CN104750821A - Service message processing method and device - Google Patents
Service message processing method and device Download PDFInfo
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- CN104750821A CN104750821A CN201510149447.XA CN201510149447A CN104750821A CN 104750821 A CN104750821 A CN 104750821A CN 201510149447 A CN201510149447 A CN 201510149447A CN 104750821 A CN104750821 A CN 104750821A
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- message
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Abstract
The invention provides a service message processing method and device. The method comprises the steps that an information transmission channel outside a website is utilized for receiving a first service message of a user, and the first service message can be sent to a message source inside the website so that the message source can conduct service processing according to the first service message. Due to the fact that the information transmission channel outside the website can be used for directly receiving the service message without depending on running of an application providing the service and displaying of a corresponding page, and a terminal does not need to operate the application of the service or display the corresponding page, the problem that in the prior art, one service needs to be processed for a long time due to the fact that the service processing depends on the application of the service and displaying of the corresponding page can be avoided, and the service processing efficiency is improved.
Description
[technical field]
The present invention relates to web site performance lift technique, particularly relate to a kind of disposal route and device of service message.
[background technology]
The page represented in application, sometimes WWW (World Wide Web can be also called, Web) page, can be based on HTML (Hypertext Markup Language) (HyperText Markup Language, HTML) webpage (Web Page) write, i.e. html page, or can also be the webpage write based on HTML and Java language, the i.e. java server page (Java Server Page, or can also be the webpage of other language compilation JSP).If user wants the business using the page of application to provide, user needs to utilize this application of terminal operating, and represent the corresponding page, make user can perform the relevant operation of business on this page, such as, click certain functionality controls, input certain content, etc., the processing engine that then can use to this application sends service message, to make processing engine according to applying the service message sent, carries out business processing.
But, in some cases, such as, terminal is running other application etc., this depend on application operation and the corresponding page represent performed business, user may utilize terminal to perform comparatively complicated operation, such as, terminal exits current application, to rerun the application etc. needed, the operation that the business that can perform on the page of this application is relevant, like this, need the longer time could process a business, thus result in the reduction of the efficiency of business processing.
[summary of the invention]
Many aspects of the present invention provide a kind of disposal route and device of service message, in order to improve the efficiency of business processing.
An aspect of of the present present invention, provides a kind of disposal route of service message, comprising:
Utilize the information transfer channel of affiliated web site outside, receive first service message of user;
Described first service message is sent to the message source of inside, described website, for described message source according to described first service message, carry out business processing.
Aspect as above and arbitrary possible implementation, provide a kind of implementation further, and described first service message comprises at least one item in following message:
Text, image, audio frequency, video and animation.
Aspect as above and arbitrary possible implementation, provide a kind of implementation further, the described information transfer channel utilizing affiliated web site outside, before receiving first service message of user, simultaneously or afterwards, also comprises:
Receive second service message of the described user that described message source sends;
Utilize the information transfer channel of affiliated web site outside, described second service message is sent to described user.
Aspect as above and arbitrary possible implementation, provide a kind of implementation further, described method also comprises:
Perform account register flow path, to obtain business account, for the information transfer channel utilizing affiliated web site outside, transmission information.
Aspect as above and arbitrary possible implementation, provide a kind of implementation further, and described second service message comprises at least one item in following message:
Text, image, audio frequency, video and animation.
Aspect as above and arbitrary possible implementation, provide a kind of implementation further, the information transfer channel of affiliated web site outside, comprise at least one in following message transmission channel:
Instant messaging class transmission channel; And
Through number class transmission channel.
Another aspect of the present invention, provides a kind for the treatment of apparatus of service message, comprising:
Transmission unit, for utilizing the information transfer channel of affiliated web site outside, receives first service message of user;
Dispatching Unit, for described first service message being sent to the message source of inside, described website, for described message source according to described first service message, carries out business processing.
Aspect as above and arbitrary possible implementation, provide a kind of implementation further, and described first service message comprises at least one item in following message:
Text, image, audio frequency, video and animation.
