CN104700286A - Customer auto-management and marketing system - Google Patents
Customer auto-management and marketing system Download PDFInfo
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- CN104700286A CN104700286A CN201310661470.8A CN201310661470A CN104700286A CN 104700286 A CN104700286 A CN 104700286A CN 201310661470 A CN201310661470 A CN 201310661470A CN 104700286 A CN104700286 A CN 104700286A
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Abstract
A customer auto-management and marketing system comprises a portable electronic device and a server; the portable electronic device comprises a first image capturing module, a first image recognition module, a first data editing module and a wireless transmission module. The server comprises a receiving module, a database, an information module and an information transmission module. The first image capturing module acquires informative video of a contact and transmits the informative video to the first image recognition module; after recognized, the informative video is converted into contact data; after edited and stored by the data editing module, the contact data is transmitted to the receiving module by the wireless transmission module through the internet; the database stores the contact data; the information module generates report information in a preset period; the information transmission module transmits the report information according to the contact data.
Description
Technical field
The invention relates to a kind of customer account management and marketing system, refer to client's automatic management and the marketing system of a kind of periodicity automatic transmission marketing information especially.
Background technology
With epoch of networking flourish, each row various kinds also with the marketing pattern of the many networks of generation, except tangible product of all kinds is sold in modes such as shoppings at network, many invisible services also obtain by network, such as electric appliances service, water power are safeguarded, are saved security protection etc. from damage, user can obtain relevant dealer's information on network, even direct in the mode of online order, the time of contact service, certainly, the dealers of each industry of all kinds of row, for customer account management and marketing, also networking and electronic application is entered, but, for many dealers, the method of network technical sale, also by traditional telemarketing, change the marketing mode of Email into, but, in the process of marketing, most important be still interpersonal actual interactive, when after person to person's contact, the most basic action is the exchange of business card, after obtaining business card, manually the data in business card must be inputted in the contact data of Email one by one, quite inconvenient, after a period of time shelved by business card simultaneously, easy loss and the meaning of exchanging visiting cards lost, cannot effective managing customer list, moreover the electronic information of various product information and care, still in person will dispatch Email or news in brief one by one by user, effectively cannot reduce time cost before computer.
Summary of the invention
Namely object of the present invention is the client's automatic management and the marketing system that provide a kind of periodicity automatic transmission marketing information.
Can reach client's automatic management and the marketing system of foregoing invention object, include a portable electronic devices and a servomechanism, be wherein be connected by an internet between this portable electronic devices with this servomechanism.
This portable electronic devices comprises: one in order to obtain the portable electronic devices of coordinator's information image, one receives this coordinator's information image and transfers the first image identification module of a contact data after identification to, one receives and can edit the first data editing module with the content storing this contact data, and one receives this contact data of this first data editing module storage and the wireless transport module of externally transmission.
This servomechanism comprises: one is connected by this internet and is the receiver module connecing this contact data, one receives and stores the database of this contact data, one its information module according to a predetermined period time generation one circular information, and one receives the information transmission modular of this circular information, and this information transmission modular is simultaneously by obtaining this contact data in this database, so that this circular information is put corresponding coordinator according to the transmission of this contact data.
In a preferred embodiment of the present invention, wherein this portable electronic devices more comprises: this coordinator's information image of display and this first image identification module, the display module of content when this first data editing module performs, and one to edit this contact data operational module for the operation of this first data editing module.
In a preferred embodiment of the present invention, wherein this portable electronic devices is notebook computer, panel computer, intelligent mobile phone or PDA.
In a preferred embodiment of the present invention, wherein this wireless transport module for the wireless transport module group that is selected from BlueTooth, ZigBee, GPRS, WiFi, GSM, 3G, 4G, HSDPA or WiMax and forms one of them.
In a preferred embodiment of the present invention, this coordinator's information image that wherein this first image acquisition module obtains is at least business card.
In a preferred embodiment of the present invention, wherein this contact data can be Business Name, academic title, name, address, phone, Email, SKYPE number or FACEBOOK account number.
