaming media server; When the streaming media service optimization information is to instruct the streaming media client to perform content redirection, the streaming media service optimization information may also carry the address determined by the streaming media server and to which the streaming media client needs to be redirected. , cache servers with better current service quality (eg, lower load), etc., which will not be described in this embodiment of the present invention.

It should be further noted that the correspondence between the pre-configured streaming media service detection information, the cause of the streaming media service abnormality, and the streaming media service optimization information can usually be expressed in the form of a data table. Further, in the embodiment of the present invention, usually a static data table and a dynamic data table can be used to carry out the corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service, and the streaming media service optimization information. express.

Wherein, the static data table may include static streaming media service detection information related to the streaming media client, such as the streaming media client application model and the streaming media client operating system and version, and the static streaming media service detection information related to the static streaming media service detection information. Corresponding abnormal causes of streaming media services and optimization information of streaming media services, etc.; the dynamic data table may include streaming media service identification, streaming media service access duration, streaming media service access frequency, and content distribution routes corresponding to streaming media services, etc. The embodiment of the present invention does not make any reference to the dynamic streaming media service detection information related to the streaming media server and the content distribution network, as well as the abnormal causes of the streaming media service and streaming media service optimization information corresponding to the dynamic streaming media service detection information. Any restrictions.

Correspondingly, on the premise of having a static data table and a dynamic data table, the streaming media server, according to the received detection information of the streaming media service, analyzes and determines the cause of the abnormal service of the streaming media service and is used to solve the When the streaming media service optimization information of the business abnormal cause is mentioned, it can first search for the business abnormal cause matching the received streaming media service detection information and solve the problem by searching the corresponding information in the static data table. Streaming media service optimization information of the cause of the business abnormality, and when the corresponding information is found from the static data table, the search operation is ended; or,

When the corresponding information is not found from the static data table, then by searching the corresponding information in the dynamic data table, find out the cause of the abnormal service and the service abnormality matching the received streaming media service detection information. The embodiment of the present invention does not repeat the streaming media service optimization information for solving the cause of the service abnormality.

It should be noted that, in the embodiment of the present invention, after receiving the streaming media service detection information, the streaming media server can also use other methods to analyze and determine the cause of the streaming media service abnormality and to use Streaming media business optimization information to solve the cause of the business anomaly, such as performing an instance test on the system through an automatic test tool or through other auxiliary means to determine the cause of the business anomaly in the streaming media business and use it to solve The streaming media service optimization information of the cause of the service abnormality is not limited in this embodiment of the present invention.

Step 202: Receive the streaming media service optimization information returned by the streaming media server, and perform corresponding optimization processing on the current streaming media service according to the streaming media service optimization information.

Specifically, the streaming media client may lower the resolution of the streaming media content, instruct the streaming media client to perform software upgrades, update the content network distribution algorithm, or instruct the streaming media client to perform content redirection according to the returned content from the streaming media server. Streaming media service optimization information is optimized accordingly, such as reducing the resolution of streaming media content, upgrading client software, using an updated content network distribution algorithm, or redirecting content to a new cache server, etc., according to the embodiment of the present invention I won't go into details on this.

Further, in the embodiment of the present invention, after the streaming media client optimizes the current streaming media service according to the streaming media service optimization information, it can also return the stream to the streaming media server. A media service processing response message, so that the streaming media server learns and records the optimization status information of the streaming media client performing this optimization process according to the streaming media service processing response information.

Embodiment 2 of the present invention provides a streaming media service optimization method. In the technical solution described in Embodiment 2 of the present invention, since the streaming media client can feed back streaming media service detection information to the streaming media server when it is determined that the streaming media service is abnormal so that the streaming media server analyzes and determines the cause of the abnormal service of the streaming media service and the optimization information of the streaming media service used to solve the cause of the abnormal service according to the detection information of the streaming media service; and returns the The optimization information of the streaming media business, and optimize the streaming media business accordingly, so as to provide users with possible streaming media business optimization solutions in a timely manner through the system diagnosis method to improve the service of the streaming media business quality, thereby improving the optimization effect of the streaming media service.

Embodiment three:

Embodiment 3 of the present invention takes an interactive streaming media server and a streaming media client as an example to further illustrate the streaming media service optimization method described in Embodiment 1 or Embodiment 2 of the present invention. As shown in FIG. 3 , it is a schematic flow chart of the streaming media service optimization method described in Embodiment 3 of the present invention, and the streaming media service optimization method may include the following steps:

Step 301: when the streaming media client determines that the streaming media service is abnormal, it feeds back streaming media service detection information to the streaming media server.

Specifically, the streaming media client may generally be a mobile phone client or a computer client, which is not limited in this embodiment of the present invention.

Furthermore, the streaming media client can usually determine that the streaming media service is abnormal during streaming media service processing, such as streaming video playback or streaming audio playback, such as determining that the streaming media playback is not The media player frequently pauses, reverses or restarts, etc., and feeds back service anomaly detection information to the streaming media server. Specifically, the streaming media client may feed back the streaming media service detection information to the streaming media server in a real-time feedback manner, so that the streaming media server can process the streaming media service detection information in a timely manner, thereby The purpose of improving the efficiency of streaming media optimization processing is achieved.