Aspect as above and arbitrary possible implementation, provide a kind of implementation further,
Described Dispatching Unit, also for
Receive second service message of the described user that described message source sends;
Described transmission unit, also for
Utilize the information transfer channel of affiliated web site outside, described second service message is sent to described user.
Aspect as above and arbitrary possible implementation, provide a kind of implementation further, described device also comprises registering unit, for
Perform account register flow path, to obtain business account, utilize the information transfer channel of affiliated web site outside for described transmission unit, transmission information.
Aspect as above and arbitrary possible implementation, provide a kind of implementation further, and described second service message comprises at least one item in following message:
Text, image, audio frequency, video and animation.
Aspect as above and arbitrary possible implementation, provide a kind of implementation further, the information transfer channel of affiliated web site outside, comprise at least one in following message transmission channel:
Instant messaging class transmission channel; And
Through number class transmission channel.
As shown from the above technical solution, the embodiment of the present invention is by utilizing the information transfer channel of affiliated web site outside, receive first service message of user, make it possible to the message source described first service message being sent to inside, described website, for described message source according to described first service message, carry out business processing, owing to being no longer dependent on the operation of the application providing this business and representing of the corresponding page, make it possible to directly receive service message by the information transfer channel of affiliated web site outside, without the need to this business of terminal operating application and represent the corresponding page, the application can avoiding depending on this business due to the process of these business in prior art and the needs representing the corresponding page and cause longer time could process the problem of a business, thus improve the efficiency of business processing.
In addition, adopt technical scheme provided by the invention, owing to being no longer dependent on the operation of the application providing this business and representing of the corresponding page, make it possible to directly receive service message by the information transfer channel of affiliated web site outside, without the need to this business of terminal operating application and represent the corresponding page, therefore, it is possible to effectively improve the real-time of business processing.
[accompanying drawing explanation]
In order to be illustrated more clearly in the technical scheme in the embodiment of the present invention, be briefly described to the accompanying drawing used required in embodiment or description of the prior art below, apparently, accompanying drawing in the following describes is some embodiments of the present invention, for those of ordinary skill in the art, under the prerequisite not paying creative work, other accompanying drawing can also be obtained according to these accompanying drawings.
The schematic flow sheet of the disposal route of the service message that Fig. 1 provides for one embodiment of the invention;
The structural representation of the treating apparatus of the service message that Fig. 2 provides for another embodiment of the present invention;
The structural representation of the treating apparatus of the service message that Fig. 3 provides for another embodiment of the present invention;
Fig. 4 be utilize a kind of information transfer channel transmission operation message of affiliated web site outside in the embodiment that Fig. 1 is corresponding on terminal interface represent schematic diagram.
[embodiment]
For making the object of the embodiment of the present invention, technical scheme and advantage clearly, below in conjunction with the accompanying drawing in the embodiment of the present invention, technical scheme in the embodiment of the present invention is clearly and completely described, obviously, described embodiment is the present invention's part embodiment, instead of whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art, not making other embodiments whole obtained under creative work prerequisite, belong to the scope of protection of the invention.
It should be noted that, terminal involved in the embodiment of the present invention can include but not limited to mobile phone, personal digital assistant (Personal Digital Assistant, PDA), radio hand-held equipment, panel computer (Tablet Computer), PC (Personal Computer, PC), MP3 player, MP4 player, wearable device (such as, intelligent glasses, intelligent watch, Intelligent bracelet etc.) etc.
In addition, term "and/or" herein, being only a kind of incidence relation describing affiliated partner, can there are three kinds of relations in expression, and such as, A and/or B, can represent: individualism A, exists A and B simultaneously, these three kinds of situations of individualism B.In addition, character "/" herein, general expression forward-backward correlation is to the relation liking a kind of "or".
The schematic flow sheet of the disposal route of the service message that Fig. 1 provides for one embodiment of the invention, as shown in Figure 1.
101, utilize the information transfer channel of affiliated web site outside, receive first service message of user.