In a preferred embodiment of the present invention, wherein this first data editing module can be edited further and increase by custom data in this contact data, and these custom data can be input but not comprised in this coordinator's information image voluntarily such as meeting place, birthday, hobby etc.
In a preferred embodiment of the present invention, wherein this information transmission modular transmit this circular information be selected from circular information group that Email, MMS, SMS, EMS or Instant Messenger (IM) software form one of them.
In a preferred embodiment of the present invention, wherein this information transmission modular transmit this circular information be selected from the Spring Festival holidays greet information, birthday greeting, preferential service or Products Information form circular information group one of them.
Accompanying drawing explanation
Fig. 1 is the system block diagrams of present pre-ferred embodiments;
Fig. 2 is the process flow diagram one of present pre-ferred embodiments;
Fig. 3 is the flowchart 2 of present pre-ferred embodiments.
Description of reference numerals: 1-portable electronic devices; 11-first image acquisition module; 12-first image identification module; 13-first data editing module; 14-wireless transport module; 15-display module; 16-operational module; 2-internet; 3-servomechanism; 31-receiver module; 32-database; 33-information module; 34-information transmission modular; 35-second image acquisition module; 36-second image identification module; 37-second data editing module.
Embodiment
Refer to Fig. 1, client's automatic management provided by the present invention and marketing system, mainly include portable electronic devices 1 and a servomechanism 3, and this portable electronic devices 1 is connected to this servomechanism 3 with an internet 2.
This portable electronic devices 1 comprises one first image acquisition module 11,1 first image identification module 12,1 first data editing module 13, wireless transport module 14, display module 15 and an operational module 16, it should be noted, this portable electronic devices 1 is notebook computer, panel computer, intelligent mobile phone or PDA, wherein:
This first image acquisition module 11 is in order to obtain coordinator's information image, such as, when this portable electronic devices 1 is intelligent mobile phone, this first image acquisition module 11 is front photographic lens or rear photographic lens, and obtains this coordinator's information image after business card, DM etc. can being taken;
This first image identification module 12 receives this coordinator's information image and transfers a contact data after identification to;
This first data editing module 13 receives and can edit and the content storing this contact data;
It should be noted, this the first image identification module 12 can be software form with this first data editing module 13 and is stored in this portable electronic devices 1 inside, and perform this first image identification module 12 and this first data editing module 13 according to user's operation, such as, when this portable electronic devices 1 is intelligent mobile phone, this the first image identification module 12 is mobile software application (Mobile application with this first data editing module 13, be called for short APP), and this first image identification module 12 and this first data editing module 13 can be independently APP separately, or the APP be integrated in together, or, with the browser that this portable electronic devices 1 is built-in, as FIREFOX, CHROME, SERIAL, OPERA etc. operate, moreover, this contact data is different according to the source of this coordinator's information image, and can including but not limited to being Business Name, academic title, name, address, phone, Email, SKYPE number or FACEBOOK account number etc., such as, when this coordinator's information image is business card, this contact data after this first image identification module 12 identification at least can be Business Name, academic title, mobile phone, E-mail, the information such as CompanyAddress, and this first data editing module 13 is except can editing for foregoing, more can increase in this contact data and edit custom data, these custom data can be meeting place, birthday, hobby etc., the data inputted voluntarily by user, but not are originally just present in the data comprised in this coordinator's information image.
This wireless transport module 14 receives this contact data also external transmission one internet 2 that this first data editing module 13 stores, and this wireless transport module 14 is when transmitting this contact data, for being selected from BlueTooth, ZigBee, GPRS, WiFi, GSM, 3G, 4G, wireless transport module 14 group that HSDPA or WiMax forms one of them, such as, when this portable electronic devices 1 is intelligent mobile phone, then this wireless transport module 14 is by WiFi, GSM, 3G, 4G, the wireless transmission methods such as HSDPA or WiMax, this contact data is transferred to this internet 2.