Further, in the embodiment of the present invention, the streaming media service detection information may include at least one or more of the following information:

Information such as the application model of the streaming media client, the operating system and version of the streaming media client, the identifier of the streaming media service, the access time of the streaming media service, the access frequency of the streaming media service, and the content distribution route corresponding to the streaming media service.

Wherein, the information related to the streaming media client such as the application model of the streaming media client, the operating system and version of the streaming media client, etc. can be regarded as static streaming media service detection information, and the streaming media service identifier, streaming media service access Information related to the streaming media server and the content distribution network, such as the duration, access frequency of the streaming media service, and the content distribution route corresponding to the streaming media service, can be regarded as dynamic streaming media service detection information, which is not limited in this embodiment of the present invention.

Step 302: The streaming media server analyzes and determines the cause of the abnormality of the streaming media service and the optimization information of the streaming media service for solving the abnormality of the service according to the received detection information of the streaming media service.

Specifically, in the embodiment of the present invention, according to the received streaming media service detection information, analyze and determine the cause of the service abnormality of the streaming media service and the streaming media service optimization information used to solve the cause of the service abnormality, which can be include:

According to the corresponding relationship between the pre-configured streaming media service detection information and the streaming media service abnormal cause and streaming media service optimization information, determine the streaming media service abnormal cause corresponding to the received streaming media service detection information and solve the problem. Streaming media service optimization information describing the reasons for business abnormalities;

Wherein, the corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service, and the streaming media service optimization information is that the streaming media server analyzes the streaming media service detection information of each streaming media client obtained by crowdsourcing obtained afterwards.

That is to say, in the embodiment of the present invention, the streaming media server may collect and record a large amount of streaming media service detection information from each streaming media client in advance by means of crowdsourcing, and through a large amount of recorded Analysis of streaming media service detection information (such as analysis by crowdsourcing), pre-determines the abnormal causes of streaming media services and streaming media service optimization information corresponding to each streaming media service detection information, and pre-establishes The corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service and the optimization information of the streaming media service, so that when the streaming media service detection information sent by each streaming media client is subsequently received, the pre-established streaming media service detection information Correspondence with streaming media service abnormal causes and streaming media service optimization information, relatively quickly determine the streaming media service abnormal causes and streaming media service optimization information corresponding to the received streaming media service detection information, so as to improve the streaming media service The purpose of optimizing processing efficiency.

Wherein, the cause of the business abnormality may at least include one or more of a low version of the streaming media client, a low version of the operating system of the streaming media client, a low speed of accessing the network of the streaming media client, content distribution network delay, and complex routing of content distribution. The embodiment of the present invention does not make any limitation on this; correspondingly, the streaming media service optimization information may at least include reducing the resolution of streaming media content, instructing streaming media clients to perform software upgrades, updating content network distribution algorithms, and instructing streaming The media client performs one or more types of content redirection, which is not limited in this embodiment of the present invention.

It should be noted that, when the streaming media service optimization information is to update the content network distribution algorithm, the streaming media service optimization information may also carry the updated content network distribution algorithm determined by the streaming media server; When the streaming media service optimization information is to instruct the streaming media client to perform content redirection, the streaming media service optimization information may also carry the address determined by the streaming media server and to which the streaming media client needs to be redirected. , cache servers with better current service quality (eg, lower load), etc., which will not be described in this embodiment of the present invention.

It should be further noted that the correspondence between the pre-configured streaming media service detection information, the cause of the streaming media service abnormality, and the streaming media service optimization information can usually be expressed in the form of a data table. Further, in the embodiment of the present invention, usually a static data table and a dynamic data table can be used to carry out the corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service, and the streaming media service optimization information. express.

Wherein, the static data table may include static streaming media service detection information related to the streaming media client, such as the streaming media client application model and the streaming media client operating system and version, and the static streaming media service detection information related to the static streaming media service detection information. Corresponding abnormal causes of streaming media services and optimization information of streaming media services, etc.; the dynamic data table may include streaming media service identification, streaming media service access duration, streaming media service access frequency, and content distribution routes corresponding to streaming media services, etc. The embodiment of the present invention does not make any reference to the dynamic streaming media service detection information related to the streaming media server and the content distribution network, as well as the abnormal causes of the streaming media service and streaming media service optimization information corresponding to the dynamic streaming media service detection information. Any restrictions.

Correspondingly, on the premise of having a static data table and a dynamic data table, according to the received detection information of the streaming media service, analyze and determine the cause of the service anomaly of the streaming media service and the method used to solve the cause of the service anomaly When optimizing streaming media service information, firstly by looking up the corresponding information in the static data table, find out the cause of the abnormal service that matches the received streaming media service detection information and use it to solve the abnormal cause of the service Streaming media business optimization information, and when the corresponding information is found from the static data table, end the search operation; or,

When the corresponding information is not found from the static data table, then by searching the corresponding information in the dynamic data table, find out the cause of the abnormal service and the service abnormality matching the received streaming media service detection information. The embodiment of the present invention does not repeat the streaming media service optimization information for solving the cause of the service abnormality.