So-called first business processing message, refers to the message source being used to indicate affiliated web site inside, carries out the dependent instruction of certain business processing, such as, and account charging etc.Described first business processing message can include but not limited at least one item in text, image, audio frequency, video and animation, and the present embodiment is not particularly limited this.
102, described first service message is sent to the message source of inside, described website, for described message source according to described first service message, carry out business processing.
So-called message source, refers to and can produce or process service message, such as, the first service message etc., operation system or business personnel, the present embodiment is not particularly limited this.
It should be noted that, the executive agent of 101 ~ 102 partly or entirely can for being positioned at the application of local terminal, or can also for being arranged on plug-in unit or SDK (Software Development Kit) (the Software Development Kit of the application being arranged in local terminal, the functional unit such as SDK), or can also for being arranged in the processing engine of network side server, or can also for being positioned at the distributed system of network side, the present embodiment is not particularly limited this.
Be understandable that, described application can be mounted in the local program (nativeApp) in terminal, or can also be a web page program (webApp) of browser in terminal, and the present embodiment does not limit this.
Like this, by utilizing the information transfer channel of affiliated web site outside, receive first service message of user, make it possible to the message source described first service message being sent to inside, described website, for described message source according to described first service message, carry out business processing, owing to being no longer dependent on the operation of the application providing this business and representing of the corresponding page, make it possible to directly receive service message by the information transfer channel of affiliated web site outside, without the need to this business of terminal operating application and represent the corresponding page, the application can avoiding depending on this business due to the process of these business in prior art and the needs representing the corresponding page and cause longer time could process the problem of a business, thus improve the efficiency of business processing.
Alternatively, in one of the present embodiment possible implementation, the information transfer channel of the affiliated web site outside utilized in 101, refers to the information transfer channel existed independent of affiliated web site, and it does not also rely on affiliated web site.
Particularly, the information transfer channel of affiliated web site outside, can comprise at least one in following message transmission channel:
Instant messaging class transmission channel; And
Through number class transmission channel.
Described instant messaging class transmission channel can be short message transmission passage, or can also be micro-letter transmission channel, or can also be mail transfer passage, or can also be microblogging transmission channel, etc., the present embodiment is not particularly limited this.
Described through number class transmission channel can be through number application i.e. light application.Described light application (LightApp), it is a kind of global function application without the need to downloading, namely searching namely, the Consumer's Experience of the existing Mobile solution even surmounted in terminal that matches in excellence or beauty, possess again web application can be retrieved the characteristic of distributing with intelligence, light application effectively can not only solve the problem that high-quality application and service is docked with requirements of mobile subscribers, can also reduce exploitation and operation cost.
In the present embodiment, the information transfer channel of affiliated web site outside, can provide different information contact points for user, thus effectively improve the dirigibility of acquisition of information.
Alternatively, in one of the present embodiment possible implementation, account register flow path can also be performed further, to obtain business account, for the information transfer channel utilizing affiliated web site outside, transmission information.
Particularly, specifically can carry out with the transaction processing system belonging to the information transfer channel of affiliated web site outside alternately, perform account register flow path, to obtain business account.
Such as, carry out alternately with micro-letter platform, perform register flow path, obtain a business account and micro-letter public number " Baidu's popularization ", like this, user can utilize oneself micro-signal, terminal logs in the application of micro-letter, searches for this micro-letter public number, and perform " concern " operation, just by this instant messaging class transmission channel of micro-letter, the mutual of service message can be carried out with the information end corresponding to micro-letter public number " Baidu promotes " this business account.
Alternatively, in one of the present embodiment possible implementation, before 101, simultaneously or afterwards, second service message of the described user that described message source sends can also be received further, and then, then can utilize the information transfer channel of affiliated web site outside, described second service message is sent to described user.
In a concrete implementation procedure, before described second service message of transmission is to user, can also according at least one item in the environmental data of the historical behavior data of described user and described user, select at least one information transfer channel of affiliated web site outside, then, at least one information transfer channel described selected by utilization, sends to described user by described second service message.