Content when this display module 15 shows this coordinator's information image and this first image identification module 12, this first data editing module 13 performs, and this operational module 16 operates for this first data editing module 13 and edits this contact data, such as, when this portable electronic devices 1 is intelligent mobile phone, this display module 15 is touch control display panel with this operational module 1, when this portable electronic devices 1 is notebook computer again, this display module 15 is LCD screen, and this operational module 16 is keyboard.
This servomechanism 3 comprises receiver module 31, database 32, information module 33, information transmission modular 34,1 second image acquisition module 35,1 second image identification module 36,1 second data editing module 37, wherein:
This receiver module 31 is connected with this internet 2 and connects this contact data;
This database 32 receives and stores this contact data;
This second image acquisition module 35, in order to obtain this coordinator's information image;
This second image identification module 36, receives this coordinator's information image and transfers this contact data after identification to;
This second data editing module 37, receives and can edit and the content storing this contact data, and transferring to this database storage 32; It should be noted, this the second image identification module 36 can be software form with this second data editing module 37 and is stored in this servomechanism 3 inside, then this portable electronic devices 1 links to this servomechanism by browser, performs this second image identification module 36 and this second data editing module 37 by this servomechanism 3.
Its foundation one predetermined period time of this information module 33 produces a circular information, in the present invention, this predetermined period time can be week, the moon, season or sticky etc. periodically time unit, also or by periodicity time of user's self-defining, in such as fixing red-letter day, the Mid-autumn Festival, New Year, the Dragon Boat Festival etc. were then a cycle with 1 year, or the favor information of every month, be then all its units with the moon.
This information transmission modular 34 receives this circular information and obtains this contact data by this database 32, and transmit this circular information according to this contact data, moreover, this information transmission modular 34 transmits this circular information, the kenel of this circular information for the circular information group that is selected from Email, MMS, SMS, EMS or Instant Messenger (IM) software and forms one of them; And this information transmission modular 34 this content when transmitting this circular information for be selected from the Spring Festival holidays greet circular information group that information, birthday greeting, preferential service or Products Information form one of them.
It should be noted, this receiver module 31 is equivalent to computer, the transmission interface card that uses in terminating machine or servomechanism is (as with pcmcia card, pci interface card), the interface card of wireless connections is (as BlueTooth, ZigBee, GPRS, WiFi, GSM, 3G, 4G, HSDPA, the interface cards or receiver etc. such as WiMax or BSI (Backside IlluminationSensor)) or be on circuit board data transmission chip be connected to the connector of corresponding specification (as Cable, Fiber, Ethernet, RS232, RS485, RS422, IEEE-1394, the connectors such as USB or HDMI), and this database 32, this information module 33 can be software form with this information transmission modular 34 and is stored in computer, the Storage Media of terminating machine or servomechanism is (as hard disk, solid state hard disc, memory card etc.).
Please refer to Fig. 1 and Fig. 2, the present invention store this contact data time, for comprising the following step:
(100) this first image acquisition module obtains this coordinator's information image;
(101) this first image identification module receives this coordinator's information image and transfers this contact data after identification to;
(102) by the content of this contact data of this first data editing module editor;
When above-mentioned steps is carried out, user inspects via this first data editing module 13 and edits this contact data, confirm that whether this contact data after the conversion of this first image identification module 12 is correct, simultaneously, demand when using according to reality in this first data editing module 13, in this contact data, increase this custom data, the place of such as meeting first, hobby, customer demand etc. data, and store after editor.
(103) edited and transferred to this wireless transport module after storing this contact data;
(104) this contact data is transferred to this servomechanism through this internet by this wireless transport module;
(105) this receiver module receives this contact data;
(106) this contact data is stored to this database.
Please refer to Fig. 1 and Fig. 3, the present invention when this circular information of cyclical transmission, for comprising the following step:
(200) this information module continues this calculation of meter periodically time;
(201) this information module produces this circular information in the time point of periodicity time;
(202) this circular news transfer to this information transmission modular;
(203) this information transmission modular reads this contact data in this database;
(204) this information transmission modular transmits this circular information according to this contact data.