It should be noted that, in the embodiment of the present invention, after receiving the streaming media service detection information, other methods can also be used to analyze and determine the cause of the streaming media service abnormality and to resolve the abnormal service. Streaming media service optimization information of the cause, such as performing instance tests on the system through automatic test tools or other auxiliary means to determine the cause of the business anomaly of the streaming media service and to solve the cause of the business anomaly Streaming media service optimization information, which is not limited in this embodiment of the present invention.

It should be noted that after analyzing and determining the cause of the abnormality of the streaming media service and the optimization information of the streaming media service used to solve the cause of the abnormality of the service in other ways according to the received detection information of the streaming media service According to the determined information, the corresponding relationship between the pre-configured streaming media service detection information, the abnormal cause of the streaming media service, and the streaming media service optimization information may be updated, so as to achieve the purpose of improving the corresponding relationship.

Step 303: the streaming media server sends the determined streaming media service optimization information to the streaming media client.

Specifically, the streaming media server may send the streaming media service optimization information to the streaming media client by sending a network push message to the streaming media client, which is not limited in this embodiment of the present invention.

Step 304: The streaming media client receives the streaming media service optimization information returned by the streaming media server, and optimizes the current streaming media service according to the streaming media service optimization information.

Specifically, the streaming media client may lower the resolution of the streaming media content, instruct the streaming media client to perform software upgrades, update the content network distribution algorithm, or instruct the streaming media client to perform content redirection according to the returned content from the streaming media server. Streaming media service optimization information is optimized accordingly, such as reducing the resolution of streaming media content, upgrading client software, using an updated content network distribution algorithm, or redirecting content to a new cache server, etc., according to the embodiment of the present invention I won't go into details on this.

Further, in the embodiment of the present invention, after the streaming media client optimizes the current streaming media service according to the streaming media service optimization information, it can also return the stream to the streaming media server. A media service processing response message, so that the streaming media server records the optimization state information of the streaming media client performing this optimization process according to the streaming media service processing response information.

Embodiment 3 of the present invention provides a method for optimizing a streaming media service. In the technical solution described in Embodiment 3 of the present invention, the streaming media server can detect the streaming media service based on the streaming media service detection information fed back by the streaming media client when the streaming media service is abnormal. , to feed back the streaming media service optimization information correspondingly used to solve business abnormalities in real time to the streaming media client. Therefore, it is possible to provide users with possible streaming media service optimization solutions in a timely manner through the system diagnosis method to improve the streaming media service. The purpose of improving the quality of service and improving the optimization effect of streaming media services.

Embodiment four:

Embodiment 4 of the present invention provides a streaming media server applicable to the method shown in Embodiment 1 or Embodiment 3 of the present invention. The streaming media server can be applied to the processing of streaming media services such as video or audio. The embodiment of the invention does not make any limitation on this. Specifically, as shown in FIG. 4 , which is a schematic structural diagram of the streaming media server described in Embodiment 4 of the present invention, the streaming media server may include an information receiving module 11, an analysis and determination module 12, and an information sending module 13, wherein:

The information receiving module 11 may be configured to receive the streaming media service detection information fed back by the streaming media client when it is determined that the streaming media service is abnormal. Wherein, the streaming media service detection information may include at least one or more of the following information: streaming media client application model, streaming media client operating system and version, streaming media service identifier, streaming media service access duration, stream Information such as the access frequency of the media service and the content distribution route corresponding to the streaming media service are not limited in this embodiment of the present invention.

The analysis and determination module 12 can be used to analyze and determine the cause of the service anomaly of the streaming media service and the streaming media service used to solve the cause of the service anomaly according to the detection information of the streaming media service received by the information receiving module 11. optimization information.

Specifically, the analysis and determination module 12 can be used to determine the corresponding relationship between the received streaming media service detection information and The streaming media service abnormal cause and the streaming media service optimization information used to solve the service abnormal cause; wherein, the correspondence between the streaming media service detection information, the streaming media service abnormal cause and the streaming media service optimization information is the stream It is obtained by the media server after analyzing the streaming media service detection information of each streaming media client terminal obtained by crowdsourcing.

That is to say, in the embodiment of the present invention, the streaming media server may collect and record a large amount of streaming media service detection information from each streaming media client in advance by means of crowdsourcing, and through a large amount of recorded Analysis of streaming media service detection information (such as analysis by crowdsourcing), pre-determines the abnormal causes of streaming media services and streaming media service optimization information corresponding to each streaming media service detection information, and pre-establishes The corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service and the optimization information of the streaming media service, so that when the streaming media service detection information sent by each streaming media client is subsequently received, the pre-established streaming media service detection information Correspondence with streaming media service abnormal causes and streaming media service optimization information, relatively quickly determine the streaming media service abnormal causes and streaming media service optimization information corresponding to the received streaming media service detection information, so as to improve the streaming media service The purpose of optimizing processing efficiency.