So-called second business processing message, refers to the relevant information of certain business of user being used to indicate affiliated web site registration, and such as, account balance is 0 etc.Described second business processing message can include but not limited at least one item in text, image, audio frequency, video and animation, and the present embodiment is not particularly limited this.
Be understandable that, the access identities of the page is can further include in text, URL(uniform resource locator) (the Uniform Resource Locator of the page can be included but not limited to, or uniform resource name (Uniform Resource Name URL), URN), or can also comprise other can other identification informations of accession page, and the present embodiment is not particularly limited this.User by the access identities of the page comprised in text, directly can obtain relevant service or information, effectively can improve real-time.
In general, the character string of URL or URN of the page is longer, can adopt the form that short chain connects, and replaces URL or URN.Short chain connects, and refers to long URL or URN, by modes such as program computation, is converted to brief character string.Like this, the object of the character string of minimizing first service message can be reached.
Particularly, the page specifically can write based on programming languages such as HTML (Hypertext Markup Language) 5 (HyperText Markup Language5, HTML5), the short chain realizing comprising in text connects.
Further, for the situation of execution before 101 of aforesaid operations, described second business processing message, can also indicate user's editing affairs related data of affiliated web site registration further.Like this, this user then can by edited service related data, and by specifying application, such as, short message application, micro-letter application, e-mail applications, microblogging application, through number application etc., carry out encapsulation process, to generate described first service message by edited service related data, and the information transfer channel of the information transfer channel applied by this this appointment of appointment applications exploiting and affiliated web site outside, return to the transmit leg of the second service message.
So far, after user receives the second service message by the information transfer channel of affiliated web site outside, can when not by the application of the business involved by terminal operating second service message and when representing the corresponding page, response is made by the current application very first time at this information transfer channel place, namely by current application editing affairs related data, and send the first service message comprising service related data, really embody the ageing of service message.
Fig. 4 be utilize a kind of information transfer channel transmission operation message of affiliated web site outside in the embodiment that Fig. 1 is corresponding on terminal interface represent schematic diagram, as shown in Figure 4, utilize short message transmission passage, the terminal used to user sends the second service message comprising service related data; Then, this service related data is checked in the short message application that user passes through used terminal, and edits the coding " 102 " that will reply, and then passes through the short message application of used terminal, utilize short message transmission passage, reply the first service message comprising coding.Receive that user replys comprise the first service message of coding after, then this coding can be sent to the message source of corresponding affiliated web site inside, and then by this message source according to this coding, carry out business processing.Finally, then the service processing result that message source is returned, return to user.
Like this, the closed loop transmission of service message can be realized, thus allow required by user finds more easily, reduce running cost, improve customer satisfaction.
Alternatively, in one of the present embodiment possible implementation, can further include the identification procedure of user.Particularly, specifically can adopt the recognition technologies such as image recognition technology, speech recognition technology, fingerprint identification technology, identification be carried out to user, to strengthen the security of information.
In the present embodiment, by utilizing the information transfer channel of affiliated web site outside, receive first service message of user, make it possible to the message source described first service message being sent to inside, described website, for described message source according to described first service message, carry out business processing, owing to being no longer dependent on the operation of the application providing this business and representing of the corresponding page, make it possible to directly receive service message by the information transfer channel of affiliated web site outside, without the need to this business of terminal operating application and represent the corresponding page, the application can avoiding depending on this business due to the process of these business in prior art and the needs representing the corresponding page and cause longer time could process the problem of a business, thus improve the efficiency of business processing.
In addition, adopt technical scheme provided by the invention, owing to being no longer dependent on the operation of the application providing this business and representing of the corresponding page, make it possible to directly receive service message by the information transfer channel of affiliated web site outside, without the need to this business of terminal operating application and represent the corresponding page, therefore, it is possible to effectively improve the real-time of business processing.