When above-mentioned steps is carried out, this information module 33 produces this circular information according to this predetermined period time, such as produce the Spring Festival holidays relevant information during Spring Festival holidays, also the content of this information can be inputted voluntarily by user, then, this circular information transmission is to this information transmission modular 34, now, this information transmission modular 34 reads this contact data in this database 32, such as telephone number, Email, the data such as SKYPE, and by the coordinator corresponding to this circular information transmission to this contact data, such as, the mobile phone of coordinator will receive this circular information of news in brief kenel, or in e-mail box, receive this circular information of Email kenel, also or in the Instant Messenger (IM) software such as SKYPE, receive this circular information.
Above-listed detailed description is illustrating for a possible embodiments of the present invention, but this embodiment is also not used to limit the scope of the claims of the present invention, allly do not depart from the equivalence of doing of skill of the present invention spirit and implement or change, such as: the equivalence embodiment waiting change, all should be contained in the scope of the claims of this case.
Claims (10)
1. client's automatic management and a marketing system, is characterized in that, comprising:
One portable electronic devices, it comprises:
One first image acquisition module, in order to obtain coordinator's information image;
One first image identification module, receives this coordinator's information image and transfers a contact data after identification to;
One first data editing module, receives and can edit and the content storing this contact data;
One wireless transport module, receives this contact data also external transmission one internet that this first data editing module stores;
One servomechanism, it comprises:
One receiver module, is connected with this internet and connects this contact data;
One database, receives and stores this contact data;
One second image acquisition module, in order to obtain this coordinator's information image;
One second image identification module, receives this coordinator's information image and transfers this contact data after identification to;
One second data editing module, receives and can edit and the content storing this contact data, and transferring to this database storage;
One information module, it produces a circular information according to the predetermined period time;
One information transmission modular, receives this circular information and obtains this contact data by this database, and transmitting this circular information according to this contact data.
2. client's automatic management according to claim 1 and marketing system, is characterized in that, this portable electronic devices more comprises:
One display module, content when it shows this coordinator's information image and this first image identification module, this first data editing module performs;
One operational module, it edits this contact data for the operation of this first data editing module.
3. client's automatic management according to claim 2 and marketing system, is characterized in that, this portable electronic devices is notebook computer, panel computer, intelligent mobile phone or PDA.
4. client's automatic management according to claim 1 and marketing system, it is characterized in that, this wireless transport module be selected from wireless transport module group that BlueTooth, ZigBee, GPRS, WiFi, GSM, 3G, 4G, HSDPA or WiMax form one of them.
5., according to the client's automatic management described in claim 1 and marketing system, it is characterized in that, this coordinator's information image that this first image acquisition module obtains is at least business card.
6. client's automatic management according to claim 1 and marketing system, is characterized in that, this contact data is Business Name, academic title, name, address, phone, Email, SKYPE number or FACEBOOK account number.
7. client's automatic management according to claim 6 and marketing system, is characterized in that, this first data editing module is edited further and increased by custom data in this contact data.
8. client's automatic management according to claim 7 and marketing system, is characterized in that, these custom data input voluntarily by meeting place, birthday, hobby etc. but not comprised in this coordinator's information image.
9. client's automatic management according to claim 1 and marketing system, is characterized in that, this information transmission modular transmit this circular information for the circular information group that is selected from Email, MMS, SMS, EMS or Instant Messenger (IM) software and forms one of them.
10. client's automatic management according to claim 1 and marketing system, it is characterized in that, this information transmission modular transmit this circular information be selected from the Spring Festival holidays greet information, birthday greeting, preferential service or Products Information form circular information group one of them.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201310661470.8A CN104700286A (en) | 2013-12-09 | 2013-12-09 | Customer auto-management and marketing system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN201310661470.8A CN104700286A (en) | 2013-12-09 | 2013-12-09 | Customer auto-management and marketing system |
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| CN104700286A true CN104700286A (en) | 2015-06-10 |
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| CN201310661470.8A Pending CN104700286A (en) | 2013-12-09 | 2013-12-09 | Customer auto-management and marketing system |
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Application publication date: 20150610 |