Wherein, the cause of the business abnormality may at least include one or more of a low version of the streaming media client, a low version of the operating system of the streaming media client, a low speed of accessing the network of the streaming media client, content distribution network delay, and complex routing of content distribution. The embodiment of the present invention does not make any limitation on this; correspondingly, the streaming media service optimization information may at least include reducing the resolution of streaming media content, instructing streaming media clients to perform software upgrades, updating content network distribution algorithms, and instructing streaming The media client performs one or more types of content redirection, which is not limited in this embodiment of the present invention.

It should be noted that, when the streaming media service optimization information is to update the content network distribution algorithm, the streaming media service optimization information may also carry the updated content network distribution algorithm determined by the streaming media server; When the streaming media service optimization information is to instruct the streaming media client to perform content redirection, the streaming media service optimization information may also carry the address determined by the streaming media server and to which the streaming media client needs to be redirected. , cache servers with better current service quality (eg, lower load), etc., which will not be described in this embodiment of the present invention.

It should be further noted that the correspondence between the pre-configured streaming media service detection information, the cause of the streaming media service abnormality, and the streaming media service optimization information can usually be expressed in the form of a data table. Further, in the embodiment of the present invention, usually a static data table and a dynamic data table can be used to carry out the corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service, and the streaming media service optimization information. express.

Wherein, the static data table may include static streaming media service detection information related to the streaming media client, such as the streaming media client application model and the streaming media client operating system and version, and the static streaming media service detection information related to the static streaming media service detection information. Corresponding abnormal causes of streaming media services and optimization information of streaming media services, etc.; the dynamic data table may include streaming media service identification, streaming media service access duration, streaming media service access frequency, and content distribution routes corresponding to streaming media services, etc. The embodiment of the present invention does not make any reference to the dynamic streaming media service detection information related to the streaming media server and the content distribution network, as well as the abnormal causes of the streaming media service and streaming media service optimization information corresponding to the dynamic streaming media service detection information. Any restrictions.

Correspondingly, under the premise of having a static data table and a dynamic data table, the analysis and determination module 12 analyzes and determines the cause of the abnormal service of the streaming media service and is used to solve the problem according to the received detection information of the streaming media service. When the streaming media service optimization information of the business abnormal cause is first searched for the corresponding information in the static data table, the business abnormal cause matching the received streaming media service detection information and used for Streaming media business optimization information that solves the cause of the business anomaly, and when the corresponding information is found from the static data table, end this search operation; or,

When the corresponding information is not found from the static data table, then by searching the corresponding information in the dynamic data table, find out the cause of the abnormal service and the service abnormality matching the received streaming media service detection information. The embodiment of the present invention does not repeat the streaming media service optimization information for solving the cause of the service abnormality.

It should be noted that, in the embodiment of the present invention, after receiving the streaming media service detection information, the analysis and determination module 12 can also use other methods to analyze and determine the cause of the streaming media service abnormality and use Streaming media service optimization information for solving the cause of the abnormal business, such as performing an instance test on the system through an automatic test tool or performing an instance test on the system through other auxiliary means, to determine the cause of the abnormal business of the streaming media service and use it to The streaming media service optimization information for solving the cause of the service abnormality is not limited in this embodiment of the present invention.

It should be noted that after analyzing and determining the cause of the abnormality of the streaming media service and the optimization information of the streaming media service used to solve the cause of the abnormality of the service in other ways according to the received detection information of the streaming media service According to the determined information, the corresponding relationship between the pre-configured streaming media service detection information, the abnormal cause of the streaming media service, and the streaming media service optimization information may be updated, so as to achieve the purpose of improving the corresponding relationship.

The information sending module 13 may be configured to send the streaming media service optimization information determined by the analysis and determination module 12 to the streaming media client, instructing the streaming media client to optimize the streaming media service according to the streaming media service optimization information. Streaming media services are optimized accordingly.

Further, the information receiving module 11 is further configured to send the determined streaming media service optimization information to the streaming media client in the information sending module 13, instructing the streaming media client to process the streaming media service according to the streaming media service. After performing corresponding optimization processing on the streaming media service, receive the streaming media service processing response information returned by the streaming media client, so as to know and record the streaming media client's response information according to the streaming media service processing response information The optimization status information for this optimization process.

It should be noted that, in the embodiment of the present invention, the streaming media server may also include an information storage module 14, which is used to store pre-configured streaming media service detection information and streaming media service abnormal causes and streaming media service optimization Correspondence of information and other information.

Embodiment 4 of the present invention provides a streaming media server. In the technical solution described in Embodiment 4 of the present invention, since the streaming media server can send the The streaming media client feeds back corresponding streaming media service optimization information for solving business abnormalities in real time. Therefore, it is possible to provide users with possible streaming media service optimization solutions in a timely manner through systematic diagnosis methods to improve streaming media service services. quality, thereby improving the optimization effect of the streaming media service.