It should be noted that, for aforesaid each embodiment of the method, in order to simple description, therefore it is all expressed as a series of combination of actions, but those skilled in the art should know, the present invention is not by the restriction of described sequence of movement, because according to the present invention, some step can adopt other orders or carry out simultaneously.Secondly, those skilled in the art also should know, the embodiment described in instructions all belongs to preferred embodiment, and involved action and module might not be that the present invention is necessary.
In the above-described embodiments, the description of each embodiment is all emphasized particularly on different fields, in certain embodiment, there is no the part described in detail, can see the associated description of other embodiments.
The structural representation of the treating apparatus of the service message that Fig. 2 provides for another embodiment of the present invention, as shown in Figure 2.The treating apparatus of the service message of the present embodiment can comprise transmission unit 21 and Dispatching Unit 22.Wherein, transmission unit 21, for utilizing the information transfer channel of affiliated web site outside, receives first service message of user; Dispatching Unit 22, for described first service message being sent to the message source of inside, described website, for described message source according to described first service message, carries out business processing.
So-called first business processing message, refers to the message source being used to indicate affiliated web site inside, carries out the dependent instruction of certain business processing, such as, and account charging etc.Described first business processing message can include but not limited at least one item in text, image, audio frequency, video and animation, and the present embodiment is not particularly limited this.
It should be noted that, the executive agent of the treating apparatus of the service message that the present embodiment provides partly or entirely can for being positioned at the application of local terminal, or can also for being arranged on plug-in unit or SDK (Software Development Kit) (the Software Development Kit of the application being arranged in local terminal, the functional unit such as SDK), or can also for being arranged in the processing engine of network side server, or can also for being positioned at the distributed system of network side, the present embodiment is not particularly limited this.
Be understandable that, described application can be mounted in the local program (nativeApp) in terminal, or can also be a web page program (webApp) of browser in terminal, and the present embodiment does not limit this.
Alternatively, in one of the present embodiment possible implementation, the information transfer channel of affiliated web site outside, can comprise at least one in following message transmission channel:
Instant messaging class transmission channel; And
Through number class transmission channel.
Alternatively, in one of the present embodiment possible implementation, described Dispatching Unit 22, can also be further used for the second service message receiving the described user that described message source sends; Correspondingly, described transmission unit 21, then can also be further used for the information transfer channel utilizing affiliated web site outside, described second service message is sent to described user.
Alternatively, in one of the present embodiment possible implementation, as shown in Figure 3, the treating apparatus of the service message that the present embodiment provides can further include registering unit 31, for performing account register flow path, to obtain business account, utilize the information transfer channel of affiliated web site outside for described transmission unit, transmission information.
So-called second business processing message, refers to the relevant information of certain business of user being used to indicate affiliated web site registration, and such as, account balance is 0 etc.Described second business processing message can include but not limited at least one item in text, image, audio frequency, video and animation, and the present embodiment is not particularly limited this.
Those skilled in the art can be well understood to, and for convenience and simplicity of description, the system of foregoing description, the specific works process of device and unit, with reference to the corresponding process in preceding method embodiment, can not repeat them here.
In several embodiment provided by the present invention, should be understood that, disclosed system, apparatus and method, can realize by another way.Such as, device embodiment described above is only schematic, such as, the division of described unit, be only a kind of logic function to divide, actual can have other dividing mode when realizing, such as multiple unit or assembly can in conjunction with or another system can be integrated into, or some features can be ignored, or do not perform.Another point, shown or discussed coupling each other or direct-coupling or communication connection can be by some interfaces, and the indirect coupling of device or unit or communication connection can be electrical, machinery or other form.
The described unit illustrated as separating component or can may not be and physically separates, and the parts as unit display can be or may not be physical location, namely can be positioned at a place, or also can be distributed in multiple network element.Some or all of unit wherein can be selected according to the actual needs to realize the object of the present embodiment scheme.
In addition, each functional unit in each embodiment of the present invention can be integrated in a processing unit, also can be that the independent physics of unit exists, also can two or more unit in a unit integrated.Above-mentioned integrated unit both can adopt the form of hardware to realize, and the form that hardware also can be adopted to add SFU software functional unit realizes.