Embodiment five:

Embodiment 5 of the present invention provides a streaming media client applicable to the method shown in Embodiment 1 or Embodiment 3 of the present invention. The streaming media client can usually be a mobile phone client or a computer client. The present invention The embodiment does not make any limitation on this. Specifically, as shown in FIG. 5 , which is a schematic structural diagram of the streaming media client described in Embodiment 5 of the present invention, the streaming media client may include an information sending module 21, an information receiving module 22, and an optimization processing module 23, wherein :

The information sending module 21 can be used to feed back streaming media service detection information to the streaming media server when it is determined that the streaming media service is abnormal, so that the streaming media server can analyze and determine the business of the streaming media service according to the streaming media service detection information Abnormal cause and stream media service optimization information for solving the said business abnormal cause;

The information receiving module 22 may be configured to receive the streaming media service optimization information returned by the streaming media server;

The optimization processing module 23 may be configured to perform corresponding optimization processing on the current streaming media service according to the streaming media service optimization information received by the information receiving module 22 .

Specifically, the streaming media service detection information sent by the information sending module 21 may at least include one or more of the following information: streaming media client application model, streaming media client operating system and version, streaming media service The embodiment of the present invention does not make any limitation on the identifier, the access duration of the streaming media service, the access frequency of the streaming media service, and the content distribution routing information corresponding to the streaming media service.

Further, the information sending module 21 can be specifically configured to feed back streaming media service detection information to the streaming media server, so that the streaming media server can use the pre-configured streaming media service detection information and streaming media business abnormal causes and streaming media The corresponding relationship of service optimization information, determining the streaming media service abnormal cause corresponding to the received streaming media service detection information and the streaming media service optimization information used to solve the service abnormal cause;

Wherein, the corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service, and the streaming media service optimization information can usually be the streaming media service detection information of each streaming media client obtained by the streaming media server through crowdsourcing obtained after analysis.

That is to say, in the embodiment of the present invention, the streaming media server may collect and record a large amount of streaming media service detection information from each streaming media client in advance by means of crowdsourcing, and through a large amount of recorded Analysis of streaming media service detection information (such as analysis by crowdsourcing), pre-determines the abnormal causes of streaming media services and streaming media service optimization information corresponding to each streaming media service detection information, and pre-establishes The corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service and the optimization information of the streaming media service, so that when the streaming media service detection information sent by each streaming media client is subsequently received, the pre-established streaming media service detection information Correspondence with streaming media service abnormal causes and streaming media service optimization information, relatively quickly determine the streaming media service abnormal causes and streaming media service optimization information corresponding to the received streaming media service detection information, so as to improve the streaming media service The purpose of optimizing processing efficiency.

Wherein, the cause of the business abnormality may at least include one or more of a low version of the streaming media client, a low version of the operating system of the streaming media client, a low speed of accessing the network of the streaming media client, content distribution network delay, and complex routing of content distribution. The embodiment of the present invention does not make any limitation on this; correspondingly, the streaming media service optimization information may at least include reducing the resolution of streaming media content, instructing streaming media clients to perform software upgrades, updating content network distribution algorithms, and instructing streaming The media client performs one or more types of content redirection, which is not limited in this embodiment of the present invention.

It should be noted that, when the streaming media service optimization information is to update the content network distribution algorithm, the streaming media service optimization information may also carry the updated content network distribution algorithm determined by the streaming media server; When the streaming media service optimization information is to instruct the streaming media client to perform content redirection, the streaming media service optimization information may also carry the address determined by the streaming media server and to which the streaming media client needs to be redirected. , cache servers with better current service quality (eg, lower load), etc., which will not be described in this embodiment of the present invention.

It should be further noted that the correspondence between the pre-configured streaming media service detection information, the cause of the streaming media service abnormality, and the streaming media service optimization information can usually be expressed in the form of a data table. Further, in the embodiment of the present invention, usually a static data table and a dynamic data table can be used to carry out the corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service, and the streaming media service optimization information. express.

Wherein, the static data table may include static streaming media service detection information related to the streaming media client, such as the streaming media client application model and the streaming media client operating system and version, and the static streaming media service detection information related to the static streaming media service detection information. Corresponding abnormal causes of streaming media services and optimization information of streaming media services, etc.; the dynamic data table may include streaming media service identification, streaming media service access duration, streaming media service access frequency, and content distribution routes corresponding to streaming media services, etc. The embodiment of the present invention does not make any reference to the dynamic streaming media service detection information related to the streaming media server and the content distribution network, as well as the abnormal causes of the streaming media service and streaming media service optimization information corresponding to the dynamic streaming media service detection information. Any restrictions.

Correspondingly, on the premise of having a static data table and a dynamic data table, the streaming media server, according to the received detection information of the streaming media service, analyzes and determines the cause of the abnormal service of the streaming media service and is used to solve the When the streaming media service optimization information of the business abnormal cause is mentioned, it can first search for the business abnormal cause matching the received streaming media service detection information and solve the problem by searching the corresponding information in the static data table. Streaming media service optimization information of the cause of the business abnormality, and when the corresponding information is found from the static data table, the search operation is ended; or,

When the corresponding information is not found from the static data table, then by searching the corresponding information in the dynamic data table, find out the cause of the abnormal service and the service abnormality matching the received streaming media service detection information. The embodiment of the present invention does not repeat the streaming media service optimization information for solving the cause of the service abnormality.

Further, in the embodiment of the present invention, the information sending module 21 can also be used to send the information to The streaming media server returns a streaming media service processing response message, so that the streaming media server learns and records the optimization status information of the streaming media client performing this optimization process according to the streaming media service processing response information.

Embodiment 5 of the present invention provides a streaming media client. In the technical solution described in Embodiment 5 of the present invention, since the streaming media client can feed back streaming media service detection information to the streaming media server when it is determined that the streaming media service is abnormal, Make the streaming media server analyze and determine the cause of the abnormal service of the streaming media service and the optimization information of the streaming media service used to solve the cause of the abnormal service according to the detection information of the streaming media service; and according to the information returned by the streaming media server The streaming media service optimization information is used to optimize the streaming media service accordingly, so as to provide users with a possible streaming media service optimization solution in a timely manner through a system diagnosis method to improve the service quality of the streaming media service , and further improve the optimization effect of the streaming media service.

Embodiment six:

Embodiment 6 of the present invention provides a streaming media service optimization system applicable to the processing of streaming media services such as video or audio. Specifically, as shown in FIG. 6 , which is a schematic structural diagram of the streaming media service optimization system in the embodiment of the present invention, the streaming media service optimization system may include at least one streaming media server 31 and at least one streaming media client 32, of which:

The streaming media client 32 may be configured to feed back streaming media service detection information to the streaming media server 31 when determining that the streaming media service is abnormal, and receive streaming media service optimization information returned by the streaming media server 31, and, according to The streaming media service optimization information optimizes the streaming media service accordingly;

The streaming media server 31 can be used to receive the streaming media service detection information fed back by the streaming media client 32, and analyze and determine the cause of the abnormality of the streaming media service according to the received streaming media service detection information and streaming media service optimization information for solving the cause of the service abnormality, and sending the determined streaming media service optimization information to the streaming media client 32 .

It should be noted that, in the embodiment of the present invention, the specific structures of the streaming media server 31 and the streaming media client 32 are respectively the same as those of the streaming media server described in Embodiment 4 of the present invention and the embodiment of the present invention The streaming media client described in Section 5 is similar, and will not be described in this embodiment of the present invention.

Embodiment 6 of the present invention provides a streaming media service optimization system. In the technical solution described in Embodiment 6 of the present invention, the streaming media server can detect the streaming media service based on the streaming media service detection information fed back by the streaming media client when the streaming media service is abnormal. , to feed back the streaming media service optimization information correspondingly used to solve business abnormalities in real time to the streaming media client. Therefore, it is possible to provide users with possible streaming media service optimization solutions in a timely manner through the system diagnosis method to improve the streaming media service. The purpose of improving the quality of service and improving the optimization effect of streaming media services.

Those skilled in the art should understand that the embodiments of the present invention may be provided as methods, devices (devices), or computer program products. Accordingly, the present invention can take the form of an entirely hardware embodiment, an entirely software embodiment, or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) having computer-usable program code embodied therein.

The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (devices) and computer program products according to embodiments of the invention. It should be understood that each procedure and/or block in the flowchart and/or block diagram, and a combination of procedures and/or blocks in the flowchart and/or block diagram can be realized by computer program instructions. These computer program instructions may be provided to a general purpose computer, special purpose computer, embedded processor, or processor of other programmable data processing equipment to produce a machine such that the instructions executed by the processor of the computer or other programmable data processing equipment produce a An apparatus for realizing the functions specified in one or more procedures of the flowchart and/or one or more blocks of the block diagram.

These computer program instructions may also be stored in a computer-readable memory capable of directing a computer or other programmable data processing apparatus to operate in a specific manner, such that the instructions stored in the computer-readable memory produce an article of manufacture comprising instruction means, the instructions The device realizes the function specified in one or more procedures of the flowchart and/or one or more blocks of the block diagram.

These computer program instructions can also be loaded onto a computer or other programmable data processing device, causing a series of operational steps to be performed on the computer or other programmable device to produce a computer-implemented process, thereby The instructions provide steps for implementing the functions specified in the flow chart or blocks of the flowchart and/or the block or blocks of the block diagrams.

While preferred embodiments of the invention have been described, additional changes and modifications to these embodiments can be made by those skilled in the art once the basic inventive concept is appreciated. Therefore, it is intended that the appended claims be construed to cover the preferred embodiment as well as all changes and modifications which fall within the scope of the invention.

Obviously, those skilled in the art can make various changes and modifications to the present invention without departing from the spirit and scope of the present invention. Thus, if these modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalent technologies, the present invention also intends to include these modifications and variations.