The above-mentioned integrated unit realized with the form of SFU software functional unit, can be stored in a computer read/write memory medium.Above-mentioned SFU software functional unit is stored in a storage medium, comprising some instructions in order to make a computer equipment (can be personal computer, server, or the network equipment etc.) or processor (processor) perform the part steps of method described in each embodiment of the present invention.And aforesaid storage medium comprises: USB flash disk, portable hard drive, ROM (read-only memory) (Read-Only Memory, ROM), random access memory (Random Access Memory, RAM), magnetic disc or CD etc. various can be program code stored medium.
Last it is noted that above embodiment is only in order to illustrate technical scheme of the present invention, be not intended to limit; Although with reference to previous embodiment to invention has been detailed description, those of ordinary skill in the art is to be understood that: it still can be modified to the technical scheme described in foregoing embodiments, or carries out equivalent replacement to wherein portion of techniques feature; And these amendments or replacement, do not make the essence of appropriate technical solution depart from the spirit and scope of various embodiments of the present invention technical scheme.
Claims (12)
1. a disposal route for service message, is characterized in that, comprising:
Utilize the information transfer channel of affiliated web site outside, receive first service message of user;
Described first service message is sent to the message source of inside, described website, for described message source according to described first service message, carry out business processing.
2. method according to claim 1, is characterized in that, described first service message comprises at least one item in following message:
Text, image, audio frequency, video and animation.
3. method according to claim 1, is characterized in that, the described information transfer channel utilizing affiliated web site outside, before receiving first service message of user, simultaneously or afterwards, also comprises:
Receive second service message of the described user that described message source sends;
Utilize the information transfer channel of affiliated web site outside, described second service message is sent to described user.
4. method according to claim 1, is characterized in that, described method also comprises:
Perform account register flow path, to obtain business account, for the information transfer channel utilizing affiliated web site outside, transmission information.
5. method according to claim 3, is characterized in that, described second service message comprises at least one item in following message:
Text, image, audio frequency, video and animation.
6. the method according to the arbitrary claim of Claims 1 to 5, is characterized in that, the information transfer channel of affiliated web site outside comprises at least one in following message transmission channel:
Instant messaging class transmission channel; And
Through number class transmission channel.
7. a treating apparatus for service message, is characterized in that, comprising:
Transmission unit, for utilizing the information transfer channel of affiliated web site outside, receives first service message of user;
Dispatching Unit, for described first service message being sent to the message source of inside, described website, for described message source according to described first service message, carries out business processing.
8. device according to claim 7, is characterized in that, described first service message comprises at least one item in following message:
Text, image, audio frequency, video and animation.
9. device according to claim 7, is characterized in that,
Described Dispatching Unit, also for
Receive second service message of the described user that described message source sends;
Described transmission unit, also for
Utilize the information transfer channel of affiliated web site outside, described second service message is sent to described user.
10. device according to claim 7, is characterized in that, described device also comprises registering unit, for
Perform account register flow path, to obtain business account, utilize the information transfer channel of affiliated web site outside for described transmission unit, transmission information.
11. devices according to claim 9, is characterized in that, described second service message comprises at least one item in following message:
Text, image, audio frequency, video and animation.
12. devices according to the arbitrary claim of claim 7 ~ 11, is characterized in that the information transfer channel of affiliated web site outside comprises at least one in following message transmission channel:
Instant messaging class transmission channel; And
Through number class transmission channel.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510149447.XA CN104750821A (en) | 2015-03-31 | 2015-03-31 | Service message processing method and device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510149447.XA CN104750821A (en) | 2015-03-31 | 2015-03-31 | Service message processing method and device |
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| CN104750821A true CN104750821A (en) | 2015-07-01 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN201510149447.XA Pending CN104750821A (en) | 2015-03-31 | 2015-03-31 | Service message processing method and device |
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| CN107995104A (en) * | 2017-12-11 | 2018-05-04 | 深圳喜盈佳企业云服务有限公司 | A kind of system and method based on instant message push service message |
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