Claims (25)

1. A streaming media service optimization method, characterized in that, comprising: The streaming media server receives the streaming media service detection information fed back by the streaming media client when determining that the streaming media service is abnormal; and According to the received detection information of the streaming media service, analyze and determine the cause of the abnormal service of the streaming media service and the optimization information of the streaming media service used to solve the cause of the abnormal service; and, Sending the determined streaming media service optimization information to the streaming media client, instructing the streaming media client to optimize the current streaming media service according to the streaming media service optimization information. 2. streaming media service optimization method as claimed in claim 1, is characterized in that, described streaming media service detection information at least comprises one or more in the following information: Streaming media client application model, streaming media client operating system and version, streaming media service identifier, streaming media service access duration, streaming media service access frequency, and content distribution routing information corresponding to the streaming media service. 3. The streaming media service optimization method according to any one of claims 1 and 2, characterized in that, according to the received streaming media service detection information, analyze and determine the abnormal cause of the streaming media service and be used to solve the Streaming media business optimization information for business abnormal reasons, including: According to the corresponding relationship between the pre-configured streaming media service detection information and the streaming media service abnormal cause and streaming media service optimization information, determine the streaming media service abnormal cause corresponding to the received streaming media service detection information and solve the problem. Streaming media service optimization information describing the reasons for business abnormalities; Wherein, the corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service, and the streaming media service optimization information is that the streaming media server analyzes the streaming media service detection information of each streaming media client obtained by crowdsourcing obtained afterwards. 4. The streaming media service optimization method according to any one of claims 1 and 2, characterized in that, The cause of the business abnormality includes at least one or more of a low version of the streaming media client, a low version of the operating system of the streaming media client, low access speed of the streaming media client to the network, delay in content distribution network, and complex routing of content distribution; The streaming media service optimization information at least includes one or more of reducing the resolution of streaming media content, instructing the streaming media client to upgrade software, updating content network distribution algorithms, and instructing the streaming media client to redirect content. 5. streaming media service optimization method as claimed in claim 3, is characterized in that, The corresponding relationship between the pre-configured streaming media service detection information, streaming media service abnormal cause and streaming media service optimization information is expressed in the form of a data table. 6. The streaming media service optimization method according to any one of claims 1 and 2, wherein, when the determined streaming media service optimization information is sent to the streaming media client, the streaming media client is instructed to After the streaming media service optimization information is used to optimize the streaming media service accordingly, the method also includes: Receive the streaming media service processing response information returned by the streaming media client. 7. A streaming media service optimization method, characterized in that, comprising: When the streaming media client determines that the streaming media service is abnormal, it feeds back the streaming media service detection information to the streaming media server, so that the streaming media server analyzes and determines the cause of the streaming media service abnormality according to the streaming media service detection information and streaming media service optimization information for solving the cause of the abnormal service; and, receiving the streaming media service optimization information returned by the streaming media server, and performing corresponding optimization processing on the current streaming media service according to the streaming media service optimization information. 8. streaming media service optimization method as claimed in claim 7, is characterized in that, described streaming media service detection information comprises at least one or more in the following information: Streaming media client application model, streaming media client operating system and version, streaming media service identifier, streaming media service access duration, streaming media service access frequency, and content distribution routing information corresponding to the streaming media service. 9. The streaming media service optimization method according to claim 7 or 8, wherein the streaming media service detection information is fed back to the streaming media server, so that the streaming media server detects information according to the streaming media service, Analyzing and determining the cause of the business anomaly of the streaming media service and the optimization information of the streaming media service used to solve the cause of the service anomaly, including: Feedback streaming media service detection information to the streaming media server, so that the streaming media server determines the corresponding relationship with the receiving The streaming media service abnormality reason corresponding to the streaming media service detection information received and the streaming media service optimization information for solving the business abnormality reason; Wherein, the corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service, and the streaming media service optimization information is that the streaming media server analyzes the streaming media service detection information of each streaming media client obtained by crowdsourcing obtained afterwards. 10. The streaming media service optimization method according to any one of claims 7 or 8, characterized in that, The cause of the business abnormality includes at least one or more of a low version of the streaming media client, a low version of the operating system of the streaming media client, low access speed of the streaming media client to the network, delay in content distribution network, and complex routing of content distribution; The streaming media service optimization information at least includes one or more of reducing the resolution of streaming media content, instructing the streaming media client to upgrade software, updating content network distribution algorithms, and instructing the streaming media client to redirect content. 11. streaming media service optimization method as claimed in claim 9, is characterized in that, The corresponding relationship between the pre-configured streaming media service detection information, streaming media service abnormal cause and streaming media service optimization information is expressed in the form of a data table. 12. The streaming media service optimization method according to any one of claims 7 or 8, characterized in that, after performing corresponding optimization processing on the current streaming media service according to the streaming media service optimization information, the method further comprises : Return a streaming media service processing response message to the streaming media server. 13. A streaming media server, characterized in that, comprising: The information receiving module is used to receive the streaming media service detection information fed back by the streaming media client when determining that the streaming media service is abnormal; An analysis and determination module, configured to analyze and determine the cause of the abnormality of the streaming media service and the optimization information of the streaming media service used to solve the cause of the abnormality of the service according to the detection information of the streaming media service received by the information receiving module; An information sending module, configured to send the streaming media service optimization information determined by the analysis and determination module to the streaming media client, and instruct the streaming media client to optimize the current streaming media service according to the streaming media service optimization information. Businesses are optimized accordingly. 14. The streaming media server according to claim 13, wherein the streaming media service detection information received by the information receiving module includes at least one or more of the following information: Streaming media client application model, streaming media client operating system and version, streaming media service identifier, streaming media service access duration, streaming media service access frequency, and content distribution routing information corresponding to the streaming media service. 15. The streaming media server according to claim 13 or 14, wherein: The analysis and determination module is specifically configured to determine the stream corresponding to the received streaming media service detection information according to the correspondence between the pre-configured streaming media service detection information, the abnormal cause of the streaming media service, and the optimization information of the streaming media service. The reason for the abnormality of the media business and the optimization information of the streaming media business used to solve the reason for the abnormality of the business; Wherein, the corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service, and the streaming media service optimization information is that the streaming media server analyzes the streaming media service detection information of each streaming media client obtained by crowdsourcing obtained afterwards. 16. The streaming media server according to any one of claims 13 or 14, characterized in that, The cause of the business abnormality includes at least one or more of a low version of the streaming media client, a low version of the operating system of the streaming media client, low access speed of the streaming media client to the network, delay in content distribution network, and complex routing of content distribution; The streaming media service optimization information at least includes one or more of reducing the resolution of streaming media content, instructing the streaming media client to upgrade software, updating content network distribution algorithms, and instructing the streaming media client to redirect content. 17. streaming media server as claimed in claim 15, is characterized in that, The corresponding relationship between the pre-configured streaming media service detection information, streaming media service abnormal cause and streaming media service optimization information is expressed in the form of a data table. 18. The streaming media server according to any one of claims 13 or 14, characterized in that, The information receiving module is further configured to send the determined streaming media service optimization information to the streaming media client in the information sending module, instructing the streaming media client to process the streaming media service information for this time according to the streaming media service processing information. After the streaming media service is optimized accordingly, the streaming media service processing response information returned by the streaming media client is received. 19. A streaming media client, comprising: An information sending module, configured to feed back streaming media service detection information to the streaming media server when it is determined that the streaming media service is abnormal, so that the streaming media server can analyze and determine the service of the streaming media service according to the streaming media service detection information Abnormal cause and stream media service optimization information for solving the said business abnormal cause; An information receiving module, configured to receive the streaming media service optimization information returned by the streaming media server; The optimization processing module is configured to perform corresponding optimization processing on the current streaming media service according to the streaming media service optimization information received by the information receiving module. 20. The streaming media client according to claim 19, wherein the streaming media service detection information sent by the information sending module includes at least one or more of the following information: Streaming media client application model, streaming media client operating system and version, streaming media service identifier, streaming media service access duration, streaming media service access frequency, and content distribution routing information corresponding to the streaming media service. 21. The streaming media client according to any one of claims 19 or 20, characterized in that, The information sending module is specifically configured to feed back streaming media service detection information to the streaming media server, so that the streaming media server can use the pre-configured streaming media service detection information and streaming media service abnormal causes and streaming media service optimization information Corresponding relationship, determine the streaming media service abnormal cause corresponding to the received streaming media service detection information and the streaming media service optimization information used to solve the service abnormal cause; Wherein, the corresponding relationship between the streaming media service detection information, the abnormal cause of the streaming media service, and the streaming media service optimization information is that the streaming media server analyzes the streaming media service detection information of each streaming media client obtained by crowdsourcing obtained afterwards. 22. The streaming media client according to any one of claims 19 or 20, characterized in that, The reasons for the business abnormality include at least one or more of a low version of the streaming media client, a low version of the operating system of the streaming media client, low access speed of the streaming media client to the network, delay in content distribution network, and complex routing of content distribution; The streaming media service optimization information at least includes one or more of reducing the resolution of streaming media content, instructing the streaming media client to upgrade software, updating content network distribution algorithms, and instructing the streaming media client to redirect content. 23. streaming media client as claimed in claim 21, is characterized in that, The corresponding relationship between the pre-configured streaming media service detection information, streaming media service abnormal cause and streaming media service optimization information is expressed in the form of a data table. 24. The streaming media client according to any one of claims 19 or 20, characterized in that, The information sending module is further configured to return a streaming media service processing response message to the streaming media server after the optimization processing module optimizes the current streaming media service according to the streaming media service optimization information. 25. A system for optimizing streaming media services, comprising at least one streaming media server and at least one streaming media client, wherein: The streaming media client is configured to feed back streaming media service detection information to the streaming media server when determining that the streaming media service is abnormal, and receive streaming media service optimization information returned by the streaming media server, and, according to the Streaming media service optimization information optimizes the streaming media service accordingly; The streaming media server is configured to receive the streaming media service detection information fed back by the streaming media client, and analyze and determine the cause of the streaming media service abnormality and the Streaming media service optimization information for solving the cause of the service abnormality, and sending the determined streaming media service optimization information to the streaming media client.